Petsafe DrinkWell User manual

www.petsafe.net 1
Operating Guide
Manuel d’utilisation
Gebruiksaanwijzing
Manual de funcionamiento
Guida all’uso
Gebrauchsanweisung
Brugervejledning
Drinkwell®Platinum Pet Fountain - 5 Litres
Fontaine pour animaux de compagnie - 5 Litres
Fontein voor huisdieren - 5 Liters
Fuente para Mascotas - 5 Litros
Fontana per animali domestici - 5 Litri
Haustierbrunnen - 5 Liter
Please read this entire guide before beginning
Veuillez lire ce manuel en entier avant de commencer
Gelieve deze gids volledig door te lezey voordat u begint
Por favor, lea este manual completamente antest de empezar
Si prega di leggere attentamente la guida al uso prima di utilizzare il collare
Bitte lesen Sie die gesamte Betriebsanleitung vor dem Trainingsbeginn
400-1255-19

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2
To get the most protection out of your warranty, please register
your product within 30 days at www.petsafe.net. By registering,
and keeping your receipt, you will enjoy the product’s full
warranty and should you ever need to call the Customer Care
Centre we will be able to help you faster. Most importantly,
PetSafe®will never give or sell your valuable information to
anyone. Complete warranty information is available online at
www.petsafe.net.
For a full listing of our Customer Care Centre telephone
numbers, visit our website at www.petsafe.net.
WARRANTY
Table of Contents
Warranty.............................................................................
Important Safety Instructions.............................................
Components.......................................................................
Features.............................................................................
Operating Instructions........................................................
Fountain Diassembly & Cleaning.......................................
Fountain Reassembly.........................................................
PumpMaintenance.............................................................
Fountain and Your Environment........................................
Understanding the Drinkwell®Fountain Parts....................
Tips on Use........................................................................
CE Compliance & Recycling Information...........................
Manufacturer’s Safety Instructions.....................................
Français.............................................................................
Nederlands........................................................................
Espa ol..............................................................................
Italiano...............................................................................
Deutsch.............................................................................
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U.S. Patents No. 5,799,609 / 5,842,437 / 7,757,636

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U.S. Patents No. 5,799,609 / 5,842,437 / 7,757,636
IMPORTANT SAFETY INSTRUCTIONS
Read all the instructions before using the appliance.
To reduce the risk of injury, close supervision is
necessary when an appliance is used near children.
Only use attachments recommended or sold by the
manufacturer.
Do not use outdoors. FOR INDOOR USE ONLY.
Do not unplug by pulling on cord. To unplug, grasp the
plug, not the cord.
Do not operate any appliance with a damaged cord or
plug, or after the appliance malfunctions or is dropped or
damaged in any manner. Immediately call your country’s
Customer Care Centre for further instructions.
For a portable appliance - To reduce the risk of electrical
shock, do not place or store appliance where it can fall or
be pulled into a tub or sink.
Always unplug any appliance when not in use, before
putting on or taking off parts, and before cleaning. Never
pull on the cord to remove the adaptor from the wall
outlet.
Instructions pertaining to: Risk of Fire, Electrical Shock,
or Harm to Persons.
1)
2)
3)
4)
5)
6)
7)
8)
SAVE THESE INSTRUCTIONS

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Components
Housing
Lid Bowl
Pre-Filter
Pump with Flow
Control Knob
Reservoir
Reservoir Cap
Patented Free-Falling
Stream of Water entices
pets to drink more
Snap-On Lid Replaceable Charcoal
Filter removes bad
tastes & odors
Pre-Filter
Adjustable Flow Control
5 L Water Capacity
Dishwasher Safe
Reservoir
Receiving Ramp
reduces splash
Features
Submersible Pump
for nearly silent
operation
Low-Voltage (12V) System
U.S. Patents No. 5,799,609 / 5,842,437 / 7,757,636

