Fuji Xerox DocuPrint CM415 AP User manual

ApeosPort-V C3320 DocuPrint CM415 AP
User Guide (For AirPrint)
Thank you for selecting our product.
This guide describes how to operate AirPrint, and provides information on the precautions
you should follow during operation. Be sure to read this guide before use.
This guide assumes that you know the basic facts and operation methods of your machine.
For information on how to operate the machine, refer to the Administrator Guide or User
Guide provided with each machine.
Mac, Mac OS, MacBook, MacBook Air, iMac, OS X, iPad, iPhone, iPod touch, and Bonjour are trademarks of Apple Inc.,
registered in the U.S. and other countries.
AirPrint and the AirPrint Logo are trademarks of Apple Inc.
All product/brand names are trademarks or registered trademarks of the respective holders.
Xerox, Xerox and Design, as well as Fuji Xerox and Design are registered trademarks or trademarks of
Xerox Corporation in Japan and/or other countries.
Apeos is a registered trademark of Fuji Xerox Co., Ltd.
Important
1. This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied or
modified in whole or part, without the written consent of the publisher.
2. Parts of this manual are subject to change without prior notice.
3. We welcome any comments on ambiguities, errors, omissions, or missing pages.
4. Never attempt any procedure on the machine that is not specifically described in this manual.
Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from
unauthorized operation of the equipment.
An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and
Foreign Trade of Japan and/or the export control regulations of the United States.

Table of Contents
2
Table of Contents
Table of Contents.................................................................................................................................................2
About AirPrint......................................................................................................................................................... 3
Overview of AirPrint....................................................................................................................................... 3
Operating Environment ............................................................................................................................... 3
Environment Settings ......................................................................................................................................... 4
Machine Settings............................................................................................................................................ 4
CentreWare Internet Services Settings ................................................................................................. 4
Computer Settings (For OS X only) ......................................................................................................... 6
Printing...................................................................................................................................................................... 9
Printing from iOS............................................................................................................................................ 9
Printing from OS X ...................................................................................................................................... 10
Problem Solving.................................................................................................................................................. 11
Problems on Selecting the Printer ........................................................................................................ 11
Problems on Printing.................................................................................................................................. 11
Error Code....................................................................................................................................................... 12
Notes and Restrictions..................................................................................................................................... 13
Index....................................................................................................................................................................... 14

About AirPrint
3
About AirPrint
Overview of AirPrint
AirPrint is a printing service provided by Apple Inc. By using AirPrint, you can
request a document print instruction to the machine from OS X computers or
iOS installed devices such as iPad/iPhone, without installing any print drivers or
special software.
Note • The information about AirPrint herein is as of October 2014. For the latest information, refer to
Apple Inc. website.
Operating Environment
This feature operates in the following environment:
Supported Models
This feature supports the following models:
zApeosPort-V C7775/C6675/C5575/C4475/C3375/C3373/C2275
zDocuCentre-V C7775/C6675/C5575/C4475/C3375/C3373/C2275
zApeosPort-V C7780/C6680/C5580
zDocuCentre-V C7780/C6680/C5580
zApeosPort-V C3320, DocuPrint CM415 AP
Note • The models listed above are as of October 2014. They are subject to change without notice.
•Airprint is supported by the Type 2 (T2) models of ApeosPort-V C7775/C6675/C5575/C4475/
C3375/C3373/C2275, DocuCentre-V C7775/C6675/C5575/C4475/C3375/C3373/C2275,
ApeosPort-V C7780/C6680/C5580, and DocuCentre-V C7780/C6680/C5580.
For information on how to distinguish the version of models, refer to the User Guide or
Administrator Guide of each machine.
•The products may not be available in some countries.
•Wi-Fi capable AirPrint printers must be connected to the same home Wi-Fi network as your iOS
device or Mac.
Supported Operating Systems
This feature supports the following OS:
ziOS 6, iOS 7 (iPad, iPhone, iPod touch)
zOS X 10.8 Mountain Lion, OS X 10.9 Marvericks (MacBook, MacBook Air, iMac, and
others)
WirelessLAN
accesspoint
Mac
iOSinstalleddevices

