Gaoke BG9000 User manual

Guangzhou Gaoke Communications Technology Co.,
LTD.
BG9000
User Manual

BG9000
User Manual
Version: BG9000-13-12-100
We are enthusiastic for providing tech support in every way. You can get in touch
with local dearer as well as contact to Customer Service Department directly.
Guangzhou Gaoke Communications Technology Co., LTD.
Address: GaoKe Science Park,No.168 Gaopu Road, Guangzhou, P. R . C
Tel: Central: [phone] Customer services: [phone]
Fax: [phone] [phone]
P. C . : 510663
Website: www.gk-tel.com
E-mail: [e-mail]

Copyright
Copyright by Guangzhou Gaoke Communications Tec hno lo gy Company Limited.
All rights are reserved.
No Part of this document may be reproduced or transmitted in any form or by any means
without prior written consent of Guangzhou Gaoke Communications Technol ogy
Company Limited.
is the trademarks of Guangzhou Gaoke Communications Technology
Company Limited. No the trademarks may be counterfeited.
Disclaimer
Guangzhou Gaoke Communications Techno logy Company Limited reserves the right to
change the document from time to time at its sole discretion, and not to make the notice
to anyone in advance.
®

Preface
Version Statement
This Manual is provided for BG9000 gateway, the software version must be at least 1.10.
Brief Introduction
This manual provides technical information on how to configure and operate application for
your BG9000 unit.
Chapter 1: Provides an overview of BG9000
Chapter 2: Introduces the product
Chapter 3: Introduces the configuration via WEB-based Management
Intended Audience
System administrators.
Network engineers.
Maintenance technicians.
Style Convention
Table 1 Style convention used in this manual
Style Meanings
\
Multi-level catalogs or menus are separated by ‘\’ character. For
instance “file\new\directory” means the menu item “directory” in menu
“new”which in turn in the menu “file”.
Used to highlight important area in diagrams.
<> Indicates the input data from operating terminal.
[] Indicates one parameter configuration or afunction.
{XX |XX }Indicates asyntax of CLI command options, multiple command options
in one “{}”, separated by “|”, means exclusive single selection.
host(italic)
Indicates user specified parameters.
e.g. for command:
tftp host {get |put} {sys |cfg} filename
The host and filename should be replaced by user specified real
parameters, such as: tftp 138.0.0.1 get sys sysfile.bin
Table 2 Convention for Mouse Operation
Operation Meanings
Click Press and release a mouse button quickly
Double click Quickly press and release a mouse button twice
Drag Press a mouse button and move the mouse

Table 3 Convention for Keyboard Operation
Style Meanings
Ctrl + C
“+”means an operation which presses down several keys in the
keyboard in the same time. E.g. “Ctrl + C” means press down the key of
“Ctrl” and “C” in the same time。

CONTENTS
1OVERVIEW.....................................................................................................................................................1
2PRODUCT INTRODUCTION....................................................................................................................... 2
2.1 APPEARANCE............................................................................................................................................ 2
2.2 HARDWARE INTERFACE.............................................................................................................................3
2.3 FEATURES................................................................................................................................................. 3
2.4 WORKING ENVIRONMENT......................................................................................................................... 4
3CONFIGURATION INTRODUCTION......................................................................................................... 6
3.1 LOGIN....................................................................................................................................................... 6
3.2 HOME........................................................................................................................................................6
3.3 NETWORK CONFIGURATION...................................................................................................................... 7
3.3.1 Network Status.............................................................................................................................. 7
3.3.2 WAN Configuration....................................................................................................................... 8
3.3.3 LAN Configuration....................................................................................................................... 14
3.3.4 WLAN............................................................................................................................................ 17
3.3.5 3G Modem....................................................................................................................................23
3.3.6 Port Management........................................................................................................................25
3.3.7 IPv6 Configuration.......................................................................................................................26
3.4 DATA SERVICE........................................................................................................................................ 28
3.4.1 Status............................................................................................................................................ 28
3.4.2 DHCP Server............................................................................................................................... 29
3.4.3 NAT Config................................................................................................................................... 31
3.4.4 Firewall Config............................................................................................................................. 34
3.4.5 QoS................................................................................................................................................45
3.4.6 DDNS............................................................................................................................................ 50
3.4.7 VPN............................................................................................................................................... 52
3.4.8 Routing..........................................................................................................................................59
3.4.9 Advanced Parameters................................................................................................................ 63
3.4.10 Multicast........................................................................................................................................64
3.4.11 USB Storage................................................................................................................................ 64
3.5 SIP TRUNK CONFIGURATION.................................................................................................................. 65
3.5.1 SIP................................................................................................................................................. 65
3.5.2 Introduction About SIP................................................................................................................66
3.5.3 Registered Server....................................................................................................................... 66
3.5.4 Register IP Trunk......................................................................................................................... 68
3.5.5 Wildcard Group Register................................................................................................................ 70
3.5.6 Static IP Trunk..............................................................................................................................70
3.6 SIP ACCOUNT CONFIGURATION..............................................................................................................71
3.6.1 SIP Account Status..................................................................................................................... 71
3.6.2 SIP Account Assign.....................................................................................................................71
3.6.3 Account Parameter..................................................................................................................... 72
3.7 VOICE SERVICE CONFIGURATION............................................................................................................78
3.7.1 Permission Definition.................................................................................................................. 78

