Garland SH DU IN 7000 User manual

Part # 4532285 Rev 4 (4/29/14) © 2013 Garland Commercial Ranges Limited
Models:
SH DU IN 7000 (2x3500 / 7kW)
SH DU IN 10000 (2x5000 / 10kW)
INSTALLATION AND
OPERATION MANUAL
GARLAND INDUCTION
BUILT-IN LINE
DUAL-ZONE COOKERS
with RTCSmp TECHNOLOGY
Real-time Temperature Control System
multi-point sensing
PLEASE READ ALL SECTIONS OF THIS MANUAL AND
RETAIN FOR FUTURE REFERENCE.
THIS PRODUCT HAS BEEN CERTIFIED AS
COMMERCIAL COOKING EQUIPMENT AND MUST BE
INSTALLED BY PROFESSIONAL PERSONNEL AS
SPECIFIED
INSTALLATION AND ELECTRICAL CONNECTION
MUST COMPLY WITH CURRENT CODES IN YOUR
REGIION:
IN CANADA – THE CANADIAN ELECTRICAL CODE
PART 1 AND / OR LOCAL CODES.
IN USA – THE NATIONAL ELECTRICAL CODE ANSI /
NFPA – CURRENT EDITION.
FOR YOUR SAFETY
DO NOT STORE OR USE GASOLINE OR OTHER
FLAMMABLE VAPORS OR LIQUIDS IN THE VICINITY OF
THIS OR ANY OTHER APPLIANCE
CE models comply with the latest European
Norms:
EN 60335-1, EN 60335-2-36, EN 62233 (EMC/EMV)
North American models: ETL listed in compliance
with UL 197, CSA C22.2 No.109, NSF-4
Complies with FCC part 18, ICES-001
WARNING
IMPROPER INSTALLATION, ADJUSTMENT,
ALTERATION, SERVICE OR MAINTENANCE CAN
CAUSE PROPERTY DAMAGE, INJURY, OR DEATH.
READ THE INSTALLATION, OPERATING AND
MAINTENANCE INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR SERVICING THIS
EQUIPMENT
Users are cautioned that maintenance and repairs must be performed by a Garland authorized service agent using only
genuine Garland replacement parts. Garland will have no obligation with respect to any product that has been improperly
installed, adjusted, operated or not maintained in accordance with national and local codes and/or installation instructions
provided with the product or any product that has its serial number defaced, obliterated or removed, and/or which has been
modified or repaired using unauthorized parts or by unauthorized service agents. For a list of authorized service agents
and/or genuine replacement parts, please visit our website at www.garland-group.com (USA and Canadian customers) or
www.manitowocfoodservice.com (international customers). The information contained herein, including design and part
specifications, may be superseded and is subject to change without notice.
Visit our Video Gallery at
www.Garland-Group.com

Installation and Operation Manual RTCSmp Induction Built-In Line Dual Zone Cookers
2 Part # 4532285 Rev 4 (4/29/14)
WARRANTY
Our warranty statements for induction products are available on-line. Please visit our
website at www.garland-group.com/minisite/service to download the latest revision. If you
might have any questions, please contact Garland.
USING THIS MANUAL
This manual contains important information regarding safety, installation, operation,
maintenance, and troubleshooting. They must be read entirely and carefully by the
installers and operators before the equipment is installed and taken into operation. This
manual must always be available for reference at the place of operation.
Throughout this manual, the induction unit type “RTCSmp Dual Install-Line” is referred to as
“induction unit”.
DESCRIPTION OF WARNING SYMBOLS
This symbol alerts you to a hazardous situation that WILL or COULD
cause serious bodily harm or death. Be alert and implement relevant
safety precautions.
This dangerous voltage warning symbol indicates a risk of electric shock
and hazards from dangerous voltage.
CAUTION
T
his symbol alerts a hazardous situation, which if not avoided, COULD
cause minor to moderate personal injury or property damage. The
relevant safety precautions MUST be implemented at all times.
Electromagnetic field.
To reduce the risk of fire or electric shock,
do not remove or open cover.
No user serviceable parts inside.
Refer servicing to qualified personnel.
CONTACTS
Garland Commercial Ranges Ltd.
1177 Kamato Road, Mississauga, Ontario, Canada. L4W 1X4
T: 1-905-624-0260 | F: 1-905-624-5669 | www.garland-group.com
USA Sales, Parts and Service 1-800-424-2411
Canadian Sales 1-888-442-7526
Canada or USA Parts/Service 1-800-427-6668
International Sales and Service www.ManitowocFoodservice.com
Warning
Risk of fire or electric shock
Do not open

