Flavor Burst CTP-SNS User manual

©2020 Flavor Burst Company Printed in February Printed in
All Rights Reserved The United States of America
Flavor Burst ®
Color Touch Panel
CTP-SNS Model
*for installation and maintenance
information on your Color Touch Panel,
please consult your model’s full
Operations Manual.
*Visit www.flavorburst.com/support/
“Color Touch Panel Files” to update your
panel to the most current program.
Manufactured by
Flavor Burst Company
499 Commerce Drive
Danville, IN 46122
For general information and to locate a
distributor near you, call or visit our website:
Phone: [phone]
Toll Free Number: [phone]
Fax: [phone]
www.flavorburst.com
Warranty
An installation and warranty form is provided with every Color Touch Panel “CTP-SNS” system, located
inside the unit with this manual. It is important that the operator carefully review the warranty and
installation documents accompanying the unit before using this system. Any questions or concerns
regarding the warranty should be clarified upon delivery or installation. For more information, contact
your local authorized Flavor Burst ® distributor.

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TABLE OF CONTENTS
FCC Conformity Statement..…….……..…..………………………………….……..….…..2
Introduction……………………………...………………………………………….………….3
Safety Precautions……………………………..…………….………..……..….…………....3
Color Touch Panel – Ports & Features……..…………….………..……..….…………....4
Drawing a Serving……..………………………….…….…..…….…………………………..7
Maintenance Menu...........………………………………………….………………....………9
Accessing Flavor Burst Maintenance Menu………………...…………….........…...9
Equipment Setup Functions..…………………………………….………………......……11
Equipment Setup Wizard…………………………………....………………......…...11
Priming Functions...........…………………………………....………………......…...14
Password Setup…………………………………....……………………………...…..15
System Calibration..........…………………………………....………………......…...17
Flavor Options.........................…………………………………….………………....…….23
Enable or Disable Syrup Trays.......……………………….....…………..............…23
Change Syrup / View Usage..........……………………….....…………..............…24
Maintenance Functions..........…………………………………….………………....……..27
Equipment Cleaning Functions.......……………………….....…………..............…27
View Equipment Cleaning Videos..……………………….....…………..............…33
Serving Options......................…………………………………….………………......……33
Edit Sizes.....……………………….....………….................................................…33
General Settings………………………………….....……………………………...…33
Multimedia Files Setup...........…………………………………….………………....……..35
Edit Cleaning Videos List………………………………………………………......…35
Transfer Files to Touch Panel…………………………………………………......…37
Other........................................…………………………………….………………....……..39
Contact and System Info...….…………………………………………………......…39
Motor Log………………………………..…………...……………………………...…40
Diagnostics..............…………………………………………...............................…40
System Update........…………………………………………...............................…43
Exit Application and Other Power Options....…………...…………………..…...…44
Warning and Message Screens....................…………...…………………..…...…45
Testing the System….........……………………………………….……………….………..49

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FCC Conformity Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator &
your body.
FCC warning:
Any changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.

