GE GTWN8250DWS User manual

Write the model and serial
numbers here:
Model # _____________
Serial # ______________
You can find
them under
the lid of the
washer.
GEAppliances.com
Owner’s Manual
Washers
49-90458 09-12 GE
Safety Instructions ..........2,3
Operating Instructions
Appliance Communication..... 9,10
Care and Cleaning
oftheWasher.................... 11
Features...........................7
Loading and Using
theWasher........................8
Operating instructions..........4–6
Troubleshooting Tips.....12–14
Consumer Support
Consumer Support................16
Parts and Accessories. . . . . . . . . . .3, 16
Warranty..........................15
G002
As an ENERGY STAR®partner,
GE has determined that this
product meets the ENERGY STAR®
guidelines for energy efficiency.
Printed in the United States

2
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others. All safety
messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These words are defined as:
Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
DANGER
WARNING
CAUTION
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of fire, explosion, electric shock, or injury to persons when using your appliance, follow
basic precautions, including the following:
 Read all instructions before using the appliance.
 DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-
cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
 DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These
substances give off vapors that could ignite or explode.
 Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks
or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a
washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.
 DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is
used near children.
 Before the washer is removed from service or discarded, remove the door or lid.
 DO NOT reach into the appliance if the tub or agitator is moving. Wait until the machine has completely stopped before
opening the lid.
 DO NOT install or store this appliance where it will be exposed to the weather.
 DO NOT tamper with controls.
 DO NOT repair or replace any part of this appliance or attempt any servicing unless specifically recommended in the
user maintenance instructions or in published user repair instructions that you understand and have the skills to carry
out.
 Keep the area around your appliance free of combustible materials such as lint, paper, rags and chemicals.
 DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts
including a damaged cord or plug.
 Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power or Start/Pause button DOES NOT
disconnect power.
 DO NOT mix chlorine bleach with ammonia or acids such as vinegar or rust remover. A toxic gas may be produced.
 DO NOT leave the washer door open. An open door could entice children to crawl inside the washer.
 The laundry process can reduce the flame retardancy of fabrics. Carefully follow the garment manufacturer’s wash and care
instructions.
 See “Electrical Requirements” located in the Installation Instructions for grounding instructions.
SAVE THESE INSTRUCTIONS
WARNING

3
GEAppliances.com
* Tide®is a registered trademark of Procter & Gamble
SAVE THESE INSTRUCTIONS
WHEN NOT IN USE
Turn off water faucets to minimize leakage if a break or
rupture should occur. Check the condition of the fill hoses;
GE recommends changing the hoses every 5 years.
Insure that the hot water hose is connected to the “H”
(internal red screened) valve and the cold water hose is
connected to the “C” (internal blue screened) valve.
Install or store where it will not be exposed to
temperatures below freezing or exposed to the weather,
which could cause permanent damage and invalidate the
warranty.
Properly ground washer to conform with all
governing codes and ordinances. Follow details
in Installation Instructions.
This washer does not include water supply hoses.
GE strongly recommends the use of factory specified
parts. A list of factory hoses available for purchase are
listed below. These hoses are manufactured and tested to
meet GE specifications.
GE strongly recommends the use of new water supply
hoses. Hoses degrade over time and need to be replaced
every 5 years to reduce the risk of hose failures and water
damage.
Parts and Accessories
Order on-line at GEApplianceparts.com today, 24 hours a
day or by phone at 800.626.2002 during normal business
hours.
Part Number Accessory
PM14X10002 4 ft Rubber Water Supply Hoses
Or
PM14X10005 4 ft Braided Water Supply Hoses
WX10X10011 Tide®Washing Machine Cleaner*
WX7X1 Washer Floor Tray
DR07X10002 6’ Cable
DRM2E300V0 ACM, Splitter, two 6’ Cables & a 1’
Cable
PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
If you did not receive an Installation Instructions, you can receive one by visiting GEAppliances.com or by calling
800.GE.CARES (800.432.2737).