Installation and Operation Manual RTCSmp Induction Built-In Line Dual Zone Cookers
Part # 4532285 Rev 4 (4/29/14) 3
CONTENTS
WARRANTY .......................................................................................................................................................2
USING THIS MANUAL .......................................................................................................................................2
DESCRIPTION OF WARNING SYMBOLS...........................................................................................................2
CONTACTS.........................................................................................................................................................2
1Safety Requirements .............................................................................................................. 4
1.1Risk Involved By Disregarding Safety Information.............................................................................................4
1.2Safety Instructions for Operator ............................................................................................................................... 4
1.3Improper Use of the Equipment............................................................................................................................... 5
1.4Unauthorized Modification and Use of Spare Parts...........................................................................................5
1.5Pan Detection .................................................................................................................................................................5
1.6Cooking Zone Monitoring.......................................................................................................................................... 5
2Components and Features ..................................................................................................... 6
2.1Application ......................................................................................................................................................................6
2.2Components Included................................................................................................................................................. 6
2.3Features ............................................................................................................................................................................6
3Dimensions and Technical Specifications ............................................................................. 7
3.1Rating Plate...................................................................................................................................................................... 7
3.2Nomenclature and Models.........................................................................................................................................7
3.3Dimensions and Weights............................................................................................................................................ 7
3.4Electrical Specifications............................................................................................................................................... 7
3.5Operating Conditions ..................................................................................................................................................7
3.6Compliances.................................................................................................................................................................... 7
4Installation .............................................................................................................................. 8
4.1Location ............................................................................................................................................................................8
4.2Ventilation........................................................................................................................................................................8
4.3Dimensions and Installation ......................................................................................................................................9
4.3.1Built-In Induction Unit Installation.............................................................................................................. 9
4.3.1.1Dimensions: Dual Zone RTCSmp Built-In SHDUIN7000 /10000 9
4.3.1.2Top-Mount / Flush-Mount and Dimensions 9
4.3.1.3Compartment Protection and Clearance 10
4.3.1.4Parallel Installation and Clearance 10
4.3.1.5Installation Steps 11
4.3.2Control Unit Installation ...............................................................................................................................12
4.3.2.1Front-Mount 12
4.3.2.2Back-Mount 12
4.3.2.3Dimensions: Control Unit RTCSmp Built-In SHDUIN 13
4.3.3Air Intake Kit Installation ..............................................................................................................................13
4.3.3.1Components 13
4.3.3.2Installation Steps 14
4.4Electrical Installation...................................................................................................................................................15
5Function Test......................................................................................................................... 16
6Operating Instructions ......................................................................................................... 17
6.1Proper Induction Cookware.....................................................................................................................................17
6.2Proper Placement of Cookware on Dual Hobs ..................................................................................................18
6.3Power Control...............................................................................................................................................................18
6.4No Pan No Heat............................................................................................................................................................19
6.5When Unit is Not In Use.............................................................................................................................................19
7Cleaning................................................................................................................................. 20
8Maintenance.......................................................................................................................... 21
9Important Rules .................................................................................................................... 21
10Troubleshooting ................................................................................................................... 22
10.1Common causes for induction unit failure .........................................................................................................22
10.2Problems and Possible Causes................................................................................................................................23
10.3Indicator Lamp Flashes at Intervals (for Operators).........................................................................................24
10.4Troubleshooting with Error Codes (for Service Technicians)........................................................................25

Safety Requirements RTCSmp Induction Built-In Line Dual Zone Cookers
4 Part # 4532285 Rev 4 (4/29/14)
1Safety Requirements
WARNING This product contains chemicals known to the State of California to cause cancer.
Installation and servicing of this product could expose you to airborne particles of glass
wool / ceramic fibers. Inhalation of airborne particles of glass wool / ceramic fibers is
known to the State of California to cause cancer.
IMPORTANT Warning labels mounted directly on the induction unit must be observed at all times and
kept in a fully legible condition.
IMPORTANT To ensure your work environment is safe, you must follow all of the safety instructions
contained in this manual, the existing national regulations for accident prevention with
electrical systems, as well as any relevant company-specific safety instructions.
T
he induction unit should only be used if and only if the
installation of the electrical system is fitted by an approved
installation contractor in accordance with specific national and
local regulations.
1.1 Risk Involved By Disregarding Safety Information
Disregarding the safety instructions may cause harm to people, the surroundings, and the induction unit. Garland
is not responsible for any damages or personal injury caused by failure to observe the safety requirements. Risks
involved when disregarding safety precautions may include:
Death or injury caused by electric shock.
Injury due to burns from contacting overheated cooking surface, cookware, or oil and grease.
Damage to the induction unit caused by using unsuitable cookware.
1.2 Safety Instructions for Operator
Please follow the following rules to avoid personal injuries and property damages:
When the unit is in use, heat transfers from cookware to the glass-top; the glass-top can become hot. To
avoid burn injuries, do not touch the heating area when the unit is in use.
The induction unit heats up cookware and cooks food quickly. Do not leave an empty pan on the unit and do
not leave the unit unattended during operation.
If the glass-top is cracked or broken, switch off the induction unit immediately and if possible and safe,
disconnect it from the power supply. Do not touch any parts inside the induction unit.
Persons with cardiac pacemakers should consult their doctors whether they are safe near an induction unit.
If the power cord is damaged, have it replaced immediately by an approved service technician.
Ensure no liquid can enter into the induction unit. Do not let water or food overflow the cooking area. Do not
use hoses to clean or power wash the induction unit or its vicinity.
Do not put any other items on the glass-top except non-empty induction cookware.
oDo not leave any object such as paper, cardboard, or cloth between the cookware and the cooking
surface, as this might start a fire.
oMetallic objects are heated up very quickly when placed on the induction unit when the unit is in
use. Do not place any objects such as closed cans, aluminum foil, cutlery, jewelry, or watches on the
induction unit when the unit is in operation.

