Gefen EXT-UHD600-14 User manual

EXT-UHD600-14
User Manual
1:4 Splitter for HDMI w/HDR
Release A1
*Preferred
600 MHz
4K ULTRA

ii
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this product near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install or place this product near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including ampliers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the third prong are provided for
your safety. If the provided plug does not t into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specied by the manufacturer.
12. To reduce the risk of electric shock and/or damage to this product, never handle or
touch this unit or power cord if your hands are wet or damp. Do not expose this
product to rain or moisture.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualied service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus,
the apparatus has been exposed to rain or moisture, does not operate normally,
or has been dropped.
15. Batteries that may be included with this product and/or accessories should never be
exposed to open ame or excessive heat. Always dispose of used batteries
according to the instructions.
Important Safety Instructions

Gefen warrants the equipment it manufactures to be free from defects in material and
workmanship.
If equipment fails because of such defects and Gefen is notied within two (2) years from
the date of shipment, Gefen will, at its option, repair or replace the equipment, provided
that the equipment has not been subjected to mechanical, electrical, or other abuse or
modications. Equipment that fails under conditions other than those covered will be
repaired at the current price of parts and labor in effect at the time of repair. Such repairs
are warranted for ninety (90) days from the day of reshipment to the Buyer.
This warranty is in lieu of all other warranties expressed or implied, including without
limitation, any implied warranty or merchantability or tness for any particular purpose, all of
which are expressly disclaimed.
1. Proof of sale may be required in order to claim warranty.
2. Customers outside the US are responsible for shipping charges to and from Gefen.
3. Copper cables are limited to a 30 day warranty and cables must be in their original
condition.
The information in this manual has been carefully checked and is believed to be accurate.
However, Gefen assumes no responsibility for any inaccuracies that may be contained
in this manual. In no event will Gefen be liable for direct, indirect, special, incidental, or
consequential damages resulting from any defect or omission in this manual, even if
advised of the possibility of such damages. The technical information contained herein
regarding the features and specications is subject to change without notice.
For the latest warranty coverage information, refer to the Warranty and Return Policy under
the Support section of the Gefen Web site at www.gefen.com.
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Warranty Information

iv
Licensing
This product uses software that is subject to open source licenses, including one or more
of the General Public License Version 2 and Version 2.1, Lesser General Public License
Version 2.1 and Version 3, BSD, and BSD-style licenses. Distribution and use of this
product is subject to the license terms and limitations of liability provided in those licenses.
Specic license terms and Copyright Notications are provided in the source code.
For three years from date of activation of this product, any party may request, and we
will supply, for software covered by an applicable license (e.g. GPL or LGPL), a complete
machine-readable copy of the corresponding open source code on a medium customarily
used for software interchange. The following software and libraries are included with this
product and subject to their respective open source licenses:
• jQuery
• Linux

v
Contacting Gefen Technical Support
Technical Support
[phone] [phone]
8:00 AM to 5:00 PM Monday - Friday, Pacic Time
Email
[email protected]
Web
http://www.gefen.com
Mailing Address
Gefen
Core Brands, LLC
c/o Customer Service
1800 S McDowell Blvd
Petaluma, CA 94954 USA
Product Registration
Register your product here: http://www.gefen.com/kvm/Registry/Registration.jsp

vi
• The Gefen Syner-G Software Suite is a free downloadable application from Gefen
that provides a variety of useful tools, including automatic download and installation of
rmware upgrades for this product. Always make sure that this product is running the
latest rmware.
Ultra HD 600 MHz 1:4 Splitter for HDMI w/HDR is a trademark of Gefen, LLC.
© 2016 Core Brands, LLC. All Rights Reserved. All trademarks are the property of their respective owners.
Gefen, LLC reserves the right to make changes in the hardware, packaging, and any accompanying documentation
without prior written notice.
vi
Operating Notes
Important
Cable quality is critical when handling 600 MHz HDMI signals. It is highly
recommend that Gefen Locking HDMI cables be used in the installation.
Gefen HDMI cables have been designed and tested to work at 600 MHz
and reliably transport the full 18 Gbps throughput of HDMI 2.0.
This product uses UL-Listed power supplies

