Fluke OptiView User manual

OptiView®
Wireless Network Analyzer
Getting Started Guide
PN 3337363
September 2008
©2008 Fluke Corporation. All rights reserved. Printed in USA
All product names are trademarks of their respective companies.

LIMITED WARRANTY AND LIMITATION OF LIABILITY
Each Fluke Networks product is warranted to be free from defects in material and
workmanship under normal use and service. The warranty period for the mainframe is one
year and begins on the date of purchase. Parts, accessories, product repairs and services are
warranted for 90 days, unless otherwise stated. Ni-Cad, Ni-MH and Li-Ion batteries, cables or
other peripherals are all considered parts or accessories. The warranty extends only to the
original buyer or end user customer of a Fluke Networks authorized reseller, and does not
apply to any product which, in Fluke Networks’ opinion, has been misused, abused, altered,
neglected, contaminated, or damaged by accident or abnormal conditions of operation or
handling. Fluke Networks warrants that software will operate substantially in accordance with
its functional specifications for 90 days and that it has been properly recorded on non-defective
media. Fluke Networks does not warrant that software will be error free or operate without
interruption.
Fluke Networks authorized resellers shall extend this warranty on new and unused products to
end-user customers only but have no authority to extend a greater or different warranty on
behalf of Fluke Networks. Warranty support is available only if product is purchased through a
Fluke Networks authorized sales outlet or Buyer has paid the applicable international price.
Fluke Networks reserves the right to invoice Buyer for importation costs of repair/replacement
parts when product purchased in one country is submitted for repair in another country.
Fluke Networks warranty obligation is limited, at Fluke Networks option, to refund of the
purchase price, free of charge repair, or replacement of a defective product which is returned
to a Fluke Networks authorized service center within the warranty period.
To obtain warranty service, contact your nearest Fluke Networks authorized service center to obtain
return authorization information, then send the product to that service center, with a description of the
difficulty, postage and insurance prepaid (FOB destination). Fluke Networks assumes no risk for
damage in transit. Following warranty repair, the product will be returned to Buyer, transportation
prepaid (FOB destination). If Fluke Networks determines that failure was caused by neglect, misuse,
contamination, alteration, accident or abnormal condition of operation or handling, or normal wear
and tear of mechanical components, Fluke Networks will provide an estimate of repair costs and
obtain authorization before commencing the work. Following repair, the product will be returned to
the Buyer transportation prepaid and the Buyer will be billed for the repair and return transportation
charges (FOB Shipping point).
THIS WARRANTY IS BUYER’S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. FLUKE
NETWORKS SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LOSSES, INCLUDING LOSS OF DATA, ARISING FROM ANY CAUSE
OR THEORY.
Since some countries or states do not allow limitation of the term of an implied warranty, or
exclusion or limitation of incidental or consequential damages, the limitations and exclusions of
this warranty may not apply to every buyer. If any provision of this Warranty is held invalid or
unenforceable by a court or other decision-maker of competent jurisdiction, such holding will
not affect the validity or enforceability of any other provision.
4/04 Fluke Networks
PO Box 777
Everett, WA 98206-0777 U.S.A.

