Furhat Robotics Robot User manual

Furhat Robotics
Robot Owners Guide
Product Documentation
Version 1.4
Copyright Furhat Robotics AB © 2020 - Commercial In Confidence

Contents
Contents 2
Introduction 4
Getting Started 6
Your Robot 6
Unboxing 7
Preparation 7
Start Up 8
Shut Down 8
Robot Type 9
Using The Rotary Controller & On-Face Menu 9
On-Face Menu Functions 10
Using Other Input Devices 10
External Keyboard 10
External Screen/Touch Panel 10
First Time Network Connection 11
Fixed Ethernet Connection 11
WiFi Connection 11
Verifying Internet Connection 12
Using An External Screen With Your Robot 12
Setting Up External Screen 12
Using Your Robot 14
Running Skills On Your Robot 14
Developing On Your Robot 14
Operating Your Robot Using Web-Console 14
Home Tab 15
Video Panel 17
Gaze Control 17
Roll Control 17
Speech Output Panel 18
Speech Recognition Panel 18
Home Settings Panel 18
Gesture Panel 19
Skills Tab 20
Installing Skills 20
Running & Managing Skills 21
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Dashboard Tab 22
Video Panel 22
Gaze Control 22
Wizard Panel 22
Attention Panel 23
Skill Log Panel 24
Wizard Tab 25
Settings Tab 25
Face & Neck Settings Panel 26
Microphone Settings 29
Recognizer Settings 29
Voice Settings Panel 31
Asset Management Panel 33
Network Settings Panel 34
Security Settings Panel 36
Support Panel 36
Update Panel 37
Camera Panel 37
Robot Deployment Guidelines 39
General Environment Design Considerations 39
Additional Spatial Design Considerations 39
Lighting Considerations 41
Ambient Noise Considerations 41
Microphone Placement Considerations 41
External Monitor Placement Considerations 41
Physical Security Considerations 42
Caring For Your Robot 43
Environmental 43
Operations & Handling 43
Cleaning & Periodic Maintenance 44
Transportation 44
Furhat Skills 45
Support 46
Troubleshooting 47
Revision History 51
Glossary 52
Copyright Furhat Robotics AB © 2020 - Commercial In Confidence

Introduction
The Robot Owners Guide is intended to serve as a guide to your Furhat Robot. It covers:
●Getting Started  : Introduces the Robot and helps you get your robot set up
●Using Your Robot  : Takes you through all of the robots features, controls, and interfaces
●Caring For Your Robot  : Describes the recommended care instructions for your robot
●Furhat Skills  : Introduces the concept of Skills and describes pre-loaded Skills
●Troubleshooting  : Provides helpful information on troubleshooting your robot
●Support  : Describes how you can get support when you need it
For information relating to the comprehensive technical specifications of your robot, please refer
to the Furhat Robotics Technical Product Overview
Copyright Furhat Robotics AB © 2020 - Commercial In Confidence

The contents of this document are subject to continuous improvement and revision, in line with
the evolution of Furhat products. Please visit our website at furhatrobotics.com for the latest
information, data, and software. For questions relating to this document please contact
[email protected]
Copyright Furhat Robotics AB © 2020 - Commercial In Confidence

Getting Started
This chapter describes how to unpack, set up, and get your robot up & running.
Your Robot
Your robot comes packaged in its own protective hardshell case which includes the Furhat
Robot Unit and all basic accessories. The product package includes the following items:
Protective Hardshell Case
Furhat Robot Unit
Standard Adult Mask Model
Robot Power Supply
AC Mains Cable
USB Microphone
Copyright Furhat Robotics AB © 2020 - Commercial In Confidence