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DO NOT RUN DRY - FOR INDOOR USE ONLY
OPERATING INSTRUCTIONS
1)
2)
3)
4)
As with any electrical device, check the electrical cord for any
tears, or damage before use.
Make sure the inline plug is connected. (No silver showing)
Remove the housing cover (lid) by placing your index fingers
into the inset groves on either side of the lid. Lift up. Set the lid
aside.
Lift up the reservoir and check to make sure the intake tube is
properly inserted into the motor. (Fig. 1a &1b)
Insert the charcoal filter. The filter will fit into the two triangular
slots in the center of the housing. The filter fits narrow side
down and the black side faces the front of the fountain. The
filter will slide easily into place.
NOTE: Rinse the filter thoroughly
under cool water before placing
into the housing. This will remove
any loose charcoal dust, which
is harmless. A small amount of
charcoal dust may shed for the
life of the filter. This is normal and
not harmful to your pet. (Fig. 1c)
5)
Fig. 1a Fig. 1b
Fig. 1c
Fountain will come fully assembled and ready for use.

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6
Place fountain in desired location. If placing on carpet, tile or
wood flooring use a protective surface such as a towel or place
mat to protect your floor from splashing or dripping from your
pet.
Fill the fountain with water. This includes the bowl and the
housing. This will prime the pump. Replace the lid and snap into
place.
Remove the reservoir by lifting up and away from the fountain.
Turn the reservoir upside down and remove the the reservoir
cap. Fill the reservoir with water and replace the cap. Holding
the reservoir upside down and backwards to the fountain (Fig.
1d), quickly turn the reservoir right side up and slide into place
(Fig. 1e). The water level will equalize to approximately 1.27 cm
below the rim of the bowl.
OPERATING INSTRUCTIONS
6)
7)
8)
Before you plug in the fountain make sure the cord and your
hands are dry. Plug the fountain in.
9)
10)
11) Add water as needed. Do not let the water level fall lower
than the flow control knob or you may burn out the motor. Do
not pick up a full fountain by the filter housing. Only use the
handles located on the bottom of the bowl on either side of the
fountain.
Fig. 1d Fig. 1e
Set your desired flow rate with the flow
control knob, located to the right of the
splash ramp. In the 10 o’clock position
for a smaller stream or in the 2 o’clock
position for a strong stream. (Fig. 1f)
MIN MAX
Fig. 1f

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FOUNTAIN DISASSEMBLY &
CLEANING
Filters should be changed every two to four weeks. Replace
filters more frequently when using the fountain for multiple
pets or pets that produce a lot of saliva.
Filters are an added feature of the fountain. Their use is not
required for normal operation.
Filters may be rinsed out when the fountain is cleaned. Do
not wash with soapy water since you cannot remove all the
soap residue.
NOTE: Fountain must be cleaned to continue working normally.
1)
2)
3)
FILTERS: Change every 2 to 4 weeks
FOUNTAIN: Clean once a week
Unplug the fountain, remove lid and remove the filter.
Remove the reservoir.
Empty the water out of the fountain.
1)
2)
3)
4) Remove the pre-filter by gently pulling
up on the top lip of the pre-filter and
wash with soap and water. (Fig. 2a)
Remove the filter housing by gently pushing in on either side
of the fountain where the curve meets the seam. Gently lift up.
(Fig. 2b-d)
Note: You will notice the right side of the housing will offer some
resistance as the water intake tube pulls away from the motor.
5)
Fig. 2d
Fig. 2b
Fig. 2c
Fig. 2a

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FOUNTAIN DISASSEMBLY &
CLEANING
6) Next, remove the pump by disconnecting the inline plug (Fig.
2f), then lift it out of the fountain. Clean away any hair or food
that may have accumulated around the flow control knob and
the intake plate of the pump.
Clean the fountain parts with warm water and soap. You can
also put the fountain in the dishwasher (not the pump). Remove
the pump before placing in the dishwasher. It is recommended
that you turn down the heat of the dishwasher if possible.
If you have troubles reaching certain spots or hard-to-reach
corners, try using a cotton bud or purchase a Drinkwell®Cleaning
Kit (3 Brush Kit).
Once the fountain is completely disassembled you will have 6
plastic parts.
7)
8)
9)
FOUNTAIN REASSEMBLY
Inline Plug
Fig. 2f
Fig. 2e
Replace the pump into its location in between the three posts on
the right side of the fountain. Gently push down to engage the
suction cups. (Fig. 3a & 3b)
1)
Fig. 3a Fig. 3b