Environment Settings
4
Environment Settings
This section explains how to set the environment for using AirPrint.
Machine Settings
This section describes several points that need to be set by system administrator. Check the
proper settings below from [Tools] before you enable AirPrint.
Port Settings
zSet [System Settings] > [Connectivity & Network Setup] > [Port Settings] > [Bonjour] >
[Bonjour Port Status] to [Enabled]*.
zSet [System Settings] > [Connectivity & Network Setup] > [Port Settings] > [IPP] > [IPP
Port Status] to [Enabled]*.
* [Enabled] is selected by factory default.
Protocol Settings
zSet IP address, subnet mask, and gateway address from [System Settings] >
[Connectivity & Network Setup] > [Protocol Settings] to use the machine in TCP/IP
environment.
Security Settings
zSet server certificate verification or port number from [System Settings] > [Connectivity
& Network Setup] > [Security Settings] to communicate in SSL with the machine.
Note • Set these items if communicating in SSL.
CentreWare Internet Services Settings
AirPrint Setting
AirPrint setting is required when your machine uses AirPrint.
1Start a web browser from a network connected computer.
2Enter the machine's IP address into the address box on the browser, and then press the
<Enter> key. Connection to CentreWare Internet Services is established.
Note • During connection/operation, pop-up screen for user ID/passcode entry may appear. In this case,
enter a system administrator’s user ID/passcode and click [OK].
3Select the [Properties] tab > [Connectivity] > [Protocols] > [AirPrint].
4Configure the following settings and click [Apply].
Items Contents
General AirPrint Check the checkbox to enable AirPrint.
Note • The checkbox is checked by factory
default.

Environment Settings
5
5Rebooting request is displayed on the web browser. Click [Reboot Machine].
6Click [OK] in the confirmation screen. The machine will reboot, and the settings will be
reflected.
When Using Different Networks (For OS X only)
Wide-Area Bonjour setting is required when your machine and the computer are using
different networks, and are communicating via router.
This section describes how to make Wide-Area Bonjour settings to the machine.
Bonjour Printer Name Enter the name of the machine up to 62 single-
byte characters.
Location Enter the device location up to 255 single-byte
characters.
Geographical Coordiates Enter the longitude and latitude of the place
where the machine is.
Enter the longitude between -90.000000 and
90.000000, and the latitude between
-180.000000 and 180.000000.
IPP
Authentication
Basic Authentication Check the checkbox to use the IPP authentica-
tion.
User Name Enter the name of the user who is allowed to
use Airprint.
Enter the name of the machine up to 32 single-
byte characters
Password Type the password up to 32 single-byte charac-
ters.
Retype Password Retype the password up to 32 single-byte char-
acters.
SSL/TLS
Settings
HTTP - SSL/TLS
Communication
Check the checkbox to encrypt the HTTP com-
munication to send print jobs.
Important • This item is displayed only when the
[Machine Digital Certificate
Management] setting is configured.
Machine Digital
Certificate
Machine Digital
Certificate Management
This item is required to be set to enable the
HTTP - SSL/TLS communication.
Click the [Settings] button to display the
[Machine Digital Certificate Management]
screen. On this screen, you can create a certifi-
cate or import a certificate created on external
tool or organization.
For information on how to configure the setting,
refer to the help of CentreWare Internet
Services.
Consumables Consumables Click the [Check Status] button to display the
[Consumables] screen.
For more information on the [Consumables]
screen, refer to the help of CentreWare Internet
Services.
Print Job Handling
when Data Error
Occurs
Print Job Handling when
Data Error Occurs
Configure the way to handle the error of
AirPrint data.
Select [Cancel Print Job] or [Force Print Job].
Items Contents

Environment Settings
6
Note • This setting is unnecessary when the machine and the computer are using the same network.
•For information on how to make settings for OS X or DNS server, check with your network
administrator.
1Start a web browser from a network connected computer.
2Enter the machine's IP address into the address box on the browser, and then press the
<Enter> key. Connection to CentreWare Internet Services is established.
Note • During connection/operation, pop-up screen for user ID/passcode entry may appear. In this case,
enter a system administrator’s user ID/passcode and click [OK].
3Select the [Properties] tab > [Connectivity] > [Protocols] > [Bonjour]. Then check [Enabled]
in [Wide-Area Bonjour], and click [Apply].
4Rebooting request is displayed on the web browser. Click [Reboot Machine].
5Click [OK] in the confirmation screen. The machine will reboot, and the settings will be
reflected.
6Select the [Properties] tab > [Connectivity] > [Protocols] > [TCP/IP]. Then make the
following settings, and click [Apply].
zDNS Server Address: Your DNS server address
zDNS Domain Name: Your DNS domain name
zDynamic DNS Registration (IPv4/IPv6): Enabled
7Rebooting request is displayed on the web browser. Click [Reboot Machine].
8Click [OK] in the confirmation screen. The machine will reboot, and the settings will be
reflected.
Computer Settings (For OS X only)
The machine must be registered to the computer before printing with AirPrint.
This section describes how to register the machine to the computer.
1From a network connected OS X computer, select the [Apple] menu > [System Preferences].
2Select [Printers & Scanners].

