Fisher & Paykel DD247 User manual

NZ AU GB IE US CA
Service Manual
DishDrawer®
DD607 & DD247

Fisher & Paykel Appliances Ltd U.K
Maidstone Road
Kingston
Milton Keynes
Buckinghamshire
England, MK10 0BD
tel: [phone]
fax: [phone]
email: customer.care@sherpaykel.co.uk
Fisher & Paykel Appliances
Unit D2
North Dublin Corporate Park
Swords
Co Dublin
Ireland
tel: [phone]
fax: [phone]
email: customer.care@sherpaykel.ie
Fisher & Paykel Appliances Inc.
5900 Skylab Rd,
Huntington Beach
California, CA92647
USA
tel: [phone]
email: customer.care@sherpaykel.com
Fisher & Paykel Appliances Ltd
PO Box 58-732, Botany
78 Springs Rd, East Tamaki
Manukau 2163
New Zealand
tel: [phone]
fax: [phone]
email: [e-mail]
Fisher & Paykel Customer Services Pty Ltd
PO Box 798, Cleveland, QLD 4163
A.C.N. 003 3335 171
19 Enterprise Street Cleveland, QLD 4163
Australia
tel: [phone]
fax: [phone]
email: [e-mail]
Fisher & Paykel Appliances Ltd
Singapore
150 Ubi Avenue 4
Sunlight building #02-00
Singapore 408825
tel: [phone]
service tel: [phone]
fax: [phone]
Brand: Fisher & Paykel
Standard Double
Models Description Product Codes -
Markets
DD24DCW7 Double, Classic White 88636-US / CA
DD24DCX7 Double, Classic Brushed Stainless Steel 88637-US / CA
DD24DI7 Double , Integrated 88639-US / CA
DD24DCB7 Double, Classic Black 88641-US / CA
DD24DDFX7 Double, Designer, Brushed Stainless 88642-US / CA
DD60DCHX7 Double Classic Brushed Stainless, Water Softener 89383-GB
89394-EU
89403-DK
85070-TW
DD60DHI7 Double, Integrated, Water Softener 89384-GB
89395-EU
89404-DK
85071-TW
DD60DCHB7 Double, Classic Black, Water Softener 89385-GB
DD60DDFHX7 Double, Designer, Brushed Stainless, Water Sof-
tener
89386-GB
89396-EU
89405-DK
DD60DCHW7 Double, Classic White, Water Softener 89382-GB
89402-DK
85069-TW
DD60DI7 Double Integrated 80769-AA
DD60DCM7 Double, Classic Iridium Stainess 80770-AA
DD60DCW7 Double, Classic White 80767-AA
DD60DCX7 Double, Classic Brushed Stainless 80768-AA
DD60DDFM7 Double, Designer, Iridium 80771-AA
DD60DDFX7 Double, Designer, Brushed Stainless 80772-AA
FEATURED PRODUCT & CONTACT ADDRESSES

Standard Single
Models Description Product Codes -
Markets
DD24SCW7 Single, Classic White 88629-US / CA
DD24SCX7 Single, Classic Brushed Stainless Steel 88630-US / CA
DD24SI7 Single , Integrated 88632-US / CA
DD24SCB7 Single, Classic Black 88634-US / CA
DD24SDFX7 Single, Designer, Brushed Stainless 88635-US / CA
DD60SCHX7 Single, Classic Brushed stainless, Water Sof-
tener
89388-GB
89397-EU
89407-DK
85073-TW
DD60SHI7 Single, Integrated, Water Softener 89389-GB
89398-EU
89408-DK
85074-TW
DD60SCHB7 Single, Classic Black, Water Softener 89390-GB
DD60SDFHX7 Single, Designer, Brushed Stainless, Water
Softener
89391-GB
89366-EU
89409-DK
DD60SCHW7 Single, Classic White, Water Softener 89387-GB
89406-DK
85072-TW
DD60SI7 Single, Integrated 80775-AA
DD60SCW7 Single, Classic White 80773-AA
DD60SCX7 Single, Classic Brushed Stainless 80774-AA
DD60SHLI7 Single, Integrated, Water Softener, Long Door 89411-DK
DD60SDFX7 Single, Designer, Brushed Stainless 80776-AA
Tall Tub Double
Models Description Product Codes -
Markets
DD24DDFTX7 Double Designer, Brushed Stainless, Tall Tub 88620-US / CA
DD24DTI7 Double Integrated, Tall Tub 88622-US / CA
DD24DCTX7 Double, Classic, Brushed Stainless, Tall Tub 88626-US / CA
DD24DCHTX7 Double, Classic, Brushed Stainless, Water
Softener
88638-US / CA
DD24DHTI7 Double, Itegrated, Water Softener 88640-US / CA
DD24DCTW7 Double, Tall Tub, Classic White 88628-US / CA
DD24DCTB7 Double, Tall Tub, Classic Black 88624-US / CA

