Genicom 5050 User manual

Genicom
5000 Series
Quick Reference Guide
GEK-99014
GEK-99013

5000 Series Quick Reference Guide 1GEK-99012
TABLE OF CONTENTS
Table of Contents.............................................................................................1
FCC Compliance Statement (USA)....................................................................3
Compliance Statement (Canada) ......................................................................3
compliance Statement (Germany).....................................................................3
compliance Statement (Europe)........................................................................4
Optional Interface Kits.....................................................................................4
Energy Star .....................................................................................................4
International Compliance.................................................................................4
Trademark Acknowledgements......................................................................5
Operating Precautions.................................................................................. 6
Introduction ....................................................................................................7
Models.............................................................................................................8
Description of the Operator Control Panel........................................................8
Beeper ......................................................................................................... 9
Display ........................................................................................................ 9
Pushbuttons ................................................................................................ 9
Operation of the Control Panel.......................................................................10
Basic Pushbutton Use................................................................................ 10
Power Switch ............................................................................................. 11
Loading Paper – 50 dBa (5050/5100) Cabinet Model and 55 dBa
(5050/5100/5180) Cabinet Model..................................................................11
Manual Paper Loading ............................................................................... 11
Semiautomatic Paper Loading.................................................................... 16
Horizontal Positioning of the Paper ................................................................17
The Ribbon Deck – 50 & 55 dBa (5050/5100) Cabinet Model Printers............20
The Ribbon Cartridge – 50 & 55 dBa (5050/5100) Cabinet Model Printers......20
Ribbon Removal and Installation – 50 & 55 dBa (5050/5100) Cabinet Model
Printers .........................................................................................................21
Removing a Ribbon .................................................................................... 21
Replacing the Ribbon ................................................................................. 23
Installation and Removal of Ribbon – 55 dBa (5180) Cabinet Model................25
Optimizing Print Quality................................................................................26
Reading the Scale....................................................................................... 27
Using the White Scale ................................................................................ 27
Using the Black Scale................................................................................. 27

5000 Series Quick Reference Guide 2GEK-99012
Low Paper Printing.........................................................................................27
Low Paper.................................................................................................. 27
LCD Menu Maps............................................................................................28
Cleaning Procedure........................................................................................34
Fault and Error Conditions............................................................................37
Hard Faults................................................................................................ 37
Soft Faults ................................................................................................. 38
Electrical Problems .................................................................................... 39
Mechanical Problems ................................................................................. 40
Self-test Error Messages............................................................................. 41
Additional Options Available..........................................................................41

5000 Series Quick Reference Guide 3GEK-99012
FCC COMPLIANCE STATEMENT (USA)
This equipment complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of
the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment to an outlet on a circuit different from that to
which the receiver is connected.
FCC Warning
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
•Consult the dealer or an experienced radio/TV technician for help.
Note the following:
•The use of a non-shielded interface cable with the referenced device is
prohibited.
•The length of the parallel interface cable must be 3 meters (10 feet) or
less.
•The length of the serial interface cable must be 15 meters (50 feet) or
less.
•The length of the power cord must be 3 meters (10 feet) or less.
COMPLIANCE STATEMENT (CANADA)
This digital apparatus is in conformity with standard NMB-003 of
Canada.
Cet appareil numérique est conforme à la norme NMB-003 du Canada.
COMPLIANCE STATEMENT (GERMANY)
Bescheinigung des Herstellers/Importeurs
Hermit wird bescheinigt, daß der/die/das
Machinenlärminformationsverordnung 3. GSGV, 18.01.1991: Der
höchste
Schalldruckpegel beträgt 70 dB (A) oder weniger gemäß EN27779-1991.

