Galvin Specialised Flowmatic Tubular 2030 Instruction sheet

Version 1, 17 March 2021, Page 1of 12
Flowmatic Tubular 2030 Electronic Soap Dispenser
Wall Mount
PRODUCT CODE:
- TZ-FLOWSOAP1
SPECIFICATIONS
−Touch-free electronic soap dispenser operated by infrared sensor.
−The soap dispenser automatically activates when users place their hands within sensor range,
providing a measured amount of soap (adjustable by remote control).
−If the users remove their hand before the full amount is dispensed, the soap dispenser immediately
stops the soap flow.
−Chrome plated assembly for durability and easy cleaning.
TECHNICAL DATA
Capacity
1 Litre
Power supply for battery versions:
Battery models: Battery Box for 6xD Alkaline batteries
Soap viscosity
100 –3800 cPs
Standard discharge
1.4ml (customizable by optional remote control)
Sensor range:
35-155 mm +/- 10 mm (customizable by optional remote control)
Pre-set sensor range
80 mm +/- 10 mm
Finish
Chrome
NOTE: Galvin Specialised continually strive to improve their products. Specifications may change without notice.

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PACK CONTENTS
1 x Body assembly for Tubular Soap Dispenser
1 x Elbow and
corrugated tube
1 x Wall rosette
1 x Soap tank with bottle support and pump assembly
1 x Battery Box for 6xD Alkaline Batteries
1 x Temporary base cover
8 x Screws and Wallplugs
1 x Quick connection fitting

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PRE-INSTALLATION
CHECK CONTENTS
- Separate all parts from the packaging and check each part with the pack contents section.
- Make sure all parts are present before discarding any packaging material. If any parts are missing, do not
attempt to install your electronic faucet. Contact Galvin Specialised.
WARNINGS
- Do not install the system facing a mirror or any other electronic system operated by an infra-red sensor.
- To prevent reflection problems, it is recommended to keep a minimum distance of 300 mm between the soap
dispenser and any other objects.
IMPORTANT:
- Keep in mind that when using the faucet installed next to the soap dispenser, the user hands should not
interfere with the soap dispenser sensor detection area. Liquid soap dispensers, with proper care, will provide
long term trouble free service. Quality liquid soap of recommended viscosity and pH levels are the main factors
for smooth operation of your dispenser. If needed, use a viscometer to verify the viscosity of your soap to
ensure maximum benefit. The recommended range for liquid soap viscosity is 100-3800 cPs. Thicker liquid
soap flows slower and inhibits the pump valve, causing strain and damage.
- Liquid soap dispensers are suitable for use with any generic liquid soap of the correct viscosity and pH. The
pH level of all soap used in our liquid soap dispensers should be between 6.5 to 8.5. Lower levels will cause
corrosion to the metal dispenser and even the rubber and plastic components. Higher pH levels will cause
swelling to rubber parts and degradation of plastic components over time.
INSTALLATION
IMPORTANT: Galvin Specialised products must be installed in accordance with these installation instructions
and in accordance with your local regulatory requirements. Electrical supply conditions must also comply to
the applicable national and/or state standards. Failing to comply with these provisions shall void the product
warranty and may affect the performance of the product.
1. Drill hole & Disassemble body
- Drill a hole (23 to 24 mm) at the desired location
for the soap dispenser spout installation.
- Remove the hexagonal nut and the disk from the
base of the soap dispenser spout.
- Disconnect the soap dispenser body with the
rosette from the base by unscrewing the grub
screw.
2. Mount Soap Dispenser
- Mount the soap dispenser base into the opening
in the wall and secure it using the anchors
provided in the package.
- IMPORTANT: The soap dispenser base should
be installed so that the outside surface of the
finished wall falls between the minimum and
maximum lines marked at the base.
- Assemble the temporary protective soap
dispenser base cover.

