Garrett SmartScan User manual

CUSTOMERS IN USA:
Garrett Metal Detectors
Security Division
1881 W. State Street
Garland, TX 75042-6797 USA
Email: [e-mail]
Phone: [phone] (US/Canada)
INTERNATIONAL CUSTOMERS:
Garrett Metal Detectors
International Division
1881 W. State Street
Garland, TX 75042-6797 USA
Email: internati[email protected]m
Phone: [phone]
USER MANUAL
English
Made in the USA
Part No. 1178000, 1178020
THERMAL SCREENING SYSTEM
SmartScan™

1556800.REV C SmartScan User Manual 3
MANUFACTURER CAUTION
Read oroughly Before Operating
CAUTION! If the equipment is used in a manner not specied by the manufacturer, the protection provided
by this equipment may be impaired and result in damage to property or injury to persons.
Electrical: 100 – 240 V~ ±10%
40 Watts
50/60 Hz
Installation Category: II
Pollution Degree: 3
Maximum Relative Humidity: 95% non-condensing
Operating Temperature: 32°F (0°C) to 90°F (32°C)
Storage Temperature: -4°F (-20°C) to 122°F (50°C)
Maximum Altitude: 3000 meters
CAUTION! e walk-through metal detector must be rmly anchored to the oor or used with the optional
stabilizer base, adhesive oor mounts to reduce the risk of injury to persons or property damage due to
accidental knock-down.
NOTICE! e SmartScan ermal Screening System is a surface temperature scanner, and adjustments to
alarm threshold should be made with that in mind. See page 18 for how CDC guidelines on febrile
temperature apply to surface temperature scans.
Warning! Battery Safety: e SmartScan system contains batteries that require proper disposal.
• Caution: Do not short circuit. Serious burns may result.
• Caution: Do not dispose of batteries in a re. ey may explode.
• Caution: Do not open or mutilate batteries. ey may contain an electrolyte which is toxic and harmful
to the skin and eyes.
• Caution: Replace batteries with the same type and number of batteries as originally installed in the
equipment.
• Caution: Do not put the batteries in trash that is disposed of in landlls. When disposing of the battery,
comply with local ordinances or regulations and your company’s safety standards.
• Recycling centers and retailers with recycling programs may be found online.
CAUTION! “is equipment may be transported in any position provided that it is properly supported to
prevent damage.”
SYMBOLS:
Garrett Metal Detectors and SmartScan garrett.com are trademarks and registered trademarks of Garrett Electronics, Inc.
If further assistance is required, please contact the factory using the contact information on the front cover.
Alternating
current
Protective
conductor
terminal
CAUTION!
Risk of
electric shock
CAUTION!
Refer to
accompanying
documentation
Recycle
General Info

4Garrett Metal Detectors
NOTE: is equipment has been tested and found
to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. ese limits
are designed to provide reasonable protection against
harmful interference in a residential installation.
is equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment
o and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and receiver.
• Connect the equipment into an outlet on a circuit
dierent from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV
technician for help.
General Info

1556800.REV C SmartScan User Manual 5
TABLE OF CONTENTS
1. GENERAL DESCRIPTION OF SmartScan ............................................................................... 6
2. BASIC INSTALLATION AND ASSEMBLY................................................................................ 7
Site Selection and Requirements .................................................................................................... 7
Contents/Parts list........................................................................................................................ 11
Unit Assembly.............................................................................................................................. 12
Stabilizing .................................................................................................................................... 13
Installation Completion ............................................................................................................... 13
3. VISUAL AND AUDIO INDICATORS...................................................................................... 14
Description of Visual Indications................................................................................................. 14
Description of Audio Responses................................................................................................... 15
SmartScan Basic Controls............................................................................................................. 15
4. DEFAULT SETTINGS / INFORMATION DISPLAYS .......................................................... 16
Default Settings ........................................................................................................................... 16
Information Displays ................................................................................................................... 16
Settings ....................................................................................................................................... 17
5. MULTIPLE UNIT SITE INSTALLATION ............................................................................. 20
6. OPERATION ............................................................................................................................. 21
Operational Startup ..................................................................................................................... 21
Operational LED Indicators......................................................................................................... 22
Recommended Procedures ........................................................................................................... 23
7. REMOTE ACCESS OPTIONS................................................................................................. 25
Phone Connect Procedure............................................................................................................ 25
Desktop Connect Procedure ........................................................................................................ 27
Disabling Wireless Radio ............................................................................................................. 29
8. MAINTENANCE / TROUBLESHOOTING ............................................................................ 30
Excessive High or Low Temperature Alarm Readings ................................................................... 30
Excessive Non-Reads.................................................................................................................... 30
Garrett Software Programs ........................................................................................................... 30
Possible Failures/Remedies ........................................................................................................... 30
9. WARRANTY INFORMATION ................................................................................................. 32
10. TECHNICAL SPECIFICATIONS ............................................................................................ 33

