Fujitsu Siemens Computers PRIMERGY RX300 S4 User manual

PRIMERGY RX300 S4
Operating Manual
Edition August 2008

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Copyright and Trademarks
Copyright © 2008 Fujitsu Siemens Computers GmbH.
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.

RX300 S4 Operating Manual
Contents
1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.1 Concept and target groups for this manual . . . . . . . . . . 7
1.2 Documentation overview . . . . . . . . . . . . . . . . . . . . 8
1.3 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.4 Notational conventions . . . . . . . . . . . . . . . . . . . . 19
1.5 Technical data . . . . . . . . . . . . . . . . . . . . . . . . . 20
2 Installation steps, overview . . . . . . . . . . . . . . . . . . 23
3 Important information . . . . . . . . . . . . . . . . . . . . . 25
3.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 25
3.2 CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 32
3.3 FCC Class A Compliance Statement . . . . . . . . . . . . . 32
3.4 Transporting the server . . . . . . . . . . . . . . . . . . . . 33
3.5 Notes on installing in the rack . . . . . . . . . . . . . . . . . 34
3.6 Environmental protection . . . . . . . . . . . . . . . . . . . 35
4 Hardware installation . . . . . . . . . . . . . . . . . . . . . . 37
4.1 Unpacking the server . . . . . . . . . . . . . . . . . . . . . 38
4.2 Installing/removing the server in/from the rack . . . . . . . 38
4.2.1 Installation in PRIMECENTER/DataCenter Rack . . . . . . . . 42
4.2.2 Installation in 3rd party racks . . . . . . . . . . . . . . . . . . 45
4.2.3 Inserting the server . . . . . . . . . . . . . . . . . . . . . . . 46
4.3 Connecting devices to the server . . . . . . . . . . . . . . . 48
4.4 Connecting the server to the mains . . . . . . . . . . . . . . 50
4.4.1 Connecting the plug . . . . . . . . . . . . . . . . . . . . . . . 50
4.4.2 Using the cable clamp . . . . . . . . . . . . . . . . . . . . . . 51

Operating Manual RX300 S4
Contents
4.5 Instructions for connecting/disconnecting cables . . . . . . 52
5 Startup and operation . . . . . . . . . . . . . . . . . . . . . . 53
5.1 Controls and indicators . . . . . . . . . . . . . . . . . . . . . 53
5.1.1 Front of server . . . . . . . . . . . . . . . . . . . . . . . . . . 53
5.1.2 Rear of server . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
5.1.3 Indicators of the hot-plug CPU and system fans . . . . . . . . . 61
5.2 Switching the server on and off . . . . . . . . . . . . . . . . 62
5.3 Configuring the server . . . . . . . . . . . . . . . . . . . . . 64
5.3.1 Configuration with ServerStart . . . . . . . . . . . . . . . . . . 64
5.3.1.1 Configuring the PCI SAS controller with ìIntegrated Mirroring
Enhancedî . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
5.3.1.2 Configuring the PCI SAS controller with RAID functionality . . 64
5.3.2 Configuration without ServerStart . . . . . . . . . . . . . . . . 65
5.4 Cleaning the server . . . . . . . . . . . . . . . . . . . . . . . 66
6 Property and data protection . . . . . . . . . . . . . . . . . . 67
6.1 BIOS Setup security functions . . . . . . . . . . . . . . . . . 67
7 Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . 69
7.1 Power-on indicator remains unlit . . . . . . . . . . . . . . . . 69
7.2 Server switches itself off . . . . . . . . . . . . . . . . . . . . 70
7.3 Screen remains blank . . . . . . . . . . . . . . . . . . . . . . 70
7.4 Flickering stripes on monitor screen . . . . . . . . . . . . . 71
7.5 No screen display or display drifts . . . . . . . . . . . . . . . 71
7.6 No mouse pointer displayed on screen . . . . . . . . . . . . 71
7.7 Unable to read from / write to floppy disk . . . . . . . . . . . 72
7.8 Incorrect date and time . . . . . . . . . . . . . . . . . . . . . 72
7.9 System will not boot . . . . . . . . . . . . . . . . . . . . . . . 72
7.10 Drives reported as ìdeadî when starting system . . . . . . . 73
7.11 Added drive not detected . . . . . . . . . . . . . . . . . . . . 73

