Gainscha GA-2408T Series User manual

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GA-2408T / GA-3406T / GA-6404T / Series
THERMAL TRANSFER / DIRECT THERMAL
APEX LABEL PRINTER
USER’S
MANUAL
Ver.1.1.0

Agency Compliance and Approvals
EN 55032, Class A
EN 55024
This is a class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
FCC part 15B, Class A
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated
in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
manufacturer’s instruction manual, may cause harmful interference with radio
communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case you will be required to correct the interference at
your own expense.
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
FCC radiation exposure statement
(Suitable for printer with RFID encoder)
This device complies with FCC radiation exposure limits set for uncontrolled environments. The device
should be installed and operated with a minimum distance of at least 200mm between the radiation
source and the user.
This transmitter shall not be in the same position or work in conjunction with any other antenna or
transmitter .
Environmental protection
Do not dispose of this product in an unsorted public trash can. You should recycle
this product according to local regulations.
For more information, please browse our website：http://www.gainscha.com.tw

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Contents
1. Introduction................................................................................................................................................... 7
1.1 Product Introduction........................................................................................................................... 7
1.2 Product Features................................................................................................................................... 9
1.2.1 Printer Standard Features..........................................................................................................9
2. Operations Overview............................................................................................................................... 13
2.1 Unpacking and Inspection..............................................................................................................13
2.2 Printer Overview..................................................................................................................................14
2.2.1 Front View......................................................................................................................................14
2.2.2 Interior View all Series (Contains Eco-friendly printing solutions introduction)19
2.2.3 Front View (All Series)............................................................................................................... 21
2.2.4 Rear View (All Series).................................................................................................................21
2.2.5 The Antenna Part........................................................................................................................22
3. Setup...............................................................................................................................................................23
3.1 Setting up the Printer........................................................................................................................23
3.2 Install Printer Driver (All Series).................................................................................................... 24
3.3 Loading the Ribbon...........................................................................................................................27
3.4 Loading the Media.............................................................................................................................28

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3.4.1 Loading the Roll Labels............................................................................................................28
3.4.2 Ribbon and print media loading diagram........................................................................28
3.5 Loading the Cutter.............................................................................................................................29
3.6 Loading the Peeler............................................................................................................................. 32
4. Button Functions........................................................................................................................................35
4.1 Regular Button Functions................................................................................................................35
4.2 Power-on Utilities...............................................................................................................................35
5. Printer Utility................................................................................................................................................37
5.1 Start the Printer Utility......................................................................................................................37
5.2 Printer Utility(obtain printer status & information)............................................................... 38
5.3 Printer Setup.........................................................................................................................................38
5.4 System Setup........................................................................................................................................41
5.5 Gap Sensor Setup...............................................................................................................................42
5.6 RFID Module Setup............................................................................................................................43
5.7 RFID Setup.............................................................................................................................................43
5.8 Wi-Fi Setup............................................................................................................................................45
5.9 Bluetooth Setup.................................................................................................................................. 46
5.10 RS232 Setup.......................................................................................................................................47
5.11 Ethernet Setup............................................................................................................................... 47

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5.12 Setting File.......................................................................................................................................48
5.13 Printer Utility - Command Tool...............................................................................................49
1. Send Command.................................................................................................................................49
2. Send File............................................................................................................................................... 49
5.14 Printer Utility – Printer Function...........................................................................................50
5.15 Printer Utility – File Manager................................................................................................. 51
1. File Lists.................................................................................................................................................51
2. Add File.................................................................................................................................................51
5.16 Printer Utility – Port Settings..................................................................................................52
1. USB port................................................................................................................................................52
2. RS232.....................................................................................................................................................52
3. Ethernet................................................................................................................................................ 53
4. Wi-Fi.......................................................................................................................................................53
5.17 Printer Utility – RFID Test............................................................................................................53
1. Write Data............................................................................................................................................53
2. Read Data.............................................................................................................................................54
3. Access Password Setup..................................................................................................................55
4. RFID-Read Access Password........................................................................................................56
5. RFID-Kill Password Setup.............................................................................................................. 56

