4 Gebwell T3 Inverter | Gemini Inverter installation manual
1WARRANTY
Gebwell Ltd
Patruunapolku
5,
79100
LEPPÄVIRTA,
Finland,
tel. +358 20 1230 800, [email protected]i
issues this product,
T3 Inverter Heat Pump | Gemini Inverter Heat Pump
with the following warranty regarding manufacturing and material faults.
Warranty period and entry into force
Heat pumps come with a warranty of two (2) years starting from the
purchase date. In addition, the warranty can be extended with three
(3) years. The extended warranty of three years are granted to
ground source heat pumps installed by an installation company
authorised by Gebwell Ltd. and registered within six months after
the installation. The extended warranty does not apply to any
additional equipment, accessories or other system parts of ground
source heat systems. The start date of the warranty have to be
verified with a purchase receipt. If no receipt is presented, the
delivery date from the factory is considered as the warranty start
date.
The technician/retailer of the ground source heat pump completes
the installation record of the manual and goes it through with the
customer. Both parties verify that they have read and understood
the installation log, and they accept the installation by filling in the
respective data onto the registration form found on the Gebwell
Ltd.’s website. Registration will extend the warranty period with
three years. The customer will be provided with an e-mail
confirmation on the successful registration. If no confirmation is
delivered, the customer can ask for it directly from Gebwell Ltd.. If
the installation record has not been properly completed, the
extended warranty will not be valid.
Warranty content
This warranty covers manufacturing or material defects detected in
this product within the warranty period, as well as direct costs
resulting from repairing the device.
The buyer is liable for all defects caused due to the storage
conditions during the period between the delivery date and the
commissioning date (see the installation, operation and
maintenance manual; storage).
Warranty limitations
The warranty does not cover costs resulting from a defective device
(travel, energy, etc. costs), damage caused by a defective device,
the buyer’s production losses, profits not realised, or other indirect
costs.
This warranty has been provided on the ground that the product
functions correctly in normal use conditions and that the user
manual is carefully followed. The liability of the warrantor is
limited in accordance with these terms, and shall not therefore cover
any damages caused by the product to another object or person.
The warranty does not apply to direct personal injuries or damages
to property caused by a defective product delivered.
The warranty is granted on the condition that all effective
regulations, generally accepted installing methods and product
mounting instructions provided by the manufacturer have been
complied with.
The warranty does not cover and is invalid if the product is used in
any other way than required by the dimensions.
The customer is liable for inspecting visually the product before
installation. A product that is clearly defective must not be installed.
A requirement for the extended warranty is that the product is
registered within six months of installation.
The warranty does not include damage caused
•during transportation
•by negligence of the user of the product or overload of the
product, failure to observe the operating instructions or to
carry out care or maintenance
•by circumstances not dependent on the guarantor, such as
fluctuations in power supply voltage (voltage fluctuations can
be no more than ± 10%), thunderstorms, fires or accidents; by
service, repairs or structural alterations performed by parties
other than authorised repair services
•by installation or placement of the product in contravention of
the installation, operation and maintenance manual, or
otherwise incorrectly
Moreover, the warranty does not cover the repair of faults that are
insignificant in terms of the operation of the equipment, such as
superficial scratches. The warranty does not include normal
adjustments described in the operation manual, user guidance visits,
service and cleaning, or tasks due to negligence of the precautions
and installation instruction or investigations of the same.
The warranty terms in accordance with the joint recommendation
by the Association of Finnish Metal and Engineering Industries and
Kuluttajaneuvosto (Consumer Council) apply to matters not
covered by the foregoing.
Some features of the heat pump require a mobile data connection
(such as 3G or 4G). If the heat pump is installed in a location with
poor or non-existent mobile data connection, Gebwell cannot
guarantee the proper operation of all the features (such as remote
access).
Gebwell is not be responsible for the operation of mobile data, and
if you want to improve its functionality by using amplifiers, for
example, Gebwell is not responsible for the resulting costs.
The warranty becomes invalid if the product
•is modified or repaired without Gebwell Ltd’s consent
•is used for a purpose for which it is not intended
•is stored in humid or otherwise inappropriate conditions (see
the installation, operation and maintenance manual)
Actions in the event of a fault
If a fault is detected during the warranty period, the customer must
immediately (normally within 14 days) report it to the authorised
Gebwell retailer that sold the product. The information to be
provided includes the equipment model and serial number of the
product as well as a detailed description of how the fault was found
