Planar PT2245PW User manual

PT2245PW
Touch Screen Monitor
USER’S GUIDE
www.planar.com

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FCC RADIO FREQUENCY INTERFERENCE STATEMENT
WARNING: (FOR FCC CERTIFIED MODELS)
This LED LCD Monitor has been tested and found compliant with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
proper protection against harmful interference to a residential installation. This LED LCD
Monitor generates, uses, and can radiate radio frequency energy. Harmful interference
to radio communication may be the result if it‘s not properly installed and used. However,
there is no guarantee that interference will not occur in a particular installation. If this LED
LCD Monitor does cause serious interference to radio or television reception, resetting may
correct it. Moreover, users are encouraged to reduce interference by doing one or more of
the following:
• Reorient or relocate the receiving antenna.
• Move the LED LCD Monitor and the receiver further away from each other.
• Connect the LED LCD Monitor into an outlet on a circuit different from that to which the
receiver is connected.
• Consult your local dealer or a qualied technician.
FCC Warning:
To assure a continued FCC compliance, a user must use a grounded power supply cord and
the provided shielded video interface cable with bonded ferrite cores. Also, any unauthorized
changes or modications to this LED LCD Monitor would void the user‘s authority to operate
this device.
Note: If necessary, shielded interface cables and AC power cord must be used to meet the
emission level limits.

COMMUNIQUE D’AVERTISSEMENT DE LA FCC CONCERNANT LES
INTERFERENCE DE FREQUENCE RADIO: (SEULEMENT POUR
MODELES CERTIFIE PAR LA FCC)
Ce moniteur a été testé et à été trouvé conforme aux limites pour un appareil numérique de
Classe B, suivant la partie 15 des règlements de la FCC. Ces limites ont été développées
pour offrir une protection satisfaisante contre les interférences nuisibles dans une installation
résidentielle. Ce moniteur génère, utilise et peut radier de l’énergie de fréquence radio. Ceci
peut causer des interférences nuisibles à des communication radio si l’appareil n’est pas
convenablement installé et utilisé. Il n’y à néanmoins aucune garantie que des interférences
n’apparaîtront pas dans une installation particulière. Si ce moniteur cause de sérieuses
interférences à la réception de signaux radios ou télévisées, une possibilité est de réinitialiser
le moniteur. Les usagers sont aussi encouragés à corriger les interférences en appliquant
une ou plusieurs des démarches suivantes:
• Réorientez ou déplacez l’antenne de réception.
• Placez le moniteur et le récepteur plus loin l’un de l’autre.
• Connectez le moniteur à une prise différente de celle à laquelle le récepteur est
connecté.
• Consultez votre revendeur local ou un technicien qualié.
Avertissement de la FCC:
Pour assurez une conformité continue au règlements de la FCC, l’utilisateur doit utiliser un
cordon d’alimentation mis à terre et le câble d’interface vidéo protégé avec noyaux en ferrite,
fourni avec l’appareil. Chaque modication ou changement non-autorisé appliqué à ce
moniteur peut faire perdre à l’utilisateur sont droit d’opération de cet appareil.
Note: Si nécessaire, des câbles d’interface protégés et un cordon d’alimentation alternante
doivent être utilisé pour être conforme aux limites d’émission.

Table of Contents
Usage Notice
Safety Precautions ...................................................................................................... 1
Introduction
About PT2245PW Series ............................................................................................. 3
Touch Screen for PT2245PW ...................................................................................... 3
Package Overview ...................................................................................................... 4
Installation
Product Overview ........................................................................................................ 5
Front View............................................................................................................... 5
Bottom View (Without Stand) .................................................................................. 5
VESA Mount for Your Monitor ...................................................................................... 6
Start Your Installation .................................................................................................. 7
Connecting the Display (Figure 9.1)............................................................................. 8
(Figure 9.1) ............................................................................................................. 9
User Controls
Side Panel Controls....................................................................................................10
How to Use the OSD Menus .......................................................................................11
On-Screen Display Menus ..........................................................................................13
Appendix
Troubleshooting..........................................................................................................14
Warning Signal ...........................................................................................................15
No Signal................................................................................................................15
Going to Sleep........................................................................................................15
Out of Range..........................................................................................................15
Product Dimensions ...................................................................................................16
Compatibility Modes ...................................................................................................18
Touch Screen Driver Installation .................................................................................19
Calibration Instruction.............................................................................................20
Install Instruction ....................................................................................................22
Technical Support.......................................................................................................23