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Congratulations on your purchase of a Flavor
Burst Color Touch Panel “CTP-SNS” series
flavoring system! This manual covers the
different settings and options associated with
your new Color Touch Panel. For full
operations and maintenance instructions on the
Flavor Burst equipment itself, please refer to
your model’s complete Operations Manual.
The Color Touch Panel is a 10” high resolution,
full-color, touch-controlled command center for
your Flavor Burst system. The panel not only
displays the flavors available with your Flavor
Burst system, it also offers different serving
sizes that are adjustable through the panel’s
Maintenance Menu. Check syrup levels.
Access on-screen step-by-step instructions on
cleaning the syrup lines. Upload and manage
cleaning videos through a USB connection.
The panel also keeps a log of motor functions
and has a diagnostics program. Easily access
system updates to stay current on the software
changes.
Most of the system’s operations and even
maintenance functions are operated by the
panel, so becoming familiar with it and
understanding all of the available options is
important. This manual will walk you through
each section and explain each feature.
NOTE: EQUIPMENT AND PRODUCT
IMAGES IN THIS MANUAL MAY DIFFER
SLIGHTLY FROM YOUR CURRENT SETUP.
PROTOTYPE OPERATIONS MANUAL:
This is not the final version of this manual.
Some images may be incomplete. A finished
version will be sent to you once it is complete.
Always follow these safety precautions
when operating the Flavor Burst® system:
DO NOT operate the system without
reading this operator’s manual. Failure
to follow this instruction may result in equipment
damage, poor system performance, health
hazards, or personal injury.
DO NOT operate the system unless it is
properly grounded. Failure to follow this
instruction may result in electrocution.
DO NOT operate the system with larger
fuses than specified on the system data
label. Failure to follow this instruction may result
in electrocution or damage to the machine.
Consult your electrician.
DO NOT put objects or fingers in the door
spout. Failure to follow this instruction
may result in contaminated product or personal
injury from blade contact.
The CTP cabinet system must be placed
on a level surface capable of supporting
at least 220 lbs of weight. Failure to comply
may result in personal injury or equipment
damage.
DO NOT install the unit in an area where
a water jet could be used, and do not
use a water jet to clean or rinse the system.
Failure to follow these instructions may result in
serious electrical shock.
CAUTION There is a risk of explosion if
the battery is replaced by an incorrect
type.
AVERTISSEMENT Il y a un risque d'explosion
si la batterie est remplacée par un type
incorrect.
NOISE LEVEL: Airborne noise emission does
not exceed 70 dB(A) when at a distance of 1.0
meter from the surface of the machine and at a
height of 1.6 meters from the floor.
NOTE: Operations Manual subject to
change. Contact your local distributor
for the most recent updates.
INTRODUCTION SAFETY PRECAUTIONS

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General System Overview (See Figure 1)
ITEM DESCRIPTION FUNCTION
1 SWITCH PORT #2
Secondary switch port used if switch port #1 fails, or when using
the Color Touch Panel to receive information from two freezers
(
for the “44” Dual Spout models and Base Unit models
)
2 SWITCH PORT #1 Primary switch port for the draw / spigot switch to receive
information from the freezer.
3 MICRO USB PORT (NOT USED BY OPERATOR) For in-house programming use
only.
4 USB PORT Allows for uploading information from or copying information to a
micro USB device.
5 STEREO JACK Allows for connecting speakers to the Color Touch Panel.
6 RJ45 PORT #2 Secondary communications port provides additional serial
communications and two additional switch ports.
7 RJ45 PORT #1 Primary communications port allows power to be supplied from the
driver board, and allows communication to / from driver board.
8 MICRO HDMI PORT Allow the programming from the Color Touch Panel to be
displa
y
ed on a secondar
y
monitor.
9 POWER BUTTON Powers the Color Touch Panel on and off.
10 POWER SWITCH PORT
Connects the externally mounted power button to the Color Touch
Panel and allows it to be turned on / off from outside the Panel
casin
g
.
11 CAMERA (FOR FUTURE USE) Allows for video recording and taking
pictures of whatever is within ran
g
e of the camera.
COLOR TOUCH PANEL – PORTS & FEATURES

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Color Touch Panel – Ports & Features

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This section is a quick reference on how to
draw a serving. If this is your first time
operating the color touch panel after
installation, it is important you FIRST walk
through the next section “Initial Setup” of this
manual to customize and familiarize yourself
with the panel and all its features. Once the
panel is set up, test the system and the panel
settings.
Follow these instructions to draw a serving.
1. Place cup firmly in the cup holder. Allow the
cup to rest freely.
NOTE: DO NOT HOLD OR DISTURB THE
CUP WHILE THE SYSTEM IS DISPENSING.
2. Select the size of the serving at the top of
the screen. By default, the serving size is
set to LARGE.
3. Depending on what you want to dispense,
do one of the following:
Dispense Both Ice Cream and Syrup:
Simply select the syrup flavor. The system
will automatically start dispensing both ice
cream and syrup. The selected flavor will
show on the left side as the cup image on
the screen “fills up.” The system will
automatically stop dispensing when the
serving is complete.
Dispense Ice Cream Only: Select the
TOUCH TO DISPENSE ICE CREAM ONLY
button under the menu buttons. The system
will automatically start dispensing ice cream
and stop when the serving is complete.
DRAWING A SERVING