DO NOT allow children to play on or in this appliance. Close supervision of children is necessary
when this appliance is used near children. Failure to follow this instruction may result in death
or injury to persons.
If the lid is opened between cycles (i.e. not pausing and
restarting the current cycle, changing cycles after it
started, etc.) pushing the Start button will cause the
washer to turn on the cold water for 5 seconds followed
by a 10 second delay before locking the lid and starting
the cycle.
If the lid is opened during this 15 second period, the word
PAUSE will start scrolling across its display. You will have
to push the Start button again to restart the cycle.
FUNCTIONALITY CHECK
Confined
Space Hazard
WARNING
¥

Throughout this manual, features and appearance may vary from your model.
4
Operating instructions.
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A
B
Power
Press to “wake up” the display. If the display is active, press to put the washer into idle mode.
NOTE: Pressing POWER does not disconnect the appliance from the power supply.
Start and Pause
Press Start to begin the cycle. NOTE: The lid must be closed for the washer to fill and the cycle to start. If the lid is open, “LID” will scroll across
the display. If the lid is closed, the lid will lock, the detergent will be dispensed, and “FILL” will scroll across the display.
Pressing Start again will Pause the cycle and the Start indicator light will blink.
To continue the cycle, press Start again. If machine is paused more than 24 hours, the cycle will be cancelled. If water remains in the machine,
select the Drain & Spin cycle to drain tub and spin water out of the washer tub.
Display and Status Lights
Display:
The display shows the approximate time remaining until the end of the cycle.
NOTE: The cycle time is affected by how long it takes the washer to fill. This depends on the water pressure in your home. The “smart” timer
“learns” the amount of time it takes to fill your washer and adjusts the total time accordingly.
In addition, this display will, “scroll” the washer status:
bALANCINgStart of rebalancing cycle to redistribute clothes. Stops after rebalancing is complete.
CyCLE PrEP Sensing dry load size prior to fill (normal).
dELAY When Delay Wash is initiated. Replaced with estimated time when cycle starts.
End End of current cycle.
ES Washer in a delay start (4 hour maximum) awaiting lower energy rates (see the Energy Smart section).
FILL For the first 45 seconds of a fill, the estimated end of cycle time is displayed. For the rest of the fill time, “FILL” is scrolled
until the fill completes.
H2O SUPPLY Can not sense water level (valves possibly turned off).
LId Cycle stopped because lid is open. Close the lid.
LOAd SenSE Sensing wet load size (normal).
PAUSE Cycle paused because the Start/Pause button was pressed and the washer was set to Pause. Press Start button again to
restart the cycle.
Cycle status lights:
Shows whether the washer is in the SOAK, WASH, RINSE or SPIN cycle.
Feature status lights indicate (see sections F and *for more details):
The My Settings feature is on for this cycle.
The washer is locked - will blink once if you press any button or turn the cycle knob.
The signal is on. See the Variable Signal description.
The Energy Smart feature is selected. See About Appliance Communication section.
C
The lid is locked. See the Control
Lock description.
The eWash feature is selected.
A Delay Wash time is set.
Controls
Heavy Duty
Heavy Soil
Pause
(unlock lid)
Select Cycle and Push Button for stain options
Stain Removal Guide
B
A
DC
E
G
F
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Settings
Individual settings for agitation (Soil), water temperature (Temp), and spin (Spin) can be set from the minimum (lowest in column) to
maximum (highest in column). In general, the higher up the column, the more washer energy will be used.
NOTE: Higher Spin speeds typically reduce dryer time/energy usage (i.e. reduces total energy when using both a washer and a dryer.)
GEAppliances.com
Wash Cycles-Cycle Selector Knob
The wash cycle controls the type of washing process. The Cycle Selector knob can be turned in either direction. Turning the knob after
starting a cycle will stop the washer and change the cycle/options to the new selection. Press Start to begin the new cycle selection.
