GE GTWS8355H1MC User manual

GEAppliances.com
Safety Instructions .......... 2,s
Operating Instructions
Appliance Communication ....... 10
Care and Cleaning
of the Washer .................... 11
Features ........................... 7
Loading and Using
the Washer ........................ 8
Operating instructions .......... 4-6
Troubleshooting Tips ..... 12-14
Consumer Support
Consumer Support ................ 16
Parts and Accessories ........... 3, 16
Warranty .......................... 15
OVF
Printed in the United States
ENERGYSTAR
As an ENERGY STAR ® partner,
GE has determined that this
product meets the ENERGYSTAR®
guidelines for energy efficiency.
Write the model and serial
numbers here:
Model #
Serial #
You can find /"----_/
them under
the lid of the
washer.
49-90502 08-13 GE

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
m
Thisisthe safety alert symbol. Thissymbol alerts to potential hazardsthat can kill or hurt and others. Allsafety
you you you
messageswill follow the safety alert symbol and the word "DANGER","WARNING",or "CAUTION".Thesewords are defined as:
Indicates a hazardous situation which, if not avoided, will result in death or serious inJury.
Indicates a hazardous situation which, if not avoided, could result in death or serious inJury.
_ Indicates hazardous situation which, if not avoided, could result in minor moderate
aor inJury.
IMPORTANT SAFETYINSTRUCTIONS
To reduce the risk of death, fire, explosion,electric shock,or injury to persons when usingyour appliance,
follow basic precautions, including the following:
[] Readall instructionsbeforeusingtheappliance.
[] DONOTwash or dry articles that have been previously cleaned in,washed in,soaked in or spotted with gasoline, dry-
cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
[] DONOTadd gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These
substances give off vapors that could ignite or explode.
[] Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks
or more. HYDROGENGAS ISEXPLOSIVE.If the hot water system has not been used for such a period, before using a
washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is flammable, DO NOTsmoke or use an open flame during this time.
[] DONOTallow children to play on or in this appliance. Close supervision of children is necessary when this appliance is
used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow
these instructions may result in death or injury to persons.
[] DONOTreach into the appliance if the tub or agitator is moving to prevent accidental entanglement.
[] DONOTinstall or store this appliance where it will be exposed to the weather.
[] DONOTtamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically
recommended in the user maintenance instructions or in published user repair instructions that you understand and
have the skills to carry out.
[] Keepthe area around your appliance clean and dry to reducethe possibility of slipping.
[] DONOToperate this appliance if it isdamaged, malfunctioning, partially disassembled, or hasmissing or broken parts
including a damaged cord or plug.
[] Unplug the appliance or turn off the circuit breaker before servicing. Pressingthe Power button DOESNOTdisconnect power.
[] See "Electrical Requirements" located in the Installation Instructions for grounding instructions.
SAVETHESE INSTRUCTIONS
2

GEAppliances.com
PROPERINSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
If you did not receive an Installation Instructions, you can receive one by visiting GEAppliences.com or by calling
800.GE.CARES(800.432.2737).
[] Ensurethat the hot water hose isconnected to the "H"
(internalred screened)valve and the cold water hose is
connected to the "C"(internal blue screened)valve.
[]
[]
Installor store where it will not be exposed to
temperatures below freezing or exposedto the weather,
which could cause permanent damage and invalidate the
warranty.
Properlyground washer to conform with all
governing codes and ordinances. Follow details
in Installation Instructions.
_ - Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
DO NOT remove ground prong.
DO NOT use an adapter.
DO NOT use an extension cord.
Failure to do so can result in death, fire or electrical
shock.
[] Optional drain hoseextension recommended for
discharging heights from 60" - 96"
[] This washer does not include water supply hoses.
GEstrongly recommends the useof factory specified
parts.A list of factory hoses availablefor purchase are
listed.These hosesare manufactured and tested to meet
GEspecifications.
GEstrongly recommends the useof new water supply
hoses.Hosesdegrade over time and need to be replaced
every 5 years to reduce the risk of hosefailures and water
damage.
