ForTheRecord TheRecord Player User manual

TheRecord Pla
y
er
™
User’s Guid
e

ii
LicenseEmbedded License Agreement
During the installation of TheRecord Player you are required to perform actions that determine your acceptance or rejection of a license agreement that governs your use of the product.
The text of the license agreement, as it appears in the software, appears below and continues on the following page.
FTR PTY LTD.
LICENSE AGREEMENT
This License Agreement ("Agreement") governs the use of the executable code version of the software, documentation and materials accompanying this Agreement or otherwise provided in connection herewith (collectively,
"Software"), which is owned or licensable by FTR Pty Ltd. or its affiliate (collectively, "FTR"), by the person or entity ("Client") that has clicked on the "Yes" or "I Agree" button below.
IF YOU DO NOT AGREE WITH THESE TERMS, YOU MUST CLICK ON THE "NO" OR "I DISAGREE" BUTTON BELOW AND YOU MUST NOT USE THE SOFTWARE.
IF YOU AGREE WITH THESE TERMS, CLICK ON THE "YES" OR "I AGREE" BUTTON BELOW. CLICKING THE "YES" OR "I AGREE" BUTTON ACTS AS YOUR SIGNATURE AND SIGNIFIES THAT YOU
ACCEPT THE TERMS OF THIS AGREEMENT.
1. CERTIFICATES AND LICENSES.
1.1 Software. For the purposes of this Agreement, Software which is designated by FTR as "no fee", or with similar designation, and for which a fee is not due from Client, shall be considered "No Fee
Software"; Software for which a fee is payable to FTR or its resellers or systems integrators by Client shall be deemed "For Fee Software". No use of For Fee Software by a Client is permissible unless the
applicable fee for such Software is actually paid by the Client.
1.2 Certificates. From time to time, Client may directly submit to FTR, or may request an FTR reseller or systems integrator to submit to FTR on Client's behalf, one (1) or more purchase orders requesting
additional licenses to the Software. Any additional, inconsistent or pre-printed terms on such purchase orders shall have no effect. If such a purchase order is accepted by FTR, FTR shall issue promptly to
Client a written certificate in such reasonable form as FTR may require (each, a "Certificate"), which shall describe the number of copies of the Software which Client may make and install, the applicable fees,
and such other terms as may be required by FTR. Provided that Client has theretofore paid the applicable fees for use of the Software (if any), such Certificate shall be deemed accepted and effective upon
receipt by Client, unless Client notifies FTR in writing within three (3) days of receipt thereof regarding any discrepancies therein. Such Certificate shall be deemed incorporated into this Agreement by
reference.
1.3 License. Subject to all other terms of this Agreement and the timely payment of fees by Client, FTR hereby grants to Client a non-exclusive, non-transferable, royalty-bearing license, without the right to grant
sublicenses, solely for Client's internal use and solely for the term of this Agreement: (a) to install one (1) copy of the Software onto hardware and to use such Software solely together with such hardware; or
(b) to install the additional number of copies of the Software described in a Certificate onto hardware and to use such Software solely together with such hardware and solely within the "Enterprise" described
in such Certificate. Client may also make one (1) copy of the Software for back-up or archival purposes only, which copy shall itself be considered Software for purposes of this Agreement.
1.4 Limitations. The foregoing license shall terminate immediately and without notice for any breach of this Agreement by Client and for any failure by Client to pay fees when due. Upon any such termination,
Client shall immediately destroy or delete any and all Software and promptly confirm in writing to FTR that Client has done so. Client shall maintain a complete, clear, and accurate record of: (a) the location
of each copy of the Software; and (b) any other information which may be reasonably required by FTR to determine whether Client is paying correct fees hereunder. Such records shall be furnished to FTR
upon reasonable notice. FTR shall have the right to conduct an audit of all the relevant records of Client, and to obtain true and correct copies thereof, during regular business hours at Client’s offices and in
such a manner as not to interfere unreasonably with Client’s normal activities. If any such audit should disclose any underpayment of fees, Client shall promptly pay FTR such underpaid amount, together with
interest thereon at a rate of one and one-half percent (1.5%) per month or partial month during which each such amount was owed and unpaid, or the highest rate allowed by law, whichever is lower. If the
amount of such underpayment exceeds five percent (5%) of amounts otherwise paid, then Client shall also immediately reimburse FTR for FTR’s expenses associated with such audit.
1.5 Ownership. The Software is and shall remain the sole and exclusive confidential and proprietary property of FTR, subject to protection under the intellectual property laws of the United States and those
throughout the world. Client agrees not to use, copy, store, download, sell, reproduce, redistribute, rent, lease or lend the Software, during and after the term of this Agreement, except as expressly permitted
by this Agreement. Without limiting the foregoing, copying No Fee Software is not permitted even though FTR does not charge for such Software; a user desiring a copy of No Fee Software must download
the copy from FTR’s website or acquire it directly from FTR through other means. Client further agrees not to modify the Software, remove any notices or markings on the Software, or reverse compile,