NOTE: When the knob is turned to another cycle, the tub light is turned on to assist in loading.
The chart below will help you match the wash cycle setting with your clothing.
Speedwash
For small loads of lightly soiled items that are needed in a hurry. Provides light wash/rinse and short high speed spin.
Delicates For lingerie and special-care fabrics with light to normal soil. Provides light wash and low speed spin.
HandWash For items labeled hand washable with light soils. Provides an extra light was and a medium speed spin.
Heavy Duty/ Heavy Soil An above normal cycle for heavily soiled or stained clothes. A soak cycle is added and the agitate cycle is extended
for extra cleaning. This more aggressive cycle should be used sparingly.
Dark Colors For non-colorfast cottons and blends or items that are labeled cold wash. Provides normal wash and medium speed
spin.
Whites For heavy to lightly soiled whites, household linens, work and play clothes. Provides a heavy wash and a high
speed spin.
Normal/ Light Colors For heavy to lightly soiled colorfast cottons, household linens, work and play clothes. This cycle provides the best
overall cleaning and should be used for most everyday items. Provides normal wash and medium speed spin.
Towels/Sheets Provides periods of agitation and soak tailored for washing towels and sheets. Provides normal wash and a
high speed spin.
Jeans For washing medium to lightly soiled jeans. Provides normal wash and an medium speed spin. ( For heavily
soiled work jeans, use Whites cycle.)
Bulky Items/ For large coats, bed spreads, mattress covers, sleeping bags and similar large and bulky items. Large items
Comforters, Pillows such as blankets, comforters, jackets and small rugs. Provides a normal wash and an extra heavy spin.
Quick Rinse
Rinses and spins non-soiled items where a rinse only is desired. Provides an extra light wash and an
extra heavy speed spin. Fabric Softener and Extra Rinse options are available with this cycle.
Drain & Spin
For draining the tub and spinning water out of the clothes. Provides a normal wash and a medium speed
spin.
BASKETclean Use for cleaning the basket of residue and odor. The washer will fill with hot water. Use this cycle once a
month with liquid chlorine bleach or Tide®Washing Machine Cleaner. NOTE: Never load laundry while using
BASKETclean. The laundry may become damaged or contaminated. See the Care and Cleaning section.
D
5
Stain Removal Guide
The Stain Removal Guide feature allows you to indicate what stains are on the garments in your load. This
feature can be used with any wash cycle.
To use Stain Removal Guide:
1. Select the wash cycle.
2. Press the Stain Removal Guide button (the button will light up when it is on).
Continue to press to select tomato stain, oily stain, grass stain or dirt stain. The indicator light will show the
selected stain.
To select a different stain, press the Stain Removal Guide button until desired stain to be removed is lit.
To turn off Stain Removal Guide press until the light on the button turns off.
NOTE: The Soil and Temperature levels will be changed to match each stain type. Turning off Stain Removal
Guide will return the settings to default.
E
Stain Removal Guide
Select Cycle and Push Button for stain options

6
Operating instructions.
Cycle Options
Delay Wash
When the Delay Wash button is repeatedly pressed, the delay time is set from 1 (01H) to 9 (09H) hours and back to clear (00H) hours. If you
press and hold the Delay Wash button for 3 seconds, it will immediately reset.
Pretreat/Bleach
Set this option to add pretreatment -OR- bleach in the next load. Press once to indicate adding pretreatment (light on above button), twice
to specify bleach (light on below button), three times to turn off (no light). Pretreatment or bleach will be added at the optimal time during the
wash cycle (differs for pretreatment or bleach).
NOTE: Do NOT use pretreatment and bleach in the same load. If you forget to dispense (did not press button once or twice), you can flush
out the dispenser by pouring water into the compartment and running a Quick Rinse cycle to remove from the tub.
Fabric Softener
Set this option to provide a deep rinse or when manually adding fabric softener to the rinse cycle. NOTE: This option is not allowed for some
cycles. When allowed, it may change other settings (e.g. Spin may go to a higher setting) to maximize performance.
