Franklin Wireless C774 User manual

Page 1 / 48 Copyright © 2013 Franklin Wireless Corp.
C774 User Guide
4G LTE Broadband Wireless 11n
CPE Router
Franklin Wireless C774 User Guide_EN
www.franklinwireless.com
Version 1.4.9 / 09.10.2013
© 2013 FRANKLIN WIRELESS. FRANKLIN WIRELESS and the logo are trademarks of FRANKLIN WIRELESS. Other marks
are the property of their respective owners.

Page 2 / 48 Copyright © 2013 Franklin Wireless Corp.
Contents
Chapter 1 Overview
General Features --------------------------------------------------------------------------------------------------- 4
What’s in the box? ----------------------------------------------------------------------------------------------- 4
Components -------------------------------------------------------------------------------------------------------- 5
Service Status Indicator (LED) Description --------------------------------------------------------------------- 6
Network Access ---------------------------------------------------------------------------------------------------- 7
Chapter 2 Getting Started
Installing the 4G LTE SIM Card ---------------------------------------------------------------------------------- 8
Installing the Antenna -------------------------------------------------------------------------------------------- 9
Charging the battery ---------------------------------------------------------------------------------------------- 9
Hooking up your telephone ------------------------------------------------------------------------------------- 11
Plugging-in the Power Adapter and turning on the device------------------------------------------------- 11
Activating your device ----------------------------------------------------------------------------------------------- 12
Connecting to the Router ------------------------------------------------------------------------------------------ 14
WPS Configuration ------------------------------------------------------------------------------------------------ 15
Device Specification ------------------------------------------------------------------------------------------------- 17
Chapter 3 Browser Interface and Settings for Wi-Fi and LAN service
Login ------------------------------------------------------------------------------------------------------------------ 18
Home Screen Menu-------------------------------------------------------------------------------------------------- 18
Quick Setup Menu ------------------------------------------------------------------------------------------------ 19
Statistics Menu ---------------------------------------------------------------------------------------------------- 19
WWAN Menu ------------------------------------------------------------------------------------------------------ 20
LAN Menu ---------------------------------------------------------------------------------------------------------- 22
Wireless Menu ----------------------------------------------------------------------------------------------------- 24
Device Security Menu -------------------------------------------------------------------------------------------- 29
Content Sharing Menu ------------------------------------------------------------------------------------------- 30
System Menu ------------------------------------------------------------------------------------------------------- 32

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Chapter 4 Interface and Settings for Voice Call Service
User Menu ---------------------------------------------------------------------------------------------------------- 35
Ring / Sound Menu ----------------------------------------------------------------------------------------------- 36
Tools Menu --------------------------------------------------------------------------------------------------------- 37
Time Menu --------------------------------------------------------------------------------------------------------- 38
Setting Menu ------------------------------------------------------------------------------------------------------- 439
Chapter 5 Troubleshooting
Troubleshooting -------------------------------------------------------------------------------------------------- 41
Chapter 6 Regulatory Statements
Regulatory Statements ----------------------------------------------------------------------------------------- 45
Chapter 7 Glossary
Glossary ---------------------------------------------------------------------------------------------------------------- 47

Page 4 / 48 Copyright © 2013 Franklin Wireless Corp.
Chapter 1
Overview
General Features
4G LTE High-Speed Wireless Data
LAN (RJ-45) and Wi-Fi Connectivity
Home Phone Voice Connectivity (RJ-11) –PLEASE NOTE THAT THIS FEATURE DESCRIBED THROUGHOUT THIS
USER GUIDE IS NOT AVAILABLE ON CERTAIN VERSIONS OF THIS PRODUCT
Manage Wired and Wireless Network Activity
Easy-to-use web-based interface that allows you to manage, monitor, and customize your LAN, Wi-Fi and 4G
LTE connection.
Advanced Antenna Design
External Antenna Port for Data services.
What’s in the box?
The following items are included:
CPE Router
1050mAh Standard Lithium Ion Battery
A/C Power Adapter
Quick Start Guide
RJ-45 Ethernet LAN Cable
RJ-11 POTS Telephone Line Cable (if applicable)

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Components
Front Panel Back Panel
ⓐPower LED
ⓑLAN LED
ⓒVoice Call and Voice Mail (if applicable) and Wi-Fi & LTE LED
ⓓPower On/Off Button
ⓔBattery Cover
ⓕRJ-11 POTS Telephone Line Ports (1-2)
ⓖRJ-45 Ethernet LAN Ports (1-4)
ⓗA/C Power Connector
ⓘReset Button
ⓙWPS Button
ⓚN/A
ⓛLTE Secondary Antenna
ⓜLTE Primary Antenna
ⓝN/A
ⓞUSB Port

