GE 26993 User manual

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We bring good things to life.
40-Channel 900 MHz Caller ID
Cordless Telephone/Answerer
User’s Guide
26993/26994

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IMPORTANT INFORMATION
NOTICE: The Industry Canada label identifies certified equipment. This certification means
that the equipment meets certain telecommunications network protective, operational and
safety requirements. The Industry Canada does not guarantee the equipment will operate to
the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected
to the facilities of the local telecommunications company. The equipment must also be
installed using an acceptable method of connection. The customer should be aware that
compliance with the above conditions may not prevent degradation of service in some
situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance
facility designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the
power utility, telephone lines and internal metallic water pipe systems, if present, are
connected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should
contact the appropriate electric inspection authority, or electrician, as appropriate.
NOTES: This equipment may not be used on coin service provided by the telephone
company.
Party lines are subject to telephone company tariffs and, therefore, you may not be able to
use your own telephone equipment if you are on a party line. Check with your local
telephone company.
INTERFERENCE INFORMATION
This equipment generates and uses radio frequency energy which may interfere with
residential radio and television reception if not properly installed and used in accordance
with instructions contained in this manual. Reasonable protection against such interference
is ensured, although there is no guarantee this will not occur in a given installation. If
interference is suspected and verified by switching this equipment on and off, the user is
encouraged to try to correct the interference by one or more of the following measures:
Reorient the radio/television receiver’s antenna, relocate the equipment with respect to the
receiver, plug the equipment and receiver into separate circuit outlets. The user may also
wish to consult a qualified radio/television technician for additional suggestions. This
equipment has been fully tested and complies with all limits for Class B computing devices
pursuant to part 15 FCC Rules and Regulations. This device complies with RSS-210 of
Industry Canada. Operation is subject to the following two conditions: (1) This device may
not cause interference, and (2) This device must accept any interference, including interfer-
ence that may cause undesired operation of the device.
HEARING AID COMPATIBILITY
This telephone system meets FCC/Industry Canada standards for Hearing Aid Compatibility.
INDUSTRY CANADA NUMBER IS LOCATED ON THE CABINET BOTTOM
REN NUMBER IS LOCATED ON THE CABINET BOTTOM

