Force 21264 Alpha PCI/ISA SBC Operation manual

FORCE21264 AlphaPCI/ISA SBC
UserInformation forthe 3X-EBM65
Part Number: EK-A0949-UG A2
April 2000
This manual contains user information for the FORCE 21264 Alpha PCI/ISA SBC
3X-EBM65. The manual provides details of the physical, environmental, electrical
and operational characteristics.
Revision/Update Information: 1.1
FORCE COMPUTERS, Inc. and its subsidiaries
San Jose, CA

0
First Printing, August 1999
While FORCE COMPUTERS believes the information in this publication is correct as of the date of publication, it is
subject to change without notice.
FORCE COMPUTERS, INC. AND ITS SUBSIDIARIES SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN NOR FOR INDIRECT, SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS
MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND FORCE COMPUTERS, INC. AND ITS
SUBSIDIARIES DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, AND EXPRESSLY
DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE,
GOOD TITLE AND AGAINST INFRINGEMENT.
This publication contains information protected by copyright. No part of this publication may be photocopied or reproduced
in any form without prior written consent from FORCE COMPUTERS, Inc.
© 1999,2000 FORCE COMPUTERS, Inc. Certain portions
© 1997,1998,1999 Digital Equipment Corporation
© 1999,2000 SMART Modular Technologies, Inc. Certain portions
All rights reserved.
The FORCE COMPUTERS logo is a trademark of FORCE COMPUTERS, Inc.
Compaq, the Compaq logo, and the Digital logo are registered in the U.S. Patent and Trademark Office. DEC, DIGITAL,
and OpenVMS are trademarks of Compaq Computer Corporation.
UNIX and Tru64 UNIX are registered trademarks in the United States and other countries licensed exclusively through
X/Open Company, Ltd.
The following are third-party trademarks:
Microsoft and Windows NT are trademarks of the Microsoft Corporation.
All other trademarks and registered trademarks are the property of their respective holders.
This document was prepared using Microsoft Word 2000.

0
FCC Notice
This equipment is designed to comply with the Class B digital devices, pursuant of the FCC rules, it is incumbent upon
Original Equipment Manufacturers (OEMs) to obtain regulatory consolidated system FCC approval. These limits are
designed to provide protection against harmful interference in a residential situation.
If the OEM decides to use the Audio Interface of the FORCE 21264 Alpha PCI/ISA SBC then the equipment is rated a
Class A device, pursuant to FCC rules and EN55022 standard as below:
EN55022
Warning!
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user
may be required to take adequate measures.
Achtung!
Dieses ist ein Gerät der Funkstörgrenzwertklasse A. In Wohnbereichen können bei Betrieb dieses Gerätes
Rundfunkstörungen auftreten, in welchen Fällen der Benutzer für entsprechende Gegenmaßnahmen verantwortlich
ist.
Attention!
Ceci est un produit de Classe A. Dans un environnement domestique, ce produit risque de créer des interférences
radioélectriques, il appartiendra alors à l'utilisateur de prendre les mesures spécifiques appropriées.
FCC
This equipment generates, uses, and may emit radio frequency energy. The equipment has been type tested and found
to comply with the limits for a Class A digital device pursuant to Part 15 of FCC rules, which are designed to provide
reasonable protection against such radio frequency interference. It is incumbent on the Original Equipment
Manufacturers (OEM) to obtain regulatory consolidated system approval. Operation of this equipment in a
residential area may cause interference in which case the user at their own expense will be required to take whatever
measures may be required to correct the interference. Any changes or modifications made to this equipment may void
the user’s authority to operate this equipment.
Any changes or modifications made to this equipment may void the user's authority to operate this equipment.

