Promate PM13500D ES User manual

OPERATOR MANUAL
IMPORTANT – Please make certain that persons who are to use this equipment thoroughly read
and understand these instructions and any additional instructions provided prior to operation.
Record the model and serial numbers of your Generator below:
Model no.:
Serial No.:

2
FOREWORD
CONTENTS
Thank you very much for purchasing our products. This operator manual is intended for proper handling, minor
checking and maintenance of the generator. Before operating the generator, please read these instructions
completely and carefully.
1. Safety Precautions 05
2. Pre-operation Checks 08
3. Operating Procedures 16
4. Operating the Generator 18
5. Right Load for your Generator 21
6. Wattage Information 23
7. Maintenance 25
8. Trouble Shooting 27
9. Service Information 28

3
WARNING
WARNING
Indicates a strong possibility of severe personal injury, loss of life and equip-
ment damage if instructions are not followed.
[CAUTION]
Indicates a possibility of personal injury or equipment damage if instructions are not
NOTE:
Gives helpful information.
If a problem should arise, or if you have any questions about the generator, consult a
dealer selling our generator.
• The generator is designed to give safe and dependable service if operated according to instructions.
• Do not operate the generator before you have read and understood the instruction. Failure to do so
could result in personal injury or equipment damage.
Pay special attention to statements preceded by the following words:
Check the accessories coming with your generator
(1) Owner’s Operarator Manual
(2) Wheel kits
(3) Servicing tools
(4) Battery

4
Safety Symbols
Precautions that involve your safety
Start and run the generator outdoors.
Do not run the generator in an enclosed
area, even if doors or windows are open.
To reduce the risk of serious injury, avoid
attempting to touch the hot surface.
Units should not be operated or stored in wet
or damp conditions or on highly conductive
locations such as metal decking and steel work.
Could not be used under the rain.
Fuelanditsvaporsareextremelyammable
and explosive. Fire or explosion can cause
severe burn or death.
Ear protection
Read carefully and understand operator
manual prior to operation of this product.
Follow all warnings and instructions

5
Safety Precautions
Do not operate the generator near gasoline or gaseous fuel because of the potential
dangerofexplosionorre.
Donotllthefueltankwhiletheengineisrunning.
Donotsmokeoruseopenamenearthefueltank.Becarefulnottospillfuelduring
lling.Wipeoffspilledfuelandletdrybeforestartingtheengine.
Donotplaceinammablesnearthegenerator.Becarefulnottoplacefuel,matches,
gunpowder,oilycloths,straw,trashoranyotherinammablesnearthegenerator.
Generator should be operated outdoors or on a well-ventilated area, otherwise the engine
may become overheated and the poisonous carbon monoxide gas contained in the
exhaust gases will endanger human lives. Keep the generator at least 2 meter (6 feet
away from any structure or building during use.
Do not enclose the generator or cover it with a box.
The generator has a built-in forced air cooling system, and
may become overheated if enclosed. If generator has been
covered to protect it from the weather during non-use,
be sure to remove it and keep it well away from the area
during generator use.

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Operate the generator on a level structure.
It is not necessary to prepare a special foundation for the
generator. However, the generator will vibrate on an irregular
surface; choose a level place without surface
irregularities.
Ifthegeneratorislledormovedduringoperation,fuelmay
spill and/or the generator may tip over, causing a hazardous
situation.
Proper lubrication cannot be expected if the generator is
operated on a steep incline or slope. In such a case, piston
seizure may occur even if the oil is above the upper level.
Pay attention to the wirings or extension cords from the
generator to the connected
device.
If the wire is under the generator or in contact with a vibrating
part,itmaybreakandpossiblycauseare,generatorburnout
or electric shock hazard. Replace damaged or
worn out cords immediately.
Do not operate in rain, wet, damp conditions or with wet hands.
The operator may suffer severe electric shock if the generator
is wet due to rain.
If the generator gets wet, wipe and dry it well before starting.
Do not pour water directly to the generator or wash it with
water.
Make sure that all necessary electrical grounding procedures
are followed during each and every use. Failure to do so can
be fatal.
Do not connect the generator to a commercial power line.
Connections to a commercial power line may short circuit the
generator and ruin it or cause an electric shock hazard. Use
aproperlyspeciedtransferswitchwhenconnectingtoa
domestic circuit.
No smoking while handling the battery. The battery emits
ammablehydrogengas,whichcanexplodeifexposedto
electricarcingoropename.Keeptheareawellventilated.
Keepopenames/sparksawaywhenhandlingthebattery.
Engine becomes extremely hot during operation and for some
time after operation. Keep combustible materials well away
from generator area. Be careful not to touch any parts
ofthehotengineespeciallythemuferarea,itmayresultto
serious burns.