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INTRODUCTION
Your cordless telephone/answerer with Caller ID is designed to give you flexibility
in use and high quality performance. To get the most from your new cordless
telephone/answerer, we suggest that you take a few minutes right now to read
through this instruction manual.
TABLE OF CONTENTS
IMPORTANT INFORMATION ................................ 2
INTERFERENCE INFORMATION ............................ 2
HEARING AID COMPATIBILITY ........................... 2
INTRODUCTION .............................................. 3
MODULAR JACK REQUIREMENTS .................. 5
DIGITAL SECURITY SYSTEM ......................... 5
BEFORE YOU BEGIN ....................................... 5
PARTS CHECKLIST ...................................... 5
DESKTOP INSTALLATION .............................. 6
WALL MOUNT INSTALLATION ....................... 7
ANSWERING MACHINE SETUP ..................... 9
SETTING THE VOICE TIME/DAY STAMP ..... 9
SETTING THE SPEAKER VOLUME ........... 10
VOICE INSTRUCTIONS .......................... 10
SETTING THE RING SELECT .................. 10
USING TOLL SAVER ............................ 10
RECORDING THE OUTGOING ANNOUNCEMENT 11
REVIEWING ANNOUNCEMENT ................ 11
TELEPHONE SETUP .................................. 12
SETTING THE DISPLAY LANGUAGE ......... 12
SETTING THE LOCAL AREA CODE .......... 12
CORDLESS PHONE BASICS ............................ 13
MAKING ACALL ...................................... 13
REDIAL .................................................. 13
RECEIVING ACALL ................................... 14
FLASH ................................................... 14
VOLUME ................................................ 14
MUTE .................................................... 14
RINGER SWITCH ...................................... 15
FINDING THE HANDSET ............................. 15
CALLER ID FEATURES ................................... 16
CALLER ID WITH CALL WAITING ................ 16
RECEIVING AND STORING CALLS ................ 16
REVIEWING MESSAGES ............................. 17
DELETING RECORDS ................................. 18
DELETING THE CURRENT RECORD .......... 18
DELETING ALL RECORDS ..................... 18
DIALING ACALLER ID NUMBER ................. 18
CHANGING THE NUMBER FORMAT .............. 19
MEMORY ................................................... 20
STORING ANUMBER IN MEMORY ............... 20
CHANGING ASTORED NUMBER .................. 21
DIALING ASTORED NUMBER ..................... 22
CHAIN DIALING FROM MEMORY ................. 23
INSERTING APAUSE IN THE DIALING
SEQUENCE ................................. 24
REVIEWING AND DELETING STORED
NUMBERS .................................. 24
ADVANCED FEATURES ................................... 25
CHANNEL BUTTON ................................... 25
TEMPORARY TONE ................................... 25
ANSWERING MACHINE OPERATION ................. 26
MESSAGES INDICATOR .............................. 26
SCREENING CALLS FROM THE BASE ............. 26
MESSAGE PLAYBACK ............................... 27
MEMORY FULL ........................................ 27
ERASING MESSAGES ................................ 27
LEAVING AMEMO ................................... 28
REMOTE ACCESS ......................................... 29
WARNING: TO PREVENT FIRE
OR ELECTRICAL SHOCK HAZARD,
DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE. SEE MARKING ON BOTTOM / BACK OF PRODUCT
CAUTION
RISKOFELECTRICSHOCK
DONOTOPEN
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
THE LIGHTNING
FLASH AND ARROW-
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
"DANGEROUS
VOLTAGE" INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER
(OR BACK). NO USER-
SERVICEABLE PARTS IN-
SIDE. REFER SERVICING
TO QUALIFIED SERVICE
PERSONNEL.
(Table of Contents continued on
the following page.)

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USING THE HANDSET ............................... 30
ANSWERER INDICATOR ........................ 30
SCREENING CALLS
FROM THE HANDSET ..................... 31
MEMORY FULL ........................................ 31
ACCESSING THE ANSWERER FROM ANOTHER
LOCATION .................................. 32
CHANGING THE SECURITY CODE ................. 33
HEADSET AND BELT CLIP OPERATION .............. 34
CONNECTING AHEADSET TO THE HANDSET ... 34
CONNECTING THE BELT CLIP ...................... 34
CHANGING THE BATTERY ............................... 35
BATTERY SAFETY PRECAUTIONS ............ 35
GENERAL PRODUCT CARE ............................. 36
CAUSES OF POOR RECEPTION ........................ 36
HANDSET INDICATORS .................................. 37
HANDSET SOUND SIGNALS ........................... 38
ANSWER STATUS INDICATORS ..................... 38
TROUBLESHOOTING GUIDE ............................ 39
TELEPHONE NETWORK INFORMATION ............... 42
REN NUMBER ............................................ 42
INDEX ........................................................ 43
ACCESSORY ORDER FORM ............................ 45
SERVICE ..................................................... 47

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BEFORE YOU BEGIN
PARTS CHECKLIST
Make sure your package includes the items shown here.
Base Handset
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TUV
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PQRS
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MNO
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JKL
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GHI
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DEF
3
ABC
21
#
OPER
0
TONE
*
CHANNELFLASH
INT
REDIALMEM
DELETE
DIAL
FORMATMUTE
PROG
PAUSE
TALK
ANSW
ERASE
PLAY/STOPSKIP
REVIEW
AC power supply
Long telephone line
cord
Mounting bracket
NEXT
ANNOUNCE
MEMO
ERASE ANSWER
ON/OFF
HOUR MIN
DAY/
CHECK PAGE
CORDLESSTELEPHONE
DIGITALANSWERER
900 MHz
CHARGE/
IN USE
MESSAGES
8.8.
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MODULAR JACK REQUIREMENTS
You need an RJ11(CA11A) type modular jack, which is the
most common type of phone jack and might look like the one
pictured here. If you don’t have a modular jack, call your
local phone company to find out how to get one installed.
DIGITAL SECURITY SYSTEM
Your cordless phone uses a digital security system to protect against false
ringing, unauthorized access, and charges to your phone line.
When you place the handset in the base, the unit verifies its security code.
After a power outage or battery replacement, you should place the
handset in the base for about 20 seconds to reset the code.
IMPORTANT: Because cordless phones operate on electricity, you should
have at least one phone in your home that isn’t cordless, in case the power in
your home goes out.
Short telephone
line cord
Headset (provided
with 26994 only)
Belt clip
(provided with
26994 only)

