GE Profile Harmony WPGT9360 How to use

GE Appliances
General Electric Company
Louisville, Kentucky 40225
31-9133
Harmony Washer
WPGT9360
Technical Service Guide
September 2005
GE Consumer & Industrial

– 2 –
IMPORTANT SAFETY NOTICE
The information in this service guide is intended for use by
individuals possessing adequate backgrounds of electrical,
electronic, and mechanical experience. Any attempt to repair a
major appliance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible for the
interpretation of this information, nor can it assume any liability in
connection with its use.
WARNING
To avoid personal injury, disconnect power before servicing
this product. If electrical power is required for diagnosis or test
purposes, disconnect the power immediately after performing the
necessary checks.
RECONNECT ALL GROUNDING DEVICES
If grounding wires, screws, straps, clips, nuts, or washers used to
complete a path to ground are removed for service, they must be
returned to their original position and properly fastened.
GE Consumer & Industrial
Technical Service Guide
Copyright © 2005
All rights reserved. This service guide may not be reproduced in whole or in part
in any form without written permission from the General Electric Company.

– 3 –
Table of Contents
Backsplash...........................................................................................................................................................................23
Basic Wash Cycle.............................................................................................................................................................17
Bearing Housing Assembly..........................................................................................................................................41
Brake Resistor.....................................................................................................................................................................26
Clutch Shifter Assembly.................................................................................................................................................39
Component Locator Views...........................................................................................................................................20
Control Features................................................................................................................................................................7
Control Quick Reference Chart...................................................................................................................................46
Control System..................................................................................................................................................................23
Drain Pump..........................................................................................................................................................................31
Factory Test Mode............................................................................................................................................................44
Field Service Mode...........................................................................................................................................................42
General..................................................................................................................................................................................6
Hall Sensor...........................................................................................................................................................................38
Heating Element................................................................................................................................................................34
Illustrated Parts.................................................................................................................................................................53
Inverter..................................................................................................................................................................................24
Inverter and Main Board Pin Connectors..............................................................................................................22
Main Control Board and Touch Screen LCD ........................................................................................................23
Membrane Keypanel .....................................................................................................................................................24
Motor Assembly................................................................................................................................................................37
Nomenclature....................................................................................................................................................................4
Operation Overview.........................................................................................................................................................17
Outer Tub and Suspension Assembly.....................................................................................................................33
Overview...............................................................................................................................................................................6
Overview...............................................................................................................................................................................42
Overview...............................................................................................................................................................................58
Pressure Sensor (Water Level Switch).....................................................................................................................27
Protective Cover................................................................................................................................................................26
Sales Demo Mode.............................................................................................................................................................6
Schematic............................................................................................................................................................................52
Switching the Washer and Dryer Backsplashes................................................................................................58
Thermistor/ATC Control (Auto Temp)........................................................................................................................32
Top Cover..............................................................................................................................................................................29
Troubleshooting................................................................................................................................................................47
Warranty..............................................................................................................................................................................5
Washer Components......................................................................................................................................................23
Wash Basket.......................................................................................................................................................................30
Wash Cycle Chart Example.........................................................................................................................................19
Water Valve Assembly...................................................................................................................................................28

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Capacity/Configuration
L = Large S = Super Capacity Plus
X = Extra-Large K = Compact
G = Giant
Back Splash
Color
The first two characters of the serial number
identify the month and year of manufacture.
Example: AH123456S = JAN, 2005
A- JAN 2005 - H
D - FEB 2004 - G
F - MAR 2003 - F
G - APR 2002 - D
H - MAY 2001 - A
L - JUN 2000 - Z
M - JUL 1999 - V
R - AUG 1998 - T
S - SEP 1997 - S
T - OCT 1996 - R
V - NOV 1995 - M
Z - DEC 1994 - L
Note: Model number and serial number are
located on rear of the backsplash.
• The technical sheet is located inside the
control panel.
Serial Number
W P G T 9 3 6 0 B 0 W W
Model Number
GE
Washer
Feature Pack
Common Brand Features
Exceptions:
H = Energy Star
P = Profile™
N = Special
Control Platform
B = Buttons (Touch Pad)
T = Touch Screen
Number of Speed
Combinations
Body Color
Engr. Revision
Model Year
Designator
Voltage
0 = US Voltage
Number of Cycles
00 = Infinite Electronic
Nomenclature
Nomenclature
The letter designat-
ing the year repeats
every 12 years.
Example:
T - 1974
T - 1986
T - 1998