reverse assemble, reverse engineer or otherwise attempt to learn or disclose the trade secrets contained in the Software, transfer the Software in whole or in part over a network, or permit any third party to do
any of the foregoing. Nothing in this Agreement shall be construed as conferring any license under any of FTR’s intellectual property rights, whether by estoppel, implication, or otherwise, except for those
licenses expressly granted herein.
1.6 Confidentiality. Client acknowledges and agrees that use of the Software is furnished during the term of the Agreement to Client on a confidential and secret basis for the sole and exclusive use of Client and
not for resale. Client shall not use, publish, disclose, or otherwise divulge to any person, at any time, either during or after the term of this Agreement, or permit its officers or employees to so divulge any such
information regarding the Software, without the prior written consent of FTR. Notwithstanding the foregoing, Client is hereby authorized to reproduce information derived from the Software for its own
internal use by authorized officers, employees and servants during the term of this Agreement.
2. WARRANTY AND DISCLAIMER.
2.1 For Fee Software. FTR warrants that for a period of ninety (90) days from the date of receipt by Client of For Fee Software, the media on which such For Fee Software was delivered shall be without defects
in materials or workmanship. FTR agrees to replace any defective For Fee Software media which is returned to FTR within the foregoing ninety (90) day period. FTR may make available to Client additional
services, including updates, enhancements or improvements of or to For Fee Software, under separate written agreement, and for possible additional payment as required by FTR.
2.2 Disclaimer. THE FOREGOING WARRANTY IS THE ONLY WARRANTY GIVEN UNDER THIS AGREEMENT. FTR MAY (BUT IS NOT OBLIGATED TO) PROVIDE A SEPARATE WRITTEN
LIMITED WARRANTY STATEMENT REGARDING SOFTWARE, AND IN SUCH A CASE, THE TERMS OF SUCH SEPARATE WARRANTY STATEMENT OPERATE INDEPENDENTLY OF
THIS AGREEMENT. ALL NO FEE SOFTWARE, AND EXCEPT AS OTHERWISE PROVIDED ABOVE, ALL FOR FEE SOFTWARE, ARE PROVIDED ON AN "AS IS" BASIS, WITHOUT ANY
WARRANTY WHATSOEVER. TO THE EXTENT PERMITTED BY THE LAW, ALL EXPRESS, IMPLIED OR STATUTORY CONDITIONS, REPRESENTATIONS AND WARRANTIES,
INCLUDING BUT NOT LIMITED TO ANY (IF ANY) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, PERFORMANCE OR NON-
INFRINGEMENT, ARE SPECIFICALLY DISCLAIMED. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, FTR MAKES NO WARRANTY AS TO SUPPORT OR MAINTENANCE
OF NO FEE SOFTWARE, OR AS TO COMPATIBILITY OF NO FEE SOFTWARE WITH ANY GOODS OR SERVICES OF FTR OR ANY THIRD PARTY.
3. LIMITATION OF LIABILITY.
TO THE MAXIMUM EXTENT PERMITTED BY THE LAW, IN NO EVENT SHALL FTR BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES
(INCLUDING, WITHOUT LIMITATION, DAMAGES FOR (1) ANY INJURY TO PERSON OR PROPERTY, (2) LOSS OF PROFITS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS INFORMATION, (3)
LOSS OF PRIVACY OR FAILURE TO MEET ANY DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE, (4) NEGLIGENCE, OR (5) ANY PECUNIARY OR OTHER LOSS WHATSOEVER)
ARISING UNDER THIS AGREEMENT OR IN CONNECTION WITH THE SOFTWARE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, REGARDLESS OF
WHETHER ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE LIABILITY OF FTR HEREUNDER EXCEED THE SUM OF ONE HUNDRED DOLLARS
($100), REGARDLESS OF THE CAUSE OF ACTION, IN TORT, CONTRACT OR OTHERWISE.
4. GENERAL.
If Software under this Agreement is to be installed in any location in North America or South America, then this Agreement shall be governed by the laws of the State of Arizona, without regard to conflicts of laws
principles, and the state and federal courts located in Phoenix, Arizona, U.S.A., shall have sole jurisdiction over any dispute arising hereunder, and the parties hereby consent to the personal jurisdiction of such courts. If
Software under this Agreement is to be installed in any location outside North America or South America, then this Agreement shall be governed by the laws of Western Australia, without regard to conflicts of laws
principles, and the courts located in Perth, Western Australia, shall have sole jurisdiction over any dispute arising hereunder, and the parties hereby consent to the personal jurisdiction of such courts. The United Nations
Convention on Contracts for the International Sale of Goods shall not apply to this Agreement.
Neither this Agreement, nor any rights hereunder, may be assigned by operation of law or otherwise, in whole or in part, by Client without the prior written permission of FTR. Any purported assignment without such
permission shall be void. Any waiver of any rights of FTR under this Agreement must be in writing, signed by FTR, and any such waiver shall not operate as a waiver of any future breach of this Agreement. In the event any
portion of this Agreement is found to be illegal or unenforceable, such portion shall be severed from this Agreement, and the remaining terms shall be separately enforced. The parties agree that any breach or threatened
breach of this Agreement by Client is likely to cause FTR damage that is not fully reparable by payment of damages, and further agree that in such case FTR shall be entitled to seek and obtain injunctive or other equitable
relief to protect its rights hereunder.
Client’s performance hereunder and use of the Software shall at all times comply with all applicable laws, rules and regulations, including those governing export of technical information, and Client shall fully indemnify,
defend and hold harmless FTR against any violation thereof. This Agreement is the entire agreement between the parties with respect to this subject matter, and supersedes any and all prior or contemporaneous, conflicting
or additional communications, negotiations or agreements.