6Garrett Metal Detectors
• Usage: e intended usage of Garrett SmartScan is
as a telethermographic system for initial temperature
assessment in high throughput areas.
• Basic Description: e Garrett SmartScan (Model
#11780xx) is an infrared telethermographic system.
• Algorithm: e system uses two types of algorithms
to detect temperatures and determine indications.
e Multi Scan option uses a set value as an absolute
temperature and the Statistical option uses a relative
temperature based on average of temperatures. Smart-
scan uses the Statistical option as default.
• LED and Audio Indicators: e Garrett SmartScan
is an advanced telethermographic system that uses AI
(articial intelligence) software and Infrared (IR) tech-
nology to automatically detect and lock frame with
a dynamic temperature tag onto a face. Temperature
values are communicated to the operator by means
of LEDs and an audio speaker from an indicator bar.
e indicator bar also provides status for powering on
and o the system as well as battery health.
• Power: SmartScan comes with a 14Ahr battery and
has the ability to run on AC power alone or on battery
backup for up to 8 hours of uninterrupted operation.
• Trac Flow: LED indicators on the entry and/or exit
of the indicator bar allow smooth and ecient trac
ow.
• Security: Settings are secured with a user name
and password for accessing the client interface.
Physical security is accomplished with a cabinet
lock which prevents unauthorized access to cameras,
cables, connectors and circuit boards.
• Controls/ Displays: e SmartScan utilizes a graphi-
cal client interface in the event that settings need to
changed, images of people need to be seen or temper-
ature values are required. e client interface is avail-
able to use on an as needed bases and not required for
normal operation.
• Environment: Operation of SmartScan is intended to
be conducted in a controlled environment. ermal
interferences such as sunlight, external heat sources,
blowing cold air or surfaces within camera view that
are greater than the average skin surface temperature
should be avoided.
1. GENERAL DESCRIPTION OF SmartScan

1556800.REV C SmartScan User Manual 7
2. BASIC INSTALLATION AND ASSEMBLY
NOTE:
Consult your Garrett walk-through metal detector user's
manual for basic information on installation, unit assem-
bly, and other requirements. Installation notes specic to
SmartScan are presented below. is section is intended
to provide general information for designing security
screening checkpoints.
SITE SELECTION AND REQUIREMENTS
Before choosing a site for the SmartScan-enabled walk-
through metal detector, it is important to consider the
volume and throughput requirements of patron trac,
space availability and overall environmental conditions.
SmartScan is intended to be used indoors in a controlled
environment.
• Electrical Power
Electricity is a critical element for successful, trou-
ble-free installations. Garrett metal detectors require
100-240 Volt, 50/60 Hertz power, and draw less
than one-half ampere each. Consequently, “power
load” is minimal for any group of detectors. Refer to
the setup procedure described in a later section ti-
tled, "MULTIPLE UNIT SITE INSTALLATION"
for multi- unit installations.
e use of a SmartScan-enabled Garrett walk-
through metal detector requires an additional cur-
rent draw on existing circuits. It is recommend that
no more than 20 units be on a 15A 110VAC circuit.
An AC adapter cable is provided with each Smart-
Scan to utilize power from existing walkthrough
connections.
• Physical Site
SmartScan is intended to be used indoors in a con-
trolled environment. e site must be at, level and
free from obstructions. e surface must be solid
and free from any vibration or movement. Exterior
sunlight or large objects with temperatures greater
than the operating temperature may aect tempera-
ture readings. Cold air blowing in front of Smart-
Scan should be avoided as this may alter temperature
readings.
• Checkpoint Conguration
A site must also allow for ecient spacing and con-
guration of metal detectors. As a general rule, a
rectangular block of space, 4’ wide and at least 10’
deep should be reserved for every checkpoint lane.
SmartScan detectors require sucient spacing in
front of the walk-through unit to allow for one face
to be detected at a time. Provide space in front based
on angled camera and width between units. Please
refer to the illustrations on the following pages for
configurations suggested by Garrett.
See Section 6 for additional equipment spacing
requirements and set-up information.
• Temperature Detection
In order for the digital camera to properly
detect a patron's face, any items that could
obstruct such vision must be moved. e IR camera
uses a digital image to provide temperatures from
the patron's face only, while ignoring surroundings.
Patrons should pass in front of the camera with-
out direct sunlight on their faces. Surface tempera-
tures in view of the camera should not exceed 90F
(32 C).
To ensure that SmartScan successfully records
a temperature, it is important that the face is not
obscured by hair, hats, or other objects while look-
ing up at the camera. ese obstructions will inter-
fere with SmartScan's ability to detect a febrile con-
dition.
Patrons causing alarms should be scanned with a
hand-held thermometer. In some checkpoints, this
hand-held thermal screening can also be handled by
the security person serving as the secondary screener
for metal detection. Please refer to the illustrations
on the following pages for configurations suggested by
Garrett.