NOTE: Do not use fabric softener dispensing balls with this washer. They do not work correctly in high efficiency washers.
eWash
When the eWash button is pressed, the cycle changes to its most energy efficient settings and all of the eMonitor lights will light to indicate
that the most efficient settings are on. If you change settings, the eWash light will go off and the number of eMonitor lights will decrease (or
increase) to indicate decreased (or increased) energy efficiency settings.
Additional Options
Soak
This option begins with a brief agitation, soaks for a specified period of time, then moves through the rest of the cycle automatically.
Repeated pressing of the Soak button will add 15, then 30 and then return back to 0 soak minutes.
Extra Rinse
When you use extra detergent or bleach to clean heavily soiled clothes, use the Extra Rinse option to better remove additional residues.
NOTE: This option is not allowed for some cycles.
Control Lock
You can lock the controls to prevent any selections from being made. Or you can lock the controls after you have started a cycle. Children
cannot accidentally start the washer by touching buttons with this option selected.
7RORFNWKHZDVKHUFRQWUROV press and hold both the Soak and Extra Rinse buttons for 3 seconds. The control lock icon will light up when it
is on.
7RXQORFNWKHZDVKHUFRQWUROV press and hold both the Soak and Extra Rinse buttons for 3 seconds.
NOTE: The Power button can still be used when the machine is locked.
Variable Signal
Use the Variable Signal button to change the volume of the end of cycle signal. Press the button until you reach the desired volume (high,
medium, low) or off.
My Settings
As the cycle selector knob is turned, the Soil, Temp and Spin settings change to automatic pre-set default settings. If you desire a different
setting, select the desired options or changes to cycle settings. Press and hold the My Settings button for 3 seconds, the washer will save
these settings for that cycle and the and My Settings button will light when active. In the future, when you turn the selector knob to that
cycle, your settings will be automatically recalled. To temporarily (i.e. for this load) return to the pre-set default settings, press the My Settings
button for 1/2 second. The status heart and button lights will turn off and the options will change back to these defaults. To make these
default settings permanent, hold the My Settings button again for 3 seconds to make them your preferred settings (the lights will turn back
on). NOTE: My Settings includes Stain Removal Guide but NOT Delay Wash or Variable Signal.
F
G
Automatic Load Sensing
This selection provides the correct amount of water suited to the size and type of load placed in the unit. The washer will not fill with
water during automatic load sensing if the lid is open. When the lid is closed the machine is able to begin filling with water in order
to sense the load size.
NOTE: This is a high efficiency washing machine with Infusor™ wash action. This system requires less water while providing effective
cleaning action. You may notice that the water level is lower than on your previous washer. This is normal for an Infusor™-equipped
washer.
Average Small Load
Clothes Level
Water Level
Average Medium Load
Clothes Level
Water Level
Clothes Level
Water Level
Average Large Load

About washer features. GEAppliances.com
7
Pretreatment or Liquid
Bleach Compartment
Laundry Additives
All additives – detergent, fabric softener, and pretreatments (e.g. OxiClean®) are added in the front corners. Your option selections will determine
when each additive is automatically dispensed at its optimal time in the wash or rinse cycle.
Single Wash Detergent Dispenser
To manually add either powder or liquid detergent
to the next wash cycle, pour it in the left front
opening. Most detergent will immediately enter
the tub. The washer will flush water through
this opening just prior to the fill cycle to add any
detergent that did not fall into the tub.
NOTE: Do not put tablet cleaners in the single
wash detergent dispenser.
Detergent tablest should be added to the bottom
of the washer basket before clothes are placed
inside.
Single Wash Detergent Dispenser
Single Use Softener
To add fabric softener to the next load, press the
Fabric Softener button and pour the softener into
the right opening. The liquid will be added at the
optimum time in the rinse cycle.
