Flyingvoice G504 User manual

Contents
About This User Guide ......................................................................1
Contacting Flyingvoice...............................................................................................................................2
Purpose ......................................................................................................................................................3
Cross references..........................................................................................................................................3
Feedback ...................................................................................................................................................3
Declaration of Conformity..................................................................................................................................4
Part 15 FCC Rules........................................................................................................................................4
Warnings and Notes...........................................................................................................................................5
Warnings....................................................................................................................................................5
Notes..........................................................................................................................................................5
Chapter 1 Product description ..........................................................6
G504/G508........................................................................................................................................................7
LED Indicators and Interfaces.............................................................................................................................8
G504 ..........................................................................................................................................................8
G508 ..........................................................................................................................................................9
Hardware Installation.......................................................................................................................................10
Chapter 2 IVR Voice Prompt............................................................12
Interactive Voice Response (IVR)......................................................................................................................13
Start IVR ...................................................................................................................................................13
IVR Description ................................................................................................................................................13
Chapter 3 Basic Settings.................................................................19
WEB Page.......................................................................................................................................................20
About Password........................................................................................................................................20
URL Format...............................................................................................................................................20
WEB Interface Introduction.......................................................................................................................22
SIP Account Register.....................................................................................................................................23
Register one by one..................................................................................................................................23
Contents

Contents
Batch Registration ....................................................................................................................................24
Basic Function ...............................................................................................................................................25
Calling phone or extension numbers......................................................................................25
Direct IP calls...........................................................................................................................25
Call Hold..................................................................................................................................25
Call transfer.............................................................................................................................26
Conference..............................................................................................................................26
Chapter 4 Web Interface ..................................................................27
Login...............................................................................................................................................................28
Status...............................................................................................................................................................29
Network...........................................................................................................................................................29
WAN.........................................................................................................................................................29
LAN ..........................................................................................................................................................36
LAN Port..................................................................................................................................36
VPN..........................................................................................................................................................38
DMZ .........................................................................................................................................................40
MAC Clone................................................................................................................................................41
Port Setting ..............................................................................................................................................41
Routing.....................................................................................................................................................42
SIP Account......................................................................................................................................................43
Account....................................................................................................................................................43
FXS Settings.....................................................................................................................................44
SIP Settings...............................................................................................................................................50
VoIP QoS ..................................................................................................................................................51
Phone ..............................................................................................................................................................52
Preferences ..............................................................................................................................................52
Dial Rule...................................................................................................................................................56
Call Log.....................................................................................................................................................58
Administration................................................................................................................................................59
Management............................................................................................................................................59
Firmware Upgrade....................................................................................................................................64
Scheduled Tasks .......................................................................................................................................64
Provision ..................................................................................................................................................65

Contents
SNMP .......................................................................................................................................................67
TR-069......................................................................................................................................................68
Diagnosis..................................................................................................................................................69
Operating Mode .......................................................................................................................................70
System Log ...............................................................................................................................................70
Logout......................................................................................................................................................71
Reboot .....................................................................................................................................................71
Chapter 5 IPv6 address configuration ............................................73
Introduction .............................................................................................................................................74
IPv6 Advance............................................................................................................................................75
LAN DHCPv6 .............................................................................................................................................76
Configuring IPv6 .......................................................................................................................................77
Viewing WAN/LAN port status ..................................................................................................................80
Chapter 6 Troubleshooting Guide...................................................81
Configuring PC to get IP Address automatically................................................................................................. 82
Cannot connect to the Web ......................................................................................................................83
Forgotten Password..................................................................................................................................83

Table
Table
Table 1 Features at-a-glance.......................................................................................................................7
Table 2 G504 Front panel............................................................................................................................8
Table 3 G504 Rear panel.............................................................................................................................8
Table 4 G508 Front panel............................................................................................................................9
Table 5 G508 Front panel............................................................................................................................9
Table 6 IVR Menu Setting Options............................................................................................................. 14
Table 9 WEB Interface Introduction .......................................................................................................... 22
Table 10 Config SIP the Web Management Interface ................................................................................. 23
Table 11 Login details............................................................................................................................... 28
Table 12 Static IP...................................................................................................................................... 29
Table 13 DHCP ......................................................................................................................................... 31
Table 14 PPPoE ........................................................................................................................................ 32
Table 15 Bridge Mode .............................................................................................................................. 34
Table 16 LAN port .................................................................................................................................... 36
Table 17 PPTP .......................................................................................................................................... 38
Table 18 L2TP........................................................................................................................................... 39
Table 19 OpenVPN ................................................................................................................................... 40
Table 20 DMZ........................................................................................................................................... 40
Table 21 MAC Clone ................................................................................................................................. 41
Table 22 Port setting ................................................................................................................................ 41
Table 23 Routing...................................................................................................................................... 42
Table 24 Line............................................................................................................................................ 44

