Fisher & Paykel DishDrawer DD36STI2 User manual

Service & Warranty
Service et Garantie
ΣέρβιςκαιΕγγύηση
Servizio e Garanzia
Service & Garantie
Huolto ja Takuu
Service og Garanti
保修和维修
保修和维修

If you are an ELBA or Fisher & Paykel customer and...
...have any questions or comments?
...need a Fisher & Paykel authorised technician to service your product?
...need replacement parts or accessories?
...want to register your product?
visit our local website or call us toll-free, 24/7
NEW ZEALAND www.fisherpaykel.co.nz/customercare 0800 372 273
AUSTRALIA www.fisherpaykel.com.au/customercare 1300 650 590
USA www.fisherpaykel.com/customercare 1 888 936 7872
CANADA www.fisherpaykel.ca/customercare 1 888 936 7872
GREAT BRITAIN www.fisherpaykel.co.uk/customercare 0845 066 2200
IRELAND www.fisherpaykel.ie/customercare 1800 625 174

2
CA
Fisher & Paykel Appliances Inc.
5900 Skylab Road,
Huntington Beach,
CA 92647
USA
toll free: 1.888.936.7872
fax: [phone]
email: customer[email protected]
web: www.fisherpaykel.ca
CH
Merial Vertriebs AG
Lerchenweg 3
4552 Derendingen
tel: + 41 32 682 22 30
fax: + 41 32 682 58 86
email: [email protected]
web: www.merial.ch
CN
通讯地址：山东省青岛市海尔路1号海尔
工业园创牌大楼北306A
邮编：266100
电话：400 6406 777
传真：[phone]
电邮：[e-mail]
网址：www.fisherandpaykel.cn
CY
DOMESTICA Ltd.
67, Prodromou Ave, Strovolos 1095
P.O.Box 21774 Nicosia
tel: + 357 22 666333
fax: + 357 22 664441
email: [email protected]
web: www.fisherpaykel.eu
DE
CoolHouse AG
Friedrich-Bergius-Str. 6
D-85662 Hohenbrunn
tel: + 49 1805 35 55 85
fax: + 49 1805 35 55 85-100
email: [email protected]
web: www.fisherpaykel.eu
AE
Better Life
Better Life & OFIS Building
Umm Hurair Road
Karama, Dubai, U.A.E.
tel: + 971 4 3309295
fax: + 971 4 3309418
email: [e-mail]
AT
CoolHouse AG
Friedrich-Bergius-Str. 6
D-85662 Hohenbrunn
tel: + 49 1805 35 55 85
fax: + 49 1805 35 55 85-100
email: [email protected]
web: www.fisherpaykel.eu
AU
Fisher & Paykel Appliances Limited
PO Box 798,
Cleveland,
QLD 4163
toll free: 1 300 650 590
fax: + 61 7 3826 9298
email: customer[email protected]om.au
web: www.fisherpaykel.com.au
BD
Sogo lnternational
Sobhan Mansion (3rd Floor)
Suite#3, 46/1 Purana Paltan
Dhaka-1000, Bangladesh
tel: [phone]
fax: [phone]
email: [email protected]
BE
New Rovatec
Verbrandhofstraat 16
B-8800 Roeselare
tel: [phone]
fax: [phone]
email: [e-mail]
web: www.fisherpaykel.eu

3
DK
For fejl relateret til gasblus :
Witt Hvidevarer A/S
Gødstrup Søvej 9
DK-7400 Herning
tel: + 45 70252323
fax: + 45 70254823
For fejl relateret til elektriske
komponenter :
Nordjysk Hvidevare Service
DK-9200 Aalborg SV
tel: [phone]
fax: [phone]
Dækker følgende postnumre
7700-7790 9690
7900-7990 9700-9760
9300-9382 9800-9881
9400-9493 9900-9990
Dansk Køle- og Vaskeservice
DK-9270 Klarup
tel: [phone]
fax: [phone]
Dækker følgende postnumre
8900-8990 9500-9575
9000-9293 9600-9681
CJ Hvidevareservice ApS
DK-8981 Spentrup
tel: [phone]
fax: [phone]
Dækker følgende postnumre
8000-8100 8641-8643
8200-8270 8654-8680
8300-8382 8700
8400-8472 8732-8752
8500-8592 8850-8883
AP Hvidevare Service
DK-6933 Kibæk
tel: [phone]
fax: [phone]
Dækker følgende postnumre
6900-6990 8600-8632
7260-7280 8653
7323-7362 8765-8766
7400-7680 8800
7800-7884 8830-8840
Kvik Hvidevareservice
DK-6000 Kolding
tel: [phone]
fax: [phone]
Dækker følgende postnumre
6000-6064 7300-7321
6091-6094 8721-8723
6560-6622 8762-8763
6640 8781-8783
7000-7184
Vestjysk Servicecenter
DK-6800 Varde
tel: [phone]
fax: [phone]
Dækker følgende postnumre
6240 6700
6261 6800-6893
6510-6520 7190-7250
6623-6630 7600-6792
6650-6690
Storm’s Hvidevareservice
DK-6470 Sydals
tel: [phone]
fax: [phone]
Dækker følgende postnumre
6100-6230 6400-6470
6270-6280 6500
6300-6392 6534-6541
Service-Centralen Brændekilde ApS
DK-5250 Odense SV
tel: [phone]
fax: [phone]
Dækker følgende postnumre
5000-5985
Hornshøj Hvidevareservice
DK-4100 Ringsted
tel: [phone]
fax: [phone]
Dækker følgende postnumre
4000 syd for city 4500-4593
4060 4600-4690
4100-4190 4700
4200-4295 4731-4733
4300-4390 4736
4400-4490
Scandia Serviceteknik A/S
DK-2605 Brøndby
tel: [phone]
fax: [phone]
Dækker følgende postnumre
1000-1473 4000 city
1501-1799 4040-4050
1800-1974 4070
2000-2990 4300 Orø
3000-3670
LF Servicecenter ApS
DK-4800 Nykøbing Falster
tel: [phone]
fax: [phone]
Dækker følgende postnumre
4720 4800-4895
4734-4735 4900-4990
4750-4793

