Filter Queen Defender User manual

English
Good for you, good
for your environment!
ROOM AIR CLEANER
Assembled in the U.S.A.
ISO 9001:2008
11.10 9 . 2
ISO 13485:2003
11.10 9 . 3
Health-Mor
HEALTH-MOR’S
QMS IS CERTIFIED
TO ISO STANDARDS
Part# 1 956 0320 00 Rev. A 10/20

Congratulations! You are now the proud owner of one of the most advanced and effective
medical recirculating air cleaners available. Your new FilterQueen®Defender®helps remove
the many problem-causing pollutants and allergens that can linger in indoor air.
The FilterQueen®Defender®Room Air Cleaner, working along with the FilterQueen®
Majestic®Surface Cleaner, provides you and your family with the cleanest possible indoor air.
Health-Mor is dedicated to our customers and we pride ourselves on the quality and
performance of our products. If you ever have any questions, comments, or need service or
parts, please call your local Authorized FilterQueen®Distributor or call 1-440-846-7800.
Please take a few moments to read all of the sections in this manual and familiarize yourself
with your new Defender®. We hope you enjoy all the benefits that years of fresh, clean air can
provide.
1 American Road, Suite 1250 •Brooklyn, Ohio 44144 USA
phone: [phone] •fax: [phone] •www.filterqueen.com
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should always be followed, including
the following:
READ ALL INSTRUCTIONS BEFORE USING YOUR FILTERQUEEN®DEFENDER®
WARNING – To reduce the risk of fire, electric shock, or injury:
• Do not use outdoors or on wet surfaces.
• Do not use with damaged cord or plug. If appliance is not working as it should, has been
dropped, damaged, left outdoors, or dropped into water, return it to a service center. If
the supply cord is damaged, it must be replaced by the manufacturer or an Authorized
FilterQueen®Distributor.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Turn off all controls before unplugging.
• Do not use near presence of oxygen or other ammable gases.
WARNING – To reduce the risk of electric shock, this appliance has a polarized plug (one
blade is wider than the other). This plug will fit in a polarized outlet only one way. If the
plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified
electrician to install the proper outlet. Do not change the plug in any way. This product is to
be serviced by an Authorized FilterQueen®Distributor only.
Motor 120V
• Brushless motor designed for long life
• 1/20 HP, 120V 60Hz
• 29W (low), 45W (medium), 80W (high)
• 0.24A (low), 0.38A (medium), 0.67A (high)
TECHNICAL SPECIFICATIONS:
Welcome
1

The Defender®is a medical recirculating air cleaner intended to filter indoor air to remove
over 99.99% of micro-particles as small as 0.1 micron in size, including dust, pollen, smoke,
dust mites, dust mite allergens, cockroach allergens, bacteria, viruses, mold spores, and pet
allergens. The Defender®is also intended to remove tobacco smoke and other household
odors. Opening doors and windows may affect this medical device’s performance.
1. Carrying Handle – Conveniently move
the Defender®to any room in your home
2. On/Off Power Switch – Contains the
international symbols “O” for off, and
“I” for on
3. Control Panel – Allows the user to
tailor the unit’s functions to his or her
environment
4. Clean Air Exhaust – The exhaust is
raised up off the carpet to minimize
recontamination of your indoor air
5. Motor – Brushless motor designed for
long life
6. Medi-Filter®Cartridge – Removes
airborne particulates like pollen, mold
spores, bacteria and viruses
7. Enviropure®Charcoal Filter – Made
of activated charcoal, it helps to remove
odors
8. Air Intake – Air enters the unit from
360 degrees for optimal air circulation
9. Retaining Nut – Remove for quick and
easy filter replacement
Control Panel
Power On Indicator (green)
Up Arrow Button
High-Speed Indicator
Medium-Speed Indicator
Low-Speed Indicator
Down Arrow Button
Filter Replacement
Indicator (red)
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5
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2
Parts Description