8Garrett Metal Detectors
Wanding / Temp
Check Area
Staff Member
X-Ray
or
Search Table
Detector
Operator
12” (30 cm)
min
Bag Screener
X-Ray
or
Search Table
Detector
12” (30 cm)
min
Bag Screener
Pacer
Traffic Flow
10’ (304.8 cm)
min
30”
Pacing Line
SUGGESTED SINGLE LANE CONFIGURATION
Installation
Panel A
(single optic)
FIGURE 2–1
39"
(100 cm)
min

1556800.REV C SmartScan User Manual 9
30”
30”
30”
Pacer
Staff Member
Staff Member
Staff Member
X-Ray
or
Search Table
Detector
Operator Operator Operator
12” (30 cm)
min
X-Ray
or
Search Table
Detector
12” (30 cm)
min
Traffic Flow
10’ (304.8 cm)
min
Bag Screener
Bag Screener
Pacing Line
Pacer
Traffic Flow
10’ (304.8 cm)
min
Pacing Line
Pacer
Traffic Flow
10’ (304.8 cm)
min
Pacing Line
Wanding / Temp
Check Area
Wanding / Temp
Check Area
Wanding / Temp
Check Area
X-Ray
or
Search Table
Detector
12” (30 cm)
min
Bag Screener
SUGGESTED MULTI-LANE CONFIGURATION–A
Installation
Panel A
(single optic)
FIGURE 2–2
39"
(100 cm)
min
Panel A
(single optic)
39"
(100 cm)
min
Panel A
(single optic)
39"
(100 cm)
min

10 Garrett Metal Detectors
SUGGESTED MULTI-LANE, BACK-TO-BACK CONFIGURATION–B
30”
30”
30”
30”
Traffic Flow
Traffic Flow
Pacer
Staff Member
Detector
X-Ray
or
Search Table
12” (30 cm)
min
12” (30 cm)
min
Detector
Pacer
Operator
Staff Member
2” (5 cm)
min
2” (5 cm)
min
DetectorDetector
Bag Screener
Bag Screener
Bag Screener
OperatorOperator
X-Ray
or
Search Table
X-Ray
or
Search Table
X-Ray
or
Search Table
12” (30 cm)
min
12” (30 cm)
min
10’ (304.8cm)
min
Pacing Line
Traffic Flow
Traffic Flow
Pacer
Pacer
10’ (304.8cm)
min
Pacing Line
Operator
Wanding / Temp
Check Area
Wanding / Temp
Check Area
Installation
FIGURE 2–3
Panel A (single optic)
Panel A (single optic)
Panel A (single optic)
Panel A (single optic)
36"
(91 cm)
min
36"
(91 cm)
min

1556800.REV C SmartScan User Manual 11
CONTENTS/PARTS LIST
Contents:
1. Power cord jumper
2. RS485 cable
3. Warranty card
4. Quick Start guide
5. Wire ties and tie anchors
(1) Power cord jumper
(1) Warranty Card (1) Quick Start Guide
(1) RS485 cable
(3) wire ties
(3) tie anchors
5
2
4
3
1