iii
TRADEMARKS
FTR, FTR Gold, For The Record, FTR Log Notes and FTR Log Notes are registered trademarks of FTR, Ltd. and/or FTR Pty Ltd.
The following terms are either registered trademarks or trademarks of FTR, Ltd: and/or FTR Pty Ltd:Digital Audio Transcription System
DMX8 Configuration FTR Pty Ltd Minutes TheRecord Media
DMX8 Meter FTR MinuteMaker ReporterDeck TheRecord Monitor
DMX8 USB Mixer FTR MinuteMaker Recorder TheRecord TheRecord Navigator
For The Record FTR Minutes TheRecord Album TheRecord Online
ForTheRecord.com FTR Monitor TheRecord Annotator TheRecord Player
FTR CD FTR Open-From-ForTheRecord TheRecord CacheManager TheRecord Producer
FTR CD Player FTR Player Plus TheRecord CD TheRecord Publisher
FTR FTR Portable Reporter TheRecord Collection TheRecord Recorder
FTR Gold FTR Recording Assistant TheRecord Communicator TheRecord Recorder2x
FTR Hearings FTR Reporter TheRecord Director TheRecord Recorder4x
FTR Help Tips FTR Save-To-Format TheRecord Downloader TheRecord Reformatter
FTR Interrogator FTR Save-To-Tape TheRecord DVD TheRecord Replicator
FTR Log Notes FTR WriteLink TheRecord Edge TheRecord Reporter
FTR Ltd MinuteMaker TheRecord Empowered WordLink
The following symbols are either registered trademarks or trademarks of FTR, Ltd: and/or FTR Pty Ltd:
MPEG-2 ACC audio coding technology licenses by Fraunhofer IIS
Microsoft, Windows and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
All other brand and product names are trademarks or registered trademarks of their respective companies.
PATENTS
Protected by U.S. Patents 6,871,107 and 7,212,873; other patents pending.
DISCLAIMER
FTR Pty Ltd makes a sincere effort to ensure the accuracy of the material described herein; however, except as set forth in the license documentation applicable to each product of FTR Pty Ltd. makes no warranty, express or implied, with
respect to the quality, correctness, reliability, currentness, accuracy, or freedom from error of this document or the products referred to herein, and specifically disclaims any implied warranties of merchantability and fitness for any particular
purpose. FTR Pty Ltd disclaims all liability for any direct, indirect, incidental, consequential, special or exemplary damages resulting from the use of the information in this document or from the use of any products described in this document.
Mention of any product not manufactured by FTR Pty Ltd does not constitute an endorsement by FTR Pty Ltd of that product.
COPYRIGHT NOTICE
This manual is copyrighted and all rights are reserved by FTR Pty Ltd. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer
language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of FTR Pty Ltd. If this manual has been supplied by FTR Pty Ltd in
Adobe® Acrobat® portable document format (pdf) then FTR Pty Ltd grants permission for a single copy to be printed in its entirety.
FTR Pty Ltd FTR Pty Ltd
Suite 7 PO Box 1048
16 Brodie Hall Drive Technology Park
Technology Park Bentley
Bentley Western Australia 6983
Western Australia 6102
Copyright ©2007 by FTR Pty Ltd. All Rights Reserved
FTR-Users Guide-Player-TheRecord-4.2.doc 20070625