3.7.2 Time Lock..................................................................................................................................... 79
3.7.3 Ring Group................................................................................................................................... 80
3.7.4 Call Routing..................................................................................................................................81
3.7.5 Auto Attendant............................................................................................................................. 82
3.7.6 Conference................................................................................................................................... 84
3.7.7 Multi-Function Phone..................................................................................................................86
3.7.8 Voice Mail Number...................................................................................................................... 87
3.7.9 Voice File...................................................................................................................................... 88
3.7.10 Record File................................................................................................................................... 88
3.7.11 FXO/FXS Management.............................................................................................................. 89
3.7.12 Advanced Config......................................................................................................................... 94
3.8 SYSTEM................................................................................................................................................... 98
3.8.1 Time Management...................................................................................................................... 98
3.8.2 Upgrade........................................................................................................................................ 99
3.8.3 Reboot System.......................................................................................................................... 100
3.8.4 Backup/Restore......................................................................................................................... 100
3.8.5 Diagnostic................................................................................................................................... 100
3.8.6 User Management.....................................................................................................................102
3.8.7 System Log................................................................................................................................ 103
3.8.8 TR069..........................................................................................................................................104
3.8.9 SNMP.......................................................................................................................................... 105
3.8.10 User Access Right.....................................................................................................................106
3.9 APPLY................................................................................................................................................... 107
3.10 PRINT FUNCTION...................................................................................................................................108
4VOICE FUNCTIONS INTRODUCTION...................................................................................................113
4.1 CHECK PHONE NUMBER....................................................................................................................... 113
4.1.1 Introduction................................................................................................................................. 113
4.1.2 Configuration.............................................................................................................................. 113
4.1.3 Operation Guide........................................................................................................................ 113
4.2 TIME LOCK............................................................................................................................................113
4.2.1 Introduction................................................................................................................................. 113
4.2.2 Configuration.............................................................................................................................. 113
4.2.3 Operation Guide........................................................................................................................ 113
4.3 CALL TRANSFER....................................................................................................................................114
4.3.1 Introduction................................................................................................................................. 114
4.3.2 Configuration.............................................................................................................................. 114
4.3.3 Operation Guide........................................................................................................................ 114
4.4 CALL HOLDING..................................................................................................................................... 114
4.4.1 Introduction................................................................................................................................. 114
4.4.2 Configuration.............................................................................................................................. 114
4.4.3 Operation Guide........................................................................................................................ 114
4.5 CALL PICKUP.........................................................................................................................................115
4.5.1 Introduction................................................................................................................................. 115
4.5.2 Configuration.............................................................................................................................. 115
4.5.3 Operation Guide........................................................................................................................ 115
4.6 CALL FORWARDING UNCONDITIONAL.................................................................................................. 115

