FP PostBase Dynamic Scale User manual

Operator Manual
Dynamic Scale for PostBase Vision
PostBase Dynamic Scale

PostBase Vision Dynamic Scale
2
About this Operator Manual
Please read this Operator Manual before installing and using
the PostBase Dynamic Scale. Please keep this manual near
the system for quick reference.
This Operator Manual complements the set of manuals for the
PostBase Vision franking system. It describes the installation
and commissioning of the Dynamic Scale. For all further infor-
mation regarding use of the PostBase Vision franking system,
please read:
Further documents – PostBase Vision ‘Installation and safety’
– PostBase Vision Quick Reference Guide
– PostBase Vision Reference Guide (available as download)
– PostBase Feeder plus Operator Manual.
Target audience This manual is exclusively for users who have already had
experience in handling the PostBase Vision franking machine.
The following keywords and signs identify the safety instruc-
tions and additional information in this manual:
Warning! indicates a potentially hazardous situation which
could result in death or serious injury if disregarded.
Caution! indicates an increased risk or a risky situation which
could result in damage to property if disregarded.
A tip offers advice or additional suggestions for improving the
operation.
Illustrations The display illustrations in this manual are examples that may
differ from the actual display on your PostBase Vision. As cur-
rency, Euros are used exemplarily.

Contents 3
About this Operator Manual _____________________________________2
1 For your safety ________________________________________________4
2 Short description ______________________________________________5
2.1 Things worth knowing about the PostBase Vision franking system
with Dynamic Scale ________________________________________5
2.2 Dynamic Scale – overview ___________________________________7
3 Installation and commissioning __________________________________8
Step 1: Preconditions __________________________________________8
Step 2: Turning the franking machine off ___________________________9
Step 3: Unpacking and checking the contents of the package ___________9
Step 4: Setting up the franking system ____________________________10
Step 5: Connecting the Dynamic Scale ____________________________12
Step 6: Turning on the PostBase Vision franking system ______________13
4 Using the Dynamic Scale _______________________________________14
4.1 Overview _______________________________________________14
4.2 Setting a product for dynamic weighing ________________________15
5 Maintenance and care _________________________________________17
5.1 Cleaning the Dynamic Scale ________________________________17
5.2 Cleaning the sensors ______________________________________18
6 Tips for troubleshooting _______________________________________20
6.1 Error messages and help ___________________________________20
6.2 Remedying a letter jam ____________________________________22
Appendix
Technical Data ________________________________________________24
Declaration of conformity ________________________________________25
Customer Support _____________________________________________27

PostBase Vision Dynamic Scale
4
1 For your safety
PostBase Dynamic Scale is a dynamic scale for the PostBase Vision franking ma-
chine. The Dynamic Scale complies with the pertinent safety regulations for office in-
formation equipment.
For your own safety, please observe the following instructions:
General safety tips
• For safe handling of the franking system, carefully read the safety instructions and
warnings in the manuals for your franking system before installing and using the
Dynamic Scale. Make sure you have understood all instructions.
• Do not use attached parts like the hood as ‘handles’ during transport. The best way
to handle the components is to hold them at the lower part of the housing on both
sides.
• The Dynamic Scale is intended exclusively for operation with the PostBase Vision
franking machine. It is not permissible to operate the Dynamic Scale without the
PostBase Vision franking machine.
Prevention of electrical hazards
• Operate the Dynamic Scale only on a grounded single-phase power outlet. Make
sure your office power supply conforms to the power requirements indicated on the
type plate.
• Be extremely careful when handling liquids.
Prevention of mechanical hazards during operation
• Keep long hair, fingers, loose clothing pieces, neck ties, scarves, jewelry and the
like away from moving machine parts.
• Do not touch the moving transport elements (conveyor belts) when letter transport
is in progress. Do not attempt to block these.