Tall Tub Single
Models Description Product Codes -
Markets
DD24SDFTX7 Single, Designer, Tall Tub, Brushed Stainless 88621-US / CA
DD24STI7 Single, Integrated, Tall Tub 88623-US / CA
DD24SCHTX7 Single, Classic, Tall Tub, Brushed Stainless
Steel
88631-US / CA
DD24SCTW7 Single, Tall Tub, Classic White 88643-US / CA
DD24SCTB7 Single, Tall Tub, Classic Black 88625-US / CA
DD24SHTI7 Single, Integrated, Water Softener, Tall Tub 88633-US / CA
DD24SCTX7 Single, Classic, Tall Tub, Brushed Stainless, 88627-US / CA
DD60SHTI7 Single, Integrated, Tall Tub, Water Softener 89381-GB
89393-EU
DD60SDFHTX7 Single, Designer, Brushed Stainless, Tall Tub,
Water Softener
89380-GB
89392-EU
DD60SDFTX7 Single, Designer, Brushed Stainless, Tall Tub 80761-AA
DD60SDFTM7 Single, Designer, Iridium Stainless, Tall Tub 80763-AA
DD60STI7 Single, Integrated, Tall Tub 80762-AA
DD60SCTW7 Single, Tall Tub, Classic White 80764-AA
DD60SCTX7 Single, Tall Tub, Classic, Stainless Steel 80765-AA
DD60SCTM7 Single, Tall Tub, Classic, Iridium Stainless 80766-AA
DD60SDFHTX7 Single, Designer, Water Softener, Tall Tub 89400-DK
DD60SHTI7 Single, Integrated, Water Softener, Tall Tub 89401-DK
DD60SHTLI7 Single, Integrated,Water Softener, Tall Tub,
Long Door
89410-DK

CONTENTS
1 SERVICE REQUIREMENTS 7
1.1 Health & Safety 7
1.2 Specialised Tools 8
2 DIMENSIONS & SPECIFICATIONS 9
3 TECHNICAL OVERVIEW 14
3.1 Chassis 14
3.2 Drawer Fronts 14
3.3 Electronics 14
3.4 Motor 16
3.5 Lid System 18
3.6 Tub 18
3.7 Filling 18
3.8 Heating 20
3.9 Motor and Heater Plate Locknuts 21
3.10 Drain Cycle 21
3.11 Filter Plate 22
3.12 Drying Cycle 23
3.13 Water Softener (if fitted) 24
4 OPTION ADJUSTMENT MODE 25
4.1 How to Change the Setup Options (Classic, Designer & Integrated models) 25
4.2 Option Adjustment Quick Reference Charts 27
5 DIAGNOSTICS 30
5.1 DishDrawer Diagnostics 30
5.2 DishDrawer Diagnostics Wireless Badge Models 34
6 FAULT CODES AND POOR PERFORMANCE 36
6.1 Fault Code Description Chart 37
6.1.1 Sub Code Faults 38
6.2 Poor Dry Performance 40
6.3 Poor Wash Performance 41
7 FAULT FINDING PROCEDURE 44
7.2 Completing a Service 54

8 WIRING DIAGRAMS 55
8.2 Wiring Diagram 56
9 SERVICE PROCEDURES 57
9.1 Component Testing 57
9.2 Drawer Front 58
9.3 Handle and LCD Display 58
9.4 Toe Kick Removal 59
9.5 Lower Tub Cowling 59
9.6 Tub Removal 59
9.7 Drying Duct - Top Tub Only 60
9.8 Drying Fan and Flap Valve 60
9.9 Detergent Dispenser 61
9.10 Electronic Controller 61
9.11 Filter Plate 62
9.12 Motor Rotor 62
9.13 Water Softener (if fitted) 63
9.14 Strainer (if fitted) 63
9.15 Wiring Cover 64
9.16 Tub Disconnection 64
9.17 Hall Sensor 65
9.18 Heater Plate and Motor Assembly 65
9.19 Lid 66
9.20 Yoke 68
9.21 Lid Actuator 68
9.22 Slide Rail Replacement. 69
9.23 Mains Filter Cover and PCB Mains Filter 69
9.24 Water Inlet Valve 70
9.25 Fill Hose, Drain Hose, Wiring Harness Replacement 70
9.26 Link Support Wire Position 70
9.27 Front Chassis Trim Replacement 71
9.28 Single Integrated Vent Duct Removal 71
9.29 Internal Duct and Elbow Removal 72
9.30 Wireless Receiver & Badge Remote 73
10 NOTES 76

