Fisher & Paykel WH2424F Mounting instructions

US CA
INSTALLATION INSTRUCTIONS
USER GUIDE
INSTRUCTIONS D’INSTALLATION
GUIDE D’UTILISATION
Front Loading Clothes Washer
Laveuse à Chargement Frontal
WH2424F and WH2424P models
Modèles WH2424F et WH2424P

English Page 1 – 52
Français Page 55 – 106

1
CONTENTS
Introduction 3
Safety and warnings 4
Installation instructions 7
Before you do your first wash 17
Getting started 18
Washer controls 22
Safety features 23
Sorting and loading 24
Detergent and fabric softener 26
Wash cycles 30
Wash cycle options 32
Customizing wash cycles 36
Caring for your washer 37
Before you call for service 40
Fault codes 42
Troubleshooting 43
Limited warranty 49
IMPORTANT!
SAVE THESE INSTRUCTIONS
The models shown in this User guide may
not be available in all markets and are
subject to change at any time. For current
details about model and specification
availability in your country, please go to
our website www.fisherpaykel.com or
contact your local Fisher & Paykel dealer.
Registration
Register your product with us so we can
provide you with the best service possible.
To register your product visit our website:
www.fisherpaykel.com
EN

3
INTRODUCTION
Welcome
Thank you for buying a Fisher & Paykel clothes washer. We are proud of this washer
and trust it will serve you well for many years.
At Fisher & Paykel we aim to provide innovative products that are simple to use,
ergonomic and kind to the environment. Your washer has numerous wash cycles
and options so you can perform every wash task with ease and the knowledge your
clothes are receiving the best possible care.
Please take the time to read these instructions carefully before you begin using your
machine.
Following the advice in this User guide will ensure you get the performance you
expect from your machine and that you get the best possible wash results. Keep these
instructions for future reference.
We hope you enjoy your new washer. We have certainly enjoyed designing it for you.
Front loading washer models
EN

4
SAFETY AND WARNINGS
Read all safety information before using
Many washers are located near a gas dryer or a water heater in the home.
!WARNING!
Risk of Fire Hazard
 For your safety the information in this manual must be followed to
minimize the risk of fire or explosion or to prevent property damage,
personal injury or loss of life.
 Do not store or use gasoline or other flammable vapors and liquids in
the vicinity of this or any other appliance.
 Installation and service must be performed by a qualified installer,
service agency or the gas supplier.
What to do if you smell gas
 DO NOT try to light any appliance.
 DO NOT touch an electrical switch; do not use any phone in your building.
 Clear the room, building or area of all occupants.
 Immediately call your gas supplier from your neighbor’s phone.
Follow the gas supplier’s instructions.
 If you cannot reach your gas supplier, call the fire department.
Water heater safety
Under certain conditions Hydrogen gas may be produced in a water heater that has not
been used for two weeks or more.
HYDROGEN GAS CAN BE EXPLOSIVE UNDER THESE CIRCUMSTANCES.
If the hot water has not been used for two weeks or more, prevent the possibility of
damage or injury by turning on all hot water faucets and allowing them to run for
several minutes before using any electrical appliance which is connected to the hot
water system. This will allow any hydrogen gas to escape. Since the gas is flammable, do
not smoke or use an open flame or appliance during this process.
SAVE THESE INSTRUCTIONS