Parts and Accessories
Order on-line at GEApplianceparts.com today, 24 hoursa
day or by phone at 800.626.2002during normal business
hours.
Part Number
PM!4X!O002
Or
PM!4X!O005
WH49X30!
Accessory
4 ft RubberWater Supply Hoses
4 ft BraidedWater Supply Hoses
Drain Hose Extension
WXlOXlO011
WX7X!
DR07X!0005
Tide®Washing Machine Cleaner*
Washer FloorTray
6' Cable
4FUNCTIONALITYCHECK
[] If the lid isopened between cycles(i.e.not pausing and
restarting the current cycle, changing cycles after it
started, etc.)pushingthe Start button will cause the
washer to turn on the cold water for 5 secondsfollowed
by a 10 second delay before locking the lid and starting
the cycle.
[] If the lid isopened during this !5 second period,the word
PAUSEwillstart scrolling across its display.You will have
to pushthe Start button again to restart the cycle.
WHEN NOT IN USE
[] Turn off water faucets to minimize leakage ifa break or
rupture should occur.Checkthe condition ofthe fill hoses;
GErecommends changing the hoses every 5 years.
SAVE THESE INSTRUCTIONS
* Tide®is a registered trademark of Procter & Gamble 3

Operating instructions.
Throughout this manual, features and appearance may vary from your model.
CZD
•Add fabric softener to the fabric •Loosely add items around in.fusor. , Select wash cycle.
softener dispenser; see page 7. Overloading may negatively impact , Select wash options,
wash performance. _ee page 8 for including Fabric Softener
•Add detergent. GE recommends suggested loading examples, option.
the use of High Efficiency _ , Close lid.
detergents in all Energy . Select options including
Star-rated washers. NOTE: Washer will not fill with lid Pretreat/Bleach option.
open.
Contf'oIs_s,s, ....... w._to__ _owo,s/_h_ i!!i,o........i
UnliC2eLrid Deli ..... _ "Drain&Spin __i T:mp Spi: ]:
Power
Step 4
, Press Start.
Pressto "wake up" the display. Ifthe display is active, press to put the washer into idle mode.
NOTE:Pressing POWERdoes not disconnect the appliance from the power supply.
Start and Unlock Lid
PressStart to beginthe cycle.NOTE:Thelid must be closed for the washer to fill and the cycle to start. If the lid is open,"LID"will scroll across
the display. Ifthe lid isclosed,the lid will lock,the LID LOCKEDlight will light,the detergent will be dispensed,and "FILL"willscroll across the
display.
PressingUnlock Lid will Pausethe cycle and the Start indicator light will blink.
Tocontinue the cycle, pressStart again. Ifmachine ispaused more than 2/4hours, the cycle will becancelled. Ifwater remains inthe machine,
selectthe Drain & Spin cycle to drain tub and spinwater out of thewasher tub.
Display and Status Lights
Display:
The display shows the approximate time remaining until the end of the cycle.
NOTE:Thecycle time isaffected by how long it takes the washer to fill.This depends on the water pressure in your home. The"smart" timer
"learns"the amount of time it takes to fillyour washer and adjusts the total time accordingly.
In addition, this display will, "scroll" the washer status:
bALAnCINg Start of rebalancing cycle to redistribute clothes.Stopsafter rebalancing iscomplete.
CYCLEPrEP Sensingdry load size prior to fill (normal).
•dELAY When Delay Wash isinitiated. Replacedwith estimated time when cycle starts.
End Endof current cycle.
ES Washer in a delay start (4 hour maximum) awaiting lower energy rates (seethe Energy Smart section).
FILL Forthe first 45 seconds of afill,the estimated end of cycletime isdisplayed. Forthe rest ofthe fill time, "FILL"isscrolled
until the fill completes.
H20 SUPPLY Cannot sensewater level(valvespossibly turned off).
HEAt Water being heated for Sanitize cycle.
Lid Cyclestopped because lid isopen. Closethe lid.