Single Use Softener
Pretreatment or Liquid Bleach
To add either liquid pretreatment or liquid bleach to
just the next load, pour only one of them in the left
rear compartment and press the Pretreat/Bleach
button either once to light the pretreat light (above
button) or twice to light the bleach light (below
button). The liquid will be added at the optimal time
(pretreatment - early or bleach – late) in the wash
cycle.
Pretreatment option
1Check clothing care labels for special
instructions.
2Measure liquid pretreatment carefully, following
instructions on the bottle.
3Before starting the washer, pour measured
amount of pretreatment directly into the
compartment.
Bleach option
The water fill
dilutes liquid
chlorine bleach as
the washer fills for the wash cycle.
1Check clothing care labels for special
instructions.
2Measure liquid bleach carefully, following
instructions on the bottle.
 Never pour undiluted liquid chlorine bleach
directly onto clothes or into the wash
basket.
 Do not pour powdered bleach into bleach
compartment.
3Before starting the washer, pour measured
amount of bleach directly into bleach
compartment. Avoid splashing or over-filling
dispenser. If you prefer to use powdered
bleach, add it into the wash basket with your
detergent.
 Do not mix chlorine bleach with ammonia
or acids such as vinegar and/or rust
remover. Mixing can produce a toxic gas
which may cause death.

Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.
Sorting Wash Loads
Sort by color (whites, lights, colors), soil level,
fabric type (sturdy cottons, easy care, delicates) and whether the fabric produces lint (terry cloth,
chenille) or collects lint (velveteen, corduroy).
Proper Use of Detergent
Using too little or too much detergent is a common
cause of laundry problems.
Use less detergent if you have soft water, a smaller load
or a lightly soiled load.
For spots, apply pre-treatment to items as recommended
on the product label. Application should be made in
the basket to prevent overspray which may cause the
coloring on the lid or graphics to fade.
GE recommends the use of High Efficiency
detergents in all Energy Star rated washers.
HE detergents are formulated to work with low water
wash and rinse systems. HE detergents reduce
the oversudsing problems commonly associated
with regular detergents.
When using high efficiency or concentrated detergents,
consult the product label to determine amount required
for optimum performance. Excessive detergent will
negatively impact wash performance.
Loading the Washer
8
JEANS
3 Jeans
5 Work Wear Shirts
4 Work Wear Pants
72:(/66+((76
2 Bath Sheets
5 Bath Towels/
12 Washcloths
6 Hand Towels/
2 Terrycloth Bath Mats
OR
2 Flat Queen-Sized
Sheets
2 Fitted Queen-Sized
Sheets
4 Pillowcases
1250$/
4 Pillowcases
2 Hand Towels
2 Flat Sheets/
2 Fitted Sheets
2 Bath Towels/
4 Washcloths
OR
6 Shirts (Men’s
or Women’s)
4 Pair Pants (Khakis
or Twills)
5 T-shirts
7 Pairs of Boxers
4 Pairs of Shorts
OR
6 T-shirts
4 Pairs of Sweatpants
4 Sweatshirts
2 Hoodies
7 Pairs of Socks
'(/,&$7(6*
7 Bras
7 Panties
3 Slips
2 Camisoles
4 Nightgowns
*Using a nylon mesh
bag for small items is
recommended.
SPEEDWASH
²*$50(176
2 Casual Wear
Work Shirts
1 Pair Casual Wear
Work Pants
OR
3 Soccer Uniforms
Loading Examples*
Load dry items loosely in the washer basket. For best
results, load items evenly and loosely around the
outside of the basket. To add items after washer has
started, press Unlock Lid, lift the lid and submerge
additional items around the outside of the basket. Close
the lid and press Start to resume.
Do not place large items such as sheets, blankets
and towels across the Infusor™. Load them around
the outside of the basket.
Do not wash fabrics containing flammable materials
(waxes, cleaning fluids, etc.).
Do not put lawn or sofa cushions into the washer as
they are too big to move. Remove outer covers and
ONLY wash them.