5
SAFETY AND WARNINGS
!WARNING!
Risk of Fire, Electric Shock and Injury to Persons Hazards
 Follow the safety precautions outlined in this User guide.
 Failure to do so can result in death, electric shock, fire or injury to
persons.
IMPORTANT SAFETY INSTRUCTIONS
WARNING! When using your clothes washer, follow basic precautions, including
thefollowing:
 Read all instructions before using the appliance.
 DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked
in or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive
substances, as they give off vapors that could ignite or explode.
 DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive
substances to the wash water. These substances give off vapors that could ignite or
explode.
 Under certain conditions, hydrogen gas may be produced in a hot-water system that
has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot
water system has not been used for such a period, before using a washing machine,
turn on all hot-water faucets and let the water flow from each for several minutes.
This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT
smoke or use an open flame during this time.
 DO NOT allow children to play on or in this appliance. Close supervision of children
is necessary when this appliance is used near children. Before the washer is removed
from service or discarded, remove the door. Failure to follow these instructions may
result in death or injury to persons.
 DO NOT reach into the appliance if the tub or agitator is moving to prevent
accidental entanglement.
 DO NOT install or store this appliance where it will be exposed to the weather.
 DO NOT tamper with controls, repair or replace any part of the appliance or attempt
any servicing unless specifically recommended in this User guide or in published user
repair instructions that you understand and have skills to carry out.
 DO NOT operate this appliance if it is damaged, malfunctioning, partially
disassembled, or has missing or broken parts including a damaged cord or plug.
 Unplug the appliance or turn off the circuit breaker before servicing. Pressing the
Power button DOES NOT disconnect power.
 Refer to the ‘Electrical connection’ section located in the installation instructions for
grounding instructions.
SAVE THESE INSTRUCTIONS
EN

6
SAFETY AND WARNINGS
 Use this appliance only for its intended purpose as described in this User guide.
 Connect to a properly rated, protected and sized power supply circuit to avoid
electrical overload.
 Connect to adequate plumbing and drain facilities as described in the Installation
Instructions.
 When disconnecting the appliance pull by the plug rather than the cord or junction of
cord to avoid damage to the cord or junction of the cord and plug.
 Make sure that the cord is located so that it will not be stepped on, tripped over or
otherwise subject to damage or stress.
 Keep all laundry aids (such as detergents, bleach, fabric softener, etc.) out of the
reach of children, preferably in a locked cabinet. Observe all warnings on container
labels to avoid personal injury.
 Keep the area around/underneath your appliance free from the accumulation of
combustible materials, such as lint, paper, rags, chemicals, etc.
 Keep the floor around your appliance clean and dry to reduce the possibility of
slipping.
 Before unloading or adding clothes, press and wait until the washer has completely
stopped before opening the door.
 Do not leave washer door open during the cycle. The washer will not function. To start
close door and press .
 The laundry process can reduce the flame retardancy of fabrics. To avoid such a
result, the garment manufacturer’s care instructions should be followed very carefully.
 Do not mix chlorine bleach with ammonia or acid such as vinegar and/or rust remover.
Mixing can produce a toxic gas which may cause death.
 Never climb on or stand on the washer top.
 Do not wash fiberglass articles in your washer. Skin irritation could result from the
remaining particles that may be picked up by clothing during subsequent washer use.
 Do not touch the glass part of the door during a cycle as the door can become hot.
SAVE THESE INSTRUCTIONS

7
INSTALLATION INSTRUCTIONS
Product dimensions
WH2424F
WH2424P
PRODUCT DIMENSIONS inches (mm)
AOverall height of product 331/2” (850)
BOverall width of product 235/8” (600)
COverall depth of product (including dial and door whenclosed) 255/8” (645)
DDepth of door open 42” (1065)
EMinimum door clearance to adjacent wall 13” (330)
Standpipe height min. 311/2” – 471/4”
(min. 800–1200)
CAPACITY
2.4 cu ft
Note: the exact height of your washer is dependent on how far the feet are extended
from the base of the machine. The space where you install your washer needs to be at
least 13/5” (40mm) wider and 3/4” (20mm) deeper than its dimensions.
 Electrical supply: 2 wire plus ground, 120V, single phase, 60Hz, alternating current.
 Inlet water static pressure: Max. (120psi), Min. 10psi.
 Inlet water flow rate at faucet: Min. 11/2 gallons/min (6liters/min).
E
D
A
B
C
TOP VIEWWallFRONT VIEW
EN

