Foscam FI9938B User manual

User
User Manual Manual
FHD Wireless PTZ Dome IP Camera
Model: FI9928P Model: FI9938B
Version: 1.0.8

Table of Contents
Security Warning...................................................................................................................................................................1
1 Overview............................................................................................................................................................................. 1
1.1 Key Features.......................................................................................................................................................... 1
1.2 Read before Use....................................................................................................................................................2
1.3 Package Contents................................................................................................................................................. 2
1.4 Physical Description.............................................................................................................................................. 3
1.5 Micro SD Card Management............................................................................................................................... 5
1.6 Instructions for outdoor installation.....................................................................................................................5
2 Access the IP Camera...................................................................................................................................................... 7
2.1 Access the Camera in LAN.................................................................................................................................. 7
2.2 Access the Camera in WAN.................................................................................................................................7
2.3 Using the VLC Player............................................................................................................................................8
2.4 IP Camera Connection to the Server................................................................................................................11
3 Surveillance Software GUI............................................................................................................................................ 12
3.1 Login Window.......................................................................................................................................................12
3.2 Setup Wizard........................................................................................................................................................ 13
3.3 Surveillance Window...........................................................................................................................................15
4 Advanced Camera Settings...........................................................................................................................................23
4.1 Status.....................................................................................................................................................................23
4.2 Basic Settings.......................................................................................................................................................25
4.3 Network................................................................................................................................................................. 31
4.4 Video...................................................................................................................................................................... 41
4.5 Detector................................................................................................................................................................. 45
4.6 Record................................................................................................................................................................... 52
4.7 PTZ.........................................................................................................................................................................55
4.8 Firewall.................................................................................................................................................................. 59
4.9 System...................................................................................................................................................................60
5 Playback........................................................................................................................................................................... 64
6 Appendix........................................................................................................................................................................... 66
6.1 Frequently Asked Questions..............................................................................................................................66
6.2 Default Parameters............................................................................................................................................. 74
6.3 Specifications....................................................................................................................................................... 75
6.4 CE & FCC............................................................................................................................................................. 77
6.5 Warranty................................................................................................................................................................ 78
6.6 Statement..............................................................................................................................................................81
7 Obtaining Technical Support......................................................................................................................................... 82

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Security Warning
Please change the password of your camera regularly, using a combination of numbers, letters and
special characters.
We recommend that you regularly update your camera to the latest available software and firmware
versions to help ensure the best experience for your camera.
1 Overview
FOSCAM camera is an integrated wireless IP camera with a High Definition Color CMOS Sensor enabling
viewing resolution 1920 * 1080. It combines a high quality digital video camera, with a powerful web server, to
bring clear video to your desktop from anywhere on your local network or over the Internet.
FI9928P supports P2P function. Thanks to the P2P easy access technology, you don't need to do complicated
Port Forwarding settings, you just need to scan the QR code on the bottom of the camera to connect it on
smart phone, or input the UID on VMS software to realize remote access.
FI9928P supports the industry-standard H.264 compression technology, drastically reducing file sizes and
conserving valuable network bandwidth.
The IP camera is based on the TCP/IP standard. There is a WEB server inside which could support Internet
Explorer. Therefore the management and maintenance of your device is simplified by using the network to
achieve the remote configuration and start-up.
The camera is designed for surveillance applications such as courtyards, supermarket, and school. Controlling
the IP camera and managing images are simplified by using the provided web interface across the network
utilizing wireless connectivity.
FOSCAM provides Phone apps for Android and iPhone users, please search "Foscam" and install it through
app Store, then you can view your camera directly as a computer.
1.1 Key Features
Standard H.264 video compression algorithm to satisfy the transmission of high definition video in narrow
bandwidth network
2.0 Mega-Pixel
P2P feature for easy access
Supports Microsoft IE / Mozilla Firefox / Google Chrome / Apple Safari browser or any other standard
browsers
Supports WPA and WPA2 Encryption

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Wi-Fi compliant with wireless standards IEEE 802.11b/g/n
IR range (Range up to 60m / 196ft)
Supports image snapshot
Supports dual-stream
Supports IR-Cut and the filter change automatically
Supports remote viewing & record from anywhere anytime
Multi-level users management with password protection
Motion detection alert via email or upload image to FTP
Providing Phone apps for Android and iPhone users
Supports multiple network protocols: HTTP / HTTPS / RTSP / TCP/IP / UDP / FTP / DHCP / SMTP /
ONVIF
Providing Central Management Software to manage or monitor multi-cameras
1.2 Read before Use
Please first verify that all contents received are complete according to the Package Contents listed below.
Before the IP camera is installed, please carefully read and follow the instructions in the Quick Setup Guide to
avoid damage due to faulty assembly and installation. This also ensures the product is used properly as
intended.
1.3 Package Contents
IP Camera * 1
DC Power Adapter * 1
Wi-Fi Antenna * 1
Warranty Card * 1
Quick Setup Guide * 1

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1.4 Physical Description
Front Panel
Infrared LED: IR LEDs, IR range up to 60 meters / 196ft.
LENS: High Definition Color CMOS Sensor sensor with zoom lens.
WIFI Antenna: Wireless Antenna
Reset Button
Press and hold on the reset button for 5 seconds. Releasing the reset button, the password will back to the
factory default administrator password. The default administrator user is admin with no password.