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DESKTOP
INSTALLATION
1. Make sure the mounting bracket is securely fastened.
2. Set the TONE/PULSE switch to TONE for touch-tone service, or PULSE
for rotary service. If you don’t know which type of service you have,
check with the phone company.
3. Set RINGER switch (on the handset) to ON.
4. Plug the power supply cord into the POWER 9V DC jack on the base and
into an AC outlet.
5. Place handset in the base to charge for 12 hours. The CHARGE indicator (on
the base) comes on to indicate that the battery is charging. If you don’t
charge the handset battery properly (for 12 hours) when you first set
up the phone, performance of the battery will be compromised.
6. Plug the long telephone line cord into the TEL LINE jack on the base
and into a modular jack.
7. Raise the base antenna.
CAUTION: Use only the Thomson 5-2472(black)/5-2471(white) power supply
that came with this unit. Using other power supplies may damage the unit.
INSTALLATION NOTE: Some cordless telephones operate at frequencies that
may cause interference to nearby TVs and VCRs. To minimize or prevent such
interference, the base of the cordless telephone should not be placed near or on
top of a TV or VCR. If interference continues, moving the cordless telephone
farther away from the TV or VCR will often reduce or eliminate the interference.
TONE/PULSE
switch
5
3
2
7
1
4
6

7
NEXT
ANNOUNCE
MEMO
ERASE ANSWER
ON/OFF
HOUR MIN
DAY/
CHECK PAGE
CORDLESS TELEPHONE
DIGITALANSWERER
900 MHz
CHARGE/
IN USE
MESSAGES
8.8.
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4
2
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PQRS
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MNO
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JKL
5
GHI
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DEF
3
ABC
21
#
OPER
0
TONE
*
CHANNEL FLASHINT
REDIAL MEM
DELETEDIAL
FORMAT MUTE
PROG
PAUSE
TALK
ANSW
ERASE
PLAY/STOP SKIPREVIEW
3
WALL MOUNT INSTALLATION
Because it is necessary to charge the
handset for 12 hours prior to connecting
the phone for use the first time, it is
better to leave the unit on a flat surface
during initial charge before attempting
to hang it on the wall.
1. Make sure the mounting bracket is
securely fastened.
2. Set the TONE/PULSE switch to TONE
for touch-tone service, or PULSE for
rotary service. If you don’t know
which type of service you have, check
with the phone company.
3. Set RINGER switch to ON.
4. Place the handset in the base.
5. Connect the power supply cord into
the base and the other end into an AC
outlet. The CHARGE indicator comes
on, indicating the battery is charging.
Allow the phone to charge for 12
hours before using the first time.
If you don't charge the phone
properly when you first set up
the phone, performance of the
battery will be compromised.
(Installation continued on the
following page.)
5
1
CAUTION: Use only the Thomson
5-2472(black)/5-2471(white)
power supply that came with this
unit. Using other power supplies
may damage the unit.