8
INSTALLATION INSTRUCTIONS
Accessories
Please check you received the following accessories with your Fisher & Paykel washer.
You will find them inside the drum or attached to the packaging.
 2 x Inlet hoses
 1 x Drain hose guide
 1 x Installation instructions and User guide
 1 x Wrench
 1 x Installation leaflet (attached to the top of the washer)
Unpacking
WARNING!
Recycle or destroy the carton and plastic bags after the washer is unpacked. Make
materials inaccessible to children. Children might use them for play. Cartons covered with
rugs, bedspreads or plastic sheets can become airtight chambers causing suffocation.
To ensure the best performance from your new washer please follow the instructions below.
Removing the packaging:
1Remove the outer packaging. Note: a small amount of water may be seen inside the
packaging and inside the washer. This is the result of factory testing and is normal.
2Tilt the machine backwards and ‘walk’ it off the base one foot at a time. Not doing so
may cause damage to your floor and washer.
3Remove all packaging and accessories from inside the drum. Note: DO NOT remove the
screw or clip holding the hose.
Removing the transit bolts
The clothes washer is fitted with 4 transit bolts at the rear to avoid damage during
transportation.
IMPORTANT!
The 4 transit bolts MUST be removed prior to operation of the machine. Failure to
remove these will result in damage to the machine.

9
INSTALLATION INSTRUCTIONS
To remove the bolts:
1Use a wrench or socket to unscrew and remove all four transit bolts at the back of the
washer (A).
2Pull the black rubber grommets to remove the bolt, grommet and black plastic spacers
from the machine. Keep the transit bolts in case they are required for future transit of the
machine. Never transport the machine without the transit bolts properly fixed in place.
3Cover the bolt holes with the white plastic covers which are attached to the machine
and located near each hole (B). Push to clip into place.
A
B
Removing the transit safety bolts
Location
IMPORTANT!
Install the machine on a solid and level floor surface ensuring it has at least 3/4”
(20mm) clearance on each side. The washer must not be installed on any textured
floor coverings (eg carpet, rugs).
DO NOT install the washer:
1In an area exposed to dripping water or outside weather conditions. The ambient
temperature should never be below 60°F (15.6°C) for proper washer operation.
2In an area where it will come in contact with curtains or drapes.
3On carpet. The floor MUST be a hard surface with a maximum slope of 1/2” per foot
(1.27cm per 30cm). To make sure the washer does not vibrate or move, you may have to
reinforce the floor.
Note: if floor is in poor condition, use 3/4” (20mm) impregnated plywood sheet solidly
attached to existing floor covering.
IMPORTANT!
Minimum installation clearances
 When installed in alcove: Sides, Rear, Top = 1” (2.54cm)
 When installed in closet: Sides, Rear, Top = 1” (2.54cm), Front = 1” (2.54cm)
 Consideration must be given to provide adequate clearance for installation and service.
 Closet doors must be louvered or otherwise ventilated and have at least 60 square
inches (387.1 cm2) of open area. If the closet contains both a washer and a dryer, doors
must contain a minimum of 120 square inches (774.2cm2) of open area.
Note: this machine must not be installed and operated on a plinth.
EN

10
INSTALLATION INSTRUCTIONS
Installing the washer
1Run some water from the hot and cold faucets to flush
the water lines and remove particles that might clog the
water valve screens.
2Remove the inlet hoses from the plastic bag. Remove
black rubber washers from bag and insert into hose
fitting before connecting to unit.
390° elbow end – Carefully connect the inlet hose marked
HOT to the outside “H” outlet of the water valve. Tighten
by hand; then tighten another 2/3 turn with pliers.
Carefully connect the other inlet hose to the inside “C”
outlet of the water valve. Tighten by hand; then tighten
another 2/3 turn with pliers. Do not cross-thread or
overtighten these connections.
4Connect the inlet hose ends to the HOT and COLD water
faucets tightly by hand; then tighten another 2/3 turn
with pliers. Turn the water on and check for leaks.
5Carefully move the washer to its final location. Gently
rock the washer into position. It is important not to
damage the rubber leveling legs when moving your
washer to its final location. Damaged legs can increase
washer vibration. It may be helpful to spray window
cleaner on the floor to help move your washer into its
final position.
Note:
 To reduce vibration, ensure that all four rubber leveling
legs are firmly touching the floor. Push and pull on the
back right and then back left of your washer.
 Do not use the dispenser drawer or door to lift the
washer.
 If you are installing into a drain pan, you can use a
24-inch-long 2x4 to lever the washer into place.
6With the washer in its final position, place a level on top
of the washer (if the washer is installed under a counter,
the washer should not be able to rock). Adjust the front
leveling legs up or down to ensure the washer is resting
solidly. Turn the locknuts on each leg up toward the base
of the washer and snug with a wrench.
Note: keep the leg extension at a minimum to prevent
excessive vibration. The farther out the legs are
extended, the more the washer will vibrate.
If the floor is not level or is damaged, you may have to
extend the rear leveling legs.
Inlet hoses
Locking the feet