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6. Read Kill Password........................................................................................................................... 57
7. Remove Tag........................................................................................................................................ 57
6. Label editing software - BarTender....................................................................................................58
1. Design labels and print contents on labels................................................................................ 58
2. Import the database............................................................................................................................ 59
3. Call database batch printing............................................................................................................ 61
4. Batch serialized print........................................................................................................................... 63
5. Add RFID Tags in BarTender.............................................................................................................64
6. RIFD option in BarTender.................................................................................................................. 65
7. The Use of RFID Function.......................................................................................................................67
1. ISO 18000-6C protocol introduction............................................................................................ 67
1) Abstract................................................................................................................................................ 67
2)Data Storage Area.............................................................................................................................67
2. RFID Driver Installation.......................................................................................................................68
3. RFID Calibration.....................................................................................................................................69
1)Auto Calibration.................................................................................................................................69
2)Manual Calibration........................................................................................................................... 70
3)Calibration Failure................................................................................................................................. 70
3.1 Set Access Password.....................................................................................................................71

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3.2 Set Kill Password.............................................................................................................................71
8. RFID data is written in BarTender.............................................................................................................72
8.1 Writes Open Data in EPC Area..................................................................................................72
8.2 Rules for writing data in LOCK state.......................................................................................73
8.3 EPC Area Writes Locking Data.................................................................................................. 73
8.4 Data read rule in LOCK state..................................................................................................... 73
9. Other RFID Function Setting.................................................................................................................74
10. Printer Program Upgrade .........................................................................................................................75
1. Printer status upgrade........................................................................................................................ 75
2. Debug mode upgrade program..................................................................................................... 76
11. LCD Menu Function for GA-2408T , GA- 3406T, GA-6404T Series.....................................79
11.1 Enter the Menu................................................................................................................................. 79
11.2 Menu Overview.................................................................................................................................80
11.3 Error and screen message introduction................................................................................. 83
12. Communication interfaces..................................................................................................................86
1）USB (A Type).....................................................................................................................................86
2）USB (B Type)..................................................................................................................................... 86
3）Serial Port...........................................................................................................................................87
4）Ethernet Port.................................................................................................................................... 87

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13. Troubleshooting......................................................................................................................................88
13.1 Common Problems......................................................................................................................... 88
14. Maintenance............................................................................................................................................. 90
15. Revise History...........................................................................................................................................91

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1. Introduction
1.1 Product Introduction
Thank you very much for purchasing Gainscha bar code label printer.
The T series printer features the single motor that is capable of handling a large
capacity of 300 meters ribbon and large rolls of media inside its sleek design. If the 5”
interior label capacity is not enough, simply add an external media roll mount and the
GS series can easily handle 8” OD rolls of labels designed for expensive industrial
label printers.
To meet the various printing requirements, T series provides different memory
capacity. Moreover, T series have optional peel-off and cutter kits for users to
purchase. The movable black mark sensor design can accept a wide range of label
media. All of the most frequently used bar code formats are included. Fonts and bar
codes can be printed in any one of the four directions.
The T series printer is built-in the flexible firmware design, user can download various
printer commands to perform the work. Please refer to the types of printer
commands supported in the specifications. By integrating rich features, it is the most
cost-effective and high-performance printer in its class!
To print label formats, please refer to the instructions provided with your labeling
software, available on Gainscha website http://www.gainscha.com.tw

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Applications
o Manufacturing & Warehousing
Work in Progress
Item Labels
Instruction labels
Agency labels
Compliance labels
Logistics management
labels
Electronics labels
o Parcel Post
Shipping/ Receiving
Labels
o Healthcare
Patient Identification
Pharmacy
Specimen Identification
o Retail Marking
Price tags
Shelf labels
Jewelry tags
Asset management labels
Care labels
o Small Office/ Home Office

