Fisher & Paykel DD24DC User manual

US CA NZ AU GB IE
User guide
DishDrawer®
DD24 and DD60 models

1
Contents
Safety and warnings 2
Electrical connection (GB IE only) 5
Operating instructions
Controls
(models with no LCD) 6
Controls (models with LCD) 8
Quick start 10
Caring for your dinnerware 11
Racking and accessories 12
Loading suggestions 16
Water hardness and dishwashing 18
Wash programmes and detergent quantities 19
Detergent dispenser 20
Using tablets 21
Rinse aid dispenser 22
Water softener 23
Option adjustments 26
User maintenance instructions 29
Troubleshooting 32
Fault codes 34
Warranty and service 37
Wash programme data 38
Standards test - USA and Canada 40
Standards test - New Zealand and Australia 41
Standards test - Great Britain and Ireland 42
Important!
SAVE THESE INSTRUCTIONS
The models shown in this user guide may not be available in all markets and are
subject to change at any time. For current details about model and specification
availability in your country, please visit our local website listed on the back cover
or contact your local Fisher & Paykel dealer.

2
Your DishDrawer® has been carefully designed to operate safely during normal dishwashing
procedures. Please keep the following instructions in mind when you are using your
DishDrawer®.
Safety and warnings
Important safety instructions
WARNING! - When using your dishwasher, follow basic precautions, including the following:
Read all instructions before using the DishDrawer®.
The information in this manual must be followed to minimise the risk of fire or explosion or to
prevent property damage, personal injury or loss of life.
Use the DishDrawer® only for its intended function as described in this user guide.
This appliance is intended to be used in household and similar applications such as:
– staff kitchen areas in shops, offices and other working environments;
– farm houses;
– by clients in hotels, motels and other residential type environments;
–
bed and breakfast type environments.
Use only detergents or rinse aid recommended for use in a domestic dishwasher and keep them
out of reach of children. Check that the detergent dispenser is empty after the completion of each
wash programme.
When loading items to be washed, locate sharp items so that they are not likely to damage the lid
seal and load sharp knives with the handle up to reduce the risk of cut-type injuries.
Do not touch the heater plate during or immediately after use.
Do not operate your DishDrawer® unless all enclosure panels are properly in place.
Do not tamper with the controls.
Do not abuse, sit on, stand in or on the drawer or dish rack of the DishDrawer®.
The DishDrawer should not be left in the open position since this could present a tripping hazard.
The adjustable racks are designed to support cups, glasses and kitchen utensils. When the
adjustable racks are in the DishDrawer® do not lean on or use them to support your body weight.
To reduce the risk of injury, do not allow children to play in or on the DishDrawer®.
Under certain conditions, hydrogen gas may be produced in a hot water heater system that has
not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has
not been used for such a period, before using the dishwasher, turn on all hot water taps and let
the water flow from each for several minutes. This will release any accumulated hydrogen gas. As
the gas is flammable, do not smoke or use an open flame during this time.
Remove the door to the washing compartment when removing an old dishwasher from service
or discarding it.
Some dishwasher detergents are strongly alkaline. They can be extremely dangerous if
swallowed. Avoid contact with the skin and eyes and keep children away from the dishwasher
when the door is open. Check that the detergent receptacle is empty after completion of the wash
cycle.