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FOUNTAIN REASSEMBLY
2) Thread the plug through the opening next to the pump. Under
the arch you can tuck the cord into “cord channels” (Fig. 3c),
then move the cord along the back of the fountain to the “cord
pass-through.” (Fig. 3d) Use this pass-through to keep the cord
from showing.
Line up the filter housing unit over the pump and then the bowl.
You will want to line up the intake tube to fit directly into the
pump. Once in place, gently push down, locking the housing
into place. (Fig. 3e & 3f)
3)
Replace the pre-filter over the flow control knob by sliding the
narrow end in first. The lip on the top of the pre-filter should be
facing the front of the fountain, push down to snap it into place.
(Fig. 3g)
4)
Replace the filter and the lid.
Replace the reservoir.
5)
6)
Fig. 3c
Fig. 3g
Fig. 3e Fig. 3f
Intake
Tube
Fig. 3d
Cord Pass-Through

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PUMP MAINTENANCE
Cleaning the pump is essential to the longevity of the
fountain, as well as the cleanliness of the water.
Clean the pump every 2 weeks.
IMPORTANT: Warranty may be voided if the motor is not cleaned.
Remove the Pre-filter and Housing from the bowl.
Gently lift the pump out of its resting place. Suction cups on
the bottom of the motor will hold it in place. A small amount of
force may be necessary.
Once the pump is out of the fountain, with your thumb and
forefinger, gently squeeze on either side of the intake plate,
and pull off. It may be necessary to insert a fingernail into the
seam of the intake plate to pry it off. (Fig. 4a-b)
1)
2)
3)
Pump Impeller Stator Intake Plate Flow Control
Knob
Fig. 4a Fig. 4b
Next, you will want to remove the stator by placing your finger
nail under the small lip located on the narrow side of tear drop
shaped stator and pull out. (Fig. 4c-d)
4)
Fig. 4c Fig. 4d
Stator
Pull-Tab

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Once the stator is removed, you
can also remove the impeller (3
white-bladed propeller) which
is held in place magnetically.
To remove the impeller, use a
fingernail to get under a blade
and lift out. (Fig. 4e)
5)
Once the motor is disassembled you can clean the parts
with warm soapy water. Use a cotton bud or the Drinkwell®
Cleaning Kit “Motor Brush” to get into the motor cavity and
remove any build-up. For added disinfecting and hard water
removal, clean the motor with white vinegar.
Once the parts are clean you can reassemble the motor for
use.
a) Replace the impeller
b) Replace the stator
c) Replace the intake plate with the flow control knob
attached to it.
Fig. 4e
6)
7)
THE FOUNTAIN AND YOUR ENVIRONMENT
If you live in a humid environment and have problems with mold
or algae, soak all of the parts in a diluted bleach solution for about
10 minutes after regular cleaning. Use a 10% bleach and 90%
water solution. Pour some of the bleach solution down into the
motor cavity too. This is an excellent way to disinfect the fountain.
However, you must be sure to rinse all the parts thoroughly in only
water to remove all the chlorine.
If you have “hard water” you may start to see white mineral
deposits on or down inside the pump. This may eventually prevent
the impeller from turning properly. To avoid having to replace the
pump, please take the following steps:
1. Clean the pump more frequently than you have in the past; or
2. Clean the pump with a vinegar solution (20% White Vinegar and
80% Water) and let the solution soak for several minutes down
inside the motor cavity; or
3. Use bottled water instead of faucet water.

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UNDERSTANDING THE DRINKWELL®
PARTS
Housing Lid/
Cover
Housing /
Filter Housing
Bowl
Pre-Filter
Flow Control
Knob
Motor /
Pump
Reservoir
Replaceable
Charcoal Filter
Reservoir Cap