v
Table of Contents
Preface
System Summary .............................................................................1–1
Checking Your Kit...................................................................................................... 1–2
Versions Available ............................................................................................... 1–2
Kit Contents......................................................................................................... 1–3
Warranty and Ordering Information............................................................................ 1–4
Returning Products to FORCE Hardware Maintenance......................................... 1–4
FRUs and Order Numbers ........................................................................................... 1–6
Product Features.......................................................................................................... 1–7
Layout and Architecture.............................................................................................. 1–8
Component Layout ............................................................................................... 1–8
System Architecture ...................................................................................................1–12
Specifications and Performance..................................................................................1–13
Technical Specifications......................................................................................1–13
Acoustic Noise Emission .....................................................................................1–15
Schallemissionswerte...........................................................................................1–15
Performance Metrics............................................................................................1–16
Physical Mounting .....................................................................................................1–17
Getting Started................................................................................. 2–1
Antistatic Precautions.................................................................................................. 2–2
Before Installing the SBC............................................................................................ 2–3
Installing the SBC....................................................................................................... 2–4
Attaching Cables to the SBC....................................................................................... 2–6
Powering Up the SBC and Console Functionality........................................................ 2–7
SRM Console Functionality.................................................................................. 2–7
For Further Information .............................................................................................. 2–8
Physical Description........................................................................3–1
Core Module Assembly ............................................................................................... 3–2
Component Numbering System ............................................................................ 3–2
CPU Card Components......................................................................................... 3–3
I/O Card Components........................................................................................... 3–5
Connectors / Jumpers On the CPU Card...................................................................... 3–7
CPU-I/O Card Connector (J7)............................................................................... 3–8
Fan Power Connector (J11)..................................................................................3–10

vi
Main Memory DIMM Connectors (J6, J8, J9, J10).............................................. 3–11
PICMG PCI/ISA Edge Connector....................................................................... 3–14
3.3V SBC Power Connector (J13)....................................................................... 3–17
USB Connector (J1)............................................................................................ 3–18
Reset/ Halt Enable Jumper (J5)........................................................................... 3–19
Connectors / Jumpers on the I/O Card....................................................................... 3–20
Audio Connector (J4) ......................................................................................... 3–21
Battery Holder (J17) ........................................................................................... 3–22
CPU-I/O Card Connector (J5)............................................................................. 3–22
EIDE Interface Connectors (J8 & J9).................................................................. 3–23
Floppy Disk Connector (J10) .............................................................................. 3–24
Keyboard/Mouse Connector (J3)......................................................................... 3–25
OCP LED Display and Server Manager Connector (J7)...................................... 3–26
Off-SBC Connector (J6) ..................................................................................... 3–27
Parallel Port Connector (J11).............................................................................. 3–30
Serial Port COM 1 and 2 Connectors (J1 & J2)................................................... 3–31
Server Management Expansion Connectors (J15 & J16)..................................... 3–32
Flash Programming Jumper (J14)....................................................................... 3–33
Watchdog Enable Jumper (J13) .......................................................................... 3–33
SROM Program Selection Switches (E26)................................................................. 3–34
LEDs......................................................................................................................... 3–34
Component Installation and Handling............................................4–1
Antistatic Precautions.................................................................................................. 4–2
Main Memory DIMMs ................................................................................................ 4–3
Main Memory DIMMs ................................................................................................ 4–3
Installing a Main Memory DIMM ........................................................................ 4–4
Removing a Main Memory DIMM ....................................................................... 4–4
Removing and Replacing the Battery........................................................................... 4–5
Using the SRM Console...................................................................5–1
SRM Console Conventions.......................................................................................... 5–2
SRM Console Special Characters................................................................................. 5–2
SRM Console Environment Variables ......................................................................... 5–3
SRM Console RAM file system ................................................................................... 5–4
SRM Console Commands............................................................................................ 5–4
Keyboard Setup......................................................................................................... 5–21
SRM Console Countdown Codes............................................................................... 5–23
Supported Console Devices........................................................................................ 5–24
Supported Console Memory Maps and Drivers.......................................................... 5–24
Environment Data.............................................................................6–1
Thermal Management ................................................................................................. 6–2
Thermal Device Characteristics............................................................................ 6–2
Airflow Considerations......................................................................................... 6–3
Thermal Design.................................................................................................... 6–3
SBC Power Requirements............................................................................................ 6–4
EMC Considerations ................................................................................................... 6–5
Address Maps...................................................................................A–1