4.6.1 Introduction................................................................................................................................. 115
4.6.2 Configuration.............................................................................................................................. 116
4.6.3 Operation Guide........................................................................................................................ 116
4.7 CALL FORWARDING ON BUSY...............................................................................................................116
4.7.1 Introduction................................................................................................................................. 116
4.7.2 Configuration.............................................................................................................................. 116
4.7.3 Operation Guide........................................................................................................................ 116
4.8 CALL FORWARDING NOREPLY.............................................................................................................117
4.8.1 Introduction................................................................................................................................. 117
4.8.2 Configuration.............................................................................................................................. 117
4.8.3 Operation Guide........................................................................................................................ 117
4.9 CALL FORWARDING UNREGISTERED..................................................................................................... 117
4.9.1 Introduction................................................................................................................................. 117
4.9.2 Configuration.............................................................................................................................. 117
4.9.3 Operation Guide........................................................................................................................ 118
4.10 HUNT GROUP........................................................................................................................................ 118
4.10.1 Introduction................................................................................................................................. 118
4.10.2 Configuration.............................................................................................................................. 118
4.10.3 Operation Guide........................................................................................................................ 118
4.11 AUTO ATTENDANT................................................................................................................................ 119
4.11.1 Introduction................................................................................................................................. 119
4.11.2 Configuration.............................................................................................................................. 119
4.11.3 Operation Guide........................................................................................................................ 119
4.12 DISA.....................................................................................................................................................120
4.12.1 Introduction.................................................................................................................................120
4.12.2 Configuration..............................................................................................................................120
4.12.3 Operation Guide........................................................................................................................ 121
4.13 CONFERENCE CALL...............................................................................................................................121
4.13.1 Introduction.................................................................................................................................121
4.13.2 Configuration..............................................................................................................................121
4.13.3 Operation Guide........................................................................................................................ 122
4.14 VOICEMAIL............................................................................................................................................122
4.14.1 Introduction.................................................................................................................................122
4.14.2 Configuration..............................................................................................................................122
4.14.3 Operation Guide........................................................................................................................ 123
4.15 CALL WAITING......................................................................................................................................123
4.15.1 Introduction.................................................................................................................................123
4.15.2 Configuration..............................................................................................................................123
4.15.3 Operation Guide........................................................................................................................ 123
4.16 THREE PARTY CALLING........................................................................................................................ 123
4.16.1 Introduction.................................................................................................................................123
4.16.2 Configuration..............................................................................................................................124
4.16.3 Operation Guide........................................................................................................................ 124
4.17 CALL RESTRICTION............................................................................................................................... 124
4.17.1 Introduction.................................................................................................................................124
4.17.2 Configuration..............................................................................................................................124

4.17.3 Operation Guide........................................................................................................................ 125
4.18 COLOR RING......................................................................................................................................... 125
4.18.1 Introduction.................................................................................................................................125
4.18.2 Configuration..............................................................................................................................125
4.18.3 Operation Guide........................................................................................................................ 125
4.19 BLACKLIST & WHITELIST..................................................................................................................... 125
4.19.1 Introduction.................................................................................................................................125
4.19.2 Configuration..............................................................................................................................125
4.19.3 Operation Guide........................................................................................................................ 126
4.20 EMERGENCY PHONE NUMBER.............................................................................................................. 126
4.20.1 Introduction.................................................................................................................................126
4.20.2 Configuration..............................................................................................................................126
4.20.3 Operation Guide........................................................................................................................ 126
4.21 CALL TIME LIMIT..................................................................................................................................127
4.21.1 Introduction.................................................................................................................................127
4.21.2 Configuration..............................................................................................................................127
4.21.3 Operation Guide........................................................................................................................ 127
4.22 ALARM CLOCK..................................................................................................................................... 127
4.22.1 Introduction.................................................................................................................................127
4.22.2 Configuration..............................................................................................................................127
4.22.3 Operation Guide........................................................................................................................ 127
4.23 DONOT DISTURB..................................................................................................................................128
4.23.1 Introduction.................................................................................................................................128
4.23.2 Configuration..............................................................................................................................128
4.23.3 Operation Guide........................................................................................................................ 128
4.24 DELAY HOTLINE....................................................................................................................................128
4.24.1 Introduction.................................................................................................................................128
4.24.2 Configuration..............................................................................................................................128
4.24.3 Operation Guide........................................................................................................................ 129
4.25 INSTANT HOTLINE.................................................................................................................................129
4.25.1 Introduction.................................................................................................................................129
4.25.2 Configuration..............................................................................................................................129
4.25.3 Operation Guide........................................................................................................................ 129
4.26 CALL PARK........................................................................................................................................... 129
4.26.1 Introduction.................................................................................................................................129
4.26.2 Configuration..............................................................................................................................130
4.26.3 Operation Guide........................................................................................................................ 130
4.27 RECORDING...........................................................................................................................................130
4.27.1 Introduction.................................................................................................................................130
4.27.2 Configuration..............................................................................................................................130
4.27.3 Operation Guide........................................................................................................................ 130
4.28 CALL BACK ONBUSY...........................................................................................................................130
4.28.1 Introduction.................................................................................................................................130
4.28.2 Configuration..............................................................................................................................131
4.28.3 Operation Guide........................................................................................................................ 131
4.29 CENTREX...............................................................................................................................................131

4.29.1 Introduction.................................................................................................................................131
4.29.2 Configuration..............................................................................................................................131
4.29.3 Operation Guide........................................................................................................................ 131
4.30 ABBREVIATED DIALING........................................................................................................................ 132
4.30.1 Introduction.................................................................................................................................132
4.30.2 Configuration..............................................................................................................................132
4.30.3 Operation Guide........................................................................................................................ 132

BG9002N User Manual
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1Overview
Anew series of ALL IN ONE INTELLIGENT Gateway BG9000 is perfectly designed for SOHO, small
and medium sized business (SMB) requiring application-based solutions of low-capital investment
to communicate with various kinds of users, the complete IP PBX features are built in. Comparing
with other Voice equipments, BG9000 has integrated high data capacity of WIFI 300Mbps and GE
LAN. Robust VPN functions support office users to create remote multiple accessing of site-site
encrypted private connections over public Internet. Multi-access way of BG9000 has includes
Ethernet, Optical and 3G.

