Ganz ZN-D2024 User manual

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Product name: Indoor IP Dome Camera (ZN-D2024)
Release Date: 2007/12/03
Manual Revision: 1.0
Web site: www.ganz.jp
Email: [email protected]
[email protected]
Made in Taiwan. ©Copyright 2007. All rights reserved

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Before You Use This Product
The use of surveillance devices may be prohibited by law in your country. The IP
Camera is not only a high-performance web-ready camera but also can be part of a
flexible surveillance system. It is the user’s responsibility to ensure that the
operation of such devices is legal before installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the
list in the "Package Contents" chapter. Take notice of the warnings in “Quick
installation guide” before the IP Camera is installed, then carefully read and follow
the instructions in the “Installation” chapter to avoid damages due to faulty assembly
and installation. This also ensures the product is used properly as intended.
The IP Camera is a network device and its use should be straightforward for those
who have basic network knowledge. The “Troubleshooting” chapter in the Appendix
provides remedies to the most common errors in set up and configuration. You
should consult this chapter first if you run into a system error.
The IP Camera is designed for various applications including video sharing, general
security/surveillance, etc. The “How to Use” chapter suggests ways to best utilize
the IP Camera and ensure proper operations. For the creative and professional
developers, the "URL Commands of The IP Camera" chapter serves to be a helpful
reference to customize existing homepages or integrating with the current web
server.
For paragraphs preceded by the reader should use caution to understand
completely the warnings. Ignoring the warnings may result in serious hazards or
injuries.

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Table of Contents
Before You Use This Product......................................................................2
Package Content .....................................................................................5
Installation.............................................................................................6
Hardware installation..........................................................................6
Software installation...........................................................................7
Initial Access to the IP Camera ............................................................8
Check Network Settings ................................................................8
Add Password to prevent Unauthorized Access..................................8
How to Use .......................................................................................9
Authentication..............................................................................9
Installing plug-in..............................................................................10
Primary user’s capability ...................................................................11
Main Screen with Camera View.....................................................11
Digital Zoom..............................................................................14
MP4 Recording ...........................................................................15
Snapshot...................................................................................15
Client settings............................................................................16
Digital output.............................................................................18
Audio communication..................................................................19
Administrator’s capability ..................................................................20
Fine-tuning for Best Performance..................................................20
Opening accounts for new users ...................................................23
Build a security application ..........................................................24
Software revision upgrade ...........................................................25
Definitions in Configuration.....................................................................26
System parameters..........................................................................27
Security settings..............................................................................28
Network settings..............................................................................30
Network type.............................................................................30
HTTP ........................................................................................31
FTP ..........................................................................................31
RTSP Streaming .........................................................................31

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DDNS.............................................................................................34
Access List......................................................................................35
Audio and Video...............................................................................36
Video Settings............................................................................36
Audio settings............................................................................37
Image Settings ..........................................................................39
Privacy Mask..............................................................................40
Motion detection ..............................................................................41
Application......................................................................................43
Event........................................................................................44
Server ......................................................................................45
Media .......................................................................................47
Recording .......................................................................................49
System log......................................................................................50
Maintenance....................................................................................52
Appendix..............................................................................................54
A. Troubleshooting ...........................................................................54
Status LED ................................................................................54
Reset and restore.......................................................................54
B. Technical specifications .................................................................55
C. Technology License Notice.............................................................57
D. Electromagnetic Compatibility (EMC) ..............................................58

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Package Content

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Installation
In this manual, "User" refers to whoever has access to the IP Camera, and
"Administrator" refers to the person who can configure the IP Camera and grant user
access to the camera.
Hardware installation
Please verify that your product package contains all the accessories listed in the
foregoing Package Contents. Depending on the user’s application, an Ethernet cable
may be needed. The Ethernet cable should meet the specs of UTP Category 5 and not
exceed 100 meters in length.
Upon powering up, the status LED will become lighted first and then the device will go
through booting process. The status LED will be steady orange for getting IP address.
After getting IP Address, the LED will blink orange and red as heartbeat to indicate
alive.
Connect the power adapter jack to the IP Camera before plugging in to the
power socket. This will reduce the risk of accidental electric shock.

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To install in Ethernet
Make sure the Ethernet is firmly connected to a switch hub. After attaching the
Ethernet cable plug in the power adapter. If the LED turns out to blink orange-color, go
to next paragraph “Software installation”.
This IP Camera provides a general I/O terminal block with one digital input and one
digital output device control. The pin definition is as below.
1: Power
2: Digital output
3: Digital input
4: Ground
Ext./Int.
Switch “Internal” or “Microphone” to set up the source of audio input
Software installation
At the end of the hardware installation, users can use Installation Wizard program
included in the product CDROM to find the location of the IP Camera. There may be
many IP Cameras in the local network. Users can differentiate the IP Cameras with the
serial number. The serial number is printed on the labels on the carton and the
bottom of the IP Camera body. Please refer to the Quick installation guide of
Installation Wizard for details.
Once installation is complete, the Administrator should proceed to the next
section "Initial Access to the IP Camera" for necessary checks and
configurations.