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Warranty
For The Period Of: We Will Replace:
One Year Any part of the washer which fails due to a defect in materials or workmanship. During this
From the date of the full one-year warranty, GE will also provide, free of charge, all labor and related service costs to
original purchase replace the defective part.
Second Year Any part of the washer which fails due to a defect in materials or workmanship. During this
From the date of the additional one-year limited warranty, you will be responsible for any labor or related service costs.
original purchase
Third through Fifth Year The suspension rod and spring assembly, and main electronic control board if any of these parts should
From the date of the fail due to a defect in materials or workmanship. GE will also replace the washer lid or cover if they
original purchase should rust under operating conditions. During this additional three-year limited warranty, you will be
responsible for any labor or related service costs.
Third through Tenth The direct drive motor and outer washer tub if any of these parts should fail due to a defect in materials
Year From the date of the or workmanship. During this additional eight-year limited warranty, you will be responsible for any
original purchase labor or related service costs.
Lifetime of Product The washer basket if it should fail due to a defect in materials or workmanship. During this product
From the date of the lifetime limited warranty, you will be responsible for any labor or related service costs.
original purchase
A ll warranty service provided by our Factory Service Centers or
an authorized Customer Care®technician. To schedule service,
on-line, 24 hours a day, visit us at www.GEAppliances.com or
call 800.GE.CARES (800.432.2737).
■ Service trips to your home to teach you how to use the
product.
■Improper installation, delivery or maintenance.
■Failure of the product if it is abused, misused, or
used for other than the intended purpose or used
commercially.
■ Replacement of house fuses or resetting of circuit
breakers.
■ Damage to the product caused by accident, fire, floods
or acts of God.
■ Incidental or consequential damage caused by possible
defects with this appliance.
■ Damage caused after delivery.
What Is Not Covered:
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the
USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home. Proof of the original purchase date is
needed to obtain service under the warranty.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific
legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult
your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
Note: The LCD screen is part of the main electronic board and under the 5 year part warranty. The inverter
board is covered by a 2 year part warranty.

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General
The GE Profile Harmony Washer is part of the GE
Profile Harmony Clothes Care system utilizing the
latest developments in washing technology.
The Harmony Washer
does not use the typical
agitator found on
conventional washers.
Instead, the direct
drive motor, capable of
spinning at 1010 rpm,
and the 304 stainless
steel wash basket create
a centrifugal force that
pulls wash water through fabrics for a thorough
cleaning action. (See Operation Overview.)
Harmony Washers also utilize an automatic load
sensing system to determine load size and water
levels. The washer automatically fills the wash
basket with the appropriate amount of water
needed for optimal wash performance.
Other features include:
Communication Link to the Dryer - The washer
uses a serial cable to automatically inform the
dryer about the nature of the wash load, essentially
presetting the dryer controls so the user doesn’t
have to.
Auto-Balance Suspension - The washer is
programmed to correct out of balance situations.
(See Operation Overview.)
Flow-ThruTM Dispensers - Each of the four dispensers
is timed to release at the right time during the wash
cycle. Each reservoir is flushed with water to pre-
dilute the product before adding it to the washer.
This flushing action removes all product to help keep
the compartment clean and free flowing.
Note: The bleach dispenser fills during the main
wash to dispense the bleach and refills during the
rinse cycle to flush any remaining bleach from the
reservoir.
Overview
Direct Drive Motor - The washer does not use a
transmission or mechanical brake. Direct drive
technology results in fewer moving parts for
smooth, quiet operation. (See Motor Assembly.)
InfusorTM Wash - The washer has specific cycles
that aid in mixing the detergent/water solution, and
dispersing the load evenly in the wash water. (See
Operation Overview).
LCD Touch Screen Display - All washer control
functions, cycles, troubleshooting, and field service
diagnostics are accessed through a touch screen
display. The washer can also be powered up by
touching anywhere on the touch screen or any key
on the keypanel.
Centrifugal Wash - The washer uses a centrifugal
washing action to clean clothes instead of an
agitator. The basket spins, creating a strong flow of
water under the centrifugal force. As water passes
through the fabric, its natural cleansing action
washes away dirt without damaging or tangling the
fabric.
Plastic Top & Backsplash - The washer top and
backsplash have UV stabilizers to prevent yellowing
when exposed to sunlight.
Sales Demo Mode
Press HOME and MY CYCLES simultaneously for
three seconds to enter into the sales demonstration
mode.
This mode allows the user to view a wash cycle. The
Demo Mode will last approximately 11/2minutes. To
exit the Demo Mode, press HOME and MY CYCLES
simultaneously for three seconds or disconnect the
power to the machine.
Harmony Clothes
Care System
START
DEMO LEARN
MORE TRYTHE 
CONTROLS
TheWasher Talks, The Dryer Listens
The Result is Better Clothes Care

