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Warranty, General Terms & Conditions
1. The following terms and conditions apply to the sale of machinery, components and related services and prod-
ucts, of Finish Thompson Inc. (hereinafter “the products”)
2. Finish Thompson Inc. (the manufacturer) warrants only that:
a) its products are free of defects in material, design and workmanship at the time of original purchase;
b) its products will function in accordance with Finish Thompson Inc. operation manuals; Finish Thompson Inc.
does not guarantee that the product will meet the precise needs of the Customer, except for those purposes
set out in any invitation to render documents or other documents specically made available to Finish
Thompson Inc. before entering into this agreement;
c) high quality materials are used in the construction of the pumps and that machining and assembly are
carriedout to the highest standards. Except as expressly stated above, Finish Thompson Inc. makes no
warranties, express or implied, concerning the products, including all warranties of tness for a particular
purpose. This warranty shall not be applicable in circumstances other than defects in material, design,
and workmanship. In particular warranty shall not cover the following:
d) Periodic checks, maintenance, repair and replacement of parts due to normal wear and tear;
e) Damage to the product resulting from:
i. Tampering with, abuse or misuse, including but not limited to failure to use the product for its normal
purposes as stated at the time of purchase or in accordance with Finish Thompson, Inc. instructions for
use and maintenance of the product, or the installation or improper ventilation or use of the product in a
manner inconsistent with the technical or safety standard in force;
ii. Repairs performed by non-authorized service workshop, or opening of the unit by non-authorized
personnel, or use of non genuine Finish Thompson Inc. parts;
iii. Accidents, force majeure or any cause beyond the control of Finish Thompson Inc., including but not
limited to lightning, water, re, earthquake, and public disturbances, etc.
3. The warranty shall cover the replacement or repair of any part, which is documented to be faulty due to
construction or assembling, with new or repaired parts free of charge delivered by Finish Thompson, Inc.
Parts subjected to normal wear and tear shall not be covered by the warranty. Finish Thompson, Inc. shall decide
as to whether the defective or faulty part shall be replaced or repaired. Transportation charges are prepaid
to Finish Thompson.
4. The warranty of the products shall be valid for a period of 12 months from the date of delivery, under the
condition that notice of the alleged defect to the products or parts thereof be given to Finish Thompson, Inc.
within the term of 8 days from the discovery.
5. Repair or replacement under the terms of this warranty shall not give a right to an extension to, or a new
commencement of, the period of warranty. Repair or replacement under the terms of this warranty may be
fullled with functionally equivalent reconditioned units. Finish Thompson Inc. qualied personnel shall be
solely entitled to carry out repair or replacement of faulty parts after careful examination of the motor. Faulty
parts or components when replaced by Finish Thompson Inc. will become the property of Finish Thompson
Inc. If this warranty does not apply, the purchaser shall bear all cost for labor, material and transportation.
6. Finish Thompson Inc. will not be liable on any claim, whether in contact, tort, or otherwise, for any indirect,
special, incidental, or consequential damages, caused to the customer or to third parties, including loss of
prots, process down time, transportation costs, costs associated with replacement or substitution products,
labor costs, installation or removal costs. In any and all events, manufacturer’s liability shall not exceed
the purchase price of the product and/or accessories.
7. Return Policy. Should you have any problems with this product, please contact the distributor in your area.
The distributor will determine if a return to the factory is necessary and will contact the factory for a Return
Authorization Number. Otherwise, contact our Technical Service Hotline (1-800-888-3743) or e-mail
techservice@nishthompson.com if you have any questions regarding product operation or repair.