Genicom microLaser 320 User manual

Jun 99 Genicom Publication No. GEK-89496C
GENICOM
GENICOMGENICOM
GENICOM
microLaser 320 and 401
Installation Guide

Publication No. GEK-89496C Genicom Jun 99
2microLaser 320 and 401 Installation Guide
Trademarks
The following are trademarks or registered trademarks of their respective owners. Other product names mentioned in
this manual may also be trademarks or registered trademarks of their respective owners. Registered trademarks are
registered in the United States Patent and Trademark Office; some trademarks may also be registered in other countries.
GENICOM, the GENICOM logo, are registered trademarks of GENICOM. PostScript is a trademark of Adobe Systems
Incorporated for a page description language and may be registered in certain jurisdictions. Throughout this manual,
“PostScript Level 3” (PS-3) is used to refer to a set of capabilities defined by Adobe Systems for its PostScript Level 3
page description language. Adobe, Adobe PhotoShop, Adobe PageMaker/Adobe Systems Incorporated. Apple,
AppleTalk, EtherTalk, LaserWriter, LocalTalk, Macintosh, TrueType/Apple Computer, Inc. Banyan, VINES/Banyan.
DEC, DECnet, LN03, VMS/Digital Equipment Corporation. Hewlett-Packard, HP, PCL, HP-GL, HP-UX, LaserJet/
Hewlett-Packard Co. IBM PC, Token-Ring/International Business Machines Corporation. Intel/Intel Corporation.
Microsoft, MS-DOS, Windows/Microsoft Corporation. Novell and NetWare/Novell, Inc. The ENERGY STAR logo/
United States Environmental Protection Agency. The ENERGY STAR emblem does not represent EPA endorsement of
any product or service. UNIX/UNIX Systems Laboratories. Ethernet/Xerox Corporation.
Proprietary Statement
The digitally encoded software included with your microLaser 320 or 401 is Copyrighted © 1999 by GENICOM. All
Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any
manner or on any media, in whole or in part, without the express written permission of GENICOM.
Copyright Notice
This manual is Copyrighted © 1999 by GENICOM, 14800 Conference Center Drive, Suite 400, Chantilly, VA
20151-3820. All Rights Reserved. This manual may not be copied in whole or in part, nor transferred to any other media
or language, without the express written permission of GENICOM.
The specifications of your printer and the content of this publication are subject to change without prior notice. Every
attempt has been made to verify the accuracy of the content herein. Should you wish to report comments, or suggestions
regarding this publication, feel free to contact:
GENICOM Corporation
ATTN: Nonimpact Technical Publications
900 Clopper Road Suite 110
Gaithersburg MD 20878

Jun 99 Genicom Publication No. GEK-89496C
Contents
Contents
Preface
Welcome 2
Features 2
Standard Configurations 3
Base Configuration (for table-top use) 3
Extended Configuration (floor-standing) 4
How This Manual is Organized 5
Chapter 1 Unpacking and Installing Your Printer 5
Chapter 2 Troubleshooting 5
Appendix A GENICOM Customer Support 5
Appendix B Safety Notes and Regulatory Compliances 5
Manual Conventions 5
Chapter 1 Unpacking and Installing Your Printer
About this Chapter 1-2
Installation Precautions 1-2
Environment 1-2

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ii microLaser 320 Installation Guide
Space requirements 1-3
Top View of Printer (standard configuration) 1-3
Top View of Printer (when options are installed) 1-3
Unpacking the Printer 1-4
Installing the EP Cartridge 1-7
Handling Precautions 1-7
For standard configuration 1-7
Adding paper to the 500-sheet universal paper cassette 1-11
Using the Multi-purpose Bypass Feeder (MBF) 1-15
Connecting the Parallel Cable 1-15
Connecting the Power Cord 1-16
Turning the Printer On 1-18
Selecting a Display Language 1-18
Installing Printer Drivers 1-19
Printing a Configuration Summary 1-20
Printing a Test Page 1-22
Printing PCL and PostScript Font Lists 1-23
Turning the Printer Off 1-24
Chapter 2 Troubleshooting
About this Chapter 2-2
Solving Printer Power-on Problems 2-2
Control Panel LCD Messages 2-3
Code Class 1 - LCD Messages 2-3
Code Class 2 - LCD Messages 2-4
Code Class 3 - LCD Messages 2-4
Code Class 4 - LCD Messages 2-5
Code Class 5 - LCD Messages 2-8
Code Class 6 - LCD Messages 2-11
Code Class 7 - LCD Messages 2-12
Code Class 8 - LCD Messages 2-12
Code Class 9 - LCD Messages 2-13
Alphanumeric Code Class - LCD Messages 2-13
Appendix A GENICOM Customer Support
About this Appendix A-2
Sources of Support A-2
Your GENICOM Vendor A-2
Your Application Vendor A-2

