Fisher & Paykel DD24DCTW9 User manual

USER GUIDE
US CA
DISHDRAWER™ DISHWASHER
DOUBLE MODELS
DD24DCTW9, DD24DCTX9, DD24DCTB9,
DD24DCHTX9
SINGLE MODELS
DD24SCTW9, DD24SCTX9, DD24SCTB9
USER GUIDE

3
CONTENTS
Safety and warnings 5
First use 8
Loading suggestions 10
Wash programs 11
Operating instructions 12
Wash modifiers 13
Delay start 15
Keylock & Childlock 16
Detergent 17
Rinse aid 20
Water softener (some models only) 22
Preferences 24
Wi-Fi connection & remote mode 26
Racking features 28
Maintenance 33
Troubleshooting 37
Fault codes 41
Warranty and service 43
Registration
To register your product visit our website: fisherpaykel.com/register
USER GUIDE

5
READ AND SAVE THIS GUIDE
When using your DishDrawer™ Dishwasher, follow basic precautions,
including the following:
General
z The information in this guide must be followed to minimise the risk of fire or explosion
or to prevent property damage, personal injury or loss of life.
z Use the DishDrawer™ Dishwasher only for its intended function as described in this
user guide.
z This appliance is intended to be used in household and similar applications such as:
z staff kitchen areas in shops, offices and other working environments
z farm houses
z by clients in hotels, motels and other residential environments
z bed and breakfast environments.
z NSF 184-Certified residential dishwashers are not intended for licensed
food establishments.
z Use only detergents or rinse aid recommended for use in a domestic dishwasher and
keep them out of reach of children. Check that the detergent dispenser is empty after
the completion of each wash program.
z When loading items to be washed, locate sharp items so that they are not likely to
damage the internal lid of the DishDrawer™ Dishwasher and load sharp knives with the
handle up to reduce the risk of cut injuries.
z Do not touch the filter plate in the DishDrawer™ Dishwasher base during or immediately
after use, as it may be hot.
z Do not operate your DishDrawer™ Dishwasher unless all enclosure panels are properly
in place.
z Do not tamper with the controls.
z Do not abuse, sit on, stand in or on the drawer or dish rack of the
DishDrawer™ Dishwasher.
z The drawer should not be left in the open position since this could present a
tripping hazard.
z The foldaway cup racks are designed to support cups, glasses and kitchen utensils.
When the foldaway cup racks are in the drawer do not lean on or use them to support
your body weight.
z To reduce the risk of injury, do not allow children to play in or on the
DishDrawer™ Dishwasher.
z Under certain conditions, hydrogen gas may be produced in a hot water heater system
that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the
hot water system has not been used for such a period, before using the DishDrawer™
Dishwasher, turn on all hot water taps and let the water flow from each for several
minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do
not smoke or use an open flame during this time.
z Some dishwasher detergents are strongly alkaline. They can be extremely dangerous
if swallowed. Avoid contact with the skin and eyes and keep children away from the
DishDrawer™ Dishwasher when the door is open.
z Under no circumstances should you open the drawer whilst the DishDrawer™
Dishwasher is in operation.
z Always press to pause and wait until you hear four beeps before opening the drawer.
z The DishDrawer™ Dishwasher must be used with the motor assembly, filter plate, drain
filter and spray arm in place. To identify what these parts are refer to 'Maintenance'.
SAFETY AND WARNINGS