Short description 5
2 Short description
2.1 Things worth knowing about the PostBase Vision
franking system with Dynamic Scale
System configuration The Dynamic Scale described in these instructions is
part of a franking system consisting of the following
components:
– PostBase Ramp plus
– PostBase Feeder plus with sealer
– PostBase Dynamic Scale
– PostBase Vision franking machine with integrated
static scale
– Catch tray.
Ramp plus
Feeder plus with sealer
Dynamic Scale
PostBase Vision franking machine
Static scale
Catch tray

PostBase Vision Dynamic Scale
6
Functions The franking system with Dynamic Scale supports all
functions available in the basic version, and also ena-
bles you to process mixed letter mail from a stack.
Dynamic weighing and franking In order to process your mixed letter mail, activate
dynamic weighing when selecting the product from the
product calculation menu – easily, without entering any
further settings for the Dynamic Scale.
Place the letter stack on the Ramp plus, the Feeder plus
separates the mail pieces from the stack, moistens and
seals the envelope flaps (if the sealing function is acti-
vated) and transfers them to the Dynamic Scale.
The Dynamic Scale (suitable for mail pieces up to 1 kg /
2 lb) determines the format and weight of each mail
piece during transport from the Feeder plus to the frank-
ing machine, and transfers both values to the franking
machine. On the basis of the set mailing data and the
current weight and format information from the Dynamic
Scale, the PostBase Vision sets the corresponding
postage for franking.
With products for which no dynamic weighing is availa-
ble, use the static scale integrated in the franking
machine or enter the weight by hand.
Equipment / options For information on the equipment variants and options
available in your country, please read the Reference
Guide of your PostBase Vision.
The ‘differential weighing’ option is not available for the
PostBase Vision franking system with Dynamic Scale.

Short description 7
2.2 Dynamic Scale – overview
Power connection
CAN BUS (connection to the
franking machine)
CAN BUS (Feeder plus
connection)
Catches (lugs) for coupling with the
franking machine housing
Hood
Letter receiving tray
Do not use
(only for service purposes)
Handle (for folding the
hood up and down)
Guide plate
Conveyor belts
LED status indicator
(below the hood)

PostBase Vision Dynamic Scale
8
3 Installation and commissioning
Step 1: Preconditions
Caution! Make sure that PostBase Vision is fully installed and operating with
the latest system software. Otherwise the PostBase Vision will not recognise
the Dynamic Scale. The franking system will not work.
For successfully commissioning the Dynamic
Scale, the following requirements have to be
met:
– The franking machine is fully installed.
– The franking machine is operating with the
latest system software.
When retrofitting your PostBase Vision
Perform an update:
• Open the MENU.
• Choose SYNCHRONISE.
• Choose SYNC ALL.
• Start synchronising the data with YES.
The connection setup, data transfer, as well
as testing and update processes run auto-
matically. You can follow the progress of the
process on the display.
This way, you make sure that your franking
machine is operating with the latest system
software and that it will recognise the
Dynamic Scale without difficulty.

Installation and commissioning 9
Step 2: Turning the franking machine off
• Press the ON/OFF button for three
seconds.
The PostBase Vision will complete any cur-
rent actions, return the display to its home
position, and then turn itself off.
Step 3: Unpacking and checking the contents of the package
Warning! Damage or the absence of parts can lead to injuries and hazards
due to electrical voltage.
Do not start operating the PostBase Dynamic Scale if parts are damaged or
missing. Please contact FP Customer Support.
• Unpack the package.
• Check that the contents of the package is
complete and free from any damage.
Keep the packing. Use it again if you need to
transport the Dynamic Scale or send it in to
the Customer Support.
Scope of delivery
– PostBase Dynamic Scale
– Power cable
– Guide plate
– Torx tool
3 seconds

