Flyingvoice G504 User manual

Contents
About This User Guide ......................................................................1
Contacting Flyingvoice...............................................................................................................................2
Purpose ......................................................................................................................................................3
Cross references..........................................................................................................................................3
Feedback ...................................................................................................................................................3
Declaration of Conformity..................................................................................................................................4
Part 15 FCC Rules........................................................................................................................................4
Warnings and Notes...........................................................................................................................................5
Warnings....................................................................................................................................................5
Notes..........................................................................................................................................................5
Chapter 1 Product description ..........................................................6
G504/G508........................................................................................................................................................7
LED Indicators and Interfaces.............................................................................................................................8
G504 ..........................................................................................................................................................8
G508 ..........................................................................................................................................................9
Hardware Installation.......................................................................................................................................10
Chapter 2 IVR Voice Prompt............................................................12
Interactive Voice Response (IVR)......................................................................................................................13
Start IVR ...................................................................................................................................................13
IVR Description ................................................................................................................................................13
Chapter 3 Basic Settings.................................................................19
WEB Page.......................................................................................................................................................20
About Password........................................................................................................................................20
URL Format...............................................................................................................................................20
WEB Interface Introduction.......................................................................................................................22
SIP Account Register.....................................................................................................................................23
Register one by one..................................................................................................................................23
Contents

Contents
Batch Registration ....................................................................................................................................24
Basic Function ...............................................................................................................................................25
Calling phone or extension numbers......................................................................................25
Direct IP calls...........................................................................................................................25
Call Hold..................................................................................................................................25
Call transfer.............................................................................................................................26
Conference..............................................................................................................................26
Chapter 4 Web Interface ..................................................................27
Login...............................................................................................................................................................28
Status...............................................................................................................................................................29
Network...........................................................................................................................................................29
WAN.........................................................................................................................................................29
LAN ..........................................................................................................................................................36
LAN Port..................................................................................................................................36
VPN..........................................................................................................................................................38
DMZ .........................................................................................................................................................40
MAC Clone................................................................................................................................................41
Port Setting ..............................................................................................................................................41
Routing.....................................................................................................................................................42
SIP Account......................................................................................................................................................43
Account....................................................................................................................................................43
FXS Settings.....................................................................................................................................44
SIP Settings...............................................................................................................................................50
VoIP QoS ..................................................................................................................................................51
Phone ..............................................................................................................................................................52
Preferences ..............................................................................................................................................52
Dial Rule...................................................................................................................................................56
Call Log.....................................................................................................................................................58
Administration................................................................................................................................................59
Management............................................................................................................................................59
Firmware Upgrade....................................................................................................................................64
Scheduled Tasks .......................................................................................................................................64
Provision ..................................................................................................................................................65

Contents
SNMP .......................................................................................................................................................67
TR-069......................................................................................................................................................68
Diagnosis..................................................................................................................................................69
Operating Mode .......................................................................................................................................70
System Log ...............................................................................................................................................70
Logout......................................................................................................................................................71
Reboot .....................................................................................................................................................71
Chapter 5 IPv6 address configuration ............................................73
Introduction .............................................................................................................................................74
IPv6 Advance............................................................................................................................................75
LAN DHCPv6 .............................................................................................................................................76
Configuring IPv6 .......................................................................................................................................77
Viewing WAN/LAN port status ..................................................................................................................80
Chapter 6 Troubleshooting Guide...................................................81
Configuring PC to get IP Address automatically................................................................................................. 82
Cannot connect to the Web ......................................................................................................................83
Forgotten Password..................................................................................................................................83

Table
Table
Table 1 Features at-a-glance.......................................................................................................................7
Table 2 G504 Front panel............................................................................................................................8
Table 3 G504 Rear panel.............................................................................................................................8
Table 4 G508 Front panel............................................................................................................................9
Table 5 G508 Front panel............................................................................................................................9
Table 6 IVR Menu Setting Options............................................................................................................. 14
Table 9 WEB Interface Introduction .......................................................................................................... 22
Table 10 Config SIP the Web Management Interface ................................................................................. 23
Table 11 Login details............................................................................................................................... 28
Table 12 Static IP...................................................................................................................................... 29
Table 13 DHCP ......................................................................................................................................... 31
Table 14 PPPoE ........................................................................................................................................ 32
Table 15 Bridge Mode .............................................................................................................................. 34
Table 16 LAN port .................................................................................................................................... 36
Table 17 PPTP .......................................................................................................................................... 38
Table 18 L2TP........................................................................................................................................... 39
Table 19 OpenVPN ................................................................................................................................... 40
Table 20 DMZ........................................................................................................................................... 40
Table 21 MAC Clone ................................................................................................................................. 41
Table 22 Port setting ................................................................................................................................ 41
Table 23 Routing...................................................................................................................................... 42
Table 24 Line............................................................................................................................................ 44

