Fujitsu PRIMERGY RX2520 M5 User manual

FUJITSU Server PRIMERGY RX2520 M5
Upgrade and Maintenance Manual
Upgrade and Maintenance Manual - English
02/2022

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Copyright and Trademarks
Copyright 2022 FUJITSU LIMITED
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
–The contents of this manual may be revised without prior notice.
–Fujitsu assumes no liability for damages to third party copyrights or other rights arising from
the use of any information in this manual.
–No part of this manual may be reproduced in any form without the prior written permission
of Fujitsu.
Microsoft, Windows, Windows Server, and Hyper-V are trademarks or registered trademarks of
Microsoft Corporation in the USA and other countries.
Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries
in the USA and other countries.

Before reading this manual
For your safety
This manual contains important information for safely and correctly using this
product.
Carefully read the manual before using this product. Pay particular attention to
the accompanying manual "Safety Notes and Regulations" and ensure that
these safety notes are understood before using the product. Keep this manual
and the "Safety Notes and Regulations" manual in a safe place for easy
reference while using this product.
Radio interference
This product is a "Class A" ITE (Information Technology Equipment). In a
domestic environment this product may cause radio interference, in which case
the user may be required to take appropriate measures.
VCCI-A
Aluminum electrolytic capacitors
The aluminum electrolytic capacitors used in the printed circuit board
assemblies of the product and in the mouse and keyboard are limited-life
components. Use of these components beyond their operating life may result
in electrolyte leakage or depletion, potentially causing emission of foul odor or
smoke.
As a guideline, in a normal office environment (25 °C) operating life is not
expected to be reached within the maintenance support period (5 years).
However, operating life may be reached more quickly if, for example, the
product is used in a hot environment. The customer shall bear the cost of
replacing replaceable components which have exceeded their operating life.
Note that these are only guidelines, and do not constitute a guarantee of
trouble-free operation during the maintenance support period.
High safety use
This product has been designed and manufactured to be used in commercial
and/or industrial areas as a server.
RX2520 M5 Upgrade and Maintenance Manual

The product is not suitable for use at visual display workplaces according to §2
of the Workplace Regulations (applies to all server systems except TX server
systems).
When used as visual display workplace, it must not be placed in the direct field
of view to avoid incommoding reflections (applies only to TX server systems).
The device has not been designed or manufactured for uses which demand an
extremely high level of safety and carry a direct and serious risk of life or body
if such safety cannot be assured.
These uses include control of nuclear reactions in nuclear power plants,
automatic airplane flight control, air traffic control, traffic control in mass
transport systems, medical devices for life support, and missile guidance
control in weapons systems (hereafter, "high safety use"). Customers should
not use this product for high safety use unless measures are in place for
ensuring the level of safety demanded of such use. Please consult the sales
staff of Fujitsu if intending to use this product for high safety use.
Measures against momentary voltage drop
This product may be affected by a momentary voltage drop in the power supply
caused by lightning. To prevent a momentary voltage drop, the use of an
uninterruptible power supply is recommended.
(This notice follows the guidelines of Voltage Dip Immunity of Personal
Computer issued by JEITA, the Japan Electronics and Information Technology
Industries Association.)
Technology controlled by the Foreign Exchange and Foreign Trade
Control Law of Japan
Documents produced by Fujitsu may contain technology controlled by the
Foreign Exchange and Foreign Trade Control Law of Japan. Documents which
contain such technology should not be exported from Japan or transferred to
non-residents of Japan without first obtaining authorization in accordance with
the above law.
Harmonic Current Standards
This product conforms to harmonic current standard JIS C 61000-3-2.
Upgrade and Maintenance Manual RX2520 M5

Only for Japan: About SATA HDDs
The SATA version of this server supports HDDs with SATA/BC-SATA storage
interfaces. Please note that the usage and operation conditions differ
depending on the type of HDD used.
For more information on the usage and operation conditions of each available
type of HDD, see the following internet address:
https://jp.fujitsu.com/platform/server/primergy/harddisk/
Only for Japan:
Shielded LAN cables should be used in this product.
UK Importer information
Fujitsu Services Limited
22 Baker Street, London, W1U 3BW, United Kingdom
RX2520 M5 Upgrade and Maintenance Manual

Version history
Issue
number
Issue date Description
V 1.0 07/2019 Initial release
V 2.0 01/2021 Note for memory modules added
V 3.0 07/2021 Following sections were updated
–Verifying system information backup/restore
– Replacing the system board
02/2022 – Information about Infrastructure Manager
(ISM) added
– General memory population conditions
updated
–Cable plan updated
Upgrade and Maintenance Manual RX2520 M5