6
SAFETY AND WARNINGS
z Take care not to load dishware items so they prevent the internal lid from properly
sealing with the drawer. Items should be placed so they do not protrude above
the drawer.
z Cleaning and maintenance shall not be done by children without supervision.
z Do not allow children to play inside, on or with this appliance or any
discarded appliance.
z If the DishDrawer™ Dishwasher is not being used for long periods of time, turn the
electricity and water supply off.
z Household appliances are not intended to be used by children. Children of less than 8
years old must be kept away from the appliance unless continuously supervised. This
appliance can be used by children aged from 8 years and above, and persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge, if
they have been given supervision or instruction concerning the use of the appliance in a
safe way and they understand the hazards involved.
z If a dishwasher cleaner is used, we recommend running a wash program with detergent
immediately afterward to prevent any damage.
z The DishDrawer™ Dishwasher is designed for washing normal household utensils. Items
that are contaminated by petrol, paint, steel, iron debris, corrosive, acidic or alkaline
chemicals are not to be washed in the DishDrawer™ Dishwasher.
z Do not wash plastic items unless they are marked dishwasher safe or equivalent. For
plastic items not marked, check the manufacturer’s recommendations.
Installation
z This DishDrawer™ Dishwasher must be installed and located in accordance with the
Installation instructions before it is used. If you did not receive Installation instructions
with your DishDrawer™ Dishwasher, you can order them by calling your Authorised
Repairer or download them from our local Fisher & Paykel website, listed on the
back cover.
z Installation and service must be performed by a Fisher & Paykel trained and supported
service technician.
z If the power supply cord is damaged, it must be replaced by a Fisher & Paykel trained
and supported service technician or a qualified trades person in order to avoid
a hazard.
z Ensure the DishDrawer™ Dishwasher is secured to adjacent cabinetry using the brackets
provided. Failure to do so may result in an unstable product, which may cause damage
or injury.
z Do not operate this appliance if it is damaged, malfunctioning, partially disassembled
or has missing or broken parts, including a damaged power supply cord or plug.
z Do not store or use petrol, or other flammable vapours and liquids in the vicinity of
the DishDrawer™ Dishwasher.
z Connect to a properly rated, protected and sized power supply circuit to avoid
electrical overload.
z Ensure the power supply cord is located so that it will not be stepped on, tripped over
or otherwise subject to damage or stress.
z Do not install or store the DishDrawer™ Dishwasher where it will be exposed to
temperatures below freezing or exposed to weather.
z Do not use an extension cord or a portable electrical outlet device (e.g. multi-socket
outlet box) to connect the DishDrawer™ Dishwasher to the power supply.

7
z This appliance must be grounded. In the event of a malfunction or breakdown,
grounding will reduce the risk of electric shock by providing a path of least resistance
for electric current.
z This appliance is equipped with a cord having an equipment-grounding conductor and
a grounding plug. The plug must be plugged into an appropriate outlet that is installed
and grounded in accordance with all local codes and ordinances. Improper connection
of the equipment-grounding conductor can result in a risk of electric shock. Check with
a qualified electrician or Fisher & Paykel trained and supported service technician if you
are in doubt as to whether the appliance is properly grounded.
z Do not modify the plug provided with the appliance; if it will not fit the outlet, contact
a Fisher & Paykel trained and supported service technician or qualified electrician.
z If the DishDrawer™ Dishwasher is installed as a permanently connected appliance,
this appliance must be connected to a grounded metal, permanent wiring system,
or an equipment-grounding conductor must be run with the circuit conductors and
connected to the equipment-grounding terminal or lead on the appliance.
Maintenance
z Disconnect the appliance from the power supply before any cleaning or maintenance.
z When disconnecting the appliance pull the plug rather than the power supply cord or
junction of cord to avoid damage.
z Do not repair or replace any part of the appliance or attempt any servicing unless
specifically recommended in this guide. We recommend contacting a Fisher & Paykel
trained and supported service technician or Customer Care.
z Keep the floor around your appliance clean and dry to reduce the possibility of slipping.
z Keep the area around/underneath your appliance free from the accumulation of
combustible materials, such as lint, paper, rags and chemicals.
Wi-Fi
z Do not change or modify the wireless communication device in any way. Changes or
modifications not expressly approved by Fisher & Paykel could void the user’s authority
to operate the equipment.
z This device contains licence-exempt transmitter /receiver that comply with Innovation,
Science and Economic Development Canada’s licence-exempt RSS(s). Operation is
subject to the following two conditions:
z This device may not cause interference.
z This device must accept any interference, including interference that may cause
undesired operation of the device.
z WARNING: The incorporated Wi-Fi module in this appliance is to operate only from
channel 1 to channel 11 as per FCC rules.
z This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
z This device may not cause harmful interference, and
z this device must accept any interference received, including interference that may
cause undesired operation.
SAFETY AND WARNINGS

