Samsung S*H65* User manual

User Manual
The color and the appearance may differ depending on the product, and the specifications are subject to change without
prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entiretywithout the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
S*H65*
•An administration fee may be charged if either
‒(a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
‒(b) you bring the unit to a repair center and there is no defect in the product
(i.e. where you have failed to read this user manual).
•The amount of such administration charge will be advised to you before anywork orhome visit is carried out.

2
Table of contents
Before Using the Product
Securing the Installation Space 4
Precautions for storage 4
Safety Precautions 4
Symbols 4
Cleaning 5
Electricity and Safety 5
Installation 6
Operation 7
Preparations
Parts 9
Frontal Buttons 9
Reverse Side 10
Changing Brightness and Contrast settings 11
Changing the Volume setting 11
Adjusting the Product Tilt and Height 12
Rotating the Monitor Screen 12
Anti-theft Lock 13
Precautions for moving the monitor 13
Installing a Wall-mount Kit or Desktop Stand
(S24H650GD* / S27H650FD*) 14
Installing a Wall-mount Kit or Desktop Stand
(S24H650FD*) 15
Installation 16
Attaching the Stand (S24H650GD* / S27H650FD*)16
Attaching the Stand (S24H650FD*) 17
Removing the Stand (S24H650GD* /
S27H650FD*) 18
Removing the Stand (S24H650FD*) 19
Connecting and Using a Source Device
Read below before installing the monitor. 20
Connecting and Using a PC 20
Connection Using the D-SUB Cable (Analog Type)20
Connection Using the HDMI Cable 21
Connection Using an HDMI-DVI Cable 21
Connection Using the DP Cable 21
Connecting to Headphones 21
Connecting the Power 22
Connecting a USB device 23
Tidying Up the Connected Cables (S24H650GD* /
S27H650FD*) 24
Tidying Up the Connected Cables (S24H650FD*) 25
Correct posture to use the product 26
Driver Installation 26
Setting Optimum Resolution 26
Screen Setup
SAMSUNG MAGIC Bright 27
Brightness 28
Contrast 28
Sharpness 28
Color 28
SAMSUNG MAGIC Upscale 29
HDMI Black Level 29
Eye Saver Mode 29
Game Mode 29
Response Time 29
Picture Size 30
Screen Adjustment 30
Adjusting OSD (On Screen
Display) settings
Transparency 31
Position 31
Language 31
Display Time 31

3
Table of contents
Setup and Reset
Smart ECO Saving 32
Off Timer Plus 32
PC/AV Mode 33
Source Detection 33
Key Repeat Time 33
Reset All 33
Information 33
Installing the Software
Easy Setting Box 34
Restrictions and Problems with the Installation 34
System Requirements 34
Troubleshooting Guide
Requirements Before Contacting Samsung Customer
Service Center 35
Testing the Product 35
Checking the Resolution and Frequency 35
Check the following. 35
Q & A 37
Specifications
General 38
Standard Signal Mode Table 40
Appendix
Responsibility for the Pay Service
(Cost to Customers) 43
Not a product defect 43
A Product damage caused by customer's fault 43
Others 43
Extended warranty 44

4
Securing the Installation Space
Ensure some space around the product forventilation. An internal temperature rise may cause fire and
damage the product. Be sure to allow the amount of space as shown below or greaterwhen installing
the product.
―The exterior may differ depending on the product.
10 cm
(3.93 inches)
10 cm
(3.93 inches)
10 cm (3.93 inches)
10 cm (3.93 inches)
10 cm (3.93 inches)
Precautions for storage
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used
nearby.
―Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product
(Service fee will be charged.)
Do not press the monitor screen with hands or other objects. There is a risk of damaging the screen.
Safety Precautions
Caution RISK OF ELECTRIC SHOCK DO NOT OPEN
Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE
COVER. (OR BACK)
THERE ARE NO USER SERVICEABLE PARTS INSIDE.
REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high voltage is present inside.
It is dangerous to make any kind of contact with any internal part of
this product.
This symbol alerts you that important literature concerning operation
and maintenance has been included with this product.
Symbols
Warning A serious or fatal injury may result if instructions are not followed.
Caution Personal injury or damage to properties may result if instructions are
not followed.
Before Using the Product
Chapter 01

