Fri-Jado GO Combi Setup guide

Faultfinding manual
GO Combi
EN (Original Instruction) 9129353 / 2211
WARNING
Read the instructions before using the machine.
!
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© 2023 Fri-jado B.V. , Oud Gastel, The Netherlands.
We advise you to contact your supplier for the guarantee period and conditions.
Further we refer to our General Terms and Conditions for Sales and Delivery that are
available upon request. The manufacturer does not accept any liability for damage
or injury caused by failing to adhere to these regulations or by not observing the
usual caution or care in actions, operation, maintenance or repair activities, even
if not explicitly described in this manual. As a result of constsnt commitment to
improvement, it may happen that your unit devaites in detail from what is described
in this manual. For this reason, the given instructions are only a guideline for the
installation, use, maintenance and repair of the unit referred to in this manuel. This
manual has been composed with the utmost care. The manufacturer shall, however,
not be held responsible for any mistake in this manual nor forany consequences
thereof. The user is allowed to copy this manual for own use. Further all rights are
reserved and nothing is this manual may be reproduced and/or made public in any
way.
Modifications:
In case of unauthorized modifications in or on the unit, every liability on the part of
the manufacturer becomes null and void.
KEEP THIS USER MANUAL FOR FUTURE USE
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Table of contents
General information 3
Target group .................................................................................... 3
Technical changes ............................................................................ 3
More documentation....................................................................... 3
Permissions ....................................................................................... 3
Safety information 4
Using the faultfinding table 4
Accessing the test functions............................................................ 5
Overview of error codes 6
Faultfinding list 7
PT1000 temperature sensor table 19
Oven overview 20
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General information
Target group
Target
group Description
The information that is listed next to this symbol is aimed at the
end user of the oven.
We recommend that you follow the instructions before you
contact your local service partner as, in many cases, you will be
able to solve the error yourself.
The information that is listed next to this symbol is aimed at
service technicians, who have been trained and are certified in
installing and servicing the oven.
Technical changes
This document is subject to changes without notice.
More documentation
You find more documentation about the oven at our website. For more information, see
the back page.
Permissions
Log in as “Technician” to have the necessary rights to be able to change the oven setup,
use the test functions, update software, etc. See section “Accessing the test functions”.
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Safety information
Read this document before using, installing or servicing the product.
Installation and operation must comply with local regulations and
accepted codes of good practice.
Read the safety instructions in the user manual, installation manual
and service manual before you perform any work on the oven.
All maintenance and repair must be carried out by qualified
installation and service technicians only. Installation and/or service by
others than qualified service technicians may result in injury to the
operator and/or damage to the oven.
Using the faultfinding table
In the faultfinding manual you find 5044 types of errors and 74 notifications, all of which
are listed in a table containing information about the error number, cause, user and
remedy.
1. Find the error number that is shown on your display in the column “Error”.
2. Read the cause of the error in the column “Cause”.
3. If you are an end user of the oven, follow the instructions next to the icon, and if
you are a service technician, follow the instructions next to the icon.
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Accessing the test functions
1. Log in as “Technician” (576021).
2. Touch “Settings”.
3. Touch “Oven setup”.
4. Touch “Test functions”.
5. Touch the relevant test function.
In each of the error messages in this document, it is described
which test function to use to solve the error.
Always make sure that the most recent software or platform is
installed on the oven. You can download the software from our
website. For more information, see the back page.
1
3
4
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Overview of error codes
Error Fault Page
4 “The oven is too hot” 8
7 “The oven temperature sensor is defective” 8
8 “The core probe is not connected” 9
14 “The fan is too slow” 9
16 “The IO board is too hot” 10
20 “No communication between the controller and the IO
board” 10
21 “No communi-cation between the controller and server” 11
25 “CombiSense is not calibrated.” 11
27 “CombiSense calibration error” 12
28 “Error in alarm” 12
29 “Door sensor error” 13
30 “No communi-cation to the PassThrough display
module” 13
31 “Sensor error” 14
34 “The water pressure is low” 14
38 “There is detergent in the oven” 14
40 “The IO board is too hot” 15
44 “Exhaust error” 16
71 “Core probe warning” 16
72 “Fan I - no communication” 17
80 “Forced wash is soon needed” 17
81 “Forced wash is needed” 18
82 “HydroShield water filter change is required soon” 18
83 “HydroShield water filter change is required” 18
86 “User ignored to change the HydroShield water filter” 19
90 “The fan is too slow” 19
92 “The clock is wrong” 19
95 “Power failure. The oven has resumed” 19
96 “Power failure. The oven did not resume” 19
97 “Invalid configuration” 20
99 “Safety circuit fail” 27
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Error Fault Cause User Remedy
4 The oven is too hot The oven thermo switch
has tripped, because the
cavity temperature is above
350°C.
