Ganz ZN-PT304L User manual

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Product name: IP Camera with Pan/Tilt(ZN-PT304L)
Release Date: 2006/12/1
Manual Revision: 1.00
Web site: www.ganz.jp
Email: [email protected]
[email protected]
Made in Taiwan. ©Copyright 1925-2006. All rights reserved

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Before You Use This Product
The use of surveillance devices may be prohibited by law in your country. The IP
Camera is not only a high-performance web-ready camera but also can be part of a
flexible surveillance system. It is the user’s responsibility to ensure that the
operation of such devices is legal before installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the
list in the "Package Contents" chapter. Take notice of the warnings in “Quick
installation guide” before the IP Camera is installed, then carefully read and follow
the instructions in the “Installation” chapter to avoid damages due to faulty assembly
and installation. This also ensures the product is used properly as intended.
The IP Camera is a network device and its use should be straightforward for those
who have basic network knowledge. The “Troubleshooting” chapter in the Appendix
provides remedies to the most common errors in set up and configuration. You
should consult this chapter first if you run into a system error.
The IP Camera is designed for various applications including video sharing, general
security/surveillance, etc. The “How to Use” chapter suggests ways to best utilize
the IP Camera and ensure proper operations. For the creative and professional
developers, the "URL Commands of The IP Camera " chapter serves to be a helpful
reference to customize existing homepages or integrating with the current web
server.
For paragraphs preceded by the reader should use caution to understand
completely the warnings. Ignoring the warnings may result in serious hazards or
injuries.

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Table of Contents
Before You Use This Product......................................................................2
Package Contents....................................................................................5
Installation.............................................................................................6
Hardware installation..........................................................................6
Software Installation ..........................................................................7
Initial Access to the IP Camera ..........................................................11
Check Network Settings ..............................................................11
Add Password to Prevent Unauthorized Access................................11
How to Use .....................................................................................12
Authentication............................................................................12
Installing plug-in..............................................................................13
Primary user’s capability ...................................................................14
Main Screen with Camera View.....................................................14
Client settings............................................................................18
Administrator’s capability ..................................................................20
Fine-tuning for Best Performance..................................................20
Opening accounts for new users ...................................................23
Build a security application ..........................................................23
Software revision upgrade ...........................................................24
Definitions in Configuration.....................................................................26
System parameters..........................................................................27
Security settings..............................................................................28
Network settings..............................................................................29
Network type.............................................................................29
HTTP ........................................................................................30
RTSP Streaming .........................................................................30
DDNS.............................................................................................32
Access List......................................................................................33
Audio and Video...............................................................................34
General.....................................................................................34
Video Settings............................................................................34
Video orientation........................................................................34
Audio settings............................................................................35
Image Settings ..........................................................................36
Camera Control ...............................................................................37

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Email & FTP ....................................................................................39
Email........................................................................................39
FTP ..........................................................................................39
Motion detection ..............................................................................41
Application settings..........................................................................42
Snapshot...................................................................................42
Weekly schedule.........................................................................42
Snapshot file name prefix............................................................42
Send out the snapshot while motion detection ................................42
Sequential operation...................................................................42
Method for sending snapshot........................................................43
System log......................................................................................45
Viewing system parameters...............................................................46
Maintenance....................................................................................47
Appendix..............................................................................................48
A. Troubleshooting ...........................................................................48
Status LED ................................................................................48
Reset and restore.......................................................................48
B. URL commands of the IP Camera ...................................................49
Get server parameter values ........................................................49
Set server parameter values ........................................................50
Available parameters on the server ...............................................51
Camera Control..........................................................................61
Recall .......................................................................................62
Application page CGI command ....................................................63
Capture single snapshot ..............................................................64
Account management .................................................................65
System logs...............................................................................66
Configuration file........................................................................66
Upgrade firmware.......................................................................67
C. Technical specifications .................................................................68

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Package Contents
ZN-PT304L
Quick installation guide
Power adapter
Warranty card
Mounting Kit & Pads
Software CD

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Installation
In this manual, "User" refers to whoever has access to the IP Camera, and
"Administrator" refers to the person who can configure the IP Camera and grant user
access to the camera.
Hardware installation
Please verify that your product package contains all the
accessories listed in the foregoing Package Contents.
Depending on the user’s application, an Ethernet cable
may be needed. The Ethernet cable should meet the specs
of UTP Category 5 and not exceed 100 meters in length.
Upon powering up, the front red LED will become lighted first and then the device will go
through booting process. During the booting process, red and green LEDs will be on.
After booted, the IP Camera will standby for getting IP address. After getting IP Address,
the green LED will blink every second. If the red LED is blinking, please check the network
connections.
To install in Ethernet
Make sure the Ethernet is firmly connected to a switch hub. After attaching the Ethernet
cable plug in the power adapter. If the LED turns out to be steady red, go to next
paragraph “Software installation”.
Connect the power adapter jack to the IP Camera
before plugging in to the power socket. This will reduce
the risk of accidental electric shock.