5000 Series Quick Reference Guide 4GEK-99012
Warning
This product meets the interference requirements of EN55022. In a
domestic environment, this product may cause radio interference in
which case, the user may be required to take adequate measures.
COMPLIANCE STATEMENT (EUROPE)
OPTIONAL INTERFACE KITS
If either Ethernet interface boards, Token ring interface board, IBM
TX/CX interface board, or any variation of the Legacy parallel board is
installed in either or both of the interface expansion slots, this
equipment may produce additional radio frequency interference in
compliance with FCC Class A emissions.
Si des panneaux d’interface d’Ethernet, panneau de token ring, panneau
d’IBM TX/CX, ou n’importe quelle variation des panneaux de parallèle de
legs est installé dans l’un ou l’autre ou tous les deux emplacements
d’interface, ce matérial peut produire l’interférence F.R. upplémentaire
conformément ICES-003 aux émissions de la classe A.
Falls Ethernet, Token ring, IBM TX/CX, Schnittstellenkarten oder eine
variation der herkoemmlicken Parallelscnittstellenkarten (interface) in
einer oder beiden steckbaren Erweiterungsschnittstellen installiert sind,
koennen moeglicherweise zusaetzliche Funkfrequenzstoerungen erzeugt
werden, unter Einhaltung der EN55022 Klasse A Stoerstrahlungswerte.
ENERGY STAR
As an ENERGY STAR ® Partner, GENICOM has determined that this
product meets the ENERGY STAR ® guidelines for energy efficiency. The
International ENERGY STAR ® Office Equipment Program is an
international program that promotes energy saving through the use of
computers and other office equipment. The program backs the
development and dissemination of products with functions that
effectively reduce energy consumption. It is an open system in which
business proprietors can participate voluntarily. The targeted products
are office equipment such as computers, displays, printers, facsimiles,
and copiers. Their standards and logos are uniform among participating
nations.
INTERNATIONAL COMPLIANCE
EN5008-1:1993 EN55022:1994
EN50082-1:1997 EN61000-4-2:1995
EN61000-4-3:1994
EN61000-4-4:1995
EN61000-4-5:1995
EN61000-4-6:1994

5000 Series Quick Reference Guide 5GEK-99012
Trademark Acknowledgements
GENICOM is a registered trademark of GENICOM Corporation. The
following companies own the other trademarks used in this manual:
GENICOM Corporation: Centronics
International Business Machines Corporation: IBM

5000 Series Quick Reference Guide 6GEK-99012
Operating Precautions
Read this section and remember these instructions to ensure user safety
and the printer’s correct performance. Follow the cautions and notices
labeled on the printer or marked with icons in the manual. Save this
manual for future reference.
•Use only the power cord furnished with the printer and a properly
grounded outlet. Do not use an extension power cord.
•Confirm that the rated voltage of the printer matches the voltage of
the power outlet where the printer will be connected.
•The maximum wattage of these printers is as follows:
•Model 5050 printer: 400 watts.
•Model 5100 printer: 525 watts.
•Model 5180 printer: 1170 watts.
•Turn off the printer and disconnect the power cord before beginning
maintenance.
•Disconnect the power cord from the outlet when the printer is not
used over an extended period of time.
•Disconnect the power cord from the outlet whenever thunderstorms
are nearby. Leaving the power cord connected may damage the
printer or other property.
•Do not put the printer in direct sunlight, near a heater, or near
water. Leave adequate space around the printer.
•Use only a shielded interface cable 3 meters (10 feet) or less for the
parallel interface, 15 meters (50 feet) or less for the serial interface,
100 meters (328 feet) or less for Ethernet interface 10Base-T
connection, and 185 meters (607 fee) or less for the Ethernet
interface 10Base-2 connection.
•Be sure the printer is turned off before connecting any interface.
•Do not turn the printer off while it is printing.
•Do not disassemble or remove any components unless instructed in
the maintenance procedures.
•Keep the printer unit upright when removing or installing it.
•Do not drop small objects, such as paper clips, into the printer.
•Do not set page margins off the physical ly printable page area.
•Turn off the printer and disconnect the power cord immediately if an
abnormal condition occurs: for instance, if the printer emits smoke,
prints abnormally, becomes wet, or falls. Consult the point of
purchase for additional information.

5000 Series Quick Reference Guide 7GEK-99012
INTRODUCTION
These printers are high duty cycle, line matrix printers. Among the
advanced features of these printers are:
•High speed of 500-lpm, 1000-lpm, and 1800-lpm.
•Industry’s only lifetime warranty on shuttle mechanism and striker
bar.
•IBM-compatible models.
•Ideal for manufacturing pick lists and shipping documents
•Remote network printing with optional I/O cards.
•Auto interface switching.
•Top demand exit or rear exit standard on 55 dBa (5050/5100/5180)
cabinet model printers.
•Industrial graphics, bar codes, and labels.
Other characteristics include:
•Input voltage: 115V or 230V auto switching (5050/5100 Models
only).
•Hardware interfaces: CENTRONICS parallel and RS-232/422 serial
interface.
•Standard emulation’s: ANSI 4800 & 4410, Proprinter III XL, FX-286e,
P 300/600, DEC LG+, Pseries, DEC PPL/3 and ESC P2.
•Standard fonts: menu- or host-selectable Gothic NLQ, Courier NLQ,
Italic NLQ, OCR-A, OCR-B and Oversize. A complete list of font
selections with usage description can be found in the 5000 Series
User’s Manual.
Reference usage:
•Warning: Warning is used to alert a user of a hazard that could
cause personal injury, severe damage to the equipment or both.
•Caution: Caution is used where there is a risk of damaging the
equipment, parts or supplies.
•Note: Indicates that additional information is available.
Note
Complete specifications are in the 5000 Series User’s Manual.

