GE JP3021 Operating instructions

Write the model and serial
numbers here:
Model #_________________
Serial # _________________
You can find them on a label
under the cooktop.
OWNER’S MANUAL
AND INSTALLATION
INSTRUCTIONS
COOKTOP
Radiant
49-2000738 Rev. 0 05-20 GEA
JP3021
GE is a trademark of the General Electric Company. Manufactured under trademark license.
ENGLISH/FRANÇAIS/ESPAÑOL
SAFETY INFORMATION .......... 3
USING THE COOKTOP
Cooktop Features....................... 5
Radiant Glass Cooktop .................. 6
Surface Elements ....................... 6
Cookware.............................. 7
Home Canning Tips ..................... 8
CARE AND CLEANING
INSTALLATION INSTRUCTIONS
Safety .................................11
Pre-Installation Checklist ................13
Preparing the Opening ..................14
Installing the Cooktop...................15
Electrical Connections...................16
Checklists..............................17
TROUBLESHOOTING TIPS........18
LIMITED WARRANTY ............ 22
ACCESSORIES .................... 23
CONSUMER SUPPORT ...........24

249-2000738 Rev. 0
THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.
Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family.
We take pride in the craftsmanship, innovation and design that goes into every GEAppliances
product, and we think you will too. Among other things, registration of your appliance ensures that we
can deliver important product information and warranty details when you need them.
Register your GE appliance now online. Helpful websites and phone numbers are available in the
Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed registration
card included in the packing material.

49-2000738 Rev. 0 3
READ AND SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
SAFETY INFORMATION
WARNING Read all safety instructions before using the product. Failure to follow these instructions may result
in fire, electrical shock, serious injury or death.
WARNING GENERAL SAFETY INSTRUCTIONS
Ŷ 8VHWKLVFRRNWRSRQO\IRULWVLQWHQGHGSXUSRVHDV
described in this Owner’s Manual.
Ŷ %HVXUH\RXUFRRNWRSLVSURSHUO\LQVWDOOHGDQG
grounded by a qualified installer in accordance with
the provided installation instructions.
Ŷ 'RQRWDWWHPSWWRUHSDLURUUHSODFHDQ\SDUWRI\RXU
cooktop unless it is specifically recommended in this
manual. All other servicing should be performed by
a qualified technician.
Ŷ %HIRUHSHUIRUPLQJDQ\VHUYLFHXQSOXJWKHFRRNWRS
or disconnect the power supply at the household
distribution panel by removing the fuse or switching
off the circuit breaker.
Ŷ 'RQRWOHDYHFKLOGUHQDORQH²FKLOGUHQVKRXOGQRW
be left alone or unattended in an area where the
cooktop is in use. They should never be allowed to
climb, sit or stand on any part of the cooktop.
Ŷ
CAUTION
'RQRWVWRUHLWHPVRILQWHUHVWWR
FKLOGUHQDERYHWKHFRRNWRS²FKLOGUHQFOLPELQJRQWKH
cooktop to reach items could be seriously injured.
Ŷ 8VHRQO\GU\SRWKROGHUV²PRLVWRUGDPSSRW
holders on hot surfaces may result in burns from
VWHDP'RQRWOHWSRWKROGHUVWRXFKKRWVXUIDFH
XQLWVRUKHDWLQJHOHPHQWV'RQRWXVHDWRZHORU
other bulky cloth in place of pot holders.
Ŷ 1HYHUXVH\RXUFRRNWRSIRUZDUPLQJRUKHDWLQJWKH
room.
Ŷ 'RQRWWRXFKVXUIDFHHOHPHQWV7KHVHVXUIDFHV
may be hot enough to burn even though they are
GDUNLQFRORU'XULQJDQGDIWHUXVHGRQRWWRXFK
or let clothing or other flammable materials contact
the surface elements or areas nearby the surface
elements; allow sufficient time for cooling first.
Ŷ 3RWHQWLDOO\KRWVXUIDFHVLQFOXGHWKHFRRNWRSDQG
areas facing the cooktop.
Ŷ 'RQRWKHDWXQRSHQHGIRRGFRQWDLQHUV3UHVVXUH
could build up and the container could burst,
causing an injury.
Ŷ &RRNPHDWDQGSRXOWU\WKRURXJKO\²PHDWWRDWOHDVW
an internal temperature of 160°F and poultry to at
least an internal temperature of 180°F. Cooking
to these temperatures usually protects against
foodborne illness.
WARNING KEEP FLAMMABLE MATERIALS AWAY FROM THE COOKTOP
Failure to do so may result in fire or personal injury.
Ŷ 'RQRWVWRUHRUXVHIODPPDEOHPDWHULDOVQHDU
the cooktop, including paper, plastic, pot holders,
linens, wall coverings, curtains, drapes and gasoline
or other flammable vapors and liquids.
Ŷ 1HYHUZHDUORRVHILWWLQJRUKDQJLQJJDUPHQWVZKLOH
using the cooktop. These garments may ignite if
they contact hot surfaces causing severe burns.
Ŷ 'RQRWOHWFRRNLQJJUHDVHRURWKHUIODPPDEOH
materials accumulate in or near the cooktop.
Grease on the cooktop may ignite.