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Keep children and all bystanders at a safe distance from work areas.
It is absolutely essential that you know the safe and proper use of the Power Tool or Appliance that you
intend to use. All operators must read, understand and follow the Power Tool or Appliance owner’s manual.
Power Tool and Appliance applications and limitations must be understood. Follow all directions given on the
labels and warnings. Keep all instruction manuals and literatures in a safe place for future reference.
Notes on Installation
1. Always be sure to place the generator on a level
surface, locking the wheel with the stopper and/or
chocking the wheels.
2. Select a place which allows you to maintain and
inspect the generator, without being exposed to
exhaust fumes.
3. If you are planning to install the generator without its
wheelsattached,considertheworkefciencyduring
an oil change.
4. In ground connection, be sure to use the designated
ground terminal. ( grounding cable is not included in
the set of accessories.)
5. During use, be sure not to disconnect the battery.
6. While the power is on, do not unplug the unit or
disconnect cables from the terminals.

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PRE-OPERATION CHECKS
2.1 Check Engine Oil
Beforecheckingorllingoil,besurethegeneratorisput
on a stable and level surface with engine stopped.
•Removethedipstickandwipeitclean.Fullyinsertthe
dipstick then remove it to check the oil level. If the level is
near or below the lower limit mark on the dipstick, remove
theoilllercapandllwithrecommendedoiltotheupper
limitmark.Reinstallthedipstickandllercap.
•Changeoilifcontaminated.
(see HOW - TO “MAINTENANCE”)
NOTE:
•Theengineisequippedwithanoilsensorunit(hydraulic
pressure detection type) that will automatically stop
the engine if oil in the crank case is reduced below the
speciedlevel.Shouldtheengineautomaticallystops,be
sure to check the level of fuel and oil.
•Whentheoilisreducedbelowthespeciedlevel,add
new oil up to the upper limit. Since the oil sensor will not
detect the deterioration of oil, visually check the quality
ordetermineitbythespeciedtime.Replacetheoilif
necessary.
2.2 Lube oil
The suitable lube oil should meet following condition.
Lube oil viscosity
Select lube oil viscosity based on ambient temperature
when starting at cold temperature. It is very important
to select the applicable engine oil to keep up the
performance and life of the generator. If inferior engine
oil is used or engine oil is not replaced periodically,
the risk of piston seizure, piston ring sticking and
accelerated wear of the cylinder liner, bearing and other
movingcomponentsincreasessignicantly.

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Choose the applicable viscosity oil according to the local ambient temperature.
Interval for changing lube oil
Using inadequate viscosity level will lead to more frequent oil change.
Inferior engine oil, interval for changing lube oil will be shortened to every 150 hours running.
20 HOURS AT FIRST EVERY 100 HOURS FOR
NEXT THREE TIMES EVERY 200 HOURS

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2.3 Lube oil level of engine
Whenstartingthegenerator,checkoillevel.Iftheoilisinsufcient,addlubeoiltothestipulatedlevel.Drainingofflubeoil
canbeimmediatelydoneafterenginestopped.Itisdifculttodrainofftheoilthoroughlywhentheengineisinitscoldstate.
Theenginemaybedamagedifoperatedwithinsufcientlubeoil.Itisalsodangeroustosupplytoomuchlubeoiltothe
engine because a sudden increase in engine rpm could be caused by its combustion. Always check the lube oil level before
startingtheengineandrellifnecessary.

