GE GTW223 User manual

Washers
29-6395 02-21
SafetyInstructions . . . . . . . . . . 2, 3
Operating Instructions
Care and Cleaning
of the Washer. . . . . . . . . . . . . . . . . . . . 13
Features . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Loading and Using
the Washer . . . . . . . . . . . . . . . . . . . . . . 11
Operating instructions. . . . . . . . .4–10
Installation Instructions. 14–18
Troubleshooting Tips. . . . . 19–24
Consumer Support
Consumer Help Indicator . . . . . . . . . 10
Consumer Support. . . . . . . . . . . . . . . . 26
Parts and Accessories. . . . . . . . . . .3, 26
Warranty .... . . . . . . . . . . . . . . . . . . . . . . 25
Printed in Mexico
Write the model and serial
numbers here:
Model # _____________
Serial # ______________
You can find
them under
the lid of the
washer.
Owner’s Manual &
Installation Instructions
English/Français/Español
GTW223
GTW331
GTW451
GTW490
GTW550
GTW580
233D2527P004 R.1

2
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others. All safety
messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These words are defined as:
Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
DANGER
WARNING
CAUTION
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your appliance,
follow basic precautions, including the following:
 Read all instructions before using the appliance.
 DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-
cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
 DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These
substances give off vapors that could ignite or explode.
 Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks
or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a
washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.
 DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is
used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow
these instructions may result in death or injury to persons.
 DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.
 DO NOT install or store this appliance where it will be exposed to the weather.
 DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically
recommended in the user maintenance instructions or in published user repair instructions that you understand and
have the skills to carry out.
 DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts
including a damaged cord or plug.
 Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT disconnect power.
 See “Electrical Requirements” located in the Installation Instructions for grounding instructions.
SAVE THESE INSTRUCTIONS
WARNING

3
GEAppliances.ca
SAVE THESE INSTRUCTIONS
WHEN NOT IN USE
Turn off water faucets to minimize leakage if a break or
rupture should occur. Check the condition of the fill hoses;
GE recommends changing the hoses every 5 years.
Ensure that the hot water hose is connected to the “H”
valve and the cold water hose is connected to the “C”
valve.
Install or store where it will not be exposed to
temperatures below freezing or exposed to the weather,
which could cause permanent damage and invalidate the
warranty.
Properly ground washer to conform with all
governing codes and ordinances. Follow details
in Installation Instructions.
Ensure washer is properly leveled and washer legs are
adjusted such that unit is stable.
Optional drain hose extension recommended for
discharging heights from 60” - 96”.
Washers do not include supply hoses (only GTW223 model).
GE strongly recommends the use of factory specified
parts. A list of factory hoses available for purchase are
listed. These hoses are manufactured and tested to meet
GE specifications.
GE strongly recommends the use of new water supply
hoses. Hoses degrade over time and need to be replaced
every 5 years to reduce the risk of hose failures and water
damage.
Parts and Accessories
Order on-line at www.geappliances.ca today, 24 hours a
day or by phone at 1.800.661.1616 during normal business
hours.
Part Number Accessory
WW01F01987 (2) Water supply hoses
PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
Any time the washer is being started or restarts after the
washer lid has been opened and closed, the washer will
turn on the cold water valve for two short periods followed
by a 10 second pause before continuing.
If the lid is opened during this period, the washer will
pause. You will have to push the Start button again to
restart the cycle.
START-UP SEQUENCE
- Electrical Shock Hazard
WARNING
Plug into a grounded 3 prong outlet.
DO NOT remove ground prong.
DO NOT use an adapter.
DO NOT use an extension cord.
Failure to follow these instructions can result in death
or electrical shock.