449-2000738 Rev. 0
SAFETY INFORMATION
READ AND SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
How to Remove Protective Shipping Film and Packaging Tape
Carefully grasp a corner of the protective shipping film
with your fingers and slowly peel it from the appliance
VXUIDFH'RQRWXVHDQ\VKDUSLWHPVWRUHPRYHWKHILOP
Remove all of the film before using the appliance for the
first time.
To assure no damage is done to the finish of the
product, the safest way to remove the adhesive from
packaging tape on new appliances is an application of
a household liquid dishwashing detergent. Apply with a
soft cloth and allow to soak.
NOTE: The adhesive must be removed from all parts. It
cannot be removed if it is baked on.
WARNING COOKTOP SAFETY INSTRUCTIONS
Ŷ ,QWKHHYHQWRIDILUHGRQRWXVHZDWHURUJUHDVHRQ
ILUHV1HYHUSLFNXSDIODPLQJSDQ7XUQWKHFRQWUROV
off. Smother a flaming pan on a surface unit by
covering the pan completely with a well-fitted lid,
FRRNLHVKHHWRUIODWWUD\8VHDPXOWLSXUSRVHGU\
chemical or a foam-type fire extinguisher.
Ŷ 1HYHUOHDYHWKHVXUIDFHXQLWVXQDWWHQGHGDWPHGLXP
RUKLJKKHDWVHWWLQJV%RLORYHUVFDXVHVPRNLQJDQG
greasy spillovers that may catch on fire.
Ŷ 1HYHUOHDYHRLOXQDWWHQGHGZKLOHIU\LQJ,IDOORZHG
to heat beyond its smoking point, oil may ignite
resulting in fire that may spread to surrounding
FDELQHWV8VHDGHHSIDWWKHUPRPHWHUZKHQHYHU
possible to monitor oil temperature.
Ŷ 7RDYRLGVSLOORYHUDQGILUHXVHDPLQLPXPDPRXQW
of oil when shallow pan-frying and avoid cooking
frozen foods with excessive amounts of ice.
Ŷ 8VHWKHSURSHUSDQVL]HVHOHFWFRRNZDUHKDYLQJ
flat bottoms large enough to cover the surface
heating element. The use of undersized cookware
will expose a portion of the surface unit to direct
FRQWDFWDQGPD\UHVXOWLQLJQLWLRQRIFORWKLQJ3URSHU
relationship of cookware to surface unit will also
improve efficiency.
Ŷ 7RPLQLPL]HWKHSRVVLELOLW\RIEXUQVLJQLWLRQRI
flammable materials and spillage, the handle of a
container should be turned toward the center of the
range without extending over nearby surface units.
WARNING RADIANT COOKTOP SAFETY INSTRUCTIONS
Ŷ 2QO\FHUWDLQW\SHVRIJODVVJODVVFHUDPLF
earthenware or other glazed containers are suitable
for cooktop service; others may break because of
the sudden change in temperature.
Ŷ 8VHFDUHZKHQWRXFKLQJWKHFRRNWRS7KHJODVV
surface of the cooktop will retain heat after the
controls have been turned off.
Ŷ 'RQRWFRRNRQDEURNHQFRRNWRS,IWKHJODVV
cooktop should break, cleaning solutions and
spillovers may penetrate the broken cooktop and
create a risk of electric shock. Contact a qualified
technician immediately.
Ŷ $YRLGVFUDWFKLQJWKHJODVVFRRNWRS7KHFRRNWRS
can be scratched with items such as knives,
sharp instruments, rings or other jewelry, and
rivets on clothing.
Ŷ 'RQRWSODFHRUVWRUHLWHPVWKDWFDQPHOWRUFDWFK
fire on the glass cooktop, even when it is not being
used. If the cooktop is inadvertently turned on, they
may ignite. Heat from the cooktop or oven vent after
it is turned off may cause them to ignite also.
Ŷ 8VHFHUDPLFFRRNWRSFOHDQHUDQGQRQVFUDWFK
cleaning pad to clean the cooktop. Wait until the
cooktop cools and the indicator light goes out
before cleaning. A wet sponge or cloth on a hot
surface can cause steam burns. Some cleaners can
produce noxious fumes if applied to a hot surface.
Read and follow all instructions and warnings on the
cleaning cream label. NOTE: Sugary spills are an
exception. They should be scraped off while still hot
using an oven mitt and a scraper. See the Cleaning
the Glass Cooktop section for detailed instructions.

49-2000738 Rev. 0 5
Throughout this manual, features and appearance may vary from your model.
Cooktop Features
USING THE COOKTOP: Cooktop Features
Feature Index (Features and appearances may vary.) Explained on page
'XDO6XUIDFH(OHPHQW
6LQJOH6XUIDFH(OHPHQW
6XUIDFH(OHPHQW&RQWURO.QREV
+RW6XUIDFH,QGLFDWRU/LJKW
³2Q´,QGLFDWRU/LJKW