vii
Address Map Sections.................................................................................................A–2
PCI and ISA Ports.......................................................................................................A–3
FlashROM Memory.....................................................................................................A–2
Interrupt Routing..............................................................................B–1
ISA Interrupts .............................................................................................................B–2
ISA DMA....................................................................................................................B–3
Operating System Installation Notes..............................................C–1
Getting Started............................................................................................................C–2
How to Obtain the Latest Firmware.............................................................................C–2
Tru64 UNIX Installation Notes ...................................................................................C–2
Open VMS Installation Notes......................................................................................C–2
OpenVMS 7.1-2 Cover Letter for 3X-EBM65-AV................................................C–2
Diagnostics and Troubleshooting..................................................D–1
Troubleshooting Guidelines.........................................................................................D–2
SROM Initialization....................................................................................................D–4
SRM Initialization.......................................................................................................D–6
Eiger SRM Emergency Recovery (from floppy disk)....................................................D–6
SRM Diagnostic Overview ..........................................................................................D–8
Exerciser Script...........................................................................................................D–9
Test Descriptions..................................................................................................D–9
Quick Start Guide to the test script .....................................................................D–11
Example:-Running the test script.......................................................................D–14
Test Status..........................................................................................................D–15
Finishing Testing ...............................................................................................D–17
Figures
Figure 1-1: Overview of the Major Components on the CPU Card............................... 1–9
Figure 1-2: Overview of the Major Components on the I/O card.................................1–11
Figure 1-3: System Architecture of the FORCE 21264 Alpha PCI/ISA SBC...............1–12
Figure 1-4: Dimensioned Side View of the FORCE 21264 Alpha PCI/ISA SBC.........1–17
Figure 1-5: Dimensional Drawing of the CPU Card....................................................1–18
Figure 1-6: Dimensional Drawing of the I/O Card......................................................1–19
Figure 2-1: Installing the FORCE 21264 Alpha PCI/ISA SBC .................................... 2–5
Figure 3-1: Typical Core Module Assembly of the FORCE 21264 Alpha PCI/ISA SBC3–2
Figure 3-2: Location of Connectors and Sockets on the CPU Card............................... 3–3
Figure 3-3: Location of Connectors and Jumpers on the I/O Card................................ 3–5
Figure 3-4: Connection of Dynamic Speaker ..............................................................3–28
Figure 3-5: Connection of IDE Busy LED ..................................................................3–28
Figure 3-6: Connection of a Push Button Switch.........................................................3–29
Figure 3-7: Connection of a KEYLOCK switch..........................................................3–29
Figure 3-8 SROM Switch Pack with all switches off (default).....................................3–34
Figure 4-1: Installing a Main Memory DIMM............................................................. 4–4
Figure 4-2: Inserting and Removing the Battery .......................................................... 4–6
Figure D-1 Exerciser and Diagnostic script header....................................................D–13

