EnglishDeutsch
 logo
Brands
  1. Home
  2. •
  3. Brands
  4. •
  5. Fisher & Paykel
  6. •
  7. Refrigerator
  8. •
  9. Fisher & Paykel RX628DW1 Operating instructions

Fisher & Paykel RX628DW1 Operating instructions

Other Fisher & Paykel Refrigerator manuals

Fisher & Paykel ACTIVESMART RS9120WRJ User manual

Fisher & Paykel

Fisher & Paykel ACTIVESMART RS9120WRJ User manual

Fisher & Paykel IZONA CoolDrawer RB90S User manual

Fisher & Paykel

Fisher & Paykel IZONA CoolDrawer RB90S User manual

Fisher & Paykel ACTIVESMART RS36W80 User manual

Fisher & Paykel

Fisher & Paykel ACTIVESMART RS36W80 User manual

Fisher & Paykel RS90A User manual

Fisher & Paykel

Fisher & Paykel RS90A User manual

Fisher & Paykel ActiveSmart E372B User manual

Fisher & Paykel

Fisher & Paykel ActiveSmart E372B User manual

Fisher & Paykel RS6121SRK1 User manual

Fisher & Paykel

Fisher & Paykel RS6121SRK1 User manual

Fisher & Paykel RS6121SRK2 User manual

Fisher & Paykel

Fisher & Paykel RS6121SRK2 User manual

Fisher & Paykel RS4621F User manual

Fisher & Paykel

Fisher & Paykel RS4621F User manual

Fisher & Paykel ACTIVESMART RF605QDUVX1 User manual

Fisher & Paykel

Fisher & Paykel ACTIVESMART RF605QDUVX1 User manual

Fisher & Paykel ACTIVESMART E522BRWFD5 User manual

Fisher & Paykel

Fisher & Paykel ACTIVESMART E522BRWFD5 User manual

Fisher & Paykel ACTIVESMART RS80 User manual

Fisher & Paykel

Fisher & Paykel ACTIVESMART RS80 User manual

Fisher & Paykel ACTIVESMART RF523G Instruction Manual

Fisher & Paykel

Fisher & Paykel ACTIVESMART RF523G Instruction Manual

Fisher & Paykel RS4621FRJK2 User manual

Fisher & Paykel

Fisher & Paykel RS4621FRJK2 User manual

Fisher & Paykel IZONA CoolDrawer RB36S User manual

Fisher & Paykel

Fisher & Paykel IZONA CoolDrawer RB36S User manual

Fisher & Paykel E522BLXU User manual

Fisher & Paykel

Fisher & Paykel E522BLXU User manual

Fisher & Paykel RS7621SRK1 User manual

Fisher & Paykel

Fisher & Paykel RS7621SRK1 User manual

Fisher & Paykel RS36A80U1 User manual

Fisher & Paykel

Fisher & Paykel RS36A80U1 User manual

Fisher & Paykel ActiveSmart RF522A User manual

Fisher & Paykel

Fisher & Paykel ActiveSmart RF522A User manual

Fisher & Paykel RF170ADUSX4 User manual

Fisher & Paykel

Fisher & Paykel RF170ADUSX4 User manual

Fisher & Paykel RS7621SRK2 User manual

Fisher & Paykel

Fisher & Paykel RS7621SRK2 User manual

Fisher & Paykel ActiveSmart E372B User manual

Fisher & Paykel

Fisher & Paykel ActiveSmart E372B User manual

Fisher & Paykel RS90AU User manual

Fisher & Paykel

Fisher & Paykel RS90AU User manual

Fisher & Paykel ACTIVESMART RS9120W User manual

Fisher & Paykel

Fisher & Paykel ACTIVESMART RS9120W User manual

Fisher & Paykel RS90A User manual

Fisher & Paykel

Fisher & Paykel RS90A User manual

Popular Refrigerator manuals by other brands

Haier HRF-369NAA null

Haier

Haier HRF-369NAA null

Haier HRF-688FR null

Haier

Haier HRF-688FR null

Haier HRF-416KAASS null

Haier

Haier HRF-416KAASS null

Haier HRF-348E null

Haier

Haier HRF-348E null

Bonnet Neve SKYVIEW PLUS User instructions

Bonnet Neve

Bonnet Neve SKYVIEW PLUS User instructions

Zanussi Electrolux ZERB 8441 Instruction book

Zanussi Electrolux

Zanussi Electrolux ZERB 8441 Instruction book

Sharp SJ-BA31IEXW2-EU user manual

Sharp

Sharp SJ-BA31IEXW2-EU user manual

CORBERO CC2300MCW Instruction booklet

CORBERO

CORBERO CC2300MCW Instruction booklet

KitchenAid 2205264 Use and care guide

KitchenAid

KitchenAid 2205264 Use and care guide

NEFF KI181 Series user manual

NEFF

NEFF KI181 Series user manual

Hoshizaki Reach-In instruction manual

Hoshizaki

Hoshizaki Reach-In instruction manual

Amana ASD2524VES00 User instructions

Amana

Amana ASD2524VES00 User instructions

BOMANN KGC 213 instruction manual

BOMANN

BOMANN KGC 213 instruction manual

Danby DAR044A1SLDD Owner's use and care guide

Danby

Danby DAR044A1SLDD Owner's use and care guide

Beko CSA31022 Instructions for use

Beko

Beko CSA31022 Instructions for use

IKEA FROSTIG C 185 E manual

IKEA

IKEA FROSTIG C 185 E manual

Electrolux ER 6821 D Instruction book

Electrolux

Electrolux ER 6821 D Instruction book

True TS-28 Specifications

True

True TS-28 Specifications

https://manuals.online logo
https://manuals.online logoBrands
  • About & Mission
  • Contact us
  • Privacy Policy
  • Terms and Conditions

Copyright 2026 Manuals.Online. All Rights Reserved.