649-2000738 Rev. 0
Radiant Glass Cooktop
Surface Elements
USING THE COOKTOP:5DGLDQW*ODVV&RRNWRS6XUIDFH(OHPHQWV
Throughout this manual, features and appearance may vary from your model.
The radiant cooktop features heating units beneath a
smooth glass surface.
NOTE: A slight odor is normal when a new cooktop is
used for the first time. It is caused by the heating of new
parts and insulating materials and will disappear in a
short time.
NOTE: On models with light-colored glass cooktops, it is
normal for the cooking zones to change color when hot
or cooling down. This is temporary and will disappear as
glass cools to room temperature.
The surface element will cycle on and off to maintain
your selected control setting.
It is safe to place hot cookware (from the oven or
surface) on the glass cooktop when the surface is cool.
Even after the surface elements are turned off, the
glass cooktop retains enough heat to continue cooking.
To avoid overcooking, remove pans from the surface
elements when the food is cooked.
Avoid placing utensils that could become hot or plastics
that could melt on the surface element until it has cooled
completely.
Ŷ:DWHUVWDLQVPLQHUDOGHSRVLWVDUHUHPRYDEOHXVLQJ
the cleaning cream or full strength white vinegar.
Ŷ8VHRIZLQGRZFOHDQHUPD\OHDYHDQLULGHVFHQWILOP
on the cooktop. The cleaning cream will remove this
discoloration.
Ŷ'RQ¶WVWRUHKHDY\LWHPVDERYHWKHFRRNWRS,IWKH\
drop onto the cooktop, they can cause damage.
Ŷ'RQRWXVHWKHVXUIDFHDVDFXWWLQJERDUG
How to Set
3XVKWKHNQREGRZQDQGWXUQLQ
either direction to the setting you
want. When the control is in any
position other than Off, it may be
rotated without pushing it down.
At Off, Hi, Lo and Simmer,
the control clicks into position.
You may hear slight clicking sounds during cooking,
indicating the control is keeping the power level you set.
The controls for the radiant surface elements can be set
anywhere between Lo or Simmer and Hi for an unlimited
number of heat settings. With the infinite switch, the
element cycles on and off to maintain your selected
control setting.
The On indicator light will glow when any surface
element is on.
A Hot Surface indicator light will glow when any radiant
element is turned on and will remain on until the surface
is cooled to approximately 150°F.
NOTE:
Ŷ,WFRPHVRQZKHQWKHHOHPHQWLVKRWWRWKHWRXFK
Ŷ,WVWD\VRQHYHQDIWHUWKHHOHPHQWLVWXUQHGRII
Ŷ,WJORZVEULJKWO\XQWLOWKHHOHPHQWLVFRROHGWR
approximately 150°F.
Ŷ%HVXUH\RXWXUQWKHFRQWURONQREWR2IIZKHQ\RX
finish cooking.
Always place the pan in the center of
the surface unit you are cooking on.
1HYHUFRRNGLUHFWO\RQWKHJODVV
Always use cookware.
'RQRWVOLGHFRRNZDUHDFURVV
the cooktop because it can
VFUDWFKWKHJODVV²WKHJODVV
is scratch-resistant, not
scratch proof.

49-2000738 Rev. 0
Dual Surface Element (on some models)
The left front surface element has 2 cooking sizes to
select from so you can match the size of the element to
the size of the cookware you are using.
To use the large surface element, turn the SELECTOR
knob to 3XVKGRZQDQGWXUQWKHFRQWURONQREWRWKH
desired setting. The element will heat the entire area
contained by the larger circle.
To use the small surface element, turn the SELECTOR
knob to 3XVKLQDQGWXUQFRQWURONQREWRWKHGHVLUHG
setting. The element will only heat the area inside the
smaller circle.
Surface Elements Cycle On and Off
Surface elements will cycle on and off to maintain the
temperature you have selected.
All radiant surface elements have a temperature limiter
that protects the glass cooktop from getting too hot.
The temperature limiter may cycle the elements off while
cooking if:
ŶThe pan boils dry.
ŶThe pan bottom is not flat.
ŶThe pan is off-center.
ŶThere is no pan on the element.
Surface Elements (Cont.)
USING THE RANGE: Surface Elements