8
6. Remove the mounting bracket. Rotate it
so that the bottom of the phone is flat.
Reattach the wall mount bracket by
inserting the tabs into the slots on the
top of the unit first, and then snapping
the bottom tabs into place.
7. Plug the short telephone line cord into
the jack marked TEL LINE on the back of
the unit and plug the other end into a
modular wall jack.
8. Slip the mounting holes over the wall
plate posts and slide the unit down
firmly into place. (Wall plate not
included.)
9. Remove the handset hook; turn it
upside down, and put it back in the slot.
You need to do this so the handset
doesn’t fall out of the base.
10. Raise the base antenna.
9
7
6
8
10

9
NEXT
ANNOUNCE
MEMO
ERASE ANSWER
ON/OFF
CHARGE/
IN USE
MESSAGES
8.8.
S
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V
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W
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ANSWER ON/OFF
(answerer on/off) button
MESSAGES indicator
ANSWERING MACHINE SETUP
This section shows you how to set up your
answering machine to receive incoming
calls. Before you begin the setup, you
must turn on the answerer.
•Press the ANSWER ON/OFF button to
turn the answering machine on and off.
The MESSAGES indicator lights when
the answering machine is on. The
indicator blinks when you have
messages.
NOTE: The answerer displays “- -” when it is
off.
SETTING THE VOICE TIME/DAY STAMP
1. Make sure the answerer is ON.
2. Press and hold the DAY/CHECK button
to set the day of the week.
3. Press the HOUR button to set the hour
(a.m. or p.m.).
4. Press the MIN button to set the minute.
When you press and hold the MIN
button, the time advances in 5-minute
intervals.
5. Press and release the DAY/CHECK
button to review the day and time
settings.
Time set buttons
HOUR MIN
DAY/
CHECK PAGE
CORDLESS TELEPHONE
DIGITAL ANSWERER
900 MHz

10
RING SELECT switch
VOL
Speaker volume control
SETTING THE SPEAKER VOLUME
Use the VOL (volume) control to adjust
speaker volume to a comfortable level.
VOICE INSTRUCTIONS
If you need additional assistance, press the
REVIEW button when you plug in the
answerer and follow the voice instructions.
SETTING THE RING SELECT
Set the RING SELECT switch on the back of
the unit to choose the number of times you
want the phone to ring before the machine
answers the call. You can choose 2 rings, 5
rings, or TOLL SAVER.
USING TOLL SAVER
Toll Saver can save you the cost of a call
when you access your messages from
another phone:
•If you have new messages, the unit
answers after the 2nd ring.
•If you have no new messages, the unit
answers after the 5th ring.
You can hang up after the 3rd or 4th ring
and save the pay telephone or long distance
charge.

11
RECORDING THE OUTGOING
ANNOUNCEMENT
For best results when recording, you should
be about 9 inches from the microphone,
and eliminate as much background noise as
possible.
1. Make sure the answerer is ON.
2. Press and hold the ANNOUNCE button.
You need to hold the button until you
finish the announcement.
3. Begin talking after you hear the beep.
4. Release the button when you finish your
announcement.
If you choose not to record an outgoing
announcement, a default announcement
will play. To return to the default
announcement after you have recorded
your own outgoing announcement, press
the ANNOUNCE button and release it when
you hear the beep.
Sample Outgoing Announcement
Hi, this is (use your name here), I can't answer the
phone right now, so please leave your name, number
and a brief message after the tone, and I'll get back to
you. Thanks.
REVIEWING ANNOUNCEMENT
•Press and release ANNOUNCE button to
review your outgoing announcement.
NEXT
ANNOUNCE
MEMO
ERASE ANSWER
ON/OFF
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ANNOUNCE
button
Microphone

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TELEPHONE SETUP
SETTING THE DISPLAY LANGUAGE
1. Press and release PROG until SET
LANGUAGE shows on the display.
2. Use the CID REVIEW buttons to change
the display to the desired language.
3. When finished, press and release PROG
again to store the setting and enter the
Area Code menu.
SETTING THE LOCAL AREA CODE
1. Press and release PROG until SET AREA
CODE shows on the display.
2. Use the keypad to enter the area code.
3. When finished, press and release PROG
again to store the area code and exit
setup.
NOTE: If you make a mistake, repeat steps 1-3.
NOTE: If you find it necessary to dial all
local calls with the area codes included,
press and release PROG, until SET AREA
CODE is displayed. Then enter "000". Press
PROG again to confirm.
WXYZ
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PQRS
7
MNO
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JKL
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GHI
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ABC
21
#
OPER
0
TONE
*
CHANNEL FLASHINT
REDIAL MEM
DELETEDIAL
FORMAT MUTE
PROG
PAUSE
TALK
ANSW
ERASE
PLAY/STOP SKIPREVIEW
CID
REVIEW
buttons
PROG
button