1
Usage Notice
! Warning - To prevent the risk of re or shock hazards, and do not expose the
product to moisture.
! Warning - Please do not open or disassemble the product as this may
cause electric shock.
! Warning - Power cord shall be connected to a socket-outlet with earthing
connection.
! Warning - The cable cover cannot be removed under normal use conditions.
! Warning - Stability Hazard. The touch monitor may fall, causing serious personal
injury or death. To prevent injury, this touch monitor must be securely
attached to the wall in accordance with the installation instructions.
Safety Precautions
Follow all warnings, precautions and maintenance as recommended in this user’s manual to
maximize the life of your unit.
Do:
• Turn off the product before cleaning.
• Surface may be cleaned using a soft clean cloth moistened with mild window glass
commercial cleaners or 50/50 mixture of water and isopropyl alcohol.
• Use a soft cloth moistened with mild detergent to clean the display housing.
• Disconnect the power plug from AC outlet if the product is not going to be used for an
extended period of time.
Don’t:
• Do not touch the LED display screen surface with sharp or hard objects.
• Do not use abrasive cleaners, waxes or solvents for your cleaning.
• Do not operate the product under the following conditions:
• Extremely hot, cold or humid environment.
• Areas susceptible to excessive dust and dirt.
• Near any appliance generating a strong magnetic eld.
• In direct sunlight.
• For over 16 hours per day.
• If smoke, abnormal noise or odor emits from your LED LCD Monitor, remove the power
cord immediately and call your service center.
• Never remove the rear cover of your LED LCD Monitor. The display unit inside contains
high-voltage parts and may cause electric shock.
• Never try to repair your LED LCD Monitor yourself. Always call your service center or a
qualied technician to x it.
• Due to safety concerns, if the VESA mounting kit is purchased separately, please
make sure the mounting kit is UL-listed, and replaceable only by service personnel.

2
! Mise en garde- Pour prévenir les risques d’incendie ou d’électrocution,
ne pas exposer le produit à l’humidité.
! Mise en garde- Prière de ne pas ouvrir ou démonter le produit, car cela
pourrait entraîner l’électrocution.
! Mise en garde- Le cordon d’alimentation doit être branché à une prise pourvue
d’une mise à la terre.
! Mise en garde- La gaine du câble ne doit pas être retirée en conditions
normales d’utilisation.
! Mise en garde- Risque de renversement. Le moniteur tactile peut se
renverser et causer de graves blessures corporelles, voire la
mort. Pour prévenir les blessures, ce moniteur tactile doit être
solidement xé au mur selon les instructions d’installation.
Consignes de sécurité
Respectez tous les avertissements, les précautions et conseils d’entretien recommandés
dans ce manuel de l’utilisateur pour maximiser la durée de vie de votre appareil.
A faire :
• Éteindre le produit avant de le nettoyer.
• La surface de l'écran tactile peut être nettoyée avec un chiffon doux et propre imprégné d’un
nettoyant doux du commerce pour vitres ou d'un mélange à 50/50 d'alcool isopropylique et
d'eau.
• Utilisez un chiffon doux imprégné d'un détergeant doux pour nettoyer le carter de
l'afchage.
• Débranchez la che d’alimentation de la prise de courant secteur si le produit ne doit pas
être utilisé pendant une période prolongée.
A ne pas faire :
• Ne touchez pas la surface de l’écran LED avec des objets coupants ou durs.
• N'utilisez pas des produits de nettoyage abrasifs, de la cire ou des solvants pour le
nettoyage.
• N’utilisez pas le produit dans les conditions suivantes :
• Environnement extrêmement chaud, froid ou humide.
• Endroits poussiéreux ou sales.
• Près d’appareils générant un fort champ magnétique.
• Sous la lumière directe du soleil.
• Plus de 16 heures par jour
• Si de la fumée, un bruit anormal ou une odeur s'échappait de votre moniteur LCD LED,
débranchez immédiatement le cordon d'alimentation et appelez votre centre de réparation.
• Ne retirez jamais le couvercle arrière de votre moniteur LCD LED. L’unité d’afchage
contient des éléments où circule un voltage élevé et présentant un risque d'électrocution.
• N’essayez jamais de réparer vous-même votre moniteur LCD LED. Faites toujours appel à
votre centre de service ou à un technicien qualié pour toute réparation.
• Pour des raisons de sécurité, si vous achetez séparément le kit de xation VESA,
assurez-vous que celui-ci est certié UL, et qu’il peut être remplacé uniquement par un
technicien qualié.