DO NOT wash fabrics soiled with flammable liquids or cleaning solvents.
No washer can completely remove oil.
DO NOT dry anything that has ever had any type of oil on it (including cooking oils).
Doing so can result in death, explosion, or fire.
WARNING
Fire Hazard

9
About Appliance Communication. GEAppliances.com
CleanSpeakTM
This washer can communicate with a compatible
dryer (one whose Owner’s Manual contains a
&OHDQ6SHDNdescription) via a cable between these
appliances. This cable comes with &OHDQ6SHDN
dryer models or may be purchased separately.
At the end of the wash cycle, the washer sends a
signal to the dryer to indicated a preferred dry cycle.
When the dryer becomes idle (“End” display times
out - or- the door is opened) “CYCLE” will scroll
across its cycle time display, its current cycle knob
setting LED will be lit, and (if different) a second
recommended cycle LED will blink. If “CYCLE” times
out, pressing Power will refresh it and the LEDs. If
the dryer cycle knob is turned , the solid LED will
move accordingly. Pressing the dryer Start will
initiate the cycle knob setting (solid LED) and turn off
the recommended (blinking LED) if a different cycle
is started.
Brillion Enabled Communication
This washer (and/or compatible dryer) can
communicate with your Home Computer and/or
iPhone®. By using the GE Nucleus™Home Energy
Manager and Appliance Communication Module
(ACM) you will be able to see the following:
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segment is (example, “Spinning”).
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has been selected.
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maintenance or servicing.
What your software allows you to do:
NOTE: Messages are displayed in English. See
www.gebrillion.com or call 1-800-220-6899 for
possible language options.
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iPhone®connection)
&RPSXWHU0DF®or PC) and/or Internet capable
iPhone®
NOTE: If you also have a compatible (QHUJ\6PDUW
dryer, see Installation Instructions for additional
parts.
,QVWDOODWLRQ
6WHS Install your Nucleus Home Energy Manger/
Cable - near your internet router.
Refer to the Quick Start Guide/Installation
Instructions included with this device for
information needed to download software to a
desktop and/or iPhone®.
6WHS Install your Appliance Communication
Module (ACM) in your Laundry area. Determine
the most convenient location for your ACM. Install
the ACM according to the Quick Start/Installation
Instructions included with the device.
6WHS Connect your ACM to your washer or dryer-
washer.
The ACM comes with a splitter, two 6’ cables, and
a 1’ cable (see Parts and Accessories). If you also
have an (QHUJ\6PDUW dryer, use the splitter to
connect both appliances. NOTE: If the dryer did
not
come with a 6 foot cable, you may need to purchase
a second 6 foot cable (see Parts and Accessories).
For more information or questions, please visit:
www.gebrillion.com or call 1-800-220-6899.
Dryer
Washer
Washer
ACM
Dryer
Washer
Spliter
ACM
- OR -

About Appliance Communication.
10
Energy SmartTM
Energy Smart enables your washer to reduce
energy consumption during periods of high energy
costs. If you live in an area where your power
provider charges different rates at various times of
the day, your washer can inform you when you are
paying the highest rate. The (QHUJ\6PDUWicon will
illuminate on the washer control panel, the cycle
time will display “ES”, and the operation will be in
a delay mode. The washer will delay start (up to 4
hours) until the rate goes down. You can override
this feature by holding the 'HOD\:DVK button for
3 seconds to cancel and run it at your convenience
(immediately or delayed 1-9 hours).
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6PDUW0HWHUWRFRPPXQLFDWHZLWK\RXUZDVKHU
(call your power provider)
$Q(QHUJ\6PDUWwasher (like this one)
$Q$SSOLDQFH&RPPXQLFDWLRQ0RGXOHACM)
,QVWDOODWLRQ
Step 1: Power provider installs a Smart Meter
Steps 2 & 3: Install an ACM. See the Brillion Enabled
Communication section.