849-2000738 Rev. 0
Cookware for Radiant Glass Cooktop
The following information will help you choose cookware which will give good performance on glass cooktops.
NOTE: Follow all cookware manufacturer’s recommendations when using any type of cookware on the ceramic cooktop.
Stainless Steel:
recommended
Aluminum:
heavy weight recommended
Good conductivity. Aluminum residues
sometimes appear as scratches on the
cooktop but can be removed if cleaned
LPPHGLDWHO\%HFDXVHRILWVORZPHOWLQJ
point, thin weight aluminum should not
be used.
Copper:
recommended
Copper Bottom:
usable, but not recommended
Copper may leave residues which can
appear as scratches. The residues can
be removed, as long as the cooktop
is cleaned immediately. However, do
not let these pots boil dry. Overheated
metal can bond to glass cooktops. An
overheated copper bottom pot will leave
a residue that will permanently stain the
cooktop if not removed immediately.
Porcelain Enamel-Covered
Cast Iron:
recommended
As long as the cookware is covered
completely with porcelain enamel, this
cookware is recommended. Caution is
recommended for cast-iron cookware
that is not completely covered with
smooth porcelain enamel, since it may
scratch the glass ceramic cooktop.
Glass-ceramic:
usable, but not recommended
3RRUSHUIRUPDQFH0D\VFUDWFKWKH
surface.
Stoneware:
usable, but not recommended
3RRUSHUIRUPDQFH0D\VFUDWFKWKH
surface.
8VHSDQVWKDWPDWFKWKHGLDPHWHURIWKH
surface element. Cooking performance
will not be as good if the cookware is
either smaller or larger than the surface
element.
Check pans for flat bottoms by
using a straight edge.
3DQVZLWKURXQGHGFXUYHG
ridged or warped bottoms are
not recommended.
For Best Results
Ŷ 3ODFHRQO\GU\SDQVRQWKHVXUIDFHHOHPHQWV'RQRW
place lids on the surface elements, particularly wet lids.
Wet pans and lids may stick to the surface when cool.
Ŷ 'RQRWXVHZRNVWKDWKDYHVXSSRUWULQJV7KLVW\SHRI
wok will not heat on glass surface elements.
Ŷ :HUHFRPPHQGWKDW\RXXVHRQO\DIODWERWWRPHG
wok. They are available at your local retail store. The
bottom of the wok should have the same diameter as
the surface element to ensure proper contact.
Ŷ 6RPHVSHFLDOFRRNLQJSURFHGXUHVUHTXLUHVSHFLILF
cookware such as pressure cookers or deep-fat
fryers. All cookware must have flat bottoms and be
the correct size.
'RQRWSODFHZHWSDQVRQWKHJODVVFRRNWRS
'RQRWXVHZRNVZLWKVXSSRUWULQJVRQWKHJODVVFRRNWRS
8VHIODWERWWRPHGZRNVRQWKHJODVVFRRNWRS
USING THE COOKTOP: Cookware for Radiant Glass Cooktop

49-2000738 Rev. 0 9
USING THE RANGE: Home Canning Tips
Home Canning Tips
3RWVWKDWH[WHQGEH\RQGƎRIWKHVXUIDFHHOHPHQW¶V
circle are not recommended for most surface cooking.
However, when canning with water-bath or pressure
canner, larger-diameter pots may be used. This is
because boiling water temperatures (even under
pressure) are not harmful to the cooktop surfaces
surrounding the surface elements.
+2:(9(5'212786(/$5*(',$0(7(5
&$11(562527+(5/$5*(',$0(7(53276)25
)5<,1*25%2,/,1*)22'627+(57+$1:$7(5
0RVWV\UXSRUVDXFHPL[WXUHV²DQGDOOW\SHVRIIU\LQJ²
cook at temperatures much higher than boiling water.
Such temperatures could eventually harm the glass
cooktop surfaces.
%HVXUHWKHFDQQHUILWVRYHUWKHFHQWHURIWKHVXUIDFH
element. If your cooktop or its location does not allow
the canner to be centered on the surface element, use
smaller-diameter pots for good canning results.
)ODWERWWRPHGFDQQHUVPXVWEHXVHG'RQRWXVH
canners with flanged or rippled bottoms (often found
in enamelware) because they don’t make enough
contact with the surface elements and take a long time
to boil water.
3. When canning, use recipes and procedures from
reputable sources. Reliable recipes and procedures
are available from the manufacturer of your canner;
PDQXIDFWXUHUVRIJODVVMDUVIRUFDQQLQJVXFKDV%DOO
DQG.HUUEUDQGDQGWKH8QLWHG6WDWHV'HSDUWPHQWRI
Agriculture Extension Service.
4. Remember that canning is a process that generates
large amounts of steam. To avoid burns from steam or
heat, be careful when canning.
NOTE: If your house has low voltage, canning may take
longer than expected, even though directions have been
carefully followed. The process time will be shortened by:
(1) using a pressure canner, and
(2) starting with HOT tap water for fastest heating of
large quantities of water.
CAUTION
Ŷ6DIHFDQQLQJUHTXLUHVWKDWKDUPIXOPLFURRUJDQLVPV
are destroyed and that the jars are sealed completely.
When canning foods in a water-bath canner, a gentle
but steady boil must be maintained for the required
time. When canning foods in a pressure canner, the
pressure must be maintained for the required time.
Ŷ$IWHU\RXKDYHDGMXVWHGWKHFRQWUROVLWLVYHU\
important to make sure the prescribed boil or pressure
levels are maintained for the required time.
Ŷ6LQFH\RXPXVWPDNHVXUHWRSURFHVVWKHFDQQLQJ
jars for the prescribed time, with no interruption in
processing time, do not can on any cooktop surface
element if your canner is not flat.
Note: Flat-bottomed canners are
required for glass cooktops.
Wrong!
Right!