Environment Settings
7
3Click [+] (Add).
Note • If a drop-down menu is shown when you click [+] (Add), select [Add Printer or Scanner].
4Select the machine from the [Name] list.
Note • Printers in the network are searched automatically and listed in the [Name] list. If the machine is
not in the list, check the network settings of the machine and the computer.
5Select [AirPrint] for [Use], and click [Add].

Environment Settings
8
The machine is added to [Printers] in the [Printers & Scanners] screen.

Printing
9
Printing
This section describes how to use AirPrint with the machine.
Printing from iOS
This section describes how to request a print instruction from iOS (iOS 6, Safari 6.0), taking
iPad for example.
Note • The actual user interface may vary depending on your application.
1Open the document you want to print.
2From the [ ] menu, select [Print].
3Tap [Select Printer].
4Select the machine.

Printing
10
5Confirm the print settings, and tap [Print].
Note • Setting items vary by applications.
Printing from OS X
This section describes how to request a print instruction from OS X.
1Open the document you want to print.
2From the [File] menu, select [Print].
3Select the machine from [Printer]. Confirm the print settings, and click [Print].
Note • You can only select the print settings available for the machine.

Problem Solving
11
Problem Solving
Problems on Selecting the Printer
Problems on Printing
Symptom Cause and Remedy
The machine is not shown in the
printer list.
[Cause] The computer could not connect to the network.
[Remedy] Check the network settings for the machine and
iOS/OS X.
[Cause] Bonjour and IPP port are disabled.
[Remedy] Check the port settings from [System Settings] >
[Connectivity & Network Setup].
[Cause] AirPrint is disabled.
[Remedy] Connect to CentreWare Internet Services and check
the checkbox for AirPrint under the [Properties] tab
> [Connectivity] > [Protocols] > [AirPrint].
For information on how to enable AirPrint for the machine, refer
to "AirPrint Setting" (P.4).
[Cause] When requesting a print instruction from an OS X,
the computer and the machine used different
networks.
[Remedy] Use the same network for the computer and the
machine. When communicating via router, enable
Wide-Area Bonjour for the computer and the
machine.
For information on how to enable Wide-Area Bonjour for the
machine, refer to "When Using Different Networks (For OS X
only)" (P.5).
For information on how to make settings for OS X or DNS
server, check with your network administrator.
Symptom Cause and Remedy
Unable to print. [Cause] Charge Print or Private Charge Print is set to the
machine.
[Remedy] Charge Print or Private Charge Print cannot be used
with this feature. Change the machine settings.

Problem Solving
12
Error Code
An error code is displayed when an error occurs while using this feature.
Refer to the error codes in the following table to resolve problems.
Note • If an error code is displayed, any print data remaining in the machine and information stored in
the machine's memory are not secured.
For the error codes not in the following table, refer to the Administrator Guide.
Error Code Cause and Remedy
017-734 [Cause] An internal error occurred while AirPrint processing.
[Remedy] Try printing from a print driver or software other than AirPrint. If
the problem remains, contact our Customer Support Center.

Notes and Restrictions
13
Notes and Restrictions
This section describes notes and restrictions to observe when using this feature.
Notes and Restrictions on Printing
zCharge Print or Private Charge Print cannot be used with this feature.
zWith this feature, characters and images may be distorted in the printouts due to AirPrint
specifications.
zA job printed with this feature is shown as "IPP" on Job History Report. Job information is
shown as "PDF" or "URF" on the report.
zWhen a colored document is printed using AirPrint with an application of OS X, the
document may be printed as colored after black and white printing is specified.
In this case, use the standard print drivers of Fuji Xerox or Postscript print drivers for
printing documents.

Index
14
A
Adding the printer ...................................................6
AirPrint ....................................................................3
C
CentreWare Internet Services ...................................4
E
Environment Settings ...............................................4
Error code ..............................................................12
O
Operating environment ............................................3
OS X settings ...........................................................6
P
Port Settings ............................................................4
Printing ...................................................................9
Problems on printing ..............................................11
Problems on selecting the printer ...........................11
Protocol Settings .....................................................4
S
Security Settings ......................................................4
Supported models ...................................................3
Supported OS ..........................................................3
Index

ApeosPort-V C3320 DocuPrint CM415 AP
User Guide (For AirPrint)
ME7075E2-1(Edition 1)
October 2014
Fuji Xerox Co., Ltd. Copyright © 2014 by Fuji Xerox Co., Ltd.