Throughout this manual, features and appearance may vary from your model.
4
Operating instructions.
Controls
dnuorasmetiddaylesooL•
agitator. Overloading may
negatively impact wash
performance. See page 11
for suggested loading
examples.
esolC• lid.
NOTE: Washer will not start
with lid open.
Step 2 Step 3 Step 4
Step 1
• Select wash cycle.
,snoitpohsawtceleS•
including Deep Rinse
option (Not all features
are on all models) when
using fabric softener.
• Select options.
• Press Start.renetfoscirbafddA• to the
fabric softener dispenser
(Not all features are on all
models); see page 12.
ehtddA• manufacturer’s
recommended amount of
detergent.
GE recommends
the use of High Efficiency
detergents such as he in your
energy efficient washer.
Place
detergent pods in the bottom
of the wash basket before
adding clothes.
D
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E
GTW580
D
GTW550
BA
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D
5
GEAppliances.ca
BA
CCE
E
GTW490
D
BA
CCE
GTW451
BA
CC
GTW331
D
GTW223
D
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A
B
C
6
Operating instructions.
Start/Pause
Press Start to begin the cycle.NOTE: The lid must be closed for the washer to start the cycle.If the lid is closed, the lid will lock and the Lid
Lockedlight will illuminate.
Pressing Pause will unlock the lid (if locked at that time), pause the cycleand the Pause indicator light will blink.
To continue the cycle,press Start again. If machine is paused more than 24 hours, the cyclewill be cancelled. If water remains in the
machine, select the Drain & Spin cycleto drain basket and spin water out of the washer basket.
Cycle Status Lights
Shows whether the washer is in the Fill,Soak,Wash, Rinse or Spin portion of the cycle.
If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the cycle and will
stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance
condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full
speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and
run a Drain & Spin cycle.
Settings
Select settings for agitation (Soil) and water temperature (Temp).
NOTE: Longer Spin times typically reduce dryer time/energy usage (i.e. reduces total energy when using both a washer and a dryer).
Load Size (Not all features are on all models)
Add he detergent to the bottom of the basket and fabric softener to the dispenser (Not all features are on all models) prior to loading clothes.
Loosely load items in the washer basket. Overloading may negatively impact wash performance. Adjust the load size accordingly.
Make the load selection:
Precise Fill (Not all features are on all models)
tceles,ycneiciffelamitpodnaecnamrofreptseb,ecneinevnocroF– Precise Fill for models so equipped. This selection automatically provides the
correct amount of water suited to the size and type of load placed in the unit. Lid will be locked for the duration of the load sensing process,
which includes a series of short spins and a portion of the water fill.
tceles,levelretawehttcelesyllaunamotreferpuoyfI– Small through Super. While Precise Fill is best for most loads and general washing, you
may want to manually select the load size for specialty items such as bulky, lightweight comforters or pillows, where you want to ensure a larger
water level is applied. Manual load size selections should be made for wet items placed in the washer, such as soaked towels or garments.
nehwretawhtiwlliftonlliwrehsawehT– Precise Fill is selected if the lid is opened. When the lid is closed the machine is able to
begin filling with water in order to sense the load size.
NOTE: This is a high-efficiency washing machine. This system requires less water while providing effective cleaning action. You may notice that the
water level is lower than on your previous washer. This is normal.
C