PostBase Vision Dynamic Scale
10
Step 4: Setting up the franking system
Positioning the system components • Place all system components in the
intended positions. The illustration shows
the correct arrangement and orientation of
the system components.
Assembly When assembling the franking system, ide-
ally proceed from left to right (starting at the
Ramp plus).
The individual components of the franking
system are mechanically coupled with
‘catches’ (each on the right housing side) and
‘slots’ (each on the bottom side on the left)
and are secured in position relative to each
other in this way.
You can remove the protective films applied
to protect sensitive surfaces.
Ramp plus
Feeder plus
Dynamic Scale
PostBase Vision franking machine
Catch tray

Installation and commissioning 11
On the Dynamic Scale Mounting the guide plate
• Fold the hood up.
• Release the fastening screw with the Torx
tool supplied (roughly 1 revolution).
• Insert the guide plate – as shown in the
illustration – in the slot of the Dynamic
Scale and slide in to the stop.
• Tighten the fastening screw.
• Close the hood.
Guide plate
Fastening screw
(pre-fitted)

PostBase Vision Dynamic Scale
12
Step 5: Connecting the Dynamic Scale
Caution! When you move the Dynamic Scale from a cold environment (i.e.
below 10 °C / 50 °F): Wait at least 2 hours after unpacking before connecting
the Dynamic Scale. It requires this period to adapt to the ambient conditions.
Warning! Danger from electrical voltage if improperly connected.
•Use the supplied power and connection cables or cables that have been
approved by FP. Make sure that the cables are not damaged.
•Only connect the Dynamic Scale to a grounded single-phase power outlet.
Make sure that the power connection conforms to the power requirements
indicated on the type plate.
•Make sure that the power outlet is nearby and easily accessible at all
times.
Plug the power cable into the
power connection of the associ-
ated system component.
Only then plug the power cable
into the power outlet.
Connect the Ramp plus’ connection cable
to the Feeder plus (RAMP interface).
Connect the Feeder plus’ connection cable
to the Dynamic Scale (CAN BUS interface).
Connect the Dynamic Scale’s
connection cable to the franking
machine (CAN BUS interface).

Installation and commissioning 13
Step 6: Turning on the PostBase Vision franking system
• Press the ON/OFF button.
The LED lighting on the franking machine
lights up and the system starts up. You can
follow the running startup procedure in the
display.
Upon system startup, PostBase Vision acti-
vates the connected system components –
the LED status indicators on the Feeder plus
and Dynamic Scale start to light up.
After the system has started up successfully,
the Home screen appears on the display.
The PostBase Vision franking system with
Dynamic Scale is ready for operation.

PostBase Vision Dynamic Scale
14
4 Using the Dynamic Scale
Please observe the specification for the mail pieces and the envelope specifications
for the automatic sealing. Please refer to the ‘Installation and safety’ manual, which
you received together with the PostBase Vision franking machine.
4.1 Overview
The following overview shows the workflow when using the PostBase Vision franking
system with Dynamic Scale.
Sort outgoing mail PostBase Feeder plus Operator Manual
Set up PostBase Feeder plus PostBase Feeder plus Operator Manual
Sealing function ON / OFF PostBase Feeder plus Operator Manual
Set product Chapter 4.2
Further settings for the
franking imprint
PostBase Vision Reference Guide
PostBase Vision Quick Reference Guide
Feed letter stack for franking PostBase Feeder plus Operator Manual

Using the Dynamic Scale 15
4.2 Setting a product for dynamic weighing
• Tap the postage button in the Home
screen.
PostBase Vision opens the Product Calcula-
tion menu and requests all necessary infor-
mation on the mail piece in turn.
• Tap each of the desired settings.
For products where dynamic weighing is
available, PostBase Vision will open a setting
menu during the course of the product set-
tings, for selecting the scale.
• Select DYNAMIC SCALE, in order to deter-
mine the format and weight for each mail
piece, and calculate the postage.
• If necessary, set further mailing data / addi-
tional data.
• Return to the Home screen by pressing the
CONFIRM buttton.
Note: If, during the course of the product set-
tings, the ‘Scale Selection’ adjustment menu
does not appear, you can only weigh your
mail pieces with the static scale. In this case,
the Dynamic Scale only facilitates the letter
transport.
‘Dynamic’ being displayed in the mailing data
list in the Home screen indicates that
dynamic weighing is active. In place of the
postage, the system displays Auto.
Only once the batch processing has started –
when the Dynamic Scale has determined the
weight and format of a mail piece – does the
postage appear.
Dynamic weighing is active