iv
Table of Contents
INTRODUCTION .................................................................................................................................................................................. 1
Welcome .............................................................................................................................................................................................. 1
About This Guide................................................................................................................................................................................. 1
Getting Technical Support ................................................................................................................................................................... 2
GETTING STARTED............................................................................................................................................................................ 3
Installation............................................................................................................................................................................................ 3
Starting................................................................................................................................................................................................. 3
Getting Help......................................................................................................................................................................................... 4
Viewing TheRecord Player Tutorial................................................................................................................................................ 4
Reading the User’s Guide................................................................................................................................................................ 4
Viewing On-line Help ..................................................................................................................................................................... 4
Viewing What’s This? Help ............................................................................................................................................................ 5
About TheRecord Player ................................................................................................................................................................. 5
System Information ......................................................................................................................................................................... 6
WORKING ENVIRONMENT.............................................................................................................................................................. 7
TheRecord Player................................................................................................................................................................................. 7
Normal View........................................................................................................................................................................................ 7
Toolbar ............................................................................................................................................................................................ 8
Play Controls ................................................................................................................................................................................... 8
Logo ................................................................................................................................................................................................ 8
Audio Controls ................................................................................................................................................................................ 9
Display .......................................................................................................................................................................................... 10
Compact View.................................................................................................................................................................................... 11
Video Window ................................................................................................................................................................................... 11
CONFIGURING PLAYER.................................................................................................................................................................. 12
Changing Size and Position................................................................................................................................................................ 12
Resizing and Positioning the Player.............................................................................................................................................. 12
Resizing and Positioning the Video Window................................................................................................................................13
Properties ........................................................................................................................................................................................... 13
General Tab ................................................................................................................................................................................... 14
Shortcuts Tab................................................................................................................................................................................. 15
Foot Control Tab ........................................................................................................................................................................... 16
Managing Search Folders................................................................................................................................................................... 17
Sound Card Settings........................................................................................................................................................................... 19
PLAYING.............................................................................................................................................................................................. 20
Opening Recordings........................................................................................................................................................................... 21
Opening Marantz Recordings............................................................................................................................................................. 21
Opening Other Recordings................................................................................................................................................................. 23
Viewing Video ................................................................................................................................................................................... 23
Playing ............................................................................................................................................................................................... 24
Playing an Existing Recording ...................................................................................................................................................... 24
Playing a Recording in Progress.................................................................................................................................................... 25
Locating a Play Time ......................................................................................................................................................................... 26
Scanning........................................................................................................................................................................................ 26
Using the Adjustment Buttons....................................................................................................................................................... 26
Dragging the Control Tab.............................................................................................................................................................. 27
Directly Entering a Time............................................................................................................................................................... 27
Using the Optional Foot Control ................................................................................................................................................... 28