LOAdSenSE Sensingwet load size(normal).
PAUSE Cyclepaused because the StardPause button was pressedand the washer was set to Pause. PressStart button again to
restart the cycle.
Cyclestatus lights:
Showswhether the washer is inthe SOAK,WASH,RINSEor SPINcycle.
Feature status lights indicate (seesectionsF,G and Hfor more details):
V TheMy Settings feature ison for this cycle.
6 Thewasher islocked -will blink once ifyou pressany button or turn the cycle knob. _ TheLockliddescription.iSlocked.Seethe Control
_)))Thesignal is on. Seethe Variable Signal description. The eWash feature isselected.
EnergysmartTheEnergy Smart feature isselected. SeeAbout Appliance Communication section. _ ADelay Wash time is set.

GEAppliances.com
Wash Cycles-Cycle Selector Knob
Thewash cycle controls the type of washing process. TheCycleSelector knob can be turned in either direction. Turning the knob after
starting acycle will stop the washer and change the cycle/options to the new selection.PressStartto begin the new cycle selection.
Thechart below will helpyou match the wash cycle setting with your clothing.
Speedwash Forsmall loads of lightly soileditems that areneeded ina hurry.Provideslightwash/rinse and short high speedspin.
Delicates For lingerieand special-carefabrics with lightto normal soil.Provideslightwash and low speedspin.
Jeans* For washing medium to lightly soiled jeans. Providesnormal wash and medium speedspin.(Forheavily soiled
work jeans, use Whites cycle.)
HeavyDuty/HeowSoil* An above normal cycle for heavilysoiled or stained clothes. A soak cycle isadded and the agitate cycle is extended
for extra cleaning.This more aggressive cycle should be usedsparingly.
Dark Colors* For non-colorfast cottons and blends or items that are labeledcold wash. Providesnormal wash and medium speed
spin.
Whites* For heavy to lightly soiled whites, household linens, work and play clothes. Provides a heavy wash and a high
speedspin.
Normal/LightColors* For heavy to lightly soiled colorfast cottons, household linens,work and play clothes. Thiscycle providesthe best
overallcleaning andshould beusedfor most everyday items.Providesnormalwash and medium speedspin.
Towels/Sheets* Provides periods of agitation and soak tailored for washing towels and sheets. Providesnormal wash and a
high speed spin.
Sanitize When selecting sanitize, the washer increases the water temperature to sanitize and remove 99.9% of
bacteria found in home laundry. Provides an extra heavy wash and a medium spin.
_S_ [ NSF Protocol P172 NOTE:ThedefaultSanitizecyclewater
Sanitization Performance of Residential and
C ....... ial, Family-Sized Clothes Washers temperature (Hot)can NOTbe changed.
Bulky Items/
Comforters, Pillows
Quick Rinse
For large coats, bed spreads, mattress covers, sleeping bags and similar large and bulky items. Large items
such as blankets, comforters, jackets and small rugs. Provides a normal wash and an extra heavy spin.
Rinses and spins non-soiled items where a rinse only is desired. Provides an extra light wash and an
extra high speed spin. Fabric Softener, Power Rinse and Extra Rinse options are available with this cycle.
Drain &Spin For draining the tub and spinning water out of the clothes.
BASKETclean Use for cleaning the basket of residue and odor. Recommended use of at least once per month.
NOTE:Never load laundry while using BASKETclean.The laundry may become damaged or contaminated.
Seethe Care and Cleaning section.
*Cyclesavailable with Steam Assist
Steam Assist Steam Assist
Steam Assist adds steam into the washer before the main wash cycle and during Jeans, Heavy Duty/Heavy
Soil, Dark Colors, Whites, Normal/Light Colors and Towels/Sheets cycles.
Touse:
1. Turn Power on and select one of the above wash cycles.
2. Pressthe Steam Assist button to activate.
Z,. Pressthe Start button.
Stain Removal Guide
The Stain Removal Guide feature allows you to indicate what stains are on the garments in your load. This
feature can be used with any wash cycle except Sanitize.