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Software Installation
In this manual, "User" refers to whoever has access to the IP Camera, and
"Administrator" refers to the person who can configure the IP Camera and grant user
access to the camera.
At the end of the hardware installation, the Administrator must place the product
software CD into the CD-ROM drive of the PC running in MS Windows. An auto-run
program will pop up (If the program is not on auto-run, go to the root directory of the
software CD and click on “autorun.exe”).
Click on “Software Utility” item, after the window contains changed, click on “Installation
Wizard” to run GANZ’s installation program.

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Upon Installation Wizard’s start up, a searching box will pop up. This program searches
for GANZ’s product on the same LAN:
After searching, GANZ IP Cameras will be
located by the Installation Wizard. There
may be several entries shown in the
window. The Administrator may
differentiate the IP Cameras with the
serial number.
For the series number in the “Serial Number” field, please check the label on the bottom
of the camera.

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The IP addresses shown in the "Current IP Address" field reflect those on the local
network. They may be from the DHCP server. If there is no DHCP server, the camera
will try to find a free IP address (this takes from 15 second to 3 minutes, depending on
the LAN status). The method of finding IP address is seeking from 192.168.0.99, to
192.168.0.254. If any of the address inside this range is free, the Network Camera will be
assigned to this IP address, and its subnet mask would be 255.255.255.0. If none of the
addresses is free, the IP Camera will try the range from 192.168.0.2 to 192.168.0.98.
After an IP address is assigned to the camera, the “Activity” status LED blinks.
The UPnP function will always assign an IP address for the IP Camera. The
Administrator can click on button “Link to selected device” to connect the I.E. to the
camera.
If the camera is not on the IP installer list, click on the “Search” button to search for the
camera on the LAN.

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For more detailed usage of the Installation Wizard, please refer to the user’s manual of
the Installation Wizard included in the product CDROM to find the location of the IP
Camera. There may be many IP Cameras in the local network. Users can differentiate the
IP Cameras with the serial number. The serial number is printed on the labels on the
carton and the back of the IP Camera body. Please refer to the user’s manual of
Installation Wizard for detail.

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Initial Access to the IP Camera
Check Network Settings
The IP Camera can be connected either before or immediately after software
installation onto the Local Area Network. The Administrator should complete the
network settings on the configuration page, including the correct subnet mask and IP
address of gateway and DNS. Ask your network administrator or Internet service
provider for the detail information. By default the IP Camera requires the Administrator
to run installation every time it reboots. If the network settings are to remain
unchanged, disable the Install option. Refer to “Network settings” on the System
Configuration page for details. If any setting is entered incorrectly and cannot proceed
to setting up the IP Camera, restore the factory settings following the steps in the
“Troubleshooting” chapter of the Appendix.
Add Password to Prevent Unauthorized Access
The default Administrator’s password is blank and the IP Camera initially will not ask for
any password. The Administrator should immediately implement a new password as a
matter of prudent security practice. Once the Administrator’s password is saved, the IP
Camera will ask for the user’s name and password before each access. The
Administrator can set up a maximum of twenty (20) user accounts. Each user can
access the IP Camera except to perform system configuration. Some critical functions
are exclusive for the Administrator, such as system configuration, user administration,
and software upgrades. The user name for the Administrator is permanently assigned
as “root”. Once the password is changed, the browser will display an authentication
window to ask for the new password. Once the password is set, there is no
provision to recover the Administrator’s password. The only option is to
restore to the original factory default settings.

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How to Use
Authentication
After opening the Web browser and typing in the URL of the IP Camera, a dialogue
window pops up to request a username and password. Upon successful authentication,
the following figure is displayed.
The foreground is the login window and the background shows the message if
authentication fails. The user may check the option box to save the password for future
convenience. This option is not available to the Administrator for obvious reason.
*If the administrator (root user) assigns no password, everybody can access the
homepage directly.