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2.4 Check Air Cleaner
Checking the air cleaner of Silent Type Diesel Generator.
Unscrew the bolt and remove side plate
(A)
(B)
• Togetthelterelement,loosentheclipandremovethecover.
• Do not clean the air cleaner element with detergent because it
is a wet type element.
• Whenexhaustfumeisblackchangethelterelement.
• Do not start the generator without the air cleaner, otherwise it
will cause the generator deteriorate easily.
• Afterinstallingthelterelement,tthecoverofaircleanerand
retightentheclipperrmly.

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Checking the air cleaner of
Open frame Diesel Generator
• Unscrew the bolt and take out side plate.
• Do not clean the air cleaner element with detergent because it is a wet type element.
• When exhaust gas is turned black change the element.
• Do not start the generator without air cleaner, otherwise it will cause the generator to deteriorate easily.
• Afterinstallingtheelement,tthecoverofaircleanerandretightentheclipperrmly.

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2.5 Instruction for oil and water separator
TheDieselGeneratoristtedwithoil/waterseparator.Whenoilismixedwithwater,unscrewthetapoftheseparator
towards the left direction to drain off the water.
After the water is drained off, screw the tap to the right direction to avoid the fuel leak.

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2.6 Check Fuel 2.7 Battery
Donotrefuelwhilesmoking,nearopenameorothersuch
potentialrehazards.Otherwisereaccidentmayoccur.
Checktheleveloftheuidinthebatteryeverymonth.When
the level has dropped to the lower marker replenish with
During the operation, the generators automatically charge the
battery. If the generator is used for stand-by application, the
battery power output should be checked regularly.
• Check fuel level at fuel gauge.
• If fuel level is low, rell with diesel.
• Be sure to use the fuel lter screen on the
fuel lter neck.
• The engine may not start if the battery uid is
low. Always keep the uid level between the
upper and lower limits.
• If too much battery uid is supplied, the uid
may spill and corrode the surrounding parts.
WARNING
Make sure you review each warning in
order to prevent re hazard.
• Donotrelltankwhileengineisrunningorhot
• Close fuel cock before refueling with fuel.
• Be careful not to admit dust, dirt, water or other
foreign objects into the fuel tank.
• Wipe off spilled fuel thoroughly before starting
engine.

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2.8 Checking Components 2.9 Checking Generator Surroundings
Check the following items before starting the engine
Makesureyourevieweachwarninginordertopreventrehazard.
• Fuel leakage from fuel hose, etc.
• Loose bolts and nuts.
• Damaged components.
• Generator not resting on or against any
adjacent wiring.
• Keep area clear of inammables or other hazardous
materials.
• Keep generator at least 6 feet (2 meter) away from
buildings or other structures.
• Operate generator in a dry, well-ventilated area only.
• Keep exhaust pipe clear of foreign objects.
• Keep generator away from open ame.
• Keep generator on a stable and level surface.
• Do not block generator air vents with paper or other
materials.
WARNING