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UNDERSTANDING THE DRINKWELL®
PARTS
Housing Cover: the cover or lid snaps in place over the
filter housing well, keeping pets out of the charcoal filter.
Housing: here the water is pumped up through the
housing to cycle through the charcoal filter and out the
spout to create a long five-inch waterfall into the bowl.
Pre-filter: a small intake grate that will catch large particles
such as hair and kibble before they reach the filter. The
pre-filter can be removed by pulling up on the lip at the top.
To replace, slide back into place over the flow control knob
and push down until it clamps around the knob.
Bowl: the Drinkwell®bowl is the foundation of the fountain.
It features two handles on either side of the fountain as
well as a “cord channel” to hide the cord from view.
Flow Control Knob: the black knob that attaches to the
motor which will adjust the rate of water flow. The pre-
filter will snap around the neck of the flow control knob
which will lock it into place. The knob is attached to the
motor and can be removed by taking the motor apart (See
section “Motor Maintenance”).
Motor or Pump: a small submersible aquarium pump
that can be dismantled for cleaning. THE PUMP IS NOT
DISHWASHER SAFE! Remove pump from fountain before
cleaning (See “Motor Maintenance”) The pump cord also
features a removable inline plug for easy attachment.
Reservoir: the extra capacity reservoir holds over a half
gallon of water. The reservoir cap will help to minimize
spills when you refill the reservoir.
1)
2)
3)
4)
5)
6)
7)

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TIPS ON USE
When being introduced to the Drinkwell®Pet Fountain, your pet
may be cautious of this new and unusual object. After beginning
operation of your fountain, simply allow your pet to adjust at his or
her own pace. Some pets may take several days or longer to begin
use, while others will start right away.
Your pet may prefer that the fountain be placed away from their
normal feeding area. Try placing it in another location, such as a
different area of the kitchen or in a bathroom or utility room.
Add ice cubes to the bowl for refreshing, ice-cold running water!
CE COMPLIANCE & RECYCLING
This equipment complies with the EMC and Low Voltage
Directives. Unauthorized changes or modifications to
the product that are not approved by Radio Systems®
Corporation may violate EU regulations, could void the
user’s authority to operate the equipment, and will void the
warranty.
The Declaration of Conformity can be found at:
http://www.petsafe.net/customercare/eu_docs.php
Please respect the Waste Electrical and Electonic
Equipment regulations in your country. This equipment
must be recycled. If you no longer require this equipment,
do not place it in the normal municipal waste system.
Please return it to where it was purchased in order that
it can be placed in our recycling system. If this is not
possible, please contact the Customer Care Centre for
further information.
Important Recycling Advice

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MANUFACTURER’S SAFETY
INSTRUCTIONS
It is not recommended that any appliance be left running unattended for
a prolonged period of time as the water may get consumed or evaporate
and cause the motor to run dry.
Do not allow pets or children to chew on or swallow any parts. If you are
concerned about the power cord, purchase a cord conduit (a hard plastic
protector) at any hardware store.
Standard Safety Precautions
Do not attempt repairs on the motor
yourself. Return it under the cover
of the warranty.
If the plug of this device gets wet,
turn off the electricity to that outlet.
Do not attempt to unplug.
To avoid the possibility of the plug or
outlet getting wet, the outlet should
always be above the level of the
fountain.
Examine this appliance after
installation. It should not be plugged
in if there is water on the cord or
plug.
Do not operate any appliance if it
has a damaged cord or plug, or
if it is malfunctioning or has been
damaged.
If an extension cord is necessary,
a cord with a proper rating should
be used.
FOR INDOOR USE ONLY
The electrical use of this appliance is
2 watts.
Close supervision is necessary when
any appliance is used by or near
children.
Always unplug any appliance when not
in use, before putting on or taking off
parts, and before cleaning. Never pull
on an electrical cord to remove from
the outlet.
Do not use appliance for anything
other than intended use. The use of
attachments not recommended or
sold by the manufacturer may cause
an unsafe condition. Do not modify
the unit.
Do not install or store appliance
where it will be exposed to weather or
temperatures below freezing.
Read and observe all important
notices on the appliance and in the
packaging.
1)
2)
3)
Some animals have been known to be sensitive to plastic food and water
containers. If your animal shows signs of an allergic reaction to the plastic,
please discontinue use until you have consulted with your veterinarian.
4)