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Installing plug-in
For the initial access to the Network Camera in Windows, the web browser may prompt
for permission to install a new plug-in for the IP Camera. Permission request depends
on the Internet security settings of the user’s PC or notebook. If the highest security
level is set, the computer may prohibit any installation and execution attempt. This
plug-in has been registered for certificate and is used to display the video in the
browser. Users may click on to proceed. If the web browser does not allow the
user to continue to install, check the Internet security option and lower the security
levels or contact your IT or networking supervisor for help.

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Primary user’s capability
Main Screen with Camera View
The main page layout has three parts:
Configuration functions: The camera can be configured using these user interfaces.
Camera View: What the camera sees.
Pan/Tilt control buttons: These buttons provide a command interface to control the
aim of the camera.
Click on the configuration link to the left of the image window to enter the configuration
page.
The Configuration:
“Snapshot” The button provides users a fast way to capture a single image of the
video from the IP Camera.
“Client Settings”

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Clicking on this button links you to the client setting pages, please check the following
session for more details.
“Configuration” Only the Administrator can access camera configurations.
The camera view:
The information bar at the top of the camera view shows the connection type to the IP
Camera and the current date/time.
The camera view provides not only the live video, but also a way to aim the IP Camera
to different target. Using mouse to click on the target inside the video will command
the IP Camera to aim at the target.
View capabilities
This feature allows users to open a digital zoom control window to specify the zoom
factor for specified area in the camera view. Users can also move the white frame to
select the area of the video that she/he wants to view.
“Disable digital zoom” The checkbox selection allows users to disable/enable the
digital zoom function.
“Zoom Factors” The range of zoom factor is from 100% to 400%, users can select
any integer factor inside this area.
“Hide” Click on this button can close the digital zoom control window.

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“Play” The option will connect to the IP Camera. The button is the same one as
“Pause”.
“Pause” The option will pause the video, but the connection remains. The button is the
same one as “Play”.
“Stop” The option will disconnect to the IP Camera.
“Play volume” Click on this button can adjust the audio volume.
“Mute” Disable audio at client side.
The pan/tilt control buttons:
The direction buttons are for Left, Right, Up, Down, and Home functions. The Home
button centers the camera.
“Go to” Once the Administrator has determined the preset positions; the User can aim
the camera using this control.
Play/Pause
Digital Zoom Play volume
Mute
Stop

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“Pan speed”
This button sets the moving range of the “Left” and “Right” commands.
“Tilt speed”
This button sets the moving range of the “Up” and “Down” commands.
“Pan”
This button commands the camera to pan from the current position to the left-most
and then to the right-most position. After panning, the camera returns to the original
position.
“Patrol”
This button commands the camera to patrol between the preset positions on the Patrol
List, which can be modified on the “Camera control page”. After one patrol cycle, the
camera returns to the original position.
“Stop” This stops the “Auto Pan” command or “Auto Patrol” command.

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Client settings
At the initial access to the “Connection type” page in Windows, the web browser will ask
for a new plug-in installation, the plug-in being the IP Camera. This plug-in has been
registered for certification and can be used to change the parameters at the client’s site.
The user may click on to install the plug-in. If the web browser does not allow
the user to complete the installation, check the Internet security to lower the security
level or contact your IT or networking supervisor.
There are two settings for the client side. One is “Media Options” for users to
determine the type of media to be streaming. The other is “Protocol Options” which
allows choices on connection protocol between client and server. There are two
protocols choices to optimize your usage – UDP and TCP.
The UDP protocol allows for more real-time audio and video streams. However, some
packets may be lost due to network burst traffic and images may be obscured.

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The TCP protocol allows for less packet loss and produces a more accurate video
display. The downside with this protocol is that the real-time effect is worse than that
with the UDP protocol.
If no special need is required, UDP protocol is recommended. Generally speaking, the
client’s choice will be in the order of UDP --> TCP. After the IP Camera is connected
successfully, “Protocol Option” will indicate the selected protocol. The selected protocol
will be recorded in the user's PC and will be used for the next connection. If the network
environment is changed, or the user wants to let the web browser to detect again,
manually select the UDP protocol, save, and return HOME to re-connect.
<url> http://<IP Camera>/client.html
<IP Camera> is the domain name or the original IP address of the IP Camera.