Troubleshooting
If there is a problem with your appliance, please check the following points before contacting your local Fisher & Paykel
trained and supported service technician or the Customer Care Centre.
Product parts and accessories can be purchased through Fisher & Paykel Customer Care or online at
www.fisherpaykel.com (this service is available to selected markets only).
All models
Problem Possible Causes What to do
Appliance does
not operate.
No electricity at power
outlet.
Check that the plug is correctly connected and power
switched on.
Check another appliance at the same outlet.
Check house fuse.
Light not working.
Light not functioning.
The LED light cannot be serviced by the user. Contact
your Fisher & Paykel Dealer or Fisher & Paykel trained
and supported service technician.
Refrigerator not working. Check refrigerator is turned on at wall.
Motor operates for
long periods.
Hot weather. Check refrigerator is turned on at wall.
Frequent door openings.
Minimise door openings to allow temperature to stabilise.
Large amount of food
recently added.
https://producthelp.fisherpaykel.com/nz/Cool/Fridges/Side_by_Side/RX628DW1/User_Guide_RX628DW1/15_Troubleshooting
Updated: Fri, 17 Apr 2020 01:15:05 GMT
Powered by
1
Problem Possible Causes What to do
Temperature control set too
low.
See 'Operating instructions – Ice & Water control panel'
and 'Operating instructions – Non Ice & Water control
panel'.
Doors not sealing properly. Check that cabinet is level and gasket seals are clean.
Storage
compartments too
warm.
Temperature setting not
correct.
See 'Operating instructions – Ice & Water control panel'
and 'Operating instructions – Non Ice & Water control
panel'.
Frequent door openings.
Check that cabinet is level and gasket seals are clean.
Large amount of food
recently added.
Food freezing in
the fridge
compartment.
Temperature setting not
correct.
See 'Operating instructions – Ice & Water control panel'
and 'Operating instructions – Non Ice & Water control
panel'.
Food placed directly in front
of air outlets.
Move chill sensitive foods away from the centre back of
the shelves.
Unfamiliar noises.
Cabinet not stable or level. See 'Operating instructions – Ice & Water control panel'
and 'Operating instructions – Non Ice & Water control
panel'.
Freezer is defrosting.
Water in the
vegetable bins.
Condensation is formed by
the water produced by fruit
and vegetables.
A small amount of condensation is beneficial for fruit and
vegetable storage.
Wipe out water with a cloth.
https://producthelp.fisherpaykel.com/nz/Cool/Fridges/Side_by_Side/RX628DW1/User_Guide_RX628DW1/15_Troubleshooting
Updated: Fri, 17 Apr 2020 01:15:05 GMT
Powered by
2
Problem Possible Causes What to do
Exterior of cabinet
is warm. This is normal. -
Condensation on
outside of
refrigerator/
freezer.
Not unusual during periods
of high humidity. Wipe dry.
Condensation
inside fridge
compartment.
Frequent or long door
openings. Minimise door openings.
Door gasket leaking. Check that gasket is sitting flat and sealing tightly.
Not unusual during periods
of high humidity. Wipe dry.
Door handles out
of alignment.
With time and usage,
movement may occur. See ‘Installation instructions’.
Tray/bin does not
slide in and out
evenly.
Packaging trapped. Check to ensure no food or packaging is trapped behind
the tray/bin.
Taste of odour in
ice cubes.
Transfer of odour/taste
from strong smelling foods. Wrap or cover strong smelling foods.
Excessive gasket
noise.
May be due to a build up of
dirt and/or grime. Clean gasket.
https://producthelp.fisherpaykel.com/nz/Cool/Fridges/Side_by_Side/RX628DW1/User_Guide_RX628DW1/15_Troubleshooting
Updated: Fri, 17 Apr 2020 01:15:05 GMT
Powered by
3
Problem Possible Causes What to do
Door not closing. An obstruction is blocking
door closing. Move obstruction.
Ice & Water models only
Problem Possible Causes What to do
Automatic ice
maker does not
work.
Ice maker has not
been turned on.
Switch on ice maker (refer to 'Operating instructions – Ice & Water