5
Cleaning
―Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
―Take the following steps when cleaning.
1
Power off the product and computer.
2
Disconnect the power cord from the product.
―Hold the powercable by the plug and do not touch the cable with wet hands. Otherwise, an electric
shock may result.
3
Wipe the monitorwith a clean, soft and dry cloth.
‒Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the monitor.
‒Do not spraywater or detergent directly on the product.
4
Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the product.
5
Connect the powercord to the product when cleaning is finished.
6
Power on the product and computer.
Electricity and Safety
Warning
•Do not use a damaged powercord or plug, or a loose power socket.
•Do not use multiple products with a single power socket.
•Do not touch the power plug with wet hands.
•Insert the power plug all the way in so it is not loose.
•Connect the power plug to a grounded power socket (type1 insulated devices only).
•Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy
object.
•Do not place the power cord or product near heat sources.
•Clean any dust around the pins of the powerplug or the power socket with a dry cloth.
Caution
•Do not disconnect the power cord while the product is being used.
•Only use the power cord provided with your product by Samsung. Do not use the power cord with
other products.
•Keep the power socket where the power cord is connected unobstructed.
‒The power cord must be disconnected to cut off power to the product when an issue occurs.
•Hold the plug when disconnecting the power cord from the power socket.

6
Warning
•DO NOTPLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT
INSTALL THE PRODUCT NEAR HEAT SOURCES.
•Do not install the product in poorly ventilated spaces such as a bookcase or closet.
•Install the product at least 10 cm away from the wall to allowventilation.
•Keep the plastic packaging out of the reach of children.
‒Children may suffocate.
•Do not install the product on an unstable orvibrating surface (insecure shelf, sloped surface, etc.)
‒The product may fall and become damaged and/or cause an injury.
‒Using the product in an area with excess vibration may damage the product or cause a fire.
•Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or
smoke.
•Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
‒The product lifespan may be reduced or a fire may result.
•Do not install the product within the reach of young children.
‒The product may fall and injure children.
•Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil
pollution. And do not install or use the product in the kitchen or near the kitchen stove.
Caution
•Do not drop the product while moving.
•Do not set down the product on its front.
•When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of
the product is not protruding.
‒The product may fall and become damaged and/or cause an injury.
‒Install the product only on cabinets or shelves of the right size.
•Set down the product gently.
‒Product failure or personal injury may result.
•Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical
substances, extreme temperatures or a significant presence of moisture, or a place where
the product will operate continuously for an extended period of time) may seriously affect its
performance.
‒Be sure to consult Samsung Customer Service Centerif you want to install the product at such a
place.
Installation

7
Warning
•There is a high voltage inside the product. Neverdisassemble, repair or modify the product
yourself.
‒Contact Samsung CustomerService Center for repairs.
•To move the product, first disconnect all the cables from it, including the power cable.
•If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord
immediately and contact Samsung Customer Service Center.
•Do not let children hang from the product or climb on top of it.
‒Children may become injured or seriously harmed.
•If the product is dropped or the outer case is damaged, turn off the power and disconnect the
power cord. Then contact Samsung Customer Service Center.
‒Continued use can result in a fire or electric shock.
•Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.
‒The product or heavy objects may fall as children try to reach forthe toys or sweets resulting in a
serious injury.
•During a lightning or thunderstorm, power off the product and remove the power cable.
•Do not drop objects on the product or apply impact.
•Do not move the product by pulling the power cord or any cable.
•If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area
immediately.
•Do not lift or move the product by pulling the power cord or any cable.
•Do not use or keep combustible spray or an inflammable substance near the product.
•Ensure the vents are not blocked by tablecloths or curtains.
‒An increased internal temperature may cause a fire.
•Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper,
matches, etc) into the product (via the vent orinput/output ports, etc).
‒Be sure to power off the product and disconnect the power cord when water or otherforeign
substances have entered the product. Then contact Samsung Customer Service Center.
•Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the
product.
‒Be sure to power off the product and disconnect the power cord when water or otherforeign
substances have entered the product. Then contact Samsung Customer Service Center.
Operation