RX300 S4 Operating Manual
Contents
7.12 Error message on screen . . . . . . . . . . . . . . . . . . . 73
8 CSS components . . . . . . . . . . . . . . . . . . . . . . . . 75
8.1 Hot-plug power supply units . . . . . . . . . . . . . . . . . 75
8.1.1 Removing dummy module . . . . . . . . . . . . . . . . . . . . 76
8.1.2 Adding a hot-plug power supply unit . . . . . . . . . . . . . . . 76
8.1.3 Replacing a hot-plug power supply unit . . . . . . . . . . . . . 76
8.2 Hot-pluggable hard disk drives . . . . . . . . . . . . . . . . 77
8.2.1 Handling hard disk drives/HDD modules . . . . . . . . . . . . 78
8.2.2 Removing/installing dummy modules . . . . . . . . . . . . . . 78
8.2.3 Installing/removing the HDD module . . . . . . . . . . . . . . 81
8.2.4 Hot-swap for HDD modules . . . . . . . . . . . . . . . . . . . 88
8.3 Replacing a hot-plug fan . . . . . . . . . . . . . . . . . . . . 89
8.3.1 Exchanging the fan . . . . . . . . . . . . . . . . . . . . . . . 90
8.4 Opening/closing the housing . . . . . . . . . . . . . . . . . 91
Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

RX300 S4 Operating Manual 7
1 Preface
The PRIMERGY RX300 S4 server is an Intel-based server for mid-size
networks and large companies. The server is suitable for use as a file server
and also as an application, information or Internet server.
Thanks to its highly developed hardware and software components, the
PRIMERGY RX300 S4 server offers a high level of data security and availability.
These components include hot-plug HDD modules, redundant CPU fans,
system fans, power supply units and PCI slots, the Server Management
ServerView Suite, Prefailure Detection and Analyzing (PDA) and Automatic
Server Reconfiguration and Restart (ASR&R).
Security functions in the BIOS Setup and on the system board protect the data
on the server against manipulation. Additional security is provided by the
lockable rack door.
The server occupies 2 height units (HU) in the rack.
1.1 Concept and target groups for this manual
This operating manual describes how to install, set up and operate your server.
This operating manual is intended for those responsible for installing the
hardware and ensuring that the system runs smoothly. It contains all the infor-
mation you need to put your Primergy RX300 S4 into operation.
To understand the various expansion options, you will need to be familiar with
the fields of hardware and data transmission and you will require a basic
knowledge of the underlying operating system.

8 Operating Manual RX300 S4
Documentation overview Preface
1.2 Documentation overview
IPRIMERGY manuals are available in PDF format on the ServerBooks
DVD. The ServerBooks DVD is part of the ServerView Suite supplied with
every server.
The PDF files of the manuals can also be downloaded free of charge
from the Internet. The overview page showing the online documentation
available on the Internet can be found using the URL:
http://manuals.fujitsu-siemens.com. The PRIMERGY server documentation
can be accessed using the Industry standard servers navigation option.
If you need a replacement copy of the ServerBooks DVD, send the
details of your server to the following e-mail address: Reklamat-PC-
[email protected]
More information on your PRIMERGY RX300 S4 can be found in the following
documents:
– “Quick Start Hardware - PRIMERGY RX300 S4” leaflet (only included as a
printed copy)
– “Quick Start Software - Quick Installation Guide” leaflet (only included as a
printed copy)
– “Safety notes and other important information” manual
– “Warranty” manual
– “Customer Self Service (CSS)” manual
– “Ergonomics” manual
– “Returning used devices” manual
– “Helpdesk” leaflet
– Technical manual for the system board D2519
– “PRIMERGY RX300 S4 Server Operating Manual”
– “PRIMERGY RX300 S4 Server Options Guide”
– Global Array Manager Client Software User’s Guide (PDF file available on
the ServerBooks DVD supplied)
– Global Array Manager Server Software User’s Guide (PDF file available on
the ServerBooks DVD supplied)
– Integrated Mirroring Userís Guideî (PDF file available on the ServerBooks
DVD supplied)

RX300 S4 Operating Manual 9
Preface Documentation overview
Further sources of information:
– Manual for the monitor
– Documentation for boards and drives
– Documentation for your operating system
– Information files on your operating system