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3. OPERATING PROCEDURES
3.1 Recoil Starting 3.2 Electric Starting
(1) Set the fuel cock at the “ON” position.
(2) Set the engine speed lever to “RUN” position.
(3) Pull out the recoil starting handle.
(1) Starting
WARNING
CAUTION
Never use any volatile liquid or gas such as
gasoline to cold start the engine. It will severely
damage the engine.
You might have to keep the starter running for at least 3 to 5
seconds, since the engine incorporates the mechanism where the
ignition circuit is activated by the increase of hydraulic pressure.
Keep the oil screw plug in the bonnet
except when adding oil. Rain, dirt and other
contaminants may enter the engine if the
plug is not in place. It will cause accelerated
wearout (abrasion) of internal parts.
Pull out the handle to the point where you feel strong
resistance and then return it to the initial position.
Push down the decompression lever. It will return
automatically when the recoil starter is pulled.
Pull the recoil starting handle briskly with both hands.
a.
b.
c.
Open the fuel cock
Set the engine speed lever to “RUN” position.
Turn the starting key clockwise to “START” position.
Remove your hand from the key as soon as the
engine starts.
If the engine does not start after 10 seconds wait a
while for about 15 seconds before attempting to start
again.
a.
b.
c.
d.
e.
In the following occasion, two to three tries may be required for starting the engine:
(1) Theveryrststartingofanewgenerator.
(2) After the refueling of the engine which has been stopped due to fuel shortage.
(3) Startingaftertheoillterchange.
Warm up the engine without load for a few minutes. Longer time would be needed in cold
weather.
Ifthestartingmotorisworkingfortoolong,thebatterywillgoatandmotorseizeupwill
occur. Always leave the starting key turned on at the “ON” position, while the engine is
running.

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4. OPERATING THE GENERATOR
1. Warm up the engine without load for 3 minutes.
2. This generator is equipped with low oil warning system. The engine will stop automatically in case
oflowoilpressureorlubricationoilshortage.Theenginewillnotstartwithoutlubricationoilrell.
Checktheoillevelandrell.
3. For a single cylinder generator, do not loosen or readjust either the engine speed limiting bolt
or fuel injection limiting bolt (They are already well adjusted before leaving factory), otherwise
performance may be affected.
4. For v-twin engine generator, set up speed handle to high speed after warm up.
Things to check during operation:
1. Any abnormal sounds or vibration.
2. Theenginemisringorrunningrough.
3. What about the color of the exhaust gas?
(Is it black or too white?). If you notice any situation mentioned above, Please Contact our service
center.
Load
 Toaddloadaccordingtospeciedparameter.

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4.1 AC Application
Ground the generator, using the
ground terminal located at the panel.
A.
B.
C.
D.
Before starting the engine,
check that the no-fuse breakers
of the generators are turned off.
Connect the plugs of the appliances to the
receptacles after starting the engine. If you wish to
operate for a long period of time, connecting to the
output terminal is recommended.
Start the engine and check voltage on voltmeter.
• This generator is thoroughly tested and adjusted in
the factory. If the generator does not produce the
speciedvoltage,consultyournearestdealersellingour
generators.

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4.2 Stopping the Generator
In an emergency:
To stop the engine in an emergency, turn the engine switch to the ‘’STOP” position.
In normal use:
Turn off the power switch of the electric equipment.
Turn the AC breaker to “OFF” position.
Unplug the cord of the electric appliance from the receptacle.
Adjust the engine speed lever to low speed and run the engine for about 3 minutes with no load
to cool down before stopping.
Return the engine speed lever to the “STOP” position.
In electric-start models, return the starter key to the “OFF” position
Set the fuel cock lever to “S” (closed) position.
Slowly pull out the recoil handle until pressure is felt (to the point in the compression stroke
where the intake and exhaust valves are closed) and leave the handle in this position. This pre-
vents rust from forming while the engine is not in use.
a.
b.
c.
d.
e.
f.
g.
h.

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Most equipment and appliances need a surge of power to start up. This surge can be estimated
between 1 up to 6 times the rated power of appliances. To make sure you choose the right
generator, go through these steps:
• Identify the items you want to run.
• Calculate the total surge watts required for all items.
• Check if compatible with your generator.
Theseguresareforreferenceonlyand
may vary depending on the appliance
design. Consult a professional for exact
guresofyourappliance.
The wattage ratings shown are averages
for continuous operating of single element.
Be sure to verify wattage or horse power
requirement for starting and running. Start
one motor at a time beginning with the
largest and ending with the smallest.