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2Product Introduction
2.1Appearance
Figure 2-1 BG9000 Front View
Table 2-2 LED
LED Status Indication
PWR Off Power is off
Solid Green Device is running
INTERNET
Off Power is off
Slow Flash Green INTERNET type WAN PPPoE connection
authenticate failed
Solid Green INTERNET type WAN connection is up
SFP Off No optical signal is detected
Solid Green Optical signal is detected
WAN
Off No Ethernet signal is detected
Flash Green User data going through Ethernet port
Solid Green Ethernet interface is ready to work
LAN1~LAN4
Off No Ethernet signal is detected
Flash Green User data going through Ethernet port
Solid Green Ethernet interface is ready to work
Phone1&2 Off Phone is onhook
Solid Green Phone is offhook
VPN Off No VPN connection
Solid Green VPN is established

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REG
Off All accounts register failure
Solid Green All accounts register successfully
Flash Green Some accounts register successfully and
rest register fails
Figure 2-2 BG9000 Rear View
WAN: 1000/100/10Mpbs ethernet ports.
LAN(N): 1000/100/10Mpbs ethernet ports.
SFP: Gigabit fiber interface.
SD: Interface for SD card.
FXS: Analog telephone interface.
POWER: DC power input connector.
Reset button:Use the button to restore the device to the factory defaults.
WPS: WIFI WPS switch.
2.2Hardware Interface
Table 2-3 Hardware interface
LAN 4 100/1000BASE-T ports
WAN 1FE ethernet port or 1GE optical port
WIFI 4WIFI access point, support 802.11b/g/n
SFP 1Gigabit fiber interface
USB 2USB 2.0 port, use for storage or 3G modem
2.3Features
Data Network
WAN: 1xGE,1xSFP and 1xUSB port for 2G/3G USB Modem Connectivity
LAN: 2x10/100/1000 Mbps Ethernet Port

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WAN Access Mode: Static IP address, PPPoE, DHCP,PPTP and L2TP
Networking Interface: Multi WAN, Bridge Mode, 802.1Q
QOS: Destination/Source MAC/IP, Application, DSCP, Supports Bandwidth Control
Advance Routing: Static Route, Policy Route, DNS Proxy, RIP
Internal Address Management: DHCP Server, IP and MAC Address Bind, DHCP Relay
Networking Protocols: TCP/IP(IPv4/v6),UDP,RTP,SNTP,NAT,DHCP,DNS,DDNS,DLNA
VPN: IPSEC,PPTP,L2TP
IPTV: IGMP Proxy/Snooping, IPTV Bridge
Management
Management Protocol: CLI,SNMPV1/2,Tr069,Web
LED Indications: Total 12LEDS for Power, WAN/LAN, Phone
Control Button: WPS Button, WLAN Button, Power Switch, Reset Button
NAT
Supports ALG,DMZ, PAT
Firewall & Security
Firewall Protection: IDS&IPS, Block Ping/ICMP/IDENT, SPI Firewall, Portscan restriction
Access control: Blocking by URL,IP Address, Mac Address, Protocol Type, Port
WIFI WLAN
Standard: IEEE 802.11b/g/n(2.4GHz)
Security: WEP,WPA,WPA2,PWA-PSK,WPA2-PSK
WIFI Features: WMM,WLAN-LAN Isolation, Multi SSID(X4), AP Isolation
Antenna Type: 2R2T
Voice Capacity and Functions
Analog User/Co line: 2/4/8xLines FXS/FXO
IP PBX Functions List
Call Forwarding on Busy
Call Forwarding No Answer
Call Forwarding Unconditional
Call Forwarding Unregistered
Caller ID
Call Waiting/Call Holding/Call Transfer
Call Pickup
Three-way Calling
Conference
Ring groups
Check phone number
Time lock
Auto attendant
DISA
Voicemail