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REDIAL
button
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MNO
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ABC
21
#
OPER
0
TONE
*
CHANNEL FLASHINT
REDIAL MEM
DELETEDIAL
FORMAT MUTE
PROG
PAUSE
TALK
ANSW
ERASE
PLAY/STOP SKIPREVIEW
TALK
button
CORDLESS PHONE BASICS
MAKING ACALL
The only two things you need to know to
make a call are:
•Press the TALK button before you dial.
•Press TALK button or place the handset in
the base to hang up.
Otherwise, it works just like any other
phone.
IMPORTANT: Because cordless phones
operate on electricity, you should have at
least one phone in your home that isn’t
cordless, in case the power in your home
goes out.
REDIAL
Press the REDIAL button to redial the last
number you called (up to 32 digits).
If you get a busy signal, and want to keep
dialing the number, press TALK to turn off
the phone. Press TALK again to turn it back
on. Then press REDIAL to dial the number.

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WXYZ
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TUV
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PQRS
7
MNO
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JKL
5
GHI
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DEF
3
ABC
21
#
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0
TONE
*
CHANNEL FLASHINT
REDIAL MEM
DELETEDIAL
FORMAT MUTE
PROG
PAUSE
TALK
ANSW
ERASE
PLAY/STOP SKIPREVIEW
VOL
button
FLASH
button
RECEIVING ACALL
To answer a call you must press the TALK
button on the handset before you can talk.
FLASH
Use the FLASH button to activate custom
calling services such as call waiting or call
transfer, which are available through your
local phone company.
TIP: Don't use the TALK button to activate
custom calling services such as call waiting,
or you’ll hang up the phone.
VOLUME
When the phone is ON, press the VOL
buttons to adjust the volume of the
handset's earpiece. There are four settings.
MUTE
Use the MUTE button to interrupt a phone
conversation to talk privately with someone
else in the room.
1. Press MUTE to activate mute feature. The
display shows MUTE .
2. Press MUTE again to turn it off.
MUTE
button
TALK
button

15
HOUR MIN
DAY/
CHECK PAGE
CORDLESS TELEPHONE
DIGITAL ANSWERER
900 MHz
PAGE button
RINGER SWITCH
The RINGER switch must be ON for the
handset to ring during incoming calls.
FINDING THE HANDSET
This feature helps to locate a misplaced
handset.
Press the PAGE button on the base. The
display shows PAGING YOU . The handset
beeps for about 4 minutes or until you
press TALK or ANSW on the handset.
NOTE: You can still page the handset with
the ringer off.
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#
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TONE
*
CHANNEL FLASHINT
REDIAL MEM
DELETEDIAL
FORMAT MUTE
PROG
PAUSE
TALK
ANSW
ERASE
PLAY/STOP SKIPREVIEW
RINGER
switch
TALK
button

16
WXYZ
9
TUV
8
PQRS
7
MNO
6
JKL
5
GHI
4
DEF
3
ABC
21
#
OPER
0
TONE
*
CHANNEL FLASHINT
REDIAL MEM
DELETEDIAL
FORMAT MUTE
PROG
PAUSE
TALK
ANSW
ERASE
PLAY/STOP SKIPREVIEW
CALLER ID FEATURES
This unit receives and displays information
transmitted by your local phone company.
This information can include the phone
number, date, and time; or the name,
phone number, date, and time. The unit can
store up to 40 calls for later review.
CALLER ID WITH CALL WAITING
Provided you subscribe to Caller ID with
Call Waiting service from your phone
company, you are able to see who is calling
when you hear the call waiting beep. The
caller identification information appears in
the display after you hear the tone.
•Press the FLASH button to put the
current person on hold so that you can
answer the incoming call.
RECEIVING AND STORING CALLS
When you receive a call, the information is
transmitted by the phone company to your
Caller ID Telephone between the first and
second ring.
VERY IMPORTANT: The Caller ID feature
of this product requires a subscription to
Caller ID service from your telephone
company.
CHANNEL
button
FLASH
button
TALK
button
REDIAL
button