v
Setting the Volume and Speed ........................................................................................................................................................... 28
Selecting Channels............................................................................................................................................................................. 29
Using the Mouse............................................................................................................................................................................ 29
Using the keyboard........................................................................................................................................................................ 29
Selecting a Range............................................................................................................................................................................... 30
Using the Adjustment Buttons....................................................................................................................................................... 30
Using the Current Play Time......................................................................................................................................................... 30
Dragging the Range Control Tabs................................................................................................................................................. 31
Directly Entering a Time............................................................................................................................................................... 31
Tips and Tricks.............................................................................................................................................................................. 31
SAVING A COPY................................................................................................................................................................................. 32
Save Copy To Disk ............................................................................................................................................................................ 32
Save Copy to Audio CD..................................................................................................................................................................... 34
Save Copy To TheRecord DVD......................................................................................................................................................... 35
APPENDIX A: USING KEYBOARD SHORTCUTS........................................................................................................................ 36
APPENDIX B: FTP SEARCH FOLDERS......................................................................................................................................... 38
Setting Up an FTP Server .................................................................................................................................................................. 39
Background ................................................................................................................................................................................... 39
Recommendations ......................................................................................................................................................................... 39
Adding an FTP Search Folder............................................................................................................................................................ 40
Method One................................................................................................................................................................................... 40
Method Two .................................................................................................................................................................................. 41
Testing................................................................................................................................................................................................ 41
Preparation for Testing .................................................................................................................................................................. 41
Playback Testing ........................................................................................................................................................................... 42

Page 1
ForTheRecord®
INTRODUCTION
Welcome
TheRecord Player™ is the digital standard for playing recordings of courts, meetings and conferences. While the player is
backwards compatible with FTR Gold audio, it now includes enhanced video playback features and pitch compensation when
playback speed is varied. Because the record is stored digitally there is no degradation in quality, no matter how often it is
played.
To maximize the benefits of reviewing audio and video it is recommended that you capture the record using the companion
program - TheRecord Recorder™.
A number of features and enhancements have been included.
You can change the appearance by selecting one of two skins
The compact view of TheRecord Player can now be positioned as required
Recordings can be played from an FTP server
Recordings can be saved in a number of different formats
Global keyboard shortcuts are now user defined
Foot control switches are now customizable
Player is available as a free download from the ForTheRecord website, located at www.ForTheRecord.com.
About This Guide
This User’s Guide assumes that you are familiar with Microsoft Windows operating systems. If you are new to Windows,
make use of the extensive Windows help system before attempting to use TheRecord Player.
All the images in this guide assume that you have chosen TheRecord Player skin in TheRecord Player properties.
There are three types of specially marked text used throughout this guide.
Note: This is a note. It provides additional information that may be important in the area you are currently reading.
Tip: This is a tip. It provides additional information that may assist you to complete a task in another way – such as a keyboard shortcut.
Warning: This is a warning. It highlights an action or task that must be completed exactly as stated. Failure to do so may result in loss of data.

Page 2
ForTheRecord®
Getting Technical Support
Please consult this guide and the online Help before seeking further assistance.
For the latest support information, go to the FTR website at www.fortherecord.com/supportnews.
Additional help can be obtained in the following ways:
Software patches and updates
Go to www.fortherecord.com/support
E-mail
Phone or Post
Asia Pacific, Europe, Middle East and Africa Americas
Post to: Post to:
FTR Pty Ltd
PO Box 1048
Technology Park
Bentley
Western Australia 6983
FTR Ltd
2901 North Central Avenue
Suite 400
Phoenix, AZ 85012
Telephone: Telephone:
0011 800 3870 3870 (Australia only, toll free) 1800 577 8059 (NA toll free)
+61 8 94704366 (All others - charges apply)
Note: You must have a valid FTR support contract to:
Access advanced knowledgebase articles or to have unrestricted access to the downloads area
Receive technical support via phone or e-mail
Without a support contract you may be charged when contacting us for support. To purchase a support contract you can contact our sales
department at: sales@fortherecord.com.
When contacting support services, please help us to help you.
Record the system information available from the About box in any FTR program.
Provide details about your hardware and operating system
Record details of any error messages that appear on your screen
Provide details about what you did prior to the error condition
Determine if the problem is an isolated incident or repeatable
Determine if any changes have recently been implemented such as new programs installed
If possible, provide copies of associated recordings or log sheets