12 Garrett Metal Detectors
UNIT ASSEMBLY
is section covers installation of SmartScan into existing
Garrett walkthrough metal detectors, as well as proper
methods to stabilize the detector unit.
Note: When SmartScan is purchased as part of a com-
plete walkthrough unit, the detector assembly process
should be followed that is detailed in the Garrett walk-
through metal detector's user manual. e process that
follows provides details of installing a SmartScan ermal
Screening Unit into an existing Garrett detector.
• Installation into Existing Garrett Walkthrough
e following steps are required to install the SmartScan
ermal Screening Unit into an existing Garrett MZ
6100 or PD 6500i walk-through metal detector.
1. Turn o the walkthrough unit and disconnect AC
power.
2. With two people, carefully lower the walkthrough
unit onto the ground with the detection unit face
down.
3. Unscrew the four screws that secure the crosspiece
to the walk-through panels and remove the cross-
piece, leaving the screws in their panel holes to
help align the SmartScan detection unit. Install the
SmartScan unit by positioning its mounting holes
onto the screws and then partially tightening
them. Stand the walk-through unit up and then
fully tighten the SmartScan mounting screws to
ensure the walk-through unit is level with all four
feet making contact with the oor.
Note: SmartScan adds 25 lbs. of weight once
installed, so the unit will feel signicantly heavier
when standing up the walkthrough. Use caution
when lifting.
4. Open the walk-through detection head door panel
and remove existing AC cable by disconnecting it
from the power supply and the side panel. en
remove the controller module cover held by three
screws (Figure 2-4).
Install the RS485 cable and remove the rubber
plug from the inside of the control box (Figure
2-5). Run the RS485 cable through the top.
Replace the controller module cover with the
three screws.
5. Using the power cord jumper that comes with
SmartScan, connect the plug into the side panel
and connect the shorter cable length receptacle
(Figure 2-6) into the power supply (Figure 2-7).
Feed the longer cable length receptacle up through
the hole in the detection unit along with the
RS485 cable (Figure 2-8). Close the detection
head door.
FIGURE 2-4
FIGURE 2-6
Installation
AC Cable
ree screws
FIGURE 2-5
RS485 cable
Remove rubber plug
Receptacle
Plug
Power Supply
Side Panel
FIGURE 2-7
FIGURE 2-8

1556800.REV C SmartScan User Manual 13
6. Open the SmartScan door panel, remove the
rubber plug and feed both the power and the
RS485 cables through the hole into the Smart-
Scan detection unit. Run the power cable over the
battery source and plug it in behind the controller
cover. Next, plug the RS485 cable into the Smart-
Scan controller board. Organize loose cable into
the small open area underneath the feed through
hole. Close the SmartScan door panel. (Figure
2-9).
7. Remove and reuse the screws to mount the
provided tie anchors in the locations indicated by
the arrows in Figure 2-10. Once anchors are
screwed in place, secure the loose wires to the
anchors using the cable ties provided.
8. Reconnect the AC power to the wall outlet and
turn on the PD 6500i/MZ 6100 walkthrough
unit.
STABILIZING
e SmartScan-enable walk-through metal detector may
be bolted directly to the oor using the holes in the unit’s
boot. Alternately, optional adhesive mounting plates or
stabilizer bar may be used.
Stabilizing the unit is particularly important in loca-
tions where the oor slopes or tilts, disorderly crowds,
high winds, etc., are possible. It is recommended that the
unit be tested for functionality and interference prior to
permanent mounting.
INSTALLATION COMPLETION
Complete installation of the SmartScan ermal Screen-
ing Unit by warming up the system and conducting
ten sample screenings. is process is fully described in
"Operation" (Section 6 of this manual).
SmartScan does not ship with a fully charged battery.
It is therefore important to fully charge it before using
without AC connected. While SmartScan is now ready
for use, it is important to initially operate on AC power
to allow for at least 16 hours to fully charge the battery
before using remotely without AC.
Installation
Loose cable
Power cable connection
RS485 connection
FIGURE 2-10