5000 Series Quick Reference Guide 8GEK-99012
MODELS
This guide covers the 55 dBa (5050/5100/5180) cabinet model with top
exit and the enclosed 50 dBa cabinet model printers. The following
illustrations show what each printer looks like.
DESCRIPTION OF THE OPERATOR CONTROL PANEL
The control panel is mounted in the top of the printer and is accessible
with the top cover either open or closed. The control panel utilizes a
display with two rows of 16 characters each.
5050/5100 Model Operator Control Panel
O n L i n e
O f f L i n e
T O
F
F
o
r
m
a
t
F F
T e a r
O
f f
C l e a r
S e l e c t
On Line
Processing
Alarm
5180 Model Operator Control Panel (55 dBa)
55 dBa
(5050/5100)
Front Enclosed
Pedestal
50 dBa
(5050/5100)
52 dBa
(5180)
55 dBa
(5180)
60 dBa
(5050/5100)
Open Pedestal

5000 Series Quick Reference Guide 9GEK-99012
With the top cover open, the control panel will move around slightly to
the touch (5050/5100 Model). This is normal. The floating mount allows
the panel to align itself when the top cover is closed. The mount is also
hinged so that it may be tilted forward to remove the ribbon deck for
service.
The four     pushbuttons are used to navigate the menu tree
structure. The Clear and Select pushbuttons are used in conjunction
with the menu navigation pushbutton for data entry to set up the
printer. The On Line/Off Line pushbutton is at the upper left
(5050/5100) and to the lower left side of the display (5180). The three
pushbuttons (TOF, ,) are used to set Top of Form. The Format
pushbutton is used (in conjunction with the Select pushbutton) to select
one of ten stored setup formats. The FF, Tear Off, and View pushbuttons
are additional paper positioning functions.
When in the On Line state, only the FF, On Line/Off Line, Tear Off &
View pushbuttons and limited functionality of the Clear, Select, and
arrow navigation pushbuttons are active. Depressing any other
pushbutton causes only a “beep.” The “Processing” LED indicator is lit
whenever data is being received and/or being processed/printed. When
interface auto switching (5050/5100 models) is enabled, the “Processing”
LED indicator will blink for the duration of the timeout period.
Note
The control panel changes are not made effective until/unless the
processing LED indicator is off.
Beeper The control panel beeper sounds momentarily when:
•A BEL control code is received. The host can send a “bell” code to
sound the printer’s beeper. For more information, see the 5000 Series
Programmer’s Manual.
•A PAPER LOW condition exists.
•An EVFU loading error occurs. For more information on the EVFU,
see the 5000 Series Programmer’s Manual.
•A hard fault occurs. See page 37 for an explanation of hard faults.
Display The LCD display provides the following information:
•The printer’s status - Online, Local, Self-test, etc.
•Menu functions.
•When a fault condition exists.
Pushbuttons An explanation of the pushbuttons functions is given in the following
section on “Operation of the Control Panel.” Although the pushbuttons
on the control panels are located differently on the 5050/5100 versus the
5180, their functionality is the same.

5000 Series Quick Reference Guide 10 GEK-99012
OPERATION OF THE CONTROL PANEL
The primary use of each pushbutton is printed beside the button. For
more detailed information see, “Basic Pushbutton Use,” in the 5000
Series User’s Manual.
Basic Pushbutton Use
The On Line/Off Line pushbutton, causes the printer to toggle between
online and offline operation. Offline operation allows access to the menu
functions.
The ↑↑ pushbutton moves paper up incrementally.
The ↓↓ pushbutton moves paper down incrementally.
The TOF (Top of Form) pushbutton sets the top of form position on the
printer. See 5000 Series User’s Manual for complete instructions.
The Format pushbutton allows the operator to select from up to ten
stored formats. The pushbutton is repeatedly depressed until the
desired set up format is being displayed, then the Select pushbutton is
depressed to activate the desired format.
The FF pushbutton moves paper to next top of form according to the top
of form set for the printer.
The Tear Off pushbutton advances the paper to the tear position. The
paper will auto retract to the retract position after 15 seconds.
Depressing the tear off pushbutton any time within that 15 second wait
period will retract the paper to the retract position.
The View pushbutton advances the paper such that the last printed line
is visible in the top cover window. Depressing the View pushbutton a
second time will return the paper to the last print position. Receipt of
any data will also retract the paper to the print position.
The Clear pushbutton is used in menu operations and to clear a fault
condition.
The Select pushbutton is used in format selection and menu operations.
The left or right menu pushbutton allows navigation of menu selections
laterally within a level.
The up or down menu pushbutton allows navigation of menu selections
up or down a level.

