Foscam FI9831P V2 User manual

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Us se er r M Ma an nu ua al l
Indoor HD IP Camera
Model:FI9831P V2
Colour:Black/White

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Table of Contents
1 Overview ........................................................................................................................................................ 1
1.1 Key Features........................................................................................................................................ 1
1.2 Read Before Use.................................................................................................................................. 2
1.3 Package Contents................................................................................................................................ 2
1.4 Physical Description............................................................................................................................. 2
2 Access the IP Camera.................................................................................................................................... 4
2.1 Access the Camera in LAN .................................................................................................................. 4
2.2 Access the Camera in WAN ................................................................................................................. 8
2.3 Using the VLC player ......................................................................................................................... 13
2.4 IP camera connection to the server.................................................................................................... 15
3 Surveillance Software GUI ........................................................................................................................... 15
3.1 Login Window..................................................................................................................................... 16
3.2 Surveillance Window.......................................................................................................................... 18
4 Advanced Camera Settings.......................................................................................................................... 26
4.1 Status ................................................................................................................................................. 26
4.2 Basic Settings .................................................................................................................................... 28
4.3 Network.............................................................................................................................................. 36
4.4 Video.................................................................................................................................................. 57
4.5 Alarm.................................................................................................................................................. 61
4.6 Record ............................................................................................................................................... 65
4.7 PTZ .................................................................................................................................................... 69
4.8 Firewall............................................................................................................................................... 74
4.9 System ............................................................................................................................................... 74
5 Playback....................................................................................................................................................... 77
6 APPENDIX ................................................................................................................................................... 79
6.1 Frequently Asked Questions .............................................................................................................. 79
6.2 Default Parameters ............................................................................................................................ 84
6.3 Specifications ..................................................................................................................................... 85
6.4 CE & FCC .......................................................................................................................................... 86
6.5 WARRANTY....................................................................................................................................... 87
7 OBTAINING TECHNICAL SUPPORT .......................................................................................................... 90

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1 Overview
FOSCAM Indoor HD IP Camera is an integrated wireless IP Camera with a color CMOS sensor enabling
viewing in High Definition resolution. It combines a high quality digital video camera, with a powerful web
server, to bring clear video to your desktop and mobile devices from anywhere on your local network or
over the Internet.
FI9831P V2 support P2P function. Thanks to the P2P easy access technology, you don’t need to do
complicated Port Forwarding and DDNS settings, you just need to scan the QR code on the bottom of
the camera to connect it on smart phone, or input the UID on CMS software to realize remote access.
With flexible 300-degree pan and 120-degree tilt , FOSCAM IP Camera gives users more
comprehensive control over a monitored site. The camera supports H.264 video compression
technology, dramatically reducing file size and saving network bandwidth.
The camera is based on the TCP/IP standard. There is a WEB server inside which could support Internet
Explorer Therefore the management and maintenance of your device is simplified by using the network
to access the website of your camera.
The camera is designed for indoor surveillance applications such as home, retail store and office.
Controlling the camera and managing images are simplified by using the provided web interface across
the network utilizing wired or wireless connectivity.
FOSCAM provides Smart Phone APP for Android and iPhone users, please search and install Foscam
Viewer on App Store and Google Play for iOS and Android devices, then you can view your camera
anywhere, anytime on your smart mobile devices.
1.1 Key Features
Standard H.264 video compression algorithm to satisfy the transmission of high definition video in
narrow bandwidth network
P2P feature for easy access
Megapixel HD video
Pan 300 degree, tilt 120 degree
Support IE/Firefox/Google/Safari browser
Support WEP,WPA-PSK and WPA2-PSK Encryption
Wireless connection is compliant with IEEE 802.11b/g/n WI-FI, up to 150Mbps (except for FI9821E)
IR night vision (Range: 8m)
Support image snapshot
Support dual-stream
Support SD Card storage up to 32GB
Support IR-Cut auto switch