14 Garrett Metal Detectors
DESCRIPTION OF VISUAL INDICATIONS
e SmartScan ermal Screening Unit provides status
information to the operator via its nine LED lights (see
Figure 3-1). Note that the LED information displayed on
the exit side is often more detailed than what is seen on
the entry side of the SmartScan unit.
• Boot-Up
Push and release the SmartScan power button
to power on the unit (see Figure 3-2). e unit
checks LEDs (red, green, and blue) with a quick
cycle on both sides of the unit. e LED 2 on the
exit side will show a single blinking yellow LED
on the light bar. is will blink yellow approxi-
mately 50 seconds and turns to solid yellow.
• Warm-Up Mode
e LED 3 will then blink yellow for approxi-
mately 10 seconds before turning solid. LED 4
will then ash yellow for 10 second and then turn
solid. All nine LEDs will then appear and turn
solid yellow. As the SmartScan camera unit warms
up, these yellow LEDs will gradually disappear at
the countdown nears completion. When count-
down is complete, all nine LEDs will be white.
• Errors During Startup
If the LED 2 stays blinking yellow for several min-
utes, this indicates a communication error (i.e.,
loose cable or other misconnection). An error is
indicated by LED 3 or 4 changing from yellow
to red during the warm-up mode. If LED 3 or
4 turns red, this indicates a hardware connection
error (i.e., thermal or digital camera error).
• Temperature Samples
Once the warm-up mode is complete, Smart-
Scan shows nine white LEDs and will require 10
temperature samples. Collect samples by walk-
ing 10 people through the walkthrough starting
from a distance of 10 feet in front of the SmartScan
unit. e white LEDs will decrease as each sample
is taken. Note that there are only nine LEDs for 10
samples, so LED 9 will disappear after two sam-
ples are taken. Alternately, 1 person whose temp
has been veried to be in the acceptable range can
be scanned 10 times.
Once the samples are complete, Smart-
Scan’s LEDs will turn blue with a single rolling
LED across the light bar on the entry side and
(5) solid colored LEDs on the exit side. e unit
is now ready for operation. Alternate lights may
be displayed if in "Lightbar Mode: Simple" as
described later in Section 4, DEFAULT
SETTINGS / INFORMATION DISPLAYS.
• Operation
During operation, high temperature and error
indications will only display on the LEDs on the
exit side of the SmartScan unit.
LED color indicators on exit side during opera-
tion are dened below:
• Blue LEDs: solid blue indicates that the
system is ready and scanning for faces. LEDs
on the entry side should be solid with a single
scrolling LED across the light bar.
• Green LEDs: solid green indicates face
detection and that normal temperature has
been taken (seen on both sides of unit)
• Yellow LEDs: indicates a low temperature or
non-read of temperature (seen only on
exit side of LED display)
• Red LEDs: indicates high temperature (seen
only on exit side of LED display)
See "OPERATION" section later in this manual
for more functional descriptions of LEDs during
operation and for alternate LED colors available.
• Battery Status / Battery Percentage
LED 1 is used for battery status during operation.
A single yellow LED indicates the SmartScan unit
has approximately 30% battery life remaining. A
single blinking red LED indicates the unit has less
than 10% battery life. While charging the battery,
LED 1 on the exit side will show green, yellow or
red accordingly indicating the battery status.
3. VISUAL AND AUDIO INDICATORS
FIGURE 3-1, Exit Side
1 2 3 4 5 6 7 8 9
Battery Status LED