Content
1 Introduction 17
1.1 Concept and target groups of this manual 17
1.2 Notational conventions 17
2 Before you start 19
2.1 Basic information 19
2.1.1 Proceeding 19
2.1.2 Advanced Thermal Design (ATD) 19
2.1.3 Installing optional components 20
2.1.4 Replacing a defective component 20
2.2 Classification of procedures 21
2.2.1 Assignment of unit categories 21
2.2.2 Customer Replaceable Units (CRU) 21
2.2.3 Upgrade and Repair Units (URU) 22
2.2.4 Field Replaceable Units (FRU) 23
2.3 Average task duration 25
2.4 Tools you need at hand 26
2.5 Documentation overview 26
2.5.1 About availability of manuals 26
2.5.2 List of documents 26
3 Important information 29
3.1 Introduction 29
3.2 Safety instructions 29
3.2.1 Basic safety instructions 29
3.2.2 Before starting up 30
RX2520 M5 Upgrade and Maintenance Manual

3.2.3 Installation and operation 30
3.2.4 Batteries 33
3.2.5 Working with optical disk drives (ODDs) and media 33
3.2.6 Laser information 35
3.2.7 Modules with Electrostatic-Sensitive Devices (ESD modules) 35
3.2.8 Transporting the server 37
3.2.9 Installing the server in the rack 38
3.2.10 Other important information 38
3.3 ENERGY STAR 39
3.4 CE conformity 39
3.5 FCC Class A Compliance Statement 40
3.6 Environmental protection 41
4 Basic hardware procedures 43
4.1 Using diagnostic information 43
4.1.1 Proceeding 43
4.1.2 Locating the defective server 43
4.1.3 Determining the error class 44
4.1.4 Locating the defective component 44
4.2 Shutting down the server 45
4.3 Disconnecting the power cord 46
4.3.1 Disconnecting the power cord (AC PSU) 46
4.4 Getting access to the component 47
4.4.1 Safety notes 47
4.4.2 Extending the server out of the rack 47
4.4.3 Removing the server from the rack 49
4.4.4 Removing the top cover 51
4.5 Reassembling 51
4.5.1 Safety notes 51
4.5.2 Installing the top cover 52
4.5.3 Installing the server in the rack 52
Content
Upgrade and Maintenance Manual RX2520 M5

4.5.4 Sliding the server into the rack 55
4.6 Connecting the power cord 56
4.6.1 Connecting the power cord (AC PSU) 56
4.7 Switching on the server 57
4.8 Handling the air duct 58
4.8.1 Removing the air duct 58
4.8.2 Installing the air duct 59
4.9 Handling the fan holder 60
4.9.1 Removing the fan holder 60
4.9.2 Installing the fan holder 61
4.10 Handling the crossbar 62
4.10.1 Removing the crossbar 62
4.10.2 Installing the crossbar 63
5 Basic software procedures 65
5.1 Validation 65
5.2 Starting the maintenance task 65
5.2.1 Suspending BitLocker functionality 65
5.2.2 Disabling the boot watchdog 66
5.2.3 Removing backup and optical disk media 68
5.2.4 Verifying and configuring the backup software solution 68
5.2.5 Switching on the ID indicator 68
5.3 Completing the maintenance task 69
5.3.1 Updating or recovering the BIOS and iRMC S5 69
5.3.2 Verifying system information backup or restore 72
5.3.3 Updating expansion card firmware 73
5.3.4 Enabling Option ROM scan 74
5.3.5 Reconfiguring the backup software solution 75
5.3.6 Resetting the boot retry counter 76
5.3.7 Resetting the error status after replacing memory modules or
CPUs 78
5.3.7.1 Resetting the error status after replacing memory modules 78
Content
RX2520 M5 Upgrade and Maintenance Manual