Safety Requirements RTCSmp Induction Built-In Line Dual Zone Cookers
Part # 4532285 Rev 4 (4/29/14) 5
oDo not place credit cards, phone cards, tapes, or any objects sensitive to magnetism on the cooking
surface.
oDo not place any vessels made of aluminum or plastics on the glass-top.
The induction unit has an internal air-cooling system. Do not block the air intake and exhaust openings with
objects such as cleaning cloths or containers. Any obstruction to the air intake and exhaust could cause the
unit to overheat and to switch off.
Switch the unit OFF if you take the cookware away for a while. This will prevent the heating process to start
automatically and unintentionally when a pan is placed back on the heating area. If any person needs to use
the induction unit, he/she will have to turn the unit ON intentionally.
A dirty air intake filter blocks the fresh air intake. Clean the air intake filter at least once a week or as often as
necessary. Garland’s Air Intake Filter, included in the Air Intake Kit, is dishwasher-safe.
Use only induction suitable cookware with proper sizes and made of proper material. The induction suitable
cookware should also be in good condition without any uneven, arched or partially detached bottoms.
1.3 Improper Use of the Equipment
The reliability of the induction unit can only be guaranteed when it is used properly. The induction unit must
always be operated within the limits provided in the technical specifications. Please also refer to chapter 9
Important Rules for using induction equipment.
1.4 Unauthorized Modification and Use of Spare Parts
Please contact Garland if you intend to make any changes on the induction unit. For safety reasons, always use
genuine parts and accessories approved by Garland. Any unauthorized modification as well as any installation of
unapproved components will void all warranty.
1.5 Pan Detection
Energy is transferred to cookware when the induction system detects a suitable pan on the heating area. The
green indicator light signals to communicate the Pan Detection process:
When the unit is ON without any pan on the hob, the green indicator light flashes; the unit is in pan
detection mode.
As soon as a pan is put on the hob, the heating process is engaged and the indicator light stops flashing
and remains bright. However, the indicator light will keep flashing if the unit is not detecting any pan or
an unsuitable pan is placed on the hob.
NOTE: Pan with a bottom diameter smaller than 5”(12 cm) is not detected by the system.
1.6 Cooking Zone Monitoring
Each cooking zone is monitored by multiple temperature sensors beneath the glass-top. The sensors can detect
overheated empty pans or overheated oil and grease. When this occurs, the system stops the energy supply to
the pan. You must turn the unit off and let it cool down before restarting it.
CAUTION
T
o avoid burn injuries, do not touch the unit when a pan is
overheated and take all the necessary precautions when
removing the overheated pan.

Components and Features RTCSmp Induction Built-In Line Dual Zone Cookers
6 Part # 4532285 Rev 4 (4/29/14)
2Components and Features
2.1 Application
The RTCSmp Dual Install-Line units are specially engineered as built-in cooking equipment for closed counters.
The cookers can be used for many applications such as cooking, warming, flambéing, and brazing. To guarantee
the reliability and performance of the induction equipment, please observe all safety, installation, and operation
requirements mentioned in this manual.
2.2 Components Included
1 Induction Generator with Built-in Frame and Ceran Glass-Top.
2 Control Units and 2 RJ-45 cables, each cable is 36” (914mm) long.
1 Air Intake Kit (part number 95000020 for dual models)
Installation and Operation Manual.
2.3 Features
Garland offers two power ratings— 7kW and 10kW— for the RTCSmp Dual Install-Line induction units. Built with a
robust construction, the induction units are compact and powerful with the revolutionary RTCSmp-Technology
(Realtime Temperature Control System with Multi-Point sensing). The RTCSmp Technology monitors the energy
supply, the state of the induction coil, power board, CPU, and the cooking zones in realtime. The essential features
are:
Drop-in, flush mounted design with CrNi-Steel body below counter.
High impact Ceran glass-top.
Control units are mounted separately from the built-in unit. Easy to connect with the RJ-45 cables (provided).
Integrated cooling fan keeps electronics cool.
Compact and flat profile with powerful electronics.
Thermostatically controlled overheat sensors shut off the unit preventing damage from pans cooking dry.
Instant energy transmission to the cookware only, not to the surrounding air.
Electronic output limitation continually monitors the energy transfer to the cookware, ensuring the most
efficient energy transfer possible.
Easy to install.
Simple to operate. Adjust cooking power level simply by turning the knob.