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72
DEUTSCH
GARANTIE
Um den größten Schutz für Ihre Garantie zu erhalten,
registrieren Sie bitte Ihr Produkt innerhalb von 30 Tagen
auf www.petsafe.net. Wenn Sie registrieren und Ihre
Quittung behalten, können Sie die volle Garantieleistung
für das Produkt in Anspruch nehmen und sollten Sie die
Kundenbetreuung je kontaktieren müssen, können wir
Ihnen viel schneller helfen. Sehr wichtig! Von PetSafe®wird
Ihre wertvolle Information nie an Dritte weitergegeben oder
verkauft. Die komplette Gewährleistungsdetails finden Sie
über www.petsafe.net.
Besuchen Sie unsere Webseite www.petsafe.net um die
Telefonliste unseres Kundendienstes zu finden.
Inhoud
Garantie..............................................................................
Wichtige Sicherheitsanweisungen.....................................
Bestandteile.......................................................................
Funktionen..........................................................................
Betriebsanweisungen.........................................................
Auseinanderbau und Reinigung des trinkbrunnens...........
Remontage ihres Drinkwell®...............................................
Wartung des motors...........................................................
Der trinkbrunnen und ihre umgebung................................
Machen sie sich mit den Drinkwell-teilen vertraut..............
Tipps zum gebrauch...........................................................
CE Einhaltung und Recycling.............................................
Sicherheitsanweisungen des Herstellers...........................
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U.S. Patents No. 5,799,609 / 5,842,437 / 7,757,636

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INSTRUKTIONEN BEZIEHEN SICH AUF; FEUERGEFAHR,
ELEKTROSCHOCK ODER SCHÄDEN AN PERSONEN
WICHTIGE
SICHERHEITSANWEISUNGEN
Lesen Sie alle Anweisungen vor Gebrauch des Geräts.
Um das Risiko von Verletzungen zu reduzieren, ist eine enge
Beaufsichtigung notwendig, wenn das Gerät in der Nähe von Kindern
verwendet wird.
Verwenden Sie nur Aufsätze, die durch den Hersteller empfohlen oder
verkauft werden.
Verwenden Sie das Gerät nicht im Freien. NICHT FÜR DEN
GEBRAUCH IM FREIEN.
Entfernen Sie den Stecker nicht durch Ziehen am Kabel aus der
Steckdose. Um den Stecker zu entfernen, halten Sie den Stecker und
nicht das Kabel.
Bedienen Sie kein Gerät mit einem beschädigten Kabel oder Stecker
oder wenn am Gerät Störungen vorliegen, es herunterfällt oder auf
irgendeine Weise beschädigt wurde. Bringen Sie das Gerät zur
Untersuchung, Reparatur oder zur elektrischen oder mechanischen
Fehlerbehebung zum nächsten Servicefachhändler.
Ziehen Sie den Stecker des Geräts immer heraus, wenn es nicht
verwendet wird, wenn Sie Teile anbringen oder abnehmen sowie vor
dem Reinigen. Ziehen Sie nie am Kabel, um den Stecker aus der
Steckdose zu ziehen.
Für tragbares Gerät - Um das Risiko eines Elektroschocks zu
reduzieren, legen Sie das Gerät so ab, dass es nicht herunterfallen oder
in eine Wanne oder in ein Waschbecken fallen kann.
1)
2)
3)
4)
5)
6)
7)
8)
U.S. Patents No. 5,799,609 / 5,842,437 / 7,757,636
SPAREN SIE DIESE ANWEISUNGEN

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74
Gehäusedeckel/
Abdeckung
Vorfilter
Bestandteile
Funktionen
Kapazität 5 Liter
12V Niederspannungsystem
Klickverschluss zur
Sicherung des Deckels
Frischer Wasserstrahl
ermuntert Haustiere
mehr zu trinken!
Wasserrutsche zur
Vermeidung von
Spritzern
Auswechselbarer
Kohlefilter entfernt
schlechte Geschmacks
und Geruchsstoffe
Untertauchbare Pumpe
ermöglicht beinahe
geräuschlosen Betrieb
Einstellbare Fließstärke
Vorfilter
Wasserbehälter, der
Geschirrspülmaschine
gereinigt werden kann
U.S. Patents No. 5,799,609 / 5,842,437 / 7,757,636
Gehäuse/
Filtergehäuse
TankSchüssel
Tankdeckel
Motor/Pumpe
Regelungsknopf