8
Caution
•Leaving the screen fixed on a stationary image for an extended period of time may cause
afterimage burn-in or defective pixels.
‒Activate power-saving mode ora moving-picture screen saver if you will not be using the
product for an extended period of time.
•Disconnect the powercord from the power socket if you do not plan on using the product for an
extended period of time (vacation, etc).
‒Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
•Use the product at the recommended resolution and frequency.
‒Your eyesight may deteriorate.
•Do not hold the product upside-down or move it by holding the stand.
‒The product may fall and become damaged or cause an injury.
•Looking at the screen too close for an extended period of time can deteriorate your eyesight.
•Do not use humidifiers or stoves around the product.
•Rest your eyes for more than 5 minutes or look at distance objects forevery1 hour of product use.
•Do not touch the screen when the product has been turned on foran extended period of time as it
will become hot.
•Store small accessories out of the reach of children.
•Exercise caution when adjusting the product angle or stand height.
‒Yourhand or finger may get stuck and injured.
‒Tilting the product at an excessive angle may cause the product to fall and an injury may result.
•Do not place heavy objects on the product.
‒Product failure or personal injury may result.
•When using headphones or earphones, do not turn the volume too high.
‒Having the sound too loud may damage your hearing.

9
Preparations
Chapter 02
Parts
Frontal Buttons
―The color and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.
Key Guide
Icons Description
Open or close the onscreen display (OSD) menu, or return to the parent menu.
OSD control lock: Maintain the current settings, or lock the OSD control to
prevent unintended changes to settings. Enable: To lock the OSD control,
press the button for10 seconds. Disable: To unlock the locked OSD
control, press the button for more than 10 seconds.
―If the OSD control is locked, Brightness and Contrast can be adjusted. Eye Saver
Mode is available. Information can be viewed.
The Eye Saver Mode function can be used by pressing the button.
(The Eye Saver Mode is available even when the OSD control is locked.)
Press to enable or disable Eye Saver Mode.
The items below are not available if the Eye Saver Mode function is enable.
•Picture Brightness, Game Mode,
SAMSUNG
MAGIC
Bright,Color
•System Smart ECO Saving
Move to the upper or lower menu or adjust the value foran option on the OSD
menu.
Use this button to control the volume or the screen brightness or contrast.
Confirm a menu selection.
Pressing the button when the OSD menu is not displayed will change
the input source (Analog / HDMI / DisplayPort). If you poweron the product or
change the input source by pressing the button, a message that shows
the changed input source will appear at the top left corner of the screen.
―This function is not available for products with an Analog interface only.

10
Icons Description
Press the button to automatically adjust the screen settings.
―Changing the resolution in Display Properties will activate the Auto Adjustment
function.
―This function is only available in Analog mode.
Turn the screen on or off.
Key Guide
When a control button on the product is pressed, the Key Guide will be
displayed before the onscreen menu opens. (The guide shows the function of
the button pressed.)
To access the onscreen menu when the guide is displayed, press the
corresponding button again.
The Key Guide may vary depending on the function or product model.
Refer to the actual product.
Reverse Side
―The color and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.
Port Description
Connect the powercord foryour monitor to the POWER IN port on the back of
the product.
Connect to a USB device.
Connect the port of the monitor and the USB port of the computer
with the USB cable.
Connects to a PC using a DP cable.
Connects to a source device using an HDMI cable or HDMI-DVI cable.
Connect to a PC using the D-SUB cable.
Connect to an audio output device such as headphones.

11
Changing Brightness and Contrast settings
Adjust the Brightness and Contrast setting using the buttons in the initial screen (where no OSD
menu is displayed).
Brightness
Contrast
Volume
100
―The displayed image may differ depending on the model.
Brightness
―This menu is not available when
SAMSUNG
MAGIC
Bright is set to Dynamic Contrast mode.
―This menu is not available when Smart ECO Saving is enabled.
―This menu is not available when Eye Saver Mode is enabled.
Contrast
―This menu is not available when
SAMSUNG
MAGIC
Bright is in Cinema or Dynamic Contrast mode.
―This menu is not available when Game Mode is enabled.
Changing the Volume setting
Adjust the Volume by pressing the button when the Key Guide is displayed.
Volume
Brightness
Contrast
10
―The displayed image may differ depending on the model.
―The functions available on the monitor may vary depending on the model. Refer to the actual product.