1556800.REV C SmartScan User Manual 15
Note: SmartScan will cease operating on its inter-
nal battery power when the Garrett walk-through
metal detector is plugged into AC power. If AC
power is disconnected during operation, LED 1
on the exit side will show green, yellow, or red.
• Power Down
Hold down the SmartScan unit's power button for
approximately three seconds. Once the button is
released, a power-down alert will be heard. e
nine LED lights turn to yellow and then slowly
disappear from right to left on the exit side as the
unit powers down.
DESCRIPTION OF AUDIO RESPONSES
• Power On / Audio On
e SmartScan detector unit will give a three-
tone audio sound when turned on ranging from low
pitch to high pitch. is sound is the same for Power
On as well as Audio On.
• Power O / Audio O
When the power is turned on, the SmartScan unit will
give a three-tone audio sound, ranging from high
pitch to low pitch. is sound is the same for Power
O as well as Audio O.
• Feedback Audio
When the SmartScan system initially detects a face
and records the rst temperature value, there will be
a single high pitch tone. is tone can be enabled or
disabled from the Garrett client interface under
"Feedback Audio". Default value is disabled. For
more info on Feedback Audio reference DEFAULT
SETTINGS/INFORMATION DISPLAYS
• Low Temp/Non-Read Audio
Low temp or non-read audio tones can be heard as
two tones, from high pitch to low pitch. is will be
heard when a detected temperature is lower than the
customizable temperature set point. e non-read
sound can only be heard when SmartScan is
connected to a Garrett walkthrough that is turned on.
• High Temp Audio
A person with a temperature higher than the temper-
ature set point will hear three high pitch tones for
high temp. e set point is set using the Garrett client
interface for both the "Multi Scan" Algorithm and
the "Statistical" Algorithm.
SMARTSCAN BASIC CONTROLS
• Power ON/OFF
Press and release the power button to turn the Smart-
Scan unit on. Press and hold the power button for
approximately three seconds and release to power o
the unit. e power button is located on the lower
right corner on the entry side of the SmartScan light
bar (see Figure 3-2).
Refer to "Installation Completion" in Section 2
for details on the SmartScan system warm-up process.
• Audio ON/OFF
Press and release the volume button to turn the
volume on and o. A three pitch audio tone will
sound for conrmation. e volume button is lo-
cated on the lower left corner on the entry side of the
SmartScan light bar (see Figure 3-2).
• Checking Battery Status
To check the SmartScan unit's battery status at any
time, quickly press and release the unit's power/bat-
tery button. All green LEDs on the exit side indicate
a 100% battery charge. At less than full charge, fewer
green LEDs will be lit.
When the internal battery has less than 30% life
remaining, the LEDs will be a yellow. When the bat-
tery has less than 10% life remaining, the LEDs will
be red.
Controls/Displays/Alarms
FIGURE 3-2, Patron Side (Entry Side) Power /
Battery Check
Button
Volume
ON / OFF
Button

16 Garrett Metal Detectors
DEFAULT SETTINGS
Temperature Unit: °F
Algorithm: Statistical
Oset High: 1.5° Above Mean (97.6°F default)
Low: 96.5°F non-adjustable
Retain Images: Disabled
Display Images: Disabled
Feedback Audio: Disabled
Lights Duration: 2 seconds
Not Shown on default settings:
Multi Scan Limits: High 99.0°F [37.2°C]
Low 96.5°F [35.8°C]
INFORMATION DISPLAYS
e Garrett SmartScan client interface can be used to
obtain useful information while in operation and to set
customized values. It should be noted that if this window
is closed, it will automatically restart in ~10-30 seconds.
However, all Counts and Advanced Data will be lost.
e following describes the information available
with the SmartScan system. See Figure 4-1 for reference.
• Temperature
e temperature displayed in this section is the
maximum temperature that was recorded while the
face was detected and in view of both the digital and
IR camera. e temperature displayed on the actual
image (if shown) is the rst temperature recorded as
soon as the face was detected. e embedded articial
intelligence software is able to track a face once iden-
tied and continue to record temperatures as a person
walks closer and closer to SmartScan.
e closer the person is to SmartScan while in cam-
era view, the more accurate the temperature readings
will be. Sometimes, the initial temp shown in the
photo is not the most accurate since it is typically the
rst temp recorded at a distance.
e temperature background will show green
when the temperature is within the acceptable range
according to the settings in the Algorithm section. It
will show yellow for a low temp and show red for a
high temp read. A non-read shows the previous read-
ing.
• Counts
e Counts section shows the number of Scans and
Warnings that have occurred during operation. e
“Scans” are the number of people that have correctly
been identied by the AI software with a temperature.
“Warnings” are the number of times an abnormal
temperature has been recorded (high temp) according
4. DEFAULT SETTINGS / INFORMATION DISPLAYS
FIGURE 4-1 This illustration depicts the settings that are visible after the Gear Box icon has been clicked once.

