Franklin Wireless T9 User manual

T9 Franklin Mobile Hotspot
User Manual

Contents
Getting Started....................................................................................................................................................................1
Overview................................................................................................................................................................................................ 2
System Requirements................................................................................................................................................................ 2
Components.......................................................................................................................................................................................... 3
Device Display ..................................................................................................................................................................................... 5
Battery Management........................................................................................................................................................................ 6
Using Your T9......................................................................................................................................................................7
Accessing the Network..................................................................................................................................................................... 8
Using Your T9 for the First Time.................................................................................................................................................. 8
System Requirements................................................................................................................................................................ 8
Installing the LTE Nano SIM Card......................................................................................................................................... 8
Charging the Battery .................................................................................................................................................................. 9
Connecting to Your T9 ...................................................................................................................................................................10
Wi-Fi Name (SSID) and Password......................................................................................................................................10
Connecting to the Internet.....................................................................................................................................................11
Using Your T9 after Setup is Complete ....................................................................................................................................11
Mobile Hotspot to share connections ...............................................................................................................................11
Wi-Fi and Mobile Hotspot (http://mobile.hotspot) Security ................................................................................11
Updating Your T9 software..........................................................................................................................................................12
T9 Settings.........................................................................................................................................................................13
Managing Your Mobile Hotspot .................................................................................................................................................14
Access the T9 Mobile Hotspot home page ......................................................................................................................14
Home.....................................................................................................................................................................................................15
Messages..............................................................................................................................................................................................16
On the T9 device display ........................................................................................................................................................16
On the T9 Mobile Hotspot Home page .............................................................................................................................16
Settings.................................................................................................................................................................................................17
Wi-Fi................................................................................................................................................................................................18
Mobile Network..........................................................................................................................................................................22
Device..............................................................................................................................................................................................26
Advanced Router .......................................................................................................................................................................29
About.....................................................................................................................................................................................................34
Support.................................................................................................................................................................................................35
Troubleshooting .............................................................................................................................................................36
Overview..............................................................................................................................................................................................37
First Steps............................................................................................................................................................................................37
Common Problems and Solutions ..............................................................................................................................................37

Regulatory Information ...............................................................................................................................................39
Regulatory Statements ..................................................................................................................................................................40
FCC Equipment Authorization ID: XHG-R717...............................................................................................................40
Body-Worn Operation .............................................................................................................................................................40
Safety Hazards ..................................................................................................................................................................................41
Trademark..........................................................................................................................................................................................43
Glossary..............................................................................................................................................................................44
Glossary................................................................................................................................................................................................45

1
1
Getting Started
Overview
Components
Device Display
Battery Management

2
Overview
Thank you for choosing T9, LTE Mobile Hotspot!
Having the T9 at your fingertips will allow you to access LTE network for fast uploads and
downloads. You can also connect up to eight Wi-Fi capable devices to the Internet at once -
laptops, tablets, eReaders, Smartphones and more.
System Requirements
Compatible with all IEEE802.11b/g/n/ac Wi-Fi enabled devices.
Works with the latest versions of most browsers*.
* It is recommended to use the latest versions of Internet browsers. Outdated versions may not be
compatible with the T9 Web Admin User Interface, http://mobile.hotspot or http://192.168.0.1

3
Components

4
1. Power/Menu Button –Turn on/off T9. Shows device menu and information
Button Operation
Operations
Actions
Turn On
Press and hold the button for 3 seconds.
Turn Off
Press and hold the button until “Goodbye” message
appears.
Display
Wake-Up
When the display is off (sleep mode), the first quick press
of the button wakes up the display.
Info Display
When the display is on, press the button quickly to go
through the device menu and information.
LED Indicator
Colors
Charging Status
Off
Power off.
Solid
Power off and connected to a charger.
Blinking
Power on/Operating normally
2. Display –Provides device status information such as battery, service signal strength, the
number of users connected with Wi-Fi etc.
3. Charger Port –The USB charger connects here.
4. Back Cover Notch –Lift the notch to open the back cover.
5. Reset Button –To perform reset of your device, gently press and hold the button for 3
seconds, then release.
6. SIM Card Stopper –Lift the stopper to insert or replace the Nano SIM card.
7. Battery contact –Insert the battery to align with the battery contacts.
8. SIM Card Slot –The SIM card installation slot.

5
Device Display

6
Battery Management
Your T9 is equipped with a replaceable and rechargeable battery. It works from its charged
battery alone, or when the device is plugged into a power source.
Note: Please do not attempt to open or disassemble your hotspot and the battery pack. Doing
so may cause damage that voids your warranty.
Charge the battery with the charger provided together with your hotspot. While the battery is
charging, the battery charging icon displays.
IMPORTANT! Please use only an approved charger to charge your hotspot. Improper handling
of the charging port, as well as the use of an incompatible charger, may cause damage to your
device and void the warranty.

7
2
Using Your T9
Accessing the Network
Using Your T9 for the First Time
Connecting to Your T9
Using Your T9 After Setup is Complete

8
Accessing the Network
Work effectively outside the home or office with the reliable broadband speed that the LTE
service provides. You can connect to the internet at speeds fast enough to keep up-to-date on
all your email correspondence, download attachments, and access your corporate intranet.
Using Your T9 for the First Time
System Requirements
Your computer, tablet, or other wireless devices need Wi-Fi capability and Internet browser
software only. Your T9 is compatible with most major operating systems and the latest versions
of browsers.
Installing the LTE Nano SIM Card
Your SIM (Subscriber Identity Module) card is a small rectangular plastic card that stores
important information about your wireless service.
If not already inserted, follow the instructions below to install your LTE Nano SIM card.
1. Remove the back cover of your device and take the battery out.
2. Lift the “LIFT”tab and slide your Nano SIM card in the SIM card slot with Wireless Carrier
logo facing up. After installation, secure the “LIFT”tab back into place.
3. Properly install the battery and put the back cover on.
IMPORTANT! Do not bend or scratch your Nano SIM card. Avoid exposing your Nano SIM card
to static electricity, water, or dirt. Whenever you insert or remove the SIM card, ensure your T9
is powered off and is not connected to any power source. Never use tools, knives, keys, or any
type of object to force the door open or to remove the Nano SIM card.