viii
Figure D-2 test script sample output ..........................................................................D–14
Figure D-3 Testing Status Reports.............................................................................D–16
Figure D-4 Error Report............................................................................................D–16
Figure D-5 Finishing Testing Output.........................................................................D–17
Tables
Table 1-1: Variants Available of the FORCE 21264 Alpha PCI/ISA SBC.................... 1–2
Table 1-2: FRUs For the FORCE 21264 Alpha PCI/ISA SBC...................................... 1–6
Table 1-3: Summary of Features for the FORCE 21264 Alpha PCI/ISA SBC............... 1–7
Table 1-4: Input/Output Interfaces of the FORCE 21264 Alpha PCI/ISA SBC............. 1–7
Table 1-5: Location of Technical Specifications......................................................... 1–13
Table 1-6: Electrical Characteristics.......................................................................... 1–13
Table 1-7: Physical Characteristics............................................................................ 1–13
Table 1-8: Operating Environmental Characteristics ................................................. 1–14
Table 1-9: Non-Operating Environmental Characteristics.......................................... 1–14
Table 1-10: Acoustic Noise Emission Values............................................................. 1–15
Table 1-11: Schallemissionswerte.............................................................................. 1–15
Table 1-12: SPECint95, SPECfp95 Metrics............................................................... 1–16
Table 2–1: Further Information On Getting Started..................................................... 2–8
Table 3-1: Numbering of Connectors........................................................................... 3–2
Table 3-2: Components on the CPU Card.................................................................... 3–4
Table 3-3: Connectors on the I/O Card........................................................................ 3–6
Table 3-4: Pin Functions of Connector J7.................................................................... 3–8
Table 3-5: Pin Functions for Connector J11............................................................... 3–10
Table 3-6: Pin Functions of the DIMM Connectors J6, J8, J9 and J10........................ 3–12
Table 3-7: PICMG PCI/ISA Edge Connector (ISA Pin Functions)............................. 3–14
Table 3-8: PICMG PCI/ISA Edge Connector (PCI Pin Functions)............................. 3–15
Table 3-9: Pin Functions for Connector J13............................................................... 3–17
Table 3-10: Pin Functions for Connector J1............................................................... 3–18
Table 3-11: Pin Positions For Jumper J5.................................................................... 3–19
Table 3-12: Pin Functions of Connector J4 ................................................................ 3–21
Table 3-13: Pin Functions for the EIDE Interface Connectors J8,J9........................... 3–23
Table 3-14: Pin Functions for Floppy Disk Connector J10 ......................................... 3–24
Table 3-15: Pin Functions for Connector J3............................................................... 3–25
Table 3-16: Pin Functions for Connector J7............................................................... 3–26
Table 3-17: Pin Functions of Connector J6 ................................................................ 3–27
Table 3-18: Pin Functions for the External Parallel Connector J11 ............................ 3–30
Table 3-19: Pin Functions for the External Serial Port Connectors J1 and J2............. 3–31
Table 3-20: Pin Functions for Connector J15............................................................. 3–32
Table 3-21: Pin Functions for Connector J16............................................................. 3–32
Table 3-22: Pin Positions for Jumper J14................................................................... 3–33
Table 3-23: Pin Positions for Jumper J13................................................................... 3–33
Table 3-24: SROM Switch Pack Selections E23......................................................... 3–34
Table 3-25: Functions of the Status LEDs.................................................................. 3–34
Table 4-1: Supported DIMM Sizes and Technologies .................................................. 4–3
Table 4-2: Main Memory DIMMs Available From FORCE COMPUTERS.................. 4–4
Table 5-1: SRM Console Conventions......................................................................... 5–2
Table 5-2: SRM Console Special Characters................................................................ 5–2
Table 5-3: SRM Console Environment Variables......................................................... 5–3
Table 5-4: boot Command Options.............................................................................. 5–6
Table 5-5: boot Command Examples........................................................................... 5–7
Table 5-6: set Command Options ................................................................................ 5–8
Table 5-7: set Command Examples ............................................................................. 5–8

ix
Table 5-8: show Command Options............................................................................. 5–9
Table 5-9: show Command Examples.......................................................................... 5–9
Table 5-10: examine Command Options.....................................................................5–10
Table 5-11: examine Command Examples..................................................................5–11
Table 5-12: deposit Command Options.......................................................................5–12
Table 5-13: deposit Command Examples....................................................................5–12
Table 5-14: ls Command Options...............................................................................5–13
Table 5-15: echo Command Options...........................................................................5–13
Table 5-16: grep Command Options...........................................................................5–14
Table 5-17: edit Commands........................................................................................5–14
Table 5-18: Command Examples................................................................................5–14
Table 5-19: isacfg Command Options.........................................................................5–16
Table 5-20: help Command Options...........................................................................5–18
Table 5-21: help Command Examples........................................................................5–18
Table 5-22: Language Name Environment Variables..................................................5–21
Table 5-23: SRM Console Countdown Codes .............................................................5–23
Table 5-24: SRM Console Supported Devices.............................................................5–24
Table 5-25: Console Memory Maps............................................................................5–24
Table 5-26: Console Drivers.......................................................................................5–25
Table 6–1: Maximum CPU Power Dissipation for CPU Frequency.............................. 6–2
Table 6–2: Maximum Case Temperatures.................................................................... 6–3
Table 6–3: SBC DC Power Requirements at 500 MHz................................................. 6–4
Table 6–4: Clock Frequencies for the CPU Card.......................................................... 6–6
Table 6–5: Clock Frequencies for the I/O Card............................................................ 6–6
Table A–1: Address Map of the FORCE 21264 Alpha PCI/ISA SBC...........................A–2
Table A–2: PCI and ISA Port Address Map.................................................................A–3
Table A–3: FlashROM Memory Address Map.............................................................A–2
Table B-1: IRQ Defaults for the FORCE 21264 Alpha PCI/ISA SBC ..........................B–2
Table B-2: DMA Channel Assignments ......................................................................B–3
Table D-1:Troubleshooting Guidelines for the FORCE 21264 Alpha PCI/ISA SBC.....D–2
Table D-2: OCP LED Display Codes During SROM Initialisation...............................D–4
Table D-3: SROM Hardware Or Configuration Error Codes........................................D–5
Table D-4: OCP LED Display During the SRM Console Power Up .............................D–6
Table D-5: Devices Tested by Test Script ..................................................................D–10