Table
Table 25 Audio configuration.................................................................................................................... 45
Table 26 Supplementary service ............................................................................................................... 46
Table 27 Advanced................................................................................................................................... 48
Table 28 SIP Settings ................................................................................................................................ 50
Table 29 VoIP QoS.................................................................................................................................... 51
Table 30 Preferences................................................................................................................................ 52
Table 31 Regional..................................................................................................................................... 53
Table 32 Features and call forward ........................................................................................................... 54
Table 33 Miscellaneous ............................................................................................................................ 55
Table 35 Dial Plan Syntactic...................................................................................................................... 56
Table 36 Call log....................................................................................................................................... 58
Table 37 Save Config File .......................................................................................................................... 59
Table 38 Administrator settings................................................................................................................ 60
Table 39 NTP settings ............................................................................................................................... 61
Table 40 Daylight Saving Time .................................................................................................................. 62
Table 41 System log Setting...................................................................................................................... 62
Table 42 Factory Defaults Setting.............................................................................................................. 63
Table 43 Factory Defaults ......................................................................................................................... 63
Table 44 Firmware upgrade...................................................................................................................... 64
Table 45 Scheduled Tasks ......................................................................................................................... 64
Table 46 Provision.................................................................................................................................... 65
Table 47 Firmware Upgrade...................................................................................................................... 66
Table 48 SNMP......................................................................................................................................... 67
Table 49 TR069 ........................................................................................................................................ 68
Table 50 Diagnosis ................................................................................................................................... 69

Table
Table 51 Operating mode ......................................................................................................................... 70
Table 52 System log.................................................................................................................................. 71
Table 53 Logout ....................................................................................................................................... 71
Table 54 IPv6 Modes ................................................................................................................................ 74
Table 55 Enabling IPv6.............................................................................................................................. 75
Table 56 Configuring Statefull IPv6............................................................................................................ 77

About This User Manual
1
This guide contains the following chapters:
Chapter 1 Product description
Chapter 2 IVR Voice Prompt
Chapter 3 Basic Settings
Chapter 4 Web Interface
Chapter 5 Troubleshooting Guide
About This User Guide
Thanks for choosing G504/G508 ATA. This product will
allow you to make ATA call using your broadband
connection. This manual provides basic information on
how to install and connect G504/G508 ATA to the
Internet. It also includes features and functions of network
switch with VoIP components, and how to use it correctly.
Before you can connect G504/G508 to the Internet and
use it, you must have a high-speed broadband connection
installed. A high-speed connection includes environments
such as DSL, cable modem, and a leased line.
G504/G508 ATA is a stand-alone device, which requires no
PC to make Internet calls. This product guarantees clear
and reliable voice quality on Internet, which is fully
compatible with SIP industry standard and able to
interoperate with many other SIP devices and software on
the market.

About This User Manual
2
Contacting Flyingvoice
M ain website:
http://www.flyingvoice.com/
Sales e nquiries:
[e-mail]
S upport enquiries:
s [e-mail]
Hotline:
010-67886296 0755-26099365
Address:
Rm 401, Building 1, JinAn Zhonghai Fortune Center, Shijingshan District, Beijing,
China.

About This User Manual
3
Purpose
The documents are intended to instruct and assist personnel in the operation, installation and
maintenance of the Flyingvoice equipment and ancillary devices. It is recommended that all personnel
engaged in such activities be properly trained. Flyingvoice disclaims all liability whatsoever, implied or
express, for any risk of damage, loss or reduction in system performance arising directly or indirectly
out of the failure of the customer, or anyone acting on the customer's behalf, to abide by the
instructions, system parameters, or recommendations made in this document.
Cross references
References to external publications are shown in italics. Other cross references, emphasized in blue text
in electronic versions, are active links to the references.
This document is divided into numbered chapters that are divided into sections. Sections are not
numbered, but are individually named at the top of each page, and are listed in the table of contents.
Feedback
We appreciate feedback from the users of our documents. This includes feedback on the structure,
content, accuracy, or completeness of our documents. Send feedback to [e-mail].

About This User Manual
4
Declaration of Conformity
Part 15 FCC Rules
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
 This device may not cause harmful interference, and
 This device must accept any interference received, including interference that may cause
undesired operation.
Class B Digital Device or Peripheral
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment can generate, use and radiate radio
frequency energy. If not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. However, there is no guarantee that interference does
not occur in a particular installation.
Note
Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interferences by one or more of the following measures:
 Reorient or relocate the receiving antenna.
 I ncrease the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
 Consult the dealer or an experienced radio/TV technician for help.