12
Adjusting the Product Tilt and Height
―The color and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.
•The monitor tilt and height can be adjusted.
•Hold the top center of the product and adjust the height carefully.
•When adjusting the stand height, you may hear a noise. This noise is generated because the ball inside
the stand slides when the stand height is adjusted. It is a normal noise and not a product
malfunction.
Rotating the Monitor Screen
―You can rotate yourmonitor as shown below.
―The color and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.
1 2 3
4 5 6
•Be sure to fully extend the stand before rotating the monitor.
•If you rotate the monitor without fully extending the stand, the corner of the monitor may hit the
floor and get damaged.
•Do not rotate the monitor counterclockwise. The product may get damaged.
-45.0° (±2.0°) ~ 45.0° (±2.0°)
-5.0° (±2.0°) ~ 24.0° (±2.0°) 0 ~ 135.0 mm (±5.0 mm)
S24H650GD*
-45.0° (±2.0°) ~ 45.0° (±2.0°)
-5.0° (±2.0°) ~ 24.0° (±2.0°)
0 ~ 135.0 mm (±5.0 mm)
S24H650FD*
-45.0° (±2.0°) ~ 45.0° (±2.0°)
-5.0° (±2.0°) ~ 24.0° (±2.0°)
0 ~ 135.0 mm (±5.0 mm)
S27H650FD*

13
Anti-theft Lock
―An anti-theft lock allows you to use the product securely even in public places.
―The locking device shape and locking method depend on the manufacturer. Referto the user guide
provided with your anti-theft locking device for details.
To lock an anti-theft locking device:
1
Fix the cable of your anti-theft locking device to a heavy object such as a desk.
2
Put one end of the cable through the loop on the other end.
3
Insert the locking device into the anti-theft lock slot at the back of the product.
4
Lock the locking device.
‒An anti-theft locking device can be purchased separately.
‒Referto the user guide provided with your anti-theft locking device for details.
‒Anti-theft locking devices can be purchased at electronics retailers or online.
Precautions for moving the monitor
•Do not directly apply pressure on the screen.
•Do not hold the screen when moving the
monitor.
•Do not hold the product upside down only by
the stand.
•Hold the lower corners or edges of the
monitorwhen moving it.
•

14
Installing a Wall-mount Kit or Desktop Stand
(S24H650GD* / S27H650FD*)
1
43
2
A
B
Attach the wall-mount kit or desktop stand here
Bracket (sold separately)
Align the grooves and tightly fasten the screws on the bracket on the product with the corresponding
parts on the wall-mount kit or desktop stand you want to attach.
•Notes
‒Using a screw longer than the standard length can damage the internal components of the
product.
‒The length of screws required fora wall mount that does not comply with the VESA standards
may vary depending on the specifications.
‒Do not use screws that do not complywith the VESA standards. Do not attach the wall-mount kit
or desktop stand using excessive force. The product may get damaged or fall and cause personal
injury. Samsung shall not be held liable for any damage or injury caused by using improper
screws orattaching the wall-mount kit ordesktop stand using excessive force.
‒Samsung shall not be held liable forany product damage orpersonal injury caused by using a
wall-mount kit otherthan the one specified or from an attempt to install the wall-mount kit on
your own.
‒To mount the product on a wall, ensure you purchase a wall-mount kit that can be installed 10
cm or farther away from the wall.
‒Be sure to use a wall-mount kit that complies with the standards.
‒To install the monitor using a wall mount, disconnect the stand base from the monitor.
Unit: mm (inches)
Model name VESA screw hole specs (A * B) in
millimeters
Standard Screw Quantity
S24H650GD* /
S27H650FD* 100.0 x 100.0 (3.9 x 3.9)
4.0 mm Φ, 0.7 pitch * 10.0 mm long 4 EA
―Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to
electric shock.

15
Installing a Wall-mount Kit or Desktop Stand
(S24H650FD*)
A
B
1
43
2
Attach the wall-mount kit or desktop stand here
Bracket (sold separately)
Align the grooves and tightly fasten the screws on the bracket on the product with the corresponding
parts on the wall-mount kit or desktop stand you want to attach.
•Notes
‒Using a screw longer than the standard length can damage the internal components of the
product.
‒The length of screws required fora wall mount that does not comply with the VESA standards
may vary depending on the specifications.
‒Do not use screws that do not complywith the VESA standards. Do not attach the wall-mount kit
or desktop stand using excessive force. The product may get damaged or fall and cause personal
injury. Samsung shall not be held liable forany damage or injury caused by using improper
screws orattaching the wall-mount kit or desktop stand using excessive force.
‒Samsung shall not be held liable forany product damage orpersonal injury caused by using a
wall-mount kit otherthan the one specified or from an attempt to install the wall-mount kit on
your own.
‒To mount the product on a wall, ensure you purchase a wall-mount kit that can be installed 10
cm or farther away from the wall.
‒Be sure to use a wall-mount kit that complies with the standards.
‒To install the monitor using a wall mount, disconnect the stand base from the monitor.
Unit: mm (inches)
Model name VESA screw hole specs (A * B) in
millimeters
Standard Screw Quantity
S24H650FD* 100.0 x100.0 (3.9 x 3.9) 4.0 mm Φ, 0.7 pitch * 10.0 mm long 4 EA
―Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to
electric shock.