xi
Preface
This manual provides reference, configuration and component installation information for the
FORCE 21264 Alpha PCI/ISA SBC, an Alpha-based single board computer. The manual
includes a physical description of the SBC, its components, and essential electrical,
environmental and operational data.
Audience
This manual is for Original Equipment Manufacturers (OEMs) carrying out system
integration with the FORCE 21264 Alpha PCI/ISA SBC.
Purpose of this Manual
This manual provides information and design details for system integration customers to
integrate the FORCE 21264 Alpha PCI/ISA SBC into a standard or custom application. The
manual also provides firmware and configuration information.
Conventions
The following conventions are used in this manual:
Convention Description
n.nn A period in numerals signals the decimal point indicator. For example, 1.75
equals one and three-fourths.
nn nnn A space character separates digits in numerals with 5 or more digits. For
example, 10 000 equals ten thousand.
Italic type Indicates the following:
•Complete titles of associated documents and section references.
•Online electronic addresses.
•Emphasized words.
•Non-English words, for example via.
bold type In procedures, (n) refers to the number in the corresponding figure.
Tips contain usage hints and guidelines.
A Note contains information of special importance to the reader.
A Caution contains information to prevent damage to the equipment.
A WARNING contains information to prevent personal injury.

xii
Convention Description
In text, bold type represents the following:
•Highlighting for the first occurrence of a term
referenced in the glossary.
•An item selection from a menu, for example Run Program
•The name of a menu, for example Select Setup.
•The name of a key on the keyboard, for example Enter.
_L Indicates a logic low. For example VALUE_L is a logic low of VALUE.
*An asterisk (*) in a part number signifies any character in a particular
position in a part number. For example, ETMXE-*D refers to the part
numbers ETMXE-AD, ETMXE-BD, ETMXE-CD, and so on.
Monospace
courier Represents user input in interactive examples.
For More Information
For more information, refer to the following:
•Your supplier
•A FORCE COMPUTERS Field Applications Engineer
•The World Wide Web page available on the FORCE COMPUTERS site:
http://www.forcecomputers.com/
•Internet newsgroups including comp.sys.dec. These are monitored by the FORCE
COMPUTERS design support group.
•Email: DMCCsupp[email protected]
Related Documentation
The following related documentation is available:
FORCE Documentation
•Alpha AXP Architecture Handbook, part number EC-H1689-10
•COMPAQ UNIX Installation Guide for V4.0F, part number AA-PS2DF-TE
•OEM Information for the ETMXE-AD/BD Enclosure, part number EK-A0798-IN.
•OEM Information for the ETMXB-AA Backplane, part number EK-A0802.IN
•OEM Information for the ETMXE-CD/CR/CT Enclosure, part number EK-A0800.IN
•OEM Information for the ETMXB-AB Backplane, part number EK-A0803.IN
•OEM Information for the DMCC Backplanes, part number EK-A0929-IN
•OEM Information for the ETMXE-DR/DT Enclosure, part number EK-A0927.IN
Third Party Documentation
•PCI Local Bus Specification, Revision 2.1
•ISA Bus Specification P996
•PICMG PCI/ISA Card Edge Connector for Single Board Computers, Revision 2