10 49-2000738 Rev. 0
Cleaning the Glass Cooktop
Control Knobs
The control knobs may be removed for easier cleaning.
Make sure the knobs are in the Off positions and pull
them straight off the stems for cleaning.
7KHNQREVFDQEHZDVKHGZLWKVRDSDQGZDWHU'RQRW
remove chrome accent skirt (on some models). Make
sure the insides of the knobs are dry before replacing.
Replace the knobs in the
Off position to ensure
proper placement.
Normal Daily Use Cleaning
21/<XVHFHUDPLFFRRNWRSFOHDQHURQWKHJODVV
cooktop. Other creams may not be as effective.
To maintain and protect the surface of your glass cooktop,
follow these steps:
%HIRUHXVLQJWKHFRRNWRSIRUWKHILUVWWLPHFOHDQLW
with ceramic cooktop cleaner. This helps protect the
top and makes cleanup easier.
2. Regular use of a ceramic cooktop cleaner will help
keep the cooktop looking new.
3. Shake the cleaning cream well. Apply a few drops of
ceramic cooktop cleaner directly to the cooktop.
8VHDSDSHUWRZHORUQRQVFUDWFKFOHDQLQJSDGIRU
ceramic cooktops to clean the entire cooktop surface.
8VHDGU\FORWKRUSDSHUWRZHOWRUHPRYHDOOFOHDQLQJ
UHVLGXH1RQHHGWRULQVH
NOTE: It is very important
WKDW\RX'2127KHDWWKH
cooktop until it has been
cleaned thoroughly.
Burned-On Residue
NOTE:'$0$*(WR\RXUJODVVVXUIDFHPD\RFFXULI\RX
use scrub pads other than those recommended.
1. Allow the cooktop to cool.
2. Spread a few drops of ceramic cooktop cleaner on
the entire burned residue area.
8VLQJWKHLQFOXGHGQRQVFUDWFKFOHDQLQJSDGIRU
ceramic cooktops, rub the residue area, applying
pressure as needed.
4. If any residue remains, repeat the steps listed above
as needed.
5. For additional protection, after all residue has been
removed, polish the entire surface with ceramic
cooktop cleaner and a paper towel.
Heavy, Burned-On Residue
1. Allow the cooktop to cool.
8VHDVLQJOHHGJHUD]RUEODGHVFUDSHUDWDSSUR[LPDWHO\
a 45° angle against the glass surface and scrape the
soil. It will be necessary to apply pressure to the razor
scraper in order to remove the residue.
3. After scraping with the razor scraper, spread a few drops
of ceramic cooktop cleaner on the entire burned residue
DUHD8VHWKHFOHDQLQJSDGWRUHPRYHDQ\UHPDLQLQJ
residue.
4. For additional protection, after all residue has been
removed, polish the entire surface with ceramic
cooktop cleaner and a paper towel.
Clean your cooktop after each spill.
8VHFHUDPLFFRRNWRSFOHDQHU
Ceramic
Cooktop
Cleaner
The ceramic cooktop scraper and all recommended supplies
DUHDYDLODEOHWKURXJKRXU3DUWV&HQWHU6HHLQVWUXFWLRQVXQGHU
³$VVLVWDQFH$FFHVVRULHV´VHFWLRQ
NOTE:'RQRWXVHDGXOORUQLFNHGEODGH
8VHDQRQVFUDWFKFOHDQLQJSDGIRU
ceramic cooktops.
CARE AND CLEANING: Cleaning the Glass Cooktop

49-2000738 Rev. 0 11
CARE AND CLEANING: Cleaning the Glass Cooktop
Metal Marks and Scratches
%HFDUHIXOQRWWRVOLGHSRWVDQGSDQVDFURVV\RXU
cooktop. It will leave metal markings on the cooktop
surface.
These marks are removable using a ceramic cooktop
cleaner with a non-scratch cleaning pad for ceramic
cooktops.
2. If pots with a thin overlay of aluminum or copper
are allowed to boil dry, the overlay may leave black
discoloration on the cooktop.
This should be removed immediately before heating
again or the discoloration may be permanent.
NOTE: Carefully check the bottom of pans for roughness
that would scratch the cooktop
Damage from Sugary Spills and Melted Plastic
Special care should be taken when removing hot substances to avoid permanent damage of the glass surface.
Sugary spillovers (such as jellies, fudge, candy, syrups) or melted plastics can cause pitting of the surface of your
cooktop (not covered by the warranty) unless the spill is removed while still hot. Special care should be taken when
removing hot substances.
%HVXUHWRXVHDQHZVKDUSUD]RUVFUDSHU
'RQRWXVHDGXOORUQLFNHGEODGH
1. Turn off all surface units. Remove hot pans.
2. Wearing an oven mitt:
D8VHDVLQJOHHGJHUD]RUEODGHVFUDSHUWRPRYHWKH
spill to a cool area on the cooktop.
b.Remove the spill with paper towels.
3. Any remaining spillover should be left until the surface
of the cooktop has cooled.
'RQ¶WXVHWKHVXUIDFHXQLWVDJDLQXQWLODOORIWKH
residue has been completely removed.
NOTE: If pitting or indentation in the glass surface has
already occurred, the cooktop glass will have to be
replaced. In this case, service will be necessary.
Cleaning the Glass Cooktop