16
Installation
Attaching the Stand (S24H650GD* / S27H650FD*)
―Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.
―The exterior may differ depending on the product.
12
3
4
Insert the stand neck into the stand base in the
direction shown in the figure. Tightly fasten the
connecting screw at the bottom of the stand base.
Place the protective Styrofoam (cushion) included
in the package on the floor and place the product
facing down on the Styrofoam, as shown in the
image.
If Styrofoam is unavailable, use a thick sitting mat.
Place the stand neck on the display, as shown in
the figure. When you place the stand neck, ensure
that the raised button on the display can be
inserted into the groove of the stand neck.
Turn the stand neck of the display clockwise for
90° to ensure that the stand neck of the display is
put into place.
5
Stand assembly is complete. - Caution
Do not hold the product upside down only by the stand.

17
Attaching the Stand (S24H650FD*)
―Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.
―The exterior may differ depending on the product.
12
3
4
Insert the stand neck into the stand base in the
direction shown in the figure. Tightly fasten the
connecting screw at the bottom of the stand base.
Place the protective Styrofoam (cushion) included
in the package on the floor and place the product
facing down on the Styrofoam, as shown in the
image.
If Styrofoam is unavailable, use a thick sitting mat.
Place the stand neck on the display, as shown in
the figure. When you place the stand neck, ensure
that the raised button on the display can be
inserted into the groove of the stand neck.
Turn the stand neck of the display clockwise for
90° to ensure that the stand neck of the display is
put into place.
5
Stand assembly is complete. - Caution
Do not hold the product upside down only by the stand.

18
12
3
Place the product on a clean and flat floor as shown
in the figure. Push the key upward and hold. Turn the
stand neck of the display counterclockwise for10°.
Lift the stand neck in the arrow direction to detach it
from the display.
Unfasten the connecting screw at the bottom of the
stand base, and then remove the stand neck from
the stand base by pulling it in the arrow direction, as
shown in the figure.
- Caution
Do not press down on the monitor. There is a risk of
damaging the monitor.
- Caution
Do not hold the product upside down only by the
stand.
Removing the Stand (S24H650GD* / S27H650FD*)
―Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down.
―The exterior may differ depending on the product.

19
Removing the Stand (S24H650FD*)
―The exterior may differ depending on the product.
12
3
Place the product on a clean and flat floor as shown
in the figure. Push the key upward and hold. Turn the
stand neck of the display counterclockwise for10°.
Lift the stand neck in the arrow direction to detach it
from the display.
Unfasten the connecting screw at the bottom of the
stand base, and then remove the stand neck from
the stand base by pulling it in the arrow direction, as
shown in the figure.
- Caution
Do not press down on the monitor. There is a risk of
damaging the monitor.
- Caution
Do not hold the product upside down only by the
stand.
―Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down.

20
Connecting and Using a Source Device
Chapter 03
Read below before installing the monitor.
1
Check the shapes of both ends of the cables that came with the monitor, and check the shapes and
positions of the matching ports on the monitorand external devices.
2
Before connecting signal cables, disconnect the power cables forthe monitor and external devices
from the power outlet to prevent device damage from a short circuit or overcurrent.
3
After connecting all signal cables, connect the power cables forthe monitor and external devices
to the power outlet.
4
Read the user manual to familiarize yourself with the monitorfunctions, precautions, and proper
use, before using the installed monitor.
Connecting and Using a PC
Select a connection method suitable for your PC.
―Connecting parts may differ in different products.
―Provided ports mayvary depending on the product.
Connection Using the D-SUB Cable (Analog Type)
Check to make sure that the power cables for the monitor and external devices, such as
computers and set-top boxes, are not connected to the power outlet.
RGB IN