Gefen EXT-UHD-CAT5-ELRPOL User manual

EXT-UHD-CAT5-ELRPOL
User Manual
*Preferred
Release A1
4K Ultra HD ELR-POL Extender
w/ RS-232, Ethernet and 2-way IR

ii
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this product near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install or place this product near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including ampliers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the third prong are provided for
your safety. If the provided plug does not t into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specied by the manufacturer.
12. To reduce the risk of electric shock and/or damage to this product, never handle or
touch this unit or power cord if your hands are wet or damp. Do not expose this
product to rain or moisture.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualied service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus,
the apparatus has been exposed to rain or moisture, does not operate normally,
or has been dropped.
15. Batteries that may be included with this product and/or accessories should never be
exposed to open ame or excessive heat. Always dispose of used batteries
according to the instructions.
Important Safety Instructions

iii
Gefen warrants the equipment it manufactures to be free from defects in material and
workmanship.
If equipment fails because of such defects and Gefen is notied within two (2) years from
the date of shipment, Gefen will, at its option, repair or replace the equipment, provided
that the equipment has not been subjected to mechanical, electrical, or other abuse or
modications. Equipment that fails under conditions other than those covered will be
repaired at the current price of parts and labor in effect at the time of repair. Such repairs
are warranted for ninety (90) days from the day of reshipment to the Buyer.
This warranty is in lieu of all other warranties expressed or implied, including without
limitation, any implied warranty or merchantability or tness for any particular purpose, all of
which are expressly disclaimed.
1. Proof of sale may be required in order to claim warranty.
2. Customers outside the US are responsible for shipping charges to and from Gefen.
3. Copper cables are limited to a 30 day warranty and cables must be in their original
condition.
The information in this manual has been carefully checked and is believed to be accurate.
However, Gefen assumes no responsibility for any inaccuracies that may be contained
in this manual. In no event will Gefen be liable for direct, indirect, special, incidental, or
consequential damages resulting from any defect or omission in this manual, even if
advised of the possibility of such damages. The technical information contained herein
regarding the features and specications is subject to change without notice.
For the latest warranty coverage information, refer to the Warranty and Return Policy under
the Support section of the Gefen Web site at www.gefen.com.
Warranty Information

iv
Technical Support
[phone] [phone]
8:00 AM to 5:00 PM Monday - Friday, Pacic Time
Fax
[phone]
Email
[email protected]
Web
http://www.gefen.com
Mailing Address
Gefen, LLC
c/o Customer Service
20600 Nordhoff St.
Chatsworth, CA 91311
Product Registration
Register your product here: http://www.gefen.com/kvm/Registry/Registration.jsp
iv
Contacting Gefen Technical Support

vv
Ultra Operating Notes
• Gefen recommends using CAT-5e (or better) cables.
• Resolution will affect extension distance. 1080p Full HD can be extended up to 495
feet (150 meters) and is limited to 8-bit color depth. 4K resolutions can be extended
up to 330 feet (100 meters). See HDBT (HDBaseT™) Mode (page 17) for details.
• Power Over Line (POL) is a Gefen proprietary technology that provides power to the
Receiver unit over a single CAT-5e (or better) cable. The included power supply can
be connected to either the Sender or Receiver unit. Never connect a power supply to
both the Sender and Receiver unit.
• This product passes through the display’s EDID to the source. If the display is capable
of accepting Deep Color, the source must be manually congured to output 8-bit color.
This is only applicable when using 4K x 2K resolutions and “long-run” modes.
See HDBT (HDBaseT™) Mode (page 17) for more information.
4K Ultra HD ELR-POL Extender w/ RS-232, Ethernet, and 2-way IR is a trademark of Gefen, LLC.
© 2014 Gefen, LLC. All Rights Reserved. All trademarks are the property of their respective owners.
Gefen, LLC reserves the right to make changes in the hardware, packaging, and any accompanying documentation
without prior written notice.
Pb
This product uses UL or CE listed power supplies.

vi
Features
• Extends 4K Ultra HD (3840 x 2160 @ 30 Hz), Ethernet, RS-232, and Bi-Directional
IR over a single CAT-5e cable up to 330 feet/100 meters (8-bit color)
• Extends HDMI at 1080p Full HD, Ethernet, RS-232, and Bi-Directional IR over a single
CAT-5e cable up to 330 feet/100 meters (up to 12-bit Deep Color)
• Extends HDMI at 1080p Full HD, Ethernet, RS-232, and Bi-Directional IR over a single
CAT-5e cable up to 495 feet/150 meters (8-bit color)
• HDMI Features Supported
►HDCP
►12-bit Deep Color
► LPCM 7.1 audio, Dolby® TrueHD, and DTS-HD Master Audio™ pass-through
►3DTV pass-through
► CEC pass-through
► Lip Sync pass-through
• RS-232 Extension
• IR extension from Sender to Receiver and from Receiver to Sender
• Gefen Bi-Directional POL feature provides power to the Sender or the Receiver unit
over the link cable - only one side needs external power
• Uses Gefen’s implementation of HDBaseT™ technology
• Advanced EDID Management
• Firmware upgradable via RS-232
• Locking power connector
• Surface mountable
Features and Packing List
®
1080P

vii
Packing List
The following items are shipped with the 4K Ultra HD ELR-POL Extender w/ RS-232,
Ethernet, and 2-way IR. If any of these items are not present in the box when you rst
open it, immediately contact your dealer or Gefen.
• 1 x 4K Ultra HD ELR-POL Extender w/ RS-232, Ethernet, and 2-way IR (Sender unit)
• 1 x 4K Ultra HD ELR-POL Extender w/ RS-232, Ethernet, and 2-way IR (Receiver unit)
• 1 x 6 ft. locking HDMI cable (M-M)
• 1 x IR extender
• 1 x IR emitter
• 1 x Adapter: 3-pin Phoenix-to-DB-9 (M-F)
• 1 x Adapter: 3-pin Phoenix-to-DB-9 (M-M)
• 1 x 24V DC locking power supply
• 1 x Quick-Start Guide
Features and Packing List

viii
Table of Contents
1 Getting Started
Introduction............................................................................................................ 2
Sender Unit ................................................................................................... 2
Receiver Unit................................................................................................. 4
Installation ............................................................................................................. 6
Connection Instructions................................................................................. 6
Sample Wiring Diagram ................................................................................ 7
2 Basic Operation
LED Status .......................................................................................................... 10
Bidirectional IR Control.........................................................................................11
Controlling the Source from the Viewing Location ...................................... 11
Controlling the Display from the Source Location ....................................... 12
Controlling the Source / Display from Different Locations........................... 13
DIP Switch Conguration .................................................................................... 14
EDID Management...................................................................................... 15
HDCP Mode ................................................................................................ 16
HDBT (HDBaseT™) Mode.......................................................................... 17
RS-232 Mode .............................................................................................. 17
3 Advanced Operation
RS-232 Setup...................................................................................................... 20
Connecting RS-232 Devices ....................................................................... 20
Commands.......................................................................................................... 21
4 Appendix
Updating the Firmware........................................................................................ 28
Single Update Procedure ............................................................................ 28
Individual Update Procedure....................................................................... 30
Surface Mounting Instructions............................................................................. 32
Network Cable Diagram ...................................................................................... 33
Specications ...................................................................................................... 34
Index.................................................................................................................... 35