vii
Features and Packing List
Features
• Simultaneously displays an Ultra Hi-Def source on up to four Ultra HD displays
• Specically designed to support multiple layers of splitting/cascading in large video
distribution and signage applications, supporting hundreds of displays
• Supports resolutions up to 4K DCI-Cinema (4096 x 2160 at 60 Hz, 4:4:4 color space),
4K Ultra HD (3860 x 2160 at 60Hz, 4:4:4 color space), 1080p Full HD, and 1920x1200
WUXGA
• Supports HDR (High Dynamic Range) 10-bit Deep Color at 4K 4:4:4
• Supports 12-bit Deep Color at 1080p 4:4:4
• 3DTV pass-through
• Lip Sync pass-through
• EDID Management and Audio Mode selectors for rapid integration of source and
displays
• Supports LPCM 7.1, Dolby Atmos®, Dolby® TrueHD, DTS:X™, and DTS-HD Master
Audio™
• Supports the use of DVI sources and DVI displays with HDMI-to-DVI adapters (not
included)
• Advanced EDID Management via USB, using the Gefen Syner-G™ software
• In-eld rmware update via USB, using the Gefen Syner-G™ software
• Long Reach Power (LRP) provides 500 mA at 5V on pin 18 of HDMI outputs 1 and 2.
Enables select extender devices to be powered through their HDMI input port.
• Locking power connector
• Low-prole, surface-mountable enclosure
HDCP
2.2
60Hz, 4:4:4
600 MHz
4K ULTRA
R
High Dynamic Range
H
D
1080P
60Hz, 4:4:4
600 MHz
4K ULTRA
R
High Dynamic Range
H
D
Deep Color Support
4K
CINEMA
DCI, 4096 x 2160, 30Hz
4K
CINEMA
DCI, 4096 x 2160, 30Hz

viii
Packing List
The Ultra HD 600 MHz 1:4 Splitter for HDMI w/ HDR ships with the items listed below.
The packing contents of the Sender and Receiver unit are listed below. If any of these
items are not present in the box when you rst open it, immediately contact your dealer or
Gefen.
• 1 x Ultra HD 600 MHz 1:4 Splitter for HDMI w/ HDR
• 1 x 6 ft locking HDMI cable
• 1 x 5V Power Supply w US/EU/UK/AU plugs
• 2 x Surface Mounting L-Brackets
• 4 x M3 6 mm Machine screws for mounting the L-Brackets to unit
• 2 x 6-32 5 mm Machine screws for mounting the unit to Gefen EXT-RACK-1U-GRY
(available separately)
• 4 x Self-Adhesive Rubber Feet
• 1 x Quick-Start Guide
Features and Packing List

ixix
Table of Contents
1 Getting Started
Introduction............................................................................................................ 2
Front Panel.................................................................................................... 2
Rear Panel .................................................................................................... 3
Installation ............................................................................................................. 4
Connection Instructions................................................................................. 4
Sample Application Diagram......................................................................... 5
2 Basic Operation
EDID Management................................................................................................ 8
EDID Modes.................................................................................................. 8
Output LED Status ................................................................................................ 9
3 Advanced Operation
Using Syner-G™ ................................................................................................. 12
Verifying the USB Driver ............................................................................. 12
Setting the EDID Mode ............................................................................... 14
Downloading an EDID................................................................................. 15
Uploading an EDID ..................................................................................... 17
Copying an EDID ........................................................................................ 19
Viewing an EDID ......................................................................................... 21
Resetting to Factory Defaults...................................................................... 25
Viewing Signal Status ................................................................................. 26
HDCP Settings ............................................................................................ 27
4 Appendix
Upgrading the Firmware...................................................................................... 32
Automatic Update Procedure ...................................................................... 32
Manual Update Procedure .......................................................................... 38
Network Cable Diagram ...................................................................................... 42
Specications ...................................................................................................... 43
Index.................................................................................................................... 44

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1 Getting Started
1:4 Splitter for HDMI w/HDR
600 MHz
4K ULTRA

page | 2
Page Title
Front Panel
ID Name Description
1 Input This LED glows solid green when the unit
is connected to an AC outlet and an HDMI
source is connected to the input port.
2 Outputs Each of these LED indicators will glow
solid green when a display is powered and
connected to the associated output port.
See Output LED Status (page 9)for more
information.
3EDID Press this button, using the end of a paper
clip or other sharp object, to select the
EDID mode. The LED indicators will
display the current EDID mode. See
EDID Management (page 8)for more
information.
4USB This mini-USB port is used for Syner-G™
support. See Using Syner-G™ (page 12)
for more information.
5 Power This LED indicator will glow bright blue
when the included 5V DC power supply is
connected from the splitter to an available
electrical outlet.
5V DC
EXT-UHD600-14
Input Out 1 Out 2 Out 3 Out 4
LRP
Ultra HD 600 MHz 1:4 Splitter w/HDR
EDIDOutputs
1 2
Input
®
4K 60 Hz 4:4:4, HDMI 2.0, HDCP 2.2
Internal
2-Ch
Ext Cust
USB
PowerMulti-
Ch
3 4
Introduction
Getting Started Getting Started
1 4 5
2 3