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Service Status Indicator (LED) Description
No
LED Indicator
Description
Remark
LED
Color
Solid/Blinking
1
Power
No Light
-
Device is powered off
Solid
Low battery(battery bar level = 1)
Battery is critically low. Please connect to a
power source.
Blinking
External power removed
Battery power will be consumed; please
connect to ower source.
Solid
Low battery(battery bar level = 2)
Solid
Battery bar level = 3+ bars
Indicator is green when fully charged.
2
LTE
No Light
-
Device is powered off
Solid
No service or Inactive
Solid
Weak Signal
LTE service is available
Green
Solid
Good Signal
3
Wi-Fi
No light
-
Radio off
Blinking
In WPS operation
Used for Wi-Fi pairing.
Solid
Radio on
4
LAN[1..4]
No light
-
No connected LAN users
Solid
Connected User
LEDs indicate whether users 1-4 are active.
5
Voice Mail
(if applicable)
No light
-
No voice mail
Where supported
Solid
Voice mail is available
Where supported
6
Voice Call
(if applicable)
No light
-
Device is powered off
Solid
No service or Inactive
Solid
Weak Signal
Voice service is available
Blinking
Conversation in progress
Solid
Good Signal
Blinking
Conversational progress

Page 7 / 48 Copyright © 2013 Franklin Wireless Corp.
Network Access
4G Mobile Broadband with LTE*
- Download speeds of up to 100 Mbps
- Upload speeds of up to 50 Mbps
3G Mobile Broadband with EVDO Rev.A*
- Download speeds of up to 3.1 Mbps.
- Upload speeds of up to 1.8 Mbps.
2G Voice Call service with 1xRTT (if applicable) *
-Incoming and Outgoing Voice Call Service
Wi-Fi 802.11b/g/n
- 802.11b/g/n –speed of up to 11 Mbps/54 Mbps/150 Mbps
*All Speed are theoretical and are dependent on actual network conditions

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Chapter 2
Getting Started
To get started, take the following steps before you set up CPE.
①Install the 4G LTE SIM card (see “Installing the 4G LTE SIM Card “, Page 8)
②Install the Antennas (see “Installing the Antennas”, Page 9)
③Insert and charge the battery (see “Charging the battery”, Page 9)
④Hooking up your telephone (if applicable; see “Hooking up your telephone“, Page 11)
⑤Plug-in the Power Adapter and turn on the device (see “Turning on the device“, Page 11)
⑥Activating your device (see “Activating your device”, Page 13)
⑦Connect the device to your computer using Wi-Fi or LAN. (see “Connecting to the Router“, Page 15)
Installing the 4G LTE SIM Card
To install your SIM card, follow these steps.
①Insert your SIM card into the UPPER 2nd slot.
②The SIM card MUST remain in the SIM card slot when in use.
Note:
If you ever need to remove your SIM card from your router, gently press the SIM card inward to release it, and remove
it from the slot.

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Installing the Antennas
To install the antennas, follow these steps:
①Align the antennas with the antenna posts on the CPE router as shown below.
②Mount the antennas on the antenna posts.
③Swivel the antennas in any direction and check placement to improve signal.
Note:
These two external antennas are required for proper 4G LTE service; please position these antennas on a right angle to
each other for the best 4G LTE signal reception.
Charging the battery
①Open the battery door at the back panel of CPE router.
②Insert the new battery with the plus (+) and minus (-) markings matching the markings in the battery
compartment.
③Close the battery door.

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Note:
• When the AC adapter is connected the battery will charge automatically.
•The battery power can supply power for voice calling service in case of power outage or emergency. The Wi-Fi and
LAN service will be disabled during battery-powered operation. (if applicable)
Battery Tips
Warning!
Use only Franklin Wireless approved batteries and chargers with your device.
Failure to use a Franklin Wireless approved battery and charger may increase the risk that your device will
overheat, catch fire, and/or explode resulting in property damage, serious bodily injury, and/or death.
Battery life may vary based on the network, signal strength, temperature, features enabled, and accessories you use.
If you connect your device to your computer using the A/Adapter cable, the battery will charge.
It normally takes at least 3 hours to fully charge the battery with an A/Adapter.
New batteries or batteries stored for a long time may take additional time to charge.
When charging your battery, keep it near or below room temperature.
Never expose batteries to temperatures below 32°F (0°C) or above 113°F (45°C).
Never leave the device in an unattended vehicle due to uncontrollable temperature variations.
It is normal for batteries to gradually weaken and require longer charging times.
If you notice a change in your battery life, it is may be time to purchase a new battery.