1556800.REV C SmartScan User Manual 17
to the settings in the Algorithm section. Selecting the
“Reset Counts” button will reset all counts back to
zero as well as the Misreads and Standard Deviation.
• Question Mark
Click the question mark icon to obtain specic
software details about the current revision of the
Garrett SmartScan client and the Controller Board.
• Settings (“Gear Box”)
Click on the gear box icon to hide or display all
adjustable parameters in the Settings section.
• Advanced Data
e Advanced Data section shows statistical data
that can be used for analyzing your environment.
e “Misreads” are based on the number of actual
people that passed through the SmartScan and have a
tempature lower than the set point.
e “Mean” is to help identify what the average
mean temperature is for all the people that have
walked through the SmartScan system. is value will
reset to 97.6°F when restarted.
“Std Dev” is the standard deviation from the mean
that is recorded for each person walking through the
SmartScan unit. is value will reset to 0.0 when re-
started.
e “Histogram of Temperatures” graph can be
used as a quick guide to visually see the temperatures
recorded as operating time progresses. is will assist
in providing an indication of the environment if set-
tings need to be adjusted. Click once on the graph
itself and the graph image will increase in size for
easier viewing.
SETTINGS
e "Settings" section (see Figure 4-1) contains all
the adjustable parameters that can be made with the
SmartScan system. Any changes made to this section
are saved automatically.
• Temperature Unit
Operator can select between displaying units of
patron temperature values in either Fahrenheit
or Celsius. When changing units, the system will
require a brief period of approximately 30 seconds for
this change to take place.
• Algorithm
Use this drop-down menu to select one of two
scanning options, Multi-Scan or Statistical.
• Multi-Scan
e SmartScan unit scans patrons multiple times
between the time the patron rst steps into the
eld of view and the time the patron exits the eld
of view.
Multi-Scan algorithm compares all tem-
perature values collected during the pass and
reports the maximum of these values. e
algorithm then compares this temperature value
with the High Limit and Low Limit values that
can be set in the conguration area of the client in-
terface. ese are values for the highest and lowest
“normal” temperatures. e end user can change
these values to suit their application but the limits
do not otherwise change.
Example: if a patron generates temperature read-
ings of 97.8°F, 97.9°F, 97.8°F, 98.1°F and 98°F,
this algorithm will show that the patron tempera-
ture was 98.1°F.
e LEDs will indicate whether the patron tem-
perature falls within normal range, is too high or
too low.
IMPORTANT: Understanding Febrile Temper-
ature
CDC guidelines for the Denitions of Symp-
toms for Reportable Illness uses 100.4° F [38°C]
as a febrile core body temperature. However, since
technologies like SmartScan and typical hand-
held IR thermometers are surface body tempera-
ture scanners, the alarm threshold should reect
an equivalent surface body temperature. Tem-
peratures measured by surface body temperature
scanners typically read about 1° Fahrenheit lower
than the core body temperatures referenced in the
CDC's guidelines (this may vary slightly in un-
stable environmental conditions (i.e. presence of
cold wind, direct sunlight, etc.)) So, the CDC fe-
brile core temperature of 100.4° F [38°C] would
be comparable to a 99.4° F [37.4°C] surface tem-
perature reading.
Setting your SmartScan to a multi-scan alarm
threshold of 100.4° F is unlikely to detect a febrile
individual whose surface temperature reaches fe-
brile levels at only 99.4° F. erefore, users wish-
ing to follow CDC guidelines should set their
alarm threshold to 99.4° F to better account for
the dierence in surface and core body tempera-
tures. See Figure 4-2 for reference.

18 Garrett Metal Detectors
• Statistical
e SmartScan unit uses the reported tempera-
ture readings from all patrons within a session to
come up with an average temperature. e statis-
tical algorithm then sets the temperature limits
based on a xed oset from this average tempera-
ture. is oset is available to adjust for the end
user as Oset Above Mean in the settings area of
the client interface only when Statistical is selected
as the algorithm. e high and low limit elds
are hidden when algorithm is not Multi-Scan,
however, the default value for low temperature is
96.5°F and the starting value for high temperature
is 97.6°F, plus the oset value, which by default is
99.1°F (97.6°F plus 1.5 oset).
For example, the average for a morning ses-
sion is calculated to be 97.2°F. If the oset above
mean is set to 1.5, anything above 98.7°F will
be agged as a high temp. On this same unit,
the afternoon session average patron tempera-
ture might rise up to 97.9°F. is will automati-
cally change the normal range of temperature.
For the afternoon session, temperature readings
above 99.4°F will be agged as high temp. Any
FIGURE 4-2