11
INSTALLATION INSTRUCTIONS
7Attach U-shaped hose guide to the end of the drain
hose. Place the hose in a standpipe.
Note: if the drain hose is placed in a standpipe
without forming a U shape, a siphoning action could
occur. There must be an air gap around the drain hose.
A snug hose fit can also cause a siphoning action.
Note: do not place drain hose deeper than 7” (177.8mm) into the drain. The suggested
depth is 4–7” (101.6–177.8mm). Deeper than 7” (177.8mm) can cause a siphoning action.
8Plug the power cord into a grounded outlet.
Note: check to be sure the power is off at the circuit breaker/fuse box before plugging
the power cord into an outlet.
9Turn on the power at the circuit breaker/fuse box.
!0 Read the rest of this User guide. It contains valuable and helpful information that will
save you time and money.
!1 Before starting the washer, check to make sure:
 Main power is turned on.
 The washer is plugged in.
 The water faucets are turned on.
 The unit is level and all four leveling legs are firmly on the floor.
 The shipping support hardware is removed and saved.
 The drain hose is properly tied up.
 There are no leaks at the faucet, drain line or washer.
!2 Run the washer through a complete cycle. Check for water leaks and proper operation.
!3 If your washer does not operate, please review the ‘Troubleshooting’ section before
calling for service.
!4 Place these instructions in a location near the washer for future reference.
IMPORTANT!
 The hot water temperature should not exceed 149°F (65°C) and the cold water
temperature not exceed95°F (35°C). Temperatures above these may cause the
machine to fault or cause damage to the machine.
 New hose sets provided with the washer should be used to connect the washer to the
water mains.
 Old hose sets should not be re-used.
 We recommend the inlet hose(s) are changed every 5 years. WARNING: Failure to do
so may result in a flood and damage to property.
Installing the drain hose
EN

12
INSTALLATION INSTRUCTIONS
If you have an uncontrolled water heating source (eg a wet back or solar heating
system) you should fit a tempering valve. This will ensure the hot water temperature
remains within safe limits.
Contact your registered plumber to select and install the tempering valve.
IMPORTANT!
 This appliance must be installed in accordance with the installation instructions before use.
 Provide accessibility to the plug or incorporate a switch in the fixed wiring in
accordance with the wiring rules to allow disconnection of the appliance from the
supply after installation.
Water supply requirements
Hot and cold water faucets MUST be installed within 42” (107cm) of your washer’s
water inlet. The faucets MUST be 3/4” (1.9cm) garden hose-type so inlet hoses can be
connected. Water pressure MUST be between 10 and 120 pounds per square inch. Your
water department can advise you of your water pressure. The hot water temperature
should be set to deliver water at 120° to 140°F (48°–60°C) to provide proper
Automatic Temperature Control (ATC) performance.