4
BMMF Hvidevare Service
DK-3700 Rønne
tel: [phone]
fax: [phone]
Dækker følgende postnumre
3700-3790
FI
VM Trade Oy
Vasarakatu 2
15700 Lahti
tel: [phone]
fax: [phone]
FR
F&U - Fourneaux & Ustensiles
6A rue Jean Mermoz
33185 Le Haillan
tel: + 33 5 56 34 29 41
fax: + 33 5 56 34 29 60
email: [e-mail]
web: www.fisherpaykel.eu
GB
Fisher & Paykel Appliances Limited
Maidstone Road
Kingston
Milton Keynes, Buckinghamshire
MK10 0BD
toll free: 0845 066 2200
fax: [phone]
email: customer[email protected].uk
web: www.fisherpaykel.co.uk
GR
Carad S.A.
5 Falirou Street
18543 Piraeus
tel: + 30 210 4203625-28
HK
Kelvin Electric Trading Co., Ltd.
Unit 1701-1703, Tower A Regent Centre
63 Wo Yi Hop Road
Kwai Chung
N.T. Hong Kong
tel: + 852 2421 1200
email: [email protected]
IL
Center Service
F & F (S.D.) Ltd.
4 Hasadnaot St.,
Herzliya
tel: [phone]
fax: [phone]
email: [email protected]
web: www.f-f.co.il
F & F (S.D.) Ltd.
Liran Electronics Service
North Zone
tel: [phone]
fax: [phone]
F & F (S.D.) Ltd.
G.A.S. Ltd. Service
Center Zone
tel: [phone]
fax: [phone]
F & F (S.D.) Ltd.
Ron Technica Service
Jerusalem Zone
tel: [phone]
fax: [phone]
F & F (S.D.) Ltd.
Quality Service
South Zone
tel: [phone]
F & F (S.D.) Ltd.
Kol Sherut Service
Beer-Sheva Zone
tel: [phone]
fax: [phone]
F & F (S.D.) Ltd.
Sheruton Service
Hasharon Zone
tel: [phone]
fax: [phone]
F & F (S.D.) Ltd.
Tze Service
Eilat Zone
tel: [phone]
fax: [phone]

5
IE
Fisher & Paykel Appliances (Irl) Ltd.
Unit D2
North Dublin Corporate Park
Swords
Co Dublin
tel: [phone]
fax: [phone]
email: customer[email protected]
web: www.fisherpaykel.ie
IN
FP Trading & Marketing India PVT. LTD.
Century Gardens Paigah,
Next to American Consulate,
Begumpet, Secunderabad,
500003 Andhra Pradesh, India
tel: [phone]
email: customer[email protected]
KR
JSP lnternational Co., Ltd
#1106, New T Castle
429-1 Gasan-dong, Geumcheon-gu,
Seoul, Korea 153-773
toll free: 080-300-2807
tel: [phone]
fax: [phone]
email: [email protected]
KW
Yusuf A. Alghanim & Sons w.l.l.
P.O. Box 223
Safat, 13003
Kuwait
tel: + 965 188 11 11 Ext:2443
fax: + 965 24846819
email: [email protected]
LB
Ste. les Fils de Najib Safi
Chakhtoura Building
Harissa Main Road
Haret Sakher
Jounieh
tel: + 961 9 933299
fax: + 961 9 832888
email: [e-mail]
web: www.fisherpaykel.eu
MT
Centro Casalinga
Parish Priest Mifsud Stre.
St Venera
tel: [phone]
sales: 21233566
email: [email protected]
web: www.centrocasalinga.com
MY
A.M. Marketing SDN. BHD
Lot 5 Jalan Majistret U1/26
Hicom - Glenmasie lndustrial Park
40150 Shah Alam
Malaysia
tel: + 60 3 78049889
fax: + 60 378054348
email: [e-mail]
NL
web: www.fisherpaykel.eu
NO
Apparatservice
Vestvollveien 8
N-2019 Skedsmokorset
tel: [phone]
fax: [phone]
NZ
Fisher & Paykel Appliances Limited
PO Box 58732
Botany, Auckland 2163
toll free: 0800 FP CARE or 0800 37 2273
fax: [phone]
email: customer[email protected]o.nz
web: www.fisherpaykel.co.nz
PH
TW & Company, lnc.
1820 Paz Mendoza Guanzon Street
Paco, Metro Manila
Philippines 1007
tel: + 63 (2) 564 1521 to 28
fax: + 63 (2) 564 0429, 564 0434
email: [e-mail]