8
FIRST USE
z Ensure the installer has completed the ‘Final checklist’ in the Installation instructions.
z Read this guide, taking special note of the 'Safety and warnings' section.
z Remove all internal and external packaging and dispose of it responsibly. Recycle items
that you can.
*double models only | **water softener models only
Control panel features
1 On/Off + Drawer selector*
2 Wash program selector
3 Wash modifier selector
4 Start + Delay start
5 Delayed start indicator
6 Salt indicator**
7 Wi-Fi indicator
8 Lock indicator
9 Wash program indicators
!0 Wash modifier indicators
!1 Wash stage indicators
!2 Display
!3 Drawer indicator*
1 2 3 4
9
!3 !2 !1
!0
6
5
8
Double model illustrated
7

9
8 Lock indicator
9 Wash program indicators
!0 Wash modifier indicators
!1 Wash stage indicators
!2 Display
!3 Drawer indicator*
FIRST USE
Cutlery & silverware
All cutlery and silverware should be
rinsed immediately after use to prevent
tarnishing, RINSE cycle is recommended.
Silver should not come into contact with
stainless steel, mixing these can cause
staining. Remove silver cutlery from
the DishDrawer™ Dishwasher and hand
dry immediately.
Aluminium
Aluminium can be dulled by detergent.
The degree of change depends on the
quality of the detergent or aluminium.
Other metals
Iron and cast iron can rust and stain other
items. Copper, pewter and brass tend
to stain.
Woodware
Woodware is generally sensitive to heat
and water. Regular use in the DishDrawer™
Dishwasher may cause deterioration
over time.
Glassware
Most glassware is dishwasher safe. Crystal,
very fine and antique glassware may etch
and will develop a cloudy appearance.
Plastics
Some plastics may change shape or
colour with hot water. Refer to the
manufacturer’s guide. Dishwasher safe
plastic should be weighed down so it
does not flip and fill with water or fall
through the base rack during the wash.
Decorated items
Most modern china patterns are
dishwasher safe. Antique items, those with
a pattern painted over the glaze, gold
rims or hand painted china may be more
sensitive to machine washing.
Glued items
Certain adhesives are softened or
dissolved in machine washing.
If your home has hard water
z Refer to 'Powdered detergent quantity recommendations'.
z Use rinse aid. We recommend you raise the rinse aid setting to 5 to help improve wash
performance. Refer to 'Preferences' for details.
Use a dishwasher cleaner/descaler regularly, or whenever you notice a build-up of limescale
deposits in your DishDrawer™ Dishwasher.
If your home has soft or softened water
z Avoid using too much detergent.
Dishware
The combination of high temperatures and dishwasher detergent may cause damage to
some items. Refer to the manufacturer's guidance or wash by hand if in doubt.
Water hardness
Hard water is water with a high concentration of minerals such as calcium and magnesium.
It can be detrimental to the performance of your DishDrawer™ Dishwasher and parts
can fail over time. Glassware washed in hard water will become cloudy and dishes
will become spotted or covered in a white film over time. Water hardness varies by
geographical location.
If you live in a hard water area, and your DishDrawer™ Dishwasher does not have a built-in
water softener, we recommend fitting a water softener to the household water supply.

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LOADING SUGGESTIONS
Ensure
z Spray arms can rotate freely.
z Glass and other fragile items are stable.
z All dish openings are facing downwards.
z Plates are evenly spaced.
z All sharp objects are located securely to avoid
injury or damage to the product.
Avoid
z Overcrowding.
z Any protrusions below the racks and basket that
may prevent spray arm rotation.
z Any protrusions at the top of the drawer.*
z Blocking water from any items on the foldaway
cup racks.
Remove all food scraps before carefully loading into the drawer. When loading your drawer
ensure items are placed so water coming from the rotating spray arm below can reach all
areas. Wash performance will be reduced if it can't.
*maximum dishware height for standard tub models is 280mm and 310mm for tall tub models.