5.3.7.2 Resetting the error status after replacing CPUs 79
5.3.8 Enabling the boot watchdog 81
5.3.9 Enabling replaced components in the BIOS 82
5.3.10 Verifying the memory mode 83
5.3.11 Verifying the system time settings 84
5.3.12 Viewing and clearing the System Event Log (SEL) 85
5.3.13 Updating the NIC configuration file in a Linux and VMware
environment 87
5.3.14 Resuming BitLocker functionality 88
5.3.15 Performing a RAID array rebuild 89
5.3.16 Looking for MAC/WWN/GUID and SAS addresses 90
5.3.16.1 Basic information 90
5.3.16.2 Looking for the MAC address of a LAN controller 90
5.3.16.3 Looking for the WWN address of a fibre channel controller 92
5.3.16.4 Looking for the GUID address of an infiniband or Omni-Path
controller 92
5.3.16.5 Looking for SAS addresses of SAS controllers for external
devices 93
5.3.17 Using the Chassis ID Prom Tool 94
5.3.18 Configuring LAN teaming 96
5.3.19 Switching off the ID indicator 97
5.3.20 Performing a fan test 98
6 Power supply unit (PSU) 101
6.1 Safety notes 101
6.2 Basic information 101
6.3 Redundant power supply 103
6.3.1 Installing a hot-plug PSU 103
6.3.2 Removing a hot-plug PSU 106
6.3.3 Replacing a hot-plug PSU 111
6.4 Power distribution board 113
6.4.1 Installing the power distribution board 113
6.4.2 Removing the power distribution board 117
6.4.3 Replacing the power distribution board 120
Content
Upgrade and Maintenance Manual RX2520 M5

7 Hard disk drive (HDD) / solid state disk (SSD) 123
7.1 Safety notes 123
7.2 Basic information 124
7.3 Handling HDDs or SSDs without installation frame 125
7.3.1 2.5-inch HDD/SSD and 2.5-inch installation frame 125
7.3.2 2.5-inch HDD/SSD and 3.5-inch installation frame 126
7.3.3 3.5-inch HDD and 3.5-inch installation frame 128
7.4 3.5-inch HDD configurations 130
7.4.1 Overview of configurations 130
7.4.1.1 Configuration with up to four HDD modules 130
7.4.1.2 Configuration with up to eight HDD modules 131
7.4.1.3 Configuration with up to 12 HDD modules 131
7.4.2 Installing 3.5-inch HDD modules 132
7.4.3 Removing 3.5-inch HDD modules 135
7.4.4 Replacing a 3.5-inch HDD module 137
7.4.5 Replacing the 3.5-inch HDD backplane 139
7.4.6 Upgrading to 8x 3.5-inch HDD configuration 147
7.4.7 Replacing the 12x 3.5-inch HDD backplane 148
7.4.8 Replacing the SAS expander board 157
7.4.9 Replacing the connector card 162
7.4.10 Replacing the connector card 165
7.5 2.5-inch HDD/SSD configurations 167
7.5.1 Overview of configurations 167
7.5.1.1 Configuration with up to eight HDD/SSD modules 167
7.5.1.2 Configuration with up to 16 HDD/SSD modules 168
7.5.1.3 Configuration with up to 24 HDD/SSD modules 169
7.5.1.4 Configuration with additional PCIe-SSDs 170
7.5.2 Installing 2.5-inch HDD/SSD modules 172
7.5.3 Removing 2.5-inch HDD/SSD modules 175
7.5.4 Replacing a 2.5-inch HDD/SSD module 178
7.5.5 Installing 2.5-inch PCIe SSD modules 179
7.5.6 Removing 2.5-inch PCIe SSD modules 182
7.5.7 Replacing a 2.5-inch PCIe SSD module 184
7.5.8 Replacing a 8x 2.5-inch HDD backplane 185
7.5.9 Upgrading from 8x to 16x 2.5-inch HDD/SSD configuration 190
Content
RX2520 M5 Upgrade and Maintenance Manual

7.5.10 Upgrading from 16x to 24x 2.5-inch HDD/SSD configuration 191
7.5.11 Installing the SAS expander board 193
7.5.12 Removing the SAS expander board 197
7.5.13 Replacing the SAS expander board 199
7.5.14 Installing the 4x 2.5-inch PCIe SSD backplane 201
7.5.15 Removing the 4x 2.5-inch PCIe SSD backplane 204
7.5.16 Replacing the 4x 2.5-inch PCIe SSD backplane 207
8 Fans 209
8.1 Safety notes 209
8.2 Basic information 209
8.3 Replacing a fan module 211
9 Expansion cards and backup units 215
9.1 Safety notes 215
9.2 Basic information 216
9.3 Handling slot brackets 218
9.3.1 Installing slot brackets 218
9.3.2 Removing slot brackets 220
9.4 Handling SFP+ transceiver modules 221
9.4.1 Installing SFP+ transceiver modules 221
9.4.2 Removing SFP+ transceiver modules 226
9.5 Expansion cards and riser cards 229
9.5.1 Installing an expansion card 229
9.5.2 Removing an expansion card 236
9.5.3 Replacing an expansion card 238
9.5.4 Installing a TFM 240
9.5.5 Removing a TFM 243
9.5.6 Replacing a TFM 246
Content
Upgrade and Maintenance Manual RX2520 M5