End User License Agreement (EULA)
The enclosed software product is furnished subject to the terms and conditions of the agreement.
Retention of the software product for more than thirty days, opening the sealed wrapper surrounding the
product, or use of the product in any manner will be considered acceptance of the agreement terms. If
these terms are not acceptable, the unused product and any accompanying written material should be
returned promptly to the Fluke Corporation or the place of purchase for a full refund of the license fee
paid.
1. GRANT OF LICENSE. Fluke Networks, a division of Fluke Electronics Corporation (Fluke Networks) grants
you the right to use the enclosed software in accordance with the terms of this EULA.
2. TITLE, COPYRIGHT AND TRADEMARK. This software product is owned by Fluke Networks or its suppliers
and is protected by United States copyright laws and international treaty provisions. Therefore, except for
the rights granted to you above, you must treat the software product like any other copyrighted material,
and copies must include the proper copyright notice.
3. RESTRICTIONS. You may not reverse engineer, decompile, or disassemble the software. If the software
product is an update, any transfer must include the update and all prior versions.
You may use the software only in conjunction with the Fluke Networks products for which it is intended.
You may not export or re-export the software to any country to which such export or re-export is restricted
by law or regulation of the United States, or any other government having jurisdiction, without prior
permission from Fluke Networks.
4. TERM. This license is effective upon your acceptance of the above agreement and shall remain in effect
until termination by (a) written notification to Fluke Networks or (b) a failure on your part to comply with
the license agreement. Upon termination of the license agreement, you shall return to Fluke Networks or
destroy all copies of the software product and associated written materials.
5. OTHER AGREEMENTS. Where terms or conditions of this agreement conflict with the terms or conditions
of other agreements, this agreement supersedes other agreements.
6. LIMITED WARRANTY. Fluke Networks warrants that the software product will perform in its intended
environment substantially in accordance with the accompanying written materials for a period of 90 days
from the date of license acceptance. Fluke Networks further warrants that the original copy of the software
has been recorded on non-defective media. Fluke Networks does not warrant that the software will be
error free or operate without interruption.
7. REMEDIES. Fluke Networks’ entire liability and your exclusive remedy shall be Fluke Networks’ option, (a)
the return of the price paid for the product, or (b) repair or replacement of the software product that does
not meet the limited warranty. This limited warranty is void if failure of the product has resulted from
accident, abuse, or misapplication. Any replacement software product will be warranted for the remainder
of the 90-day original warranty period or 30 days, whichever is longer.
8. NO OTHER WARRANTIES. FLUKE NETWORKS DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR
IMPLIED BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, WITH RESPECT TO THE SOFTWARE PRODUCT AND THE ACCOMPANYING WRITTEN
MATERIALS. In no event shall Fluke Networks or its suppliers be liable for any damages whatsoever
(including, without limitations, indirect, consequential, or incidental damages, damages for loss of business
profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use or
inability to use this software product, even if Fluke Networks has been advised of the possibility of such
damages.
This agreement and license shall be governed in the Unites States by the laws of the State of Washington,
U.S.A., and elsewhere by the laws of the country within which the agreement is made.
Software Notice
Portions of the application are based on PeerSec Networks MatrixSSL™ (http://www.peersec.com).

i
Table of Contents
Title Page
Introduction .................................................................................................... 1
Before You Start............................................................................................. 1
Federal Communication Commission Interference Statement............. 1
Contacting Fluke Networks ..................................................................... 3
OptiViewWireless Network Analyzer Support ...................................... 4
OptiView Wireless Network Analyzer and Accessories................................ 4
Installing the OptiView Wireless Network Analyzer Application ............... 5
Installing the Wireless PC Card ...................................................................... 6
Using the OptiView Wireless Network Analyzer.......................................... 8
Driver Control Popup............................................................................... 8
Starting the OptiView Wireless Network Analyzer ............................... 9
Initial Setup .............................................................................................. 11
Troubleshooting Your Analyzer .................................................................... 12
Resetting and Powering the Analyzer Completely Off......................... 12
Forcing Power Off................................................................................ 12
Resetting the Analyzer........................................................................ 12
Before Calling Technical Support............................................................ 13
Do you suspect Windows has locked up? .......................................... 13
Do you suspect the analyzer has locked up? ..................................... 13
Does the analyzer power-up?............................................................. 13
Does the Windows wireless setup not support your network’s
security settings?.................................................................................. 13
Using the Online Help System ....................................................................... 14
Wireless PC Card Specifications ..................................................................... 15