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Your DishDrawer™ Dishwasher has a number of wash programs designed to suit your needs.
Selecting the most appropriate cycle for each load will help ensure the best wash results.
The Eco program is the most efficient program in terms of combined energy and water
consumption. Loading the dishwasher to capacity will contribute to water and energy
savings. Pre-rinsing of tableware items will increase water and energy consumption and is
not recommended. Washing tableware with a household dishwasher usually consumes less
energy and water than hand washing, when used according to manufacturer's instructions.
WASH PROGRAMS
WASH PROGRAM DESCRIPTION
HEAVY Designed for heavily soiled pots, pans and dishes
MEDIUM Best for dishes that are quite heavily soiled or to remove food
soils that have been left to dry overnight
ECO For normally soiled dishes for optimum water and energy use
FAST Lightly soiled dishes
DELICATE For lightly soiled and heat sensitive crockery and glassware such
as wine glasses
RINSE Prevents odours and soils from drying on dishes
Ensure DishDrawer™ Dishwasher is turned on
and detergent has been added.
Press to scroll through the available
wash programs. The selected wash program
will illuminate on the display.
Press to start the wash.
1
2
Setting a wash program

12
OPERATING INSTRUCTIONS
Pausing a wash
Resuming a wash
Cancelling a wash
To pause the current wash program, press .
WASH and * will flash in the display
Wait for three short and one long tone before
opening the drawer. Forcing it open mid cycle may
cause damage or injury.
If the drawer is not restarted within 7 minutes it will
tone intermittently until it is restarted.
Press .
If there is any water in the drawer, it will drain
before the DishDrawer™ Dishwasher turns off.
To resume, press again.
*double models only

13
WASH MODIFIERS
After setting the wash program, you may select one of the following the additional options.
Only one modifier can be set at a time.
EXTRA DRY
Increases the final rinse
temperature and the length
of the drying phase.
QUICK
Uses additional water
and energy for a faster
wash time.
SANITIZE
Raises the water
temperature during the
rinse phase to sanitize.
WASH PROGRAM MODIFIER AVAILABLE
HEAVY Extra Dry, Quick, Sanitize
MEDIUM Extra Dry, Quick, Sanitize
ECO n/a
FAST Extra Dry
DELICATE Extra Dry, Quick
RINSE n/a
Setting a wash modifier
Ensure DishDrawer™ Dishwasher is turned
on, detergent has been added and a wash
program has been selected.
1
Press to scroll through the available
wash modifiers. The selected wash
modifier indicator will illuminate on
the display.
Press to start the wash.
2

14
WASH MODIFIERS
Using SANITIZE
The SANITIZE wash modifier adjusts the wash program to meet the conditions required by
Section 6, NSF 184 for sanitization to occur. While SANITIZE is running, the wash program is
monitored to ensure that these conditions are met.
Only programs utilising the SANITIZE wash modifier are certified to meet the conditions
required by Section 6, NSF 184. Other wash programs may not reach the temperatures
required for sanitization to occur. See table on previous page for wash programs that have
sanitize available.
For sanitization to occur, the temperature of the water needs to reach 70°C. Ensure all
items are dishwasher safe before running the sanitize modifier.
If the wash is interrupted or the water supply is turned off during the program, the heating
conditions for sanitization may not be met. You may need to run the program again.
If sanitization has been successful
The DishDrawer™ Dishwasher will beep, 0
will show in the display and the SANITIZE
indicator will remain lit. After 30 seconds the
display will turn off.
If sanitization has not been successful
An alert will sound and an alert code will
show in the display. The SANITIZE indicator
will not be lit.
1 Check if the water supply has been turned
off or the wash program interrupted.
2 Press once to stop the beeping and
then again to clear the alert code.
3 Run the SANITIZE cycle again.
For more information, refer to 'Fault codes'.