PostBase Vision Dynamic Scale
16
When letter transport is running, the LED
light additionally shows the status of the
Dynamic Scale. The LED
– lights up brightly: Dynamic weighing is
active.
– remains dimly lit: Weighing function and
format detection are turned off.
The Dynamic Scale facilitates letter trans-
port only.
LED status indicator

Maintenance and care 17
5 Maintenance and care
5.1 Cleaning the Dynamic Scale
Warning! Electrical hazard. Disconnect all power plugs of the
PostBase Vision franking system with Dynamic Scale before cleaning the
franking system.
Warning! Electrical hazards due to short circuits. Be extremely careful when
handling fluids. Take special care that no foreign objects penetrate the sys-
tem’s interior. If this should happen, have the franking system checked by FP
Customer Service before using it again.
• Turn off the franking system.
• Unplug the power plugs of the franking
machine, the Dynamic Scale and the
Feeder plus from the power outlets.
• Clean any dirt off the housings with a
slightly damp cloth. You can also use a
commercially available dishwashing deter-
gent.
When cleaning the housing parts and letter
receiving tray, you can use the cloths and
cleaning spray from the FP cleaning set.
Note: Avoid soaking the conveyor belts with
the cleaning spray.
3 seconds

PostBase Vision Dynamic Scale
18
5.2 Cleaning the sensors
Over time, paper dust may deposit on the sensors of the franking system and cause
problems with the letter detection of the Dynamic Scale. In order to ensure faultless
operation at all times, we recommend cleaning the sensors once a month. A special
compressed air spray for cleaning the sensors is available from FP.
How to clean the sensors
• Turn off the franking system.
• Fold the hood upwards.
The sensors are now accessible for cleaning
with the compressed air spray.
Sensors
(Letter width detection)
Reflector surface in the hood
Letter transport sensors
(in the letter receiving tray)

Maintenance and care 19
Cleaning sensors in the letter receiving tray:
• Remove the dust from the sensor windows
with a few puffs of the compressed air
spray.
Cleaning the reflector surface in the hood:
• Remove the dust from the reflector surface
with a few puffs of the compressed air
spray.
Cleaning the letter transport sensors:
• Remove the dust from the sensors with a
few puffs of the compressed air spray.
Note: The third sensor is located on the
right, behind the transport roller.
If all sensors on the Dynamic Scale have
been cleaned:
• Fold the hood down.
Sensor window
Letter transport sensors

PostBase Vision Dynamic Scale
20
6 Tips for troubleshooting
6.1 Error messages and help
Problem Possible cause and remedy
… during installation / commissioning
Delivery is incomplete /
damaged.
Do not start operating the PostBase Vision
franking system. Contact Customer Service.
Franking machine does not
recognise the Dynamic Scale.
Check whether the LED status indicator on the
Dynamic Scale (centrally below the hood) is
illuminated.
If the LED status indicator is not lit up:
• Turn off the PostBase Vision.
• Check whether all system components are
correctly connected (power cable, connec-
tion cable). See page 12.
• Turn on the PostBase Vision again. With a
system start, the PostBase Vision activates
all connected system components.
If the problem persists: Call Customer Support.
… when weighing (Dynamic Scale)
Dynamic Scale does not
determine the weight.
Weighing function and format detection are
turned off.
To activate the ‘dynamic weighing’ function
please read chapter 4.2.
Scale is defective.
Call Customer Support.