13
INSTALLATION INSTRUCTIONS
Draining
Drain hose placement in a stand pipe or tub:
1To guide the drain hose over the tub or standpipe
the hose guide must be fitted to the drain hose.
The height of the standpipe or tub should be
between 311/2”–471/4” (800–1200mm).
2Secure the hose guide so it cannot become
dislodged from the standpipe or tub.
IMPORTANT!
 If the drain hose is placed on the ground or if the
standpipe or tub is less than 311/2” (800mm)
high, the washing machine will continuously drain
while being filled (siphon).
 Regularly check that your standpipe or tub is free
from lint or other obstructions, which may affect
how your machine works or may cause flooding.
Attaching drain hose to spigot:
1Guide drain hose through hose guide
2Secure hose guide to back wall of cupboard using
a screw. The height of the drain hose should be
between 197/8”–311/2” (500–800mm) from
ground level.
3Attach drain hose to spigot and secure using a
hose clamp ensuring the blanking insert is cleared
from spigot.
4Check for leaks.
 The drain hose should be checked from time to
time and replaced if any damage (egwear, cuts,
bulges, kinks, leaks, etc) is found. Do not bend the
drain hose sharply, as this may cause it to split.
 In multi-storey apartments or any upper floor, the
machine should be installed on a floor equipped
with a drain.
 Draining must comply with local by-laws.
Mobile home installation:
Installation must conform to Standard for Mobile Homes, ANSI A119.1 and National Mobile
Home Construction and Safety Standards Act of 1974 (PL93-383).
Fitting the drain hose guide
3/4”
(20mm)
maximum
Standpipe 311/2”-471/4”
(800 – 1200mm)
Pull hose
through
guide
Attaching drain hose to spigot
Height 197/8”–311/2”
(500 – 800mm)
from ground
EN

14
INSTALLATION INSTRUCTIONS
Electrical connection
!WARNING!
Electric Shock Hazard
 Plug into a grounded 3-prong outlet
 DO NOT remove ground prong.
 DO NOT use an adapter.
 DO NOT use an extension cord.
 Failure to follow these instructions can result in death, fire or
electricalshock.
Circuit – Individual, properly polarized and grounded 15 or
20amp circuit breaker or time-delay fuse.
Power supply – 2 wire plus ground, 120 Volt, single phase, 60 Hz,
alternating current.
Outlet receptacle – Properly grounded 3-prong receptacle to be
located so the power cord is accessible when the washer is in
an installed position. If a 2-prong receptacle is present, it is the
owner’s responsibility to have a licensed electrician replace it
with a properly grounded 3-prong grounding type receptacle.
Grounding instructions
This appliance must be grounded. In the event of malfunction or breakdown, grounding
will reduce the risk of electric shock by providing a path of least resistance for electric
current. This appliance is equipped with a cord having an equipment-grounding
conductor and a grounding plug. The plug must be plugged into an appropriate outlet
that is properly installed and grounded in accordance with all local codes and ordinances.
WARNING!
Improper connection of the equipment-grounding conductor can result in a risk of
electric shock. Check with a qualified electrician or serviceman if you are in doubt as
to whether the appliance is properly grounded.
Do not modify the plug provided with the appliance - if it will not fit the outlet, have a
proper outlet installed by a qualified electrician
Washer must be electrically grounded in accordance with local codes and ordinances, or
in the absence of local codes, with latest edition of the NATIONAL ELECTRICAL CODE,
ANSI/NFPA NO. 70 or CANADIAN ELECTRICAL CODE, CSA C22.1. Check with a licensed
electrician if you are not sure that the washer is properly grounded.
1Uncoil the power cord, remove and discard the plastic pin cover and plug into a
wallsocket.
2Connect the appliance to an earthed outlet protected by a fuse of suitable capacity.
 Check the power cord for damage and make sure it is not deformed or twisted when
installing the washer.
 Always remove the power cord from a socket by the plug, not by the cord.
Ensure proper
ground exists
before use.