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microLaser 320 Installation Guide iii
Internet A-2
GENICOM Technical Support A-2
GENICOM Service A-2
GENICOM World-wide Offices A-4
Appendix B Safety Notes and Regulatory Compliances
About this Appendix B-2
Safety Notes B-2
Power Source, Power Cord and Accessory Cable Precautions B-2
Location and Environment Precautions B-3
Fire, Smoke and Shock Precautions B-3
Paper Jam Precautions B-4
Regulatory Compliances B-4
Class B Equipment B-4
Class 1 Laser Device and CDRH Compliance B-5
Radio and Television Interference B-5

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Jun 99 Genicom Publication No. GEK-89496C
Preface
In this Chapter . . .
• “Welcome” on page 2
• “Features” on page 2
• “How This Manual is Organized” on page 5
• “Manual Conventions” on page 5

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2microLaser 320 and 401 Installation Guide
Features
WelcomeThank you for selecting the GENICOM microLaser 320 or microLaser 401 laser printer. In this manual you
will find important information regarding operation and care of your printer. Please read this manual in its
entirety and keep it at hand for later reference.
Features Your laser printer comes with the following features.
• High-speed and high-quality printing
microLaser 320 - output of paper at 32 pages per minute with a resolution of up to 1200 x 1200 dpi,
assuring razor-sharp output of graphics and text, even at very small point sizes.
microLaser 401 - output of paper at 40 pages per minute with a resolution of up to 1200 x 1200 dpi,
assuring razor-sharp output of graphics and text, even at very small point sizes.
• Flexible Paper Source and Delivery
The printer comes standard with two 500-sheet universal paper cassettes and the Multi- Bypass Feeder.
An optional 2500-sheet High Capacity Feeder (HCF), Envelope Feeder, and Duplexer can be installed.
On the paper output options, the printer allows for delivery to the Face Down Output Tray, Face-Up
Tray, Mailbox and Finisher/Stapler.
• Ergonomic operation
The easy-to-read display clearly shows the operation status of the printer. Ergonomically shaped
front-panel push-buttons are used to control all functions.
• User-friendly EP cartridge
The integrated EP cartridge contains both the toner and the photosensitive drum in a single housing,
which makes it easy to replace the cartridge.
• Continuous printing of up to 3550 sheets
The two standard paper cassettes hold about 500 sheets of paper each and the multi bypass feeder
holds 50 sheets. Trays 3, 4, and 5 in the optional HCF unit provide a total of 2500 sheets. Together
they allow continuous printing of up to 3550 sheets.

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microLaser 320 and 401 Installation Guide 3
Base Configuration (for table-top use)
Standard Configurations
The LNM40 printer can be ordered in the following two standard configurations:
Base Configuration (for table-top use)
• Memory: 32 Mbytes RAM Memory
• Resolutions: 600 x 600 dpi and 1200 x 1200 dpi
• Paper Input: Two 500-sheet universal paper trays and one 50-sheet Multi-Purpose Bypase Feeder for
paper, transparencies, envelopes, and other non-standard paper sizes
• Paper Output: One 500-sheet face down tray
• Interfaces: Bidirectional 1284 Parallel Port (Type-B)
• Printer Languages: Adobe PostScript 3 and PCL5e
Multi-Bypass
Feeder
Tray 1
Tray 2
500-sheet
Face Down
Output Tray
Control Panel
Front Cover
(EP Cartridge
access and
Jam clearance)
Paper Size Labels
Upper Left Cover
(EP Cartridge
and Fuser access,
Jam clearance)
Paper
Guide
Extension
Tray Lower Left
Door
(Jam clearance)
Paper Stopper
Power Switch
Duplexer Connector
Finisher/Stapler Connector
High Capacity Feeder Connector
AC Power
Input Connector
Finisher/Stapler
Power Connector
Parallel Port
BNC
Network Port
RJ45
Network Port
Output Tray
Full Sensor