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Dispense Syrup Only: Select the TOUCH
FOR SYRUP ONLY DISPENSE MODE
button. A flashing message will display
indicating it is in “Syrup Only” mode. Select
the syrup flavor. The system will
automatically start dispensing syrup and
stop when the serving is complete.
NOTE: To return to the main dispense
screen, touch FULL DISPENSE MODE.
4. When the screen indicates that the serving
is finished, remove the cup. If you
dispensed ice cream product, you may need
to twist the cup until the tail of the ice cream
drops into the cup.
5. Proceed with your serving to the other
equipment (blender, toppings, etc) to finish
creating the shake.

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The Touch Panel is designed with the operator
in mind. Some instructions and explanations
are given on the screen itself, however this
manual will further detail each of the Touch
Panel’s features and options. When setting up
your Color Touch Panel for the first time, walk
through each section of the Maintenance Menu
to familiarize yourself with how it operates and
customize the panel to your preferences.
Accessing Flavor Burst Maintenance Menu
The Maintenance Menu is where all of your
Touch Panel settings are outlined for easy
access. Through the menu, the operator can
perform maintenance procedures and change
settings on the system.
1. Touch and hold the logo in the upper left
corner of the Touch Panel until the
Maintenance Menu appears. Swipe the
screen up and down to see the full menu
options.
2. The left-hand side of the screen lists the
various maintenance and setup options.
Press an option to open a panel to the right.
3. Certain sensitive areas of the Maintenance
Menu are protected with a password. If the
screen asks for a password, enter the
password. Once the password is entered,
all sections of the Maintenance Menu will be
unlocked and you will not be asked for it
again until you exit the Menu. See the
PASSWORD SETUP section of the
Maintenance Menu for more information.
4. To exit the Maintenance Menu and return to
the dispense product screen, press the
BACK key at the top left.
MAINTENANCE MENU

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Equipment Setup Wizard
The Equipment Setup Wizard is a program
designed to guide the operator and installer
through the process of setting up the hardware
of the whole system. This process may
involve handling the electronics board and
connections inside the cabinet. If you do not
feel comfortable doing so, please contact your
local distributor.
1. Press the “Equipment Setup Wizard”
section in the Maintenance Menu. Enter the
Administrator Password when prompted.
2. Time and Date Settings Update the panel
to the current time and date by pressing the
CHANGE TIME key.
3. Leave the two “Automatic” settings
deactivated. These require constant wifi.
4. Touch the “Set date” key.
5. To change the year, touch the year
displayed in the upper left corner of the box.
Select the current year and hit OK.
6. To change the month and day, use the <
and > keys to scroll through the months.
Touch the current day of the current month.
Then press OK.
7. NOTE: The screen will likely reboot. This
is normal. Let the panel go through the
complete reboot until you return to the
dispense screen.
8. After the screen reboots, access the
Maintenance Menu again, and then click
through the Equipment Setup Wizard, and
Change Time screens. Touch the “Set
time” key.
EQUIPMENT SETUP FUNCTIONS

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9. Touch the hour number of the time shown in
the left side of the box, and move the hand
on the clock face to the current hour. Then
touch the minutes of the time shown and
move the clock hand to the current minute.
10. Touch AM or PM under the time shown, for
the current time of day. Touch OK to save
this setting.
11. Touch “Select time zone” and choose the
time zone of your current location.
12. Leave the “use 24-hour format” deactivated
in most cases.
13. When finished setting the date and time,
press the triangle shape in the menu bar at
the bottom of the screen.
14. Check to see if the date and time displayed
on the main Equipment Setup Wizard
screen is correct. If not, repeat the steps in
this section to correct it.