10 Operating Manual RX300 S4
Features Preface
1.3 Features
Customer Self Service (CSS)
The Fujitsu Siemens Computers Customer Self Service (CSS) concept enables
you to identify and replace the affected component yourself in the case of
certain error scenarios.
In the CSS concept, you can replace the following components yourself in the
event of an error:
– Hot-plug hard disk drives
– Hot-plug power supply units
– Storage extension
– Hot-plug fans
– Expansion cards
For information on replacing these components, see chapter “CSS compo-
nents” on page 75 or the Options Guide for your Primergy RX300 S4 on the
ServerBooks DVD.
CSS indicators on the control panel and on the back of the PRIMERGY server
provide you with information if a CSS event arises (for more information on the
behavior of these indicators, see chapter “Installation steps, overview” on
page 23 and the "Customer Self Service (CSS)" manual on the ServerBooks
DVD).
You can also fit your server with a CSS LED module, which enables you to
identify the type of component affected by the error directly on the server (for
more information, see the "Customer Self Service (CSS)" manual on the
ServerBooks DVD).In addition, CSS errors are displayed in ServerView S2, the
server management software from Fujitsu Siemens Computers..
In addition, CSS errors are displayed in ServerView S2, the server management
software from Fujitsu Siemens Computers..
In the event of errors, ServerView†S2 refers you directly to the affected
component and its order information in the Illustrated Spares catalog of the
server in question.

RX300 S4 Operating Manual 11
Preface Features
TPM (optional)
The system board is optional equipped with a TPM (Trusted Platform Module)
by the manufacturer. This module enables programs from third party manufac-
turers to store key information (e.g. drive encryption using Windows Bitlocker
Drive Encryption).
The TPM is activated via the BIOS system (for more information, refer to the
Fujitsu Siemens Computers BIOS manual).
VCAUTION!
– When using the TPM, note the program descriptions provided by the
third party manufacturers.
– You must also create a backup of the TPM content. To do this, follow
the third party manufacturer's instructions. Without this backup, if the
TPM or the system board is faulty you will not be able to access your
data.
– If a failure occurs, please inform your service about the TPM
activation before it takes any action, and be prepared to provide them
with your backup copies of the TPM content.
System Board
The features of the system board (D2519) are described in the technical manual
for the system board in relation to the hardware and in the BIOS setup manual.
Slots for additional boards
There are slots for up to seven additional boards (controller) on the system
board of the server:
Figure 1: PCI slots:basic configuration
7 - 6 - 5 - 4 - 3 - 2 -1

12 Operating Manual RX300 S4
Features Preface
Hard disk drives
The server includes two drive cages for one of the following hard disk drive
configurations:
– 3.5-inch SAS/SATA hard disk drives: up to six (2x3) hard disk drive (HDD)
modules, each with a 3.5-inch SAS/SATA hard disk drive with a maximum
height of 1 inch.
– 2.5-inch SAS hard disk drives: up to six (1x6) HDD modules, each with a 2.5-
inch SAS hard disk drive with a height of 15 mm.
Pos. Slot no. Features
1 1 PCI express x4
2 2 PCI express x4
33
PCI express x4 (x8 only when slot 2 remains
empty)
4 4 PCI X (64/133)
5 5 PCI express x4
6 6 PCI express x4 (x8 only when slot 5 remains
empty)
7 7 PCI express x4
Table 1: PCI slots

RX300 S4 Operating Manual 13
Preface Features
– 2.5-inch SAS hard disk drives: up to twelve (2x6) HDD modules, each with
a 2.5-inch SAS hard disk drive with a height of 15 mm.
The module is connected to the SAS/SATA backplane without cables. This
allows hard disk drive modules to be simply plugged in or pulled out (for further
details see “CSS components” on page 75).
The hard disk subsystem is designed for SAS/SATA, each with one channel for
each hard disk drive.
If the server has a RAID configuration, the HDD modules can be exchanged
during operation (hot-swap).
SAS controller
IA SAS controller is required for operating internal hard disk drives. A
SAS-IME or a SAS-RAID controller is available for this purpose.
SAS-IME controller
The SAS-IME controller with ìIntegrated Mirroring Enhancedî functionality can
be installed for operating internal hard disks. ìIntegrated Mirroring Enhancedî
also provides RAID 0.1 functionality for configuring the internal hard disks (IME
Level 1).