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Embedded free FOSCAM DDNS(dynamic domain name service) Service
Supporting the Third Party Domain Name Service
Support two-way audio
Support ONVIF protocols
Multi-level users management with password protection
Motion detection alert via email or upload image to FTP
Providing free Android and iPhone APP for viewing live video Providing free Central Management
Software to manage and monitor multiple cameras
Support record schedule
1.2 Read Before Use
Please first verify that all contents received are complete according to the Package Contents listed below.
Before the IP Camera is installed, please carefully read and follow the instructions in the Quick
Installation Guide to avoid damage due to faulty assembly and installation. This also ensures the product
is used properly as intended.
1.3 Package Contents
●IP Camera × 1 ●DC Power Adapter × 1
●WI-FI Antenna × 1 ●Mounting bracket × 1
●Ethernet Cable × 1 ●CD×1
●Quick Installation Guide × 1 ●Warranty Card × 1
1.4 Physical Description
Figure 1.2

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1.Speaker: Built-in speaker
2.LENS: Fixed focus lens
3.Infrared LED: Infrared LEDs for night vision
4.Microphone: Built-in microphone
5.WI-FI Antenna: Wireless Antenna
Figure 1.3
1.LAN: 10/100 Mbps RJ-45 port for wired connection
2.Power: DC 5V/2A Power supply
3.Network Light: The LED will blink slowly in wired connection, blink two times faster in wireless
connection
4.Power Light: If the power supply works fine, the light will turn on
5.WPS: Push the WPS button on the camera and wireless router in 1 minutes, the camera will connect
the wireless router automatically, in WPS process, the Network Light will blink very fast
6. SD card Slot: Supports up to 32GB SD card for storing the video
7.Audio Output: This jack is used to plug an external speaker
8.Audio Input: This jack is used to plug an external microphone
9.Antenna: Used to connect external wireless antenna
9.Antenna
8.Audio Input
7.Audio Output
2.Power
1.LAN
6. SD Card Slot
5.WPS
4.Power
3.Network light

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Bottom View
Figure 1.4
1.Mounting Port: Port for mounting bracket
2.Reset Button: Push and hold for more than 5 seconds to set the camera to factory default
3.Product Label: There are P2P QR code, MAC address, UID, DDNS URL, default username and
password on the label
4.WI-FI Module Label: There is WI-FI MAC address and serial number of the WI-FI module on the label
5.SN Label: There is serial number of the camera on the label
6 The different features between the models involved
2 Access the IP Camera
This chapter explains how to access the camera through browser and RTSP player.
2.1 Access the Camera in LAN
This camera supports HTTP and HTTPS protocols, you can access the camera by two ways.
(1) http:// LAN IP + HTTP Port NO.
The default HTTP port no is 88. Double click the IP Camera Tool icon to run, and it should find the
camera’s IP address automatically after you plug in the network cable.
Figure 2.1
Double click the IP address of the camera; your default browser will open to the camera login page.
(2) https:// LAN IP + HTTPS Port NO.
The default Https port no. is 443. You can use the url to access the camera: https:// LAN IP + HTTPS
port.
Go to Settings - Network - Port panel , you can see and change the http and https port NO.
1.Mounting Port
2.Reset Button
3.Product Label
4.WI-FI Module Label
5.SN Label

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Figure 2.2
HTTPS ( Hypertext Transfer Protocol over Secure Socket Layer ) is a safe way to access your camera,
the data transferred on the Internet will be encrypted. Since we can not apply license for every LAN or
DDNS URL, the webpage may pop up a warning like the following picture, you just need to click
“Continue to this website (not recommended).”
Figure 2.3
Open Internet Explorer if it is not already opened. Click on Tools, then click Internet Options.
Next, click the Security tab, then click the Trusted sites button.Finally ,click the Confirm button。

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Figure 2.4
For Firefox, you can add the trusted as the following way:
Tools --Options -- Advanced -- View Certificates -- Servers
Figure 2.5

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Click View Certificates, and go to Servers option.
Figure 2.6
Go to Add Exception panel.
Figure 2.7