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15. Cup Bounce Sensitivity As a failsafe, the
system detects when there is a reduction in
weight from the cup holder while the ice
cream is being dispensed. If a significant
drop in weight is detected, the cup has likely
fallen from the holder. In such cases, the
system can recognize the weight drop if it
surpasses a specified threshold. The
system will then automatically stop
dispensing product.
Set the Cup Bounce Sensitivity level by
touching the number and typing in a new
one. The lower the number, the more
sensitive the setting.
16. Driver Board Setting The pump harness is
connected to either Bank A or Bank B on
the driver-board inside the cabinet. By
default, it is set to Bank A.
17. Change Switch Input Ensure the switch
cord from the flavor burst door assembly is
fully plugged into the freezer. Press the
CHANGE SWITCH INPUT button to detect
the switch’s port. By default, Wired Switch
Port 1 is selected. Press ACCEPT.
NOTE: IF YOU GET A MESSAGE THAT
SAYS “NO SWICHT DETECTED”, EITHER A
SWITCH IS NOT CONNECTED PROPERLY
OR IT IS NOT ACTIVATING. CONTACT A
TECHNICIAN.
18. Enable Weight Sensor / Enable Auto-
Dispense Lift Ensure the weight sensor
and auto-dispense options are both
activated for the fully-automatic mode and
are both in the ON position.
19. If you are satisfied with the settings of the
Equipment Setup Wizard, press SAVE
CHANGES. You can revert back to your
previous settings by pressing REVERT
CHANGES.

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Priming Functions
The priming function fills the syrup line with new
or fresh syrup. This is done when first setting
up the Flavor Burst system with all new syrups,
sometimes when switching flavors, and after
the syrup line has been flushed with sanitizer
solution. You can also prime the lines with
fresh syrup if the syrup loses its flavor when it’s
been sitting in the syrup line for a few days
without use.
1. Place cup firmly in the cup holder. Allow the
cup to rest freely.
NOTE: DO NOT HOLD OR DISTURB THE
CUP WHILE THE SYSTEM IS DISPENSING.
2. Press the “Priming Functions” section in the
Maintenance Menu. Enter the Administrator
Password if prompted.
3. Select the flavor of the syrup line you are
priming. Flavor will dispense immediately.
4. The flavor button will pulsate and syrup will
start to pump through the line and shut off
automatically after 30 seconds.
If you need to stop the prime function early,
or if the syrup is running fresh and
undiluted, you can press the flavor button
again to cancel the function.
NOTE: WHILE THE PRIME FUNCTION IS
ACTIVE, YOU WILL NOT BE ABLE TO
PERFORM OTHER FUNCTIONS ON THE
TOUCH PANEL.
5. After setting up the system for the first time
or after a full Clean-In-Place system
cleaning, repeat steps 2-4 for all 8 flavors.
6. Remove the cup from the cup holder and
clean it.