Operating Instructions:
1. Plug unit into outlet. (Green indicator located on the power On/Off switch will illuminate,
indicating that the unit has power and not that the unit is turned On.)
2. Press power On/Off switch to the On (“I”) position. When the unit is turned on initially,
all indicators located on the front panel will illuminate for two seconds. The green Power
On Indicator (leaf) will illuminate and remain lit as long as the unit’s power switch is
in the On (“I”) position.
3. The unit will start running at low speed. (Low-Speed Indicator will illuminate.)
4. The Up and Down Arrow Buttons located on the front panel can now be utilized for
speed control as follows:
Down Arrow Button: Press to decrease motor speed selection (motor speed will
not change if unit is already operating at low speed).
Up Arrow Button: Press to increase motor speed selection (motor speed will not
change if unit is already operating at high speed).
CAUTION:
• Liquid or spray scents, aroma therapy oils or other aromatic hydrocarbons with the
Defender®could cause damage to the plastic housing. Damage to the plastic housing
could expose moving parts.
• To reduce the risk of injury from moving parts, do not use with liquid or spray scents,
aroma therapy oils or other aromatic hydrocarbons.
• Use of these substances will void your warranty.
Remember, to receive the full benefit from your Defender®, replace your filters regularly.
• Every 6 months, replace your Enviropure®Charcoal Filter.
• Once a year (for Perpetual Warranty*), replace your Medi-Filter®Cartridge.
*Refer to the warranty for information on warranty extension (Perpetual Warranty).
CAUTION: Disconnect from power supply before servicing. Do not wash or try to clean
filters in any way. Regular replacement is recommended.
Filter Replacement Schedule
3
Operation

Filter Replacement Indicator:
Your Defender®is equipped with a Filter Replacement Indicator located on the front
panel. Anytime this red indicator flashes, it is recommended that you call your Authorized
FilterQueen®Distributor or call 1-440-846-7800 to order a replacement filter. Anytime
this red indicator stops flashing and remains solidly illuminated, it is recommended that
you change your filter. To receive the full benefit from your Defender®and to extend your
warranty, it is strongly recommended that you follow the filter replacement schedule. Under
higher pollution levels, your filters will need to be replaced more frequently.
The Filter Replacement Indicator is operated by filter time in use and is controlled by an
onboard timer. After 11 months of time in use of your Medi-Filter®Cartridge, the Filter
Replacement Indicator will begin to flash. It will continue to flash until the you reach 12
months of time in use, at which time the Filter Replacement Indicator will stop flashing
and remain solidly illuminated.
After replacement of your Medi-Filter®Cartridge, you must reset the Filter Replacement
Indicator timer. When the timer has been properly reset, the Filter Replacement Indicator
will turn off.
Resetting the Filter Replacement Indicator Timer:
After replacement of your Medi-Filter®Cartridge, the Filter Replacement Indicator timer
can be reset by performing the following steps:
1. Plug unit into outlet.
2. Press power On/Off switch to the On (“I”) position.
3. Allow unit to start running at low speed.
4. PRESS and HOLD both the Up and Down Arrow Buttons until the Filter
Replacement Indicator starts to blink.
5. Release both the Up and Down Arrow Buttons.
6. While the Filter Replacement Indicator is still flashing, again PRESS and HOLD
both the Up and Down Arrow Buttons until the Filter Replacement Indicator
turns off.
If the steps above have been performed properly, the Filter Replacement Indicator will
turn off and not flash again for 11 months. If the Filter Replacement Indicator remains on,
repeat the steps again.
Note that in step 6 above, the Filter Replacement Indicator MUST still be flashing
when the buttons are pressed the second time. The Filter Replacement Indicator will
continue to flash for approximately 3 seconds after the buttons are released as required
in step 5 above.
Note: To order replacement filters, call your Authorized FilterQueen®Distributor or call
1-440-846-7800.
4
Filter Replacement

Prompt filter replacement will prevent any potential damage to your Defender®that may
result from its continued operation with a clogged filter condition. Inspect your filter for
darkening of color which may cause noise or rattling due to filter being clogged.
To Replace your Filter(s):
1. After unplugging the Defender®, place the unit
on its side and remove the retaining nut on the
bottom of the unit by turning counterclockwise.
2. Return the unit to its upright position and lift off
the top motor assembly.
3. Remove the Medi-Filter®Cartridge and
Enviropure®Charcoal Filter. If only replacing
the Enviropure®Charcoal Filter, remove the old
charcoal filter from the Medi-Filter®Cartridge
and discard it.
Note: The charcoal filter is fastened with velcro.
4. Place the new Enviropure®Charcoal Filter
around the outside of the Medi-Filter®Cartridge
and fasten with the velcro. If also replacing
the Medi-Filter®Cartridge, fasten the new
Enviropure®Charcoal Filter to the new Medi-
Filter®Cartridge. Return the filters to the unit.
5. Replace the top motor assembly.
6. Place the unit on its side to secure the retaining
nut on the bottom of the unit. Return the unit to
its upright position to resume use.
5
Filter Replacement