"Touse Stain Removal Guide:
1. Select the wash cycle.
2. Pressthe Stain Removal Guide button (the button will light up when it is on).
Continue to press to select Tomato stain, Wine stain, Grass stain or Dirt stain. The indicator light will show
stainRemovatGuide the selected stain.
'Tom%ow,o__o,=0o,_'TOselect Odifferent stain, press the Stein Removal Guide button until desired stain to be removed is lit.
Toturn offStain Removal Guide, press until the light on the button turns off.
NOTE: TheSoil and Temperature levels will be changed to match each stain type. Turning off Stain Removal
Guide will return the settings to default.
Settings
Individual settings for agitation (Soil),water temperature (Temp), and spin (Spin) can be set from the minimum (lowest in column) to
maximum (highest in column). In general, the higher up the column, the more washer energy will be used.
NOTE:Higher Spin speeds typically reduce dryer time/energy usage (i.e.reduces total energy when using both a washer and a dryer). 5

Operating instructions.
Cycle Options
Soak
This option begins with abrief agitation, soaks for aspecified period of time, then movesthrough the rest of the cycle automatically.
Repeatedpressing of the Soak button will add !5 minutes, then 30 minutes and then return back to 0soak minutes.
Extra Rinse
When you useextra detergent or bleach to clean heavily soiled clothes,use the Extra Rinse option to better remove additional residues.
NOTE:Thisoption isnot allowed for some cycles.
Fabric Softener
Setthis option to provide a deeprinse or when manually adding fabric softener to the rinse cycle. NOTE:Thisoption is not allowed for some
cycles.When allowed, it may change other settings (e.g.Spin may go to a higher setting) to maximize performance.
NOTE:Do not usefabric softener dispensing balls with thiswasher. Theydo not work correctly in high efficiencywashers.
Pretreat/Bleach
Setthis option to add liquid pretreatment -OR-liquid bleach in the next load. Pressonce to indicate adding pretreatment (light on above
button), twice to specify bleach (lighton below button), three times to turn off (no light).Pretreatment or bleachwill be added at the optimal
time during the wash cycle (differs for pretreatment or bleach).
NOTE:Do NOTuse pretreatment and bleach inthe same load. tfyou forget to dispense (did not press button once or twice),you can flush
out the dispenser by pouring water into the compartment and running a Quick Rinsecycle to remove from the tub.
Power Rinse
Setthis option when you use extra detergent or bleachto clean heavily soiled items. It provides an enhanced rinse.
Additional Options
Ply Settings
Asthe cycle selector knob isturned, the Soil,Temp and Spin settings change to automatic pre-set default settings. Ifyou desire adifferent
setting, selectthe desired options or changesto cycle settings. Pressand hold the My Settings button for 3 seconds,the washer will save
these settings for that cycle and the status heartV and My Settings button will light when active. Inthe future, when you turn the selector
knobto that cycle,your settingswill beautomatically recalled.To temporarily (i.e.for this load)return to the pre-set default settings, press
the My Settings button for !/2 second.The status heartV and button lightswill turn off and the options will change back to these defaults.
To makethese default settings permanent, hold the My Settings button again for 3 secondsto make them your preferred settings (the
lightswill turn back on).NOTE:My Settings includesStain Removal Guide and Steam Assist but NOTDelay Wash or Variable Signal.
Variable Signal
Usethe Variable Signal button to change the volume of the end of cycle signal. Pressthe button until you reach the desired volume (high,
medium, low) or off.
Delay Wash
When the Delay Wash button is repeatedly pressed,the delay time isset from ! (01H)to 9 (09H)hours and back to clear (00H)hours. Ifyou
pressand hold the Delay Wash button for 5 seconds, it will immediately reset.
Control Lock
You can lock the controls to prevent any selections from being made. Oryou can lock the controls after you have started a cycle.Children
cannot accidentally start the washer by touching buttons with this option selected.
To lock the washer controls, pressand hold the Control Lock button for 5 seconds.The control lock icon will light up when it ison.