12 49-2000738 Rev. 0
Installation
Instructions
If you have questions, call GE Appliances at 800.GE.CARES (800.432.2737)
or visit our website at: GEAppliances.com
BEFORE YOU BEGIN
Read these instructions completely and
carefully.
•IMPORTANT— Save these
instructions for local inspector’s use.
•IMPORTANT— Observe all governing
codes and ordinances.
•Note to Installer ±%HVXUHWROHDYHWKHVH
instructions with the Consumer.
• Note to Consumer – Keep these instructions for
future reference.
3URGXFWIDLOXUHGXHWRLPSURSHULQVWDOODWLRQLVQRW
covered under the Warranty.
WARNING This appliance must be properly
grounded.
•ATTENTION INSTALLER
— ALL COOKTOPS MUST BE HARD WIRED
(DIRECT WIRED) INTO AN APPROVED
JUNCTION BOX. A “PLUG AND RECEPTACLE”
IS NOT PERMITTED ON THESE PRODUCTS.
• Proper installation is the responsibility of the
installer and product failure due to improper
installation is NOT covered under warranty.
Ǝ(OHFWULF&RRNWRS
JP3021
MATERIALS YOU WILL NEED
PARTS INCLUDED
+ROG'RZQ%UDFNHWV
(2) 3" Screws
Foam Tape
:LUH1XWV
-XQFWLRQ%R[
TOOLS YOU WILL NEED
Saber Saw
3HQFLO
Safety Glasses
s'ULOO%LW(OHFWULF
RU+DQG'ULOO
Ruler or Straightedge
3KLOOLSV+HDG
Screwdriver or
s1XW'ULYHU
INSTALLATION INSTRUCTIONS

49-2000738 Rev. 0 13
INSTALLATION INSTRUCTIONS
Installation Instructions
FOR YOUR SAFETY
•)RU3HUVRQDO6DIHW\UHPRYHKRXVHIXVHRURSHQ
circuit breaker before beginning installation.
Failure to do so could result in serious injury or
death.
•%HVXUH\RXUFRRNWRSLVLQVWDOOHGSURSHUO\E\D
qualified installer or service technician.
• To eliminate the risk of burns or fire due to
reaching over heated surface elements, cabinet
storage located above the surface units should
be avoided. If cabinet storage space is to be
provided, the risk can be reduced by installing a
range hood that projects horizontally a minimum
RIƎEH\RQGWKHERWWRPRIWKHFDELQHWV&DELQHW
installation above the cooktop may be no deeper
WKDQƎ
• Make sure the cabinets and wall coverings around
the cooktop can withstand the temperatures (up to
200°F) generated by the cooktop.
• The cooktop should be easy to reach and lighted
with natural light during the day.
• Always disconnect the electrical service to the
cooktop before repairing or servicing the cooktop.
This can be done by disconnecting the fuse or
circuit breaker. Failure to do this could result in a
dangerous or fatal shock. Know where your main
disconnect switch is located. If you do not know,
have your electrician show you.
ELECTRICAL REQUIREMENTS
This appliance must be supplied with the proper
voltage and frequency, and connected to an
individual, properly grounded branch circuit,
protected by a circuit breaker or a time delay fuse
as noted on name plate.
We recommend you have the electrical wiring and
hookup of your cooktop connected by a qualified
electrician. After installation, have the electrician
show you where your main cooktop disconnect is
located.
:LULQJPXVWFRQIRUPWR1DWLRQDO(OHFWULFDO&RGH
<RXFDQJHWDFRS\RIWKH1DWLRQDO(OHFWULFDO&RGH
$16,1)3$1R/DWHVW(GLWLRQE\ZULWLQJ
1DWLRQDO)LUH3URWHFWLRQ$VVRFLDWLRQ
%DWWHU\PDUFK3DUN
Quincy, MA 02269
In Canada, wiring must conform to the Canadian
Electrical Code (CEC).
The cooktop conduit wiring is approved for copper
wire connection only, and if you have aluminum
KRXVHZLULQJ\RXPXVWXVHVSHFLDO8/DSSURYHG
connectors for joining copper to aluminum. In
Canada, you must use special CSA approved
connectors for joining copper to aluminum.
<RXPXVWXVHDWZRZLUHWKUHHFRQGXFWRU
VAC, 60 Hertz electrical system. A white (neutral)
wire is not needed for this unit. The cooktop must be
installed in a circuit that does not exceed 125 VAC
nominal to ground.
Refer to the name plate on your cooktop for the KW
rating for your cooktop.
1DPHSODWHORFDWLRQ
KW Rating 240v KW Rating
208V
Recommended
Circuit Size
'HGLFDWHG
.: .: 20 Amp
.:.: 4.2 KW - 6.2 KW 30 Amp
.:.: 6.3 KW - 8.3 KW 40 Amp
.:.: 8.4 KW - 10.4
KW 50 Amp

14 49-2000738 Rev. 0
Installation Instructions
PRE-INSTALLATION CHECKLIST
WARNING The electrical power to the
cooktop supply line must be shut off while
connections are being made. Failure to do so
could result in serious injury or death.
A
When preparing cooktop opening, make sure
the inside of the cabinet and the cooktop do
not interfere with each other. (See section on
preparing the opening.)
B
Remove packaging materials and literature
package from the cooktop before beginning
installation.
C
Remove Installation Instructions from
literature pack and read them carefully
before you begin.
%HVXUHWRSODFHDOOOLWHUDWXUH2ZQHU¶V
Manual, Installations, etc. in a safe place
for future reference.
D
Make sure you have all the tools and
materials you need before starting the
installation of the cooktop.
E
Your home must provide the adequate
electrical service needed to safely and
properly use your cooktop. (Refer to
section on electrical requirements.)
F
When installing your cooktop in your home,
make sure all local codes and ordinances
are followed exactly as stated.
G
Make sure the wall coverings, countertop
and cabinets around the cooktop can
withstand heat (up to 200°F) generated by
the cooktop.
ON
HOT
Literature
3DFNDJH
Foam
3DFNDJLQJ
Cooktop
INSTALLATION INSTRUCTIONS

