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VERSION: 200619
LICENSED FABRICATOR OF MAGNATRACK
CARE & MAINTENANCE and WARRANTY - MAGNATRACK SYSTEMS
hardwarecanbedonetoremoveexcessdustanddebris.Thisisalsoagoodpracticeonceper
yearandisrecommendedforlongtermoperation.
Warmwaterandcommondishsoaparerecommendedforcleaningandremovalofanydirt,food
particles,beveragesorothernon‐commercialtypestainsontheshadeband.
PleasecontactFraserShadingoryourwindowcoveringprofessionaldirectlywithanyadditional
cleaningquestionorconcerns.
WARRANTY
LIMITEDLIFETIMEWARRANTY
FraserShadingSystems,themanufacturer,guaranteesthematerialandworkmanshipofits
productstobeofexcellentquality.AllMaterialsarecarefullyselectedtowithstandmostweather
elementsandbreakageundernormaluse.Thewarrantydoesnotcoverclaimsoriginatedfrom
faultyinstallations,hail,flood,fire,harmfulchemicalsandfumes,misuse,abuse,fading,chalking,
oxidization,erosionofpaint,actsofGod,orcausesbeyondcontrolofthemanufacturer.This
warrantyisforthebenefitoftheoriginalpurchaserandisnottransferable.Thelifetimematerial
warrantyappliestoaluminumcomponentsonly.
5YEARWARRANTY
FraserShadingSystemswarrantstheelectricalmotorsforaperiodof5years,commencingfrom
thedateofsalefromFraserShadingSystems,againstfailureunderexpectednormaluse.
Warrantyisvoidiftheelectricalmotorisexposedtowater,actsofGod,orabnormalconditions,
includingfaultyinstallation.
2YEARWARRANTY
FraserShadingSystemswarrantstheelectroniccomponentssuchasradiotransmittersand
receiversforaperiodof2year,commencingfromthedateofsalefromFraserShadingSystems
againstfailureunderexpectednormaluse.Warrantyisvoidiftheelectroniccomponentis
exposedtowater,actsofGod,orabnormalconditions.
SCREEN&VINYLWARRANTY
FraserShadingSystemswarrantsfabricssuppliedfromTwitchellhavea10‐yearlimitedwarranty
fromtheoriginaldateofpurchase.Thewarrantycoversdefectsofworkmanship,materials,or
excessivelossofstrengthinnormalconditions,includingsunlight,rot,mildew,oratmospheric
chemicalsthatmightrenderitunserviceable.Improperuse,abuse,oruseofharshchemicalswill
voidwarranty.FabricsnotmanufacturedbyTwitchellmighthavedifferentwarrantiesassociated.
Pleaseseecatalogorwebsiteforfulldetailsandwarrantyinfo.
FraserShadingSystemswarrantsourclearvinylwindowsfor(1)year.Thewarrantyspecifically
coversmanufacturesdefectsinthematerialorworkmanshipofstitchingthevinylwindowstothe
surroundingmaterial.AnydefectsintheVinylpanelsneedstobenoteduponinstallationofthe
motorizedsystem.Discoloring,yellowing,orange‐peel,orscratchesdiscoveredinthematerial
aftertheinstalliscompleteisnotcoveredandtypicallycausedbyuseofimpropercleaning
solutions.Pleaseseecatalogorwebsiteforcleaninginstructions,careandmaintenance