Condition Possible Cause Corrective Action
Green indicator on the
ON/OFF power switch will
not illuminate.
Unit is not supplied with
power.
• Make sure unit is
plugged into outlet.
• Check outlet for power.
• Check unit for damaged
power cord.
• Unit requires service.
Green Power On Indicator
(leaf) on front panel will not
illuminate.
Control panel is not
supplied with power, or
control panel is defective.
• Make sure power switch
is in the ON position.
• Make sure green
indicator on power
switch is illuminated.
• Unit requires service.
Red Filter Replacement
Indicator is flashing.
Time to order replacement
filter.
• See Filter Replacement
Instructions.
Red Filter Replacement
Indicator is illuminated.
Time to replace filter and
reset timer.
• This is a normal
operating condition,
see Filter Replacement
Instructions.
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Troubleshooting Guide

Warranty
Health-Mor warrants the Defender®room air cleaner to be free of defects in materials and
workmanship for two years from the date of purchase.
The original purchaser of the Defender®room air cleaner may extend this warranty for
successive additional one year periods by purchasing and using during each year the Medi-
Filter®Cartridge. There is no limit to the number of successive years that the original purchaser
may extend this warranty. Proof of purchase of uninterrupted, successive filter purchases is
required for warranty claims beyond the first two years from date of purchase.
This warranty does not cover: (1) damage occurring through misuse or negligence; (2) damage
caused by the use of a current or voltage other than stamped on the name plate; (3) damage
resulting from service work performed by parties other than Health-Mor or its Authorized
Distributors; (4) cost of transportation, pick-up, delivery, house or service calls; and (5) filters.
Health-Mor will repair or replace any defect or defective part under this warranty provided
the Defender®or the defective part is returned, transportation prepaid, with proof of purchase
date, to the Authorized Distributor from whom it was purchased or the Quality Assurance
Department, Health-Mor, 1 American Road, Suite 1250, Brooklyn, Ohio, 44144 USA, or, with
written authorization from Health-Mor, to any person authorized to perform warranty service.
Information regarding other persons authorized to perform warranty service can be obtained
by writing to the Consumer Relations Department, Health-Mor, at the address listed above or
by calling 440-846-7800 (1-800-344-1840 in North America). If the Defender®or part is found
on inspection to be defective in material or workmanship, it will be repaired or replaced at the
option of Health-Mor and returned to the sender, freight or postage collect. No reimbursement
will be made for replacement of defective parts or service performed during the warranty
period if done by anyone other than the Authorized Distributor from whom the Defender®was
purchased or by Health-Mor, without having obtained written authorization from Health-Mor.
This warranty is null and void and of no effect unless the Defender®was purchased from an
Authorized Distributor; and the manufacturer’s serial number for the Defender®has not been
changed, defaced or removed.
Any repair or replacement of a defect or a defective part under this warranty will be warranted
for one year or until the end of the original warranty period, whichever is longer.
There is no other express warranty applicable to the Defender®. Implied warranties, including
warranties of merchantability and fitness for a particular purpose, are limited in duration to the
period of time during which the express warranty given herein is in effect. All consequential
or other damages resulting from a breach of this warranty are excluded from coverage under
this warranty.
Some states do not allow limitations on how long an implied warranty lasts, or do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitations or
exclusions may not apply to you.
Health-Mor does not assume any additional liability.
This warranty gives you specific legal rights, and you may have other rights which vary from
state to state.
7

®®
HIGH FILTRATION
SURFACE CLEANER
Complete Your Indoor
Air Quality System
The Majestic®Surface Cleaner uses superb filtration to
remove 99.98% of dirt and dust down to 0.1 micron (three
times better than industry standard HEPA designs).