1
Introduction
OptiViewTM Wireless Network Analyzer, hereafter referred to as the "analyzer",
brings the ruggedness, portability, and ease-of-use of the OptiView Network
Analyzer to wireless LANs. Whether you are designing your first wireless LAN
deployment, detecting rogue access points, verifying a recent installation,
monitoring or troubleshooting wireless connectivity problems, the OptiView
Wireless Network Analyzer gives you the vision you need to manage your wireless
network.
Note
The OptiView Wireless Network Analyzer is equipped with a wireless network access
card that supports 802.11a/b/g/n specifications.
Before You Start
WWarnings
To avoid possible electric shock or personal injury, follow
these guidelines:
•Do not operate the product around explosive gas, vapor or
dust.
•If this product is used in a manner not specified by the
manufacturer, the protection provided by the product may
be impaired.
Federal Communication Commission Interference Statement
The OptiView Wireless Network Analyzer complies with:
• FCC part 64, class A
• FCC part 15, class A
The wireless 802.11a/b/g/n PC card has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception,

OptiView®
Getting Started Guide
2
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: To assure continued compliance, (example - use only shielded
interface cables when connecting to computer or peripheral devices) any changes
or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference
that may cause undesired operation.
IMPORTANT NOTE:
This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
This device supports FCC Part 15, subpart E dynamic frequency selection (DFS).
For the band 5150–5350 MHz this equipment must be used indoors only to reduce
potential for harmful interference to co-channel mobile satellite systems.
Operation is subject to the following conditions:
• The maximum antenna gain permitted (for devices in the 5250-5350 MHz
and 5470-5725 MHz bands) to comply with the e.i.r.p. limit.
• The maximum antenna gain permitted (for devices in the 5725-5825 MHz
band) to comply with the e.i.r.p. limits specified for point-to-point and non
point-to-point operation as appropriate, as stated in section A9.2(3).
• Users are cautioned that high power radars are allocated as primary users
(meaning they have priority) of 5250-5350 MHz and 5650-5850 MHz and
these radars may cause interference and/or damage to LE-LAN devices.

OptiView®
Getting Started Guide
4
OptiViewWireless Network Analyzer Support
As a registered user, you are entitled to entry level product support, including
three free telephone support incidents during the first 60 days of ownership,
access to entry level online Knowledge Base library of product operation and
Software information, and Web-based trouble ticketing. We will also be sending
you Fluke Networks company and product information updates.
Please take the time to register your analyzer. A registration card is supplied in
the shipping box. You can also register by going to www.flukenetworks.com.
OptiView Wireless Network Analyzer and Accessories
3
2
1
IEEE 802.11a/b/g/n
apo01f.eps
Item Description
1 Wireless LAN Adapter Wireless 802.11a/b/g/n PC Card
2 CD-ROM OptiView Wireless Network Analyzer CD-ROM. Contains
installation software and documents.
3OptiView Wireless
Network Analyzer
Getting Started Guide
Provides basic operating information and specifications for
the OptiView Wireless Network Analyzer.
Registration Card Fluke Networks can serve you best by registering online at
www.flukenetworks.com. If you cannot register online, please
fill out and return the supplied registration card.
Warranty Card Factory 1 year warranty

Wireless Network Analyzer
Installing the OptiView Wireless Network Analyzer Application
5
Installing the OptiView Wireless Network Analyzer
Application
There are three steps involved in the installation of the application:
1. Move the installation file from the Wireless Network Analyzer Option CD
to your Integrated Network Analyzer.
2. Install the software on the analyzer.
3. Install the wireless PC card.
You can use a USB CD drive or a USB flash drive to install the software.
Notes
Any previous version of the Wireless Network Analyzer must be uninstalled first.
You can use the Windows Control Panel to remove the program, or you will be
prompted to remove any previous version when you run the Install program. After
removing a previous version using the Install program, you must run the Install
program a second time to install the new software.
The update software can be installed on OptiView Integrated Network Analyzers
that are running Windows XP or Vista.
Remove the wireless PC card from the analyzer before installing the software
update.
If you are using a USB flash drive:
1. Insert the OptiView Wireless Network Analyzer Option CD into your PC.
Autostart should launch the user interface. If not, use Windows Explorer
and double-click on launch.exe.
2. Press the Update Software button.
3. Press the Copy Update Software button.
4. From the window, save the WNAInstall.exe file to the flash drive.
5. Install the flash drive in a USB port on your Integrated Network Analyzer.
6. Use Windows Explorer and run the WNAInstall.exe file. The InstallShield
Wizard is executed and the installation begins. Follow the on-screen
instructions to complete the installation.
7. Continue with step 14.