BG9002N User Manual
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Call Restriction
Color Ring
Blacklist &Whitelist
Alarm Clock
Do Not Disturb (DND)
Hotline
Recording
Call Back on Busy
Centrex
Abbreviated Dialing
Ring Test
Time Report
USB storage/Print
Support USB storage
Support print sharing
2.4Working Environment
Environment requirement includes storage temperature, working temperature and humidity.
Storage Temperature: -40ºC - 70ºC
Long Time Working Temperature: -10ºC - 50ºC
Short Time Working Temperature: -15ºC - 60ºC
Environment Humidity: 5% -95% RH, no coagulation

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3Configuration Introduction
3.1Login
The Web interface is ready for accessing about one minute after the device power on. The default
LAN IP address is 192.168.100.1, you can access the Web interface via either WAN port or LAN
port. Enter IP address in the address bar of web browser and then press ENTER, you can get
access to the Login interface.There are two languages provided: Chinese and English.
Figure 3-1 Login Interface
3.2Home
After successful login, you will see the main menus on the top of the Web-based GUI.
The System Status page provides the current status information about the Gateway. All information is
read-only.
Choose the menu Home to load the following page.

BG9002N User Manual
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Figure 3-2 System Status
3.3Network Configuration
3.3.1 Network Status
The Status page shows all WAN and LAN interfaces configuration, and all physical ports connection
status related to this device.
3.3.1.1 WAN Status
Choose the menu Network→Status→WAN to load the following page.
Figure 3-3 WAN Status
3.3.1.2 LAN Status
Choose the menu Network→Status→LAN to load the following page.

BG9002N User Manual
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Figure 3-4 LAN Status
3.3.1.3 Link Status
Choose the menu Network→Status→Link Status to load the following page.
Figure 3-5 Link Status
3.3.2 WAN Configuration
The device supports 5 WAN interfaces:DATA,VOICE,MGMT,OTHER1,OTHER2; Every WAN interface
provides the following five Internet connection types: Static IP,DHCP,PPPoE,PPTP,L2TP.
Choose the menu Network→WAN to load the configuration show page.
Figure 3-6 WAN page
Select an Interface Name to load the configuration page.
1) Static IP
If astatic IP address has been provided by your ISP, please choose the Static IP connection type to
configure the parameters for WAN port manually.

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Figure 3-7 WAN-Static IP
The following items are displayed on this screen:
►Enable: Enable this WAN interface (DATA can’t be disabled).
►Type: Select Static IP if your ISP has assigned astatic IP address for your.
►VLAN Enable: Optional. Enable VLAN to configure VLAN ID and VLAN Priority Level.
►VLAN ID: Optional. VLAN ID of this WAN interface.
►Priority Level: Optional. VLAN Priority Level of this WAN interface.
►Primary DNS: Enter the IP address of your ISP’s Primary DNS (Domain Name Server). If you are
not clear, please consult your ISP. It’s not allowed to access the Internet via
domain name if the Primary DNS field is blank.
►Secondary DNS: Optional. If a Secondary DNS Server address is available, enter it.
►IP Address: Enter the IP address assigned by your ISP. If you are not clear, please consult your
ISP.
►Netmask: Enter the Subnet Mask assigned by your ISP.
►Gateway: Optional. Enter the Gateway assigned by your ISP.
2) DHCP
If your ISP (Internet Service Provider) assigns the IP address automatically, please choose the DHCP
connection type to obtain the parameters for WAN port automatically.

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Figure 3-8 WAN-DHCP
The following items are displayed on this screen:
►Enable: Enable this WAN interface (DATA can’t be disabled).
►Type: Select DHCP if your ISP assigns the IP address automatically.
►VLAN Enable: Optional. Enable VLAN to configure VLAN ID and VLAN Priority Level.
►VLAN ID: Optional. VLAN ID of this WAN interface.
►Priority Level: Optional. VLAN Priority Level of this WAN interface.
►Primary DNS: Enter the IP address of your ISP’s Primary DNS (Domain Name Server)
manually. If you are not clear, please consult your ISP. It’s not allowed to
access the Internet via domain name if the Primary DNS field is blank.
►Secondary DNS: Optional. If a Secondary DNS Server address is available, enter it.
►Appoint Server IP: Optional. If network has multiple DHCP servers, enter the IP address of your
ISP’S DHCP server
►Vendor Class Identifier: Optional. This option (60) is used by DHCP clients to optionally identify the
vendor type and configuration of aDHCP client.
►Enterprise Code: Optional.
►Manufacture Name: Optional.
►Device Class: Optional.
►Device Type: Optional.
►Device Version: Optional.
3) PPPoE
If your ISP (Internet Service Provider) has provided the account information for the PPPoE connection,