G&P Medical Mobile-Alert HD Setup guide

Mobile-Alert HD - Quick Start User Guide
Button - Hold for 2-3 seconds to call your chosen emergency contact.
Button - Hold for 2-3 seconds to send a text and call up to 3 emergency
contacts. You’ll feel it vibrate when you’ve held the button long enough.
Recharge the unit every 1 or 2 days by
connecting the cable in the exposed slot as you
see in this photo.
If you’re not sure if the unit is on or not, press the
phone icon button briefly to see both lights come
on
CALLS & TEXTS
When the SOS button is pressed your contacts should each receive a text message showing SOS with a link to
your location. This should be followed by a call to one of the contacts. Sometimes if the phone service is
experiencing high traffic this sequence may change and the call will come through first.
If you’ve chosen the Fall Detector option, a beep will sound for approximately 45 secs before sending a text
message (stating that you’ve fallen) to your contacts. Your location will also be sent in the same text message.
If you activate the fall down by accident, you can stop the message being sent by immediately pressing either of
the buttons on the front.
Calls can be received on your Mobile Alert from any of your contacts. To answer an incoming call just press the
phone icon button. Hang up by pressing the phone icon button as well.
LOCATING THE DEVICE
Text: 0000,A00 Alternately, if you’ve chosen the option to get the location by calling, call the phone number of
the unit, let it ring for 1-2 rings, then hang up. A return text of the unit’s location will be sent to you.
⬅ Volume Up
On/Off Button ☞
Hold down for 2
seconds
⬅ Volume Up
⬅ Volume Down
GPS Light
Blue
On (no blinking)
Charging
Flash every 1 second
Searching for GPS
Off
Connected to GPS
Flash every 5 seconds
Conserve Battery Mode
Blink 3 times per second
Low Battery Warning
GSM Light
Green
On
A call is coming or busy
Flashing (Every 1 second)
Searching for cell signal
Off
Connected to cell network
Flash (Every 5 sec)
Conserve Battery Mode

Product Limitations
This Mobile Alert is reliant on the cell phone service provider’s network coverage to make phone calls, to send
SMS text messages and to transmit information regarding GPS positioning. These services may vary between
providers and locations throughout the world. GPS location is often not available when the Mobile Alert HD is
inside a building. Generally, the accuracy of GPS positioning is determined by the availability of unobstructed
line of sight to the available satellites.
It is not a life saving device and cannot provide a guaranteed level of performance beyond what can be expected
from technology of this kind. It can only perform as it should when correctly operated. If it does not call or text
when it’s supposed to, get help with an alternate method.
It is highly recommended that the user periodically test their unit every 1-3 months by pressing the SOS button.
Warn contacts first. It is the user’s responsibility to assure that their phone service provider is notified before
their credit or debit card expires or if credit needs to be added to the SIM card used in their Mobile Alert.
Your emergency contacts should be people who are available to assist you. Choose contacts carefully.
It is NOT RECOMMENDED to wear with the lanyard while sleeping.
Safety Information
* The Mobile Alert HD is built to wear while showering but is not submersible. However if you do decide to take it
into the shower, we recommend you place it into a zip-lock bag and hang it on a hook or place it onto a low
ledge above drain level where you can easily get to it. Be aware that water infiltration may permanently disable
or destroy this product.
* Switch off your HD when instructed to turn off all mobile phones on commercial aircraft.
* Avoid using a damaged power cable. This may cause overheating or a potential fire hazard.
* Never use any chemical or detergent to clean the Mobile Alert. This may erode its surface.
* In order to eliminate the risk of electric shock, do not touch the ends of the power cable or charging plug with
wet or damp hands.
* Avoid direct prolonged exposure to sunlight and high temperatures to negate the potential of over-heating the
battery, which may cause damage.
Legal Disclaimer
The Mobile Alert HD is designed for communication and GPS tracking. Mobile Alert and/or its distributors
assumes no responsibility for the accuracy, reliability, or completeness of the information of its products or
services, whether express or implied.
To the maximum extent permissible by applicable law, Mobile Alert and/or its distributors shall in no event be
liable for any direct, indirect, punitive, personal injury or death, incidental, special, consequential damages or any
damages whatsoever including, without limitation, damages for loss of use arising out of or in any way connected
with the use or performance of the Mobile Alert and/or the phone service providers used in conjunction with the
Mobile Alert. If you are dissatisfied with the Mobile Alert and/or any related services, or with any of these terms
of use, your sole and exclusive remedy is to discontinue using the Mobile Alert.
Warranty
The Mobile-Alert HD is warrantied for 1 year from the date of purchase when used under normal conditions and
appropriately cared for and maintained. At the discretion of Mobile Alert, repair or replacement may include new
and/or refurbished parts to at least the value of the replaced unit.
The warranty does not apply if there is: (1) evidence of water infiltration; (2) damage to the recharge insertion
point stemming from the likelihood that the charging cord was forcibly and incorrectly inserted and/or recklessly
removed; (3) damage caused by accident, abuse, misuse, flood, fire, earthquake.
Use of the Mobile Alert HD indicates that you have read, understood and you agree to the conditions as stated in
the Disclaimer & Warranty Policy.
Return / Refund Policy
Within 14 days of receiving the unit, you can exchange for a different model to the same value. Or you may
receive a refund minus the postage and programming costs (varies between $30-$50).