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4microLaser 320 and 401 Installation Guide
Standard Configurations
Extended Configuration (floor-standing)
• Memory: 32 Mbytes RAM Memory
• Resolutions: 600 x 600 dpi and 1200 x 1200 dpi
• Paper Input: Two 500-sheet universal paper trays and one 50-sheet Multi-Purpose Bypase Feeder
• Paper Output: One 500-sheet face down tray
• Interfaces: Bidirectional 1284 Parallel Port (Type-B)
• Printer Languages: Adobe PostScript 3 and PCL5e
• Paper Handling Options: Duplexer, High Capacity Feeder (includes one 500-sheet tray and two
1,000-sheet trays), Finisher/Stapler Unit (supports 2,000 sheets in 3-bins and staples up to 50 sheets)
NOTE: This manual covers the installation of the Base Configuration only. For details on installing other paper
handling options, refer to the hardcopy Setup Instructions that come with the option or the Chapter 3
of the User Manual on the CD-ROM.
Printer
Duplexer
High
Capacity
Feeder
Finisher/Stapler
Unit

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Chapter 1 Unpacking and Installing Your Printer
How This Manual is Organized
This manual consists of 1 chapter and 2 appendices as follows.
Chapter 1 Unpacking and Installing Your Printer
Describes a suitable location for your laser printer and how to unpack and install it. Be sure to read this chap-
ter before setting up the printer.
Chapter 2 Troubleshooting
Explains procedures to isolate and solve problems that may occur during the installation of your printer.
Control panel LCD error messages are also discussed in this chapter.
Appendix A GENICOM Customer Support
Provides information on how to contact GENICOM Corp. for technical support, service and repair issues.
Appendix B Safety Notes and Regulatory Compliances
Describes cautions to take when installing, transporting, or operating the printer. Also includes applicable
regulatory compliances of your printer.
Manual Conventions
NOTE: Notes contain tips, extra information, or important information that deserves emphasis or
reiteration.
uuu
Caution: Cautions present information that you need to know to avoid equipment damage, process
failure, or extreme annoyance. Pay special attention to these sections and read them fully before
operating the printer. GENICOM will not be responsible for any problems or damage arising from
improper use.
WARNING! Warnings indicate the possibility of personal injury if a specific procedure is not per-
formed exactly as described in the manual. Pay special attention to these sections and read them fully
to prevent possible injury.

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Manual Conventions

Jun 99 Genicom Publication No. GEK-89496C
Chapter 1
Unpacking and Installing
Your Printer
In this Chapter . . .
n“About this Chapter” on page 1-2
n“Installation Precautions” on page 1-3
n“Unpacking the Printer” on page 1-5
n“Installing the EP Cartridge” on page 1-8
n“Adding paper to the 500-sheet universal paper cassette” on page 1-12
n“Connecting the Parallel Cable” on page 1-16
n“Connecting the Power Cord” on page 1-17
n“Turning the Printer On” on page 1-19
n“Selecting a Display Language” on page 1-20
n“Installing Printer Drivers” on page 1-21
n“Printing a Configuration Summary” on page 1-22
n“Printing a Test Page” on page 1-24
n“Printing PCL and PostScript Font Lists” on page 1-26
n“Turning the Printer Off” on page 1-27

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1-2 microLaser 320 and 401 Installation Guide
About this Chapter
Describes a suitable location for your laser printer and how to unpack and install it. Be sure to read this chap-
ter before setting up the printer.

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microLaser 320 and 401 Installation Guide 1-3
Environment
Installation Precautions
Before unpacking your laser printer, it is recommended that you read the following to assist locating a suit-
able spot for your new laser printer. To make optimum use of the printer, observe the following precautions
when locating the printer.
Environment
nPlace the printer on a horizontal, sturdy and stable surface. The printer weighs about 106 lbs. (48 kg)
and may cause injury if it falls over.
nAlways place the printer under the following conditions:
Temperature: 50º to 95º F (10 to 35º C)
Humidity: 15 to 85% (non-condensation)
nBe sure to keep the temperature to below 82º F (28º C) if the humidity is 85%
If the temperature changes drastically from a cold environment to a warm environment, condensation
may develop inside the printer and cause print problems. Therefore, be sure to let the printer rest for
some time to adjust to the new temperature.
nDo not subject the printer to direct sunlight or a malfunction may result.
nDo not place the printer in a location with high temperature and humidity, poor ventilation, or high
level of dust, otherwise a fire hazard or electric shock may result.
nDo not place the printer near heaters or similar objects, otherwise a fire hazard may result.
nNever block the ventilation openings of the printer, otherwise the internal temperature will build up
and cause a fire hazard.
nDo not place the printer near alcohol, benzine, or other volatile and flammable materials, or a fire haz-
ard may result.
WARNING: The installation surface must be stable and very sturdy to support the considerable
weight of the printer. If the printer falls over, there is a severe risk of injuries.