Dimensions and Technical Specifications RTCSmp Induction Built-In Line Dual Zone Cookers
Part # 4532285 Rev 4 (4/29/14) 7
3Dimensions and Technical Specifications
3.1 Rating Plate
T
he rating plate specifies important information such as the model number,
serial number, and electrical specifications. The rating plate is affixed to the
unit’s housing, close to the mains power connection on the unit.
3.2 Nomenclature and Models
Series Dual Hobs Built-In Power (Watt) Models
SH =
Slim Hob
DU IN =
Built-In Line
7000 (2x 3500)
10000 (2x 5000)
SH DU IN 7000 (2x 3500 / 7kW)
SH DU IN 10000 (2x 5000 / 10kW)
3.3 Dimensions and Weights
Glass Area Only
(width x depth)
Glass-Top with Frame
(width x depth)
Shipping
Weight
Net
Weight
7kW Model 12.60” x 22.83” (320 x 580 mm) 15.12” x 25.35” (384 x 644 mm) 25kg/55.1lb 23kg/50.7lb
10kW Model 12.60” x 22.83” (320 x 580 mm) 15.12” x 25.35” (384 x 644 mm) 27kg/59.5lb 25kg/55.1lb
3.4 Electrical Specifications
Voltage Power Conductor Size
7kW Model
208 V AC / 3Ph / 60Hz 7000 W (2x 3500W) / 22A AWG 10
400 V AC / 3Ph / 50Hz 7000 W (2x 3500W) / 11A 1.5mm2
440 V AC / 3Ph / 50Hz 7000 W (2x 3500W) / 10A 1.5mm2
10kW Model
208 V AC / 3Ph / 60Hz 10000 W (2x 5000W) / 30A AWG 8
400 V AC / 3Ph / 50Hz 10000 W (2x 5000W) / 16A 2.5mm2
440 V AC / 3Ph / 50Hz 10000 W (2x 5000W) / 15A 2.5mm2
3.5 Operating Conditions
Max.
T
olerance of Nominal Supply Voltage +6 /-10 %
Supply frequency 50/60 Hz
Ingress Protection class IP X0
Minimal Diameter of Induction Pan 5” (12cm)
Maximum Ambient
T
emperature In Storage > -4°F to +158°F (-20°C to +70°C)
In Operation >+ 41°F to +104°F (+5°C to +40°C)
Maximum Relative Air Humidity In Storage > 10% to 90%
In Operation > 30% to 90%
Clearance from Materials Min. 1.18” / 30mm
Maximum air flow: 70.63cfm/120m3per hour and min. opening: 10.075in2
/
6500mm2is required.
3.6 Compliances
North American models:
ETL listed in compliance with UL 197, CSA C22.2 No.109, NSF-4. Complies with FCC part 18, ICES-001
CE models comply with the latest European Norms:
EN 60335-1, EN 60335-2-36, EN 62233 (EMC/EMV)

Installation RTCSmp Induction Built-In Line Dual Zone Cookers
8 Part # 4532285 Rev 4 (4/29/14)
4Installation
IMPORTANT
Kitchen designers and installation contractors are responsible for designing and installing correctly the
appropriate support structures and ventilation system for the cooking equipment.
When designing kitchen cabinets for the induction equipment, please take into account all installation
requirements, including factors such as: ease of electrical installation, size of the power conductor, and
length of the wires.
The installation, including electrical installation, must be carried out by registered installation contractors
only. The contractors are responsible for interpreting all instructions correctly and performing the
installation in compliance with national and local regulations. The warning signs and rating plates on the
cooking equipment must strictly be followed.
Read ALL SECTIONS carefully, comply with all requirements listed and ensure all inspection is done by
qualified personnel.
Refer to the technical data given in chapter 3 Dimensions and Technical Specifications.
Induction equipment that is not installed correctly will have warranty voided. See Warranty, p.2.
4.1 Location
The induction unit must be installed securely in closed counters. IMPORTANT: Allow easy access to the
unit, the air intake filter, and the cable connections for maintenance and service.
The induction unit must be installed securely on a leveled and even counter surface.
Do not place the induction unit on or near a hot surface or any heat producing equipment such as an
oven or a deep fryer.
Protect the induction unit from steam if the unit is placed next to high steam emitting equipment such as
pasta cookers, steamers, and water bath.
Allow easy access to the control knobs and ensure the LED lights are not obstructed.
Keep the induction unit away from combustible materials, vapors or liquids.
4.2 Ventilation
Proper cool air intake and ventilation is essential to the reliability and functioning of the induction unit. Please
ensure all requirements listed below are met:
This induction unit is equipped with an internal air cooling system. Ensure the air supply and air exhaust
outlets are not blocked. CLEARANCE: minimum 1.18” (30mm).
The maximum air flow is 70.63cfm (120m3per hour) and therefore a minimal opening of 10.075 square
inches (6500 mm2) is required.
An optimal air intake must not be restricted by the installation.
When installing the built-in unit, ensure the intake air and exhaust air are conducted separately. The in-
take air and exhaust air must not mix. To avoid build-up of hot exhaust air inside the cabinet, draw the
exhaust air out of the cabinet. Build up of hot exhaust air will cause the induction unit to reduce power
or to switch-off.
Ensure the Air Intake Kit is installed properly to guarantee cool air supply to the induction unit.
Ensure the induction unit does not take in hot ambient air from other surrounding units and appliances,
especially when the unit is installed close to heat generating equipment such as fryers or ovens.
The air intake temperature must not exceed 104F (40C).