Introduction
About PT2245PW Series
The PT2245PW Series is a 21.5" at panel screen with an active matrix, thin-lm
transistor (TFT) edge-lit LED LCD.
This unit is to be used as commercial and light industrial equipment only.
Features include:
• Analog signal input
• Dual digital signal inputs (HDMI & DP)
• Active matrix TFT LCD technology
• 1920 x 1080 resolution
• 21.5" viewable display area - 16:9 aspect ratio
• 31.47 ~ 82.3 KHz horizontal scan
• 56 ~ 75 Hz high refresh rate
• 0.24795mm x 0.24795mm pixel pitch
• Auto adjustment function
• Multilingual OSD user control
• 100 mm VESA mount
• Removable base for exible mounting solutions.
• Touch screen with USB controller
• Built-in audio: 3Wx2
Touch Screen for PT2245PW
• Number of Touch Points: 10
• Projected Capacitive touch screen for nger input only
• Surface: Glare treatment
• Interface: USB controller
• Transmittance: ≧85%
• HID: Windows® 7/8/10
• Driver: VISTA, XP, 2000, CE, XP Embedded, Linux kernel 2.x.x / 3.x.x / 4.x.x / 5.x.x
(32 bit & 64 bit), Apple® Mac OS, Android 2.3.X Upwards
3

4
Package Overview
HDMI Cable
LCD Display Power Cord VGA Signal Cable
USB Cable ( A to B) DC Power Supply
Landing StripUser’s Guide
xxxxxxxxx
/
xxxxxxxxx
xxxxxxxxx
USER’S GUIDE
www.planar.com
Cable Cover Screw
Audio-in Cable

Installation
Product Overview
• Front View
• Bottom View (Without Stand)
Warning! RJ11 port connect to remote key only
5
DC JACK
DP
HDMI
VGA
AUDIO
RJ11
USB

VESA Mount for Your Monitor
This monitor conforms to the VESA Flat Panel Mounting Physical Mounting Interface
standard which denes a physical mounting interface for at panel monitors, and
corresponding with the standards of at panel monitor mounting devices, such as wall and
table arms. The VESA mounting interface is located on the back of your monitor.
To mount the monitor on a UL certied swing arm or other mounting xture, follow the
instructions included with the mounting xture to be used.
Notice!
Please select the proper screws!
The distance between the back cover surface and the bottom of the screw hole
is 8 mm. Please use four M4*16 screws diameter with proper length to mount
your monitor.
Please note: the mounting stand must be able to support at least 17.6 lbs (8Kg).
6
100.0 mm
100.0 mm
Slots(X6)
VESA
Mounting
Interface

Start Your Installation
Please follow these instructions so that you can hook up the cables to associated connectors.
1. Lay the display at on an even surface.
2. Move the stand into position as seen in the step 1 diagram.
3. Remove the cable cover as seen in the step 2 diagram.
4. Connect the cables to the appropriate connectors as seen in the step 3 diagram.
5. Re-attach the cable cover. Take the screw (CBM M3x6) out of the accessory box, and
insert the screw into the cable cover and monitor as seen in the step 4 diagram.
7
Step 2 Step 1
Step 2
Step 2 Step 4
AUDIO
VGA
USB
HDMI

8
Connecting the Display (Figure 9.1)
To setup this display, please refer to the following gure and procedures.
1. Be sure all equipment is turned off.
2. Connect the DC plug to the power connector on the monitor and the other end into an
electrical outlet (9.1).
3. Connect the HDMI, DP or VGA cable from the display’s HDMI, DP or VGA input
connector to the HDMI, DP or VGA connector of your host computer and tighten the
screws (9.1).
4. If using VGA, connect the audio-in cable from the audio input port of your display to
the audio out port of your computer (9.1).
5. Connect the USB cable from the USB port of your display to the USB port (9.1) of your
computer.
6. Congure the touch screen. Refer to the “Touch Screen Driver Installation” section on
page 19.
7. Once the touch screen is congured, the monitor is ready for use.
Notice!
To ensure the display works well with your computer, please congure the display
mode of your graphics card to make it less than or equal to 1920 x 1080 resolution
and make sure the timing of the display mode is compatible with the LCD display.
We have listed the compatible “Video Modes” of your LCD display in the appendix
(on page 18) for your reference.
Applicable external power supply: Delta/ADP-50YH B

9
(Figure 9.1)
(Optional)

10
User Controls
Side Panel Controls
OSD
Key Menu off status Menu on status
Menu appear Exit. Returns to previous menu or exits
OSD.
Brightness Main item select up / Adjust up
Mute Main item select down / Adjust down
Source Select or Enter. Proceeds to next menu
or conrms selection.
Power On / Off
Icon Key Name
Menu
Up
Down
Select
Power

