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LIMITED WARRANTY
Should you need to use our warranty service on this product, we refer you to the terms and conditions stipulated
below.
This warranty is valid for one year from the date of purchase by the consumer and is not transferable.
SPLASH BARTOSZ RADZISZEWSKI, Wietrzna 36/1, 53-024 Wroclaw, POLAND (called the PRODUCER
hereafter) selling products under Gem Audio Labs trade mark will only give warranty on products
purchased through authorized dealers or directly from the producer.
PLEASE RETAIN YOUR SALES RECEIPT. IT IS YOUR PROOF OF PURCHASE COVERING YOUR
LIMITED WARRANTY. THIS LIMITED WARRANTY IS VOID WITHOUT SUCH PROOF OF PURCHASE.
This limited warranty does not cover the product if it has been electronically or mechanically modified in any
way.
This limited warranty is invalid if the factory-applied serial number has been altered or removed from the
product.
Natural wear is not covered by this warranty.
Damage/defects caused by the following conditions are not covered by this limited warranty: improper
handling, neglect or failure to operate the unit in compliance with the instructions given by the PRODUCER‟s
user manual; connection or operation of the unit in any way that does not comply with the technical or safety
regulations applicable in the country where the product is used; damage/defects caused by acts of
God/Nature (accident, fire, flood, etc.) or any other condition that is beyond the control of the PRODUCER.
Warranty will not apply because of incorrect storage, dropping, excessive shocks, corrosions, dirt, water or
sand damages.
To confirm your warranty please register your Gem Audio Labs product shortly after purchase. Please fill out
your user registration card (included in the original packaging) and send it via e-mail to
[email protected]om
or via mail to: SPLASH BARTOSZ RADZISZEWSKI, Wietrzna 36/1, 53-024 Poland.
All returns must be in the original packaging, accompanied by the return authorization. Please fill out your
return authorization form (included in the original packaging) and send it to your local distributor from
whom You purchased the unit. If the unit has been purchased directly from producer, please send the return
authorization form via e-mail to office@gemaudiolabs.com or via mail to: SPLASH BARTOSZ
RADZISZEWSKI, Wietrzna 36/1, 53-024 Poland.
All returns must be shipped via insured freight at the customer's own expense.
In case when a product must be returned to the factory from a country outside Poland, the customer shall
adhere to specific shipping, customs, and commercial invoicing Instructions given with the return
authorization as the PRODUCER will not be responsible for transportation costs or customs fees related to
any importation or re-exportation charges whatsoever.
After repair, a product will be returned to the customer via prepaid, insured freight, method and carrier to be
determined by the PRODUCER
All damages caused by transport are not covered by this warranty.
Contact data
For the warranty confirmation, technical support and return authorizations, please contact:
SPLASH BARTOSZ RADZISZEWSKI
Wietrzna 36/1
53-024 Wroclaw
Poland
office@gemaudiolabs.com