OptiView®
Getting Started Guide
6
or, if you are using a USB CD drive:
8. Connect the CD drive to the Integrated Network Analyzer.
9. Insert the OptiView Wireless Network Analyzer Option CD. Autostart
should launch the user interface. If not, use Windows Explorer and double-
click on launch.exe.
10. Press the Update Software button.
11. Press the Copy Update Software button.
12. From the Save As window, save the WNAInstall.exe file to your Integrated
Network Analyzer.
13. Run the WNAInstall.exe file. The InstallShield Wizard is executed and the
installation begins. Follow the on-screen instructions to complete the
installation.
14. You may be prompted with one of the following messages:
Windows XP: The software has not passed Windows Logo testing to verify
its compatibility with Windows XP.
Press Continue Anyway
Windows Vista: Windows can’t verify the publisher of this driver software.
Press Install this driver software anyway
15. Select OK when prompted to restart the analyzer.
You can now install the wireless PC card.
Installing the Wireless PC Card
Notes
The OptiView Wireless Network Analyzer software must be installed BEFORE
installing the 802.11a/b/g/n wireless PC Card.
The version 4 (or later) software can also be used with the version 3 802.11 a/b/g PC
card and external directional antenna. The directional antenna improves the
performance of the Locate function. The 802.11 a/b/g/n PC card does not support
the use of the external antenna.

Wireless Network Analyzer
Installing the Wireless PC Card
7
The wireless PC Card is installed in the PC Card slot located on the right side of
the OptiView Integrated Network Analyzer. When inserting the card, make sure it
is properly aligned while sliding it into the card slot. It should slide in freely. Do
not force it into the slot.
IEEE 802.11a/b/g/n
apo06f.eps
Windows XP installation
On Windows XP Service Pack 2, with the Windows Firewall turned On, you will be
prompted with the Found New Hardware Wizard popup the first time the WLAN
card is inserted.
1. Select No, not this time and press Next.
2. Select Install the software automatically and press Next.
You will be prompted with the following message:
The software has not passed Windows Logo testing to verify its compatibility
with Windows XP.
Press Continue Anyway
You are now ready to use the analyzer.

OptiView®
Getting Started Guide
8
Using the OptiView Wireless Network Analyzer
Driver Control Popup
The Fluke Networks OptiView Wireless Network Analyzer application and the
Fluke Networks InterpretAir WLAN Survey Software application both use the
drivers for the wireless PC card. Only one application can use the drivers at a time.
After you install the Wireless Network Analyzer software, and you do not have
the InterpretAir application installed you will see the following Driver Control
popup when you insert the PC card:
The green radio button next to the Wireless Network Analyzer driver is active
field indicates that the Wireless Network Analyzer application is using the drivers.
You can disable the Show window on application startup and Show window in
response to adapter events checkboxes if you do not wish to see the popup. Press
the Start WNA button to begin the application.
If you have both applications installed, you will see the following Driver Control
popup:

Wireless Network Analyzer
Using the OptiView Wireless Network Analyzer
9
If the radio button next to the application that you want to run is not green,
press the Install button to make the drivers active. It is recommended that you
leave the Show window on application startup and Show window in response to
adapter events checkboxes enabled. If you disable the checkboxes and wish to
switch applications, you can select the icon in the system tray to display the Driver
Control window.
Starting the OptiView Wireless Network Analyzer
On the Windows desktop, select the OptiView Wireless Network Analyzer
(OPVWNA) icon to launch the software.
Upon a successful launch of the software, the OptiView Wireless Network
Analyzer Front Page will appear as shown below. Monitoring of your WLAN is
automatically started. Devices present on your wireless network are discovered
and displayed.