www.petsafe.net 75
NICHT TROCKENLAUFEN LASSEN
NUR FÜR DEN HAUSGEBRAUCH
BETRIEBSANWEISUNGEN
Überprüfen Sie wie bei jedem anderen Elektrogerät das Elektrokabel
vor Gebrauch auf Abnutzungen und Beschädigungen.
Stellen Sie sicher, dass der Inline-Stecker eingesteckt ist. (Es ist kein
Silber zu sehen)
Entfernen Sie die Gehäuseabdeckung (Deckel), indem Sie Ihre
Zeigefinger auf die Einsatzrillen auf beiden Seiten des Deckels legen.
Heben Sie den Deckel an und legen Sie ihn beiseite.
Heben Sie den Tank an und stellen Sie sicher, dass der Ansaugschlauch
richtig in den Motor eingelegt wurde (Abb. 1a & 1b)
Ihr Trinkbrunnen wird in einem vollständig zusammengebauten
Zustand und betriebsbereit geliefert.
1)
2)
3)
4)
Abb. 1a Abb. 1b
Legen Sie den Kohlefilter ein. Der Filter passt in die beiden dreieckigen
Öffnungen in der Mitte des Gehäuses. Der Filter wird mit der eng
zulaufenden Seite nach unten und mit der schwarzen Seite zur
Vorderseite des Trinkbrunnens gerichtet eingelegt. Der Filter ist leicht
einzuschieben.
Hinweis: Spülen Sie den Filter gründlich
unter kaltem Wasser, bevor Sie ihn
in das Gehäuse setzen. Damit wird
sämtlicher loser Kohlestaub entfernt,
der harmlos ist. Der Filter kann während
seiner Verwendung eine kleine Menge
Kohlestaub abgeben. Das ist normal und
für Ihr Haustier ungefährlich.
5)
Abb. 1c

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76
Abb. 1d Abb. 1e
Stellen Sie den Trinkbrunnen am gewünschten Platz auf. Wenn Sie ihn
auf dem Teppich, Fließen- oder Parkettboden aufstellen, verwenden
Sie eine Schutzoberfläche, wie ein Handtuch oder eine Tischmatte, um
Ihren Boden vor Wasserspritzern oder Wassertropfen, verursacht durch
Ihr Haustier, zu schützen.
Füllen Sie den Trinkbrunnen mit Wasser. Dies beinhaltet die Schüssel
und das Filtergehäuse. Damit wird die Pumpe auf den Betrieb
vorbereitet. Legen Sie den Deckel auf und lassen Sie ihn einrasten.
Entfernen Sie den Tank, indem Sie ihn anheben und vom Trinkbrunnen
wegziehen. Drehen Sie den Tank nach oben und lösen Sie die
Tankkappe. Füllen Sie den Tank mit Wasser und schrauben Sie die
Kappe auf. Halten Sie den Tank mit dem Kopf nach unten und nach
hinten zum Trinkbrunnen (Abb. 1d). Drehen Sie den Tank schnell
mit der rechten Seite nach oben und schieben Sie ihn ein (Abb. 1e).
Der Wasserstand wird sich auf ca. 1,3 cm unter dem Schüsselrand
einpegeln.
6)
7)
8)
Bevor Sie das Kabel des Trinkbrunnens in die Steckdose stecken,
stellen Sie sicher, dass das Kabel und Ihre Hände trocken sind. Stecken
Sie das Kabel ein.
Stellen Sie Ihre gewünschte Zuflussmenge mit dem Regelungsknopf
ein, der sich rechts vom Spritzschutz befindet. In 10-Uhr-Position ist der
Fluss geringer, in der 2-Uhr-Position stärker (Abb. 1f).
9)
10)
MIN MAX
Abb. 1f
Fügen Sie je nach Bedarf Wasser hinzu.
Lassen Sie den Wasserstand nicht unter
den Regelungsknopf für die Zuflussmenge
fallen. Der Motor kann sonst durchbrennen.
Heben Sie einen vollen Trinkbrunnen nicht
am Gehäuse an. Verwenden Sie nur die
Griffe, die sich unten an der Schüssel oder an
beiden Seiten des Trinkbrunnens befinden.
11)