1. Contact your local service partner.
1. Open the front panel and press the green
knob to reset the safety circuit.
2. Check the power supply to the thermo
switch, 24 V.
3. Go to “Alarm test” in the “Test
functions” menu and check that the
overheat safety circuit for the oven cavity
is open.
4. In “Test functions”, activate the main
function, start up the main fan at
maximum speed. Do not activate the heat
function.
5. Check if the temperature in the oven
cavity is increasing. If yes, use a digital
multimeter to measure the solid state
relay. Replace it, if necessary.
6. If the error persists, contact your service
provider.
7 The oven
temperature sensor
is defective
The oven temperature
sensor is defective. The oven
must not be used until the
error has been corrected.
1. Contact your local service partner.
1. Go to “Oven test” in the “Test functions”
menu and check the oven cavity
temperature sensor reading.
2. If a core probe is present, place it inside
the oven as reference temperature
measurement tool.
3. If the reading is incorrect, check that the
temperature sensor measures correctly
according to the “PT1000 temperature
sensor table” on page 20. Follow the
wiring diagram to find the correct wires.
4. Check the connection on the IO board.
Follow the wiring diagram to find the
correct wires.
5. If the error persists, contact your service
provider.
Faultfinding list
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Error Fault Cause User Remedy
8 The core probe is
not connected
A recipe using core
temperature has been
selected, but no core probe
is connected, is connected
properly or the core probe is
defective.
The recipe cannot be used
until the error has been
corrected.
1. Select a recipe without core probe.
2. If the error persists, contact your local
service partner.
1. Go to “Other tests” in the “Test
functions” menu and check the
temperature reading of the three PT1000
sensors in the core probe.
2. If no information is displayed, check the
wiring connection by following the wiring
diagram and check that the probe is
connected to the IO board.
3. Mount the missing wires and measure the
connections again.
4. If the error persists, contact your service
provider.
14 The fan is too slow The fan is running too slow. 1. Restart the oven in the “Settings” menu.
2. If the error persists, contact your local
service partner.
1. Make sure the fan wheel is running freely
and without any obstacles.
2. Go to “Fan tests” in the “Test functions”
menu and test the fan in both directions.
Make sure the fan wheel is running freely
and that there are no obstacles.
3. Make sure the cooling fans are running.
4. Replace any defective parts. It might be
either the motor or IO board.
5. If the error persists, contact your service
provider..
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Error Fault Cause User Remedy
16 The IO board is too
hot
The internal temperature on
the IO board is too high.
1. Clean the air intake filter.
2. Restart the oven in the “Settings” menu
and wait for five minutes before using the
oven again.
3. Make sure nothing hot is placed close to
the oven.
4. If the error persists, contact your local
service partner.
1. Go to “Other tests” in the “Test
functions” menu and read the IO board
temperature. If the temperature is above
45°C on the IO board but is cold, replace
the IO board.
2. Make sure the air intake filter is clean.
Clean the air intake filter, if necessary.
3. Make sure the cooling fan is running and
check the power supply. If the power
supply is OK, replace the fan.
4. Make sure that no steam or any hot
sources are near the air intake.
5. If the error persists, contact your service
provider..
20 No communi-
cation between the
controller and the
IO board
There is no connection
between the controller and
the IO board.
1. Restart the oven in the “Settings” menu.
2. If the error persists, contact your local
service partner.
1. Check the connection in both ends of
the cable between the IO board and the
controller. Make sure 24 V is available.
2. Measure the connectivity through the
cable and replace it, if necessary.
3. Replace the IO board. If it does not solve
the error, remount the old IO board.
4. Replace the controller. If it does not solve
the error, remount the old controller.
5. If the error persists, contact your service
provider.
GO Combi