15
INSTALLATION INSTRUCTIONS
IMPORTANT!
 If you are using an extension cord or a portable electrical outlet device (eg multi-
socket outlet box), ensure that it is positioned so that it does not come into contact
with water or moisture. FAILURE TO DO SO MAY RESULT IN DEATH OR ELECTRICAL
SHOCK.
 Do not touch or operate the machine with wet hands or with bare-feet.
 A damaged power cord must be replaced by a Fisher & Paykel trained and supported
service technician, in order to avoid a hazard. The appliance must not be operated
until it is repaired, as there is risk of electric shock.
 Do not operate this machine if it has been damaged during transport. Contact your
Fisher & Paykel dealer or Fisher & Paykel trained and supported service technician.
SPARE PARTS
Contact Customer Care 1.888.936.7872 or go on line to
www.fisherpaykel.com/customercare for spare parts information.
Drain Hose Extension
(Not suitable for attaching to a spigot).
Part No. 425627P
EN

16
INSTALLATION INSTRUCTIONS
Completing the installation
Installation test cycle
IMPORTANT!
Do this before you wash any items in your washer. This is to check that your washer is
installed correctly and that it is functioning correctly prior to use.
1Turn your washer on by pressing the ‘POWER’ button.
2Select the ‘Quick’ cycle. Ensure the drum is empty and the door closed.
3Touch the button. The machine will start to fill.
 Observe the machine for any problems (eg leaking from the hose(s), excess noise
orvibrations).
 The washer will beep and display any faults on the screen if there are any problems.
Refer to ‘Before you call for Service’ section at the back of this book.
4Wait until you see water in the bottom of the drum.
5Touch to stop the cycle, then press ‘POWER’ to turn the machine off.
6Press ‘POWER’ again, select the ‘Spin’ cycle and touch .
 Check the drain hose is firmly secured to the standpipe or tub, or spigot.
 Observe that the machine pumps out the water, and spins.
IMPORTANT!
If there are any problems, you must address these before proceeding with normal use.
The washer will automatically turn off at the end of the cycle if there are no problems.

17
BEFORE YOU DO YOUR FIRST WASH
Before you start, it is a good idea to go through the following checklist:
1Have the packaging and transit bolts been removed?
2Is the drain hose threaded through the ‘Ubend’ (with no more than 3/4” (20mm)
extended) and hooked into your standpipe or tub, or attached to a spigot?
3Is the hot hose connected to the hot valve (color-coded orange, if present)? Is the
cold hose connected to the cold valve (color-coded white)? Have the faucets been
turned on?
4Is the machine correctly leveled, feet are locked and cabinet corners clear of the floor
and walls?
5Has the power cord been connected to an appropriate power supply and the power
turned on?
6Have you performed the installation test cycle?
7We recommend you complete your first cycle with a half-load amount of detergent
and without a load in order to remove any residues remaining in the machine from the
manufacturing process.
IMPORTANT!
You must ensure all 4transit bolts have been removed from your washer before you
start using it. If the transit bolts are not removed, they will damage your washer and
YOUR LIMITED WARRANTY WILL BE COMPROMISED.
EN

18
WARNING!
To reduce the risk of fire, electric shock, or injury to
persons, read the IMPORTANT SAFETY INSTRUCTIONS
before operating this appliance.
WH2424F model
 Sort your washing carefully. Separate white/light colors from
dark colors. Wash new, highly colored and dark colored
items separately to prevent dye transfer. Refer to the ‘Sorting
and loading’ section.
 Load your clothes individually into the wash drum. Close the
door.
 Use ‘HE’ or ‘High Efficiency’ liquid, powder or pods.
Placeliquid detergent into the correct compartment in the
dispenser drawer marked . Ifyou wish to use powdered
detergent you MUST remove the liquid detergent insert
by firmly grasping and twisting the left hand side of the
internal compartment and pulling upwards. If you are using
detergent pods place them at the back of the drum before
you load your clothing. For more information on detergent
refer to the ‘Detergent and fabric softener’ section.
 If you wish to use fabric softener, place it in the compartment
marked with a . For more information on fabric softener
refer to the ‘Detergent and fabric softener’ section.
IMPORTANT!
Fabric softener should not be used if you have selected the
‘Quick’ cycle.
GETTING STARTED
PUSH
Liquid detergent in
compartment marked
Fabric softener in
compartment marked
PUSH
WH2424F model
1 2