11
How to use OSD menus
Icon Key Name
Menu
Up
Down
Select
Power
How to Operate OSD
1. Press the “MENU” button to pop up the “on-screen menu”
2. Press “Up” or “Down” button to navigate in the main menu and sub menu.
3. Choose the adjustment items by pressing the “”SELECT “ button.
4. Adjust the value of the adjustment items by pressing the “Up” or “Down” button
5. Press “SELECT” to Enter, press “MENU” to exit.
6. The OSD menu will automatically close, if left idle for a pre-set time.
Lock/Unlock OSD/Power buttons
1. To Lock or Unlock the OSD / Power buttons, press “Menu” and “Down” at the same
time. This will activate an OSD window as follows:
2. Choose to activate OSD or Power Key lock. Choose Yes or No to lock or unlock.
Note:
When the OSD Key function is locked, all the buttons except “power” button are now
disabled. When the Power Lock function is locked, the power key is disabled. User cannot
turn off the monitor by “Power” key.
Enable/Disable Touch Function
1. To disable the touch function, press “Menu” and “Enter” Key, at the same time.
2. To enable the touch function, press “Menu” and “Enter” Key, at the same time for ve
seconds.

Powering off the monitor
Powering off the monitor requires 3 presses to the power key. This is designed to prevent
accidental power off.
1. Press the power key once, an OSD window will pop up “Do you want to turn off”.
2 Press the power key again. Another OSD window will pop up “Please press the power
button again”
3. Press the power key one last time to turn off.
4. If you do not press the power key in ve seconds, the OSD window will be gone and
return to the normal status instead.
Source Select
During On mode: Pressing “Select” key for 3 seconds, will pop up “source select” OSD.
During Sleep Mode: Pressing “Select” key for 1 seconds, will pop up “source select” OSD.
Factory Mode
This mode is reserved for maintenance.
12

13
On-Screen Display Menus
Main OSD Menu:
ITEM CONTENT
Contrast The monitor luminance level control.
Brightness The monitor backlight level control.
H-Positon Moving screen image horizontal position to left or right.
V-Positon Moving screen image vertical position to up or down.
Phase The screen image horizontal dot clock adjustment.
Clock The screen image pixel phase adjustment.
Auto Adjust Fine-tune the image to full screen automatically.
Color Temp Color temperature selection. (9300K, 6500K, 5500K, 7500K, User)
Sharpness Adjust the screen sharpness.
OSD Timeout OSD auto-disappear time selection.
OSD Positon Moving OSD menu position.
OSD H-Positon Moving OSD menu horizontal position to left or right.
OSD V-Positon Moving OSD menu vertical position to up or down.
Reset Factory default value restored.
OSD Language OSD menu language selection. ( English, French, Deutsch, Italian,
Spanish, Japanese, Traditional Chinese and Simplied Chinese)
Source Sele Select Input function.(Auto, VGA,HDMI,DP)
Display port Display current resolution related information.
Volume Audio volume adjustment.
Mute Audio On/Off control.
Factory Factory mode related adjustment items.

14
Appendix
Troubleshooting
If you are experiencing trouble with the display, refer to the following. If the problem persists,
please contact your local dealer or our service center.
Problem: No image appears on screen.
► Check that all the I/O and power connectors are correctly and well connected
as described in the “Installation” section.
► Make sure the pins of the connectors are not crooked or broken.
Problem: Partial Image or incorrectly displayed image.
► Check to see if the resolution of your computer is higher than that of the display.
► Recongure the resolution of your computer to make it less than or equal to
1920 x 1080.
Problem: Image has vertical ickering line bars.
► Use “Horizontal size” to make an adjustment.
► Check and recongure the display mode of the vertical refresh rate of your
graphic card to make it compatible with the display.
Problem: Image is unstable and ickering
► Use “Fine” to make an adjustment.
Problem: Image is scrolling
► Check and make sure the VGA signal cable (or adapter) is securely connected.
► Check and recongure the display mode of the vertical refresh rate of your
graphics card to make it compatible with the display.
Problem: Vague image (characters and graphics)
► Use “Horizontal size” to make an adjustment. If this problem still exists, use “Fine”
to make an adjustment.

Warning Signal
If you see warning messages on your screen, this means that the display cannot receive a
clean signal from the computer graphics card.
Below are the three kinds of Warning Signal. Please check the cable connections or contact
your local dealer or our service center for more information.
No Signal
This message means that the display has been powered on but it cannot receive any signal
from the computer graphics card. Check all the power switches, power cables, and VGA/DVI
signal cable.
Going to Sleep
The display is under the power saving mode. In addition, the display will enter power saving
mode when experiencing a sudden signal disconnecting problem.
The monitor can be activated by pressing any keyboard, triggering the mouse or touching
the screen.
Out of Range
This message means that the signal of the computer graphic card is not compatible with
the display. When the signal is not included in the “Video Modes” list we have listed in the
Appendices of this manual, the monitor will display this message.
15