page | 3
Page Title
Rear Panel
ID Name Description
1 Input Connect a locking HDMI cable from an Ultra
HD source to this port.
2 Out 1 - Out 4 Connect locking HDMI cables to connect up
to four Ultra HD displays to these ports.
3 5V DC Connect the included locking 5V DC power
supply to this power receptacle.
5V DC
EXT-UHD600-14
Input Out 1 Out 2 Out 3 Out 4
LRP
Ultra HD 600 MHz 1:4 Splitter w/HDR
EDIDOutputs
1 2
Input
®
4K 60 Hz 4:4:4, HDMI 2.0, HDCP 2.2
Internal
2-Ch
Ext Cust
USB
PowerMulti-
Ch
3 4
Introduction
Getting Started
1 2
3

page | 4
Getting Started Getting Started
Connection Instructions
►Video
1. Use the included locking HDMI cable to connect an Ultra HD source to the Input port
on the rear panel of the splitter.
2. Connect locking HDMI cables (not included), to Out 1 - Out 4 ports on the rear panel
of the splitter. The HDMI cables can then be connected in any of the following ways:
• Connect the HDMI cables to Ultra HD displays.
• Connect the HDMI cables to additional EXT-UHD600 Splitters for cascading
purposes.
• Connect one of the HDMI cables to an Ultra HD display and the other cable to
another EXT-UHD600 Splitter.
►Power
3. Connect the included 5V DC locking power supply to the 5V DC power receptacle on
the rear panel of the splitter.
4. Connect the power supply to an available electrical outlet.
Installation
Important
Cable quality is critical when handling 600 MHz HDMI signals. We highly
recommend Gefen Locking HDMI cables. They have been designed and
tested to work at 600 MHz and reliably transport the full 18 Gbps throughput
of HDMI 2.0.

page | 5
Getting Started
Installation
Sample Application Diagram
EXT-UHD600-14
HDMI CABLE
Ultra HD
Source
Ultra HD 600 MHz
1:4 Splitter for HDMI
w/HDR
Ultra HD
Display
Ultra HD
Display
Ultra HD
Display
Ultra HD
Display

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1:4 Splitter for HDMI w/HDR
600 MHz
4K ULTRA
2 Basic Operation

page | 8
Basic OperationBasic Operation
EDID Management
The Ultra HD 600 MHz 1:4 Splitter for HDMI w/ HDR features EDID Management.
The splitter can use either the downstream EDID (from the display/sink), the built-in internal
EDID, or a custom EDID setting. Additional EDID modes are available when controlling the
splitter using the Gefen Syner-G Software Suite. See Setting the EDID Mode (page 14)
for more information.
EDID Modes
To select between different EDID modes, press and release the recessed EDID button on
the front panel, using the end of a paper clip or other sharp object.
►Internal (2-ch / Multi-Ch)
Use this EDID mode if problems are encountered when using the external EDID.
The built-in internal EDID provides the source device with a “generic” EDID which
can be used by all display (sink) devices. When the Internal EDID mode is being
used, the audio output format can be set to either 2-Ch or Multi-Ch. Additional
internal EDID modes are available using Syner-G. See Setting the EDID Mode (page
14) for more information.
Supported Audio Formats
LPCM 2-channel* LPCM 8-channel
Dolby® Digital Dolby® Digital Plus
Dolby® TrueHD DTS:X™
DTS-HD Master Audio™ MLP (PPCM)
►Ext
When set to Ext mode, EDID data will be fetched from each display (or other sink
device) that is connected to the outputs of the splitter. Once this information is
gathered, the splitter “builds” an EDID based on the highest video and audio formats
that are supported by all sink devices. This EDID is then transmitted to the source
device.
►Cust
Use this EDID mode when using EDID functions within the Syner-G software
application. See Setting the EDID Mode (page 14) for more information.
5V DC
EXT-UHD600-14
Input Out 1 Out 2 Out 3 Out 4
LRP
Ultra HD 600 MHz 1:4 Splitter w/HDR
EDID
Outputs
1 2
Input
®
4K 60 Hz 4:4:4, HDMI 2.0, HDCP 2.2
Internal
2-Ch
Ext Cust
USB
PowerMulti-
Ch
3 4
EDID button
* When set to Internal 2-ch, only LPCM is supported.
Basic OperationBasic Operation

page | 9
The output LED indicators provide status information for each display that is connected to the
splitter.
Status Description
Green • Power connected to display.
Off • No power supplied to the display.
• Make sure the power supply is connected to the
display.
• Make sure that the outlet is “live”.
Amber • Handshake error or HDCP failure.
Basic OperationBasic Operation
5V DC
EXT-UHD600-14
Input Out 1 Out 2 Out 3 Out 4
LRP
Ultra HD 600 MHz 1:4 Splitter w/HDR
EDID
Outputs
1 2
Input
®
4K 60 Hz 4:4:4, HDMI 2.0, HDCP 2.2
Internal
2-Ch
Ext Cust
USB
PowerMulti-
Ch
3 4
Output indicators
Output LED Status

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