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3. Assemble corrugated tube:
- Assemble the corrugated tube to the soap
dispenser base.
- Ensure corrugated tube is kept in place whilst
tiling.
- Insert the wall rosette through the soap
dispenser base.
4. Assemble spout:
- Cut / remove the temporary soap dispenser base
cover.
- Fix the soap dispenser spout by inserting the
nipple into the soap dispenser base and then
tightening the screw.
- Remove the protective sticker covering the
sensor. Keep away from the sensor range and
check that no objects are in front of the sensor.
- Pull the two points connector, soap dispensing
tube and the power supply connector out of the
soap dispenser base, and through the corrugated
tube.
5. Soap bottle:
- Install soap bottle support assembly using
screws and wallplugs provided.
- Connect soap dispensing tube to soap bottle
using Quick connecting fitting supplied in
packaging.
- Connect the soap pump connector to the
matching connector from the sensor.
6. Battery box:
- Open battery box by unscrewing screws on the lid
and insert 6xD Alkaline Batteries in battery box.
- Close the lid and tighten the screws.
- Install the battery box on the wall underneath the
sink using screws and wallplugs provided.
- Connect the battery connector.
7. Test:
- Wait about 10 seconds before you put your hands
within the sensor range to avoid entering the
adjustment mode.
- Test the soap dispenser.

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- IMPORTANT: The connector should be
connected properly so that the white O-ring is not
visible and a clicking sound is heard.
FILLING THE SOAP TANK
1.
Unscrew the soap tank from the pump assembly and pull it out
from the bottle support.
2.
Fill the liquid soap up to the top line.
3.
Insert the bottle back into the bottle support.
4.
Screw the soap tank back into the pump assembly. Make sure the
tank is firmly secured into place.

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5.
Press the refill button located at the back of the pump assembly
until soap starts coming out of the soap dispenser spout. This
operation can also be done using the soap dispenser remote
control Refill function.
Note : Once the soap in the soap tank has reached the bottom line
the soap tank should be refilled. To refill the soap tank please refer
to steps 1-5.
REMOTE CONTROL FUNCTIONS (SOLD SEPARATELY)
The soap dispenser remote control can adjust the dispenser’s settings. To use the remote control hold it in front
of the sensor at a distance of 10-15cm (4-6”).
Attention: The remote control will not operate out of the recommended range (too close or too far).
The remote control can be used to adjust the following functions:
1-SOAP QUANTITY
The 1-4 drop keys allow the user to choose the desired soap quantity.
0.7 to 0.9cc
1.2 to 1.6 cc
1.6 to 1.9 cc
2.1 to 2.3 cc *
Indication: continuous blinking of the light in the sensor eye.
2-ADJ
This function resets the sensor back to factory
settings. Indication: 2 blinks of the light in the sensor
eye.
3-TEMPORARY OFF FUNCTION
This function temporary disables the dispenser. Use
this function to perform maintenance in front of the
sensor without activating the system (for example:
cleaning).
The soap dispenser will shut off for one minute after
this button is pressed once. To return to normal
operation before the minute is over, press the On/Off
button again. Indication: OFF –2 fast blinks, ON –4
fast blinks
4-FILL THE SOAP TANK

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Once the soap tank has been filled \ refilled, press the
FILL button. The pump will run for one minute, priming
the piping with soap. Once soap begins dispensing
from the spout, priming is complete. Press the FILL
button again to stop the priming before the minute is
over.
Indication: continuous solid light in the sensor eye.
BATTERY REPLACEMENT
Battery models only
When the battery requires replacement, the red indicator light will blink at a constant rate when the user’s hands
are within the sensor range. The battery must be replaced within two weeks.
To replace the battery in battery models:
1. Carefully open the battery box, use a 2.5 mm Allen key.
2. Remove the old batteries.
3. Replace the used batteries with new D batteries.
4. Close the box.