3
Safety and warnings
Important safety instructions
Installation
This DishDrawer® must be installed and located in accordance with the Installation instructions
before it is used. If you did not receive Installation instruction sheets with your DishDrawer®, you
can order them by calling your Authorised Repairer or download them from our local Fisher &
Paykel website, listed on the back cover.
Installation and service must be performed by a qualified technician.
If the power supply cord is damaged, it must be replaced by a dealer or Authorised Repairer or a
similar qualified trades person in order to avoid a hazard.
Ensure the DishDrawer® is secured to adjacent cabinetry using the brackets provided. Failure to
do so may result in an unstable product, which may cause damage or injury.
Do not operate this appliance if it is damaged, malfunctioning, partially disassembled or has
missing or broken parts, including a damaged power supply cord or plug.
Do not store or use petrol, or other flammable vapours and liquids in the vicinity of the
DishDrawer®.
Connect to a properly rated, protected and sized power supply circuit to avoid electrical overload.
Make sure that the power supply cord is located so that it will not be stepped on, tripped over or
otherwise subject to damage or stress.
Do not install or store the DishDrawer® where it will be exposed to temperatures below freezing
or exposed to weather.
Do not use an extension cord or a portable electrical outlet device (e.g. multi-socket outlet box)
to connect the DishDrawer® to the power supply.
This appliance must be grounded. In the event of a malfunction or breakdown, grounding will
reduce the risk of electric shock by providing a path of least resistance for electric current. This
appliance is equipped with a cord having an equipment-grounding conductor and a grounding
plug. The plug must be plugged into an appropriate outlet that is installed and grounded
in accordance with all local codes and ordinances. WARNING - Improper connection of the
equipment-grounding conductor can result in a risk of electric shock. Check with a qualified
electrician or service representative if you are in doubt as to whether the appliance is properly
grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a
proper outlet installed by a qualified technician.
If the DishDrawer® is installed as a permanently connected appliance:
GROUNDING INSTRUCTIONS - This appliance must be connected to a grounded metal, permanent
wiring system, or an equipment-grounding conductor must be run with the circuit conductors
and connected to the equipment-grounding terminal or lead on the appliance.

4Safety and warnings
Important safety instructions
Maintenance
Disconnect the appliance from the power supply before any cleaning or maintenance.
Do not repair or replace any part of the appliance or attempt any servicing unless specifically
recommended in this user guide. We recommend that you call an Authorised Repairer.
Keep the floor around your appliance clean and dry to reduce the possibility of slipping.
Keep the area around/underneath your appliance free from the accumulation of combustible
materials, such as lint, paper, rags and chemicals.
Important!
Under no circumstances should you open the drawer whilst the DishDrawer® is in operation.
Operational
Always press the button to pause and wait until you hear the three additional beeps before
opening the drawer.
The DishDrawer® must be used with the motor assembly, filter plate, drain filter and spray arm in
place.
When disconnecting the appliance pull the plug rather than the power supply cord or junction of
cord to avoid damage.
Take care when loading the DishDrawer® not to load dishware items so they prevent the lid from
properly sealing with the drawer. Items should be placed so they do not protrude above and/or
forced into the drawer, otherwise a service call may result.
Household appliances are not intended to be played with by children. Children or persons with a
disability which limits their ability to use the appliance, should have a responsible person instruct
them in its use. The instructor should be satisfied that they can then use the appliance without
danger to themselves or their surroundings.
Close supervision is necessary if this appliance is used by or near children. Do not allow children
to play inside, on or with this appliance or any discarded appliance.
If a dishwasher cleaner is used, we would strongly recommend a wash programme with detergent
should be run immediately afterward, to prevent any damage to the DishDrawer®.
The DishDrawer® is designed for washing normal household utensils. Items that are
contaminated by petrol, paint, steel or iron debris, corrosive, acidic or alkaline chemicals are not
to be washed in the DishDrawer®.
If the DishDrawer® is not being used for long periods of time, turn the electricity and water supply
to the DishDrawer® off.
Do not operate your appliance by means of an external timer or separate remote-control system.

5
For Great Britain only
Important!
This appliance must be earthed.
Fuse replacement
The mains lead of this appliance is fitted with a
BS 1363A 13 A fused plug. To change a fuse in
this type of plug, use an ASTA approved fuse to
BS 1362 type and proceed as follows:
1 Remove the fuse cover and fuse.
2 Fit the replacement 13A fuse into the fuse cover.
3 Refit both into plug.
Important!
The fuse cover must be refitted when changing a fuse and if the fuse cover is lost, the plug
must not be used until a correct replacement is fitted.
Correct replacements are identified by the colour insert or the colour embossed in words on
the base of the plug.
Replacement fuse covers are available from your local electrical store.
For the Republic of Ireland
The information given in respect to Great Britain will frequently apply, but a third type of plug
and socket is also used: the 2-pin, side earth type.
Socket outlet / plug (valid for both countries)
If the fitted plug is not suitable for your socket outlet, please contact an Authorised Service
Agent. Please do not attempt to change the plug yourself. This procedure must be carried out
by a qualified service technician in compliance with the manufacturer’s instructions and current
standard safety regulations.
Fuse cover
Fuse
Electrical connection (GB IE only)