Installation RTCSmp Induction Built-In Line Dual Zone Cookers
Part # 4532285 Rev 4 (4/29/14) 9
It is highly recommended that an exhaust fan be installed into the cabinet at an appropriate location.
This will force hot air out the cabinet and away from the induction unit. Consult an electrical or
installation expert for the most appropriate location to install a cabinet exhaust fan.
4.3 Dimensions and Installation
4.3.1 Built-In Induction Unit Installation
4.3.1.1 Dimensions: Dual Zone RTCSmp Built-In SH DU IN 7kW / 10kW
4.3.1.2 Top-Mount / Flush-Mount and Dimensions
There are two methods to install the built-in unit—top-mount (A) or flush-mount (B). The counter surface cut-out
dimensions are different for these two methods.
T
OP-MOUN
T
— cut-out dimensions on the
counter surface:
345 x 605mm [13.58” x 23.82”]
FLUSH-MOUNT — cut-out dimensions:
(i) Opening for flange:
minimum– 384.5 x 644.5mm [15.14 “ x 25.37”]
maximum– 385.6 x 645.6mm [15.18” x 25.41”]
(ii) Depth for flange: 2mm [0.079”]
(iii) Body clearance: 345 x 605mm [13.58” x 23.82”]
FRONT
FRONT
B
A
i
ii
iii

Installation RTCSmp Induction Built-In Line Dual Zone Cookers
10 Part # 4532285 Rev 4 (4/29/14)
4.3.1.3 Compartment Protection and Clearance
To protect the induction unit, the terminal block and the wire connections, we recommend isolating the unit and
the wires in a separate electrical compartment inside the cabinet.
The illustrations below show two installation versions. In Figure A, the unit is installed in one compartment and
the wires are exposed. In Figure B, the interior space of the cabinet is divided and the unit and the wires are
protected inside the upper compartment. Extra storage space is also created below the electrical compartment.
The call-outs in the illustrations indicate:
(C) Two methods to connect the Air Intake Kit. The duct can be connected from the unit to the bottom or to
the side of the cabinet.
(D) If there is no direct path to install the air intake duct, make an opening on an inner shelf or wall for the
duct to pass through.
(E) IMPORTANT Minimum clearance below the counter-surface for the unit:
204mm[8.03”] (height) x 393mm[15.47”] (width) x 653mm[25.71”] (depth).
(F) Hot air exhaust from the induction unit.
(G) Air exhaust opening installed on the cabinet.
(H) Fresh air supply through the intake duct.
4.3.1.4 Parallel Installation and Clearance
For parallel installation of multiple RTCSmp SHDUIN units, a gap of minimum 12.7mm (0.5”), from flange to
flange, must be maintained between units. This minimum distance ensures proper air exhaust ventilation.
However, always leave enough space around the units in the cabinet for maintenance and service.
D
F
G
H
C
C
E
E
F
FF
G
H
H H
Figure BFigure A
FRONT
FRONT
FRONT
FRONT
FRONT FRONT
minimum
12.7 mm / 0.5”
FRONT
minimum
12.7 mm / 0.5”
minimum
12.7 mm / 0.5”

Installation RTCSmp Induction Built-In Line Dual Zone Cookers
Part # 4532285 Rev 4 (4/29/14) 11
4.3.1.5 Installation Steps
NOTE Please pay attention to the orientation of the unit. All the electrical connectors are located at the
front of the unit. For parallel installation of multiple RTCSmp SH DU IN units, the units can be
installed side-to-side and front-to-back. Refer to section 4.3.1.3 Parallel Installation and
Clearance.
IMPORTANT To protect the induction unit from water penetration, you must apply and bond the silicone
adhesive properly to create a water-tight seal. Before you begin the installation, it is very
important to use isopropyl alcohol (minimum 70%) or equivalent to clean the flange and
the counter surfaces where the silicone adhesive will be applied.
To install the built-in unit:
1. Apply silicone adhesive PACTAN (Part#: 70000015, provided with the Air Intake Kit) to:
(A) TOP-MOUNT: The top of the counter surface where the built-in frame will sit.
(B) FLUSH-MOUNT: The top of the support step where the built-in frame will sit.
2. Carefully lower the induction unit into the opening and press the frame into the silicone, allowing a
complete water tight seal between the unit and the counter.
3. Ensure the countertop and the hob(s) are leveled.
4. FLUSH-MOUNT ONLY. Apply
silicone adhesive to fill the gap
completely around between the
flange and the counter surface.
Carefully wipe up any excess
silicone.
B
A