Page 3
ForTheRecord®
GETTING STARTED
Installation
If TheRecord Player™ is part of an FTR product bundle please refer to the accompanying product setup guide. If you
downloaded TheRecord Player™ from the FTR downloads page then follow the associated instructions.
You may need to configure TheRecord Player™ to suit your requirements. See Configuring Player later in this guide.
Starting
You can start TheRecord Player from the Start menu or from the desktop.
To start TheRecord Player:
1. Do one of the following:
a. From the desktop, double-click the TheRecord Player icon or
b. Click Start, point to All Programs, then ForTheRecord and click TheRecord Player.
2. Observe that the program starts with an empty player.
Note: When TheRecord Player is first started the latest FTR news web page may be shown.

Page 4
ForTheRecord®
Getting Help
There are four ways to get help.
Tutorial – contained on a separate CD that can be installed on your computer.
TheRecord Player User’s Guide - this is stored on your computer and requires Acrobat Reader.
On-line help - provides detailed descriptions of the features of TheRecord Player.
What’s This? help - provides instant access to help for information about each screen element.
Viewing TheRecord Player Tutorial
This tutorial guides you through the basic steps needed to open and play recordings. You can run the tutorials from the CD or
from your local machine (if you have installed them).
To run the TheRecord Player tutorial from CD or to install the tutorial:
1. Place the TheRecord Learning CD into the CD-ROM drive of your computer.
2. Follow the instructions on the screen to install or view the tutorials.
To view the tutorials from your local machine:
1. Install the tutorials. See above.
2. Click Start, point to All Programs, ForTheRecord, Tutorials and click Player.
Reading the User’s Guide
To read the TheRecord Player User’s Guide you need to have Acrobat Reader installed on your computer.
To read the user’s guide:
1. Click Start, point to All Programs, ForTheRecord and then User’s Guides.
2. Click Player.
Viewing On-line Help
The on-line help provides detailed descriptions of all player features and includes comprehensive step-by-step instructions.
To start on-line help:
1. From the toolbar, click the Help button.
2. From the main TheRecord Player help window double-click books in the Contents tab to open and close them. Click
on a relevant topic to reveal the text in the right pane.
3. Use the Index tab to scan the help index for relevant topics.
4. Use the Search tab to locate relevant topics based on key words.

Page 5
ForTheRecord®
Viewing What’s This? Help
With What’s This? Help you can get instant help for any screen component or dialog box option.
To access What’s This help:
1. From the main Player panel do one of the following:
a. Right click the component for which you want help and then click What’s This? from the shortcut menu.
b. If the Accessibility option is enabled tab to the component for which you require help and press F1.
2. From any dialog box do one of the following:
a. Right click the component for which you want help and click What’s This? from the shortcut menu or
b. When a shortcut menu is not available, click the What’s This? help icon in the title bar and use the new What’s
This pointer to click the component for which you require help.
c. Press TAB until you highlight the component for which you require help and press F1.
About TheRecord Player
The About TheRecord Player dialog box displays the product and third party vendor information.
To display the About TheRecord dialog box:
1. Click the product logo (or for the FTR Gold skin).
2. Click the OK button to close the About TheRecord Player dialog box.

Page 6
ForTheRecord®
System Information
System information is saved in a collection of text files that are stored on your desktop and copied to your clipboard. When
system information is saved you can view the text files using the text viewer of your choice and you can send them to customer
support as required.
To save System Information:
1. From the TheRecord Player click the product logo (or for the FTR Gold skin).
2. From the About TheRecord Player dialog box, click the System Info… button.
3. Observe a progress dialog box as system information is being saved.
4. When complete, a message box confirms that saving was successful and that system information is available from the
desktop.
5. Observe that a new folder is available from your desktop that is labeled FTR System Information…
To view System Information:
1. Save system information as described above.
2. From your desktop double-click the FTR System Information... folder.
3. From Explorer double-click the text file you wish to view.
To send System Information:
1. Save system information as described above.
2. Do one of the following:
a. Compose a new email message to send to your customer support team and paste the contents of your clipboard.
Observe that your email message now has a number of text file attachments that contain the saved system
information. Send the message.
-or-
b. From your desktop double-click the FTR System Information... folder. Press CTRL+A to select all system
information files. Right-click the selection, point to Send To and click Mail Recipient. Enter the email address for
your support group and send the attached system information files.