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Throughout this manual, features and appearances may vary from your model.
Control Features
P
O
W
E
R
M
Y
C
Y
C
L
E
S
B
A
C
K
H
E
L
P
START
STOP
H
O
M
E
Features of
the washer
control panel
1 POWER.Press to “wake up” the display.
If the display is active, press to put the washer
into standby mode.If there is no screen
activity for 5 minutes the display will turn off.
You may also press the Touch Screen or any
button to “wake up” the display.
NOTE:Pressing POWER doesnot
disconnect the appliance from the
power supply.
2 MY CYCLES.Press to use, create, rename,
modify or delete custom wash cycles.
3 BACK.Press to return to the previous screen.
4 TOUCH SCREEN.Press the graphics on the
interactive display to use the washer features.
Do not use sharp objects to press the
Touch Screen.
NOTE:If the washer is inactive for
5 minutes, the Touch Screen will go into
standby mode, and the display will be dark.
Press the Touch Screen or any button to
“wake up” the display.
5 HOME.Press to return to the “TOUCH
TO SELECT WASH CYCLE” screen
(Home Screen).
6 START/STOP.Press to start a wash cycle.
If the washer is running, pressing once will
pause the washer.Press again to restart the
wash cycle.
NOTE:If the washer is paused and the
cycle is not restarted within one hour, the
washer will enter standby mode and the
current wash cycle will be canceled.
7 HELP.Press to set machine preferences,
to find help using the Touch Screen or
to find troubleshooting tips for common
washer problems.

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Quick Start
BY COLOR BY GARMENT
TOUCH TO SELECT WASH CYCLE
BY
FABRIC SPECIAL
CYCLES STAIN INSPECTOR
SUMMARY SCREEN
0:50
TIMEOPTIONS
SOIL
NORMAL
WASH ACTION
CYCLE
COTTONS
TEMP
START
STOP
Home Screen
Getting
Started
If the Touch
Screen is dark,
press POWER
or the Touch
Screen to access
the wash cycles
menu.
Loosely load clothes no higher than the top
row of holes in the washer tub.Overloading
may reduce washer efficiency and possibly
increase wrinkling.
Add a low-sudsing, high-efficiency detergent.
Add diluted fabric softener, bleach or
pretreat additives as desired.
Select one of the five wash methods from
the Home Screen:
• Press BY COLOR to wash according to
fabric color.
• Press BY GARMENT to wash according
to clothing type.
• Press BY FABRICto wash according to
fabric type.
• Press SPECIAL CYCLES to wash non-
garment items, or to select a rinse and
spinor spin-only cycle.
• Press STAIN INSPECTOR to wash items
with specific types of stains.
After selecting a wash method, use the
Touch Screen to select a specific wash cycle
to match your load.
Change any of the automatic settings,
if desired, by pressing the Touch Screen
and following the on-screen instructions.
By changing the settings you can:
• Remove heavier soil.
• Change the water temperature.
• Change the wash action to Vigorous,
Normal, Delicate or Hand Wash.
• Set a Delay Start, Extended Spin, Presoak
or Extra Rinse, or change the End-of-Cycle
Signal volume.
• Adjust time settings.
Close the lid and press START.
The washer will not fill unless the lid is
closed.
After you press START, a Cycle Status screen
will appear to indicate what stage of the cycle
the washer is in and the time remaining in
the cycle.