Installation RTCSmp Induction Built-In Line Dual Zone Cookers
12 Part # 4532285 Rev 4 (4/29/14)
4.3.2 Control Unit Installation
The induction unit comes with two complete control units — one for the front cooking zone and one for the rear
zone. Each control comes with a 36” (914mm) RJ-45 cable.
NOTE Install the control units VERTICALLY on the cabinet panel. There are two methods to install a control
unit: front-mount or back-mount onto the panel.
Installers are responsible for choosing the appropriate fasteners for the installation.
4.3.2.1 Front-Mount
To mount the control unit
onto the front of the panel:
1. Drill holes and make the
cut-out using the
dimensions and the
actual unit provided.
2. Secure the control unit to
the panel with fasteners.
Illustration: Measurements in
mm and [inch].
4.3.2.2 Back-Mount
NOTE For this type of installation, the maximum thickness of the panel must not exceed 1.5mm or 16 gauge.
This restriction ensures a proper grip on the knob and the LED light will not be obstructed.
To mount the control unit
onto the back of the panel:
1. Drill holes on the panel using
the dimensions provided.
2. Remove the plastic knob
from the control unit and
attach the control unit to the
panel with fasteners as
shown. NOTE: DO NOT
remove or loosen any
screws on the control unit.
Illustration: Measurements in mm
and [inch].
Front Panel
Front Panel
12 [ .474]
10.11 [ .398]
11.91 [ .469]
maximum
1.5 [0.06]

Installation RTCSmp Induction Built-In Line Dual Zone Cookers
Part # 4532285 Rev 4 (4/29/14) 13
4.3.2.3 Dimensions: Control Unit RTCSmp Built-In SHDUIN
(measurements in mm and [inch])
4.3.3 Air Intake Kit Installation
4.3.3.1 Components
An Air Intake Kit (Part Number 95000020)
is provided. The illustration shows the
components included in the kit.
To operate effectively, the induction unit
requires adequate cool air intake. See 4.1
Location and 4.2 Ventilation .
A. Air Intake Filter
B. Air Filter Holder
C. Air Duct Holder
D. Clamp (x2)
E. Flex Aluminum Air Duct
F. Silicone Adhesive (PACTAN)
G. Caulking Gun
An example of an Air Intake Kit connected to a built-in induction unit:
A. Cut Out Opening
B. Silicone Adhesive (PACTAN)
C. Air Exhaust Opening close to the top
D. Duct mounted to the unit
E. Flex Aluminum Air Duct (max. length 244cm [96”] )
F. Air Duct Holder, Air Duct and Hose Clamp.
G. Removable Air Intake Filter and Filter Holder Mounted
onto the Cabinet
H. Fresh Air Supply
I. Hot Air Exhaust from the Induction Unit
A
B
D
E
C
F
G
A
B
D
E
F
G
C
H
I I

Installation RTCSmp Induction Built-In Line Dual Zone Cookers
14 Part # 4532285 Rev 4 (4/29/14)
4.3.3.2 Installation Steps
1. Cut-out dimension: 9.25” x 6.50” (235mm x 165mm).
2. Mount the Air Filter Holder onto the cabinet. Then connect the Duct Holder and the Flex Duct.
NOTE: The maximum length of the air duct must not exceed 96”(244cm).
3. The Air Filter Holder is fitted with a removable Air Intake Filter. Ensure the filter is visible and easily
accessible. Please label the Air Filter or its location for the kitchen staff.
IMPORTANT The Air Intake Filter (Grease Filter) should be in visible view, easily accessible, and
labeled. A blocked filter can cause electronic damage to the induction unit. Refer
to chapter 7 Cleaning.
4. To allow hot exhaust air to escape, install in the cabinet an air exhaust opening such as a louvered air
duct, which must be at least 1.5 times or greater than the air intake opening. Depending on the air path
and the amount of natural air movement, it is highly recommended that an exhaust fan be installed into
the cabinet to pull hot air out.
IMPORTANT Failure to provide adequate ventilation for the unit will result in the unit
overheating, nuisance shutdown, and potential failure of the unit.
9" [288.6 mm]
8 3/16" [208 mm]
11" [279.4mm]
10 3/16" [258.8mm] 3/16" [4.5mm]
Cut-Out:
9.25" x 6.50"
[235 x 165 mm]
(4x)
FRONT
BACK

Installation RTCSmp Induction Built-In Line Dual Zone Cookers
Part # 4532285 Rev 4 (4/29/14) 15
4.4 Electrical Installation
IMPORTANT
Refer to the electrical specifications in chapter 3 Dimensions and Technical Specifications AND the
markings/instruction labels on the unit. If the information differs between the data listed in the
manual and the markings on the unit, always follow the markings on the unit.
Ensure the supply voltage and the line current match the specifications given on the rating plate. A
stable mains supply must be provided.
CAUTION Wrong voltage will damage the induction unit. Follow
strictly the specifications on the rating plate.
The electrical connections must satisfy the national and local electrical codes.
If ground fault current protective switches are used, they must be provided with selective activation and
designed for a minimum fault current of 30mA. Multiple generators with a mains connection must not be
connected to a single fault current protective switch.
To setup the unit for operation:
1. Ensure the control knob is at the 0 (OFF) position.
ON-Position
Any position where
“0” is not pointing to
the LED light. The
light is on.
OFF-Position
“0” is pointing to the
LED light. The light is
off.
2. Remove all objects from the glass-top and check that the glass-top is neither cracked nor broken.
CAUTION Do not continue if the glass-top is cracked or broken.
Contact an authorized service agency for assistance.
3. Connecting the components:
A. Use the RJ-45 cables provided to connect the
control units to the built-in induction
generator. The black solid circle on the sticker
indicates the active zone.
B. The control unit connected to the LEFT
connector will control the FRONT heating
zone.
C. The control unit connected to the RIGHT
connector will control the REAR heating zone.
D. Connect the generator to an electrical power
cable (G, LI, L2, L3).
4. Connect the unit to the power supply.
5. After the installation is complete, perform the Function Test. See chapter 5 Function Test.
A
B
C
DFRONT
FRONT