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1.2 Product Features
1.2.1 Printer Standard Features
PRINTER
MODEL
GA-2408T
GA-3406T
GA-2408T
GA-3406T
GA-6404T
Grade
Standard
Standard
Empower
Empower
Empower
Resolution
8dots/mm
(203DPI)
12dots/mm
(300DPI)
8dots/mm
(203DPI)
12dots/mm
(300DPI)
23.6dots/mm
(600DPI)
Printing
Method
Thermal Transfer & Direct Thermal
Max. print
speed
203mm(8”)/
second
152mm(6”)/
second
203mm(8”)/
second
152mm(6”)/
second
101.6mm(4”)/
second
Max. print
width
104 mm (4.1“)
108.4 mm (4.27“)
104 mm (4.1“)
108.4 mm (4.27“)
105.6 mm (4.16“)
Max. print
length
25,400mm
(1,000“)
11,430mm (450“)
25,400mm
(1,000“)
11,430mm (450“)
25,400mm
(1,000“)
Enclosure
Clamshell with double-walled plastic
CPU
400 MHZ, 32 bits, ARM9
400 MHZ, 32 bits,
ARM9
Memory
RAM
128 MB SDRAM
128 MB SDRAM
Memory
ROM
128 MB Flash Memory
128 MB Flash
Memory
Interface
•USB 2.0 High Speed 480Mbps
•USB Host 2.0, for scanner or PC keyboard
•Internal Ethernet 10/100Mbps
•RS-232
•Internal Bluetooth 4.0 (factory option)
•Internal WiFi (factory option)
Real Time
Clock
Standard
Buzzer
Standard
Dealer
options
•Guillotine cutter (full cut and partial cut)
•Guillotine cutter for Linerless thermal label

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•Peeler
Sensors
•Head open sensor, Ribbon end sensor, Reflective sensor (moveable), Transmissive sensor
(moveable)
•Guillotine cutting system with a peel-off sensor
Power
External universal switching power supply
Input: AC 100-240V, 2.5A, 50-60Hz, Output: DC 24V, 2.5A, 60W
User
Interface
•1 power switch
•1 button (Feed)
•5 LEDs (Online blue, Error red,
Ribbon green, Communication
orange, Press-key white)
•1 power switch
•1 button (Feed)
•1 LEDs (Press-key white)
•4.3” TFT-LCD 480x272 dots with Capacitive touch
panel
Internal
fonts
•8 alpha-numeric bitmap fonts
•True type font engine (need download scalable font file)
•8 alpha-numeric
bitmap fonts
•True type font
engine (need
download
scalable font file)
•GB18030
Simplified
Chinese 24x24,
16x16
•BIG5 Tradition
Chinese 24x24,
16x16
1D Barcode
Code 11, Code 39, Code 93, Code 128 (subsets A, B, C), UPC-A, UPC-E, UCC-128, Codabar, EAN/JAN-8,
EAN/JAN-13, Interleaved 2 of 5, ITF14, MSI Pleassy, PostCode, Telepen
2D Barcode
QR Code, Micro QR Code, PDF417, Micro PDF417, MaxiCode, Aztec Code, Data Matrix
Rotation
Font and barcode support 0, 90, 180, 270 degree
Printer
language
Compatible to TSPL, EPL, ZPL, ZPL II, DPL
Ribbon
300 M long, max. OD 67 mm, 1” core (ink coated outside)
Ribbon
width
30 mm ~ 110 mm (1.18” ~ 4.3”)
Media type
Continuous, die-cut, black mark, fan-fold (outside wound), Linerless Thermal Label, On-metal tag
support
Media width
20~ 118 mm (0.7“ ~ 4.6“)

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Media
thickness
0.06~0.254mm (2.36 ~ 10 mil)
Media core
diameter
25.4 mm (1”)
Label roll
capacity
127 mm (5“) OD
Label length
5 ~25,400 mm
(0.2“ ~ 1,000“)
5 ~11,430 mm
(0.2“ ~450“)
5 ~25,400 mm
(0.2“ ~ 1000“)
5 ~11,430 mm
(0.2“ ~450“)
5 ~11,430 mm
(0.2“ ~450“)
Physical
dimension
280mm(L)*190mm(W)*198.3mm(H)
Safety
regulation
FCC Class A, CE Class A, CCC, BIS, CB
Environment
condition
Operation: 5 ~ 40°C, 25 ~ 85% non-condensing
Storage: -40 ~ 60°C, 10 ~ 90% non-condensing
Environment
al concern
Comply with RoHS, REACH, WEEE
Accessories
•Windows labeling software CD disk
•Quick start guide
•USB cable
•Power cord
•1” ribbon spindle x 2 for 300M ribbon
•External universal switching power supply

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1.2.2 Printer Optional Features
Product option feature
User
options
Dealer
options
Factory
options
Peeler module
○
○
Regular full cut cutter (Guillotine cutter)
Media thickness: 0.06~0.19 mm
Media type: receipt and label liner w/o glue
○
○
Regular full/partial cutter (TextileCare Cutter)
○
○
linerless cutter
○
○
Internal Bluetooth module
○
○
Internal WIFI module
○
○
Internal Bluetooth and WIFI module
○
○
NOTE：Except for the linerless cutter, all regular/heavy duty/care label cutters DO NOT cut on
media with glue.