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2.2 Access the Camera in WAN
2.2.1 Static IP Addresses
Users who have static IP addresses do not need to set DDNS service settings for remote access. When
you have finished connecting the camera using the LAN IP address and port forwarding, you can access
the camera directly from the Internet using the WAN IP address and port number.
How to Obtain the WAN IP address from a public website ？
To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com.
The webpage at this address will show you the current WAN IP.
Figure 2.8
Access your IP Camera from the Internet
You can access the IP Camera from the Internet (remote access). Enter the WAN IP address and port
number in your standard browser. For example, you would enter http:// 183.37.28.254:85
NOTE :
Make sure port forwarding is successful. You can do port forwarding two ways.
Login to your router to enable the “UPNP” function. You can then login to the camera as administrator,
choose Network, and then choose UPnP to enable UPnP. Make sure that the status of UPnP reads
“UPnP Successful” on the Status page.
Do port (HTTP port and Media port) forwarding manually. (See Figure 2.11 for further details)
If your router has a Virtual Server, it can do port forwarding. Add the camera’s LAN IP and port which you
had set earlier to your router’s port forwarding settings.

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Note: If you plug the camera into a router, it will have a dynamic IP address and you need to set DDNS
service settings to view it remotely.
2.2.2 Dynamic IP Addresses
DDNS is a service that allows your IP Camera, especially when assigned with a dynamic IP address, to
have a fixed host and domain name. This means that even though your WAN IP address is constantly
changing, you will have a fixed hostname you can use to access your cameras at all times. You can
access the camera directly from the Internet using the hostname and port number.
What is the HTTP Port NO.?
Default HTTP Port is 88
All cameras have the default HTTP port of 88. For example, if the LAN IP link of the camera is
http://192.168.8.102:88, this means that the camera’s HTTP port is 88. You can change port 88 to
another port if you’d like such as 2000 or 8090, which will not be conflict with other existing ports like 25,
21,10000.Here you can set the port no. between 1 and 65535.
Change the default http no.88 to another one.
How to assign a different HTTP Port No. and fixed the LAN IP of the
camera by the IP Camera Tool？
Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on
the IP address, and click on ”Network Configuration”, this brings up the network configuration box as
shown in Figure 2.9 and 2.10 .
Figure 2.9

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Figure 2.10
Step 2: Enter the username and password of the Administrator (default username is admin with a blank
password), and click “OK” to apply changes.
Step 3: Wait around 10 seconds, you’ll see that the camera’s LAN IP address has changed. In our
example it was changed to 2000, so we see http://192.168.8.102:2000 in IP Camera Tool. Also, the LAN
IP address is now fixed at a static IP address of http://192.168.8.102:2000. This IP address will not
change even if the camera is powered off and back on, the camera will remain on this LAN IP address.
This is very important that a static LAN IP address is set, or you may have problems later with remote
access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP
address. Make sure you set a static LAN IP address!
Figure 2.11
What is Port forwarding?
If you have never done port forwarding before, you can open and view the following link to understand
the basic concept. Port forwarding allows for outside connections to access a specific device on your
network from anywhere in the world. Every router automatically blocks any incoming connections for
safety purposes. Using port forwarding, you are telling your router to allow a connection through a
certain port (you can think of it as a gateway) into your router. You set this port to a specific device, in our
case an IP Camera, so it can be accessed from anywhere in the world.
Click this link to learn more about port forwarding: http://portforward.com/help/portforwarding.htm
How do we configure Port Forwarding?
For this section, we will be using an example:

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Let’s say the camera’s LAN IP address is http://192.168.8.100:2000
Step 1: Login to the router, and go to your router’s port forwarding or port triggering menu. Sometimes
this is also under the name of Virtual Server or NAT.
Using the Linksys brand router as an example, we would log into the router, and go to the Applications &
Gaming menu. We would then click on the “Single Port Forwarding” sub-menu.
Step 2: Create a new column using the LAN IP address & HTTP Port of the camera within the router as
shown below, then push OK or Submit to save your settings:
Figure 2.12
First method :
Use the embedded DDNS to access the camera via the Internet
Each Foscam camera has an embedded unique DDNS domain name, the format of this domain name is
xxxxxx.myfoscam.org. On the bottom of the camera, you can see the domain name sticker with this
information on it.
For example, we can use test09.myfoscam.org. In the camera, click Settings at the top, click “Network”
on the left, then click “DDNS” to get to the DDNS settings page. Here you can see the unique domain
name of your camera.