Page 7
ForTheRecord®
WORKING ENVIRONMENT
TheRecord Player
TheRecord Player can be displayed in Normal or Compact View.
Normal View
The major components of TheRecord Player in Normal View are described in the following pages.
Toolbar
Dis
p
la
y
s
Audio ControlsLo
g
o
Pla
y
Controls
Note: In Normal View you can set TheRecord Player to be Always On Top. See Properties in the Configuring Player section, later in this guide.

Page 8
ForTheRecord®
Toolbar
The toolbar consists of five buttons.
Description
Button
Properties - Click this button to view and change properties.
Compact View – Click this button to switch between normal and compact players.
Help – Click this button to open and view TheRecord Player Help.
Minimize – Click this button to minimize the Player. A compact view of the Player appears in the taskbar and
includes a basic set of controls. See Positionin
g
and Sizin
g
late
r
in this
g
uide.
Close – Click this button to quit the program.
Play Controls
The five play controls are described in the table below.
Description
Button
Open - Click this button to locate and open recordings.
Save Copy To- Click this button to save a copy of the current range to another location.
Scan Back - Click this button to scan back in the current range for an earlier time. Scanning skips back at
5 second intervals and plays for 1 second.
Play - Click this button to start and stop play back of the currently loaded recording.
Scan Forward - Click this button to scan forward in the current range for a later time. Scanning skips
forward at 3 second intervals and plays for 1 second.
Logo
Click the logo, at the bottom right corner of the Player, to view the About box and to access system information.

Page 9
ForTheRecord®
Audio Controls
Changing the audio controls has no impact on a recording, even while listening to an active recording. Audio controls only
affect how you listen to a recording.
The Audio Controls consist of:
Master Volume Slider - This sets the overall playback volume for all channels that are switched on.
Channel Volume Sliders - Each channel has its own volume slider that sets the playback volume.
Channel Select Buttons - Each channel can be turned off or on as required.
Speed Slider - This sets the speed at which playback occurs. Speed varies from half to double normal speed. When
adjusting the speed, pitch compensation is applied to maintain the tonal qualities of normal playback.
Channel Select Buttons
Turn each channel on or of
f
Speed Slider
Master Volume Slider
Controls the overall
playback volume
Controls playback speed
which varies from half to
double normal speed.
Channel Volume Sliders
Control the volume of each channel separately
Note: If the loaded content is less than four-channels then the unused channel-select buttons are disabled.

Page 10
ForTheRecord®
Display
The Display shows a graphical representation of the loaded audio and provides additional controls for managing playback.
View Latest News
Element Description
Content Label Indicates the Label of the current content.
Current Play Time Shows the current date and time position in the recording. You can change the time by directly entering a new time,
or by clicking the associated adjustment buttons, or by dragging the Current Play Time Control Tab.
Current Play Time control tab Drag this tab to change the Current Play Time.
Range Start Time Displays the start time of a selected range. You can change the time by directly entering a new time or by clicking
the associated adjustment buttons or by dragging the Range Start Time Control Tab. If a date is shown it indicates
that the current content includes a recording session that crosses midnight.
Range End Time Displays the end time of a selected range. You can change the time by directly entering a new time or by clicking
the associated adjustment buttons or by dragging the Range End Time Control Tab. If a date is shown it indicates
that the current content includes a recording session that crosses midnight.
Range Duration Displays the total content in the range. Click this field to toggle between time (h:m:s) and disk space (KB or MB)
Video Available Indicator If shown, indicates that video is available for the current content. Click the icon to open the video window.
Latest News Click this icon to view the latest news from FTR.
Unlinked Indicator Indicates that the label and date of the content in player does not match the label and date of content that is open in
another ThinkLink enabled program.
Play At End Indicator If shown, indicates that the current content is actively recording. The state of the indicator varies. See Playing a
Recording in Progress later in this guide.
Day Start and End ticks Hover over these ticks to reveal the start time and end time of the current content.
Session Ticks Shows when the recording stopped and restarted.
Current Pla
y
Date & Time
Ad
j
ustment Buttons
Ad
j
ustment Buttons
Ad
j
ustment Buttons
Ran
g
e End Control TabRan
g
e Start Control Tab
Ran
g
e End Date & Time
Current Play Time
Control Tab
Da
y
Start Tick
Ran
g
e Start Date & Time
Video Available Indicato
r
Unlinked Indicato
r
Da
y
End Tick
Messa
g
e AreaDuration Pla
y
At End indicato
r
Content Label