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Password Setup
The Color Touch Panel has password
protection in some areas of the Maintenance
Menu. This serves to prevent anyone from
changing important settings without your
authorization, such as setup connections and
dispensing levels. It also helps to prevent
inappropriate material being inadvertently
uploaded and displayed.
OPERATOR PASSWORD: This password is
typically used in self-serve environments.
Therefore, leave this password option disabled.
If it is activated, it will still not interfere with any
of the serving functions or Maintenance Menu
access. This specific Color Touch Panel will
only ask for the Administrator Password.
ADMINISTRATOR PASSWORD: This
password comes standard with your Color
Touch Panel. The Administrator Password
cannot be removed from the programming, but
it can be changed. The password has to be at
least 4 characters, but can be as simple or
complex as you like. Sharing the password
with others allow them access to these
sensitive areas, so only share this password
with those you trust won’t abuse the Touch
Panel’s features.
Once the password is entered, all sections of
the Maintenance Menu will be unlocked and
you will not be asked for it again while the
Maintenance Menu is still open. If you exit the
menu (ie, go back to the product dispense
screen), and enter the Maintenance Menu
again, you will be asked for the password to
enter the sensitive sections.
The Administrator Password protects the
following areas of the Maintenance Menu:
Equipment Setup Wizard
Priming Functions
Password
System Calibration
Setup Trays and Dispense Speeds
Edit Sizes
General Settings
Edit Cleaning Videos List
Transfer Files
Contact & System Info
Exit Application
To change the Administrator Password, follow
these directions.
1. Press the “Password Setup” section in the
Maintenance Menu. Enter the Administrator
Password if prompted.
2. Ignore the “Change Operator Password”
section. That should remain disabled.
Scroll down to the “Change Administrator
Password” section.

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3. To change the password, type in the new
password on each line and press the
CHANGE PASSWORD button.
NOTE: THE ADMINISTRATOR PASSWORD
CANNOT BE TURNED OFF. ONLY SHARE
THE PASSWORD WITH THOSE YOU TRUST
WON’T CHANGE THE SETTINGS WITHOUT
YOUR APPROVAL.
4. A small message at the bottom of the
screen will appear briefly, confirming that
the password has been changed.
5. To test the Administrator Password, press
the BACK key at the top left to exit the
Maintenance Menu. Then, press and hold
the logo (or top center) of the screen to
return to the Maintenance Menu. Select one
of the protected sections of the
Maintenance Menu, such as “Equipment
Setup Wizard”. The password box should
appear.
6. Type in the Administrator Password and
press OK to access the restricted areas.
NOTE: ONCE THE ADMINISTRATOR
PASSWORD IS ENTERED, THE USER WILL
HAVE ACCESS TO ALL THE MAINTENANCE
MENU SECTIONS WITHOUT HAVING TO
ENTER IT AGAIN, UNTIL THE USER LEAVES
THE MAINTENANCE MENU.
7. If the password is forgotten, a procedure
has been established to obtain a password
override. Touch FORGOT PASSWORD
and follow the instructions.
8. You will be asked to contact your distributor
for a special reset code. This is to make
sure only authorized people have access to
the Administrator Password. If you are
authorized and have obtained a reset code,
enter it on the line provided and press OK.

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System Calibration
In order for the Flavor Burst system to dispense
properly, you must calibrate a few sensors in
this section.
NOTE: CALIBRATE THE SYRUPS ONCE A
WEEK FOR 4 WEEKS WHEN THE SYSTEM
IS FIRST INSTALLED.
1. Press the “System Calibration” section in
the Maintenance Menu. Enter the
Administrator Password if prompted.
2. Weight Sensor Calibration The weight
sensor is an integral part of the automatic
dispensing feature of this system. It detects
when there is a cup in the holder and allow
the user to proceed with the serving;
alternatively, if there is no cup in the holder,
it prevents product from being drawn. It
senses the product filling the cup and stops
dispensing when according to the specified
serving size. It will also stop dispensing if
the cup falls out of the holder.
Touch the WEIGHT SENSOR
CALIBRATION button.
3. As instructed, remove everything from the
cup holder and then press BEGIN.
4. The Flavor Burst Door Assembly comes
with a weight stored inside the Door
Assembly. Remove the Door Assembly lid.

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5. Remove locking pin and disconnect the
Auto Draw Lift bracket. Then, open the Door
Assembly.
6. Twist as you remove the weight. It may be
seated snuggly.
7. Reinstall the Auto Draw Lift bracket while
closing the Door Assembly, and secure with
the locking pin.
8. Reinstall the Door Assembly lid.
9. Place the weight on the back bar of the cup
holder as shown. Press NEXT.