OptiView®
Getting Started Guide
10
apo33s.bmp
•The top pane of the screen gives immediate visibility into your 802.11
networks and their coverage quality, utilization, security levels, and
vulnerabilities. You can use the pull-down menu above the device list to
filter the list by device type or network configuration.
Notes
IP and Name information can be discovered if the analyzer has been
configured to autolink using a default SSID. Refer to the Initial Setup topic in
the online Help for more information.
The color coding and icon legend for the Front Page screen and throughout
the user interface can be viewed by pressing the Legend button located at
the bottom of the screen.
Discovered devices will initially be shown as Unauthorized until specified by
you. Refer to the Initial Setup topic in the online Help for more information.

Wireless Network Analyzer
Using the OptiView Wireless Network Analyzer
11
•Highlight an entry in the device list and key configuration parameters are
displayed in the lower left section.
•The overall network health is displayed in the lower center section. The
application continuously monitors 802.11a/b/g/n channels and reports key
statistics important for maintaining your network (e.g. signal strength,
retry rates, signal-to-noise, etc.). Use the pull-down menu to display the
parameters of choice.
•The overall network summary is displayed in the lower right. It provides
statistics on network device types, authorization levels, and security.
•Use the row of tabs at the top of the Front Page to gain access to detailed
information about your wireless LAN environment, troubleshooting tools,
and tests that are available in the product. The online Help provides
information about each feature.
•Reports are available for most of the screens to aid in documenting your
network.
Initial Setup
Refer to the Initial Setup topic in the online Help for more information.

OptiView®
Getting Started Guide
12
Troubleshooting Your Analyzer
Resetting and Powering the Analyzer Completely Off
If you suspect the Windows environment has locked up, you may have to reset
the OptiView Integrated Network Analyzer. This is done by pressing the Reset
button. If you are not sure if the Windows environment or the analyzer
(hardware) has locked up, you may have to completely power down the analyzer
by forcing the power off as described below.
Forcing Power Off
Power can be forced off by pressing and holding the On/Off button for
approximately 7 seconds.
Resetting the Analyzer
The Reset button resets the Windows portion of the analyzer without shutting
down the data acquisition board. The Reset button should only be used if the
Windows environment has stopped responding.
RESET
Reset button
apo05f.eps

Wireless Network Analyzer
Troubleshooting Your Analyzer
13
Before Calling Technical Support
Before calling technical support, you can perform these basic analyzer
troubleshooting steps to pinpoint many problems:
Do you suspect Windows has locked up?
If yes, press the Reset button.
Do you suspect the analyzer has locked up?
If yes, completely power-down the analyzer. See Forcing Power Off on page 12.
Does the analyzer power-up?
Connect the AC adapter/charger to determine if the internal battery (or internal
and external batteries) is the culprit. The analyzer will not power-up if the
batteries are completely discharged.
If the analyzer only powers up with the AC adapter connected, the internal
battery may be completely discharged.
The external battery has a charge indicator on the underside of the battery pack.
The external battery will need to be removed from the analyzer to view the
charge indicator. Press the charge indicator button to determine if the external
battery is charged.
Does the Windows wireless setup not support your network’s security settings?
If your analyzer is running Windows XP Service Pack 1, and the Windows security
settings do not support your wireless network, you may have to go to
http://support.microsoft.com/default.aspx?scid=kb;en-us;826942 and download
the wireless patches. These patches are included in Service Pack 2.

OptiView®
Getting Started Guide
14
Using the Online Help System
The help system is an integral part of the OptiView Wireless
Network Analyzer. While using the analyzer user interface,
help can be accessed by selecting the Help button located on
the bottom-right of the user interface screen.
When the Help is launched, the current screen topic is displayed. You can also
select a topic from the Contents tab (left pane), choose an Index entry, or
perform a full text Search on any help topic or term.
The Hide button collapses the left pane of the help screen
giving you more room to view Help topics. The Hide button
is replaced by the Show button. The Show button expands
the left pane of the Help screen.
You can also press the Back and buttons to move through
the sequence of previous viewed topics.
The Print button allows you to either print the selected topic
or print the selected heading and all subtopics.