Unboxing
Following these steps will enable you to get your robot safely and correctly unpacked
● Remove the cardboard shipping packaging from the exterior of the protective hardshell case
● Place the case on a firm, flat surface, with its feet down and the Furhat logo facing up
● Locate the 4 lid locking clasps, open them one by one, by firmly pulling up on each clasp
● Open the lid of the case, revealing the white robot cover plate with Furhat logo cut-out
● Lift off the white robot cover plate, safely store it to the side, placing it back in the case later
● Carefully lift the robot unit out, taking care to protect the neck articulation as you lift
● Place the robot unit on a firm, flat, uncluttered surface, with access to AC power
● If the face mask is not already mounted, locate the mask, and mount it to the head
● Seat the mask carefully, snapping it into place, using the 4 magnetic location tabs
● Visually check that your robot is clean and free of damage
Preparation
After unboxing, follow these steps in order to complete initial setup of your robot:
● Locate the USB microphone and plug it into one of the USB ports at the rear of the robot
● If you are planning to configure your robot to connect to a wired ethernet network
○ Connect a live ethernet cable to the ethernet network port at the rear of the robot
● If you are planning to configure your robot to connect to a password protected WiFi network
○ You will require an input device for password entry (see input devices below)
● Locate the Power supply module & firmly insert the DC plug into the power port of the robot
● Connect the AC mains cable to the power supply module & an appropriate AC outlet
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Start Up
Once your robot has been prepared, you are ready to startup & configure your robot as follows:
● Push the Power button on the rear of the robot once to start the robot
● Your robot’s face will illuminate, and after a few seconds, the robots face will be displayed
● The face will display natural face movements such as eye movements after startup
Shut Down
In order to shutdown your robot, please do as follows:
● Push the Power button on the rear of the robot once to shut down the robot
● Disconnect the robot from its AC power source , unless you plan to use it soon thereafter.
1
1 Currently shipping robots continue to power the projector system as long as the robot is connected to an AC power source.
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Robot Type
A Furhat robot can be of two types: Production or Research, these types are configured in
software by Furhat Robotics. The different types enable specific software functions; for
example, research robots have access to the full library of voices from Acapela and also have
the Camera Feed feature enabled. You can check your robot’s type in the settings tab of the
Web-Console, robots configured as type Research have a camera settings panel visible in the
Web-Console.
Using The Rotary Controller & On-Face Menu
Your robot has a built-in rotary controller, located at its rear. The rotary controller is used to
control the audio volume of the robot, as well as to activate and use the robots on-face menu.
Rotating the controller wheel raises and lowers the robots audio volume, with the robots LED
ring increasing in brightness in proportion to the set audio volume.
Selecting the center button of the rotary controller has two functions. The first is to activate the
on-face menu, the second is to select an item that has been highlighted on the menu.
Within the on-face menu, rotating the controller wheel moves (scrolls) the menu cursor to any
desired menu item. Pressing the center button selects that menu item and navigates to the
related sub-menu or action. Selecting the Back or Exit menu item enables you to navigate up
a level in the menu or close the menu. Double pressing the center button also closes the menu.
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On-Face Menu Functions
The On-Face menu provides access to the following features on your robot:
●Speak IP Address: Selecting this menu item will cause your robot to speak the IP
address which it has been assigned from it's currently connected network.
●Manage Wlan: This menu item will enable you to view the currently available WiFi
networks, as well as select and connect/disconnect from a particular network.
●Skills: Selecting this menu item allows you to view the currently installed skills, stop any
running skill, and start any specific skill on your robot.
●WiFi-LAN: This menu item enables you to use your robot to create a WiFi hotspot, to which
you can connect a device of your choosing, and then access the robots Web-Console.
●Reset Password: This menu item will reset your robots password to the default (admin)
●Reboot Furhat: Selecting this menu item will restart your robot.
Using Other Input Devices
In addition to the built-in rotary controller, your robot also supports a number of additional input
devices that can be used to configure as well as enter data into the robot.
External Keyboard
You can connect an external keyboard to your robot via one of the robots USB ports. The
keyboard can then be used to control the on-face menu, to enter text into password fields, and
so on. Note that your robot always assumes a US Keyboard layout for connected keyboards.
External Screen/Touch Panel
It is possible to connect an external screen/touch panel to your robot via using the robot's USB
2
ports. This screen/touch panel can be used to access the robots Web-Console and also enable
data entry via touch and on screen/panel virtual keyboard. For details on connecting an external
screen/touch panel, please see the separate section below.
2 Generally the USB-C port is used to supply HDMI signal (using an adapter) to the screen, and an additional USB-A port is used to
handle input data (e.g. touch events, virtual keyboard input) from the screen to your robot
Copyright Furhat Robotics AB © 2020 - Commercial In Confidence