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NOTE: Do not mix used batteries with new ones.
Important: Spent batteries should not be disposed of with normal household waste.
Contact your local authority for information on waste disposal and recycling.
MAINTENANCE
Care and cleaning of chrome and special finishes
DO NOT use steel wool or cleansing agents containing alcohol, acid, abrasives, or the like. Use of any prohibited
cleaning or maintenance products or substances could damage the surface of the soap dispenser. For surface
cleaning use ONLY soap and water, then wipe dry with a clean cloth or towel. When cleaning bathroom tiles, the
soap dispenser should be protected from any splattering of harsh cleansers.
Disassembling the soap pipe from the pump.
The soap pipe can be disconnected from the soap pump by a simple slide & pull action. The sliding ring of the
quick connection fixation nipple on the pump should be pulled down. It releases the open end of the soap pipe
which can then be easily pulled out.
Clean the soap tank.
Clean out the tank prior to refill by flushing warm water through the hoses and pump until clean water is released
from the spout. TIP: Keeping a spare tank will enable this process to be completed in a speedy and hygienic
manner with minimal downtime
TROUBLESHOOTING
PROBLEM
CAUSE
SOLUTION
ILLUSTRATION
Continuous
discharge from the
nozzle
AUX
connector not
fully inserted
The connector should be inserted fully until
white O-ring is not visible. Remove the O-
ring if necessary

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Random discharge
from the nozzle
Reflection
issue from
basin or other
object
Eliminate any cause of reflection and if
necessary, use appropriate remote control
to shorten detection range.
Soap discharging
from pump housing.
Damaged
pump due to
high viscosity
or debris in
pipes
Replace the Pump. Rinse warm water
through the pipe and the body of the soap
dispenser all the way to the nozzle.
Soap is not
discharging
Soap tank is
empty
Fill with soap with correct viscosity (100 -
3800cPs) and prime pipes using the fill
button on remote control.
Soap
dispenser has
not been
primed
Prime the soap dispenser by pressing the
fill button on the remote or by pressing the
refill button located at the bottom of the
pump, until soap exits the nozzle.
Damaged
pump
(discharge
from housing)
Replace the Pump
Debris or dried
soap in the
pipe or tank
Run warm water through pipe, pump, and
body all the way to the nozzle.
Replace with soap of correct viscosity.
NOTE: Using the soap dispenser with high
viscosity soap may cause permanent
damage to the pump and shorten the
lifecycle.
High viscosity
soap (> 3800
cPs)

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Refill button
on pump does
not activate
the pump.
Check operation with
functioning battery pack. Where necessary,
replace batteries or replace the battery
pack: Battery pack (without batteries)
Damaged
sensor
If the sensor is not even after changing
batteries then resolve this issue by
replacing sensor.
Bent pipes
Unbend or straighten pipes.

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WARRANTY
The warranty set forth herein is given expressly and is the only warranty given by the Galvin Engineering Pty
Ltd. With respect to the product, Galvin Engineering Pty Ltd makes no other warranties, express or implied.
Galvin Engineering Pty. Ltd. hereby specifically disclaims all other warranties, express or implied, including but
not limited to the implied warranties of merchantability and fitness for a particular purpose.
Galvin Engineering Pty Ltd products are covered under our manufacturer’s warranty available for download
from www.galvinengineering.com.au Galvin Engineering Pty Ltd expressly warrants that the product is free
from operational defects in workmanship and materials for the warranty period as shown on the schedule in
the manufacturer’s warranty. During the warranty period, Galvin Engineering will replace or repair any
defective products manufactured by Galvin Engineering without charge, so long as the terms of the
Manufacturer’s warranty are complied with.
The remedy described in the first paragraph of this warranty shall constitute the sole and exclusive remedy for
breach of warranty, and Galvin Engineering Pty Ltd shall not be responsible for any incidental, special or
consequential damages, including without limitation, lost profits or the cost of repairing or replacing other
property which is damaged if this product does not work properly, other costs resulting from labour charges,
delays, vandalism, negligence, fouling caused by foreign material, damage from adverse water conditions,
chemical, electrical or any other circumstances over which Galvin Engineering has no control. This warranty
shall be invalidated by any abuse, misuse, misapplication, improper installation or improper maintenance or
alteration of the product.