15
Single models
Press .
Double models
Press and hold .
1
Press and hold until 1h appears in the
display to enter DELAY START mode.
DELAY START can delay the start of the wash program between 1–12 hours. The display will
show the number of hours until the wash program is set to begin.
Cancelling Delay start
1
2
3
DELAY START
*double models only
Press to increase the delay start time.
and * will flash in the display and the
countdown will begin.
The wash will start once the delay time is over,
provided the door is closed.
If the drawer is opened after DELAY START has
been set, DELAY START will be paused after
closing the drawer. Press to resume.
If you scroll past 12 hours the dishwasher will
exit DELAY START mode
Setting Delay start

16
KEYLOCK & CHILDLOCK
Keylock
Childlock
To activate KEYLOCK
Press and hold and together until you hear a
tone and illuminates in the display.
To cancel KEYLOCK
Press and hold and together until you hear a
tone sound and dims in the display.
KEYLOCK disables all buttons across the control panel and door for the selected drawer.
CHILDLOCK disables all buttons across the control panel and door and locks the selected
drawer closed.
To activate CHILDLOCK
Press and hold and together until you hear two
tones and illuminates in the display.
To cancel CHILDLOCK
Press and hold and together until you hear two
tones sound and dims in the display.

17
DETERGENT
Press the latch down to open the dispenser.
Check that the dispenser is empty and dry.
1
2
Add detergent and close the dispenser until
it clicks shut.
The detergent will automatically be released
into the drawer during the wash program.
main
dispenser
secondary
dispenser
When washing heavily soiled dishware in hard water, more detergent may be required. Refer to 'Powdered
detergent quantity recommendations'.
WARNING: Dishwasher detergents are strongly alkaline. They can be extremely dangerous
if swallowed. Avoid contact with the skin and eyes and keep children and infirm persons
away from the dishwasher when it is open. Check the powdered detergent dispenser is
empty after each wash.
Unsuitable detergents
These types of detergent are not suitable and may damage your DishDrawer™ Dishwasher
and lead to a service call that is not covered by warranty:
z Liquid detergents
z Laundry detergents
z Hand washing liquids
z Soaps
z Disinfectants
Using powdered detergent
Use the markings to help you measure the correct quantities. Do not place tablets
or pouches in the dispenser. Refer to the following 'Powdered detergent quantity
recommendations' table and the detergent manufacturer’s guidance. No detergent is
needed for RINSE.

18
DETERGENT
Using solid tablets or pouches
Using tablets could improve wash performance in hard water areas. Follow manufacturer
guidance. Some tablets or pouches may not be suitable for all wash programs.
Place directly in tub
Place the tablet or pouch between the
racking at the side as shown.
Do not place on the base of the drawer as
it may interfere with the spray arm rotation
and affect wash performance.
Place on tablet tray
Place tablet or pouch on tablet tray in
cutlery basket ensuring it doesn't come
in direct contact with dishes or cutlery.
Place in cutlery basket
Place tablet or pouch in cutlery basket,
ensuring it doesn't come in direct
contact with dishes or cutlery.

19
DETERGENT
Powdered detergent quantity recommendations
z Use the table below to determine the optimal powdered detergent quantity for each
wash program.
z If you have hard water in your area, more detergent may be required. Refer to 'Water
hardness' for more details
WASH PROGRAM DETERGENT QUANTITY PER DRAWER
HEAVY 2/3
MEDIUM 2/3
ECO 2/3
FAST 1/3
DELICATE 1/3
RINSE n/a

20
RINSE AID
Rinse aid provides a streak-free finish to glass and dishware as well as preventing metal
from tarnishing. We recommend using a liquid rinse aid regularly for optimal drying results.
During dispensing, a pulsing sound may be heard, this is normal.
The rinse aid dispenser is located on
the inside of the drawer underneath the
detergent dispenser. It holds approximately
1.7 fl oz (50ml) of rinse aid.
How much rinse aid to use
The amount of rinse aid dispensed in each wash may need adjusted to suit your water
conditions. Refer to 'Preferences' and 'Water softener' for guidance.
When to refill rinse aid
z If the indicator glows or flashes bright red, refill rinse aid.
z If the indicator glows or flashes dimly or not at all, you do not need to refill – there is
enough rinse aid for the wash.
When using lighter coloured rinse aids, the indicator may not dim as prominently as when
using darker rinse aids.
rinse aid
dispenser
rinse aid
indicator