To unlock the washer controls, press and hold the Control Lock button for 5 seconds.
NOTE: The Power button can still be used when the machine is locked.
eWash
When the eWash button ispressed,the cycle changes to its most energy efficient settings and all of the eMonitor lights will light to indicate
that the most efficient settings are on. tfyou change settings,the eWash light will go off and the number of eMonitor lights will decrease (or
increase)to indicate decreased (or increased)energy efficiency settings.
Automatic Load Sensing
This provides the correct amount of water suited to the size and type of load placed in the unit. The washer will not fill with water
during automatic load sensing ifthe lid is open. When the lid is closed the machine is able to begin filling with water in order to
sense the load size.
NOTE: This is ahigh efficiency washing machine with infusor wash action. This system requires less water while providing effective
cleaning action. You may notice that the water level is lower than on your previous washer. This is normal for an infusor equipped
washer. Average Small Load Average Medium Load Average Large Load
6
ClothesLevel
Water Level
Clothes Level
Water Level
Clothes Level
Water Level

About washer features. GEAppliances.corn
Laundry Additives
Alladditives - detergent, fabric softener,and pretreatments (e.g.OxiClean®)areadded in the front corners. Youroption selectionswill determine
when each additive isautomatically dispensed at its optimal time in the wash or rinse cycle.
Pretreatment or Liquid
Bleach Compartment
QO NOTput detergent
pockets in dispenser
comportments. Laundry
detergent packets should only be
added directly to the wash tub
following the manufacturer's
directions.
Single Use Pretreatment or Liquid
Bleach
Toadd either liquid pretreatment or liquid bleach
to the next load,pour only one of them in the left
rear compartment and press the Pretreat/Bleach
button either once to light the pretreat light (above
button) or twice to light the bleach light (below
button).The liquid will beadded at the optimal time
(pretreatment - early or bleach - late)in the wash
cycle.
Pretreatment option __/_
C223
r_ Check clothing care labelsfor special
instructions.
r_ Measure liquid pretreatment carefully, following
instructions on the bottle.
r_ Beforestarting the washer, pour measured
amount of pretreatment directly into the
compartment.
Bleach option ___
Thewater fill
dilutes liquid /I \
chlorine bleach asthe washer fillsfor the wash
cycle.
[!] Checkclothing care labelsfor special
instructions.
r_ Measure liquid bleach carefully,following
instructions on the bottle.
[] Neverpour undiluted liquid chlorine bteoch
directlyonto clothesor into the wash
basket.
%
[] Do not pour powdered bleach into bleach
comportment.
Beforestarting the washer, pour measured
amount of bleach directly into bleach
compartment. Avoid splashing or over-filling
dispenser,tfyou prefer to use powdered
bleach,add it into the wash basket with your
detergent.
[] Do not mixchlorine bteoch with ammonia
or acidssuch as vinegar and/or rust
remover.Mixing con produce o toxic gas
which may causedeath.
Single Use Wash Detergent Dispenser
To manually add either powder or liquid detergent
to the next wash cycle, pour it in the left front
opening. Most detergent will immediately enter
the tub.The washer will flush water through
this opening just prior to the fill cycle to add any
detergent that did not fall into the tub.
QO NOTput detergent pockets in
dispenser comportments. Laundry
detergent packets should only be added
directly to the wash tub following the
manufacturer's directions.
Single Wash Detergent Dispenser
\[. Softener
Single Use Softener
Toadd liquid fabric softener to the nextloud,press
the Fabric Softener button and pour the softener
into the right opening. The liquidwill be added at
the optimum time inthe rinse cycle.
NOTE:If using delay mode, odd liquid softener
to the dispenser and then fill the dispenser to
the MAXfill level with water.
QO NOTput detergent pockets in
dispenser comportments. Laundry
detergent packets should only be added
directly to the wash tub following the
manufacturer's directions.
Single Use Softener

Loading and using the washer.
Always follow fabric manufacturer's care label when laundering.