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Interface View
1) I/O alarm terminal block
This network camera provides a I/O alarm terminal block which is used to connect to external input / output
device. The pin (there are four number in the terminal block from NO.1 to NO.4) definitions are described
below:
This camera supports I/O alarm, you can go to 4.5.3 I/O Alarm Settings > Alarm > I/O page to configure it.
2) Audio Input / Output
Audio input interface
The jack is used to plug external input device such as sound pick up device directly. Here microphone cannot
directly insert to the interface, it must connect to the adapter first.
Audio output interface
The jack is used to plug external output device such as loud speaker directly. Here microphone cannot directly
insert to the interface, it must connect to adapter first.
3) LAN
1- input
2- GND
3- output
4- output

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10/100M adaptive Ethernet interface. Through this interface, IP camera can be connected with various network
devices, such as hub, router, etc.
4) Power Interface
Connect the external power adapter, request for 12V/2A power.
Bottom View
There is a QR Code label located on the body of the camera; this is an important feature of original Foscam
cameras. If your camera does not have the label, it may be a clone one. Cloned Foscam cameras can not use
original firmware and are not eligible for warranty or technical services.
1.5 Micro SD Card Management
The record files of the IP camera can be stored in the Micro SD Card.
This camera supports Micro SD Card and the max size of Micro SD card must be under 128G.
You need open the cover, then plug the Micro SD card into Micro SD card slot inside the IP camera.
When you plug in the Micro SD card during the camera work process, please reboot the camera again, or else
the Micro SD Card may be cannot work well.When you re-install the cover, please ensure the tightness with
the camera.
Warning: Please lock the cover in time after installing the Micro SD card to avoid water or water vapor fall into
the equipment then cause damage or lens fog.
1.6 Instructions for outdoor installation
The cable of an outdoor camera should, from the position where the cable is divided into several cables, be
fitted dry. Install the cable into a waterproof junction box (1) or bring the cable indoors (2).

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2 Access the IP Camera
This chapter explains how to access the camera through browser and RTSP player.
2.1 Access the Camera in LAN
This camera supports HTTP and HTTPS protocols, you can access the camera by two ways.
(1) http:// LAN IP + HTTP Port NO.
Double click the Equipment Search Tool icon and it should find the camera's IP address automatically after you
plug in the network cable.
Double click the IP address of the camera; your default browser will open to the camera login page.
(2) https:// LAN IP + HTTPS Port NO.
The default Https port NO. is 443. You can use the url to access the camera: https:// LAN IP + HTTPS port.
Go to 4.3.5 Port Settings > Network > Port panel, you can see and change the https and https port NO.
2.2 Access the Camera in WAN
2.2.1 Static IP Addresses
Users with static IP addresses after you have finished connecting the camera using the LAN IP address
and port forwarding, you can access the camera directly from Internet using the WAN IP address and
port number.
How to Obtain the WAN IP address from a public website ?
To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com.The

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webpage at this address will show you the current WAN IP.
Access your IP Camera from the Internet
You can access the IP camera from the Internet (remote access). Enter the WAN IP address and port number
in your standard browser. For example, you would enter http:// 183.37.28.254:85
NOTE:
Make sure port forwarding is successful. You can do port forwarding two ways.
1. Login to your router to enable the "UPNP" function. You can then login to the camera as administrator,
choose Network, and then choose UPnP to enable UPnP. Make sure that the status of UPnP reads "UPnP
Successful" on the Device Status page.
2. Do port (HTTP port) forwarding manually.
If your router has a Virtual Server, it can do port forwarding. Add the camera's LAN IP and port which you had
set earlier to your router's port forwarding settings.
2.3 Using the VLC Player
This camera supports RTSP streaming, here you can view the camera using VLC player.
RTSP URL rtsp:// [user name][:password]@IP:HTTP port number/videosream
The part in the square brackets may be omitted.
user name & password: The user name and password to access the camera. This part can be omitted.
IP: WAN or LAN IP address.
Video stream: Here support three mode: videoMain, videoSub and audio. When the network speed is bad,
here you had better select videoSub. If you select audio, you can only hear the sound but cannot see the
video.
For example:
IP: 192.168.1.11