After Sales Support
Warranty Period
Main Unit: One year from the date of purchase.
Accessories: Battery, Charger and Adapter: One year from the date of purchase.
Under the following conditions, warranty will not be granted.
•Warranty claims not made within the Warranty Period.
•The defects are caused by natural disasters.
•The defects occur from misuse, abuse, accident, corrosion, fire, liquid intrusion, or
neglect.
•The defects or damage are from improper or unauthorized testing, operation,
maintenance, service, repair, installation, alteration, modification, or adjustment.
•Breakage or damage to antennas unless caused directly by defects in material or
workmanship.
•The defects that have not been operated in accordance with the procedures
described in the operating instructions.
•The defects that have been subjected to unauthorized modifications, tampering,
disassembly, use of non-genuine accessories or batteries or repairs (including the
addition to our product of equipment which is not supplied or authorized by us)
which adversely affect performance of our radio or interfere with our normal
warranty inspection and testing of our product to verify any warranty claim.
•Our product which has had the serial number removed or made illegible.
•Product that has its seal(s) on non-user serviceable components or modules broken.
•Freight costs to the repair depot.
•Product that has been subjected to illegal or unauthorized alteration of the
software/firmware in our product. Scratches or other cosmetic damage to our
product surface that does not affect the operation of our radio.
•Normal and customary wear and tear.