control panel').
Water supply turned off
or not connected. Connect water supply.
Freezer compartment
not working. Contact Customer Care.
Water pressure too
low. Check water pressure.
Water line kinked/
squashed. Check water line for kinks/squashing.
Filter clogged. Water filter may need replacing.
Ice cubes stick in ice
bin.
Remove ice bin, loosen cubes and remove clumped ice. Refit ice
box.
Ice cubes have
odour/taste.
Unsealed packages
may be transmitting
odour/taste.
Old cubes need to be discarded.
Ensure food packaging is sealed.
https://producthelp.fisherpaykel.com/nz/Cool/Fridges/Side_by_Side/RX628DW1/User_Guide_RX628DW1/15_Troubleshooting
Updated: Fri, 17 Apr 2020 01:15:05 GMT
Powered by
4
Problem Possible Causes What to do
Interior of freezer
needs cleaning.
Ice storage bin needs to be emptied and washed.
Clean refrigerator (refer to 'Cleaning Care – Interior').
Poor taste from
incoming water.
Filter may need changing.
A new filter may need to be installed.
Slow ice cube
freezing.
Door may have been
left ajar. Close door.
Freezer compartment
too warm.
Turn temperature to a colder setting (refer to 'Operating
instructions – Ice & Water control panel' and 'Operating
instructions – Non Ice & Water control panel').
Wet ice/ ice
clumping.
Low water pressure. Check water pressure.
Filter blocked. Replace filter (refer to 'Using your water dispenser / Ice maker –
Ice & Water').
Long freezer door
openings.
Gently tap ice to unstick or, if large clumps occur, empty ice bin
and make new ice.
High ambient
temperature.
Ice bin left out of
freezer compartment
for a length of time.
Ice will stick together
https://producthelp.fisherpaykel.com/nz/Cool/Fridges/Side_by_Side/RX628DW1/User_Guide_RX628DW1/15_Troubleshooting
Updated: Fri, 17 Apr 2020 01:15:05 GMT
Powered by
5
Problem Possible Causes What to do
over time.
Water has poor
taste/odour.
Refrigerator not used
for an extended period.
Dispense 3 L of water so fresh water supply is replenished.
Do not dispense continuously for
longer than 1 min. Stop intermittently
during dispensing.
Water
dispenser does
not work.
Water supply turned off
or not connected.
Turn water on.
Press dispenser for 1 minute to remove trapped air from water line
and to fill the water system.
Supply line may be
blocked. Check supply for kinks or leaks.
On first installation
there may be air in
water system.
Dispense 3 L of water so fresh water supply is replenished.
Do not dispense continuously for
longer than 1 min. Stop intermittently
during dispensing.
Filter may be blocked
and need replacing. Replace filter (see 'Customer Care' contact details).
Water frozen in tank. Increase temperature to a warmer setting in fresh food
compartment and freezer.
https://producthelp.fisherpaykel.com/nz/Cool/Fridges/Side_by_Side/RX628DW1/User_Guide_RX628DW1/15_Troubleshooting
Updated: Fri, 17 Apr 2020 01:15:05 GMT
Powered by
6
Problem Possible Causes What to do
Water in first
glass is warm.
Water dispenser not
used for extended
period.
Discard first glass of water dispensed.
Tank capacity used
recently. Allow water time to cool.
Drips overflow
drip-shelf.
Air trapped in tank. Flush 3 L water through dispenser, stopping intermittently.
New filter installed. Flush 19 L water through filter and then 3 L through dispenser.
Water flow rate
has slowed
down.
Filter cartridge is
restricted.
Replace filter as soon as possible (see 'Using your water
dispenser / Ice maker – Ice & Water').
Ice buildup
inside freezer
compartment.
Freezer door not
closing tightly.
Arrange items in freezer so door can close tightly.
Check and clean door gasket seal.
Ice maker
sounds.
Normal ice maker
operation. Refer to refrigerator sounds (refer to 'Special features').
Small or large
ice cubes.
Insufficient or
excessive water
pressure.
Check water pressure.
https://producthelp.fisherpaykel.com/nz/Cool/Fridges/Side_by_Side/RX628DW1/User_Guide_RX628DW1/15_Troubleshooting
Updated: Fri, 17 Apr 2020 01:15:05 GMT
Powered by
7