6
If you have a double DishDrawer®, each drawer has its own controls and can run independently
of the other.
Power button /
The /button turns the DishDrawer® on or off. Opening
the drawer will automatically turn the DishDrawer® on for
30 seconds. To end a wash programme in mid cycle, press
the /button. Any water in the DishDrawer® will be
pumped out.
Start/Pause button
The button starts a wash programme. Press the
button to pause or restart the DishDrawer® during a wash
programme. When paused, wait for three beeps before
opening the drawer. Forcing the drawer open while in mid
cycle may cause damage or injury.
Delay start
The button also sets the Delay start feature which can delay the start of a wash programme
from 1 to 12 hours.
To activate Delay start
1 Press and hold the button until the light above the button turns orange or purple,
depending on your model.
2 Continue holding the button down until the desired delay time has been reached. The
DishDrawer® will emit audible ‘beeps’ as you hold the button down, each beep indicates
another hour delay.
3 The DishDrawer® will start once the delay time has elapsed and the drawer is closed.
To cancel Delay start
Press the /button.
Lock button /(optional)
The /button activates/deactivates the Keylock or the Childlock functions.
Operating instructions - Controls (models with no LCD)

7
Keylock
The Keylock feature disables all the buttons on the DishDrawer®.
To activate, press and hold the / button until you hear one beep (3 seconds). The light
above the / button is lit when Keylock is activated.
To cancel the Keylock feature, press and hold the / button until the light above the /
button disappears.
Childlock
The Childlock feature locks the drawer and disables all the buttons.
To activate, press and hold the / button until you hear two beeps (5 seconds). The light
above the / button is lit when Childlock is activated.
To cancel the Childlock feature, press and hold the / button until the light above the
/ button disappears.
/button (optional)
Press the ECO button if you would like the wash programme to use less energy. The red ECO
light will indicate the feature is on. If your dishes are heavily soiled or you require enhanced dry
performance, we do not recommend ECO programmes.
Power failure
If the DishDrawer® is operating and a power failure occurs, it will stop. The DishDrawer® may be
unable to be opened during this time. When the power supply is resumed, the DishDrawer® will
restart in the same part of the wash programme.
Operating instructions - Controls (models with no LCD)
Wash programme selector
Press the button to select a wash
programme. The DishDrawer® will remember
the last programme used.
Wash programme selector (GB IE only)
Press the button to select a wash
programme. The DishDrawer® will remember
the last programme used.
Heavy Normal Fast Delicate Rinse

8
If you have a double DishDrawer®, each drawer has its own control panel and can run
independently of the other.
Power button
The button turns the DishDrawer® on or off. Opening the drawer will automatically turn the
DishDrawer® on for 30 seconds. To end a wash programme in mid cycle, press the button.
Any water in the DishDrawer® will be pumped out.
Start/Pause button
The button starts a wash programme. Press the button to pause or restart the
DishDrawer® during a wash programme. When paused, wait for three beeps before opening the
drawer. Forcing the drawer open while in mid cycle may cause damage or injury.
Delay start
The button also sets the Delay start feature which can delay the start of a wash programme
from 1 to 12 hours.
To activate Delay start
1 Press and hold the button until the delay symbol appears on the electronic display.
2 Continue holding the button down until the desired delay time has been reached.
3 The DishDrawer® will start once the delay time has elapsed and the drawer is closed.
To cancel Delay start
Press the button.
Lock button (optional)
The button activates/deactivates the Keylock or the Childlock functions.
Power
button
Time
remaining
Fault symbols - see ‘Fault
codes’ if they appear
Start/Pause
button
Wash programme
progress symbol
Lock button
Keylock or Childlock is
activated
Delay start symbol
Operating instructions - Controls (models with LCD)