49-2000738 Rev. 0 15
Installation Instructions
PREPARING THE OPENING
1
7KHIROORZLQJ0,1,080FOHDUDQFHGLPHQVLRQV
must be maintained.
2
Overall Cooktop Dimensions
3
One and one-half inches
s) minimum
vertical clearance
between the cooktop
bottom and any
combustible surfaces.
13sMAX. depth of unprotected
overhead cabinets
30s0,1
clearance from
countertop to
unprotected
overhead
surface
s0,1FOHDUDQFH
from cutout to side wall
on the left of the unit
18s0,1KHLJKW
from countertop
to nearest cabinet
on either side of
unit
s0,1
clearance from
cutout to side
wall on the right
of the unit
sMin.
Vertical Clearance
If a 30sclearance between the cooking surface
and overhead combustible materials or metal
cabinets cannot be maintained, a minimum
clearance of 24sis required and the underside
of the cabinets above the cooktop must be
SURWHFWHGZLWKQRWOHVVWKDQsinsulating
millboard covered with sheet metal not less
than 0.0122sthick.
s
Cooktop
s
s
s
s
4
Optional Installations
Dimensions And Clearances
To ensure accuracy, it is best to make a
template when cutting the opening in he
counter.
Horizonta Installation With Controls at the
Front
In this installation, the cooktop must be installed with
the control knobs toward the front edge.
VERTICAL INSTALLATION MUST BE ORIENTED
WITH CONTROLS ON THE LEFT SIDE
To eliminate the risk of burns by reaching over a
heated surface, the cooktop must be installed with
the controls on the left side.
In this installation, countertops must be at least 25s
deep. Observe all minimum clearances at the front,
rear and sides.
Make sure
the wall
coverings,
countertop
and cabinets
around the
cooktop can
withstand
heat (up
to 200°F)
generated by
the cooktop.
s0,1IURPIURQW
edge of cutout and front
edge of countertop
sdepth
of cutout
s
width
of cutout
2s0,1EHWZHHQ
cutout and the wall
behind the cooktop
s0,1FOHDUDQFH
from cutout to left or
right side walls
s0,1IURPIURQWHGJH
of cutout and front edge of
countertop
sdepth
of cutout
2s0,1EHWZHHQ
cutout and the wall
behind the cooktop
s0,1FOHDUDQFH
from cutout to left or right
side walls
s
width
of cutout
Wall coverings,
cabinets and
countertop must
withstand heat up
to 200°F.
INSTALLATION INSTRUCTIONS

16 49-2000738 Rev. 0
Installation Instructions
INSTALLING THE COOKTOP
1Installing the Junction Box
Install an approved junction box where it will be
easily reached through the front of the cabinet
where the cooktop will be located. The cooktop
conduit is 4' long.
IMPORTANT:
The junction box must be located
where it will allow considerable slack in the
conduit for serviceability.
3Attach Foam Tape
Apply the foam tape around the outer edge of
WKHJODVV'RQRWRYHUODSWKHIRDPWDSH
4Locate Mounting Parts
On the underside of the cooktop, you will find
the hex screws that are noted in the diagram
below. Remove and use these hex screws to
PRXQWWKHEUDFNHWVDWWKHVHWZRORFDWLRQV'R
not over-tighten
the screws.
Turn bracket
inward to avoid
interference
when dropping
the cooktop into
the countertop.
2
Protect Surface Of Cooktop
3ODFHDWRZHORUWDEOHFORWKRQWRWKH
countertop. Lay the cooktop upside down onto
the protected surface.
%RWWRPRI&RRNWRS
Cloth under Cooktop
Install junction box so
that it can be reached
through the front of the
cabinet.
5sMin.
%RWWRPRI&RRNWRS
Foam Tape
Cooktop
Glass
5Insert Cooktop into Cutout
Insert the cooktop centered into the cutout
opening. Make sure the front edge of the
countertop is parallel to the cooktop. Make final
check that all required clearances are met.
6Attach Hold-Down Brackets to
Cabinet
Open the cabinet door. Install the second screw
through the bracket and tighten. Then tighten the
first screw. Install the 3" screw until it touches
the bottom of the countertop.
IMPORTANT: Turn the 3" screw until it touches
WKHERWWRPRIWKHFRXQWHUWRS'RQRWRYHUWLJKWHQ
Cooktop
Cooktop Countertop
Hex Screws
%RWWRPRI&RRNWRS
INSTALLATION INSTRUCTIONS

49-2000738 Rev. 0
INSTALLATION INSTRUCTIONS
Installation Instructions
INSTALLATION—ELECTRICAL CONNECTIONS
AWhen making the wire connections, use the
entire length of conduit provided. The conduit
must not be shortened.
BWith the cooktop in place, open the front of the
cabinet door.
CInsert the wires from the conduit through the
opening of the junction box.
DConnect the red and black leads from the
cooktop conduit to the corresponding leads
in the junction box.
EOnce the connections are made, secure wires
together using wire nuts.
GROUNDING INSTRUCTIONS:
The bare ground wire in the conduit is connected
to the cooktop frame. Effective January 1, 1996,
the National Electrical Code will not permit
grounding through neutral. If used in new
construction after January 1, 1996 or in a mobile
home, recreational vehicle or if local codes do
not permit grounding through the neutral white
lead, attach the appliance grounding lead (green
or copper) to the residence grounding conductor
(green or bare copper) in accordance with local
codes. When connecting to a 3 conductor branch
circuit, if local codes permit, connect the bare
ground connector lead of the cooktop to the
branch circuit neutral (gray or white in color).
IMPORTANT: If the cooktop is being installed
into a blind counter (one with no cabinet opening
below), wire connections must be made before
putting the cooktop into the cutout opening.
Strain Relief Clamp
%ODFN
Red
Ground
Strain Relief Clamp
%ODFN
Red
Ground
%ODFN
Red
Ground wire
location