14 Operating Manual RX300 S4
Features Preface
ITo configure ìIntegrated Mirroring Enhancedî, the controller has its own
RAIDSelect Utility. For further information, refer to the ìIntegrated
Mirroring Userís Guideî (on the ServerBooks DVD, select ìControllersî
from the menu).
SAS-RAID controller
The SAS RAID controller can be installed for operating internal hard disks.
RAID levels 0, 1, 10, 5, 50, 6 and RAID 60 are supported. You will find further
information in the Options Guide.
Accessible drives/components
A number of mounting locations are available:
– one bay for a 3.5-inch slimline 1.44 MB floppy disk drive (option) one
LocalView module (option) or a CSS-LED module (option)
– one bay for a slimline optical drive (option)
The accessible drives integrated in these bays cannot be replaced during
operation.
In a 6x3,5 or a 6x2,5 HDD configuration, a USB magnetic tape drive or an RDX
drive can be installed in the left drive cage as an option. As a result, two bays
are occupied in the drive cage.
I– In a 6x3,5 HDD configuration these bays are then no longer available
for HDD modules.
The magnetic tape drive or the RDX drive cannot be replaced during
operation.
USB port (external)
The two USB ports on the front of the device support activities carried out by the
service technician. The maximum length of the external cable are three meters.
USB port (internal)
2 USB ports are available on the system board. One of them is required for the
optional magnet tape drive or RDX drive, the other one can be equipped with a
USB stick.

RX300 S4 Operating Manual 15
Preface Features
Power supply
In its basic configuration, the server has a hot-pluggable power supply unit that
adjusts automatically to any power voltage in the range from 100 V to 240 V. As
an option, the power supply can be expanded with an extra power supply unit to
create a redundant power supply. If a power supply unit fails, the redundant
configuration assures continued operation. The defective power supply unit can
be replaced during operation (for further details see “CSS components” on
page 75).
Cooling
The server is cooled by either one or two fan units (redundant). One fan unit with
three CPU fans and one system fan is installed as standard. If two fan units are
installed, each of them forms a redundant unit.
If one fan in a redundant unit fails, the system is able to continue operating
without limitations. If a fan fails, it can be replaced while the system is running
(for further details see “Replacing a hot-plug fan” on page 89).
Each processor has a heat sink. Further cooling for the installed processors is
provided by the CPU fans (three or six) in the fan units.
High level of availability and data security
When memory data is accessed, 1-bit errors in the main memory are identified
and automatically corrected with the ECC (Error Correcting Code) method. The
patented memory scrubbing function regularly starts up the EDC mechanism
and thus ensures continuous data integrity.
The memory modules used support SDDC technology (Chipkill™), which also
increases the effectiveness of the monitoring and correction of memory errors.
Support is likewise provided for hot-spare memory technology, in which a
memory bank is used like a replacement bank. If a memory module fails, the
bank with the defective memory is automatically deactivated and the
replacement bank is activated (assuming it has been configured correspond-
ingly in the BIOS; see BIOS Setup ). The deactivated memory bank is no longer
used and the faulty memory module can be replaced at the next opportunity. In
order to be able to use the hot-spare memory function, all occupied memory
banks must have an identical memory configuration.
ASR&R (Automatic Server Reconfiguration and Restart) restarts the system in
case of an error and automatically ìhidesî the defective system components.

16 Operating Manual RX300 S4
Features Preface
The PDA (Prefailure Detection and Analyzing) technology from Fujitsu Siemens
Computers analyzes and monitors all components that are critical for system
reliability.
The RAID functionality of the SAS RAID controller supports RAID levels 0, 1,
10, 5 and 50 and increases the availability of the system.
The hot-plug HDD modules offer increased availability.
iRMC S2 with integrated service LAN port
IThe features of the iRMC S2 Advanced Video Redirection and Remote
Storage are available as an option.
The iRMC S2 (integrated Remote Management Controller) is a BMC with
integrated service LAN port and expanded functionality that was previously only
available with additional plug-in cards. In this way, the iRMC S2 enables
complete control of PRIMERGY servers, regardless of system status, and thus
particularly the control of PRIMERGY servers that are in the “out-of-band”
system status.
Major functions supported by the iRMC S2 include the following:
●Browser access via iRMC's own Web server
●Secure communication (SSH, SSL)
●Power Management for the managed server (depending on its system
status)
●Power Consumption Management
●Connecting virtual drives as remote storage
●Text-based and graphic console bypass (Advanced Video Redirection)
●Command Line Interface (CLP)
●Simple, interactive or script-based iRMC S2 configuration
●Customer Self Service (CSS)
●iRMC-s own user management
●Multi-computer, global iRMC user administration using an LDAP Directory
Service
●Automatic network configuration via DNS / DHCP