9
Keylock
The Keylock feature disables all the buttons on the control panel.
To activate, press and hold the button until you hear one beep (3 seconds). The symbol
appears in the electronic display when the Keylock feature is activated.
Childlock
The Childlock feature locks the drawer and disables all the buttons on the control panel.
To activate, press and hold the button until you hear two beeps (5 seconds). The symbol
appears in the electronic display when the Childlock feature is activated.
To cancel the Childlock feature, press and hold the button until you hear one beep and the
symbol disappears from the electronic display.
/button (optional)
Press the ECO button if you would like the wash programme to use less energy. The red ECO
light will indicate the feature is on. If your dishes are heavily soiled or you require enhanced dry
performance, we do not recommend ECO programmes.
Wash programme progress symbols
As the wash programme advances through the cycle, the following symbols will appear in
the electronic display to indicate the progression. When a wash programme has started, the
electronic display also will count down the time remaining in one minute increments.
Power failure
If the DishDrawer® is operating and a power failure occurs, it will stop. The DishDrawer® may be
unable to be opened during this time. When the power supply is resumed, the DishDrawer® will
restart in the same part of the wash programme.
Dirty Pre Wash Main Wash Post Rinse Drying Clean
Operating instructions - Controls (models with LCD)
Wash programme selector
Press the button to select a wash
programme. The DishDrawer® will remember
the last programme used.
Wash programme selector (GB IE only)
Press the button to select a wash
programme. The DishDrawer® will remember
the last programme used.
Heavy Normal Fast Delicate Rinse

10
1 Load dishes
Remove all food scraps and load the dishes.
2 Add detergent
3 Check rinse aid
4 Press the /button
5 Select a wash programme
The length of the wash programme will
appear on the electronic display (models
with LCD only).
6 Select ECO (optional)
7 Check
Ensure there is nothing obstructing the
spray arm. The drain filter must be level with
the filter plate.
Note: to identify these parts, see illustrations
in ‘User maintenance instructions’.
8 Start
Close the drawer and press the button.
9 Finish
The DishDrawer® will beep six times to
indicate the end of the wash programme. At
the end of the wash programme the drying
fan will continue to run for a set time or
until the drawer is opened. The fan assists
with drying and uses negligible amounts
of energy. It is normal for some water to
remain in the drain filter area after the wash
programme is complete.
Double models only: At the end of a wash
programme, you may find both drawers
draining simultaneously. This is normal.
1
7
4
5
8
6
2
3
Operating instructions - Quick start

11
Caring for your dinnerware
The combination of high temperatures and dishwasher detergent may cause damage to some
items if they are washed in the DishDrawer®. Remember, if in any doubt about any aspect
concerning items washed in the DishDrawer®, follow the instructions from the manufacturer of
the items, or wash the item by hand.
Cutlery & silverware
All cutlery and silverware should be rinsed immediately after use to prevent tarnishing caused
by some foods. The Rinse wash programme is useful for this. Silver items should not come into
contact with stainless steel, eg other cutlery. Mixing these items can cause staining. Remove
silver cutlery from the DishDrawer® and hand dry it immediately after the programme has
finished.
Aluminium
Aluminium can be dulled by dishwasher detergent. The degree of change depends on the
quality of the product.
Other metals
Iron and cast iron objects can rust and stain other items. Copper, pewter and brass tend to stain.
Woodware
Wooden items are generally sensitive to heat and water. Regular use in the dishwasher may
cause deterioration over time. If in doubt, wash by hand.
Glassware
Most everyday glassware is dishwasher safe. Crystal, very fine and antique glassware may etch
that is, become opaque. You may prefer to wash these items by hand.
Plastic
Some plastic may change shape or colour with hot water. Check manufacturer’s instructions
about washing plastic items. Washable plastic items should be weighed down so they do not
flip over and fill with water or fall through the base rack during the wash. Use the multi-purpose
clip to hold plastic items in place.
Decorated items
Most modern china patterns are dishwasher safe. Antique items, those with a pattern painted
over the glaze, gold rims or hand painted china may be more sensitive to machine washing. If in
doubt, wash by hand.
Glued items
Certain adhesives are softened or dissolved in machine washing. If in doubt, wash by hand.
Holiday time
If the DishDrawer® is not going to be used for some time, we recommend you leave the
DishDrawer® clean and empty. Leave the drawers ajar to allow air to circulate. Turn off both the
power and water supply to the DishDrawer®.

12
Cutlery basket
To reduce the risk of injury, we recommend loading knives and sharp utensils with handles
facing up.
Mix spoons, knives and forks within each section to stop cutlery nesting together and to ensure
the water circulates freely.
Keep stainless steel from touching silver cutlery to avoid staining.
Removable small items container
Small, light items like baby bottle teats are best placed into the small items container to prevent
them from being displaced during the wash.
Racking and accessories

13
Racking and accessories
Removable small items container
To optimise the cutlery space within the basket, the small items container can be placed
elsewhere on the base rack. If laid flat, make sure the solid plastic side is facing up.
If you place a fully laden small items container under the adjustable racks, it is best to leave the
rack space directly above the container empty: there may not be enough water reaching items
that are placed there.
Removable tablet tray
If you are using dishwasher tablets, place them on the removable tablet tray, as shown.
See also ‘Using tablets’ for more information.
We do not recommend using tablets in USA and Canada models. The pre-wash cycle in these
models would dissolve the tablet, reducing the cleaning power left for the main wash.