Page 11 / 48 Copyright © 2013 Franklin Wireless Corp.
Hooking up your telephone (if applicable)
①Plug in your telephone into RJ-11 port 1 or port 2 as shown below.
Plugging-in the Power Adapter and Turning on the device
①Connect the Power Adapter to the CPE router and plug the Power Adapter into an outlet.
②Press the Power On/Off button.
Power Adapter
Power On/Off Button

Page 12 / 48 Copyright © 2013 Franklin Wireless Corp.
Activating your device
Activating LTE Data Service
①After inserting your SIM card, power up the CPE router, and connect the router with your PC (LAN or Wi-Fi).
②Open your Web browser and enter http://192.168.1.1/ into the address window. Enter your username and
password in the Login dialog. (See more detail in Chapter 4)
③Once connected, check the ‘USIM State’ of the WWAN Device Status item in the WWAN menu.
A. If your SIM card did not activate properly, you will see the USIM State as ‘Inactive’ as shown below.
.’
B. If your SIM card activated correctly, you will see the USIM State as ‘Active’ as shown below.
Warning
If your SIM card did not come pre-activated or you need to re-activate your SIM card, you may need to:
A. Go to your network operator’s retail store.
B. Contact your network operator’s customer service department.
In case of using damaged SIM cards, locked SIM card or no SIM Card, you will see an error.

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Activating Voice Call Service (If applicable)
①Connect your telephone into the CPE router.
②Hook off your telephone handset.
③Press the dial button to “*228”in order to dial up the activation system of your network operator.
④When the activation process is done, you should hear a voice message from your network operator system.
Warning
If the activation process did not complete or you were unable to make a Voice Call service please:
A. Go to your network operator’s retail store.
B. Contact your network operator’s customer service department.

Page 14 / 48 Copyright © 2013 Franklin Wireless Corp.
Connecting to the Router
Please connect your computer to the CPE router if you haven’t done so already.
Wi-Fi connection
①Turn on your computer and turn on the CPE router. The router’s LTE ( ) LED should be solid green or
orange, indicating the device is in service and ready to connect. The CPE router broadcasts its own wireless
network.
②On your computer, use the Wi-Fi manager (Windows) or the AirPort menu bar icon (Mac OS X) to connect
wirelessly to the CPE router’s wireless network.
③The steps to connect to a Wi-Fi network may vary depending on your operating system, native Wi-Fi
application, or third-party software used. Generally, you click an icon in the Windows notification area where
you can select View Available Wireless Networks, or click the Airport icon in the menu bar on a Mac. If you
are unfamiliar with wireless networking on your computer, consult the computer’s help system.
④Select your CPE router’s network name (Franklin CPE XXXX Secure, where XXXX are digits unique to your
device), click Connect, and type in your password. Your network name (SSID), and Wi-Fi/Admin passwords
are on the back of your device as well as in the Quick Start Guide.
LAN Connection
①Plug in the Ethernet Cable to connect your computer and the CPE router’s LAN ( ) LED should be solid
blue, indicating the detection for the Ethernet Cable Connection.
②The CPE router uses Standard TCP/IP properties for DHCP (Dynamic Host Configuration Protocol) and should
connect immediately without any user action. If you need to use a static IP address you will need to change
the settings IP settings using advance options (see the next section).
Voice Connection (if applicable)
①Plug in the RJ-11 Cable to connect your telephone, The router’s Voice( ) LED should be solid green or
orange, indicating the device is in service and ready to use Voice Call Service.

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WPS Configuration
Any wireless computer or wireless adapter that connects to the router wirelessly is a client. The client of your
computer’s system must support a WPS button and also must have a WPS configuration utility. The WPS method is
used to easily add devices to the Wireless network using a PIN or a push button. Please note the client’s devices must
support WPS capability in order to be configured by this method.
To setup the WPS feature between your CPE router and your client, follow the below steps
①Login to your CPE router through Web UI. (See more detail in Chapter 4)
②Go to ‘WLAN Wi-Fi Protected Setup’item in WPS Settings of Wireless menu.
For PBC (Push Button Configuration) method, it will be operated by the WPS button on the C774 router.
③Push the ‘Start PBC’ button or press the ‘WPS button’on the router.
A. The router will try to make a connection with client device (i.e., personal computer, laptop,
smartphone) which will take approximately two minutes.
B. During the WPS operation, the router’s Wi-Fi LED will be blinking Blue.
④Go to the client wireless computer, run a WPS setting utility and click a WPS button in the utility’s instruction.
A. If the WPS operation is done, the router’s Wi-Fi LED will be lit.
⑤Go back to the router’s Web UI, and check the Wi-Fi status whether the client is connected or not.