FORCE 21264 Alpha PCI/ISA SBC User Information for the EBM65 1–1
1
System Summary
The FORCE 21264 Alpha PCI/ISA SBC is an Alpha-based SBC that supports a variety of
PICMG-compliant backplanes. The SBC allows for a wide range of memory options, and
supports various numbers of PCI and ISA connectors via suitable backplanes. This chapter
summarizes the FORCE 21264 Alpha PCI/ISA SBC in the following sections:
•Checking Your Kit
•Warranty and Ordering Information
•FRUs and Order Numbers
•Product Features
•Layout and Architecture
•Specifications and Performance
•Physical Mounting

System Summary
1–2 FORCE 21264 Alpha PCI/ISA SBC User Information for the EBM65
Checking Your Kit
____________________________Caution __________________________
Take care when handling the FORCE 21264 Alpha PCI/ISA SBC. The SBC and
its active components are sensitive to electrostatic discharge (ESD), and can easily
be damaged. You should take anti-ESD precautions such as wearing isolation
gloves or an antistatic wriststrap.
______________________________________________________________
____________________________Vorsicht __________________________
Vorsicht im Umgang mit dem FORCE 21264 Alpha PCI/ISA SBC. Die Karte und
deren electronische Bauelemente dürfen keine Electrostatischen Entladung (ESD)
ausgesetzt sein; sie können leicht beschädigt werden. Bitte treffen Sie
Vorkehrungen gegen ESD, wie beispeilsweise durch Tragen von
Isolierhandschuhen oder antistatischem Armband.
______________________________________________________________
You should check the contents of your FORCE 21264 Alpha PCI/ISA SBC kit when you
receive your shipment. If there are any parts missing contact your FORCE representative. You
should:
•Check that you have the correct version of the FORCE 21264 Alpha PCI/ISA SBC
•Check that all the appropriate parts are present in your kit
The sections Versions Available and Kit Contents provide information to help you verify the
contents of your kit.
Versions Available
The variants available of the FORCE 21264 Alpha PCI/ISA SBC are listed in Table 1-1.
Table 1-1: Variants Available of the FORCE 21264 Alpha PCI/ISA SBC
SBC Designation Clock Speed Operating System
3X-EBM65-AA 500 MHz No OS, Windows NT 4.0 HAL floppy included
3X-EBM65-AZ 500 MHz TRU64 UNIX
3X-EBM65-AX 500 MHz No Software
3X-EBM65-AV 500 MHz OpenVMS

System Summary
FORCE 21264 Alpha PCI/ISA SBC User Information for the EBM65 1–3
Kit Contents
The following items are common to all FORCE 21264 Alpha PCI/ISA SBC kits:
•CPU card, 500MHz, 4MB cache
•I/O card
•DC Power cable, 3.3 V
•20-position ribbon cable assembly for connection to DMCC backplane
•40-position fine pitch ribbon cable for connection to I/O card
•Micro 9-way D-type to standard D-type connector adapter cable (Quantity: 2)
•Combination Keyboard/Mouse adapter cable
Items that are kit-specific are as follows:
3X-EBM65 -AZ, -AV, -AA, -AX
•-AZ TRU64 UNIX License, User Manual
•-AV OpenVMS License. OpenVMS Ship Kit floppy disk supplied depends on OpenVMS
revision, User Manual
•-AA No Operating System, Windows NT 4.0 HAL floppy disk included, User Manual
•-AX No Software
For further information see the section Product Features.