14 Racking and accessories
Stemware notches
These notches help support
long-stemmed glassware.
Glass supports
These clip on the rack
wires to give your tall
glasses extra stability.
Folding tines
The front half is ideal for large, deep bowls.
Fold the tine sections down towards each other if you need space for pots or other large items.
Fold down the right-hand section only and lean cups against the upright tines for extra stability.

15
Racking and accessories
123
Knife clip
(supplied with some
models only)
This clips onto the
adjustable racks and
supports knives and
other utensils during
the wash.
Always ensure that
knife blades are facing
down.
Adjustable racks
You can adjust these independently of each other to any height:
1 Fold up to unlock the rack.
2 Adjust the height to suit by sliding up or down.
3 Fold down to lock in position.
Fold the racks away if you need the space.
‘Slide-and-fold’ tines
Slide all the way to the
left to fit larger dinner
plates.
For optimum stability,
place larger plates
between the longer tines
in the front.
Fold the tine sections
down towards each other
if you need the space for
pots or other large items.

16 Loading suggestions
When loading your DishDrawer®, make sure that
you place items so that water coming from the rotating spray arm below can reach all areas
(wash performance will be reduced if it can’t)
nothing blocks the water from getting to items on the adjustable racks.
Typical breakfast load
Typical dinner party load
Typical heavy load

17
Loading suggestions
How NOT to load your DishDrawer®
Overcrowded and wash water will not
reach some of the dinnerware.
Cups, glasses and bowls must have their
openings facing down.
The plates are nesting together and wash
water may not get through.
Ensure cutlery are not nesting or stuck
together. They need to be evenly spread
out.
Ensure dishware items are not forced
into or protrude out of the drawer, as this
may prevent the lid from properly sealing
which could result in a service call.
Locate sharp items safely to prevent
injuring the user and damaging the lid
assembly.
Check the bottom of the cutlery basket to
ensure sharp or pointed items have not
come through as they may stop spray arm
rotation.
Ensure cutlery has not fallen through the
base rack and stopped the spray arm from
rotating.
The large bowl is blocking wash water
reaching the adjustable racks.
Large utensils should be on the adjustable
racks so they do not become dislodged and
stop the spray arm from rotating.
Sharp or pointed items must be placed
horizontally or with sharp edges/points
facing down to avoid risk of injury.

18
What is water hardness?
Hard water is water with a high concentration of minerals such as calcium and magnesium. In
soft water, this concentration is low. Water hardness varies by geographical location.
How does water hardness affect dishwashing?
Hard water can be detrimental to the peformance of your DishDrawer. Over time, glassware
washed in hard water will become opaque and dishes will become spotted or covered in a white
film. Using very hard water can cause DishDrawer parts to fail over time.
Naturally soft or softened water has no detrimental effects if used with the correct amount of
detergent. However, excess detergent combined with hot, soft water may cause irreversible
etching on glassware. Etching first appears as a rainbow-coloured film and—if allowed to
continue—can make glassware permanently opaque.
What can I do to minimise any detrimental effects?
Contact your local water company to find out about water hardness in your area.
If your home has hard water and your DishDrawer has no built-in water softener…
Follow the detergent quantity recommendations on the following page.
Use a detergent with high phosphate content. Phosphate softens the water and this improves
wash results.
Use rinse aid. We recommend you turn the rinse aid setting to 5 to help improve wash
performance.
Use a dishwasher cleaner/descaler regularly, or whenever you notice a build-up of limescale
deposits in your DishDrawer.
Important!
We recommend fitting a water softener to the household water supply. If the water hardness in your
home is above 250 ppm/14.6 gpg, a water softener has to be fitted to maintain the performance of your
DishDrawer.
If your home has naturally soft or softened water…
Avoid using too much detergent. Follow the quantity recommendations on the following page.
Ensure the DishDrawer is not overloaded and water can reach all the dishes.
Water hardness and dishwashing