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Note
•Before the WPS activity, we recommend removing the router’s Wi-Fi profile stored on your device (personal
computer, laptop, smartphone), and then push the ‘Start PBC’ button or press the ‘WPS button’ on the router. The
device should connect in about two minutes after pressing the WPS button, if there is no connection within two
minutes, the router will restart.
•Only supports 1:1 connection between the router and device (i.e., personal computer, laptop, and smartphone), the
WPS function will be operating as the WPA type’s security. If you want to use the WPS function with the WPA2 security,
client OS version must be more current than Windows XP Service Pack 3. Also please remove the router Wi-Fi profile
stored on your device.
• If you want to use a WPS PIN (Personal Identification Number), the client device must support a WPS PIN application
located in the WPS configuration utility. To run the WPS PIN procedure, please see the below steps.
-1) Go to the client wireless computer and run the client WPS configuration utility and generate a PIN number.
-2) Notate the client PIN number.
-3) In the WLAN Wi-Fi protected setup Web page, there is a PIN inputting method for ‘Enter Client Device PIN’
item.
-4) Enter the client PIN number noted and press the WPS button. The device will begin trying to make a
connection which should takes approximately 4 minutes.

Page 17 / 48 Copyright © 2013 Franklin Wireless Corp.
Device Specifications
Feature
Description
Remark
Size (W,D,H)
137mm(H) x 153.8mm(W) x 34.5mm(D)
(5.39(H) x 6.06(W) x 1.36(D) (inch)
Weight
About 283g (9.98 oz)
Operating Temperature
0◦C to 60◦C
Humidity
65 %
Storage Temperature
-10 ◦C to 85 ◦C
Operating time (Battery)
40 minutes (Voice Call Service only)
Battery and charging
Li-ion Polymer 1050mAh, 3.7V. Rechargeable
Power
AC Power Adapter 12V/ 2A
LED Indicators
Power / LAN [1-4] / Voice / Voice Mail/ Wi-Fi/ LTE
Wireless WAN (WWAN)
4G LTE(B13 or B25 / B12), 3G eHRPD (BC0/BC1)
Receiver diversity (LTE MIMO and 3G Diversity support)
LAN
Ethernet Port (RJ-45) x 4EA
Voice Call
2G 1xRTT (BC0/BC1) (if applicable)
Telephone Port (RJ-11) x 2EA
No Fax
WLAN
IEEE 802.11 b/g/n (2.4GHz)
Data Speed
4G LTE
100Mbps downlink / 50Mbps uplink
3GeHRPD
3.1Mbps downlink / 1.8Mbps uplink
WLAN
11Mbps/ 54Mbps/ 150Mbps (IEEE 801.11 b/g/n)
LAN
10BASE-T / 100BASE-T
WLAN & LAN features
DHCP server, DDNS, Wireless Mac filtering, Network sharing (Samba)
WLAN Security
Pre-configurable security (WPA/WPA2PSK)
USIM (UICC)
Removable UICC Card Support
Desktop and Wall mount
Supported
LTE Antenna
LTE Primary & Secondary Antenna
Voice Service Antenna
Integrated Antenna

Page 18 / 48 Copyright © 2013 Franklin Wireless Corp.
Chapter 3
Browser Interface and Settings for Wi-Fi and LAN service
Login
Open your Web browser and enter http://192.168.1.1/ into the address window. The web interface should display as
shown below.
Username: admin
Password: admin
Home Screen Menu
The Home screen is the first screen you see after logging in to the browser interface. It is the main point of entry for all
your work in the browser interface. The user menu runs vertically along the left of the browser interface. It shows
information of router.

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Quick Setup Menu
Quick Configuration options for Wi-Fi settings including SSID name and security type, and therefore you can modify
those configured items quickly.
Statistics Menu
LAN
The LAN statistics provide statistics (by interface) for the connection(s) only.
WAN
The WAN statistics item provide statistics (by interface) for the WAN connection(s) only.

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WLAN
The WLAN Statistics provides counters for all WLAN interfaces.
WWAN Menu
WWAN Status
WWAN Status shows your current network information.
WWAN Device status
WWAN Device status displays the LTE modem information, and also has the Preferred Mode setting and Data Roaming
setting items.