System Summary
1–4 FORCE 21264 Alpha PCI/ISA SBC User Information for the EBM65
Warranty and Ordering Information
This section provides warranty and ordering information on the FORCE 21264 Alpha
PCI/ISA SBC.
Returning Products to FORCE Hardware Maintenance
All FORCE 21264 Alpha PCI/ISA SBC products carry a two year Return-to-FORCE
warranty, as described in the following sections.
Hardware Warranty
The Hardware Warranty is a limited warranty consisting of return to FORCE hardware
support. It provides free repair or replacement of the system or option field replaceable unit
(FRU) through the customer Return-to-FORCE process (RSP) as detailed in this chapter.
Availability
Warranty is available worldwide to Customers. Proof of purchase or ownership of equipment,
including serial numbers, may be required.
Response Time
FORCE uses best efforts to replace eligible FRUs identified by customers as defective, via an
advanced exchange replacement through the RSP.
Defective FRUs must be received at the factory within 10 days of shipment of replacement
FRU or the Customer will be billed for replacement part at full Country List Price (CLP).
Eligible Parts
FRUs as defined by FORCE are the only parts eligible for coverage. FRUs in need of repair
due to improper treatment or use are not eligible for return. Improper treatment includes, but
is not limited to; lifted or burnt etches or contamination due to non-FORCE repair or
modification. FRUs which have been defaced by removing serial numbers, etch levels, or key
components are not eligible for return.
If FRUs are returned that are subsequently deemed ineligible, FORCE may demand return of
any replacement FRUs or charge the customer the full list price value of replacement FRUs
and will return the ineligible FRUs to the customer upon receipt of payment or the
replacement FRUs.
Replacement FRUs will be at the current revision level and may be refurbished. In the event
newly installed field Engineering Change Orders (ECOs) cause an incompatibility or other
interference within the customer's system, the customer accepts responsibility or such
incompatibility or interference.

System Summary
FORCE 21264 Alpha PCI/ISA SBC User Information for the EBM65 1–5
Purchaser Responsibility
Please note the following customer responsibilities:
•The customer is responsible for installing the equipment.
•Fault diagnosis and equipment disassembly is the sole responsibility of the customer on
returns of FRUs.
•The customer shall properly package and prepay transportation cost of FRUs sent to
FORCE.
•The customer assumes all risk of loss or damage to FRUs in transit to FORCE.
Pre-Call Checklist
Prior to calling FORCE or your authorized reseller, please follow the pre-call checklist. This
allows FORCE to assist you more quickly and efficiently. The pre-call checklist is as follows:
•Consult your product user documentation that is included with your product to assure that
your system features are properly configured.
•Execute the customer diagnostics provided with your product, if applicable, and record
the information. Consult the accompanying user documentation for more details on
operation of this utility.
•Determine the product model number and serial number to enable processing of warranty
support.
Return-to-FORCE Process
In order to return products under warranty, the customer needs to contact the FORCE
Customer Service Representative via the SAP order process. The customer will be provided
with a Return Material Authorization (RMA#) and an address to which to send the defective
material which would normally be the Scotland factory for European customers or the
Fremont factory for U.S and Asia customers. The customer is responsible for sending the
product to the address provided. The Customer pays for transportation for Return-to-FORCE
warranty to the factory. FORCE pays transportation for return to the customer.
The factory addresses are as follows:
SMART Modular Technologies, Inc.
4305 Cushing Parkway
Fremont, CA
94538, USA
Tel. [phone]
Fax [phone]
SMART Modular Technologies (Europe) Ltd.
5 Kelvin Park South
Kelvin South Industrial Estate
East Kilbride
Scotland
G75 0RH
Tel. (+44) (0) 01355 595000
Fax. (+44) (0) 01355 595001

System Summary
1–6 FORCE 21264 Alpha PCI/ISA SBC User Information for the EBM65
FRUs and Order Numbers
Table 1-2lists order numbers for the FRUs associated with the FORCE 21264 Alpha PCI/ISA
SBC.
_____________________________ Note____________________________
It is recommended to return the FORCE 21264 Alpha PCI/ISA SBC as a sellable
entity.
______________________________________________________________
Table 1-2: FRUs For the FORCE 21264 Alpha PCI/ISA SBC
Product Description Estimated MTBF FRU Number
83,717 hrs at 25°C
51,802 hrs at 40°C
33,818 hrs at 55°C
3X-EBM65-AX
(no software)
103,317 hrs at 25°C
61,254 hrs at 40°C
39,219 hrs at 55°C
CPU : 54-30056-01
3X-EBM65 -
AW, -AZ, -
AA, -AX
500 MHz PICMG SBC
441,315 hrs at 25°C
335,710 hrs at 40°C
245,558 hrs at 55°C
I/O : 54-30054-01
32 MB DIMMs x 4 = 128MB TBD SN-MSP01-KA
64 MB DIMMs x 4 = 256MB 378,000 hrs at 25°CSN-MSP01-KB
128 MB DIMMs x 4 = 512MB 286,000 hrs at 25°CSN-MSP01-KC
256 MB DIMMs x 4 = 1GB 266,000 hrs at 25°CSN-MSP01-KD
Battery 3.0 V (2032), Coin Cell 16,949,200 hrs at 50°C12-41474-05
SBC Fan Fan, 12 V, 80 mm, EBM 65 100,000 hrs life at
60°C12-45686-01
SBC Cable 10 way OCP Cable 99,999,999 hrs at 50°C17-04045-02
SBC Cable 40 way IO cable 99,999,999 hrs at 50°C17-04892-01
SBC Cable 20 way off SBC cable 99,999,999 hrs at 50°C17-04682-02
SBC Cable 3.3 V Power Cable 99,999,999 hrs at 50°C17-04230-01
•The calculated MTBFs for memory and EBM MTBFs are estimated values, prepared in
accordance with MIL-HDBK-217F methodology, for a ground benign environment.
•DIMM MTBFs are soft error rate, hard error rate MTBFs are an order of magnitude
greater.
•Fan life shown obtained from fan manufacturers.
•3X-EBM65 MTBFs shown are from the RELEX 6.2 modeling package.