9.6 Flash backup unit (FBU) 246
9.6.1 Basic information 246
9.6.2 Installing an FBU 247
9.6.3 Removing an FBU 251
9.6.4 Replacing an FBU 255
10 Main memory 257
10.1 Safety notes 257
10.2 Basic information 258
10.2.1 Slots and features 258
10.2.2 General memory population conditions 259
10.2.3 Modes of operation 260
10.2.3.1 DDR4 DIMM 260
10.3 Installing memory modules 263
10.4 Removing memory modules 265
10.5 Replacing memory modules 267
11 Processor (CPU) 269
11.1 Safety notes 269
11.2 Basic information 269
11.3 Upgrading to 2 CPU configuration 273
11.4 Replacing a CPU or heat sink 282
12 Accessible drives 291
12.1 Safety notes 291
12.2 Basic information 291
Content
RX2520 M5 Upgrade and Maintenance Manual

12.3 Optical disk drive (ODD) 292
12.3.1 Installing the ODD (2.5-inch chassis) 292
12.3.2 Removing the ODD (2.5-inch chassis) 299
12.3.3 Replacing the ODD (2.5-inch chassis) 305
12.3.4 Installing the ODD (3.5-inch chassis) 306
12.3.5 Removing the ODD (3.5-inch chassis) 313
12.3.6 Replacing the ODD (3.5-inch chassis) 318
12.4 LTO drive 319
12.4.1 Installing the LTO drive 319
12.4.2 Removing the LTO drive 327
12.4.3 Replacing the LTO drive 333
12.5 RDX drive 334
12.5.1 Installing the RDX drive 334
12.5.2 Removing the RDX drive 338
12.5.3 Replacing the RDX drive 342
13 Front panel 345
13.1 Safety notes 345
13.2 Basic information 345
13.3 Front panel module 346
13.3.1 Replacing the front panel module (2.5-inch chassis) 346
13.3.2 Replacing the front panel module (3.5-inch chassis) 359
13.4 Front panel on QRL 366
13.4.1 Replacing the front panel on QRL 366
13.4.2 Replacing the ID card holder 374
14 Serial interface 379
14.1 Safety notes 379
14.2 Installing the serial interface 379
Content
Upgrade and Maintenance Manual RX2520 M5

14.3 Removing the serial interface 383
14.4 Replacing the serial interface 385
15 System board and components 387
15.1 Safety notes 387
15.2 Basic information 387
15.3 CMOS battery 388
15.3.1 Replacing the CMOS battery 388
15.4 Trusted Platform Module (TPM) 390
15.4.1 TPM kit 390
15.4.2 Installing the TPM 391
15.4.3 Removing the TPM 394
15.4.4 Replacing the TPM 399
15.5 iRMC microSD card 401
15.5.1 Note for embedded Lifecycle Management (eLCM) 401
15.5.2 Installing the iRMC microSD card 401
15.5.3 Removing the iRMC microSD card 403
15.5.4 Replacing the iRMC microSD card 404
15.6 M.2 SSD 405
15.6.1 Slots and bolts for M.2 SSDs 405
15.6.2 Installing an M.2 SSD 406
15.6.3 Removing an M.2 SSD 410
15.6.4 Replacing an M.2 SSD 411
15.7 Dual microSD 64GB Enterprise 413
15.7.1 Installing the Dual microSD 64GB Enterprise 413
15.7.2 Removing the Dual microSD 64GB Enterprise 417
15.7.3 Replacing the Dual microSD 64GB Enterprise 419
15.7.4 Replacing the microSD card 421
15.8 System board 423
15.8.1 Replacing the system board 423
Content
RX2520 M5 Upgrade and Maintenance Manual

16 Appendix A 433
16.1 Mechanical overview 433
16.1.1 Server front 433
16.1.1.1 2.5-inch HDD versions 433
16.1.1.2 3.5-inch HDD versions 434
16.1.2 Server rear 435
16.1.3 Server interior 436
16.2 Connectors and indicators 437
16.2.1 Connectors and indicators on the system board 437
16.2.1.1 Connectors and indicators on the system board 437
16.2.2 Server front 443
16.2.2.1 Indicators on the front panel 443
16.2.2.2 Indicator on the ODD 447
16.2.2.3 Indicators on the hot-plug HDD/SSD module 448
16.2.3 Server rear 449
16.2.3.1 Connectors on the server rear 449
16.2.3.2 ID, CSS and Global Error indicators 450
16.2.3.3 LAN indicators 453
16.2.3.4 Indicator on hot-plug PSU 455
16.2.4 Acoustic indicators 456
16.3 Onboard settings 458
16.4 Minimum startup configuration 460
17 Appendix B 463
17.1 Supplied documents 463
Content
Upgrade and Maintenance Manual RX2520 M5