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Installation Precautions
Space requirements
Top View of Printer (standard configuration)
Measurements in inches (mm)
Top View of Printer (when options are installed)
Measurements in inches (mm)
CAUTION: Be sure to leave ample space between the ventilation openings on the printer and
the nearest wall or other surface, otherwise overheating may occur leading to a fire hazard. For
easy operation, maintenance and replacing of consumables, you should also leave the clear-
ances shown below around the printer. Installation of the printer should be carried out by quali-
fied service personnel.
14.3
(364)
42.7
(1084)
7.9
(200)
7.9
(200)
41.7
(1060)
18.1
(460)
81.5
(2069)
7.9
(200)
24.8
(630)
18.1
(460)
39.4
(1000)

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microLaser 320 and 401 Installation Guide 1-5
Space requirements
Unpacking the Printer
1. Cut the shipping straps off the exterior carton.
2. Remove the four plastic inserts at the base of the shipping container by pulling on the tabs of each
insert. Plastic inserts should be completely removed.
3. Lift the shipping carton up and away from the printer.
4. Remove the plastic bag and any shipping tapes affixed to the printer.

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Unpacking the Printer
5. Refer to the cautions below on how to carry the printer. Then, with the assistance of another person,
lift up the printer and place it on the floor.
6. Relocate the printer to a flat and sturdy surface meeting the “Location and Environment Precautions”
on page B-3.
NOTE: Save the carton and packing materials for later use in case you need to ship the printer at a later
time. It is particularly important that you save the wooden shipping pallet.
WARNING:
1) This printer is very heavy. The weight of the main unit without paper cassette, consumables,
and paper is about 106 lbs (48kg). Never attempt to lift the printer by yourself. The printer
should always be carried by two persons.
2) To carry the printer, grasp the four bottom corners from the right and left sides, not from the
front (where the control panel is located) and back sides. Never try to lift the printer while
holding any part other than the bottom corners otherwise there will be a severe risk of injury if
the printer is dropped.
3) When lifting the printer, correct posture is important to prevent injuries.
A
CAUTION: Never attempt to ship your printer without using the wooden pallet. Severe damage
may occur.

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microLaser 320 and 401 Installation Guide 1-7
Space requirements
When you unpack the printer, make sure that all the items shown below are included. If any items are missing
or damaged, contact your point of purchase.
Printer main unit
power cord
CD-ROM Instruction Sheet
“Welcome to the GENICOM
Electronic ibrary for Nonimpact Print-
CD-ROM
“The GENICOM
Electronic
ibrary for
Nonimpact
Printers”
EP Cartridge
Paper tray
size labels
GENICOM
micro aser 320 and 401
Installation Guide
Adobe
Postscript
Host Fonts

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1-8 microLaser 320 and 401 Installation Guide
Installing the EP Cartridge
Installing the EP Cartridge
Before installing the EP cartridge, see the following precautions. Also, read ”Chapter 6 Operation” in the
microLaser 320 and 401 User’s Guide located on the GENICOM Electronic Library for Non-impact Printers
CD-ROM for more information on the EP cartridge.
Handling Precautions
nDo not expose the cartridge to direct sunlight or other strong light sources.
nDo not carry out the procedure in a brightly lit location, and complete the installation procedure as
quickly as possible (within about 5 minutes).
nWhen the EP cartridge is removed from the printer, immediately put it back in its original packing or
wrap it with a thick lint-free cloth.
nIf the EP cartridge is moved from a cold location to a warm location, let it rest for 1 hour or more
before using it.
nDo not turn the cartridge over and do not stand it on its end.
nToner is not harmful to the human body, but if some toner has come into contact with your skin, you
can wash it off with warm water and soap. If toner gets on your clothing, you should try to immedi-
ately blow it off with compressed air.
nAfter removing the sealing tape, do not shake the EP cartridge or apply shock to it.
nThe drum shutter protects the photosensitive drum from external light. Do not open the drum shutter
by hand.
nNever touch the surface of the photosensitive drum.
For standard configuration
1. Hold the latch and open the upper left cover.