6
QA
Almana & Partners W.L.L.
P.O.Box 49, Al Rayyan Complex
Al Rayyan Street, Doha
Qatar
tel: + 974 4422221, 4422690
fax: + 974 4439610
email: [email protected];
ser[email protected]
SE
GarantGruppen AB
Bangårdsgatan 6
582 77 Linköping
tel: [phone]
fax: [phone]
SG
Singapore Fisher & Paykel (Singapore) PTE Ltd.
150 Ubi Avenue 4
Sunlight Building #02-00
Singapore 408825
tel: + 65 6741 0777
fax: + 65 6547 0123
email: customer.ser[email protected]
web: www.fisherpaykel.com.sg
SY
ldealLife
Hammada & Aryan Co.
Express St., Furkan
Aleppo, Syria
PO Box 7336
tel: + 963 21 2679700
fax: + 963 2126497150
email: [e-mail]
web: www.ideallife-sy.com
TH
Timsaeng 2000 Co Ltd
2 Soi Suan Siam12, Yak12
Kannayao, Khan Na Yao
Bangkok 10230 Thailand
tel: + 66 2 9197371
fax: + 66 2 9197493
email: [email protected].th;
[email protected].th
TW
Kingsware Corporation
7F-5, No. 50; Lin-Sen N. Road
Taipei 104
Taiwan
R.O.C.
tel: [phone]
fax: [phone]
email: [email protected]om.tw
web: www.fisherpaykel.com.tw
US
Fisher & Paykel Appliances Inc.
5900 Skylab Road
Huntington Beach
CA 92647
toll free: 1.888.9.FNP.USA (1.888.936.7872)
fax: [phone]
email: customer[email protected]
web: www.fisherpaykel.com
VN
Venus Company Limited
32 Than Nhan Trung Str; Ward13
Dist.Tan Binh
Hochiminh City
Vietnam
tel: + 84 83 8130569
fax: + 84 83 8130570
email: [e-mail]

7

8
Manufacturer’s warranty
You automatically receive a 1 year Manufacturer’s Warranty with the purchase of this
Product covering parts and labour for servicing within the country of purchase.
Fisher & Paykel undertakes to:
Repair or, at its option, replace without cost to the owner either for material or labour any
part of the Product, the serial number of which appears on the Product, which is found to
be defective within ONE YEAR of the date of purchase.
This warranty DOES NOT cover
A Service calls to which are not related to any defect in the Product. The cost of a service call
will be charged if the problem is not found to be a Product fault. For example:
1. Correcting the installation of the product.
2. Instructing you how to use the product.
3. Replacing house fuses or correct house wiring or plumbing.
4. Correcting fault(s) caused by the user.
5. Noise or vibration that is considered normal, e.g. drain/fan sounds, regeneration noises
or user warning beeps.
6. Correcting damage caused by pests, e.g. rats, cockroaches etc.
B Defects caused by factors other than:
1. Normal domestic use or
2. Use in accordance with the Product’s User Guide.
C Defects to the Product caused by accident, neglect, misuse or Act of God.
D The cost of repairs carried out by non-authorised repairers or the cost of correcting such
unauthorised repairs.
E Normal recommended maintenance as set out in the Product’s User Guide.
F Repairs when the appliance has been dismantled, repaired or serviced by other than an
AUTHORISED CUSTOMER SERVICE CENTRE or the selling dealer.
G Pick-up and delivery.
H Transportation or travelling costs involved in the repair when the product is installed
outside the AUTHORISED CUSTOMER SERVICE CENTRE’S normal service area.
Service under this manufacturer’s warranty must be provided by an Authorised Service
Agent (refer to the Service Contacts section at the start of this book). Such service shall be
provided during normal business hours. This warranty certificate should be shown when
making any claim.
Note
This Warranty is an extra benefit and does not affect your legal rights.
Please keep this document in a safe place.
AE BD HK IN KR KW MY PH QA SY TH VN