Wireless Network Analyzer
Wireless PC Card Specifications
15
Wireless PC Card Specifications
•Frequency range:
USA: 2.400 - 2.483GHz, 5.15 - 5.35GHz , 5.47 - 5.725GHz, 5.725 - 5.85GHz
Europe: 2.400 - 2.483GHz, 5.15 - 5.35GHz, 5.47 - 5.725GHz
Japan: 2.400 - 2.497GHz, 4.90 - 5.091GHz, 5.15 - 5.35GHz, 5.47 - 5.725GHz
China: 2.400 - 2.483GHz, 5.725 -5.85GHz
•Modulation technique:
802.11 a/b/g/n
DSSS (DBPSK, DQPSK, CCK)
OFDM (BPSK, QPSK, 16-QAM, 64-QAM)
DSSS (Direct Sequence Spread Spectrum) with
DBPSK (Differential Binary Phase Shift Keying 1Mbps)
DQPSK (Differential Quaternary Phase Shift Keying 2Mbps), and
CCK (Complementary Code Keying 5.5&11Mbps), and
OFDM (Orthogonal Frequency Division Multiplexing with BPSK for
6,9Mbps, QPSK for 12,18Mbps, 16QAM for 24,36Mbps, 64QAM for
48,54Mbps)
•Channel Support:
802.11 b/g/n
US/Canada: (1 - 11)
Major European country: (1 - 13)
France: (10 - 13)
Japan: 11b: (1-13 or 14), 11g: (1 - 13)
China: (1 - 13)
802.11 a/n
US/Canada: 36, 38, 40, 44, 46, 48, 52, 54, 56, 60, 62, 64, 100, 102, 104, 108,
110, 112, 116,118, 120,124,126, 128, 132, 134, 136, 140,
149, 151, 153,157, 159, 161,165
Europe/Australia/New Zealand: 36, 38, 40, 44, 46, 48, 52, 54, 56, 60, 62, 64,
100, 102, 104, 108, 110, 112, 116, 118, 120,124,126,128, 132, 134, 136, 140
Japan: 36, 38, 40, 44, 46, 48, 52, 54, 56, 60, 62, 64,100, 102, 104, 108, 110,
112, 116, 118, 120, 124, 126, 128, 132, 134, 136, 140

OptiView®
Getting Started Guide
16
China: 149, 153, 157, 161, 165
•Operating Voltage: 3.3V +/- 5%
•Output Power:
-802.11a/b/g 17 dBm peak power
-802.11n 2.4Ghz HT20 18dBm peak power, 2.4Ghz HT40 18dBm peak
power, 5Ghz HT20 18dBm peak power5Ghz HT40 17dBm peak power
•Dimension: 112mm(L) x 48mm(W) x 0.787mm(T)
•Security:
64-bit, 128-bit, 152-bit WEP encryption
802.1X authentication
AES-CCM & TKIP Encryption
•Operating Temperature: 0 – 55 degrees Celsius
•Storage Temperature: -20 – 80 degrees Celsius
•Wi-Fi Alliance: WECA compliant
•WHQL: Microsoft® 2000, XP compliant
•FAA: S/W audio On/Off support
EMC Certificate:
•47 CFR FCC part 15 Subpart B / C Subsection15.247 / E Subsection 15.407
(USA)
•IC RSS-102, RSS-210 RSS-GEN certified (Canada)
•Telec (Japan)
•ETSI, EN300328, EN301489, EN301893, EN60950, EN61326-1:2006 (Europe)
•VCCI Class B
•Media Access Protocol : CSMA/CA with ACK architecture 32-bit MAC
•Embedded Antenna : Dual band metal PIFA antenna x2 and chip antenna x1