Function Test RTCSmp Induction Built-In Line Dual Zone Cookers
16 Part # 4532285 Rev 4 (4/29/14)
5Function Test
IMPORTANT
CAUTION When the unit is in use, the cookware will warm up the glass-top. To
avoid burn injuries, do not touch the glass-top.
Remove all objects from the glass-top and verify that the glass-top is not cracked or broken.
CAUTION Do not continue if the glass-top is cracked or broken. Immediately
switch off the unit and if possible and safe, disconnect it from the
power outlet. Contact a Factory Authorized Service agency.
Before carrying out the function test, the user must understand how to operate the unit.
Always use a pan suitable for induction cooking, having a bottom diameter of at least 5”(12cm). See 6.1
Proper Induction Cookware and 6.2 Proper Placement of Cookware on Dual Hobs.
NEVER LEAVE AN EMPTY PAN ON AN INDUCTION HOB.
To perform a function test:
1. Put some water in the pan and place it in the center of the hob.
2. Turn the control knob to a position between 1 and 12. The LED indicator lamp lights up and the water is
heated.
ON-Position
Any position where
“0” is not pointing to
the LED light. The
light is on.
OFF-Position
“0” is pointing to the
LED light. The light is
off.
3. Take the pan away from the hob. Power transmission stops and the indicator lamp starts to blink.
4. Place the pan back on the heating area. The LED indicator lamp lights up continuously again and the
heating process resumes.
5. Turn the control knob to the OFF/“0”-position. The heating process stops; the indicator lamp goes off.
NOTE: The green indicator lamp illuminates continuously when energy is being transferred to the pan.
If the indicator lamp remains off, check:
Is the induction unit connected to the power supply?
Is the control knob in an ON-Position?
If the indicator lamp keeps blinking and a pan is placed in the heating zone:
Are you using a suitable pan? See chapter 6.1 Proper Induction Cookware.
Is the pan placed in the center of the hob? See chapter 6.2 Proper Placement of Cookware on Dual
Hobs.
For further assistance, see chapter 10 Troubleshooting or call a Factory Authorized Service agency.

Operating Instructions RTCSmp Induction Built-In Line Dual Zone Cookers
Part # 4532285 Rev 4 (4/29/14) 17
6Operating Instructions
IMPORTANT
Induction units are more powerful, heat up pans quicker, and cook food faster than conventional cooking
equipment. Your induction unit will require different use and care than other conventional equipment. Do
not operate the induction equipment without reading this manual and follow all safety requirements. Refer
to chapter 1 Safety Requirements.
This appliance is for professional use and shall be used only by qualified personnel.
CAUTION
Do not put any empty cookware on the heating area when the induction unit is
ON. The induction unit heats up empty pans very quickly. Overheated empty pan
can cause personal injury and damages to cookware and the induction unit. See
Warranty, p.2.
To avoid overheating, always put food products or oil into the pan before turning
the induction unit on.
Induction unit offers short cooking time. When you turn the power level up, the temperature of the pan and
its contents is changed quickly. Therefore especially when you heat up oil or grease, check the cooking
process frequently to prevent the oil or grease from overheating and burning.
BROIL-DRY PROTECTION
The RTCSmp electronic temperature control monitors overheating at the pan base. When an overheated pan
(overheated oil, empty pan) is detected, energy transfer from the generator to the pan will be stopped
immediately. You must turn the unit off, let it cool down before re-starting the unit.
6.1 Proper Induction Cookware
IMPORTANT Using unsuitable cookware on the induction unit can cause the unit to fail prematurely, void
your warranty, or incur high service costs. Refer to Warranty, p.2.
IMPORTANT: CONDITION OF COOKWARE
Pans with layer separation (outward and inward bubbles), arching or partially detached bottoms must be
replaced. When these pans are used, the sensors under the glass-top cannot detect temperature correctly.
These pans will overheat the sensors below and eventually will damage them. Illustration below shows
examples of good and bad pans in cross-sections.
Material
Use cookware made of conductive and magnetic materials. If the pan bottom attracts a magnet,
the pan is suitable for induction cooking. Look for cookware that is labeled “suitable for induction”
or has an induction compatible symbol on the pan bottom.