RX300 S4 Operating Manual 17
Preface Features
●Power supply of the iRMC S2 via the system standby supply
●Full-coverage alarm management
●System Event Log (SEL) reading and processing
More information about the iRMC S2 can be found in the “iRMC S2 - integrated
Remote Management Controller” manual.
Server management
Server management is implemented using the ServerView software supplied
combined with PDA (Prefailure Detection and Analyzing) technology from
Fujitsu Siemens. PDA reports the threat of a system error or overload at an early
stage, allowing preventive measures to be taken.
ServerView enables the management of all PRIMERGY servers in the network
via a central console. The following key functions and others are supported by
ServerView:
●Remote power on (Wake On LAN)
●Temperature monitoring of the CPU and the surrounding area
●Monitoring of the utilization of the PCI buses
●Detailed status and error reports for bus systems, processors and main
memory
●Watchdog timer for Automatic Server Reconfiguration and Restart (ASR&R)
in the event of failure of memory modules or processors
●Power monitoring
●Early detection of a defective fan
●Watchdog timer for operating system monitoring and application monitoring
with ASR&R
Further information on the ServerView server management is provided in the
associated documentation.
ServerStart
The ServerStart software supplied allows you to configure your PRIMERGY
server quickly and precisely. User-guided menus are available for installing the
server operating system (for further details see section “Configuring the server”
on page 64).

18 Operating Manual RX300 S4
Features Preface
Service and support
PRIMERGY servers are easy to maintain and modular, thus enabling quick and
simple maintenance.
The handles and locks (touch point) on the different hot-plug components are
colored green to ensure simple and immediate recognition.
In order to avoid damage to components by incorrect handling when they are
being installed and removed, green highlighting also identifies the areas of all
components that can be touched without causing damage to the respective
component.
PRIMERGY diagnostic LEDs fitted on the system board show which component
on the board (memory module, CPU) is not functioning properly.
The Flash EPROM program supplied with the Fujitsu Siemens Computers
utilities supports a fast BIOS update.
With the iRMC (integrated Remote Management Controller) on the system
board and the optional remote testing and diagnostic system RemoteView, the
PRIMERGY RX300 S4 server can also be maintained and serviced remotely.
This enables remote diagnosis for system analysis, remote configuration and
remote restart should the operating system or hardware fail.
ServerView Remote Management
ServerView Remote Management is the remote management solution from
Fujitsu Siemens Computers for PRIMERGY servers. ServerView Remote
Management and the relevant hardware components integrated on the system
board allow remote monitoring and maintenance as well as fast restoration of
operation in the event of errors.
Remote monitoring and maintenance avoids time-consuming and costly on-site
repairs and reduces service costs. This leads to a reduction in the total cost of
ownership and an excellent return on investment for the remote management
solution.
The administrator can access all system information and information from the
sensors such as fan speeds or voltages via the iRMC S2's Web interface (see
section “iRMC S2 with integrated service LAN port” on page 16). He can also
start the text-based or graphic console bypass (Advanced Video Redirection,
AVR) and get information about remote storage.
IThe features of the iRMC S2 Advanced Video Redirection and Remote
Storage are available as an option.

RX300 S4 Operating Manual 19
Preface Notational conventions
1.4 Notational conventions
The following notational conventions are used in this manual:
Text in italics indicates commands or menu items.
“Quotation marks” indicate names of chapters and terms that are being
emphasized.
Êdescribes activities that must be performed in the order
shown.
VCAUTION! pay particular attention to texts marked with this symbol.
Failure to observe this warning may endanger your life,
destroy the system or lead to the loss of data.
Iindicates additional information, notes and tips.

20 Operating Manual RX300 S4
Technical data Preface
1.5 Technical data
Electrical data (hot-plug power supply unit)
Compliance with regulations and standards
Rated voltage range 100 V - 240 V
Frequency 50 Hz - 60 Hz
Rated current with basic configuration 4,2 A - 1,4 A / 100V - 240 V
Max. rated current 8,0 A - 3,5 A / 100 V - 240 V
Effective power 730 W
Apparent power 740 VA
Heat dissipation 2600 kJ/h
Main power fuse 16 A
Protection class I
Product safety and
ergonomics
IEC 60950-1 / EN 60950-1, UL/CSA 60950-1, CNS
14336 / GB 4943 / EN 50371
Electromagnetic
compatibility
FCC class A
CNS 13438 class A; VCCI class A
AS/NZS CISPR 22 class A / GB 9254 class A
GB 17625
Interference
emissions
EN 55022 class A, EN 300386
Harmonic current EN 61000-3-2
Flicker EN 61000-3-3
Interference
immunity
EN 55024, EN 300386
CE marking
to EU directives
Low Voltage Directive 2006/95/EG
(product safety)
Electromagnetic compatibility 2004/108/EG