ProperUseof Detergent
Usingtoo little or too much detergent isa common
cause of laundry problems.
Uselessdetergent ifyou have softwater, a smaller load
or a lightly soiled load.
Forspots,apply pre-treatment to itemsas recommended
on the product label.Application shouldbe made in
the basketto preventoverspraywhich may causethe
coloring on the lid or graphicsto fade.
GErecommends the useof High Efficiency
detergents in all EnergyStar rated washers.
HEdetergents are formulated to work with low water
wash and rinsesystems.HEdetergents reduce
the oversudsing problems commonly associated
with regular detergents.
When using high efficiency or concentrated detergents,
consult the product label to determine amount required
for optimum performance. Excessivedetergent will
negatively impact wash performance.
SortingWash Loads
Sort by color (whites,lights,colors),soillevel,
fabric type (sturdycottons, easy care, delicates) and whether the fabric produces lint(terry cloth, chenille)or collects lint (velveteen,corduroy).
8
-Fire Hazard
Neverplace items in the washer that are dampened with gasoline or other flammable liquids.
Nowasher can completely remove oil.
Donot dry anything that hasever had any type of oil on it (including cooking oils).
Doingsoso can result in death, explosion,or fire.
the Washer
Load dry items loosely in the washer basket. Forbest
results,load itemsevenly and looselyaround the
outside of the basket.Toadd items after washer has
started, press Unlock Lid, lift the lid and submerge
additional items around the outside of the basket. Close
the lid and pressSturt to resume.
[] Do not place large items such as sheets,blankets
and towels across the infusor. Loadthem around the
outside of the basket.
[] Donot put lawn or sofa cushions into the washer as
they are too big to move.Removeouter coversand
ONLYwash them.
Louding Exumples*
SPEEDWASH
JEANS TOWELS/SHEETS NORMAL DELICATES* 12-4 GARMENTSI
3 Jeans 2 Bath Sheets 4 Pillowcases 7Bras 2 Casual Wear
5 Work Wear Shirts
4 Work Wear Pants
S Bath Towels/
12 Washcloths
6 Hand Towels/
2Terrydoth Bath Mats
OR
2 Flat Queen-Sized
Sheets
2 Fitted Queen-Sized
Sheets
4 Pillowcases
2 Hand Towels
2 Flat Sheets/
2 Fitted Sheets
2 Bath Towels/
4 Washcloths
OR
6 Shirts (Men's
or Women's)
4 Pair Pants (Khakis
or Twills)
ST-shirts
7Pairs of Boxers
4 Pairs of Shorts
OR
BT-shirts
4 Pairs of Sweatpants
4 Sweatshirts
2 Hoodies
7 Pairs of Socks
7Pairs of Underwear
SSlips
2 Camisoles
4 Nightgowns
*Using a nylon mesh
bag for small items is
recommended.
Work Shirts
i Pair Casual Wear
Work Pants
OR
5 Soccer Uniforms

NO teS. GEAppliances.com

About Appliance Communication.
Energy Smart¢
Insome select locations,electric utilities are
beginning to run consumer trials where they
communicate directly with household appliances
to reduce energy consumption during periods of
high energy costs.Tocommunicate with an electric
utility,your home would needto be equipped
with a Smart Electric Meter,and your appliance
would need to have an Appliance Communication
Module (ACM)installed.Smart Metersand ACM's
are currently not available directly to consumers.
Consumers need to be solicited bytheir electric
utility before they can participate in field trials
testing these new communication solutions.
Ifyou are part of a previously arranged electric
utility trial where your utility isin communication
with your appliances,your appliance will receive
energy reduction signals from the utility.When the
energy reduction signal has been received,your
appliance will display an "ES"on the display and/
or the Energy Smart iconwill illuminate on the
front panel. Theappliance will respond by reducing
energy consumption or delaying the start of the
cycle.
TheEnergy Smart mode can be overridden by:
- Holding the Delay Wash button for 3seconds to
return the washer to normal operation.
Energy Smart installation and system connection
instructions are included with the ACM.
10