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Initial Access to the IP Camera
Check Network Settings
The IP Camera can be connected either before or immediately after software
installation onto the Local Area Network. The Administrator should complete the
network settings on the configuration page, including the correct subnet mask and IP
address of gateway and DNS. Ask your network administrator or Internet service
provider for the detail information. By default the IP Camera requires the Administrator
to run installation every time it reboots. If the network settings are to remain
unchanged, disable the Install option. Refer to “Network settings” on the System
Configuration page for details. If any setting is entered incorrectly and cannot proceed
to setting up the IP Camera, restore the factory settings following the steps in the
“Troubleshooting” chapter of the Appendix.
Add Password to prevent Unauthorized Access
The default Administrator’s password is blank and the IP Camera initially will not ask for
any password. The Administrator should immediately implement a new
password as a matter of prudent security practice. Once the Administrator’s
password is saved, the IP Camera will ask for the user’s name and password before
each access. The Administrator can set up a maximum of twenty (20) user accounts.
Each user can access the IP Camera except to perform system configuration. Some
critical functions are exclusive for the Administrator, such as system configuration, user
administration, and software upgrades. The user name for the Administrator is
permanently assigned as “root”. Once the password is changed, the browser will
display an authentication window to ask for the new password. Once the password is
set, there is no provision to recover the Administrator’s password. The only
option is to restore to the original factory default settings.

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How to Use
A PC with Windows operating system can use the Internet Explorer to connect to the IP
Camera. A plug-in will be installed into the IE when it is connected for the first time. A
PC with Linux operating system can connect to the camera using a browser like Firefox.
It needs to install QuickTime first to view streaming.
Authentication
After opening the Web browser and typing in the URL of the IP Camera, a dialogue
window pops up to request a username and password. Upon successful authentication,
the following figure is displayed.
The foreground is the login window and the background shows the message if
authentication fails. The user may check the option box to save the password for future
convenience. This option is not available to the Administrator for obvious reason.

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Installing plug-in
For the initial access to the IP Camera in Windows, the web browser may prompt for
permission to install a new plug-in for the IP Camera on the Internet Explorer.
Permission request depends on the Internet security settings of the user’s PC or
notebook. If the highest security level is set, the computer may prohibit any installation
and execution attempt. This plug-in has been registered for certificate and is used to
display the video in the browser. Users may click on to proceed. If the web
browser does not allow the user to continue to install, check the Internet security
option and lower the security levels or contact your IT or networking supervisor for
help.

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Primary user’s capability
Main Screen with Camera View
The main page layout has two parts:
Configuration functions: The camera can be configured using these user interfaces.
Camera View: What the camera sees.
Click on the configuration link to the left of the image window to enter the configuration
page.
Here is the layout in IE when it is MPEG-4 streaming.

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The function in JPEG will be a little different when it is JPEG streaming. Only digital
zoom and record button are supported.

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Here is the layout in Firefox when it is MPEG-4 streaming. It uses QuickTime to
streaming.
Here is the layout in Firefox when it is JPEG streaming.

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Digital Zoom
Click on the magnifier icon under the camera view then the digital zoom control panel
will be shown. Uncheck “Disable digital zoom” and use the slider control to change the
zoom factors.

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MP4 Recording
Click on the red circle button on the plugin to start MP4 recording. You can set the
related options in client setting page.
Snapshot
Click on “Snapshot”, web browser will pop up a new window to show the snapshot.
Users can point at the snapshot and click the right button of mouse to save it.

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Client settings
There are four settings for the client side in IE.
1. The first one is “Stream Options” for users to determine which stream to be
streaming. This product supports dual-stream. Therefore, there are two streams to
choose.
2. The second one is “MPEG-4 Media Options” for users to determine which media to
be streaming under MPEG-4 mode.
3. The third one is “MPEG-4 Protocol Options” which allows choices on connection
protocol between client and server. There are four protocols choices to optimize
your usage – UDP unicast, UDP multicast, TCP and HTTP.
zThe UDP unicast protocol allows for more real-time audio and video streams.
However, some packets may be lost due to network burst traffic and images
1.
2.
3.
4.

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may be obscured.
zThe UDP multicast protocol allows to save the bandwidth of server while
serving multiple clients at the same time.
zThe TCP protocol allows for less packet loss and produces a more accurate
video display. The downside with this protocol is that the real-time effect is
worse than that with the UDP protocol.
zThe HTTP protocol allows the same quality as TCP protocol and the user don’t
need to open specific port to streaming under some network environment.
If no special need is required, UDP unicast protocol is recommended. Generally
speaking, the client’s choice will be in the order of UDP multicast →UDP unicast →
TCP →HTTP. After the IP Camera is connected successfully, “Protocol Option” will
indicate the selected protocol. The selected protocol will be recorded in the user's PC
and will be used for the next connection. If the network environment is changed, or the
user wants to let the web browser to detect again, manually select the UDP protocol,
save, and return HOME to re-connect.
4. The fourth one is “Save Options”. User can specify the recording folder, file name
prefix and suffix here.

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There is only one setting “Stream Options” for the client side in Firefox. User can
choose to view stream1 and stream2.
<url> http://<IP Camera>/clientset.html <IP Camera> is the domain name or the
original IP address of the IP Camera.
Digital output
Click on “ON”, the digital output of the IP Camera will be triggered. Or, clicking on “OFF”
can let the digital output turn into normal state.

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Audio communication
The camera supports two-way audio communication so that operators can transmit
and receive audio simultaneously. By using the camera’s built-in microphone and an
external speaker, you can communicate and give instructions to people at the camera’s
location.
Please note that as JPEG only transmits a series of JPEG images to the client, to make