1 Introduction
1.1 Concept and target groups of this manual
This upgrade and maintenance manual provides instructions for the following
procedures:
–Upgrading the server configuration by adding optional hardware
components.
–Upgrading the server configuration by replacing existing hardware
components with superior ones.
–Replacing defective hardware components.
This manual focuses on on-site maintenance tasks. It is recommended to
prepare each service assignment following remote diagnostics procedures, as
described in the "ServerView Suite Local Service Concept (LSC)" manual, see
"Documentation overview" on page 26.
CAUTION
The document at hand comprises procedures of a wide range of
complexity.
▶Check the profile of qualification for technicians before assigning
tasks.
▶Before you start, carefully read "Classification of procedures" on
page 21.
1.2 Notational conventions
The following notational conventions are used in this manual:
Text in bold Indicates references to names of interface
elements.
Text in monospace Indicates commands and text to be entered by
the user.
RX2520 M5 Upgrade and Maintenance Manual 17

"Quotation marks" Indicate names of chapters and terms that are
being emphasized.
▶ Describes activities that must be performed in
the order shown.
[Abc] Indicates keys on the keyboard.
CAUTION
Pay particular attention to texts marked with this
symbol. Failure to observe this warning may
endanger your life, destroy the system or lead
to the loss of data.
Indicates additional information, notes and tips.
Indicates the procedure category in terms of
complexity and qualification requirements, see
"Classification of procedures" on page 21.
Indicates the average task duration, see
"Average task duration" on page 25.
Introduction
18 Upgrade and Maintenance Manual RX2520 M5

2 Before you start
2.1 Basic information
2.1.1 Proceeding
Before you start any upgrade or maintenance task, proceed as follows:
▶Carefully read the safety instructions, see "Important information" on
page 29.
▶Make sure that all necessary manuals are available, see "About availability
of manuals" on page 26. Print the PDF files if required.
▶Make yourself familiar with the procedure categories, see "Classification of
procedures" on page 21.
▶Ensure that all required tools are available, see "Tools you need at hand" on
page 26.
2.1.2 Advanced Thermal Design (ATD)
The ATD option allows you to operate the system with a wider temperature
range either of 5 °C to 40 °C or 5 °C to 45 °C, depending on your system and
configuration.
This option can only be ordered from the
manufacturer and is indicated by the respective
logo on the identification rating plate.
CAUTION
▶In a system that is configured with ATD, only certain components
which support the respectively increased higher operating
temperature range may be installed and used. For applicable
restrictions, see the official configurator tool.
RX2520 M5 Upgrade and Maintenance Manual 19

2.1.3 Installing optional components
The operating manual of your server gives an introduction to server features
and provides an overview of available hardware options.
Use the Fujitsu ServerView Suite management software and the iRMC S5 web
interface to prepare hardware expansions. For more information about
ServerView Suite documentation, see "Documentation overview" on page 26.
Please see the following ServerView Suite topics:
–Operation
–Virtualization
–Maintenance
–Out-Of-Band Management
For the latest information on hardware options, see the hardware
configurator of your server, available online at the following address:
https://www.fujitsu.com/fts/products/computing/servers/primergy/
index.html
For Japan:
https://www.fujitsu.com/jp/products/computing/servers/primergy/
Please contact your local Fujitsu customer service partner for details on how to
order expansion kits or spare parts.
2.1.4 Replacing a defective component
The Global Error indicator on the front of the server reports defective hardware
components that need to be replaced. For more information on the controls
and indicators of your server, see the operating manual of your server and
"Connectors and indicators" on page 437.
If the system has been powered off in order to replace a non-hot plug unit, a
system of PRIMERGY diagnostic indicators guides you to the defective
component. The "Indicate CSS" button enables the indicator next to the
defective component even if the server has been switched off and
disconnected from the mains. For more information, see "Using diagnostic
information" on page 43 and "Indicators on the front panel" on page 443.
Before you start
20 Upgrade and Maintenance Manual RX2520 M5