Page 11
ForTheRecord®
Compact View
When compact view is selected, a smaller version of the player is displayed with a basic set of controls. The compact player is
always on top of other programs.
While in Compact View you can:
Start and stop playback
Show or hide the video window
Turn channels on and off
Directly enter a new play time.
Current Play Time
This display shows the curren
Channel Select Buttons
Click to turn a channel on or off.
The
t
To switch between Normal and Compact View:
1. From the normal view of player, click the Compact View button.
2. From the compact view of player, click the Normal View button.
Video Window
The video window can be moved and re-sized to suit the way you work.
Button Description
Video resize handle. Drag to resize the video window.
Close. Click to close the video window.
Restore Button
Click this button to
return to Normal View
Video Button
Click this button to open
and close the video window
Play Button
Click this button to play
loaded content.
location in the loaded audio.
Current Play Time Control Tab
Drag this control tab to change
the current
y
also indicate audio level.
p
la
y
time.

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ForTheRecord®
CONFIGURING PLAYER
There are a number of ways to change the configuration of TheRecord Player to suit the way you work.
You can:
Change the size and position of the player and video windows
Change TheRecord Player properties
Manage Search Folders.
Changing Size and Position
You can change the size move TheRecord Player to any position on your desktop. You can also position and resize the video
window as required.
Resizing and Positioning the Player
The Normal and Compact views of Player can be positioned as required.
To change the size and position of TheRecord Player:
1. To switch from Normal to Compact view, click Compact View or press CTRL+ALT+V.
2. To switch from Compact to Normal View ,click Normal View or press CTRL+ALT+V
Note: Normal View can also be set to Always On Top. See Properties – General Tab in the next section of this guide.
3. To position the player do one of the following:
a. Click any area of the player that is not a control or display and drag to the required position or
b. Press ALT + Spacebar and select Move from the shortcut menu and press the cursor keys to move the player to the
required position and press Enter.

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ForTheRecord®
Resizing and Positioning the Video Window
You can open or close the video window and change the size and position as required.
To change the video window:
1. To move the video window, drag any part of the window frame that is not a button.
2. To re-size the video window drag the re-size handle .
3. To switch to and from full screen video press ALT+Shift+V.
4. To close the video window click Close .
5. To re-open the video window, click in Normal View or in Compact View.
Properties
There are a number of player properties that can be adjusted to suit the way you work.
To modify TheRecord Player properties:
1. Click Properties .
2. From the TheRecord Player Properties dialog box click the required tab and choose the desired options.
See the following pages for details about each properties tab.
3. Click Apply to save changes without closing the dialog box or OK to save changes and close the dialog box.

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ForTheRecord®
General Tab
This is the General properties tab.
Option Description
You can display the player with one of two skins – TheRecord or FTR Gold
Skin
You can choose to playback in Mono or Stereo. If you choose mono then all channels are played
equally in both ears. If you choose Stereo then playback is distributed to create the impression
that each channel comes from a different direction. Two and four channel recordings are
distributed as follows:
Playback
Ch2 Ch3
Ch1 Ch2 Ch1 Ch4
2-Channel 4-Channel
If you require accessibility features then select this option to show a focus frame for every control
in the Player. Use this focus frame to tab around every control to access voice descriptions.
Accessibility
Selecting Always On Top sets the Normal View of player to be always on top of any other
program.
Viewing options

Page 15
ForTheRecord®
Shortcuts Tab
This is the Shortcuts properties tab.
Option Description
Select an action to change the associated keyboard shortcut.
Actions
Enter the new keyboard shortcut by pressing the shortcut keys on your keyboard.
Current key
Click here then press the new keyboard shortcut for the selected action.
New key
To change a shortcut:
1. Select the action you want to change.
2. Observe the Current key box to see the assigned key combination.
3. Click the New Key box and press the key combination you want to use.
4. Observe the message area below the New key box. If the key combination is invalid for any reason this message will
explain why.
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