7
D Wash Cycles-Cycle Selector Knob
The wash cycle controls the type of washing process. The cycle selector knob can be turned in either direction. Turning the knob after
starting a cycle will stop the washer and change the cycle/options to the new selection. PressStart to begin the new cycle selection.
The chart below will help you match the items to be washed with the best wash cycle settings. For optimal performance, select the
cycle that most closely matches the items being washed.
Selections and options shown in bold are the recommended settings for that cycle.
Some cycles and options may not be available on some models.
GEAppliances.ca
Items to Wash Cycle Wash Temp Soil Level Spin Selection Options Available Cycle Details
Cycle for normal,
regular, or typical
use for washing
up to a full load
of normally soiled
cotton clothing.
Colors Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Normal
Stain PreTreat Guide
Auto Soak
Deep Rinse
2nd Rinse
Cycle for normal, regular, or typical
use for washing up to a full load
of normally soiled cotton clothing.
Choose the Heavy or Extra Heavy
soil level selection and Warm or
Hot water temperature selection as
appropriate for your clothes load
for a higher degree of cleaning.
Incorporates multi-stage fills and
wash periods to provide optimal
fabric care.
Dark colored
items, linens, and
mixed loads.
Dark
Colors Hot Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Normal
Stain PreTreat Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Lower wash temperatures, a shorter
wash period, and a deep fill rinse
(Not all features are on all models)
minimizes fading and spotting of dark
colored fabrics. Incorporates
multi-stage fills and wash periods
to provide optimal fabric care.
Casual clothes,
lightly soiled
office wear.
Casuals Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Normal
Stain PreTreat Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Wash period tailored to care for
casual clothes and office wear items.
Incorporates multi-stage fills and
wash periods to provide optimal fabric
care.
Lingerie and
special care
fabrics with light
soil.
Delicates Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Normal
Stain PreTreat Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Utilizes a unique “tri-pulse” extra
gentle agitate profile to provide
special care to delicate fabrics. It is
recommended to place small or ultra
delicate items in mesh bags before
washing.
Garments with a
high cotton content
and /or heat resis-
tant; for example,
towels, denim,
sheets, robes, etc.
SaniFresh Hot Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Auto Soak
Deep Rinse
2nd Rinse
The SaniFresh cycle is designed to
eliminate common bacteria, viruses
and germs on household linen.
This cycle is only effective if the hot
water connection is at a minimum
temperature of 119.84°F (48.8 ° C).
Medium to lightly
soiled athletic
wear items of
technical or
synthetic fabrics.
Active
Wear
(Not all
features
are on all
models)
Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Normal
Stain PreTreat Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Cycle designed for care of medium
to lightly soiled active wear, aththletic
wear, and technical fabrics.
Incorporates a multi stage wash
period with soak to effectively treat
body soils and odors. Use the Heavy
Duty cycle for heavily soiled sports
clothing constructed of sturdy fabric.
For waterproof, water-resistant items only use the Delicates cycle. DO NOT use other cycles for these items, for example: ski clothing,
diaper covers, bulky waterproof bed covers, umbrella covers, vehicle covers, sleeping bags, waterproof coats, etc).
· In other cycles different to the one recommended, when the basket turns, it is possible that water gets trapped in waterproof items
and clothing, which can cause abnormal vibration. Besides, the clothing moves upwards and may be expelled, this may result in injury
or damage to the washer, walls, floor, or clothing.
· DO NOT mix waterproof and non-waterproof items.
Normal

8
Operating instructions.
DWash Cycles-Cycle Selector Knob - Continued
Items to Wash Cycle Wash Temp Soil Level Spin Selection Options Available Cycle Details
Small loads of
lightly soiled items
that are needed in
a hurry.
Speed
Wash
(Not all
features
are on all
models)
Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max/Extra
Normal
Stain PreTreat Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Utilizes an expedited wash period and
time saving continuous spray rinse to
clean small lightly soiled loads in the
fastest time possible.
Wet load of items.
For items that need
only to be rinsed,
use this cycle with
Deep Rinse option.
Drain &
Spin Max/Extra
Normal Deep Rinse
2nd Rinse
Utilizes a high speed spin to extract
water from wet items. For items that
need to be rinsed, select the Deep
Rinse and/or 2nd Rinse option when
using this cycle.
Jeans with
medium to light
soil. For heavily
soiled work jeans,
use the Heavy
Duty Cycle.
Jeans
(Not all
features
are on all
models)
Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max / Extra
Normal
Stain PreTreat Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Combines higher water levels, a
specially designed agitation profile,
and multi step wash and soak periods
to care for jeans with medium to
light soil. Use the Heavy Duty cycle
for heavily soiled work jeans.
Sturdy fabrics with
heavy to medium
soil.
Heavy
Duty Hot Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max / Extra
Normal
Stain PreTreat Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Incorporates multi-step wash and
soak periods combined with extended
wash periods to effectively clean
heavily to medium soiled sturdy
fabrics.
Non-waterproof
large coats, bead
spreads, mattress
covers, and similar
large bulky items
Bulky
Items Hot Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max / Extra
Normal
Stain PreTreat Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Provides a Deep Fill/max fill wash
water level to wash bulky items.
Also incorporates a Deep Fill rinse to
effectively rinse bulky items.
Towels.
Sheets. Towels /
Sheets
(Not all
features
are on all
models)
Hot
Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max / Extra
Normal
Stain PreTreat Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Cycle designed washing towels or
sheets, using a higher water level
and a soak period to effectively
clean these items. It is recommended
that towels and sheets be washed
separately for best care and
washing performance.
Whites and
household linens Whites Hot Warm
Colors
Cool
Cold
Tap Cold
Ex. Heavy
Heavy
Normal
Light
Ex. Light
Max / Extra
Normal
Stain PreTreat Guide
Deep Fill
Auto Soak
Deep Rinse
2nd Rinse
Cycle tailored to cleanand brighten
your whites.