Operating Instructions RTCSmp Induction Built-In Line Dual Zone Cookers
18 Part # 4532285 Rev 4 (4/29/14)
Size
Minimum size: The bottom of the cookware must have a diameter of at least 5” (12cm). Otherwise, the
sensors will not detect the pan properly.
Do not use oversized pans on the induction unit. The bottom of the pan must fit the glass. When a hot,
oversized pan covers the flange and the silicone joint underneath, the heat from the pan may dry out the
silicone overtime and cause this water tight seal to break. The induction unit may fail eventually due to
penetration of liquid through the broken silicone seal.
6.2 Proper Placement of Cookware on Dual Hobs
The RTCSmp Dual Install model has two cook zones (dual hobs). Each cook-zone is equipped with the latest
RTCSmp sensor technology which enables temperature controls in realtime. To obtain the optimal results from
the sensors, you must always place the pan in the center of the hob, which is indicated by the markings on the
glass.
CAUTION Pans and pots must not cover more than one cook
zone. Otherwise, electronic components of the
induction unit can be damaged.
DO NOT
(A): Place one pan over two cook-zones.
(B): Place multiple pans on a single cook-zone.
DO
(C) and (D): Place one pan on each hob, and each
pan is placed in the center of the hob.
6.3 Power Control
Set the desired power level by turning the control knob and the unit is immediately ready for operation. When
the green indicator lamp lights up, energy is being transferred to the cookware.
ON-Position
Any position where
“0” is not pointing to
the LED indicator
light. The LED is on.
OFF-Position
“0” is pointing to the
LED indicator light. The
LED is off.
Set and adjust the power level by turning the control knob:
Position (1) indicates minimum power.
Position (12) indicates maximum power.
AB
D
C

Operating Instructions RTCSmp Induction Built-In Line Dual Zone Cookers
Part # 4532285 Rev 4 (4/29/14) 19
The following Power Diagram indicates that when you increase the power level, the power output does not
increase linearly. The difference in power output between two higher power levels is much larger than that
between two lower power levels.
6.4 No Pan No Heat
Energy is transferred to cookware when the induction system detects a suitable pan on the heating area. The
green indicator light signals to communicate the Pan Detection process:
When the unit is ON without any pan on the glass-top, the green indicator light flashes; the unit is in pan
detection mode.
As soon as an induction pan is put on the glass-top, the heating process is engaged and the indicator
light stops flashing and remains bright. However, the indicator light will keep flashing if the unit is not
detecting any pan or an unsuitable pan is placed on the glass-top.
When you remove the pan from the heating area, power transfer to the pan is stopped immediately.
NOTE: Pan with a bottom diameter smaller than 5”(12 cm) is not detected by the system.
6.5 When Unit is Not In Use
Best Practice: If the induction unit is not in use, ensure the control knob is in the 0 (OFF) position.
Switch the unit OFF if you take the cookware away for a while. This will prevent the heating process to
start automatically and unintentionally when a pan is placed back on the heating area. If any person
needs to use the induction unit, he/she will have to turn the unit ON intentionally.
POWER
OUTPUT
P O W E R D I A G R A M
0123456789101112
P O W E R LEVEL
100%
50%
10%
20%
30%
40%
60%
70%
80%
90%

Cleaning RTCSmp Induction Built-In Line Dual Zone Cookers
20 Part # 4532285 Rev 4 (4/29/14)
7Cleaning
The cleaning of the Ceran glass is identical to cleaning other similar
glass surfaces. You may use any regular glass cleaning products
available from a hardware store.
CAUTION
ENSURE NO LIQUID CAN ENTER into the induction
unit. Do not let water or food overflow the cooking
area. Do not use hoses to clean or power wash the
induction unit or its vicinity.
IMPORTANT
 DO NOT USE: corrosive or abrasive cleaning agents, such as grill sprays, oven sprays, stain removers, rust
removers, scouring powder, and rough sponges.
 Let the Ceran glass-top cool down before cleaning.
 Ensure to remove all residues of cleaning agents from the glass-top. Use a clean moist cloth to wipe off
any such residues.
IMPORTANT Air Intake Filter
A dirty, blocked air intake filter can cause electronic damage to the induction unit. Ensure to clean the
filter at least once a week or as often as required. Garland’s Air Intake Filter is dishwasher-safe. Wipe the filter
dry before inserting it back into the Filter Holder.
The filter is pressure fitted into the
Air Filter Holder installed onto the
cabinet.
The filter pops out when you press down on its
corners as shown. If it doesn’t move, try the opposite
corners.
Glass and Body Cleaning
1. Use razor blade scraper or non-scratching sponge to remove all residues on the glass.
 When scraping, ensure you angle
your razor blade scraper at about
20
o
to 30
o
from the glass.
2.
Wipe the glass clean with a damp cloth.
3.
To clean the stainless steel rim, use regular stainless steel cleaners available from a hardware store.
Visual Inspection of Silicone Seal
Check the silicone seal around the glass and the flange. Call service as soon as possible if you notice:
 Cracks on the silicone seal.
 The silicone seal comes away from the glass or moves when you press down on the seal.
When the silicone seal is broken, water penetration can cause the induction unit to fail, and the malfunction
can cause personal harm.
Air Intake Filter
Filter Holder
PRESSPRESS
20
o
- 30
o