Table
Table 25 Audio configuration.................................................................................................................... 45
Table 26 Supplementary service ............................................................................................................... 46
Table 27 Advanced................................................................................................................................... 48
Table 28 SIP Settings ................................................................................................................................ 50
Table 29 VoIP QoS.................................................................................................................................... 51
Table 30 Preferences................................................................................................................................ 52
Table 31 Regional..................................................................................................................................... 53
Table 32 Features and call forward ........................................................................................................... 54
Table 33 Miscellaneous ............................................................................................................................ 55
Table 35 Dial Plan Syntactic...................................................................................................................... 56
Table 36 Call log....................................................................................................................................... 58
Table 37 Save Config File .......................................................................................................................... 59
Table 38 Administrator settings................................................................................................................ 60
Table 39 NTP settings ............................................................................................................................... 61
Table 40 Daylight Saving Time .................................................................................................................. 62
Table 41 System log Setting...................................................................................................................... 62
Table 42 Factory Defaults Setting.............................................................................................................. 63
Table 43 Factory Defaults ......................................................................................................................... 63
Table 44 Firmware upgrade...................................................................................................................... 64
Table 45 Scheduled Tasks ......................................................................................................................... 64
Table 46 Provision.................................................................................................................................... 65
Table 47 Firmware Upgrade...................................................................................................................... 66
Table 48 SNMP......................................................................................................................................... 67
Table 49 TR069 ........................................................................................................................................ 68
Table 50 Diagnosis ................................................................................................................................... 69

Table
Table 51 Operating mode ......................................................................................................................... 70
Table 52 System log.................................................................................................................................. 71
Table 53 Logout ....................................................................................................................................... 71
Table 54 IPv6 Modes ................................................................................................................................ 74
Table 55 Enabling IPv6.............................................................................................................................. 75
Table 56 Configuring Statefull IPv6............................................................................................................ 77

About This User Manual
1
This guide contains the following chapters:
Chapter 1 Product description
Chapter 2 IVR Voice Prompt
Chapter 3 Basic Settings
Chapter 4 Web Interface
Chapter 5 Troubleshooting Guide
About This User Guide
Thanks for choosing G504/G508 ATA. This product will
allow you to make ATA call using your broadband
connection. This manual provides basic information on
how to install and connect G504/G508 ATA to the
Internet. It also includes features and functions of network
switch with VoIP components, and how to use it correctly.
Before you can connect G504/G508 to the Internet and
use it, you must have a high-speed broadband connection
installed. A high-speed connection includes environments
such as DSL, cable modem, and a leased line.
G504/G508 ATA is a stand-alone device, which requires no
PC to make Internet calls. This product guarantees clear
and reliable voice quality on Internet, which is fully
compatible with SIP industry standard and able to
interoperate with many other SIP devices and software on
the market.

About This User Manual
2
Contacting Flyingvoice
M ain website:
http://www.flyingvoice.com/
Sales e nquiries:
[e-mail]
S upport enquiries:
s [e-mail]
Hotline:
010-67886296 0755-26099365
Address:
Rm 401, Building 1, JinAn Zhonghai Fortune Center, Shijingshan District, Beijing,
China.

About This User Manual
3
Purpose
The documents are intended to instruct and assist personnel in the operation, installation and
maintenance of the Flyingvoice equipment and ancillary devices. It is recommended that all personnel
engaged in such activities be properly trained. Flyingvoice disclaims all liability whatsoever, implied or
express, for any risk of damage, loss or reduction in system performance arising directly or indirectly
out of the failure of the customer, or anyone acting on the customer's behalf, to abide by the
instructions, system parameters, or recommendations made in this document.
Cross references
References to external publications are shown in italics. Other cross references, emphasized in blue text
in electronic versions, are active links to the references.
This document is divided into numbered chapters that are divided into sections. Sections are not
numbered, but are individually named at the top of each page, and are listed in the table of contents.
Feedback
We appreciate feedback from the users of our documents. This includes feedback on the structure,
content, accuracy, or completeness of our documents. Send feedback to [e-mail].