About This User Manual
5
Warnings and Notes
The following describes how warnings and notes are used in this document and in all documents of the
Flyingvoice document set.
Warnings
Warnings precede instructions that contain potentially hazardous situations. Warnings are used to alert
the reader to possible hazards that could cause loss of life or physical injury. A warning has the
following format:
Warning
Warning text and consequence for not following the instructions in the warning.
Notes
A note means that there is a possibility of an undesirable situation or provides additional
information to help the reader understand a topic or concept. A note has the following format:
Notes
Notes text and consequence for not following the instructions in the Notes.

6
Chapter 1 Product description
This chapter covers:
·G504/G508
·LED Indicators and Interfaces
·Hardware Installation

Chapter 1 Product description
7
G504/G508
Table 1 Features at-a-glance
Port/Model
G504
G508
Picture
WAN
1
1
LAN
1
1
FXS
4
8
Ethernet interface
2* RJ45 10/100M
2* RJ45 10/100M
Fax
T.30, T.38 Fax
Wire-speed NAT
Support
Voice Code
G.711 (A-law, U-law), G.729A/B, G.723, G.722 (Wide band)
Management
Voice menu, Web Management, Provision: TFTP/HTTP/HTTPS, TR069,
SNMP
VLAN
Support

Chapter 1 Product description
8
LED Indicators and Interfaces
G504
Table 2 G504 Front panel
Table 3 G504 Rear panel
LED/IO
status
Contents
RST
Press it to restore factory settings above 5S.
POWER
On(Red)
The ATA is powered on and running normally.
Off
The ATA is powered off.
PHONE1-4
Blinking(Green)
Not registered.
On (Green)
Registered.
N/A
Not available
IO interface
Contents
PHONE1-4
Connect to the phone.
LAN
Connectors for local networked devices.
WAN
Connector for accessing the Internet.
AC 100~220V
Connector for a power adapter.

Chapter 1 Product description
9
G508
Table 4 G508 Front panel
Table 5 G508 Front panel
LED/IO
Status
Contents
RST
Press it to restore factory settings above 5S.
POWER
On(Red)
The ATA is powered on and running normally.
Off
The ATA is powered off.
PHONE1-8
Blinking(Green)
Not registered.
On (Green)
Registered.
IO interface
Contents
PHONE1-4
Connect to the phone.
LAN
Connectors for local networked devices.
WAN
Connector for accessing the Internet.
AC 100~220V
Connector for a power adapter.

Chapter 1 Product description
10
Hardware Installation
Before configuring your ATA, please see the procedure below for instructions on connecting the device in your
network.
Procedure 1 Configuring the ATA
1. Connect analog phone to ATA Port with an RJ11 cable.
2. Connect the WAN port to the Interne your network’s modem/switch/router/ADSL
3. equipment using an Ethernet cable.
4. Connect one end of the power cord to the power port of the device. Connect the other end to the
wall outlet.
5. Check the Power, WAN, and LAN LED to confirm network connectivity.
Warning
Please do not attempt to use unsupported power adapters and do not remove power during
configuring or updating the device. Using other power adapters may damage
G504/G508 and will void the manufacturer warranty.

Chapter 1 Product description
11
Warning
Changes or modifications not expressly approved by the party responsible for
compliance can void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency cause harmful interference to radio
communications. However, there is no energy and, if not installed and used in accordance
with the instructions, may guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
 R eorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
 Consult the dealer or an experienced radio/TV technician for help.

12
This chapter contains:
·Interactive Voice Response (IVR)
·IVR description
Chapter 2 IVR Voice Prompt

Chapter 2 IVR Voice Prompt
13
Interactive Voice Response (IVR)
The device can be configured in two ways, as follows:
(1) Use IVR (Interactive Voice Response)
(2) the use of web pages
This chapter mainly introduces how to configure the ATA through IVR.
Start IVR
Users follow these steps to achieve IVR:
(1) Go off-hook and press the "****" key to start the IVR. Then the user will hear the voice prompt "1 WAN
port configuration...".
(2) According to different options, press any digit between 0 and 9, the device will broadcast the
corresponding content, the numbers 0 to 9 represent the details as shown in the chart below.
(3) After each setting is successful, the device will play "Please input option, 1 WAN port configuration...".
IVR Description
The following chart lists the IVR requirements and a detailed description:
Note
Before using IVR, please confirm analog phone is connected with ATA correctly.