17
When the memory is full, a new call automatically replaces the oldest call
in memory. NEW appears in the display for calls received that have not
been reviewed.
REVIEWING MESSAGES
As calls are received and stored, the display
is updated to let you know how many calls
have been received.
•Press the CID REVIEW arrow down
button to scroll through the call records
from the most recent to the oldest.
•Press the CID REVIEW arrow up button to
scroll through the call records from the
oldest to the newest.
Time Date
Caller ID name
Number of calls
Caller ID phone number
317-555-4231
10:51 A.M. 8/11
REPT
CALL
NEW
MEMO #
25
SMITH JOHN
NOTE: Check with your local
phone company regarding
name service availability.

18
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#
OPER
0
TONE
*
CHANNEL FLASHINT
REDIAL MEM
DELETEDIAL
FORMAT MUTE
PROG
PAUSE
TALK
ANSW
ERASE
PLAY/STOP SKIPREVIEW
DELETING RECORDS
Use the DELETE button to erase the record
currently shown in the display or all
records.
DELETING THE CURRENT RECORD
Press DELETE. The display shows
DELETED .
DELETING ALL RECORDS
1. Press and hold DELETE. The display
shows DELETE ALL?
2. Press DELETE again to erase all records.
DIALING ACALLER ID NUMBER
1. Make sure the phone is OFF.
2. Use the CID REVIEW buttons to display
the desired Caller ID record.
3. Press the DIAL button to dial the number.
CID
REVIEW
buttons
DIAL
button
DELETE
button

19
WXYZ
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TUV
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PQRS
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MNO
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JKL
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ABC
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#
OPER
0
TONE
*
CHANNEL FLASHINT
REDIAL MEM
DELETEDIAL
FORMAT MUTE
PROG
PAUSE
TALK
ANSW
ERASE
PLAY/STOP SKIPREVIEW
CHANGING THE NUMBER FORMAT
The FORMAT button lets you change the
format of the displayed number. The
available formats are as follows.
7-digit 7-digit telephone number.
10-digit 3-digit area code + 7-digit
telephone number.
11-digit long distance code “1”+ 3-digit
area code + 7-digit telephone
number.
1. Use the CID REVIEW buttons to scroll to
the number you want to call back.
2. If the number will not dial as shown,
press the FORMAT button. Repeat if
necessary, until the correct number of
digits are shown.
3. Press DIAL.
NOTE: If you find it necessary to dial all
local calls with the area codes included,
press and release PROG, until SET AREA
CODE is displayed. Then enter "000". Press
PROG again to confirm.
FORMAT
button
DIAL
button
CID
REVIEW
buttons
PROG
button

20
WXYZ
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PQRS
7
MNO
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JKL
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GHI
4
DEF
3
ABC
21
#
OPER
0
TONE
*
CHANNEL FLASHINT
REDIAL MEM
DELETEDIAL
FORMAT MUTE
PROG
PAUSE
TALK
ANSW
ERASE
PLAY/STOP SKIPREVIEW
MEMORY
Store up to ten 24-digit numbers in
memory for quick dialing. This memory
feature is in addition to the 40 Caller ID
records that can be stored in memory.
STORING ANUMBER IN
MEMORY
The phone must be OFF when you store
numbers.
1. Press the MEM button.
2. Press the memory location number (0-9).
3. Press MEM again. The display shows
ENTER NAME.
4. Use the keypad to store a name (up to 16
characters). More than one letter is
stored in each of the number keys. For
example, to enter Joe Smith, press 5 for
J; press 6 three times for O; press 3 two
times for E; press 1 to enter a space
before you start entering the last name;
press 7 four times for S; press 6 for M;
press 4 three times for I; press 8 for T;
NOTE: If you don't want to enter the
name, skip step 4.
MEM
button