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Figure 2.13
Now you can use “http://Domain name + HTTP Port” to access the camera via the Internet.
Take hostname test09.myfoscam.org and HTTP Port of 2000 for example, the URL link to access the
camera via the Internet would be http:// test09.myfoscam.org:2000.
Second method :
Use the Third party DDNS to access the camera via the Internet
Step 1 Please go to the third party DDNS website(such as www.no-ip.com) to create a free
hostname.
Step 2 DO DDNS Service Settings within the Camera
Please set DDNS Settings within the camera by hostname, a user name and password you’ve got from
www.no-ip.com
Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example.
Firstly, goes to option of DDNS Settings on the administrator panel.
Secondly, select No-Ip as a server.
Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.info
as DDNS domain and server URL, Then click save to make effect. The camera will restart and to take
the DDNS settings effective.
Fourthly, after the restart, login the camera, and go to option of Device Status on the administrator panel,
and check if the DDNS status is successful.
If failed, please double check if you have input the correct hostname, user name, and password, and try
to redo the settings.
NOTE :
If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third
Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured
will take effect.

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2.3 Using the VLC player
This camera supports RTSP streaming, here you can view the camera using VLC player.
RTSP URL rtsp:// [user name][:password]@IP:HTTP port number/videosream
The part in the square brackets may be omitted.
user name & password:
The user name and password to access the camera. This part can be omitted.
IP: WAN or LAN IP address.
Videostream:Here support three mode: videoMain, videoSub and audio. When the network speed is
bad, here you had better select videoSub. If you select audio, you can only hear the sound but cannot
see the video.
For example:
IP: 192.168.1.11
HTTP Port number: 88
User name: admin
Password: 123
Here I can enter one of the following URLs in the VLC.
1．rtsp://admin:[email protected]8.1.11:88/videoMain
2．rtsp:// @192.168.1.11:88/videoMain
3．rtsp://:[email protected].1.11:88/videoMain
4．rtsp://[email protected].1.11:88/videoMain
Open the VLC, and go to MediaٛOpen Network Stream option, then enter the URL into VLC.

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Figure 2.14
Figure 2.15
Sometimes you may need to enter the user name and password again. Click OK and you can see the
real-time preview.
Figure 2.16

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Figure 2.17
If you cannot play the video in the VLC player, please check the port mapping. You can read Quick
Installation Guide about How to configure port forwarding.
NOTE:
If you modify the camera’s username or password, you had better reboot the camera, or else the new
username and password cannot take effect when you enter the authentication in the VLC.
2.4 IP camera connection to the server
Device supports ONVIF 2.2.1 protocol, You can easily access the NVR with ONVIF or server with
ONVIF.
3 Surveillance Software GUI
Please refer to the Quick Installation Guide if you install the camera at first time. After finishing quick
installation, you can take time to learn the operation of the software.

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3.1 Login Window
Figure 3.1
Please check the login window above, it was divided to 4 sections from no. 1 to 4.
Section1 Enter the Username and password
The default administrator username is admin with no password, please reset the password at first using
and prevent unauthorized users login the camera (read chapter 3.2.4 about how to change).
Section2 Stream
The camera supports two stream modes: Main stream and sub stream. If you want to access the camera
form LAN, here you can select Main stream. If you want to access the camera from Internet, here we
recommend sub stream.
Note: When the network bandwidth is badly you’d better select Sub Stream and the video will be more
fluency.
Section3 Select the language
You can select the language you need via click on the language dropdown list to switch.
Section4 Login the camera
Click Login button and you will see the
surveilla

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Figure 3.2
NOTE：
If your IP Camera is the newest software version, when setting up your camera for the first time, it will
request that you modify the default username and/or password if both are still set to default. Input the
newusername and password, click "Modify" to complete the modification. You will now use the new
username and password to log in to the camera in the future.
Figure 3.3

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3.2 Surveillance Window
Figure 3.4
Section 1 FOSCAM Logo/ Live Video / Settings/Playback buttons
: FOSCAM LOGO
: Path to surveillance window. Click this button and back to the surveillance window
: Path to Administrator Control Panel, Click it, and it will lead to Administrator Control
Panel and do advanced settings.
: Click this button and back to the Playback panel to view the stored audio files stored
in the SD Card.( FI9818W and FI9808P haven’t this section.)
Section 2 Multi-Device Window
The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same
time. You can add other cameras in multi-device setting (read chapter 4.2.4).
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