Fusion Broadband ©Copyright Fusion Broadband Pty Ltd 2014 Installation Guide - 3
Installation
Now you have all the required pieces, installation should take no more than 20 minutes. The instructions below describe
what you need to do and in the correct order.
Refer to the diagrams on the following page for further assistance.
Step 1: Install the Bonding System (Bonder)
Locate the Bonder in a well ventilated area. Keep in mind that the system needs to be physically near your router as well
as your ADSL connections.
Step 2: Install the ADSL modems
Install each of the broadband modems, these have two connections on the back, one for your ADSL (telephone) line (plug
this in) and the other for an Ethernet cable. Note: If you are not bonding an ADSL service, a modem may not be required.
IMPORTANT: If you have supplied your own modems, please be sure that they have been configured into Full Bridge
Mode. The modems supplied by Fusion Broadband come pre-configured in Full Bridge Mode; there is no
need to make any changes with these modems.
Step 3:Connect the modems and Bonding system together
Plug in the Ethernet cable into the modem and the other end into the Bonder starting with WAN 1 according to the Fusion
Service ID Form we issued with your Bonder.
IMPORTANT: Each modem need to be plugged into the correct port as shown on the Service ID Form.
Step 4: Connect your router to the Bonding system
Plug in your router to the Bonder - remember to use the LAN port on the Bonder.
Step 5: Power Up!
Turn on the Bonder and each of the modems. Typically the modems will take a few minutes to come up and run through
their diagnostic tests. Once everything is running you should see several lights on your modems: Power, Ethernet, DSL,
Internet (which will usually flash on and off). It can take up to 5 minutes for the Bonder to initiate the PPP sessions
through your modems.
Step 6: Configure your router
With your bonding system you would have received a document called ‘Fusion Service ID form’ this form has the details of
your new WAN IP address and DNS servers. You will need to enter these into your router. If you have PCs connected to
your router you may have to change the DNS settings on each PC if it is not set to automatically get it from your router.
Troubleshooting
A: The most common problem is that your modem is not in the correct port on the Bonder –double check this using the
Service ID Form as your guide.
B: Check the lights on your modem.
On a successful connection you will see (Power –power is getting to the modem, Ethernet –your modem is connected to
the Bonder, DSL –your modem has detected a DSL signal, Internet –this will be flashing if the Bonder has successfully
established a connection to the ADSL line).
C: Check the operation of your ADSL line. This can be done easily by configuring your modem to connect independently to
the ADSL line (the same way you would if you did not have a Bonder). Plug a PC directly into the modem and verify that
you have internet connectivity. Once you have this change the settings to take the modem back to ‘Full Bridge Mode’.
D: If you see that any of the modems have flashing Internet lights and that the Ethernet WAN port lights on the Bonder are
flashing, this means that the Bonder is connected. The next step would be to verify the settings on your router. Check
your WAN IP address is correct as well as the DSN server IP addresses as advised on the Service ID Form.
E: To verify that you have full connectivity directly connect a laptop to the Bonding system using your specific WAN details
(be sure to set a static IP address and the correct DNS IP addresses). Once you have verified this check the configuration
details on your router.