5000 Series Quick Reference Guide 11 GEK-99012
POWER SWITCH
The power switch is located on the rear panel of the printer and is
marked “|” for on and “O” for off.
The power-on sequence, including self-test diagnostics, takes about
fifteen seconds at which point the operator display will show “On Line”.
LOADING PAPER – 50 DBA (5050/5100) CABINET MODEL AND
55 DBA (5050/5100/5180) CABINET
MODEL
This printer is designed to use edge-punched (sprocket, or pin-fed)
fanfold paper. See “Appendix B - Paper Specifications,” in the 5000 Series
User’s Manual for further description of the types of paper that can be
used in the printer.
CAUTION
Printing without paper or using paper too narrow for the job may
damage printer components and void the printer warranty.
Full-width paper (14 5/8-inch or 371cm) should be used until the
operator is familiar with the printer’s setup and operation.
Manual Paper Loading
Note
For specific instructions on the 60 dBa cabinet model and the 52
dBa cabinet model, consult the 5000 Series User’s Manual.
Unless otherwise noted, illustrations are of the 55 dBa (5050/5100)
cabinet model.

5000 Series Quick Reference Guide 12 GEK-99012
To load paper in the printer, complete the following steps:
1. Raise the top cover to the open position. On the 55 dBa (5050/5100)
cabinet model printer, press the cover latch to unlock the cover.
2. After noting the current setting of the print gap wheel, turn the wheel
to the LOAD position by pushing the top of the wheel toward the rear
of the printer until it stops.
On the 5180 model, turn the print gap adjust knob to the LOAD
position by turning the knob fully clockwise.
Note
If printer power is on, the fault messages Striker Bar Open and Paper
Out will appear, alternately, on the display panel and the beeper will
sound.
Latch
Top Tractors
Paper Tension
Adjust Lever
Print Gap
Adjust Knob Left Margin
Adjust Knob
Top of Form
Alignment
Notches
Ribbon
Motor
Drive
Shaft
Tractor
Locking
Lever
Top View 5180 Model

5000 Series Quick Reference Guide 13 GEK-99012
3. After noting its current position, push the paper tension adjustment
lever down to position 1. Refer to Top View illustration in Step 2,
page 12, for location of the paper tension lever on the 5180 model.
4. Open the top left and right tractor covers. Refer to Top View
illustration in Step 2, page 12, for location of the tractor covers on
the 5180 model.
5. Open the front door and place the paper supply in the enclosure.
Note
Either cut the top off the box of paper or tape the flaps down to
prevent snagging the paper as it leaves the box.

5000 Series Quick Reference Guide 14 GEK-99012
6. On the 55 dBa (5050/5100) cabinet model printer, grasp the bottom
edge of the front access panel of the printer and lift it to the open
position. A magnetic latch will hold the panel open.
7. Open the lower left and right tractor covers.
Note
To load single-part paper, fold the paper over at a perforation so
that the first two forms are double thick. Later, when printer power
is on, feed these doubled forms out of the printer before adjusting
the print gap.
8. Hand feed the paper, bypassing the lower tractor pins, up through
the printer to the top tractors. After the printer is in operation, the
semiautomatic paper loading feature may be used.
Note
Initially, load the paper so that it will print on the second form
(rather than first form) because a default setting pulls the paper
down into the printer a minimum of 4 inches (see “Setting Top of

5000 Series Quick Reference Guide 15 GEK-99012
Form”). Later, vertical positioning and top of form (TOF) alignment
will be completed after the printer is in operation.
9. Place the paper on the pins of the upper right tractor, making sure
that the paper is straight horizontally, and close the tractor cover.
10. If necessary, release the locking lever on the right-hand tractor by
flipping it down, and slide the tractor sideways to match the paper
width. With the right tractor-locking lever released, slide the tractor
slightly to the right to make the paper taut. Excessive tension will
tear the pinholes and cause the paper to misalign. Lock the tractor in
place by pressing up on the tractor-locking lever. Refer to Top View
illustration in Step 2, page 12, for location of the tractor locking lever
on the 5180 model.
11. Close the tractor cover.
12. While applying a slight downward tension, lay the paper onto the
lower tractors and close the tractor doors. If needed, unlock and
adjust the right tractor for correct paper tension.
Tractor Lock Lever