1556800.REV C SmartScan User Manual 19
temperatures below 96.5°F will be agged as a low
temp. is value is not adjustable in "statistical"
mode. e statistical algorithm works to minimize
warning rates and ag true outliers rather than
absolute good or bad temperatures. is algorithm
allows some uctuation in the average patron tem-
perature without aecting the warning rate.
• Retain Images
Select this feature to retain the images in the back-
ground for later reference. e images will be saved on
the hard drive of the computer and can be accessed by
using the folder location on the desktop called “Stored
SmartScan Images”. If this is not selected, then the im-
ages will not be stored in memory. Images stored in
memory will clear after 7 days of operation.
• Display Images
Select this check box to show the image of
the person whose temperature was most recently
recorded. is will maintain the image in view until
the next person is scanned with a temperature. At this
point, the previous image will be replaced. is does
not store the images anywhere else in the system and
the image cannot be retrieved once it is replaced with
another one. Check the “Retain Images” box to store
images for later reference.
• Feedback Audio
is is an audio option to allow for a single, high
pitch sound to be made when a face is identied and
an initial temperature was recorded. is sound will
repeat each time a new face is detected or if the same
face was detected, then lost and detected again. is
sound will coincide with the image shown on the client
software if “Display Images” is enabled.
• Light Bar Mode
Click to select either "Simple" or "Advanced" light
bar mode.
• Simple Mode
In this mode, the operator will see only red and
green LED indications on the light bar as a patron
passes under the SmartScan unit. A scrolling green
light bar on the entry side indicates the system is
ready and scanning for faces. Solid green LEDs on
the entry side indicates face detection and normal
temp. Red LEDs on the exit side indicate high tem-
perature, low temperature or non-read.
• Advanced Mode
In this mode, the operator sees four possible LED
color indications on the light bar. Blue indicates the
system is ready. Green indicates temperature detec-
tion. Yellow indicates low temperature or a non-
read. Red indicates high temperature.
• Lights Duration
e lights on the operator side can be adjusted to
stay on for a select period of time if a high temp or
non-temp was detected. By default, the low temp/non-
read or high temp lights on the operator side will stay
lit for at least 2 seconds when an event occurs. Select
the Lights Duration drop box and chose from 1-4 sec-
onds from the drop down menu. e lights on the op-
erator side will stay on for the period of time selected
when a low temp/non-read or high temp is detected.
Peripheral notes on the bottom of the client can be
seen to help provide information to the operator while
viewing the client.
• Power Source
e Power Source note at the bottom of the client
interface will indicate when AC is connected and the
battery is charging by denoting “AC”. If the AC power
has been disconnected and the system is operating on
battery, “Battery” will be displayed.
• Battery
e Battery note indicates the total charge left in the
battery. 100% means it is fully charged and 0% means
the system will shut down in a few minutes. Pushing
and quickly releasing the power button also gives an
indication for the amount of charge left in the system.
• System Status
System Status can either be “Ready” or “Not Ready”
with the following reasons provided in parentheses.
• Not Ready (Camera Interface) – SmartScan is
unable to communicate with the WLIR analysis
program.
• Not Ready (Light bar Interface) – SmartScan is
unable to communicate with Controller Board
• Not Ready (Cameras) – One (or both) of the
cameras is not functioning properly.
• Not Ready (Preheating: X more min) and Not
Ready (Sampling: X left) indicate the current
operation of the unit.

20 Garrett Metal Detectors
Multiple walk-through metal detector operation refers to
units operating within 25' to 100' of each other. Refer to
your Garrett walkthrough user manual for details on best
installation practices to handle certain power require-
ments and to avoid cross talk (interference among units).
Detectors installed with Garrett SmartScan units will op-
erate eciently in the scenarios presented in the user's
manual. It is recommended to keep SmartScan-enabled
detectors side by side (see Figure 5-1).
Do not angle a SmartScan-enable detector in such
a way that its IR camera might detect temperatures of
patrons in an adjacent line.
5. MULTIPLE UNIT SITE INSTALLATION
FIGURE 5-1
Proper orientation of SmartScan detectors Improper orientation of SmartScan detectors