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2. Operations Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please
carefully inspect the packaging and printer upon receiving the bar code printer. Please
retain the packaging materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
One printer unit
One quick installation guide
One power cord
One external universal switching
power supply
One USB interface cable
1inch core ribbon shaft for 300m ribbon
One sample ribbon and Label roll
One Windows labeling
software/Windows driver CD disk
If any parts are missing, please contact the Customer Service Department of your
purchased
reseller or distributor.

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2.2 Printer Overview
2.2.1 Front View
GA-2408T、GA-3406T Series(Contains LED indicator’s function introduction)
Operation buttons
Buttons
Function
FEED／PAUSE／ERROR
CANCLE button
In the ready state, press this button, the printer will spit a
sheet of paper, in the printing state, press this button, the
printer will stop immediately, in the error state, press this
button, the printer will cancel the error state and restore
printing function.
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1
4
2
3
1. ONLINE indicator
2. ERROR indicator
3. RIBBON indicator
4. Comm. indicator

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LED Indicator
Event
Description
Thermal transfer mode
ready
Blue(ONLINE) and Green(RIBBON) solid, and the device is ready to use.
Direct thermal mode
ready
Blue(ONLINE) solid, and the device is ready to use.
Open cover
When the cover is open, a beep sound will be made, and Blue(ONLINE), Red
(ERROR), and Green(RIBBON) will flash.
PAUSE
Press the PAUSE button. When the Blue(ONLINE) flash, the printer will
pause.
FEED
Press the FEED button to print as per demand, Blue(ONLINE) will flash.
Out of paper
When out of paper, a beep sound will be made, and Red(ERROR) flash
Out of ribbon
When out of ribbon, a beep sound will be made, and Red(ERROR) solid，
Green(RIBBON) flash
Label gap/black mark
error
When label gap/black can’t be found, a beep sound will be made, and
Red(ERROR) Blue(ONLINE) flash
Cutter error
When cutter can’t be found, a beep sound will be made, and Blue(ONLINE)、
Red(ERROR) Both flash alternately, flash with Green(RIBBON)
Print head overheated
When print head overheated ,a beep sound will be made, and
Blue(ONLINE)and Red(ERROP) alternately flash

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Other errors
When other errors ,a beep sound will be made, and Red(ERROP) and
Green(RIBBON) alternately flash
Ethernet ready
When the RJ45 network cable is plugged in and the connection is normal,
the Orange(COMM) flash
WIFI ready
When the WIFI’s AP or STA mode is connected, the orange(COMM) solid
Ethernet +WIFI ready
When the RJ45 network cable is plugged in, and the connection is normal,
and the WIFI’s AP or STA mode is connected, the orange (COMM) will be
solid for 2 seconds and the orange(COMM) flash.

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GA-2408T、GA-3406T、GA-6404T Series (Contains LCD monitor operation
introduction)
1
2
1. LCD monitor operation
2. FEED/PAUSE/ERROR CANCLE button
time/da
te
Printer
model
Printer
status
FE Ver: printer
firmware
version
Emulation: Simulation
instruction category
ETH IP: Ethernet IP
address
WIFI IP: Wi-Fi IP
address

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Operation buttons
Buttons
Function
FEED／PAUSE／ERROR
CANCLE button
In the ready state, press this button, the printer will spit a
sheet of paper, in the printing state, press this button, the
printer will stop immediately, in the error state, press this
button, the printer will cancel the error state and restore
printing function.
Main page icons
Indicated icon
Indication
Ethernet is connected
Wi-Fi device is ready
Bluetooth device is ready
USB HID is connected，ex: USB scanner、USB keyboard
Thermal transfer mode，use ribbon function