System Summary
FORCE 21264 Alpha PCI/ISA SBC User Information for the EBM65 1–7
Product Features
Table 1-3summarizes the system features of the SBC, Table 1-4lists the I/O interfaces.
Table 1-3: Summary of Features for the FORCE 21264 Alpha PCI/ISA SBC
Feature Characteristic
Operating systems TRU64 UNIX, OpenVMS
CPU Architecture Alpha
Processor Alpha 21264
CPU clock speed 500 MHz
Cache size 4 MB
Cache speed 200 MHz
Main memory 128 MB -1 GB implemented with PC100
registered/buffered SDRAM DIMMs
PICMG Compliant 64-bit PCI, 16-bit ISA
Operator Control Panel (OCP)
interface Provides operator information about the SBC
I/O access E-IDE and floppy disk interfaces, serial ports, parallel
port, speaker, reset, LED display, keyboard/mouse
connector, USB port
Floppy disk size 1.44 MB, 2.88 MB
Real time clock/NVRAM Estimated battery life: 3 years
Watchdog timer Yes
Server management Yes
Table 1-4: Input/Output Interfaces of the FORCE 21264 Alpha PCI/ISA SBC
Device Interfaces Description
Audio Line Out 3.5mm Jack Socket on SBC bracket
Reset Part of a 20 position header
EIDE Interface 2 off 40-way keyed header
Floppy disk interface 34-way keyed header
Parallel port EPP/ECP, 26-way keyed header
Serial port 1 & 2 16550 Compatible, 9-way micro D-types on I/O card bracket
PS/2 Keyboard/Mouse 6-way combination mini-DIN on SBC bracket
OCP Connector 10-way header
USB 4-way single port on SBC bracket

System Summary
1–8 FORCE 21264 Alpha PCI/ISA SBC User Information for the EBM65
Layout and Architecture
The FORCE 21264 Alpha PCI/ISA SBC consists of the following:
•A CPU card
•An I/O card
Component Layout
The modules that comprise the FORCE 21264 Alpha PCI/ISA SBC are:
CPU Card
The CPU card includes the following components:
•The Alpha 21264 microprocessor
•The COMPAQ Semiconductor 21272 chipset (Tsunami)
•21272-CA (C-Chip) (Memory Controller)
•Four 21272-BA (D-chip) (Data path)
•21272-DA (P-chip) (PCI controller)
•4 Mbytes of 2nd Level Cache (Bcache) composed of 200MHz synchronous, late-write
SRAM.
•Sockets for 4 off JEDEC 83MHz SDRAM DIMMs
•2.2 V voltage regulator
•1.5 V voltage regulator
•Serial ROM
•Clock generator
•Cypress CY82C693UB PCI to ISA bridge with USB
•LATTICE EPLD containing
•PCI Interrupt Controller
•PCI arbiter
Figure 1-1illustrates the CPU card of the FORCE 21264 Alpha PCI/ISA SBC and provides an
overview of the major components.
_____________________________ Note____________________________
See Chapter 3 to identify connectors, headers and jumpers on the CPU card, and
for specific information on these components.
______________________________________________________________