GEAppliances.ca
9
The Stain PreTreat feature allows you to indicate what stains are on the garments in your load. This feature incorporates a patent
pending treatment method. An initial water fill is performed at a temperature tailored to the stain type selected and to an amount
which enables a concentrated cleaning step. A stain scrubbing period, followed by an active soak, is conducted to effectively treat
the stain. Then additional water is added to the selected temperature and the wash phase is conducted for the cycle selected.
This feature can be applied to most wash cycles as described in the cycle guide.
To use Stain PreTreat:
1. Select the desired wash cycle.
2. Select the stain to be treated under the Stain PreTreat options.
Stain PreTreat Guide
Category Recommended Temperatures
Treatment/Wash Stain For best results,
before placing in
washer:
Tomato Cool/Warm Sauce
Catsup
Salsa
Pretreat with liquid
detergent or stain
remover product; rinse
with cool water.
Dirt Cool/Warm Dirt
Clay
Mud
Allow dirt to dry;
remove loose dirt
using a brush. Rinse
with cool water.
Grass Cold/Warm Grass
Lipstick
Chocolate
Gravy
Mayonnaise
BBQ Sauce
Pretreat with liquid
detergent or stain
remover product.
Brush lightly; rinse
with cold water.
Wine Cool/Warm Wine
Soda
Kool-Aid
Tea
Coffee
Juice
Beer
Pretreat with mixture
of Oxi product and
cool water. Add Oxi
product along with
detergent in the
washer.
• Recommended temperatures are optimal for stain removal performance; adjust temperature selection to suit load being washed.
• Ensure stain is completely removed after wash cycle and before placing in dryer; very tough stains may require a second treatment.
Cycle Options
EStain PreTreat (Not all features are on all models)

10
Operating instructions.
Select the Deep Fillfeature for loads where extra water is needed.
Press the Deep Fillbutton once before starting the cycle to add an incremental amount of water to the wash load. Holding theDeep Fill
button for 3 seconds will provide the deepest fill level possible; this will increase cycle time due to the additional time ittakes to fill the
washer.
To cancel the option if desired, press the Deep Fillbutton again.
NOTE:The Deep Fillbutton can also be pressed after the washer has completed filling and is in the wash phase if additional water is
desired. To stop the extra fill, press the Deep Fillbutton again and the water will stop.
Auto Soak
This option begins with a brief agitation, soaks for a specified period of time, then moves through the rest of the cycle automatically.
2nd Rinse
When you use extra detergent or bleach to clean heavily soiled clothes, use the2nd Rinse option to better remove additional residues.
Extra Spin
Select to provide additional spin time, increasing energy efficiency through reducing drying times.
2nd Rinse + Extra Spin
Provides both a second rinse and an extra spin.
Deep Rinse
Set this option to provide a deep rinse or when using fabric softener. This option may change other settings (e.g.Spin may go to a higher
setting) to maximize performance.
Consumer Help Indicator
Your washer is equipped with Consumer Help Indicator (CHI). CHI is our way to communicate a simple remedy for some situations
that you can perform without the need to call for service. The chart below describes the helpful lights you may notice flashingon
the display.
Spinlight blinking If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion
of the cycle and will stay illuminated fora short time after cycle completion. When this occurs, the washer is
taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the
washer may not be able to balance the load and spin up to full speed. If you noticethe load is more wet
than normal at the end of the cycle, redistribute the load evenly in the wash basket and run aDrain & Spin
cycle.
Fill light (Water not
entering washer) Check your house water supply. Did you forget to turn on one or both supply valves after installation or
period. The washer controls won’t respond/change during this time. After the 4 minutes, you can begin your
cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute timer will start
over again.
ECycle Options - Continued
(Not all features are on all models)
Deep Fill
Lid Locked light Lid Locked light will flash if 3 cycles have been started without opening the lid. The washer will not start
another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If the problem
persists, call 1 800 561 3344 for service.