9
Charging the Battery
Before using your mobile hotspot, ensure that the battery is fully charged. Be sure to use the
charger that came with your device.
NOTE: Your T9 is equipped with a replaceable rechargeable battery. When handling the battery
or SIM card, please make sure the device is not connected to any power sources. Do not use any
tools, sharp objects or any utensils when dealing with the battery. Doing so may cause damage
that voids your warranty.
It normally takes 3~5 hours, depending your power sources and device status to fully
charge the battery.
The battery discharges faster as additional devices connect to your hotspot.
Battery life depends on the network, signal strength, temperature, features, and active
connection time.
When charging, keep your device near room temperature.
Never leave the T9 in an unattended vehicle due to uncontrolled temperatures that may be
outside the desired temperatures for your device.
It is normal for batteries to gradually wear down and require longer charging time.

10
Connecting to Your T9
Wi-Fi Name (SSID) and Password
You can find your Wi-Fi Name and Password any time you need. Just press the power/menu
button ( ) shortly when the display is on.
Home screen, Device menu guide
(Switching every 3 seconds)
Press quickly
Press quickly
Press quickly
Press quickly
Press quickly
Wi-Fi Name display
Password display
Web Admin URL Guide display
Back to Home screen
Data usage display
Press quickly

11
Connecting to the Internet
1 Open the Wi-Fi application or controls on your laptop or Wi-Fi capable device that you want
to connect to your T9. Then find your T9’s Wi-Fi name.
2 Click Connect and enter the Password when prompted.
NOTE: The last four characters of your Wi-Fi Name is unique for your T9. You can change the
Wi-Fi Name of your own. See “Settings”.
Using Your T9 after Setup is Complete
Mobile Hotspot to share connections
You can use your T9 as a wireless mobile hotspot to connect to a total of eight Wi-Fi capable
devices to the mobile broadband network.
Wi-Fi and Mobile Hotspot (http://mobile.hotspot) Security
The T9 comes from the factory with security turned on. By default, Mobile Hotspot password is
‘admin’. Your Mobile Hotspot password is always the same as ‘admin’ unless you change it in
the Mobile Hotspot home page.
You can create your own Mobile Hotspot password by signing into the Mobile Hotspot home
page. After you change your own Mobile Hotspot home password, you will be required to use
the new password to sign in to the Mobile Hotspot home page.
To change your Mobile Hotspot home password:
1 Connect your Wi-Fi capable device to your T9.
2 Open a web browser and enter http://mobile.hotspot or http://192.168.0.1.
3 From the Web UI, click Settings > Device > Web Interface.

12
Updating Your T9 software
New software is updated automatically in the following scenarios.
1) Every power up the device will check for a new SW update.
2) If a new update is available it will be downloaded in the background and wait to be
applied on the next power off.
3) The device must have at least 40% battery or 20% on charger to apply an update.
4) If the device is on AC power all the time and an update is available the device will
download and wait to apply the update in 48 hours between the hours of 2-4am. It also
will be updated when the device turns off.
5) If there is traffic or data activity for at least 1 minute at the 2-4am window the device will
wait until next day 2-4am window (24 hours later) to apply the update.
Update starts
Updating
Update successfully
Update failed

13
3
T9 Settings
Managing Your Mobile Hotspot
Home
Messages
Settings
About
Support

14
Managing Your Mobile Hotspot
Access the T9 Mobile Hotspot home page
You can access your Mobile Hotspot device information using an internet browse.
Access T9 Mobile Hotspot using a browser
1 Connect your Wi-Fi capable device to the T9.
2 Open a web browser on your connected device and open your home page by entering
either http://mobile.hotspot or http://192.168.0.1.
3 Enter the password and Click Login. If you entered the correct password, the Web User
Interface screen appears.
NOTE: The default password is 'admin'. On your first login, you will be directed to 'Change
password'

15
Home
The T9 Mobile Hotspot home page allows you to quickly access all menu options for your T9.
Messages
Settings
About
Support
Check status of network connection and data usage on the Home page.
Disconnect: Click Disconnect to disconnect the Internet.
Reset: Reset data usage.

16
Messages
Messages page displays SMS messages sent to you by Wireless Carrier.
On the T9 device display
The number of unread messages displays to the right of the message icon.
When a new message arrives, the message icon appears. A maximum of 20 messages can be
stored.
On the T9 Mobile Hotspot Home page
You can see the message contents by pressing the Messages menu on your Mobile Hotspot
home page. To delete a selected message, click the trash bin icon to the right of the message
date and timeline. To delete all messages, click Delete All Messages button.
The Message page allows you to view the message contents by pressing the Device
Messages menu on your T9 Mobile Hotspot Admin home page. To delete a selected
message, click the trash bin icon to the right of the message date and timeline. To delete all
messages, click Delete All button.

17
Settings
The Settings page has the following menu options.
Wi-Fi
Mobile Network
Device
Advanced Router