18 49-2000738 Rev. 0
Installation Instructions
CHECKLISTS
1PRE-TEST CHECKLIST
ARemove all protective film, if present, and any
stickers.
BCheck to be sure that all wiring is secure and not
pinched or in contact with moving parts.
CCheck level of appliance.
DCheck that the cooktop is properly grounded.
2OPERATION CHECKLIST
ARemove all items from the top of the cooktop
surface.
BTurn on the power to the cooktop. Verify that all
surface burners operate properly.
CCheck that the circuit breaker is not tripped nor
the house fuse blown.
DCheck that conduit is securely connected to the
junction box.
ESee troubleshooting list.
NOTE TO ELECTRICIAN:
The power leads supplied with this appliance
are UL recognized for connections to larger
gauge household wiring. The insulation of these
leads is rated at temperatures much higher than
the temperature rating of household wiring.
The current carrying capacity of a conductor
is governed by the wire gauge and also the
temperature rating of the insulation around the
wire.
NOTE: ALUMINUM WIRING
WARNING
•IMPROPER CONNECTION OF ALUMINUM
HOUSE WIRING TO THE COPPER LEADS
CAN RESULT IN A SERIOUS PROBLEM.
•Splice copper wires to aluminum wiring
using special connectors designed and UL
approved for joining copper to aluminum
and follow the manufacturer’s recommended
connector procedure closely.
NOTE: Wire used, location and enclosure of
splices, etc., must conform to good wiring
practice and local codes.
INSTALLATION INSTRUCTIONS

49-2000738 Rev. 0 19
Troubleshooting Tips ... %HIRUH\RXFDOOIRUVHUYLFH
Save time and money! Review the charts on the following pages first and you may not need to call for service. If an
error occurs in the control operation, a fault code will flash in the display. Record the error code and call for service.
Problem Possible Cause What To Do
Surface elements will not
maintain a rolling boil or
cooking is slow
Improper cookware being used. 8VHSDQVWKDWDUHDEVROXWHO\IODWDQGPDWFK
the diameter of the surface unit selected.
Surface elements do not
work properly A fuse in your home may be blown or the
circuit breaker tripped Replace the fuse or reset the circuit breaker.
Cooktop controls improperly set. Check to be sure the correct control is set for
the surface element you are using.
Tiny scratches on metal
marks or abrasions on
radiant cooktop glass
surface
Incorrect cleaning methods being used. 8VHUHFRPPHQGHGFOHDQLQJSURFHGXUHV6HH
the Cleaning the glass cooktop section.
Cookware with rough bottoms being used or
coarse particles (salt or sand) were between
the cookware and the surface of the cooktop.
Cookware has been slid across the cooktop
surface.
To avoid scratches, use the recommended
cleaning procedures. Make sure bottoms
of cookware are clean before use, and use
cookware with smooth bottoms.
Areas of discoloration
or dark streaks on the
cooktop
Improper cookware being used Marks from aluminum and copper pans as
well as mineral deposits from water or food
can be removed with the cleaning cream.
Hot surface on a model with a light-colored
cooktop. This is normal. The surface may appear
discolored when it is hot. This is temporary
and will disappear as the glass cools.
Food spillovers not cleaned before next use. See the Cleaning the glass cooktop section.
Incorrect cleaning methods 8VHUHFRPPHQGHGFOHDQLQJSURFHGXUHV
Plastic melted to the
surface Hot cooktop came into contact with plastic
placed on the hot cooktop. See the Glass surface – potential for
permanent damage section in the Cleaning
the glass cooktop section.
Pitting (or indentation) of
the cooktop Hot sugar mixture spilled on the cooktop. Call a qualified technician for replacement.
Frequent cycling off and
on of surface elements Improper cookware being used 8VHRQO\IODWFRRNZDUHWRPLQLPL]HF\FOLQJ
See Surface elements cycle on and off
section.
Control knob will not turn Cooktop controls improperly set. When the knob is in the Off position, it must
be pushed in before it can be turned. When
the knob is in any other position, it can be
turned without being pushed in.
TROUBLESHOOTING TIPS

20 49-2000738 Rev. 0
Notes
Table of contents
Languages:
Other GE Cooktop manuals

GE
GE JCP910 User manual

GE
GE Monogram ZGU364LD User manual

GE
GE CP350STSS User manual

GE
GE Profile JP655 User manual

GE
GE Monogram ZDP30_ _H How to use

GE
GE JP989 Series Original instructions

GE
GE Profile JGP656 Series How to use

GE
GE Profile PP945 User manual

GE
GE Profile JGP979BEF Service manual

GE
GE PGP976DET Manual