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Wash Cycles
Washingby
Color
If the Touch Screen is dark, press POWER or the Touch Screen to access the wash cyclesmenu.
The default cycle settingsare based on standard load types. Alwaysfollow the fabric manufacturer’s
care label when laundering.
• Bright/Dark
Colors
• Light Colors
• Mixed Colors
• New Colors
• Whites
BY COLOR
Washingby
Garment
Type
• Athletic Wear
• Blouses
• Delicates
• Dress Shirts
• Easy Care
• Everyday
Wear/Casual
• Jackets/Coats
• Jeans
• Khakis
• Knits
• Lingerie
• Mixed Garments
• Play Clothes
• Sweaters
• Swimwear
• Underwear
• Silks (Washable)
BY GARMENT
Select By Color to wash loadssorted by color.*
COLOR CYCLES include:
Select By Garment to wash loadssorted by garment type.*
GARMENT CYCLES include:
Washingby
Fabric Type
• Blends
(on some models)
• Cottons
• Delicates
• Easy Care
(on some models)
• Knits
• Polyester
• Silks (Washable)
BY
FABRIC
Select By Fabric to wash loadssorted by fabric type.
FABRIC CYCLES include:
Washing
Usingthe
Special Cycles
• Blankets (Cotton)
• Blankets (Other)
• Comforter
• Energy-Plus
• Handwash
Woolite®HE
• Hosiery/Bras
(use mesh bag)
• Pet Bedding
(Washable)
• Quick Wash
• Rinse and Spin
• Sheets
• Sneakers
• Spin Only
• Super Clean
• Throw Rugs
(Washable)
• Towels
• Washable Wools
SPECIAL
CYCLES
Select SPECIAL CYCLES to wash loadsof nongarment itemsor to
select a rinse and spin or spin-only cycle.
SPECIAL CYCLES include:
* After communication occurs from the washer to the dryer, the dryer may ask for additional
“FABRIC TYPE” information.

– 10 –
Stain Inspector
Washing
Usingthe
Stain
Inspector
The Stain Inspector provides pretreatment
tips and optimum washing for specific types
of stains.
You select the specific stain, fabric type and color,
and the washer creates the wash cycle for treating
the stain.
1Press STAIN INSPECTOR.
2Read and follow the instructions on the
Touch Screen before treating the fabric.
3Select FOOD/DAIRY/COOKINGfrom
the list of stain categories and select
CHOCOLATE from the list of stains.
You can find additional stain categories and
stains by pressing MORE in the lower right
corner of the Touch Screen.
4Press the HELP button to find pretreatment
information for the specific type of stain.
5Select COTTONS from the list of fabric
types, and select WHITES from the list
of colors.
6Fill the detergent tray with a low-sudsing,
high-efficiency liquid detergent such as
Tide®HE.Fill the Pretreat tray with
the proper pretreatment additive.
7Place the stained garment(s) in the washer
first; then add the rest of the load.For best
stain removal, only wash items with stains
matching your selection.
8Press START.
The washer will run a Pretreat presoak cycle
prior to the main wash cycle.
NOTE:For some stain cycles, the water
temperature for the presoak cycle may not be
the same as the water temperature for the main
wash cycle.
IMPORTANT:Check to make sure the stain
is completely removed before placing the
garment in the dryer.
STAIN
INSPECTOR
Example:Washinga chocolate-stained, white cotton shirt
OK
1) REFER TO FABRIC CARE LABEL FOR
INSTRUCTIONS. USE HELP FUNCTION
FOR ADDITIONAL STAIN TIPS
2) TEST STAIN REMOVAL TIPS ON HIDDEN
AREA OF FABRIC
3) DO NOT PUT STAINED ITEM INTO DRYER
(STAIN MAY BE SET INTO FABRIC)
BEFORE
TREATING
FABRIC
CHOCOLATE
- ADD AN ENZYME CONTAINING LAUNDRY
DETERGENT, LIKE LIQUID TIDE HE(R)
TO THE PRE-TREAT DISPENSER AND A
HIGH EFFICIENCY DETERGENT TO THE
DETERGENT DISPENSER.
MORE
CHOCOLATE
BABY FORMULA
COOKING OIL
BUTTER/
MARGARINE
ANIMAL FAT
FOOD/DAIRY/COOKING
Detergent Tray
PRETREAT
Tray
MORE
CHOCOLATE
BUTTER
MARGARINE
MAYONNAISE
SALAD
DRESSING
TOMATO-BASED
FOOD/DAIRY/COOKING
Appearance may vary.
or