71 SERVICE REQUIREMENTS
1.1 Health & Safety
Note: When servicing the DishDrawer™, Health and Safety issues must be considered at all times. Specic safety
issues are listed below with their appropriate icon. These are illustrated throughout the service
information to remind service people of the Health and Safety issues.
1.1.1 Electrical Safety
Ensure the mains power has been disconnected before servicing the DishDrawer™. If the mains
supply is required to be on to service the DishDrawer™, make sure it is turned o when
removing any electrical component or connection to avoid electrical shock.
1.1.2 Electrostatic Discharge
An anti-static strap is to be used as electrical static discharge (ESD) protection when servicing
electronic components.
1.1.3 Good Working Practices
Ensure the work area is in a tidy and orderly condition at all times so as not to cause a hazard
while service work is being completed. Always clean and tidy the DishDrawer™ and work area
after service is completed.
1.1.4 Isolate Water Supply
Turn o the water connection tap before servicing.
1.1.5 Water Leak Check
Check for water leaks as part of the testing after the service has been completed.
1.1.6 Insulation Test
Megger test to check insulation.
Warning: Short together the phase and neutral pins on the plug so as not to damage any
electronic circuitry.
1.1.7 Solvent and Excessive Heat Damage
Solvents and excessive heat can damage plastic surfaces.
1.1.8 Sheet Metal Edges
When working around cut sheet metal edges use appropriate gloves or protection to eliminate
the chance of receiving a laceration.
1.1.9 Diagnostics
While in diagnostics some safety devices are bypassed. Ensure you do not run components
unattended. They may overheat, ood, burn out or cause water damage.
D
D
D
D
D
D
D
D
D

8
1.2 Specialised Tools
For servicing this product, specialised tools are required.
1.2.1 Static Strap
To be used as ESD (electrostatic discharge) protection when replacing or handling electronic
components.

92 DIMENSIONS & SPECIFICATIONS
Product Dimensions
Standard Product Product Size
(mm)
Product Size
(inches)
Minimum Cavity
Size (mm)
Minimum Cavity
Size (inches)
Height (Double) 820 -880mm 34 5/8” 820mm 32 5/16”
Height Single 410mm 16 1/8” 412mm 16 1/4”
Width 599mm 23 9/16” 600mm 23 5/8”
Depth (classic) 582mm 22 15/16” 560mm 22 1/16”
Depth (FD & IN) 571mm 22 1/2” 560mm 22 1/16”
Tall Tub Product Product Size
(mm)
Product Size
(inches)
Minimum Cavity
Size (mm)
Minimum Cavity
Size (inches)
Height (Double) 864-924mm 34-36 3/8” 864mm 34”
Height Single
( classic)
454mm 17 7/8” 456mm 18”
Height Single
(FD & IN)
454-478mm 177/8” - 1813/16” 480mm 18 7/8”
Width 599mm 23 9/16” 600mm 23 5/8”
Depth (Classic 582mm 22 15/16” 560mm 22 1/16”
Depth (FD & IN) 571mm 22 1/2” 560mm 22 1/16”
Electrical Specications
Market Voltage Frequency Current Double/Single
AA / GB / EU / DK 230/240 V 50/60 Hz 10 / 5 A
USA / CA / TW 110 /120 V 60 Hz 10.6 / 5.3 A
NOTE: For more detailed installation measurements refer to the installation guides on CBW.
www.cbw.fp.co.nz

10
Component Specication
Controller NZ, AU, GB, EU, DK
US, CA, TW
230V
120V
Water Inlet Valve all markets 24V DC
65+/- 10 Ohms per coil
2.5litres/min (0.65 US gal/min)
Dispenser Coils all markets 24V DC per coil
65+/- 10 Ohms per coil
Rinse Aid Tank all markets 50mls (approx. 25 washes)
3.05 cubic inches
PCB Mains Filter
(2 Types - Single / Double)
NZ, AU, GB, EU, DK
US, CA, TW
230V AC
110V AC
Motor
Drain Speed
Wash Speed
Pump out rate 5 litres / min.
80V DC 3 Phase Brushless
5000 RPM
2200 - 2800 RPM
Stator 8.0 Ohms (per winding), 16 ohms phase to
phase from the controller connector
Heater plate 230V
Wattage
Water Heater Track
Power Supply Resistor
NZ, AU, GB, EU, DK 230V AC
1045W
50 Ohms +/- 4 Ohms
98 Ohms +/- 7 Ohms
Temperature Sensor Located on the heater plate 12000 Ohms @ 20 oC
8300 Ohms @ 30 oC
3000 Ohms @ 60 oC
Heater Plate 110V
Wattage
Water Heater Track
Power Supply Resistor
US, CA, TW 120V AC
650W
24 Ohms +/- 3 Ohms
24 Ohms +/- 3 Ohms
Temperature Sensor Located on the heater plate 12000 Ohms @ 68 oF
8300 Ohms @ 86 oF
3000 Ohms @ 140 oF
Fusible link Located on the heater plate 268 – 302 oC(514 – 576 oF)
Water Inlet hose Pressure Rating
Length from chassis edge
(viewed from the front)
1MPa (145psi)
1650mm (64 ¾” ) left hand side
1250mm (49”) Right hand side
Water Pressure Non water softener models
Water softener models
1MPa (145 psi) max,
0.03 MPa (4.3psi) min
1MPa (145psi) max,
0.1MPa (14.5psi) min
Drain Hose 2000 mm (78 ½” )from left hand side
1800mm (70 ½”) from right hand side.
Power Cord NZ, AU, GB, EU, DK
length from chassis exit when
product viewed from the front
US, CA, TW
1650mm
29 ½” LH side, 27 ½”RH side
Component Specications