5000 Series Quick Reference Guide 16 GEK-99012
13. Close the front cover. For the 55 dBa (5050/5100) cabinet model
printer, close the front access panel of the printer first, then close the
front cabinet door.
Note
After the paper has been loaded, the print gap, paper tension, and
top of form position must be set.
Semiautomatic Paper Loading
Once the printer’s tractors have been set up for the specific paper being
used and power has been applied, the semiautomatic paper loading
feature may be used.
After the paper is loaded in the lower tractors, pressing the FF
pushbutton causes the paper to move up, at a rate of 10 inches per
second to the top tractors.
Note
Some extremely thin forms, stiff cardstock, forms with raised labels,
or envelopes with cutouts may not work with this loading process. If
you experience problems, load the paper manually.
With the print gap wheel in the LOAD position, the paper tension lever at
position 1, and the upper tractor doors open, complete the following
steps:
1. Load the paper onto the lower tractors by placing the paper on at
least three pins of each tractor, making certain that the paper is
aligned horizontally across the two lower tractors. Close the tractor
doors.
2. Open the upper tractor doors.
3. Press and hold thearrow pushbutton to move the paper up through
the printer and into the upper tractors. Tug gently as the paper is
placed over the pins of the upper tractors to make certain there is no
excess slack or folds in the paper between the upper and lower
tractors.
4. Close the upper tractor doors. Unlock and adjust the upper right
tractor as needed.

5000 Series Quick Reference Guide 17 GEK-99012
HORIZONTAL POSITIONING OF THE PAPER
The column indicator label (5050/5100 models) is located on the ribbon
shield just below the left upper tractor. Complete the following steps for
proper paper positioning.
1. Check the column indicator label located on the ribbon shield to
determine if the paper needs to be realigned horizontally.
2. If a left margin is desired, it can be set electronically through either
the control panel pushbuttons or a command sent by the host.
•The marks on the label are set up for paper with a 1/2-inch
perforation strip.
•Aligning the edge of the paper with the first mark will cause the
first column to print immediately after the perforation strip.
Aligning the edge of the paper with the mark labeled 1.0 will
cause the first column to print 1 inch from the edge. If printing
will be at 6 characters per inch, this position is column 6 on the
paper after the perforation strip.
3. Turn the green horizontal paper adjustment knob (5050/5100
models) to align the paper as needed. This positions the paper for the
first physical print column.
NOTE
The lower tractors are automatically readjusted to maintain proper
alignment.

5000 Series Quick Reference Guide 18 GEK-99012
4. Align the perforations at the bottom of the first form with the pointers
on the upper tractor doors by using the ↑↑ arrow or ↓↓ arrow
pushbuttons. Refer to Top View illustration in Step 2, page 12, for
location of the top of form alignment notches on the 5180 model.
5. If the same type of paper has been loaded, reset the print gap wheel
and the paper tension lever to their prior positions. Refer to Top View
illustration in Step 2, page 12, for location of the print gap adjust
knob and paper tension lever on the 5180 model.
6. To accommodate a different width of paper, release the right tractor
lock by pushing down on the small black lever. Load the paper onto
the tractor pins and close the tractor door. Slide the tractor to the
right to remove slack, then lock the tractor again and close the door.
Refer to Top View illustration in Step 2, page 12, for location of the
tractor locking lever on the 5180 model.
•If another type of paper has been loaded, use the following
guidelines for the proper settings of the print gap and paper
tension:
Tractor Lock Lever

5000 Series Quick Reference Guide 19 GEK-99012
•Set the print gap wheel to 1 for single-part paper or 2 for two-
part paper. For a more accurate method of setting the print
gap, see the section, “Print Gap Adjustment,” in the 5000
Series User’s Manual.
•Set the paper tension lever to 1 for single-part paper and 2 or
higher for multi-part forms.
Note
Because of humidity and the weight of the paper, you may have to
change the above settings to obtain the best print quality. For
paper specifications, see Appendix B in the 5000 Series User’s
Manual.
7. Press the TOF pushbutton on the control panel.
8. At this point the message Paper Jam may be displayed. Press the
Clear pushbutton on the operator control panel to clear this display.
9. Close the top cover.
10. Press the On Line pushbutton on the control panel. “On Line” should
now be displayed. If a fault message is displayed, check the “Display
Messages” section of this guide to determine the possible cause.
On Line
Status